This position is responsible for providing administrative and clinical support to ensure efficient delivery of primary health care and creating a positive patient experience. This is a full time/benefits eligible position generally working 1st shift Monday-Friday. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Work closely with the clinical care team to deliver the best care for our patients. Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes. Collaborate with other care team members to address gaps in care (chart prep). Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources. Act as a patient advocate to ensure highest quality of care for our patients. Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests. Responsible for vaccine administration as directed. Interview patients regarding medical concerns and obtain medical history. Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR. Responsible for blood draws and specimen processing. Assist in performing routine medical procedures as requested. Prepare patients and treatment rooms for exams. Drape patients with covering and positions instruments and equipment. Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed. Communicate test results to patients as directed. Assist in patient education with related educational tools, periodicals, flyers, and handouts. Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.). Respond to patient phone calls, as appropriate. Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation. Attend meetings and participate in classroom activities as needed. All other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Licensures & Certifications Required: High School diploma or equivalent Required: Graduate of a Medical Assistant program Preferred: MA certification Knowledge, Skills & Abilities Self-disciplined, energetic, passionate, and innovative Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner Ability to maintain confidentiality at all times Ability to react calmly and effectively in emergency situations Ability to interpret, adapt, and apply guidelines and procedures Ability to communicate clearly and document efficiently in EHR Knowledge in vaccine administration, storage, handling and documentation Knowledge and understanding of medical terminology Knowledge of patient care and examination procedures Knowledge of using medical equipment and instruments to administer patient care Knowledge of common safety hazards and precautions to establish a safe work environment Skill in assisting in a variety of treatments and medications, as directed Skill in taking vital signs Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public Customer service skills; social perceptiveness and service oriented Excellent time management skills and ability to multi-task and prioritize work
This position is responsible for providing administrative and clinical support to ensure efficient delivery of primary health care and creating a positive patient experience. Full-Time/Benefits Eligible Monday - Thursday - 7:30-8:00am - 4:30pm, Friday - 7:30-8:00am - 4:00pm Columbus, OH ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: • Work closely with the clinical care team to deliver the best care for our patients. • Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes. • Collaborate with other care team members to address gaps in care (chart prep). Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources. • Act as a patient advocate to ensure highest quality of care for our patients. • Set-up EKG machines, administer injections (including testosterone), and perform routine specimen collection and tests. • Interview patients regarding medical concerns and obtain medical history. • Measure vital signs, such as pulse rate, temperature, blood pressure, weight, and height. Record vital signs and other health-related issues on patients’ charts. • Assist physician or RN in patient care assessment of health status in order to provide patient care. Assist in performing routine medical procedures as requested. • Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed. • Communicate test results to patients as directed (includes reading TB results) and record notes in Electronic Health Records (EHR). • Assist in patient education with related educational tools, periodicals, flyers, and handouts. • Assist with Department of Transportation, FMLA, and Medical Disability application forms. • Respond to patient phone calls, as appropriate. • Maintain a clean and well-organized work area. • Maintain patient confidentiality in alignment with HIPAA regulation. • Attend meetings and participate in classroom activities as needed. • All other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A. Education, Licensures & Certifications Required: High School diploma or equivalent Required: Current Ohio Licensed Practical Nurse (LPN) Licensure B. Knowledge, Skills & Abilities • Self-disciplined, energetic, passionate, and innovative • Must be detail-oriented and highly organized • Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner • Ability to maintain confidentiality at all times • Ability to maintain quality control standards • Ability to react calmly and effectively in emergency situations • Ability to interpret, adapt, and apply guidelines and procedures • Ability to communicate clearly and document efficiently in EHR • Knowledge in vaccine administration, storage, handling and documentation • Knowledge and understanding of medical terminology • Knowledge of patient care and examination procedures • Knowledge of examination, diagnostic, and treatment room procedures • Knowledge of using medical equipment and instruments to administer patient care • Knowledge of common safety hazards and precautions to establish a safe work environment • Skill in assisting in a variety of treatments and medications, as directed • Skill in taking vital signs • Skill in developing and maintaining department quality assurance • Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public • Customer service skills; social perceptiveness and service oriented • Excellent time management skills and ability to multi-task and prioritize work
