Medical Assistant - Internal Medicine

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

The Medical Assistant (MA) is responsible for assisting physicians, PA, or NP with clerical duties, patient flow, patient care, and procedures.

Essential Job Functions:

Prepares the examination room. Escorts patient into the room. Cleans examination room when the exam is complete.
Maintains efficient patient flow.
Ensures proper preparation for patient visits.
Prepares pertinent information needed for patient visits.
Communicates & provides care consistent with the age, cultural, spiritual, and developmental needs of the patient.
Answers the telephone in an appropriate manner. Directs calls and/or takes accurate messages.
Schedules appointments accurately and appropriately according to departmental guidelines.
Consistently and accurately stocks examination rooms with all necessary supplies.
Assists in ordering and maintaining all supplies as assigned.
Reconciles encounters daily and accurately, according to policy guidelines.
Effectively communicates problems, concerns, or issues to the Supervisor and/or Manager appropriately and promptly.
Understands and performs within the scope of practice.
Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
Reviews and updates medication list and accurately documents knew allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures.
Accurately documents allergies in EHR.
Employs appropriate and timely use of Tasking in EHR.
Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.
Maintains proficiency with department specific equipment, troubleshoot, and reports malfunctions promptly
Facilitates transition of care to UCC/Hospital
Demonstrates flexibility with various work schedules.
All other duties as assigned
Recognizes and performs duties which need to be performed although not directly assigned.
Provide scribing services.

General Job Functions:

Other duties as assigned

Physical Job Requirements:

Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
Physical agility, which includes the ability to maneuver the body while in place.
Dexterity of hands and fingers.
Endurance (e.g. continuous typing, prolonged standing/bending, walking).

Environmental Risks:

Allergens: dust, mold, and/or pollen
Combative Patients / Visitors

Education, Certification, Computer and Training Requirements:

High School Diploma or GED required
Graduated from an accredited Medical Assistant program, required
Basic Life Support (BLS), preferred
Ability to communicate in English, both orally and in writing, required
Bilingual in Polish preferred
Ability to organize and perform multiple tasks in a timely manner, required
Basic proficiency in computer use, required
Ability to commute to satellite offices as needed, required

Travel:

