Medical Assistant

CommUnityCare Health Centers Rogers Hill, TX 78724, US

Overview:

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake.

Responsibilities:

Essential Duties:

• Accurately interview patient and record patient history and measure and record vital signs such as height, weight, BMI, head circumference, current medications, pulse oximetry level and patient comfort level.
• Verify patient information such as, but not limited to demographics, insurance, vitals and medications; complete intake process including verifying and entering patient data into EHR/EPM.
• Perform duties such as greeting and assisting patients in a courteous and professional manner, answer telephone and provide information as necessary, verify patient information, etc.
• Collect, perform, document, and report results of CLIA waived lab tests including, but not limited to: urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, and rapid strep tests.
• Collect, prepare and document specimen collection including, but not limited to: blood, urine, stool, and sputum.
• Perform clinical duties as assigned including, but not limited to: preparing patients for examinations and /or treatments, assisting provider with exams or procedures, setting up exam or procedure rooms, and preparing instruments for sterilization.
• Complete pre visit planning to support the clinical visit.
• Administer medications per CUC formulary.
• Perform medical acts as prescribed by Standing Delegation Orders.
• Dismiss patient at end of clinic visit including completing the orders documented in the orders module, tasks, and patient plan.
• Participate in orientation of new employees and attend mandatory meetings.
• Work as a team member, interacting with staff, patients and providers to communicate and coordinate patient care and work flow effectively.
• Coordinate and manage patient care including communicating test results to patient, assist with pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Follow up on diagnostic test to ensure that test have been completed and documentation is completed in EHR.
• Perform surveillance programs to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit
• Maintain a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas as per CUC guidelines
• As assigned, may serve as a scribe accurately and thoroughly document medical visits and procedures as they are being performed by the provider, including but not limited to the following duties:
o Patient medical history and physical exam,
o Procedures and treatments performed by healthcare professionals, including nurses and physician assistants.
o Patient education and explanations of risks and benefits.
o Provider-dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up
o Prepare referral letters as directed by the provider
• Perform other duties as assigned.

Qualifications:

MINIMUM EDUCATION:

• Graduation from high school or equivalent.
• Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program or equivalent military healthcare experience.

MINIMUM EXPERIENCE:

• Completion of a medical assistant externship

REQUIRED CERTIFICATIONS/LICENSURE:

Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross. Will be required to maintain a current CPR certification during employment.

