CMA Jobs in Iowa

CMA Outpatient Full-time
University of Iowa Healthcare

Medical Assistant II - IRL Family Medicine - 100%

University of Iowa Healthcare Iowa City, IA
$40,903.92 - $60,760.80 / year
The Iowa River Landing Family Medicine Clinic is seeking a 1 00% Medical Assistant II . Under direct supervision of physician, physician assistant, nurse practitioner or registered nurse, performs technical, patient care and related clerical functions in an ambulatory setting. Duties may involve the use of electronic word/data processing equipment and/or conventional office equipment. Job Responsibilities Responsible for facilitating the smooth flow of patients through the clinic through interaction with patients, families and staff. Assist in clinic with physical examination of patient and related treatments, including but not limited to: patient history, medication records, allergies and immunizations. Manages internal and external medical records to ensure that accurate and complete data is available for patient appointments. Administers routine oral, rectal or injectable medications not requiring a high level of skill or nursing judgment. (These are medications that can only be administered by certified medical assistants or medical assistants who have completed a formal accredited training program.) Performs routine laboratory tests such as urinalysis and blood work, does electrocardiograms and x-ray work as needed. Identifies vaccination needs for specific patient populations. Performs related clerical tasks including answering phones, scheduling appointments and providing information other departments. Assists in obtaining insurance prior authorizations. Percent of Time: 100% Schedule: Monday - Friday 0730 – 1800. Will be part of Saturday rotation Location: Iowa River Landing Rotations: Late coverage and Saturday rotation Merit Pay Plan Benefits Highlights Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. For more information, click here. About University of Iowa Heatlh Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.® University of Iowa Health Care–Iowa River Landing offers the world-class, academic-level medicine you expect from UI Health Care in a convenient medical office building that makes visiting the doctor a pleasant experience. Our pledge at UI Health Care–Iowa River Landing is that our patients will receive the best possible care in a friendly, compassionate, efficient way. For more information about Why Iowa?, click here. Minimum Eligibility Requirements Certification or registration as a Medical Assistant or completion of a recognized one year Medical Assistant Program, or Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to: pathophysiology, medical terminology, basic pharmacology and medication administration including dose calculation and psychology (include educational transcripts during application process) Desired Qualifications Medical Terminology Public Contact/Customer Service Certified Medical Assistant is preferred Application Process In order to be considered for an interview, applicants must complete the application entirely to show that they clearly meet the listed required and desired qualifications of this position. Submitting a Resume and marking it as a “Relevant File” under the submissions is desired. Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. If applicable, internal references will be conducted with approval from the candidate. This position is not eligible for University sponsorship for employment authorization. For additional questions, please contact Anne Beyerink, anne-phillips@uiowa.edu Additional Information Classification Title: Medical Assistant II Appointment Type: Merit Schedule: Full-time Compensation Pay Level: 9 Starting Salary Minimum: 40903.92 Starting Salary Maximum: 60760.80 Contact Information Organization: Healthcare Contact Name: Anne Beyerink Contact Email: anne-phillips@uiowa.edu
CMA Full-time
University of Iowa Healthcare