Travel to satellite locations as needed

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

Share this job

Related Jobs

CMA

Outpatient

3 months ago

Medical Assistant

Yale New Haven Health Wallingford, CT

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, and performing clerical, environmental, and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran Responsibilities 1. Performs patient care responsibilities as assigned. 1.1. Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. 1.2. Accompanies patients to the exam/procedure room. 1.3. Prepares patients for visit. Typically includes vital signs, height, weight, blood pressure, EKG, specimen collection (where applicable), phlebotomy (where applicable), INR (where applicable), pulse oximetry, spirometry, etc. Documents medical and surgical history, family history, social history, problem list, and medications in EPIC. 1.4. Performs screening per physician/provider guidelines. 1.5. Assists physicians/providers with various procedures. 1.6. Obtain pre-authorizations when necessary. 1.7. Convey instructions to patients/family members/caregivers. 1.8. Provides appropriate resource materials and referrals to patient/family as instructed by physician/provider. 1.9. Maintains patient records effectively. 1.10. Efficiently manages and routinely checks the EPIC in-basket. 1.11. Answers and returns calls promptly and provides pertinent information. 2. Performs administrative responsibilities as assigned. 2.1. Sends/receives patient medical records and abstracts new patient records into EPIC. 2.2. Obtains lab/radiology reports, hospital notes, and referral information as requested. 2.3. Completes forms/requisitions as needed. 2.4. Cross-trained on front desk duties, including but not limited to greeting patients/visitors, answering calls, scheduling appointments, and maintaining/scanning patient medical records. 3. Performs environmental responsibilities as assigned. 3.1. Sets up instruments and equipment according to department protocol. 3.2. Applies principles of infection control. 3.3. Cleans exam/procedures rooms, instruments, and equipment between patient visits to maintain infection control following established department policy. 3.4. Cleans the sterilizer (when applicable) according to the scheduled maintenance program and maintains appropriate documentation. 3.5. Orders, sorts, and stores supplies following established department policy. 4. Performs other related organizational duties as assigned. 4.1. Maintains patient autonomy, confidentiality, and dignity. 4.2. Ensures providers submit timely and accurate billing. 4.3. Maintains knowledge of practice policy, HIPAA, current coding, OSHA regulations and CLIA regulations (where applicable). 4.4. Provides prompt attention to urgent and non-urgent patient issues as evidenced by observation and feedback from staff. 4.5. Quickly shares problems related to patients and/or staff with the supervisor. 4.6. Work with the Care Coordinator for Patient Centered Medical Home initiatives. 4.7. Attend and actively participate in staff meetings. 4.8. Collaborate in the development and delivery of programs and activities for individuals, families and population groups that promote health and prevent disease. 4.9. Collaborates in the development of and contributes to individual team and department quality improvement and evaluation activities. 4.10. Advocate on behalf of vulnerable individuals and populations. 4.11. Contribute to a work environment that fosters ongoing educational experiences for self, colleagues, healthcare professionals and members of the community. 4.12. Collaborate in developing a work environment where continuous quality improvements in practice are pursued. 4.13. Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. 4.14. Coordinate efforts to gain patient and family feedback regarding their experiences of healthcare (focus groups, surveys, and other means) and participate in interventions which address articulated needs. 5. May assist and/or perform chaperone duties for patient medical procedures as needed. 6. May perform other duties as required. Qualifications EDUCATION High School diploma or equivalent required. Must meet one of the following requirements: graduation from an accredited medical assistant (MA) certificate program or Phlebotomy program, certification as a certified nursing assistant (CNA), emergency medical technician (EMT), or paramedic. Employees who join YNHHS through a merger or acquisition may satisfy educational requirements by demonstrating the appropriate combination of education, relevant experience, and current competencies. EXPERIENCE Minimum of one (1) year of experience as a medical assistant (MA), certified nursing assistant (CNA), emergency medical technician (EMT), ambulatory care associate (ACA), patient care associate/technician (PCA/PCT), paramedic, or phlebotomist required. New graduates from an accredited medical assistant certificate program, with less than one (1) year of experience, will be considered. LICENSURE Certification/registration (CCMA/CMA/AAMA/RMA) preferred. Certification/registration may be accepted in lieu of graduation from an accredited MA school. Certification in Basic Life Support (BLS) preferred. SPECIAL SKILLS Ability to follow directions effectively and consistently. Demonstrates a mature, compassionate, and caring attitude, with sensitivity to the diverse needs of the patient population. Flexible and cooperative, with the capacity to adapt to changing demands of the role. Utilizes appropriate communication techniques to meet position requirements and foster positive interactions. YNHHS Requisition ID 186840