Share this job

Related Jobs

Bilingual Reproductive Health Assistant

Planned Parenthood of Greater Texas Waco, TX

Overview This job is scheduled to work 32 hours per week, Monday to Thursday. The Reproductive Health Assistant (RHA) is an essential part of the healthcare team providing comprehensive health education and direct patient care, demonstrating a positive, cooperative manner, and a willingness to assist team members when needed. RHA’s perform high-quality, responsive, and efficient patient care delivery in a clean, safe and comfortable health center. The RHA has significant impact on the patient experience and is expected to view services through the patient’s eyes to serve patients promptly, completely and in a friendly manner. Understands and complies with organization and health center protocols, policies and procedures. In addition, follows organization risk management and safety procedures. Supports the organization’s strategic plan and workplace inclusion initiatives. Ensures productivity expectations, customer service, and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Demonstrates an understanding and commitment to PPGT’s culture of quality, safety and risk awareness. Responsibilities • Performs a variety of responsibilities in direct patient care including but not limited to: greeting patients promptly and in a welcoming manner, providing high quality care, interviews patients and obtain medical history information, provides education to patients regarding the purpose of their visit, performs patient check-in and check-out, accurately updates patient charts, confirms that all medication, equipment and supplies are stocked in health center including sterile instruments, assists with patient discharge instructions. • Practices a patient-focused approach to healthcare as demonstrated by interactions showing respect, knowledge, responsibility, compassion, and access to care. • Provides comprehensive education, accurate information and answers questions objectively about medical services offered at the affiliate including but not limited to, abortion, birth control, sexually transmitted infections, and pregnancy in a caring, non-biased, non-judgmental and non-directive manner. • Provides pregnancy options counseling in a comprehensive, non-directive, and non-coercive manner. Ensures that a patient having a pregnancy test is educated on all options including parenting, adoption and abortion and receives accurate information and appropriate referrals. • Provides and explains Patient Education Sheets, and Informed Consent Forms to patients to ensure understanding of materials and services, and ensures that patients with limited English proficiency receive information in the language which they best understand. • Maintains medical supplies inventory including inventorying stock, placing orders, and verifying receipt. • Accurately takes and records patients’ demographic information, vital signs, and medical history. Obtains a medical history by asking patients questions about their medical conditions, medications and allergies. Records any findings into the patient charts and alerts the physician and/or clinician of the results. • Performs blood draws (venipuncture) and intramuscular (IM) injections. • May train less experienced Heath Center team members in job functions/duties/protocols. • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations. • Verifies and completes requests for medical records per policy. • Maintains equipment operating by following operating instructions, troubleshooting breakdowns, performing preventive maintenance, and initiating repair requests. • Reviews consent form with patient and obtains informed consent for services, and procedures. Obtains informed consent from patients prior to the delivery of services per organization protocols. • Supports the clinician by performing lab testing and vital signs appropriate to the patient and notifying the clinician of special concerns pertinent to the visit. • Reviews test results with patients and when appropriate, educates patients with abnormal results regarding the nature of the problem, method and treatments prescribed, and instructions and information about proper follow-up, including referral to appropriate medical, financial, and social service resources when necessary. • Consistently utilizes an empathic approach to patient care delivery. • Provides compassionate care to patients using a holistic approach ensuring that patients’ physical, mental, social and emotional needs are addressed. • Provides contraceptive supplies, prescribed medications, and intramuscular injections as ordered by the clinician per health center protocols. Provides specific instructions on each patient’s selected birth control method. • Triage phone calls to clinicians as appropriate. • Reviews electronic practice management (EPM) and electronic health records (EHR) systems for any alerts for outstanding follow-up needs and advise patients of their follow-up status or discuss the clinician’s recommendations with the patient at each visit. • Maintains an awareness of clinic flow and visit cycle times and contributes to the efficient delivery of care by working with a sense of urgency to respect the time of patients and increase access to services. • Maintains discretion and patient confidentiality at all times, using appropriate guidelines on release of information. • Contributes to a culture of continuous quality improvement by reporting incidents timely and completing incident reports. • Understands and complies with regulations from all governing entities and health center protocols including but not limited to Patient Rights, Child Abuse identification and reporting, infection control, laboratory protocols, emergency evacuation, risk management, and Occupational Safety and Health Administration (OSHA) safety standards. • Performs the following front office duties as assigned: o Greets and directs guests appropriately and in a courteous manner that projects a positive image of PPGT. o Receives and directs phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients o Supports the check in or check out areas. o Places reminder phone calls for scheduled appointments. o Visually inspects visitors/patients and packages entering and leaving the health center. o Observes security cameras and grounds, secures building at end of shift. o Completes daily health center closing procedures such as preparing deposits and balances cash drawer. Strictly adheres to revenue handling policies. o Reviews method of payment and obtains insurance information as applicable. • Maintains laboratory, sterilization, temperature and cleaning logs. • Handles lab specimens per organization protocols and performs laboratory testing as required by Clinical Laboratory Improvement Amendments (CLIA) when ordered by the clinician. • Sets-up and cleans laboratory area and exam rooms including maintaining a clean, neat arrangement; collecting and washing instruments; properly disposing of all trash; maintaining medical supplies