Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families. Why Join Us Magnet®-recognized hospital known for nursing excellence and quality care Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment Career growth and leadership development opportunities across Beth Israel Lahey Health Free onsite parking Strong sense of community and teamwork where your contributions are recognized State-of-the-art facilities and advanced technology to support exceptional care Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland Registered Nurses in our Intensive Care Unit are leaders and partners in patient care at Exeter Hospital. The units strive for a nurse-to-patient ratio of 2:1 or 1:1, which allows the nurse to truly make an impact on the patient and family. Multidisciplinary rounds are one way to support a strong physician/nurse collaboration as the nurse is involved in the decisions that affect the patient and their input is valued. Our computerized documentation system allows nurses to document at the bedside. The nursing leadership team partners with our education staff to provide opportunities for career enhancement and professional development. We recognize that our nurses and clinical staff play a vital role in the success of our organization. Requirements 1 year critical care or telemetry experience preferred RN License- N.H. state or any other compact state BCLS certified or within 30 days of hire ACLS certified or within 6 months of hire Learn more about Nursing at Exeter here: Nursing at Exeter
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Medical Assistant provides high quality, direct patient care in a team-based model to our BILH Primary Care-Mt. Auburn patients and supports smooth and efficient administrative and clinical practice operations. The Medical Assistant has the ability to work with people from different backgrounds and respects the beliefs of all patients and team members. Reports to the Practice Manager. Job Description: Essential Responsibilities including but not limited to: 1. Through relationship development and care team coordination, contributes to the BILH Primary Care-Mt. Auburn patient, practice, and organizational goals. Develops long term empathetic relationships with patients, families and colleagues to contribute to patient care. 2. Assists patient over the course of their visit: facilitates timely flow and informs patient and provider of any delay in a timely manner, engages with patient on visit reason, updates medication and allergy lists, reviews screening questions (i.e. PHQ-9), acts as liaison between patient and practice staff to ensure optimal flow and service delivery. 3. Communicates clearly with patient and team: provides hand-off to provider entering the exam room (e.g., reason for the visit, abnormal vitals, patient stories). 4. Performs medical assisting duties under proper supervision, which may include, but are not limited to: obtaining accurate vital signs, height, and weight measurements, performing EKGs, point of care testing, phlebotomy, administering immunizations (certified MAs only), and assisting during routine procedures. 5. Essential to Population Health efforts by leading conversations to meet quality and population health goals through outreach and health coaching. Monitors practice activity, both electronically and in person. Identifies, addresses, and conducts outreach to patients with health maintenance or chronic disease management needs. Assists with related data gathering and basic health coaching. 6. Monitors, orders, and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked, and within expiration dates. Adheres to control standards. Maintains an unobstructed area for patient access. 7. Works within the electronic health record system (EHR) to queue prescription renewals and add new medications for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services, or appointments in the EHR. Accurately documents tasks performed during the visit as they are completed to ensure proper billing. 8. Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals and pre-certifications. 9. Identifies OSHA compliance issues. Ensures patient safety practices to prevent/eliminate risk of patient harm. Promptly reports adverse patient events and near misses. Ensures that Patient Health Information(PHI) is only used for purposes of patient TPO (treatment, payment, and operations). (essential) Required Qualifications: 1. High School diploma or GED required. Bachelor's degree in Health Science preferred. 2. License Medical Assistant Certificate preferred., or Registration Certified Nursing Assistant preferred., or Certificate 1 EMT Basic License preferred., or Certificate 2 Phlebotomy Certificate preferred. 3. 0-1 years related work experience required. 4. Demonstrated Medical Assistant (MA) competencies within one year of hire. 5. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications: 1. Certified Medical Assistant Competencies: 1. Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. 2. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. 3. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. 4. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. 5. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. 7. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. 8. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 - over. Social/Environmental Requirements: 1. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work. 2. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. 3. Potential exposure to adverse environmental conditions o Daily: Protective equipment required(Respirator,earplugs,mask,gloves,eyewear etc), Potential exposure to infectious diseases and/or airborne pathogens, Potential exposure to infectious diseases and/or bloodborne pathogens. 4. Health Care Status: HCW1: Regular, day-to-day contact; both face-to-face and hands-on (having close contact within three feet for at least five minutes). Examples: physicians, clinical nurses, phlebotomist, medical assistants, PFT tech, and x-ray tech.- Health Care Worker Status may vary by department Sensory Requirements: Close work (paperwork, visual examination), Color vision/perception, Visual clarity
