Overview The Nurse Manager is responsible for management of clinical services of the Minimally Invasive Gynecology Surgery (MIGS) Division, within the Department of Obstetrics and Gynecology (OBGYN). The Nurse Manager works closely with the MIGS Division Director, MIGS Practice Manager, and Department Administrator to develop, implement, and maintain clinical programs that enhance the quality of care and achieve a high level of patient and provider satisfaction. The Nurse Manager is primarily responsible for the day-to-day clinical operations and oversight of the MIGS Division in both Norfolk, Virginia Beach and Williamsburg. The Nurse Manager provides direction and manages professional employees and is accountable for the performance and results of a team within the framework of the OBGYN Department and EVMS Medical Group. Responsibilities Position will be actively involved in daily clinical support functions to ensure the delivery of quality healthcare. These functions will include hands on support and oversight within the MIGS clinical operations at the Norfolk, Virginia Beach and Williamsburg locations, to include nursing, provider, and patient support and coordination throughout the day. Responsible for the tracking, trending, and auditing of daily and monthly clinical performance related to operational metrics and quality measures, ensuring the team is working within their scope of practice and meeting all associated metrics.Provide direct supervision of assigned MIGS clinical staff. Responsible for talent identification, hiring, onboarding, and training for new team members. Responsible for coordination and distribution of clinical staff assignments and schedules. Demonstrate critical thinking skills needed for maintaining optimum clinical care and effective clinical workflow when faced with operational challenges such as provider and staffing shortages, emergency scheduling issues, electronic health record and telephone outages and other variables that frequently present within the clinical environment. Identify gaps in performance of staff and provide counseling, training or performance improvement plans as needed. Develop measurable metrics to ensure performance standards are being met. Develop and implement policies and procedures governing all aspects of clinical operations. Work in clinics as needed. Represent the MIGS clinical team during leadership meetings, trainings and development sessions. Qualifications MINIMUM QUALIFICATIONS: Bachelor’s degree. Three (3) years of supervisor experience is required. Licensed Virginia RN (or LPNwith equivalent education and/or experience) is required. PREFERRED QUALIFICATIONS: Experience in a Medical Office environment is preferred. Progressively more responsible positions in group practice management, in a large specialty group practice, strongly preferred. Experience in OBGYN is preferred. Location : Location US-VA-Norfolk
Overview The Department of OBGYN at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking an outstanding Medical Assistan t to join the team. This position is responsible for front and back office procedures. This position also assists Physicians and Advanced Practice Providers with medical examination of patients. Responsibilities Takes vital signs such as height, weight, temperature, and blood pressure and enters into EHR. May draw blood and give injections under the immediate supervision of a Physician or RN. Reviews intake forms with the MD/NP/PA when needed to determine what services best suit the patient. Manages specimens that are being picked up and drop off. Chaperones when appropriate and assists during certain minor surgeries and diagnostic procedures (such as Hysteroscopies). Maintains a clean and sterile environment in the examination rooms and triage area. Ensuring all rooms are stocked with medical supplies, as well as, clean and sterilized instruments. Dispose of contaminated supplies and medical instruments. Inventories and reorders supplies as needed. Prepare education packets. Check EMR tasks daily and document patient’s chart. Complete drug refills as directed. Change wound dressings. Assists with scheduling conflicts. Explain treatments and procedures to patients. Answers incoming telephone calls and refers calls as necessary. Also responsible for taking messages, paging doctors when appropriate, handling hospital consults, and answering inquiries. Greets patients in a courteous manner, marks off names as patients arrive, and notifies nurses/medical assistants/MDs of arrivals. Prepares charts for the next day; creates new patient charts, files and pulls charts and checks charts for referrals and authorization prior to visit. Also prepares charge tickets. Checks-in and checks-out patients, obtains and writes referrals, when appropriately trained and directed, and schedules outside appointments with specialists. Ensures that appropriate data is obtained (labs, medical records and clinic notes from referring Provider’s office) prior to the appointment. Performs other duties as assigned, according to the individual departmental needs; OB/GYN, MIGS, and Urogynecology. Qualifications Minimum Qualifications and Skills: Successful completion of a Medical Assistant program. Equivalent military training will be accepted. Must have certification (CMA or RMA) . Completion of BLS class and re-certify every 2 years. Customer service-oriented individual is required. Travel amongst multiple sites is required. Preferred Qualifications: Previous experience in a multi-physician practice preferred. OBGYN experience preferred. Location : Location US-VA-Norfolk
Overview This is a position for a Medical Assistant with the Department of Family Medicine. Under direct supervision this position will assist with clinical duties and provide direct patient care, including taking vitals, administering meds/treatments, assisting physicians, doing wound care, patient education, documentation, and coordinating care, labs, and follow-ups in a fast-paced office. Responsibilities Triage incoming patients by obtaining vital signs, following standing triage orders, reconcile medication list, reconcile allergies, make sure immunizations are up to date and prepare patient for the visit. Completes delegated tasks from the current and prior day i.e.: patient messages, prescription refills, lab results, referrals, home health agency requests, medication prior authorizations, patient forms, and physician follow-up. All tasks must be reviewed, addressed, and marked appropriately before the close of each business day. Assist physicians with examinations, minor surgeries, diagnostic procedures and treatments. Provide basic patient care and education as directed by provider and standing orders. Coordinates services with specialists i.e.: radiation oncology, pulmonology, endocrinology, nutritional counseling, or social services consultation. Documents all correspondence and interventions in the electronic health record. Maintains current inventory of medical and office supplies Cleans, sterilizes, and maintains used instrumentation per department protocol. Medical Assistants are required to fill in for other clinical staff during vacations and illness and perform other duties as assigned by providers, or supervisors at both sites. The successful candidate in this role shall respond to questions from patients, family members, faculty/residents, other health care providers in a timely and professional manner. Patient inquiries should be answered on the same day they are received, before leaving for the day. If patient is not home at the first attempt, a notation should be made in the medical record. All patient conversations must be documented in the electronic medical record. Participate in all staff meetings, education lectures and quality improvement activities. Follow EVMS Medical Group protocols related to infection control, environmental safety and patient confidentiality. Complete annual recertification for Blood Borne Pathogens, HIPAA Compliance Training, Respiratory FIT and IT Policy. Maintain current CPR certification and any updates relating to M.A. Certification. Qualifications Successful completion of a Medical assistant program (or equivalent military training) and certification (CMA, CCMA, or RMA) is required or ability to obtain certification within the first 90-days of employment. Must complete a Basic Life Support (BLS) class and re-certify every 2 years. Previous medical office experience with relevant functions in a doctor's office preferred. Must have some working knowledge of computers. Detail oriented, self-motivated, and possess excellent time management and interpersonal skills. Strong communication skills, ability to overcome obstacles through problem solving and show empathy and understanding for patients and colleagues. Location : Location US-VA-Portsmouth