and equipment in examination and laboratory areas. • Attends and participates in health center staff meetings and huddles. • Completes employee training for handling of situations involving conduct that endangers the welfare of minors, including mandatory reporting requirements. • Accepts individual and joint responsibility for, and the efforts to achieve health center annual goals regarding number of patients served, patient waiting time, appointment show rate, accuracy in the execution and recording of patient payments, customer satisfaction etc. • Has unrestricted access to patient protected health information (PHI) on paper and electronic forms health records for purposes of treatment, payment, and/or healthcare operations. The use of a patient’s protected health information should be limited to information needed for the specific task that is being performed or requested by the individual patient. Disclosure of any patient information must be for purposes of treatment, payment or healthcare operation OR must be accompanied by a valid patient authorization. Must adhere to minimum necessary rule. • Embraces the organization’s ‘In This Together customer service standards and uses them with internal and external customers, every person, every time. • Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Qualifications H/S Diploma or equivalent and 1 year of experience in any of the following: customer service, healthcare or social services environment; an advanced degree may be substituted for up to 1 year of experience (e.g. Associates/ Bachelor’s/Master’s). When education is substituted for experience, a minimum of 1 year of customer service experience is required. Preferred: Medical Assistant or Certified Nurse Assistant or Phlebotomy or Emergency Medical Technician (EMT) certificate, national certification or diploma from a fully accredited medical assistant educational program as identified in the Database of Accredited Postsecondary Institutions and Programs may be substituted for up to 6 months of experience. Preferred: Electronic Practice Management system or Electronic Health Records system experience (EPM/EHR). Agency Standards Must have excellent computer skills with knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet. Must have the willingness and ability to adapt to change including advances or new technology. Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction. Other PPGT is an equal opportunity employer. We strictly prohibit unlawful discrimination of any kind, including discrimination on the basis of age; race, color, ancestry, national origin, or ethnicity; citizenship status; sex or gender; gender identity or gender expression or transgender status (including the individual's actual or perceived sex and the individual's gender identity, self-image, appearance, behavior, or expression); sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality); mental or physical disability; AIDS, AIDS Related Complex, or HIV status; perception of risk of HIV infection; or association with individuals who are believed to be at risk; religion or creed; genetic information; pregnancy status, including related medical conditions; marital status; past, current, or prospective service in the uniformed services; or any other basis protected by law. We are a drug-free and tobacco-free workplace. Applicants have rights under the Federal Employment Laws. To view these notices, please click on the following links: Family and Medical Leave Act (FMLA) poster: Equal Employment Opportunity (EEO) poster; and Employee Polygraph Protection Act (EPPA) poster. Required Knowledge, Skills, and Abilities • Must be able to work all health center hours of operation including evenings and weekends. • Must be able to travel and support other health center locations as required. • Fluency in Spanish/English may be required (if a job requirement it is documented in your employee records). • Strong organizational skills and ability to multi-task. • Ability to exercise initiative, sound judgment, and problem-solving techniques in the decision-making process. • Excellent verbal and written communication skills. • Ability to provide effective, equitable, understandable, and respectful quality care and services that are responsive to the diverse cultural health beliefs and practices, preferred language, health literacy and other communication needs. • Ability to work effectively as a team member. • Ability to manage details, handle a variety of tasks simultaneously and work under pressure. • Ability to effectively use organization’s computer systems. • Be discreet and safeguard confidential information. • Possess integrity and compliance – can be relied upon to act ethically. • Organizational Commitment: Demonstrates an ability and willingness to align one’s own behavior with the needs, priorities and goals of the organization. • Recovery Skills: Responds effectively and acknowledges responsibilities when patients (internal or external) experience problems or mistakes; rectifies the situation to restore patient satisfaction; seeks information and collaborates with others to take action to implement permanent fixes. Maintains stable performance and emotions when faced with opposition, pressure, and or stressful conditions. • Building Relationships: Shows genuine interest in others’ needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments. • Adaptability or Flexibility: Responds with flexibility to shifting priorities and changing work situations; recovers quickly from problems and setbacks; develops new skills to remain competitive. Adapts easily to change, sees the merits of differing positions, and adapts own positions and strategies in response to new information or changes to a situation. • Coping with Demands of the Position: Uses effective problem solving while working under stress, high volume of work demands and/or time demands; regularly meets deadlines. • Exemplify the organization’s In This Together values: We Tend to the Team; We Respect and Honor All People; We Jump In; We Try and We Learn; We Care for our Business; and We Return to our Mission. Essential Physical Requirements/Working Conditions Must be able to climb, balance, bend, stoop, kneel, crouch, reach, and grasp. Must be able to stand, particularly for sustained periods of time. Must be able to move about on foot to accomplish tasks, such as moving from one work site to another. Must be able to push/pull. Must be able to work primarily with fingers such as picking, pinching, or typing. Must be able to talk such as convey detailed or important spoken instructions to other workers accurately. Must be able to hear such as the ability to receive detailed communication orally. Must be able to communicate effectively. Will have substantial movements of the wrists, hands, and/or fingers. Subject to hazards including a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to infectious diseases. Must be able to lift and/or exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects. Health Center environment.