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reporting Directly to the Hospital at Home Director of Nursing, The Hospital at Home Staff RN is responsible for providing high-quality patient care to various patient populations within the framework of the BILH Hospital at Home program. The program provides inpatient-level care for patients in the comfort of their home. The Hospital at Home Staff RN is a Field Based Nurse with some virtual nursing in a centralized command center located in Charlestown. This is a fully on site position. Field assignments can be within a 25 mile radius of any BILH hospital. Job Description: Essential Duties & Responsibilities including but not limited to: • Utilizing monitoring, assessment, planning, intervention and critical thinking skills to care for acute care patient populations in the home • Navigating patients and families across the continuum of care • Monitoring and responding to biometric data per Hospital at Home Command Center protocols • Conducting audio/visual patient care visits as directed by the care team and/or protocol • Ensuring all interventions in the patient’s care plan are implemented efficiently with a patient centered approach • Leveraging the resources and expertise of supplier partners to implement collaborative workflows, standards, policies, protocols, guidelines and documentation systems to support safe, reliable, high-quality, evidence-based care with clinical protocols as the foundation • Adhering to the clinical protocols and be willing to obtain the necessary training to provide care within the context of the providing evidence-based care • Promoting professional practice and a culture of safety; willingness to engage in process improvement efforts Clinical Roles and Responsibilities: • Providing protocol driven assessment, care coordination and interventions as appropriate informed by Hospital at Home protocols for diverse patient populations with a focus on oncology, medicine and post- operative care • Exhibiting sound clinical decision making and critical thinking skills • Maintain and practice in accordance with nursing guidelines per state and hospital regulations • Facilitating admissions to l Hospital at Home utilizing Hospital at Home guidelines • Serving as a role model for professional nursing practice • Utilizing nursing knowledge to identify, prevent and/or solve complex acute and/or recurring patient care problems • Sharing expertise with the multidisciplinary team and serve as a resource to staff in area(s) of expertise • Supporting research efforts to advance knowledge and promote evidence-based practice • Preforming other duties and responsibilities as assigned by the Senior Director of Nursing Quality and Safety Responsibilities: • Ensure compliance with reporting requirements for Sentinel Events and Serious Incidents • Participate in quality and safety investigations and root cause analyses • Take appropriate action to ensure patient safety as a result of any investigation; and • Serve as a resource in quality improvement processes and technique Organizational Requirements: 1. Maintains strict adherence to the Lahey Hospital and Medical Center Confidentiality Policy. 2. Incorporates Lahey Hospital and Medical Center Guiding Principles, Mission Statement and Goals into daily activities. 3. Complies with all Lahey Hospital and Medical Center Policies. Complies with behavioral expectations of the department and Lahey. 4. Maintains courteous and effective interactions with colleagues and patients. 5. Demonstrates an understanding of the job description, performance expectations, and competency assessment. 6. Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. 7. Participates in departmental and/or interdepartmental quality improvement activities. 8. Participates in and successfully completes Mandatory Education. 9. Performs all other duties as needed or directed to meet the needs of the department. Minimum Qualifications: Education: • Nursing Diploma or ASN, BSN preferred Licensure, Certification, Registration: • A current Massachusetts RN license • BLS certification Skills, Knowledge & Abilities: • Clinical knowledge • Able to promote patient safety and a positive patient experience • Flexible and comfortable with a changing and dynamic work environment and schedule across all shifts and days • Team player who also works well independently • Participates in ongoing learning and continuing education to care for a variety of patient populations • Collaborate, advocate and mentor others with a professional, non-condescending manner • Model collaborative, respectful team relationships with colleagues and customers; lead by example • Strong interpersonal, inter-professional communication and collaboration capabilities • Ability to analyze, interpret and problem solve quickly with well-articulated action planning • Strong verbal/written communication and conflict resolution skills • Strong empathy to deliver compassionate, patient centered care • Demonstrates critical thinking, service excellence and good interpersonal communication skills • Ability to read/comprehend written instructions • Ability to follow verbal instructions • Strong computer skills Experience: • Three (3) years RN experience Key Relationships: Position Purpose/Activities 1. 