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Assistant Nurse Manager- Crisis Stabilization Unit (CSU)

University of Iowa Healthcare Iowa City, IA

The Assistant Nurse Manager for the Crisis Stabilization Unit (CSU) leads and manages direct care nursing functions of the CSU team to assure that health services, medical care, medical/health professions education, and evidence-based practice research programs are delivered effectively and efficiently. Positions in this job family will have direct patient care responsibilities. Efforts will focus on planning, organizing, directing, evaluating, and improving health care operations, clinical and education programs of clinical departments. Key Areas Of Responsibilities Human Resources Management: Hiring: Hires or assist in hiring nursing unit staff through effective and timely recommendations. Staff Development: Develop and manage the talents, strengths, and behaviors of assigned staff as directed by the Nurse Manager. Assists in matters of promotion, transfers, and disciplinary action, as directed by the Nurse Manager. Coaches staff to participate in team decision-making and actively seeks participation from assigned staff on decision-making and customer service improvement activities. Provides staff incentives/rewards for contribution towards achievement of service excellence. Performance Management: Completes staff evaluations for assigned staff, on time with written, solid justification. Assure staff members are compliant with competencies, policies, procedures, and regulations. Leave Management: Reviews attendance data, recognizes trends and takes appropriate follow-up with staff. Knowledgeable of University of Iowa policies and Federal laws regarding leave and accommodation processes. Employee and Labor Relations: Understand and apply appropriately the provisions in the union contracts. Creates an atmosphere which provides for effective recruitment and retention of qualified staff. Other: Encourages staff/employees to meet or exceed customers needs and expectations. Financial Management Actively help manage operating expenses for the unit or clinic. Review with nurse leaders financial reports and provide insights to budget variances. Recommend budget ideas, resources and cost containment strategies. Actively help manage operating expenses for the unit by monitoring the units operating budget. Review financial reports and provide insights to budget variances to nurse leaders. Recommend budget ideas, resources, and cost containment strategies through participation in the development of the unit operating budget, reviewing the staffing plan, developing a plan for minor equipment and furniture replacement, reviewing service contracts, planning for new supply costs, etc. Assists the Nurse Manager in developing a staffing plan and is open to creativity in staff scheduling/flexibility. Participate in division-wide budget preparation including calculation of projected costs and expenses. Monitor departmental account expenditures, identify irregularities and recommend corrective action, including P-card purchases, and accounts payable. Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction: Collaborate with nurse leaders to identify Quality Management and patient satisfaction opportunities for improvement. Implement and maintain standards and quality plans. Engage staff in meeting plan goals. Collaborate with nurse leaders to identify Quality Management and patient satisfaction opportunities for improvement. Incorporates the principles of Service Excellence to ensure positive patient/customer relations. Implement and maintain standards and quality plans. Identifies inefficiencies in current practice/progresses, demonstrates tolerance for change and develops a means to enhance the process. Consistently makes sound judgments after gathering factual, objective information. Creates and maintains a workplace of choice/ which motivates employees to work at optimal efficiency; encourages staff to regularly establish goals and objectives toward career development. Engage staff in meeting plan goals. Patient Care/Services Delivery Supervise care delivery and assist in coordinating patient care teams on the unit. Serve as a resource for patient care problems. May provide some patient care. Assist the Nurse Manager in developing flexible staffing and reallocating priorities to ensure optimal patient care. Serve as a resource for patient care concerns. May provide some patient care. Planning And Goal Management Collaborate with nursing leaders to develop and implement unit/clinic or division strategic plans. Collaborate with nursing leaders to develop and implement unit or division strategic plans. Uses customer feedback in planning and providing service. Communication/ Collaboration Communicate with physicians, staff and other health care providers on a regular basis to promote effective and efficient operations within the unit/clinic. Communicate with patients, families, and staff to address and resolve issues. Communicate with physicians, staff, and other health care providers on a regular basis to promote effective and efficient operations within the unit. Communicate with patients, families, and staff to address and resolve issues. Utilizes human resource data and budgetary information to formulate recommendations to Nurse Manager and/or directors. Education Programs Provide evaluative feedback to staff members and health care students.. Work with clinical instructors/educators to facilitate clinical education experiences. Provide evaluative feedback for all staff members and health care students. Coaches the staff in implementation of standards of care, professional development, promotes staff specialty & clinical certifications, adherence to the standards of regulatory bodies (i.e., The Joint Commission, OSHA, and other regulatory bodies as appropriate) Educates and mentors staff in the management of complex patient care issues. Work with clinical instructors/educators to facilitate clinical education experiences. Invests in own continuous learning and skill enhancement. Research Administration Support unit evidence-based practice research initiatives. Support unit evidence-based practice research initiatives by facilitating the incorporation of quality management and evidence-based practices in nursing care. Supports changes in nursing care using evidence-based practice. Percent of Time : 100% Schedule: Monday- Friday, day hours with evenings and weekend hours as necessary. Staff Type: Professional and Scientific Pay Plan: https://hr.uiowa.edu/pay/plans Education Requirements Baccalaureate in Nursing is required. Experience Requirements 1+ years of nursing experience with demonstrated skills in leadership. Excellent written and verbal communication skills. Proficiency with computer software applications (such as Microsoft programs). Demonstrates time management, organization of workload, delegation, attention to detail, and thoroughness. Collaborates and develops effective interpersonal relationships with nursing staff, medical staff, interdisciplinary teams, and other hospital departments and staff. Demonstrates effective teaching skills for staff and patient education. Demonstrated skill in leadership/management and experience in clinical practice required. Strong clinical assessment/skills. Demonstrates excellent interpersonal skills. Demonstrates excellent problem-solving skills. Certification in a role or specialty through a nationally recognized professional nursing certification body. If not currently certified, must seek certification in a role or specialty as soon as eligible to sit for the exam with in two years of start date. Certification/Licensure Requirements Current license to practice nursing in Iowa. Certification in a role or specialty through a nationally recognized professional nursing certification body. If not currently certified must seek certification in a role or specialty as soon as eligible to sit for the exam. Desired Qualifications Master’s Degree (MSN, MBA or MHA) preferred. 3+ years of nursing experience in behavioral health. Experience with a large academic medical center. Experience in a union environment. Member/ involvement with professional organizations. Application Process: In order to be considered applicants must upload a resume and cover letter clearly addressing how the required and desired qualifications of this position have been met. Up to 5 professional references will be requested at a later step in the recruitment process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. For questions, please contact Katie-McVay@uiowa.edu. Additional Information Classification Title: Assistant Nurse Manager Appointment Type: Professional and Scientific Schedule: Full-time Work Modality Options: On Campus Compensation Pay Level: 5A Contact Information Organization: Healthcare Contact Name: Katie McVay Contact Email: katie-mcvay@uiowa.edu