CMA Jobs in New Tacoma, WA

CMA Full-time
Planned Parenthood Great Northwest, HI, AK, IN, KY

Medical Assistant - Certified (WA)_Health Center

Planned Parenthood Great Northwest, HI, AK, IN, KY Seattle, WA
Why Planned Parenthood? Working at Planned Parenthood Great Northwest, Hawai’i, Alaska, Indiana, Kentucky is more than a job. It provides the opportunity to contribute to our powerful mission and perform meaningful work. In healthcare services, this means a commitment to providing the absolute best in patient care and education. Our exceptional health center staff drives our mission forward by upholding our acclaimed customer service & confidentiality standards, and working to create a safe, judgement-free space for anyone seeking Planned Parenthood services. About our Medical Assistant position Under the supervision and direction of the Health Center Manager, provides support to patients and co-workers by performing with accuracy and timeliness, a variety of clinical and administrative tasks in different areas of the health center. What will you be doing! Providing non-judgmental, client-oriented care, and providing accurate information by answering questions and providing appropriate resources. Assisting with optimizing patient flow to keep appointments on schedule. Establishing and preparing documents for patient records and patient services. Key Responsibilities: Assisting patients by responding to reports and coordinating services from appropriate personnel or departments as needed. Utilizing comprehensive knowledge or birth control methods and reproductive health services to provide patient education. Providing Planned Parenthood Patient Education Sheets, (PES) and Informed Consent Forms, (ICF) Client and offers Planned Parenthood services or community resources for identified patient’s needs. Optimizing patient satisfaction and efficient use of provider time by providing patient education to each type of visit, ensuing that exam rooms are adequately stocked and prepared prior to visit. Completing patient intake, preparing exam rooms, rooming patients, assisting the clinician, performing lab tests, providing injections, ordering and maintaining supplies, and variety of task which require demonstrating a knowledge of universal precautions, sterile techniques and hazardous waste disposal. Minimum Qualifications: High school diploma or equivalent. National Medical Assistant Certification Preferred Qualifications: 1-2 years in a healthcare setting. Proficiency in Microsoft Office Suite and other software applications. Experience with electronics health records. Salary Range: $21.36 - $32.04 hourly Position Type: Full-time – This is a union role – United Food & Commercial Workers 3000 Benefits Eligibility: This position is eligible for PPGNHAIK benefits. As part of our total compensation, we provide a comprehensive benefits plan including medical, dental and vision plans, retirement, paid time off, short and long-term disability and life insurance. For additional information about our benefits program, please send an email to hre.contacts@ppgnhaik.org . Other Information: All new hires are strongly recommended to have the COVID-19 vaccination, including boosters. All new hires hired between September and April must present proof of receiving a current flu shot. What we expect from you. That you adhere to our code of conduct, policies, procedures, and protocols. That you always demonstrate a high degree of professionalism. That you take action to support our commitment to diversity, equity, and inclusion. That you always support and model our customer service standards. That you value continuous learning and seek ongoing training and development. Our commitment to diversity: At PPGNHAIK , we’ve outlined our priorities and goals as we continue to cultivate and promote a diverse, equitable, & inclusive culture that champions dignity, care, and respect, and where employees feel welcomed and motivated to do their best. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; recruit diverse qualified candidates of different backgrounds, lived experiences, and talents; provide internal developmental opportunities; and assess what more we can do to nurture a supportive and equitable work environment. Equal Employment Opportunity PPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race, color, ethnicity, national origin, gender, gender identity, gender expression, sexual orientation, religion, protected veteran status, marital status, age, disability, or any other status protected by applicable state and federal laws.
CMA Full-time
Planned Parenthood Great Northwest, HI, AK, IN, KY