2. 3. 4. Scope/Impact Statement: Work Schedule: Indicate either Yes or No as appropriate. Hours of work may be subject to change based upon the needs of the business/department. On Call: No Shift Rotation: Yes Weekends: Yes Essential Requirements & Attributes: Task or Function Performed Frequency Describe Sitting Frequently Standing Occasionally Walking Occasionally Stooping (bending at waist) Occasionally Twisting Occasionally Crouching (bending at knees) Occasionally Climbing Rarely Pushing/Pulling Occasionally Kneeling Occasionally Reaching Occasionally Bending Occasionally Lifting Occasionally Lifting & positioning patients – weight varies significantly Rarely Driving Rarely Fine finger movement Occasionally Using keyboard Frequently Telephone use Frequently Object Handling Frequently Viewing PC monitor Frequently Working Conditions: Exposure Frequency Identify Protective Equipment Required or Recommended Bodily Fluids Rarely Infectious disease hazards Rarely Hazardous Materials Rarely Auditory hazards Rarely Dust, Fumes, Gas, or Radiation Rarely Mechanical hazards Rarely Temperature extremes Rarely Weather extreme Rarely Other (explain): Sensory Requirements: In the column to the right, indicate with an X all requirements that apply to the job. Visual Acuity Auditory ▪ Close Paper work X ▪ Conversation X ▪ Computer use X ▪ Monitoring Equipment X ▪ Color vision/perception X ▪ Telephone X ▪ Visual monotony X ▪ Background Noise X Sensory Discrimination Communication ▪ Hot/Cold X ▪ Written Communication X ▪ Sharp/Dull X ▪ Oral Communication X Motor Coordination Other (describe) ▪ Equipment Moving X Patient Care/Patient Contact Designation (check only one of the items listed below) X_ Position has a direct impact upon health outcomes of the patient. _ Position facilitates the process that may affect patient access to services. _ No patient care/contact, and does not facilitate the patient care process or directly affect health outcomes. This Job Description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, requirements, duties and skills required of personnel so classified. Additional duties and responsibilities that are specific to the Department or Unit are identified and maintained by the Manager as an Addendum to the Job Description. Pay Range: $37.00 - $95.74 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled
Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families. Why Join Us Magnet®-recognized hospital known for nursing excellence and quality care Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment Career growth and leadership development opportunities across Beth Israel Lahey Health Free onsite parking Strong sense of community and teamwork where your contributions are recognized State-of-the-art facilities and advanced technology to support exceptional care Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland Summary Provides professional nursing care within assigned unit (Med Surg/PCU/ICU/3West-Ortho. Coordinates care planning with other disciplines. Requirements BSN Preferred or equivalent experience 1 year clinical experience Registered Nurse - NH state BCLS certified or within 30 days of hire Learn more about Nursing at Exeter here: Nursing at Exeter
$3000.00 Sign-on Bonus! Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families. Why Join Us Magnet®-recognized hospital known for nursing excellence and quality care Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment Career growth and leadership development opportunities across Beth Israel Lahey Health Free onsite parking Strong sense of community and teamwork where your contributions are recognized State-of-the-art facilities and advanced technology to support exceptional care Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland Registered Nurses in our Intensive Care Unit are leaders and partners in patient care at Exeter Hospital. The units strive for a nurse-to-patient ratio of 2:1 or 1:1, which allows the nurse to truly make an impact on the patient and family. Multidisciplinary rounds are one way to support a strong physician/nurse collaboration as the nurse is involved in the decisions that affect the patient and their input is valued. Our computerized documentation system allows nurses to document at the bedside. The nursing leadership team partners with our education staff to provide opportunities for career enhancement and professional development. We recognize that our nurses and clinical staff play a vital role in the success of our organization. Requirements 1 year critical care or telemetry experience preferred RN License- N.H. state or any other compact state BCLS certified or within 30 days of hire ACLS certified or within 6 months of hire Learn more about Nursing at Exeter here: Nursing at Exeter