Medical Assistant - Neurology

Baystate Health Springfield, MA

$20.79 - $34.33 / hour

Medical Assistant – Neurology Medical Assistant in Springfield, MA | Baystate Health Careers Department: Neurology Location: 3300 Main St, Springfield, Massachusetts Job Type: Full Time Shift: 8a-4:30p/8:30a-5p Sign On Bonus Eligible for Certified/Registered Medical Assistants Make an Impact with Baystate Health Baystate Health is seeking a Medical Assistant (MA) to join our Neurology team in Springfield, Massachusetts . Our practice offices are part of a multi-specialty medical group with nearly 1,000 physicians and advanced practitioners serving patients across more than 60 locations in Western Massachusetts. The Medical Assistant role offers the opportunity to work in collaboration with the multi-disciplinary care team to ensure smooth patient transitions, maintain accurate medical records and support providers during examinations, testing and procedures. Medical Assistant Responsibilities Include: Patient Intake & History: Room patients for intake, gather vital signs, review histories, document medications, and complete required site-specific screening forms in the Electronic Health Record. Clinical & Provider Support: Prepare treatment rooms, chaperone patients, and assist providers during examinations, testing, and in-office procedures. Orders & Documentation: Implement provider orders and standing protocols, process prescription refills, obtain prior authorizations, and accurately document all data within established timeframes. Procedures: Perform independent procedures as approved by the provider, including EKGs, vision/hearing screenings, and point-of-care testing. Perform phlebotomy and administer immunizations in strict accordance with organization policy. Patient Discharge & Coordination: Review discharge instructions with patients, provide educational resources, process referrals, and schedule follow-up appointments. Qualifications & Skills: High School diploma or GED required CPR-Basic Life Support of Healthcare Provider required from the American Heart Association required This position is part of a career ladder, and the appropriate level will be determined by the organization. MAI - Graduate of an accredited MA program preferred OR demonstrated competencies of MA I (evaluated by hiring manager) with minimum 1 year experience in a medical office. MAII - Graduate of an accredited MA program OR demonstrated competencies of MA II (evaluated by hiring manager for level hiring for) with minimum 3 years’ current relevant medical assistant experience in a medical practice setting. MAIII - Graduate of an accredited MA program with a minimum of 5 years’ current relevant medical assistant experience in a medical practice setting preferred OR demonstrated competencies of MA III (evaluated by hiring manager) with a minimum of 5 years’ current relevant medical assistant experience in a medical practice setting OR minimum of two years as an MA II at a Baystate Health with demonstrated competencies of MA III. MAIV - (Internal career ladder) Minimum of two years as an MA III at Baystate Health with demonstrated competencies for promotion to MA IV. Graduate of an accredited MA program and registered/certified by a third-party credential body. Credentialing must be awarded by a third-party credentialing body which can be obtained through: 1. Registered through Medical Assistant (ARMA) - (Minimum Requirement); 2. Registered through American Medical Technologist (AMT) association; or 3. Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association (NHA); or American Association of Medical Assistants (AAMA); or 4. Nationally Certified Medical Assistant (NCMA) through National Center for Competency Testing (NCCT). Practice Specific : In some specific service lines, the incumbent may have to: -Assist in visits and procedures for patients seeking abortion services or services for pregnancy loss, such as collecting supplies, printing consents, organizing instruments and medications, and/or assisting during the insertion of cervical dilators for surgical abortion procedures. -Assist provider with pelvic and breast exams for all patients. -Assist with cervical cytology screening and filling out appropriate forms -Assist with in-office surgical procedures such as miscarriage management, biopsies, colposcopy, and LEEP procedures of the cervix. -Assists with transgender and non-binary patients seeking gender-affirming therapy and/or surgery Schedule Details Job Type: Full-Time, 40 hours per week Shift: M-Fri, 8a-4:30p/8:30a-5p No weekends or holidays Benefits That Support You At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization. Depending on eligibility, benefits may include: Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans. Tuition & Training: Tuition assistance, CEUs, and professional development opportunities. Career Growth: Clinical advancement, leadership development, and internal career opportunities. Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts. Retirement: Retirement savings and employer match. Paid Time Off: Generous PTO for eligible employees. Sign-On Bonus: Up to $2,000.00 for eligible external hires. Sign-on bonuses are paid to external hires only and are not applicable to internal or company transfers, unless otherwise specified. Former employees are eligible after one year post-separation from Baystate Health. About Baystate Health Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice . Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve. Start Your Career at Baystate Health You Belong at Baystate. Education: GED or HiSET (Required) Certifications: Basic Life Support - American Heart Association, Certified Medical Assistant - Other, Credentialing must be awarded by a third-party credentialing body which can be obtained through: 1. Registered through Medical Assistant (ARMA) - (Minimum Requirement); 2. Registered through American Medical Technologist (AMT) association; or 3. Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association (NHA); or American Association of Medical Assistants (AAMA); or 4. Nationally Certified Medical Assistant (NCMA) through National Center for Competency Testing (NCCT). - Credentialing must be awarded by a third-party credentialing body which can be obtained through: 1. Registered through Medical Assistant (ARMA) - (Minimum Requirement); 2. Registered through American Medical Technologist (AMT) association; or 3. Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association (NHA); or American Association of Medical Assistants (AAMA); or 4. Nationally Certified Medical Assistant (NCMA) through National Center for Competency Testing (NCCT). Compensation Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $20.79 - $26.28 - $34.33 Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Medical Assistant- Infectious Disease

