CMA Jobs in Vermilion, OH

Cleveland Clinic

Medical Assistant - Family Medicine

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Medical Assistant - Family Medicine Location Lorain Facility Lorain Family Health Surgery Center Department Lorain Internal Medicine-Regional Operations Job Code C15016 Shift Variable Schedule 8:00am-5:00pm/8:00am-8:00pm Job Summary Job Details Join Cleveland Clinic’s Lorain Family Health & Surgery Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care, advanced outpatient surgery and a wide array of specialties providing patients with the world-class care Cleveland Clinic is known for. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career. The Family Medicine team is uniquely trained to care for patients as a whole person, regardless of age or sex. The cornerstone of Family Medicine is an ongoing, personal relationship between caregivers and patients to achieve the best possible health outcomes. Caregivers and patients work together to achieve the best possible health outcomes. This is a part-time role. A caregiver in this position works 8:00am to 8:00pm on 3 8-hr shifts per week and may include late night/weekend rotations. A caregiver who excels in this role will: Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care. Monitor and communicate changes in patient condition. Maintain equipment, medical supplies and examination areas. Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration. Minimum qualifications for the ideal future caregiver include: Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1). Completion of a clinical externship OR extensive clinical experience. Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period. Preferred qualifications for the ideal future caregiver include: Medical Assisting certification. Successful completion of a Cleveland Clinic externship. Bilingual in Spanish highly preferred Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster . Cleveland Clinic is pleased to be an equal employment opportunity employer.
Cleveland Clinic

Medical Assistant/Outpatient Clinical Care Assistant - Orthopedics

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Medical Assistant/Outpatient Clinical Care Assistant - Orthopedics Location Avon Facility The Richard Jacobs Health Center Department Orthopaedics-Ambulatory Operations Job Code C15016 Shift Days Schedule 8:00am-8:00pm Job Summary Job Details Equipped with the latest technologies, Cleveland Clinic's Richard E. Jacobs Health Center brings world-class care close to home for the residents in and around Avon, Ohio. In addition to advanced specialty and primary care, this facility also includes an outpatient surgery center, an infusion suite for chemotherapy, a full-scale imaging center, two pools for aquatic therapy and more. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. General and pediatric orthopedic care, sports medicine and spine care are offered at Richard E. Jacobs Health Center. Patients with orthopedic problems related to the hands and upper extremities, or feet, ankles and knees can access specialty care from our caregivers. A caregiver in this position will work between 7:30am and 8:00pm. A caregiver who excels in this role will: As an Outpatient Clinical Care Assistant: Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP). Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings. Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab. Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization. Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints. Review printed instructions with patients. Assist with wound care. Document in the electronic health record. Assist with setting up the clinic for daily operations, in-baskets, closure of care gaps, maintaining clean and orderly work areas, and closing the clinic. Stock supplies and linens. Clean, monitor expiration dates, restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures. Initiate CPR and other emergency measures. OR As a Medical Assistant: Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care. Monitor and communicate changes in patient condition. Administers specific medications under direction of provider. Maintain equipment, medical supplies, and examination areas. Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration. Minimum qualifications for the ideal future caregiver include: As an Outpatient Clinical Care Assistant: A high school diploma or GED One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting Understanding of human anatomy, basic patient care activities and math Additional formal training/education may substitute some or all of the required experience If not already obtained, Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross is required within the new hire period OR As a Medical Assistant: Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) Completion of a clinical externship OR extensive clinical experience Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster . Cleveland Clinic is pleased to be an equal employment opportunity employer.
Cleveland Clinic

Medical Assistant - Orthopedics

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Medical Assistant - Orthopedics Location Sheffield Lake Facility Sheffield Family Health Center Department Lorain Geriatrics-Regional Operations Job Code C15016 Shift Day/Evening Rotation Schedule 8:00am-5:00pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. General orthopaedic care, sports medicine and spine care are offered at Sheffield Family Health & Surgery Center. Patients with orthopaedic problems related to the hands and upper extremities, or feet, ankles and knees can access specialty care from our caregivers. A caregiver in this position covers between 8:00am and 5:00pm. A caregiver who excels in this role will: Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care. Monitor and communicate changes in patient condition. Maintain equipment, medical supplies and examination areas. Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration. Minimum qualifications for the ideal future caregiver include: Graduate from an approved Medical Assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) Completion of a clinical externship OR extensive clinical experience Basic Life Support (BLS) Certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period. Preferred qualifications for the ideal future caregiver include: Medical Assisting certification Successful completion of a Cleveland Clinic externship Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster . Cleveland Clinic is pleased to be an equal employment opportunity employer.
Cleveland Clinic

