Nurse Manager - Clinical Operations, Primary Care-McLean

Position Title

Job Description

Purpose & Scope:

The Nurse Manager - Clinical Operations serves as a key clinical operations leader responsible for the effective coordination, oversight, and continuous improvement of daily ambulatory clinical services across the assigned department, division, or service line. This role ensures that clinical workflows, staffing practices, patient care processes, and operational priorities are aligned to support safe, efficient, high-quality care delivery. The position functions as a bridge between clinical staff, administrative leadership, providers, and interdisciplinary partners to ensure that patient care standards, organizational priorities, and department-specific goals are consistently understood, implemented, and sustained.

The role encompasses direct supervision and development of clinical staff, including onboarding, competency validation, education, coaching, performance feedback, and corrective action in accordance with organizational policies and expectations. The Clinical Nurse Operations Manager provides day-to-day guidance, promotes professional development, supports staff engagement, and helps establish clear communication and accountability standards within and across teams. In collaboration with administrative and clinical leadership, this position helps ensure that staffing models, scope of practice expectations, and clinical resources are appropriate to meet patient care needs and operational demands.

In addition to operational oversight, this role is accountable for advancing clinical quality, regulatory readiness, patient experience, and process improvement initiatives. Responsibilities include monitoring clinical outcomes, supporting chart audits and documentation standards, identifying workflow or compliance gaps, and partnering with leadership, regulatory, compliance, quality, and interdisciplinary teams to implement sustainable solutions. The Clinical Nurse Operations Manager is expected to exercise independent judgment, model professional nursing practice, support resource stewardship, and contribute to a culture of safety, accountability, service excellence, and continuous improvement.

Education:

Bachelor of Science in Nursing (BSN) is required.

Experience:

Minimum of five (5) years of clinical experience as a Registered Nurse in a healthcare setting is required; Ambulatory setting experience strongly preferred.
At least one (1) year of leadership, charge nurse, or nursing management experience strongly preferred; Leadership experience may be obtained concurrently with clinical responsibilities.

Certification/Licensure:

Licensed as a Registered Nurse by the Virginia Department of Health Professions is required, or
Compact State Licensure in Nursing is required.
BLS Certification required.

Additional Job Description

At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities. In addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families. VHC Health is committed to wage transparency and equitable pay practices. The compensation offered for this position—whether expressed as an annual salary or hourly rate—is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions. The posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes. No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law. VHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law. VHC Health maintains a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.

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