Baystate Health Springfield, MA

$20.79 - $34.33 / hour

Medical Assistant – Infectious Disease Medical Assistant in Springfield, MA | Baystate Health Careers Department: Infectious Disease Location: 3300 Main St, Springfield, Massachusetts (will float to other sites) Job Type: Full Time Shift: 8:30a-5p Sign On Bonus Eligible for Certified/Registered Medical Assistants Make an Impact with Baystate Health Baystate Health is seeking a Medical Assistant (MA) to join our Infectious Disease team in Springfield, Massachusetts . Our practice offices are part of a multi-specialty medical group with nearly 1,000 physicians and advanced practitioners serving patients across more than 60 locations in Western Massachusetts. The Medical Assistant role offers the opportunity to work in collaboration with the multi-disciplinary care team to ensure smooth patient transitions, maintain accurate medical records and support providers during examinations, testing and procedures. Medical Assistant Responsibilities Include: Patient Intake & History: Room patients for intake, gather vital signs, review histories, document medications, and complete required site-specific screening forms in the Electronic Health Record. Clinical & Provider Support: Prepare treatment rooms, chaperone patients, and assist providers during examinations, testing, and in-office procedures. Orders & Documentation: Implement provider orders and standing protocols, process prescription refills, obtain prior authorizations, and accurately document all data within established timeframes. Procedures: Perform independent procedures as approved by the provider, including EKGs, vision/hearing screenings, and point-of-care testing. Perform phlebotomy and administer immunizations in strict accordance with organization policy. Patient Discharge & Coordination: Review discharge instructions with patients, provide educational resources, process referrals, and schedule follow-up appointments. Qualifications & Skills: High School diploma or GED required CPR-Basic Life Support of Healthcare Provider required from the American Heart Association required This position is part of a career ladder, and the appropriate level will be determined by the organization. MAI - Graduate of an accredited MA program preferred OR demonstrated competencies of MA I (evaluated by hiring manager) with minimum 1 year experience in a medical office. MAII - Graduate of an accredited MA program OR demonstrated competencies of MA II (evaluated by hiring manager for level hiring for) with minimum 3 years’ current relevant medical assistant experience in a medical practice setting. MAIII - Graduate of an accredited MA program with a minimum of 5 years’ current relevant medical assistant experience in a medical practice setting preferred OR demonstrated competencies of MA III (evaluated by hiring manager) with a minimum of 5 years’ current relevant medical assistant experience in a medical practice setting OR minimum of two years as an MA II at a Baystate Health with demonstrated competencies of MA III. MAIV - (Internal career ladder) Minimum of two years as an MA III at Baystate Health with demonstrated competencies for promotion to MA IV. Graduate of an accredited MA program and registered/certified by a third-party credential body. Credentialing must be awarded by a third-party credentialing body which can be obtained through: 1. Registered through Medical Assistant (ARMA) - (Minimum Requirement); 2. Registered through American Medical Technologist (AMT) association; or 3. Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association (NHA); or American Association of Medical Assistants (AAMA); or 4. Nationally Certified Medical Assistant (NCMA) through National Center for Competency Testing (NCCT). Practice Specific : In some specific service lines, the incumbent may have to: -Assist in visits and procedures for patients seeking abortion services or services for pregnancy loss, such as collecting supplies, printing consents, organizing instruments and medications, and/or assisting during the insertion of cervical dilators for surgical abortion procedures. -Assist provider with pelvic and breast exams for all patients. -Assist with cervical cytology screening and filling out appropriate forms -Assist with in-office surgical procedures such as miscarriage management, biopsies, colposcopy, and LEEP procedures of the cervix. -Assists with transgender and non-binary patients seeking gender-affirming therapy and/or surgery Schedule Details Job Type: Full-Time, 40 hours per week Shift: M-Fri, 8:30a-5p No weekends or holidays Benefits That Support You At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization. Depending on eligibility, benefits may include: Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans. Tuition & Training: Tuition assistance, CEUs, and professional development opportunities. Career Growth: Clinical advancement, leadership development, and internal career opportunities. Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts. Retirement: Retirement savings and employer match. Paid Time Off: Generous PTO for eligible employees. Sign-On Bonus: Up to $2,000.00 for eligible external hires. Sign-on bonuses are paid to external hires only and are not applicable to internal or company transfers, unless otherwise specified. Former employees are eligible after one year post-separation from Baystate Health. About Baystate Health Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice . Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve. Start Your Career at Baystate Health You Belong at Baystate. Education: GED or HiSET (Required) Certifications: Basic Life Support - American Heart Association, Certified Medical Assistant - Other, Credentialing must be awarded by a third-party credentialing body which can be obtained through: 1. Registered through Medical Assistant (ARMA) - (Minimum Requirement); 2. Registered through American Medical Technologist (AMT) association; or 3. Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association (NHA); or American Association of Medical Assistants (AAMA); or 4. Nationally Certified Medical Assistant (NCMA) through National Center for Competency Testing (NCCT). - Credentialing must be awarded by a third-party credentialing body which can be obtained through: 1. Registered through Medical Assistant (ARMA) - (Minimum Requirement); 2. Registered through American Medical Technologist (AMT) association; or 3. Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association (NHA); or American Association of Medical Assistants (AAMA); or 4. Nationally Certified Medical Assistant (NCMA) through National Center for Competency Testing (NCCT). Compensation Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $20.79 - $26.28 - $34.33 Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Primary Medical Care Assistant (Springfield, MA)