Medical Assistant II - 100% - IRL Diabetes Management

University of Iowa Healthcare Iowa City, IA
The Iowa River Landing Diabetes Management Clinic is seeking a 100% Medical Assistant II. Under direct supervision of physician, physician assistant, nurse practitioner or registered nurse, performs technical, patient care and related clerical functions in an ambulatory setting. Duties may involve the use of electronic word/data processing equipment and/or conventional office equipment Job Responsibilities Responsible for facilitating the smooth flow of patients through the clinic through interaction with patients, families and staff. Assist in clinic with physical examination of patient and related treatments, including but not limited to: patient history, medication records, allergies and immunizations. Manages internal and external medical records to ensure that accurate and complete data is available for patient appointments. Administers routine oral, rectal or injectable medications not requiring a high level of skill or nursing judgment. (These are medications that can only be administered by certified medical assistants or medical assistants who have completed a formal accredited training program.) Performs routine laboratory tests such as urinalysis and blood work, does electrocardiograms and x-ray work as needed. Identifies vaccination needs for specific patient populations. Performs related clerical tasks including answering phones, scheduling appointments and providing information other departments. Assists in obtaining insurance prior authorizations. Percent of Time: 100% Schedule: 40 hours/week will be accomplished Monday - Friday between the hours of 7:30am-5:30pm. Rotating late shift and Saturdays. Location: Iowa River Landing Rotations: Late shift and Saturday rotations Merit Pay Plan: https://hr.uiowa.edu/pay/pay-plans/merit-alpha-matrix Benefits Highlights Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. For more information, click here. About University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.® University of Iowa Health Care–Iowa River Landing offers the world-class, academic-level medicine you expect from UI Health Care in a convenient medical office building that makes visiting the doctor a pleasant experience. Our pledge at UI Health Care–Iowa River Landing is that our patients will receive the best possible care in a friendly, compassionate, efficient way. For more information about Why Iowa?, click here. Minimum Eligibility Requirements Certification or registration as a Medical Assistant or completion of a recognized one year Medical Assistant Program, or Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to: pathophysiology, medical terminology, basic pharmacology and medication administration including dose calculation and psychology (include educational transcripts during application process) Desired Qualifications Certified Medical Assistant is preferred Medical Terminology Public Contact/Customer Service Application Process In order to be considered for an interview, applicants must complete the application entirely to show that they clearly meet the listed required and desired qualifications of this position. Submitting a Resume and marking it as a “Relevant File” under the submissions is desired. Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. If applicable, internal references will be conducted with approval from the candidate. This position is not eligible for University sponsorship for employment authorization. For additional questions, please contact Anne Beyeriink at anne-phillips@uiowa.edu Additional Information Classification Title: Medical Assistant II Appointment Type: Merit Schedule: Full-time Compensation Pay Level: 9 Contact Information Organization: Healthcare Contact Name: Anne Beyerink Contact Email: anne-phillips@uiowa.edu
CMA Full-time
University of Iowa Healthcare