Medical Assistant - Phlebotomy (WA)_Health Center

Planned Parenthood Great Northwest, HI, AK, IN, KY Puyallup, WA
Why Planned Parenthood? Working at Planned Parenthood Great Northwest, Hawai’i, Alaska, Indiana, Kentucky is more than a job. It provides the opportunity to contribute to our powerful mission and perform meaningful work. In healthcare services, this means a commitment to providing the absolute best in patient care and education. Our exceptional health center staff drives our mission forward by upholding our acclaimed customer service & confidentiality standards, and working to create a safe, judgement-free space for anyone seeking Planned Parenthood services. About our Medical Assistant Phlebotomy position The Medical Assistant – Phlebotomy provides support to patients and co-workers by performing a variety of clinical and administrative tasks in different areas of the health center. What you will be doing! Performing back-office responsibilities as required by the health center, room patients, stock rooms, phlebotomy, injections, labs, patient education, assists NP’s, RN’s, and MD’s. Providing non-judgmental, client-oriented care, and providing accurate information by answering questions and providing appropriate resources. Assisting with optimizing patient flow to keep appointments on schedule. Establishing and preparing documents for patient records and patient services. Providing patients and co-workers excellent customer services in all interaction and tasks. Key Responsibilities: Demonstrating a high degree of professionalism and ability to maintain client confidentiality. Value teamwork, flexibility, and adaptability, embrace change. Must be team oriented, adaptable to changes, able to learn and implement knowledge the Planned Parenthood way, excellent attendance, and timeliness. Must be okay with providing abortion care. Completing patient intake, preparing exam rooms, rooming patients, assisting the clinician, performing lab tests, providing injections, ordering and maintaining supplies, and variety of tasks which require demonstrating a knowledge of universal precautions, sterile techniques and hazardous waste disposal. Minimum Qualifications: High school diploma or equivalent. National Medical Assistant Phlebotomy Certification Preferred Qualifications: 1-2 years in a healthcare setting. Proficiency in Microsoft Office Suite and other software applications. Experience with electronics health records. Salary Range: $20.76 - $29.14 hourly Position Type: Full-time – Monday - Friday Shared site between Puyallup and Federal Way This is a union role – United Food & Commercial Workers 3000 Benefits Eligibility: This position is eligible for PPGNHAIK benefits. As part of our total compensation, we provide a comprehensive benefits plan including medical, dental and vision plans, retirement, paid time off, short and long-term disability and life insurance. For additional information about our benefits program, please send an email to hre.contacts@ppgnhaik.org . Other Information: All new hires are strongly recommended to have the COVID-19 vaccination, including boosters. All new hires hired between September and April must present proof of receiving a current flu shot. What we expect from you. That you adhere to our code of conduct, policies, procedures, and protocols. That you always demonstrate a high degree of professionalism. That you take action to support our commitment to diversity, equity, and inclusion. That you always support and model our customer service standards. That you value continuous learning and seek ongoing training and development. Our commitment to diversity: At PPGNHAIK , we’ve outlined our priorities and goals as we continue to cultivate and promote a diverse, equitable, & inclusive culture that champions dignity, care, and respect, and where employees feel welcomed and motivated to do their best. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; recruit diverse qualified candidates of different backgrounds, lived experiences, and talents; provide internal developmental opportunities; and assess what more we can do to nurture a supportive and equitable work environment. Equal Employment Opportunity PPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race, color, ethnicity, national origin, gender, gender identity, gender expression, sexual orientation, religion, protected veteran status, marital status, age, disability, or any other status protected by applicable state and federal laws.
CMA Full-time
Planned Parenthood Great Northwest, HI, AK, IN, KY

Medical Assistant - Phlebotomy (WA)_Health Center

Planned Parenthood Great Northwest, HI, AK, IN, KY Puyallup, WA
Why Planned Parenthood? Working at Planned Parenthood Great Northwest, Hawai’i, Alaska, Indiana, Kentucky is more than a job. It provides the opportunity to contribute to our powerful mission and perform meaningful work. In healthcare services, this means a commitment to providing the absolute best in patient care and education. Our exceptional health center staff drives our mission forward by upholding our acclaimed customer service & confidentiality standards, and working to create a safe, judgement-free space for anyone seeking Planned Parenthood services. About our Medical Assistant Phlebotomy position The Medical Assistant – Phlebotomy provides support to patients and co-workers by performing a variety of clinical and administrative tasks in different areas of the health center. What you will be doing! Performing back-office responsibilities as required by the health center, room patients, stock rooms, phlebotomy, injections, labs, patient education, assists NP’s, RN’s, and MD’s. Providing non-judgmental, client-oriented care, and providing accurate information by answering questions and providing appropriate resources. Assisting with optimizing patient flow to keep appointments on schedule. Establishing and preparing documents for patient records and patient services. Providing patients and co-workers excellent customer services in all interaction and tasks. Key Responsibilities: Demonstrating a high degree of professionalism and ability to maintain client confidentiality. Value teamwork, flexibility, and adaptability, embrace change. Must be team oriented, adaptable to changes, able to learn and implement knowledge the Planned Parenthood way, excellent attendance, and timeliness. Must be okay with providing abortion care. Completing patient intake, preparing exam rooms, rooming patients, assisting the clinician, performing lab tests, providing injections, ordering and maintaining supplies, and variety of tasks which require demonstrating a knowledge of universal precautions, sterile techniques and hazardous waste disposal. Minimum Qualifications: High school diploma or equivalent. National Medical Assistant Phlebotomy Certification Preferred Qualifications: 1-2 years in a healthcare setting. Proficiency in Microsoft Office Suite and other software applications. Experience with electronics health records. Salary Range: $20.76 - $29.14 hourly Position Type: Full-time This is a union role – United Food & Commercial Workers 3000 Benefits Eligibility: This position is eligible for PPGNHAIK benefits. As part of our total compensation, we provide a comprehensive benefits plan including medical, dental and vision plans, retirement, paid time off, short and long-term disability and life insurance. For additional information about our benefits program, please send an email to hre.contacts@ppgnhaik.org . Other Information: All new hires are strongly recommended to have the COVID-19 vaccination, including boosters. All new hires hired between September and April must present proof of receiving a current flu shot. What we expect from you. That you adhere to our code of conduct, policies, procedures, and protocols. That you always demonstrate a high degree of professionalism. That you take action to support our commitment to diversity, equity, and inclusion. That you always support and model our customer service standards. That you value continuous learning and seek ongoing training and development. Our commitment to diversity: At PPGNHAIK , we’ve outlined our priorities and goals as we continue to cultivate and promote a diverse, equitable, & inclusive culture that champions dignity, care, and respect, and where employees feel welcomed and motivated to do their best. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; recruit diverse qualified candidates of different backgrounds, lived experiences, and talents; provide internal developmental opportunities; and assess what more we can do to nurture a supportive and equitable work environment. Equal Employment Opportunity PPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race, color, ethnicity, national origin, gender, gender identity, gender expression, sexual orientation, religion, protected veteran status, marital status, age, disability, or any other status protected by applicable state and federal laws.
CMA Infusion Outpatient Per Diem
MultiCare Health System