CareSource Springfield, MA

$35,900 - $57,300 / year

Job Summary: The Primary Care Medical Assistant provides care to patients in a clinic setting by managing patient flow through the clinic, obtaining pertinent clinical information including the patient's complaint, health history, and measurement of vital signs, preparing the patient for examination, assisting provider during the examination and follow up needs. assures accurate and timely documentation of care per company standards. The MA supports the care team in the overall coordination of the member's care by coordinating activities with primary care nurses, primary care team members and community resources. Essential Functions Optimize patient satisfaction, provider time and exam room utilization by maintaining patient flow, keeping appointments on schedule, reviewing service delivery compared to schedule, and reminding provider of delays. Promote efficient patient visit by ensuring all appropriate data, documentation, reports and forms are available to the provider prior to the visit. Document brief history of chief complaint/reason for visit, allergy status, medication reconciliation and other pertinent information in the electronic medical record (EMR). Perform vital signs, necessary screenings, measurements, and point of care testing and record results accurately in the appropriate EMR template. Prepare patient for examination by the provider, assisting as needed with undressing, gowning, draping, transferring to exam table, etc. and preparing the necessary equipment/supplies needed for the exam/procedure. Assist provider during and after the exam, including chaperoning, assisting with procedures, interpreting, labeling and sending specimens to lab, and clearing away instruments etc. Administering vaccines, performing phlebotomy and EKG’s Keep exam rooms neat and stocked with necessary supplies and educational materials, monitoring supply levels and re-ordering as necessary Attend in-service training, team and other appropriate medical, staff and health center meetings Assist patient after exam as needed and clean and setup room in preparation for re-use. Perform all point-of-care testing competently, in accordance with Joint Commission standards and federal regulations, recording accurately and informing supervisor immediately of any errors or problems. Perform quality assurance (QA) activities in accordance with Joint Commission standards and federal regulations. Clean and store all equipment used and promptly report any equipment problems to supervisor. Assist with patient discharge and check out. Follow up with patients who have not attended their appointments. Assist provider and nurse with paperwork and/or phone calls as assigned. Assist with administrative tasks including: prior authorizations, specialty appointments, follow up phone calls, obtaining records and other tasks as needed Perform any other job related duties as requested. Education and Experience High School or GED required Graduate of a medical assisting program accredited by the Commission on Accreditation of Allied Health preferred One (1) year or experience as a medical assistant in a medical setting or equivalent experience in a medical setting in a similar role is required (5 years is preferred) Completion of a qualified training program such as EMT, CNA, or LNA required Experience working in a health plan, medical group, health-related facility or medical/DME supplier preferred Education, training or experience as an insurance coordinator or medical coder/biller preferred Competencies, Knowledge and Skills Ability to obtain vital signs Familiarity with and ability to utilize an Electronic Medical Record Effective communication skills Demonstrated cultural competence and empathy Ability to use on-line training platforms Ability to review welcome packets and obtain consent forms, including the Release of Information and attach them to EMR Ability to learn multiple workflows and perform them consistently, such as referrals to specialists Willing to learn and utilize telehealth technologies (video, chat, etc.), when appropriate, for a variety of clinical care and care management services. English speaking required with bilingual (Spanish) preferred Knowledge of the CCA Model of Care preferred Licensure and Certification Certified or Registered Medical Assistant preferred Certified Phlebotomy Technician To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 – March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified. CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process. Working Conditions General office environment; may be required to sit or stand for extended periods of time Standard office equipment and familiarity with standard medical equipment. Travel is not typically required Compensation Range: $35,900.00 - $57,300.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Hourly Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds. #LI-PB1 Brand=Commonwealth Care Alliance

