RN Outpatient Manager/Supervisor Outpatient Full-time
Dartmouth Hitchcock Medical Center

Registered Nurse (RN) Supervisor - Family Medicine

Dartmouth Hitchcock Medical Center Milford, NH 03055, US

Overview

Responsible for patient flow and overall day to day operations that impact the care unit or department. Provides direct oversight of care to support patient and staff needs. Serves as a role model and leader to uphold institutional priorities, policies and practices.

Responsibilities

  • Collaborates and assist with operations by functioning as the first line supervisor to staff. Acts as a resource to staff to provide direct assistance or connect with appropriate resources.
  • Participates in performance management of staff members to including coaching, preparation of performance evaluations, and the performance management process. Initiates disciplinary action as appropriate.
  • Works with the staff to facilitate patient flow and to optimize clinical capacity. Determines when and how to flex staff schedules to provide clinical coverage.
  • Facilitates timely throughput to optimize clinical capacity within the organization.
  • Performs service recovery to promote patient and employee retention. Responds to staff and patient/family needs.
  • Addresses conflicts as they may arise. Assists/mediates discussions to maintain smooth operations.
  • Participates in institutional Quality and Patient Safety improvement initiatives, committees and projects.
  • Develops, plans, and coordinates the implementation and evaluation of orientation for new staff. Collaborates with the rest of the leadership team to assess and evaluate the clinical competence of department staff.
  • Performs other duties as required or assigned.

    • Qualifications

    • Graduate from an accredited Nursing program required.
    • Minimum of Bachelor’s Degree of Nursing (BSN) at time of hire.
    • 2 years of progressive responsibility within designated setting.
    • Must obtain and maintain clinical competencies within assigned unit.
    • Excellent written, verbal, and computer skills required.
    • Demonstrates abilities with problem solving, leadership, communication, fiscal responsibility, and teamwork.

    Required Licensure/Certifications

    • Licensed Registered Nurse with New Hampshire eligibility.
    • Current Basic Life Support (BLS) required.

    Share this job

    Share to FB Share to LinkedIn Share to Twitter

    Related Jobs

    RN Outpatient Outpatient Full-time
    Fresenius Medical Care

    Outpatient Registered Nurse - RN

    Fresenius Medical Care Methuen, MA
    $39 - $56 / hour
    America's 'Most Loved Workplaces' by Newsweek Major holidays off! No prior RN dialysis experience required; 11 weeks of paid & structured training with an assigned Preceptor & Nurse Educator Around 110,000 dedicated employees, 292,000 patients, and 3,600 dialysis centers Largest provider of renal care products and services in the nation, including state-of-the-art dialysis machines, dialyzers and pharmaceuticals, and we are home to the country's largest renal specialty laboratories Up to $4,400 tuition reimbursement per calendar year PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient Care Technicians. As a member of the End Stage Kidney Disease (ESKD) health care team, this position participates in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are expected to be performed in accordance with Fresenius Kidney Care policy, procedures, standards of nursing practice, state and federal regulations. · Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration with other Registered Nurses. · Performs ongoing, systematic collection and analysis of patient data pre – during – post hemodialysis treatment for assigned patients and documents in the patient medical record, makes adjustments or modifications to treatment plan as indicated and notifies Team Leader, Charge Nurse, Supervisor or Physician as needed. · Assesses, collaborates, and documents patient/family’s basic learning needs to provide initial and ongoing education to patients and family. · Directs and provides, in collaboration with direct and ancillary patient care staff, all aspects of the daily provision of safe and effective delivery of hemodialysis therapy to assigned patients. · Administers medications as prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification and effectiveness. · Initiates or assists with emergency response measures. · Serves as a resource for health care team, participates in staff training and orientation of new staff as assigned. · Ensures correct laboratory collection, processing and shipping procedures are performed and reschedules missed or insufficient laboratory collections. · Identifies expected outcomes, documents and updates the nursing assessment and plan of care for assigned patients through collaboration with the Interdisciplinary Team. · Ensures patient awareness related to transplant and treatment modality options. · Required to complete CAP requirements to advance. · Performs all other duties as assigned by Supervisor. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · The position provides direct patient care that regularly involves heavy lifting, moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. · This position requires frequent, prolonged periods of standing and the employee must be able to bend over. · The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet. · The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. · May be exposed to infectious and contagious diseases/materials. · Day to day work includes desk work, computer work, interaction with patients, facility/hospital staff and physicians. · The position may require travel to training sites or other facilities. · May be asked to provide essential functions of this position in other locations with the same physical demands and working conditions as described above. SUPERVISION: Assigned oversight of Patient Care Technicians/LPNs/LVNs/RNs as a Team Leader or designated Nurse in Charge, after meeting all the following: · Successful completion of all FKC education and training requirements for new employees. · Must have a minimum of 9 months experience as a RN. · Must have a minimum of 3 months experience in chronic/acute hemodialysis as a RN. EDUCATION and LICENSURE: · Graduate of an accredited School of Nursing. · Current appropriate state licensure. · Current or successful completion of CPR BLS Certification. · Must meet the practice requirements in the state in which he or she is employed. EXPERIENCE AND REQUIRED SKILLS: · Entry level for RNs with less than 2 years of Nephrology Nursing experience as a Registered Nurse. · Chronic/acute hemodialysis experience (preferred). The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $39.00 - $56.00 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
    RN Outpatient Outpatient Full-time
    Heywood Healthcare