Medical Assistant Ambulatory Infusion Per Diem

MultiCare Health System Tacoma, WA
$24 - $35 / hour
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: _0, Shift: _Per Diem, Schedule: _Variable Position Summary The Medical Assistant Ambulatory Infusion is an excellent opportunity for those seeking a dynamic and gratifying career in health care. The Medical Assistant position at MultiCare will allow you to engage with patients while working closely with your clinical team to provide excellent customer service and high quality comprehensive care. Responsibilities You will perform safe clinical skills within the scope of practice of the CMA, including clinical duties in the management of ambulatory patients You will be an integral part of the team working under the direction of a licensed health care practitioner You will utilize your knowledge towards the integration of available standards, resources, and data You will assist with front office duties as needed, applying your discretion, good judgment, and diplomacy towards the excellent office and patient care management Requirements Completion of an accredited program for Medical Assistants Washington State Medical Assistant-Certified (MA-C) Current BLS Certification One (1) year of experience in physician's office or other medical facility preferred Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes “America’s Best Employers by State” for several years running Technology: "Most Wired" health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.58 - $35.36 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here .
CMA Per Diem
Marathon Health

PRN Medical Assistant - Tacoma, WA

Marathon Health Tacoma, WA
Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. Highlights of working at Marathon Health: Competitive health benefits that start 1st of month after start date 15 days of PTO plus paid holidays No out-of-pocket cost for scrubs Pay Range: $22.00-27.00/hr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. About Us At Marathon Health we are building the most trusted, accessible and personalized healthcare experience alongside our patients and clients. With 20+ years’ experience from our shared organizations, we hold a unified goal of building deep, trusted and lasting relationships with our patients and clients. As Marathon Health, we are guided by our core principles of Patients First, Courage, Ingenuity, Community, and Fun. About the Role We are currently looking for an experienced Medical Assistant to join our team. The Medical Assistant is a key component of our care team and works closely with a primary care physician to deliver excellent patient care and provide an exceptional guest experience to our patients. Because of our unique model, our Medical Assistants oversee the full spectrum of the patient experience- acting both as a Medical Receptionist as well as assuming clinical responsibilities of a Medical Assistant. Essential Duties and Responsibilities The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. Escorts patients to room and ensures that exam rooms are thoroughly cleaned and stocked Reviews previous medical information and gathers any relevant updated health information from the patient to inform the provider Take vitals, perform blood draws, give injections, bandage wounds, assist with procedures. Work with the contracted labs for additional tests Prepares and administers approved medications and immunizations via oral, topical, inhaled, intramuscular, subcutaneous or intradermal at the direction of and upon written order from the Provider Partners with other members of the care team to develop individual patient plan of care including identifying and working to address gaps in care Front desk duties, including: patient scheduling, medical record requests and abstraction, documentation, coordinate specialist visits, referrals, and other care outside of the clinic, check-in, check-out, etc. Records accurate and pertinent data in the medical record according to documentation guidelines Process test results and provide the patient with timely results via e-message, mail or phone as directed in written instructions by the Provider Participates in outreach to patients to drive engagement among eligible patient groups Maintains clinical and office supplies and equipment for treatments About You Minimum of 1 year of experience working as a Medical Assistant, preferably in Primary Care. May vary based on clinic needs Graduation from a formal Medical Assistant program or other related program National or state-specific MA certification or registration is strongly preferred. MA certification or registration is required for employment in States where certification/registration is required. CPR/BLS certification required at time of start date Phlebotomy experience is preferred We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page https://www.eversidehealth.com/careers/ . Everside Benefits Summary We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week. Health and Well-Being : Free Everside membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire. Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule Learn more at https://www.eversidehealth.com/careers/
CMA Other
Concentra

Medical Assistant

Concentra Seattle, WA
$21.27 - $27.65 / hour
Overview Position Type: Full Time Schedule Needed: Saturdays 8-12pm. M-F 8-5pm Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This position is eligible to earn a base compensation rate in the state range of $21.27 to $27.65 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Center Achievement Bonuses This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
CMA Other
Concentra

Medical Assistant

Concentra Kent, WA
$21.16 - $27.51 / hour
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This position is eligible to earn a base compensation rate in the state range of $21.16 to $27.51 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Center Achievement Bonuses This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer , including disability/veterans