Medical Assistant - Endocrinology

Baystate Health Springfield, MA

$20.79 - $34.33 / hour

Medical Assistant – Endocrinology Medical Assistant in Springfield, MA | Baystate Health Careers Department: Endocrinology Location: 3300 Main St, Springfield, Massachusetts Job Type: Full Time Shift: 8:30a-5p Sign On Bonus Eligible for Certified/Registered Medical Assistants Make an Impact with Baystate Health Baystate Health is seeking a Medical Assistant (MA) to join our Endocrinology team in Springfield, Massachusetts . Our practice offices are part of a multi-specialty medical group with nearly 1,000 physicians and advanced practitioners serving patients across more than 60 locations in Western Massachusetts. The Medical Assistant role offers the opportunity to work in collaboration with the multi-disciplinary care team to ensure smooth patient transitions, maintain accurate medical records and support providers during examinations, testing and procedures. Medical Assistant Responsibilities Include: Patient Intake & History: Room patients for intake, gather vital signs, review histories, document medications, and complete required site-specific screening forms in the Electronic Health Record. Clinical & Provider Support: Prepare treatment rooms, chaperone patients, and assist providers during examinations, testing, and in-office procedures. Orders & Documentation: Implement provider orders and standing protocols, process prescription refills, obtain prior authorizations, and accurately document all data within established timeframes. Procedures: Perform independent procedures as approved by the provider, including EKGs, vision/hearing screenings, and point-of-care testing. Perform phlebotomy and administer immunizations in strict accordance with organization policy. Patient Discharge & Coordination: Review discharge instructions with patients, provide educational resources, process referrals, and schedule follow-up appointments. Qualifications & Skills: High School diploma or GED required CPR-Basic Life Support of Healthcare Provider required from the American Heart Association required This position is part of a career ladder, and the appropriate level will be determined by the organization. MAI - Graduate of an accredited MA program preferred OR demonstrated competencies of MA I (evaluated by hiring manager) with minimum 1 year experience in a medical office. MAII - Graduate of an accredited MA program OR demonstrated competencies of MA II (evaluated by hiring manager for level hiring for) with minimum 3 years’ current relevant medical assistant experience in a medical practice setting. MAIII - Graduate of an accredited MA program with a minimum of 5 years’ current relevant medical assistant experience in a medical practice setting preferred OR demonstrated competencies of MA III (evaluated by hiring manager) with a minimum of 5 years’ current relevant medical assistant experience in a medical practice setting OR minimum of two years as an MA II at a Baystate Health with demonstrated competencies of MA III. MAIV - (Internal career ladder) Minimum of two years as an MA III at Baystate Health with demonstrated competencies for promotion to MA IV. Graduate of an accredited MA program and registered/certified by a third-party credential body. Credentialing must be awarded by a third-party credentialing body which can be obtained through: 1. Registered through Medical Assistant (ARMA) - (Minimum Requirement); 2. Registered through American Medical Technologist (AMT) association; or 3. Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association (NHA); or American Association of Medical Assistants (AAMA); or 4. Nationally Certified Medical Assistant (NCMA) through National Center for Competency Testing (NCCT). Practice Specific : In some specific service lines, the incumbent may have to: -Assist in visits and procedures for patients seeking abortion services or services for pregnancy loss, such as collecting supplies, printing consents, organizing instruments and medications, and/or assisting during the insertion of cervical dilators for surgical abortion procedures. -Assist provider with pelvic and breast exams for all patients. -Assist with cervical cytology screening and filling out appropriate forms -Assist with in-office surgical procedures such as miscarriage management, biopsies, colposcopy, and LEEP procedures of the cervix. -Assists with transgender and non-binary patients seeking gender-affirming therapy and/or surgery Schedule Details Job Type: Full-Time, 40 hours per week Shift: M-Fri, 8:30a-5p No weekends or holidays Benefits That Support You At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization. Depending on eligibility, benefits may include: Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans. Tuition & Training: Tuition assistance, CEUs, and professional development opportunities. Career Growth: Clinical advancement, leadership development, and internal career opportunities. Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts. Retirement: Retirement savings and employer match. Paid Time Off: Generous PTO for eligible employees. Sign-On Bonus: Up to $2,000.00 for eligible external hires. Sign-on bonuses are paid to external hires only and are not applicable to internal or company transfers, unless otherwise specified. Former employees are eligible after one year post-separation from Baystate Health. About Baystate Health Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice . Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve. Start Your Career at Baystate Health You Belong at Baystate. Education: GED or HiSET (Required) Certifications: Basic Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Certified Medical Assistant - OtherOtherOther Compensation Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $20.79 - $26.28 - $34.33 Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.