Virtual Care Registered Nurse

A Day in the Life of a Virtual Care RN

The Virtual Care Nurse works onsite at the virtual care hub and provides expert-level nursing care and clinical nursing support through virtual platforms to enhance patient care, improve workflow efficiency, and support bedside staff. This role leverages telehealth technology to deliver patient assessments, education, coordination, and clinical documentation in collaboration with interdisciplinary teams. The Virtual RN functions at the highest level of clinical proficiency, serving as a clinical resource, mentor, and leader within the interdisciplinary healthcare team.

Why Work at Cheyenne Regional?

• Employer Sponsored Medical, Dental, and Vision Plans
• 403(b) and 457(b) retirement options with 4% employer match
• Life Insurance
• Short Term and Long-Term Disability Insurance
• Employer Sponsored Wellness Program
• Employee Assistance Program
• ANCC Magnet Hospital
• 21 PTO days per year (increases with tenure)
• Tuition Reimbursement Program
• Dedicated Loan Forgiveness Advisory Service

Here is What You Will Be Doing:

• Conduct virtual patient assessments using video, audio, and remote monitoring tools, and complete all required electronic health record (EHR) admission documentation.
• Anticipate and respond to changes in patient condition through proactive surveillance and collaboration with bedside teams to support early identification and escalated warnings related to high-risk patient populations.
• Assist with patient admissions, discharge education, and medication reconciliation
• Provide real-time patient education and care plan reinforcement
• Support chronic disease management and follow-up care while guiding patients through lifestyle habits and medication compliance for illnesses such as COPD, CHF, diabetes, and hypertension.
• Assist with dual-nurse medication verifications, medication reconciliation and real-time checklist tracking.
• Partner with bedside nurses, physicians, and interdisciplinary teams to deliver coordinated patient care and manage data communication during critical events.
• Review discharge instructions, confirm patient readiness, and lead video-based discharge education for patients and families.
• Provide real-time support, guidance, and clinical recommendations to onsite staff.
• Assist with care transitions and referrals across care settings
• Ensure continuity of care through timely communication and documentation
• Serve as a clinical expert and mentor, coaching and supporting nurses in clinical and professional practice
• Adhere to all regulatory, compliance, and telehealth standards
• Participate in quality improvement initiatives and data tracking

Desired Skills:

• Ability to make fast, accurate clinical decisions from a distance.
• Ability to balance multiple digital chat streams, video queues, an documentation tasks at once.
• Ability to establish trust, rapport and promote empathy through a screen.
• Ability to provide clear, concise instructions via various technology platforms.
• Ability to operate cameras, monitors, and specialized remote patient monitoring hardware.
• Proficient skills in EPIC and secure communication networks.
• Advanced knowledge of triage systems, admission and discharge criteria, escalation pathways and chronic disease management.

Here is What You Need:

• Associate's degree or higher from an accredited school of nursing
• Two (2) or more years of experience in adult critical care, emergency services, or telemetry
• License (must meet one of the following):
• Current Wyoming Registered Nurse (RN) License from the Wyoming State Board of Nursing
• Current enhanced Nurse Licensure (eNLC)
• 14 Days: Cheyenne Regional AHA RQI within fourteen (14) calendar days of start date

Nice to Have:

• Bachelor's degree in nursing (BSN)
• Critical Care Nurse (CCRN) certification
• Certified Emergency Nurse (CEN) certification

About Cheyenne Regional:

Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to great health.

Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!