Medical Assistant II – UI Health Care Occupational Health 70%

University of Iowa Healthcare Iowa City, IA
$28,632.74 - $42,532.56 / year
The University of Iowa Health Care is seeking a 70% Medical Assistant II to work in our Occupational Health Clinics. Our Occupational Health Medical Assistants play a vital role in supporting the well‑being of University of Iowa Health Care employees and campus partners. In this position, you will work directly with a population of faculty, staff, and students, helping ensure that workplace health standards are met, preventive services are delivered, and individuals receive appropriate follow‑up care. As a Medical Assistant, you will be part of a dynamic and collaborative environment that offers continuous opportunities for professional development and growth. Our team uses a comprehensive, multidisciplinary approach to employee health that emphasizes teamwork, clear communication, and evidence‑based practice to promote a safe, healthy, and productive workplace community. This position comes with the University of Iowa's full, comprehensive benefit package including generous employer contributions into retirement plans, paid vacation and sick leave, and much more! This position also includes FREE on-site parking! Duties To Include Staff will support our Urgent Care Clinics and will float to multiple locations based on staffing need. Performs phlebotomy. Duties may involve the use of electronic word/data processing equipment and/or conventional office equipment. Performs routine laboratory testing (urinalysis, blood tests, etc.) on clinical biological specimens such as blood and body fluids. Uses the Laboratory Information System to accession specimens. Performs, or may direct performance of, data entry, labeling and processing of laboratory specimens. Prepares specimens for transport to maintain specimen viability. Records results of laboratory testing and reports results in the Laboratory Information System and to clinicians in compliance with regulatory requirements and standard operating procedures. Operates, calibrates, and maintains laboratory equipment and instruments. Performs records and reviews daily quality control as required for assigned testing/instrumentation. Cleans and maintains a medium-sized laboratory area and equipment therein, makes inventory reports and performs simple maintenance on laboratory equipment. Seeks assistance from the Laboratory Technical Consultant when complex equipment or technical issues arise. Informs the Laboratory Technical Consultant of significant laboratory variances. Responds to, or may direct response to, telephone inquiries regarding laboratory specimens. Investigates and resolves laboratory questions with minimum guidance. Responsible for facilitating the smooth flow of patients through the clinic through interaction with patients, families, and staff. Assist in clinic with physical examination of patient and related treatments, including but not limited to patient history, medication records, allergies, and immunizations. Administers routine oral, rectal, or injectable medications not requiring a high level of skill or nursing judgment. These are medications that can only be administered by certified medical assistants or medical assistants who have completed a formal accredited training program. Other duties as assigned. University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.® WE CARE Core Values Welcoming - We strive for an environment where everyone has a voice that is heard, that promotes the dignity of our patients, trainees, and employees, and allows all to thrive in their health, work, research, and education. Excellence - We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research. Collaboration - We encourage collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work. Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur. Respect - We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community. Empowerment - We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners. Benefits Highlights Regular salaried position located in Iowa City area and surrounding cities based on clinical need and hours. Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. Complete information: https://hr.uiowa.edu/benefits Percent of Time: 70% (28 hours per week) Schedule: Monday-Friday with variable hours between 7am – 5:00pm; no weekends, no holidays, no on call; primarily 12-hour shifts Location: Iowa City, IA *(and surrounding clinics based on clinical need/hours) Pay Grade: 9 Salary: $28,632.74 - $42,532.56 (based on years of experience) Minimum Eligibility Requirements Certification as a Medical Assistant OR Registration as a Medical Assistant OR Completion of a recognized one year Medical Assistant Program, OR Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to pathophysiology, medical terminology, basic pharmacology and medication administration including dose calculation and psychology (include educational transcripts during application process) Special Qualification Driver's License and ability to meet UI Fleet Safety Standards and availability to provide support to other clinical locations based on clinical need/hours Highly Desirable Qualifications Previous (minimum 2 year) experience as a Medical Assistant Desirable Qualifications Previous phlebotomy skills Medical terminology Previous experience handling and processing lab specimens Previous EPIC experience Previous Occupational Health experience is preferred In order to be considered, applicants must upload resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact Jiberle-Mustefa@uiowa.edu. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. The department is double posting this position Licensed Practical Nurse/Medical Assistant II and intends to hire one candidate from either the Licensed Practical Nurse Req # 25006630 or Medical Assistant II Req # 25006632 based on the qualifications of the successful candidate. Additional Information Classification Title: Medical Assistant II Appointment Type: Merit Schedule: Part-time Compensation Pay Level: 9 Starting Salary Minimum: 28,632.74 Starting Salary Maximum: 42,532.56 Contact Information Organization: Healthcare Contact Name: Jiberle Mustefa Contact Email: jiberle-mustefa@uiowa.edu
CMA Psych Full-time
University of Iowa Healthcare

Psychiatric Nursing Asst I 80%- 100% Evening/Nights - Crisis Stabilization Unit (CSU)