    Cardiac and Float Office Nurse, HMG Nursing Floats

    Heywood Healthcare Gardner, MA
    $31.92 - $42.12 / hour
    Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! This position may be eligible for a $10,000 sign-on bonus! Hours: 40-Hours, Days, Monday - Friday, 8:00a - 4:30p No Weekends, No Major Holidays $31.92 - $42.12 Disclaimer: We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization. Job Summary: Under the direction of Management, Provider (Physician or APP) and/or nursing lead (if applicable), incumbent is responsible for assisting with patient care and triage. Must participate in customer service and patient satisfaction initiatives. Must learn and perform new standards and processes as they are implemented and complete any assigned training. Other duties and locations as assigned. See full description below. The Cardiac and Office Float nurse will be provided with dedicated time to devote to each of these specialties. The cardiac component entails obtaining an accurate medical history and prepping the patient for a pharmaceutical stress test, which includes explaining the procedure, risks, and complications. The nurse is responsible for administering intravenous medications to simulate a physical stress test and will then monitor the patient’s vital signs, EKG rhythm, and other parameters. They will ensure the patient’s safety and terminate the test when appropriate. The nurse will utilize facility protocols and ACLS algorithms in the event of a medical emergency. The office float nurse will provide coverage for both primary care and specialty medical office settings. The nurse will be responsible for telephone triage, patient assessments and treatments, following medication monitoring protocols, communication with insurance companies, and medication administration among other assigned duties. Responsibilities Essential Functions Clinical duties include: patient care, telephone triage, patient education, obtaining and recording patient health information including vitals and injections Communicate normal and abnormal lab results with patients and communicate clinical plan and significance Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Queues orders and prescriptions as directed and according to practice procedure Utilizes MassPat/Prescription Monitoring program as directed and according to practice procedure Competently manages provider controlled substance registry program as directed and according to practice procedure Prepare forms and educational materials as directed by Provider to be communicated to and/or mailed to patients Provide mentoring to other clinical staff (such as Medical Assistants) Rooming patients and begin basic documentation for medical provider: Performs Phlebotomy services and administers vaccines Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed Manage State Vaccine program under the direction of the Nurse Manager. Obtains necessary prior- authorizations for ordered medications, procedures and diagnostic studies as required or directed Maintains records, reports, logs and other statistical information as required or directed Instruments and equipment are prepared and sterilized according to procedure to support infection control Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items Performs a variety of clerical functions to support office such as answering telephone, scheduling in office appointments, taking messages accurately and routing appropriately, ,and related duties as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Attends variety of meetings, conferences, training and seminars as required or directed. Demonstrates use of quality improvement in daily operations Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors Provide coverage when needed at other locations within Heywood Medical Group All other duties and locations as assigned Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Qualifications Job Requirements Licenses and Certifications Current Massachusetts Registered Nurse License required. Current AHA BLS and ACLS certifications are required Required Skills Excellent written and verbal communication skills required Excellent customer service skills required Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records Preferred and word processing skills required Ability to maintain strict compliance with HIPPA regulations is required. At least 1 year of previous telemetry experience and EKG interpretation is required Previous experience in a medical office setting preferred Reliable transportation in order to travel between locations is required
    RN Manager/Supervisor Full-time
    Cedarview Rehabilitation and Healthcare Center