Medical Assistant/Outpatient Clinical Care Assistant - Internal Medicine, PRN

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Medical Assistant/Outpatient Clinical Care Assistant - Internal Medicine, PRN Location North Olmsted Facility North Olmsted Medical Office Building Department Ambulatory Operations Transition-Regional Operations Job Code C15016 Shift Variable Schedule 7:00am-8:00pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. The Internal Medicine team diagnoses, treats and cares for adults across the spectrum from health to complex illness. Rather than focusing on one part of the body, such as the heart or bones, this team knows all about the adult body systems. Whether a patient has sudden illness, a chronic condition or several health problems at once, this team is here to help. This is a PRN role. A caregiver in this position works between 7:00am and 8:00pm with variable evenings and weekends as needed. A caregiver who excels in this role will: As an Outpatient Clinical Care Assistant: Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP). Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings. Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab. Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization. Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints. Review printed instructions with patients. Assist with wound care. Document in the electronic health record. Assist with setting up the clinic for daily operations, in-baskets, closure of care gaps, maintaining clean and orderly work areas, and closing the clinic. Stock supplies and linens. Clean, monitor expiration dates, restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures. Initiate CPR and other emergency measures. OR As a Medical Assistant: Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care. Monitor and communicate changes in patient condition. Administers specific medications under direction of provider. Maintain equipment, medical supplies, and examination areas. Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration. Minimum qualifications for the ideal future caregiver include: As an Outpatient Clinical Care Assistant: A high school diploma or GED One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting Understanding of human anatomy, basic patient care activities and math Additional formal training/education may substitute some or all of the required experience If not already obtained, Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross is required within the new hire period OR As a Medical Assistant: Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) Completion of a clinical externship OR extensive clinical experience Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster . Cleveland Clinic is pleased to be an equal employment opportunity employer.
Cleveland Clinic

Medical Assistant

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Medical Assistant Location Westlake Facility Westlake Medical Office Building Department Westlake Orthopedics-Regional Operations Job Code C15016 Shift Variable Schedule 8:00am-4:30pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic’s orthopaedic surgeons and providers work with patients to develop a treatment plan that works best for their joint, bone or muscle condition. Our team is committed to assisting patients overcome their injuries and pain and return to their everyday lives. As a Medical Assistant on the Orthopaedics team, you will assist the department by gathering, monitoring, and updating patient information. You will also perform some administrative and clerical duties to help ensure organization and proper unit flow. You will be a vital part of assisting in the execution of the care plan through your ability to provide a safe and thorough visit for each patient. A caregiver in this position works Monday through Friday from 8:00am to 5:00pm. A caregiver who excels in this role will: Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care. Monitor and communicate changes in patient condition. Administer specific medications under the direction of the provider. Maintain equipment, medical supplies and examination areas. Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration. Minimum qualifications for the ideal future caregiver include: Graduate from an approved Medical Assisting Program Military training as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) will be considered Completion of a clinical externship OR extensive clinical experience Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross upon hire or within new hire period Preferred qualifications for the ideal future caregiver include: Medical Assisting certification Successful completion of a Cleveland Clinic externship Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster . Cleveland Clinic is pleased to be an equal employment opportunity employer.
Firelands Health

Sleep Lab, Medical Assistant

Position Highlights: Work/life: Alternates every 3rd weekend. You will find support to help you manage your personal life while building a career. Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more. Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie. About Firelands Health: Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region. Firelands Health is the area’s largest and most comprehensive resource for quality medical care. We are “big enough to care for you, and small enough to care about you”. We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve. Our Core ACE Values: Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference. What You Will Do: Responsible for assisting physicians with patient care and provides information to patients so they may fully utilize and benefit from clinic services. Responsible for performing a variety of clinical duties including but not limited to: monitoring patient flow, obtaining and documenting patient vitals, document current medications, chief complaint, performing technical laboratory functions including phlebotomy/EKG/stress testing, monitor/track/charge medical equipment, scheduling procedures and tests. Responsible for performing a variety of office duties including but not limited to: greeting patients, vendors, and other visitors and notifying appropriate staff of their arrival, operating switchboard or telephone console to route incoming calls and place outgoing calls, obtaining current and accurate insurance information each visit, verifying coverage through insurance company, obtaining pre-certifications or prior authorizations as needed, maintaining daily accurate records for timely billing of accounts, notifying patients of account status and payments due using collection techniques to assist in keeping accounts receivable current. What You Will Need: High school graduate. Medical Assistant certification required. Experience in a medical office, sleep lab or urgent care setting preferred. Must have the ability to perform as a Medical Scribe from time-to-time. Current CPR certification required. Proficient in the use of personal computers with strong typing skills. Skilled in the use of Microsoft Outlook, Excel, and Word is desired. Able to develop and maintain effective relationships with medical and administrative staff, patients, co-workers and the public. Ability to communicate effectively in writing and verbally with medical and administrative staff, patients, co-workers and insurance companies. Ability to remain calm and poised in urgent situations.