Medical Assistant - Multi Specialty

CommUnityCare Health Centers Rosewood, TX

Overview: The Medical Assistant (MA) – Multi-Specialty position presents an exciting opportunity for Medical Assistants to expand their knowledge and skill set in a Multi-Specialty Clinic environment. Under direction of licensed medical and/or licensed nursing personnel, the Medical Assistant takes a central role in the delivery of health care for patients performing a variety of patient care duties in a Multi-Specialty clinic. The Medical Assistant collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes. Our team of Medical Assistants model a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and positive clinical outcomes. Responsibilities: Essential Duties: • Collaborates with the patient’s care team including, primary care team, specialists, home care, hospital team, and any others involved with the patient’s care to optimize clinical outcomes. • Works as a team member, interacting with staff, patients, and providers to communicate and coordinate patient care and workflow effectively. • Improves the patient experience by completing pre-visit planning including reviewing notes from the previous visit and ensuring that results are documented (e.g., pre-visit lab results, diagnostic tests, pathology reports, other physician notes from a referral). Identifying whether any further information such as hospital discharge notes, emergency notes, etc. are available to maximize the patient and Provider face-to-face visit. • Enhances the patient experience by practicing AIDET during each patient interaction. • Rooms patients consistent with standardized workflow including verifying patient information, utilizing two-patient identifiers, documenting chief complaint and reason for visit, vital signs, BMI, pulse oximetry level as necessary, patient comfort level, medication list, allergies, smoking history, and other information as required. • As required and competency validated, performs appropriate, EKG, spirometry, point of care testing, specimen collection, staple and suture removal, wound care, toenail cutting, equipment cleaning/reprocessing and other requested procedures. • Performs clinical duties as assigned and competency validated in accordance with Standing Delegation Orders including, but not limited to: administering medications, immunizations, setting up exam or procedure rooms, preparing patients for examinations and /or treatments, assisting provider with exams or procedures, cleaning and disinfection of equipment, exam rooms and storage, stocking exam rooms, perform quality control checks on equipment as per manufacturer guidelines. • Dismisses patient at end of clinic visit including completing the orders, tasks, delivering patient education, scheduling follow up appointments, and reviewing the patient plan. • Enhances the patient experience by performing in-basket management, addressing MyChart messages, assisting with pre-certifications, referrals, authorizations, and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. • Respects patient confidentiality at all times and treats patients with courtesy and respect. • Collaborates, communicates respectfully and professionally with all members of the care team in providing patient-centered care and regarding processes and clinical issues. • Develops and maintains favorable internal relationships, partnerships with co-workers, including managers, clinical support staff, providers, and business office staff. • Participates in daily patient care (unit) huddles. • Participates in continuous quality improvement projects in order to better serve the patient, family and healthcare system to improve the quality of service provided. • Attends staff meetings and education offerings both in person and via teleconference/online as required. • Supports organizational initiatives to promote and maintain a strong positive workplace culture. • Performs other duties as assigned Knowledge/Skills/Abilities:  Demonstrated knowledge of activities associated with the delivery of quality Medical Assistant duties.  High level of skill at building relationships and providing excellent customer service.  Strong attention to detail and accuracy.  Ability to utilize computers for data entry and information retrieval.  Excellent verbal and written communication skills Qualifications: MINIMUM EDUCATION: Graduation from high school or equivalent Medical Assistant Diploma and/or National Medical Assistant Certification Graduation from an accredited Medical Assistant Program or equivalent military healthcare experience MINIMUM EXPERIENCE: • Completion of a Medical Assistant externship REQUIRED CERTIFICATIONS/LICENSURE: Holds and maintains these certifications as a professional. Lapsing/expiration of these certifications/licensure will result in suspension of work: 1. Basic Life Support (BLS) - Obtained through approved American Heart Association or Red Cross. PREFERRED EXPERIENCE: • One (1) of Medical Assistant experience preferably in an ambulatory clinic setting with Specialty services • Experience with Epic.