    Unit Manager

    Cedarview Rehabilitation and Healthcare Center Methuen, MA
    $79,000 - $125,000 / year
    Join our team at Cedar View Rehabilitation and Healthcare Center as a Unit Manager. Proudly supported by Marquis Health Consulting Services Full-time opportunity available Salary range 79K - 125K At Cedar View Rehabilitation and Healthcare Center, we believe that strong clinical leadership at the unit level is essential to delivering safe, consistent, and high-quality resident care. Guided by our core values of Passion, Respect, and Excellence , the Unit Manager oversees nursing operations on an assigned unit and ensures residents receive comprehensive, person-centered care. Responsibilities for Unit Manager: Assume full responsibility and accountability for resident care on the assigned nursing unit. Oversee and coordinate resident care to promote the highest possible level of physical, mental, and psychosocial functioning. Ensure timely and accurate incident reporting, with appropriate follow-up and communication to the Administrator and the Director of Nursing. Participate in facility committees and programs as directed by the Director of Nursing. Assist in the development, implementation, and evaluation of policies and procedures based on identified clinical and operational needs. Provide clinical leadership, guidance, and support to nursing staff on the unit. Monitor compliance with care plans, regulations, and quality standards to ensure optimal resident outcomes. Collaborate with interdisciplinary teams to support resident-centered care and continuous improvement. Qualifications for Unit Manager: Must possess a current, unencumbered active license to practice as an LPN or RN in the state of Massachusetts. Valid BLS Certification (CPR) required. A nursing degree from an accredited college or university is preferred. Minimum of five (5) years of nursing experience required. Minimum of two (2) years of supervisory experience in a nursing care center, hospital, or other healthcare setting required. Our Core Values in Action Passion – Leading with dedication to ensure residents receive the highest quality of clinical care. Respect – Supporting staff and residents with professionalism, empathy, and dignity. Excellence – Upholding the highest standards of clinical leadership, accountability, and resident outcomes. Benefits for a Unit Manager Tuition reimbursement Employee referral bonus Health, vision, and dental benefits 401(k) with match Employee engagement and culture committee Company-sponsored life insurance Employee assistance program (EAP) resources Join our team at Cedar View Rehabilitation and Healthcare Center, a 106-bed Sub-Acute, and Long-Term Care facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference. Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us. The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.
    RN Outpatient Outpatient Other
    Heywood Healthcare

