Medical Assistant

Professional Case Management Garden City, MI 48135, US

$44,720 - $62,400 / year

Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!

The Medical Assistant (MA) will support clinical research activities by performing both administrative and clinical tasks under the supervision of licensed healthcare professionals. They will play a key role in delivering clinical trials across EmVenio research sites, ensuring smooth day-to-day operations, including participant management, scheduling and administrative support.

QUALIFICATIONS

High school diploma or equivalent; Bachelors degree preferred
Completion of an accredited Medical Assistant program and current certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Basic Life Support (BLS) required or willing to obtain within 30 days of hire
Previous experience in a clinical or research setting is highly desirable
Proficiency in electronic source documentation (e-Source) and electronic Investigator Site File (eISF) systems is desirable
Proficient in Microsoft Office applications
Strong organizational skills, the ability to effectively prioritize tasks and attention to detail.
Ability to work collaboratively in a multidisciplinary team environment.
Ability to effectively communicate with suppliers and key stakeholders in a professional and constructive manner
Strong interpersonal skills –ability to work well in a multi-cultural environment and matrix organization
Service oriented (External and Internal)
Flexible and adaptable

ESSENTIAL FUNCTIONS/AREA OF ACCOUNTABILITY

Clinical Duties:

Adherence to Good Clinical Practice (GCP) guidelines, Institutional Review Board (IRB) requirements, and Standard Operating Procedures (SOPs).
Obtain and record vital signs, medical histories, and other relevant patient information.
Collect, process, and prepare shipment of laboratory specimens according to IATA requirements
Perform basic CLIA-waived and Point of Care (POC) laboratory tests, such as urinalysis and blood glucose testing.
Prepare and administer medications and vaccinations as directed and appropriately delegated by a physician or other licensed provider.
Prepare and maintain examination rooms, ensuring all necessary equipment and supplies are available.
Maintain clinical site supply and equipment inventory
Assist clinical team during medical procedures and direct participant care.
Operate and support maintenance of medical equipment (i.e. electrocardiogram (ECG) and centrifuge)
Maintain cleanliness and sterilization of work environment

Administrative Duties:

Support the planning, execution, and close out of clinical trials
Schedule participant appointments and manage participant flow including the site’s clinical calendar
Manage front desk including check in/check out of participants as required
Assist in participant recruitment and retention initiatives, including but not limited to calling potential participants, conducting pre-screening questionnaires and participation in community events
Assist with patient education responsibilities including but not limited to helping participants understand study procedures, expectations, compliance with protocol, and follow-ups.
Maintain accurate and up-to-date patient records, including data entry into electronic source or system
Ensure temperature logs and supply expiration tracking are maintained for regulatory compliance
Handle patient correspondence, escalating to relevant clinical team members as required
Manage patient payments via electronic means
Completes essential training such as GCP, HIPAA, IATA, and other training deemed necessary.
Completes necessary study related training, as needed.
Assists with eISF filing on an as needed basis
Ensure compliance with all regulatory and study-specific requirements.
Ensure data entry accuracy and answer and resolve queries in timely manner.
Compliance with GDP, ACLOA+, and assists CRC in all aspects of data collection and review, not limited to QC of data
Participate in monitoring visits, audits, and inspections by regulatory agencies or sponsors.
Regular and reliable attendance with the ability to work after hours/weekends as needed as well as rotating on-call shifts that may include weeknights, weekends, and holidays.
Any other duties as needed

The typical base pay range for this role is USD $44,720 - $62,400 per year.

Individual base pay depends on various factors, in addition to primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience, skills and other market-based factors.

Available Benefits Include

Medical
Dental
Vision
401(k)
Company Paid Short Term Disability
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Paid Time Off
Voluntary Benefits

Please contact Carson Moreira-Rego at (866) 776-0127 x387 or at Carson.Moreira-Rego@procasemanagement.com today to learn more about our opportunities where you can make a difference in your own career!

Professional Case Management is an Equal Opportunity Employer.

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