The Medical Assistant provides both administrative and clinical support to ensure efficient primary care delivery while fostering a smooth, compassionate, and patient-focused experience. Full Time/Benefits Eligible Monday - Thursday 7:30am - 4:30pm, Friday - 7:30am - 4:00pm Columbus, OH ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Work closely with the clinical care team to deliver the best care for our patients. Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes. Collaborate with other care team members to address gaps in care (chart prep). Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources. Act as a patient advocate to ensure highest quality of care for our patients. Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests. Responsible for vaccine administration as directed. Interview patients regarding medical concerns and obtain medical history. Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR. Responsible for blood draws and specimen processing. Assist in performing routine medical procedures as requested. Prepare patients and treatment rooms for exams. Drape patients with covering and positions instruments and equipment. Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed. Communicate test results to patients as directed. Assist in patient education with related educational tools, periodicals, flyers, and handouts. Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.). Respond to patient phone calls, as appropriate. Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation. Attend meetings and participate in classroom activities as needed. All other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Licensures & Certifications Required: High School diploma or equivalent Preferred: Practical Nurse Licensed in the State of Ohio Preferred: Graduate of a Medical Assistant program Preferred: MA certification Preferred: State Tested Nursing Assistant (STNA), Emergency Medical Technician (EMT), Phlebotomist or equivalent clinical background/training. Knowledge, Skills & Abilities Self-disciplined, energetic, passionate, and innovative Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner Ability to maintain confidentiality at all times Ability to react calmly and effectively in emergency situations Ability to interpret, adapt, and apply guidelines and procedures Ability to communicate clearly and document efficiently in EHR Knowledge in vaccine administration, storage, handling and documentation Knowledge and understanding of medical terminology Knowledge of patient care and examination procedures Knowledge of using medical equipment and instruments to administer patient care Knowledge of common safety hazards and precautions to establish a safe work environment Skill in assisting in a variety of treatments and medications, as directed Skill in taking vital signs Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public Customer service skills; social perceptiveness and service oriented Excellent time management skills and ability to multi-task and prioritize work
The Inpatient Support Center (ISC) RN provides clinical support and maintains a global view for hospitalized COPC patients. Part-Time/Benefits Eligible Two shifts per week working 7:00am-6:00PM, one weekend per month, one holiday per year Westerville, OH Responsibilities: Act as a change agent for innovative approaches to healthcare; consistent with active participation in COPC initiatives to advocate for patient-centricity in everything that we do. Display consistent professional conduct and interpersonal skills. Provide clinical support, facilitate movement, and maintain a global view for hospitalized COPC patients. Demonstrate high clinical expertise for acute care and competence in utilizing the nursing process. Display the ability to thoroughly triage complex patient issues, utilize high-level assessment skills, and provide support to the hospital care teams and Hospitalist providers. Differentiate and prioritize routine and urgent needs, recognize the gravity of a particular health care problem, and consult with a medical provider as needed. Maintain knowledge of current processes, operations, and COPC outpatient resources. Provide prompt and effective communication with the hospital ED and consulting providers, hospital transfer centers, PCP Offices, and outside partners when facilitating patient admissions, tracking and clinical needs. Enable continuity of care and efficiency by maintaining the Hospitalist’s patient lists and serve as a well-informed resource. Provide a complete and comprehensive report to incoming RN and providers. Work effectively with physician supervision. Other duties as assigned. Requirements: Current Ohio Registered Nurse (RN) License, BSN preferred Minimum 3 years acute care nursing in a hospital setting Experience with EPIC electronic health record system Self-disciplined, energetic, passionate, and innovative Must be detail-oriented and highly organized Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner Ability to maintain confidentiality at all times Ability to react calmly and effectively in emergency situations Ability to interpret, adapt, and apply guidelines and procedures Ability to communicate clearly and document efficiently in EHR Knowledge and understanding of medical terminology Skill in assisting in a variety of treatments and medications, as directed Skill in developing and maintaining department quality assurance Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public Customer service skills; social perceptiveness and service oriented Excellent time management skills and ability to multi-task and prioritize work Knowledgeable in all areas of acute adult care Knowledgeable of hospital departments Competent in recognizing the gravity of a particular health problem, able to prioritize those needs and act upon urgent medical problems while providing safe, effective and appropriate care. Ability to multi-task Ability to work independently and within a team environment Strong analytical, organizational, and time management skills