University of Iowa Healthcare Iowa City, IA
The University of Iowa Health Care is seeking a Psychiatric Nursing Assistant I to perform specific tasks to assist members of the nursing team in providing patient care under the direct supervision of Registered Nurses. Psychiatric Nursing Assistant I's are unlicensed staff members who work under the direct supervision of a professional nurse. Under close supervision, performs specific nursing tasks to assist and provide for the general comfort and welfare and monitoring of psychiatric hospital patients. The CSU is a short-stay unit with a maximum capacity of 14. Members of the interdisciplinary treatment team are prepared to manage patients who are experiencing a psychiatric crisis and in need of immediate, around-the-clock care and observation. The unit’s open concept features a large central room with comfortable reclining chairs, rather than traditional hospital beds. Spaces for individual therapy are located immediately adjacent to the central living space. The unit provides other homelike touches, including TVs, music, and web access. Responsibilities Will Include, But Are Not Limited To Identifies effect of the environment on patients, suggests environmental modifications, and implements these as assisted. Assists with admission, transfer, and discharge of patients. Identifies potential crisis situations, reports to team leader, intervenes when necessary, and is able to avert crisis situations with patients. Records patient behavior accurately, identifies significant material to report to team leader. Cites patient's activity levels and insures appropriate coverage. Provides physical care to patients as assigned, including taking care and recording of vital signs. Plans and conducts activities with patients to enhance their social skills; identifies the need for activities of patients; plans activities according to patient needs. Participates in nursing care conferences; reports pertinent patient information and incidents to the team leader. Takes temperature, pulse and blood pressure readings for patients. Performs diagnostic/therapeutic procedures as needed. Provides transport for patients, equipment, specimens and supplies. Assists in orientation of new personnel and students. Carries out specific precautionary measures for patients. Demonstrates awareness of total ward situation. Uses limits, controls, and routines to therapeutic advantage for the patient. Stock and supply patient rooms and nursing units. Percent of Time: 80%-100% Schedule: Rotating Evening/Night shift between the hours of 1900-0730. Included in holiday rotation and occasional weekend coverage. Location: Roy J. Carver Pavilion Benefits Highlights Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans For more information about Why Iowa? click here Minimum Eligibility Requirements Ability to read, write and follow instructions. Desirable Qualification Experience defusing volatile situations Be a Certified Nursing Assistant Have strong written communication skills with experience providing customer service relations Previous patient care experience in a Mental Health setting is highly desired. Applicant selected for position, if external, must be available to attend a 1-week orientation session Monday - Friday, 8:00 am - 4:30 pm. Application Process: In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization. Up to 5 professional references will be requested at a later step in the recruitment process. Additional Information Classification Title: Psychiatric Nursing Asst I Appointment Type: Merit Schedule: Full-time Work Modality Options: On Campus Compensation Pay Level: 4 Contact Information Organization: Healthcare Contact Name: Katie McVay Contact Email: katie-mcvay@uiowa.edu
CMA Outpatient Full-time
University of Iowa Healthcare

Medical Assistant II - UI Health Care Urbandale Clinic 100%

University of Iowa Healthcare Iowa City, IA
$40,903.92 - $60,760.80 / year
The University of Iowa Health Care is seeking a 100% Medical Assistant II to work in our NEW Urbandale Clinic. Our medical assistants are responsible to help a wide variety of patients from newborn to geriatric and ensures patient care standards are met and provides access to additional care options. This position is part of a dynamic and fast paced environment, rich with opportunities for learning and growth. We utilize a multidisciplinary approach to patient care that encourages teamwork between multiple disciplinary teams to provide the most comprehensive care to our patients. This position comes with the University of Iowa's generous, full benefit package including double-match retirement, paid vacation, and sick leave, and much more! This position also includes FREE on-site parking as well! Duties To Include Staff will support our Urbandale Clinic and will float to multiple locations/clinics based on staffing need. Under direct supervision of physician, physician assistant, nurse practitioner or registered nurse. Performs technical, patient care and related clerical functions in an ambulatory setting. Duties may involve the use of electronic word/data processing equipment and/or conventional office equipment. University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.® WECARE Core Values Welcoming - We strive for an environment where everyone has a voice that is heard, that promotes the dignity of our patients, trainees, and employees, and allows all to thrive in their health, work, research, and education. Excellence - We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research. Collaboration - We encourage collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work. Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur. Respect - We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community. Empowerment - We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners. Benefits Highlights Regular salaried position located in Urbandale, IA (and surrounding clinics based on clinical need/hours) Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. The University of Iowa offers a generous benefits package, including a double retirement match, paid vacation as well as paid sick leave. Complete information regarding the full benefits package may be viewed at: https://hr.uiowa.edu/benefits Percent of Time: 100% (40 hours per week) Schedule: Variable hours 8am - 5:30pm Monday through Friday; no weekends, no on call, no holidays Location: Urbandale, IA *(and surrounding clinics based on clinical need/hours) Pay Grade: 9 https://hr.uiowa.edu/pay/merit-plan Salary: $40,903.92 - $60,760.80 (based on years of experience) Minimum Eligibility Requirements Certification as a Medical Assistant OR Registration as a Medical Assistant OR Completion of a recognized one year Medical Assistant Program, OR Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to pathophysiology, medical terminology, basic pharmacology and medication administration including dose calculation and psychology (include educational transcripts during application process) Special Qualification Driver's License and ability to meet UI Fleet Safety Standards Availability to provide support to other clinical locations based on clinical need/hours Highly Desirable Qualifications Previous (minimum 2 year) experience as a Medical Assistant Desirable Qualifications Previous experience in a pediatric clinic Previous experience in a pediatric/adult specialty clinic Previous phlebotomy experience Previous experience with computer skills and ability to navigate EMR – Epic, Word, etc. In order to be considered, applicants must upload resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact Jiberle-Mustefa@uiowa.edu . Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. The department is dual posting this position as MAII/LPN and intends to hire one candidate from either the Licensed Practical Nurse (Req#25006469) or Medical Assistant II (Req #25006468 ) based on the qualifications of the successful candidate. Additional Information Classification Title: Medical Assistant II Appointment Type: Merit Schedule: Full-time Work Modality Options: On Campus Compensation Pay Level: 9 Contact Information Organization: Healthcare Contact Name: Jiberle Mustefa Contact Email: Jiberle-Mustefa@uiowa.edu
CMA Full-time
NaphCare, Inc.