Medical Assistant

CommUnityCare Health Centers Gracy Woods, TX

Overview: In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake. Responsibilities: Essential Duties: • Accurately interview patient and record patient history and measure and record vital signs such as height, weight, BMI, head circumference, current medications, pulse oximetry level and patient comfort level. • Verify patient information such as, but not limited to demographics, insurance, vitals and medications; complete intake process including verifying and entering patient data into EHR/EPM. • Perform duties such as greeting and assisting patients in a courteous and professional manner, answer telephone and provide information as necessary, verify patient information, etc. • Collect, perform, document, and report results of CLIA waived lab tests including, but not limited to: urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, and rapid strep tests. • Collect, prepare and document specimen collection including, but not limited to: blood, urine, stool, and sputum. • Perform clinical duties as assigned including, but not limited to: preparing patients for examinations and /or treatments, assisting provider with exams or procedures, setting up exam or procedure rooms, and preparing instruments for sterilization. • Complete pre visit planning to support the clinical visit. • Administer medications per CUC formulary. • Perform medical acts as prescribed by Standing Delegation Orders. • Dismiss patient at end of clinic visit including completing the orders documented in the orders module, tasks, and patient plan. • Participate in orientation of new employees and attend mandatory meetings. • Work as a team member, interacting with staff, patients and providers to communicate and coordinate patient care and work flow effectively. • Coordinate and manage patient care including communicating test results to patient, assist with pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Follow up on diagnostic test to ensure that test have been completed and documentation is completed in EHR. • Perform surveillance programs to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit • Maintain a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas as per CUC guidelines • As assigned, may serve as a scribe accurately and thoroughly document medical visits and procedures as they are being performed by the provider, including but not limited to the following duties: o Patient medical history and physical exam, o Procedures and treatments performed by healthcare professionals, including nurses and physician assistants. o Patient education and explanations of risks and benefits. o Provider-dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up o Prepare referral letters as directed by the provider • Perform other duties as assigned. Qualifications: MINIMUM EDUCATION: • Graduation from high school or equivalent. • Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program or equivalent military healthcare experience. MINIMUM EXPERIENCE: • Completion of a medical assistant externship REQUIRED CERTIFICATIONS/LICENSURE: Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross. Will be required to maintain a current CPR certification during employment.

Medical Assistant - Group Facilitator

CommUnityCare Health Centers Montopolis, TX

Overview: JOB SUMMARY The CommUnityCare Centering Pregnancy and Centering Parenting programs offer an alternative care model focused on group visits and education, which promotes positive health outcomes and patient satisfaction for pregnancy and pediatric care. These programs are nationally accredited by the Centering Healthcare Institute. The Medical Assistant - Group Facilitator serves as co-facilitator of CommUnityCare's Centering Pregnancy and Parenting programs. The Medical Assistant Centering Facilitator works in close collaboration with providers, clinical staff, and the Centering Steering Committee in order to ensure adherence to program operations and standards. The CommUnityCare Diabetes Self-Management Training (DSMT) program offers an alternative care model focused on group visits and education, which promotes positive health outcomes and patient satisfaction for patients living with diabetes. These programs are nationally accredited by Association of Diabetes Care & Education Specialists (ADCES). The Medical Assistant – Facilitator serves as co-facilitator of CommUnityCare’s DSMT program. The Medical Assistant Group Care Facilitator works in close collaboration with providers, clinical staff, and the certified diabetes care & education specialists to ensure adherence to program operations and standards. The facilitator will be cross trained to facilitate and support group care programs across multiple specialties based on program needs. Responsibilities: JOB FUNCTIONS Essential Functions • Co-Facilitates with licensed provider Centering Pregnancy and/or Parenting groups and/or diabetes groups or other specialties and discussions. • Preparation of centering groups including chart preparation and organizing materials and supplies for each group and session. Responsible for managing supplies and inventory. • Complete all direct and indirect care documentation in timely manner and ensure patient records are current and complete. • Oversight of recruitment, participation, retention and direct point of contact for patients in Centering Pregnancy and Centering Parenting groups and diabetes groups or other specialties. • Responsible for reporting information, assist with monitoring and maintaining the program's database to reflect participant delivery outcomes, benchmark data, and other indices as specified through awarded grants. • Collaborate with key players to ensure coordination and oversight of programming schedules. • Communicate and work in conjunction with other CommUnityCare centering sites. Back up facilitator for other sites as needed. • Collaborate with direct supervisor and co-facilitator (provider lead) to assess, create and introduce new program curriculum. • Assist direct supervisor with community outreach as needed, including but not limited to managing social media platforms, email correspondence and community events. • Maintain all licensure and/or certificate requirements. • Support direct supervisor with the implementation of program to new sites and the site approval processes. Perform other duties as assigned. • Attend all practice leader and /or clinic site meetings regularly. These may be related to quality assurance, patient care and other related topics. • Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and CommUnityCare • Standard Operating Procedures and CommUnityCare Policies and Procedures. • Travels between CommUnityCare sites as needed to facilitate and support group care programs. Qualifications: Minimum Education: • Required/Preferred And/Or High School Diploma or equivalent (higher degree accepted). • Required Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program or equivalent military healthcare experience. Work Experience: • Required completion of a medical assistant externship. • Preferred experience with DSMT, diabetes education, or group based chronic disease education. • Previous facilitator experience preferred.

Medical Assistant

CommUnityCare Health Centers Gracy Woods, TX