    Office Nurse, Encompass Family Medicine, Heywood Medical Group, Per Diem, Days

    Heywood Healthcare Gardner, MA
    $26.66 - $50.29 / hour
    Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: Per Diem, Days RN: $31.92 - $50.29 LPN: $26.66 - $46.37 Disclaimer We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization. Responsibilities Organizational Expectations Behavioral Attributes The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Conducts interactions with everyone in a friendly, courteous and respectful manner. Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can. Advocates to ensure privacy and confidentiality while helping others to maintain awareness. Maintains a clean and safe practice and hospital. Responds appropriately and immediately in emergency situations. Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury. Ensures compliance with regulations to maintain accreditation and licensure. Complies with the Heywood Healthcare Attendance and Tardiness Policy. Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year. Reports Incidents in a timely and effective manner. All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene. Clinical duties include: patient care, telephone triage, patient education, obtaining and recording patient health information including vitals and injections. Communicate normal and abnormal lab results with patients and communicate clinical plan and significance Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Queues orders and prescriptions as directed and according to practice procedure Utilizes MassPat/Prescription Monitoring program as directed and according to practice procedure Competently manages provider controlled substance registry program as directed and according to practice procedure Prepare forms and educational materials as directed by Provider to be communicated to and/or mailed to patients Provide mentoring to other clinical staff (such as Medical Assistants) Rooming patients and begin basic documentation for medical provider: Performs Phlebotomy services and administers vaccines Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed Manage State Vaccine program under the direction of the Nurse Manager. Obtains necessary prior- authorizations for ordered medications, procedures and diagnostic studies as required or directed Maintains records, reports, logs and other statistical information as required or directed. Instruments and equipment are prepared and sterilized according to procedure to support infection control. Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Performs a variety of clerical functions to support office such as answering telephone, scheduling in office appointments, taking messages accurately and routing appropriately,and related duties as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Attends variety of meetings, conferences, training and seminars as required or directed. Demonstrates use of quality improvement in daily operations Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Provide coverage when needed at other locations within Heywood Medical Group. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Required Licenses Current Massachusetts RN or LPN License required. Current BLS certification required Required Skills Excellent written and verbal communication skills required. Excellent customer service skills required. Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records Preferred and word processing skills required Ability to maintain strict compliance with HIPPA regulations is required. Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Minimum Work Experience One (1) year experience as an RN or LPN in medical office setting preferred Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
    RN Outpatient Outpatient Other
    Heywood Healthcare

    Office Nurse, Encompass Family Medicine, Heywood Medical Group

    Heywood Healthcare Gardner, MA
    $26.66 - $50.29 / hour
    Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: Per Diem, Days RN: $31.92 - $50.29 LPN: $26.66 - $46.37 Disclaimer We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization. Responsibilities Organizational Expectations Behavioral Attributes The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Conducts interactions with everyone in a friendly, courteous and respectful manner. Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can. Advocates to ensure privacy and confidentiality while helping others to maintain awareness. Maintains a clean and safe practice and hospital. Responds appropriately and immediately in emergency situations. Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury. Ensures compliance with regulations to maintain accreditation and licensure. Complies with the Heywood Healthcare Attendance and Tardiness Policy. Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year. Reports Incidents in a timely and effective manner. All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene. Clinical duties include: patient care, telephone triage, patient education, obtaining and recording patient health information including vitals and injections. Communicate normal and abnormal lab results with patients and communicate clinical plan and significance Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Queues orders and prescriptions as directed and according to practice procedure Utilizes MassPat/Prescription Monitoring program as directed and according to practice procedure Competently manages provider controlled substance registry program as directed and according to practice procedure Prepare forms and educational materials as directed by Provider to be communicated to and/or mailed to patients Provide mentoring to other clinical staff (such as Medical Assistants) Rooming patients and begin basic documentation for medical provider: Performs Phlebotomy services and administers vaccines Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed Manage State Vaccine program under the direction of the Nurse Manager. Obtains necessary prior- authorizations for ordered medications, procedures and diagnostic studies as required or directed Maintains records, reports, logs and other statistical information as required or directed. Instruments and equipment are prepared and sterilized according to procedure to support infection control. Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Performs a variety of clerical functions to support office such as answering telephone, scheduling in office appointments, taking messages accurately and routing appropriately,and related duties as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Attends variety of meetings, conferences, training and seminars as required or directed. Demonstrates use of quality improvement in daily operations Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Provide coverage when needed at other locations within Heywood Medical Group. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Required Licenses Current Massachusetts RN or LPN License required. Current BLS certification required Required Skills Excellent written and verbal communication skills required. Excellent customer service skills required. Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records Preferred and word processing skills required Ability to maintain strict compliance with HIPPA regulations is required. Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Minimum Work Experience One (1) year experience as an RN or LPN in medical office setting preferred Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).