Certified Medical Assistant (CMA)

NaphCare, Inc. Des Moines, IA
Overview NaphCare is hiring a Certified Medical Assistant (CMA) to join our team of medical professionals in the Polk County Jail in Des Moines, IA . As a Correctional CMA , you will work alongside correctional officers and other medical professionals to provide care to the individuals in residence. Working within a controlled environment, where security is top priority and the days are never dull, you will have various duties to keep you engaged including assisting physicians and other healthcare professionals with examinations, taking patient histories, vital signs, supporting administrative tasks, etc. This is a unique position where you can make a difference to this diverse population of patients with complex medical needs. *New grads are encouraged to apply - we'll train you in the exciting field of correctional healthcare!* Responsibilities As a CMA , you will play a critical role in our continued mission to provide quality healthcare that protects the rights, dignity, and health of our unique patient population. Duties and responsibilities may include and not be limited to: Clinical Duties: Performing patient assessments, interviewing patients about current health problems, medication history Taking and documenting vital signs including blood pressure, temperature, weight, PPDs, EKGs and basic laboratory tests Staggered intermittent safety checks Administering medication (under the direction of a physician) Providing basic wound care, performing routine blood drawing procedures and routine clinical tasks Assisting with patient hygiene, ambulation and dressing changes Assisting providers during patient examinations and procedures Providing basic patient education and instructions Administrative Duties: Scheduling and coordinating patient appointments Maintaining inventory of medical and office supplies Answering phones, emails and other forms of communications Qualifications New grads are encouraged to apply! Requirements / Qualifications CMA Certification - Completion of an accredited medical assisting program High school diploma or equivalent (GED) Be able to obtain CPR certification, if required Office Lab Assistant License (for Nevada only) Able to maintain confidentiality of all proprietary and/or confidential information Display integrity, professionalism and be able to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements Must pass the facility’s criminal background check and drug screening Physical Capabilities: Must have the ability to stand for long periods, lift and move patients (up to 50 pounds), bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks like CPR, all while maintaining good balance and endurance throughout a shift. Why Join NaphCare? NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company. NaphCare Benefits for Full-Time Employees Include: Health, dental & vision insurance that starts day one! Prescriptions free of charge through our health plan, beginning day one! Lowest Cost Benefits! Employee Assistance Program (EAP) services 401K and Roth with company contribution that starts day one! Tuition Assistance Referral bonuses Term life insurance at no cost to the employee Generous paid time off & paid holidays Free continuing education and CMEs If you would like to speak with me to learn more about this position and NaphCare, please first apply directly to the position to initiate the application process , then send your resume to courtney.waters@naphcare.com and I’ll be in touch. Equal Opportunity Employer: disability/veteran Want a better idea of what it’s like to work in a jail? See what our LPNs do: NaphCare - Life as an LPN - YouTube 😃 Follow Us: Instagram | Facebook | LinkedIn | Advancing Correctional Healthcare | NaphCare
CMA Other
Concentra

Medical Assistant

Concentra Des Moines, IA
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.