When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. **MTuThF- 7:30-5 PM, Weds-8-12PM** Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: The Medical Asst. II serves as a role model, providing support, training and sharing knowledge with other Medical Assistants, MA student externs and Practice Assistants in the practice. Makes recommendations on how resources can be used differently and more effectively. Identifies and resolves OSHA compliance issues, audits and maintains point of care testing and tracks test results. Participates in practice improvement initiatives. The MAII may participate in small projects under the direction of the Manager or Designee. Greets patients and serves as a communication resource. Asks appropriate questions and solves problems. Takes complete and accurate information from patients in person and by phone, prioritizing and communicating the information to providers appropriately. Responds quickly and courteously to phone calls and requests. Seeks assistance from supervisor and others appropriately. Greets patients and escorts to exam rooms. Ensures availability of x-rays, lab slips, medical records and other pertinent info. Obtains vitals, weight, blood pressure, pulse and temperature, performs EKGs, injections and/or phlebotomy, and assists providers. Performs departmental screening, lab tests and specimen collection. Implements quality control standards. Assists with procuring medical records. Ensures patient records and relevant documents filed in the record have appropriate patient identification. Adds new medications to patient record in EMR system. Assemble records according to BIDHC/APG policy and handle requests for patient information according to established guidelines. Required Qualifications: High School diploma or GED required. Certificate 1 Medical Assistant Certificate required. 1-3 years related work experience required. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications: 1-3 years of experience as a Medical Assistant in a primary care setting. Competencies: Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. Pay Range: $22.05 - $29.68 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Endoscopy | Beth Israel Deaconess Hospital–Milton Schedule Day shifts available Three 9-hour shifts: 7:00-16:30 On-call Requirements: 15:00-7:00 on weekdays and 7-7 on weekends, rotating Where You’ll Work The Endoscopy Department at Milton Hospital is a specialized, fast‑paced clinical environment that plays a vital role in patient care. The unit is organized into three connected areas—Pre‑Op, Procedure, and Recovery—and most patients move through all three during their visit. This is a collaborative setting where teamwork, communication, and mutual support are essential to delivering safe, high‑quality care. What You’ll Do As an Endoscopy Nurse, you’ll provide hands‑on care throughout the patient journey, working closely with physicians, CRNAs, and endoscopy technicians. This role is active and engaging, with responsibilities that include: Delivering patient care across pre‑procedure, procedural, and recovery phases Safely assisting and transporting patients, including those under sedation Collaborating with a multidisciplinary care team to ensure smooth workflows Leading and supporting an Endoscopy Technician, including delegating tasks as needed Communicating clearly, accepting feedback, and contributing positively to team goals Why You’ll Love Working Here Competitive pay with shift differentials Free parking and a location just 20 minutes from Boston Predictable day‑shift hours This is a busy department with consistent activity, ideal for nurses who enjoy staying engaged and making a meaningful impact throughout their shift. Job Description: Beth Israel Deaconess Milton is committed to improving the health of our community by providing exceptional, personalized health care with dignity, compassion and respect. Beth Israel Deaconess Milton is seeking dynamic and a talented Registered Nurse to work in our Endoscopy Department. The Registered Nurse reports to the Nurse Manager and is responsible for the total nursing care of patients within assigned unit. Required Qualifications : Minimum of two years’ medical/surgical experience, outpatient and GI nursing preferred Current MA RN license BLS and ACLS required with American Heart Association Current IV skills preferred Previous Endoscopy or critical care experience required Pay Range: $36.00 - $90.14 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Department Specific Job Responsibilities: Our CVI operating rooms boast 3 state-of-the-art Endovascular Hybrid Suites and along with 4 newly built Cardiac and Robotic Thoracic operating rooms in the Klarman Building. We care for patients undergoing highly complex cardiac, vascular/endovascular and thoracic surgery procedures. In addition to our standard procedures, we have an established Heart Transplant Program as well as a large Structural Heart Program with Cardiology. Our focus on providing outstanding patient care has helped establish BIDMC as a leader in health care quality, safety, reform and transparency. Our nurses are highly regarded for the superb care and compassion they provide every patient who walks in to our hospital. Staff work 8- and 10-hour shifts and cover in house 6:45 AM – 7:30PM. Staff also cover 4, 12, 24-hour CVI call on the off shifts, weekends and holidays. Job Description: Job Summary: Utilizes the nursing process as the frame of reference for practice as a professional registered nurse and provides direct nursing care to patients and families Essential Responsibilities: Provides direct care to patients and makes necessary nursing judgments. Responsible for systematically assessing the health care needs of individuals or groups and for the formulation of a care plan, its implementation and evaluation. Demonstrates the ability for decision making by integrating theoretical knowledge with practical experience in caring for patients Coordinates the care of patients and directs assistive personnel in order to provide safe, effective, efficient, equitable and timely, patient-centered care. Demonstrates awareness of environmental forces on health care of patients and their families. Demonstrates the ability to identify resources necessary to implement the plan of care. Works in a collegial and collaborative relationship with other health professionals to determine healthcare needs of patients and families. Develops relationships with patients and families that maintain and communicate trust and respect. Communicates effectively in the exchange of information. Demonstrate the ability to act as a patient advocate. Maintains annual mandatory education requirements, which include emergency skills and unit based competencies. Identifies needs for continued growth and development in conjunction with the unit based educator or clinical nurse specialist. Participates in activities that contribute to professional development of self May participate in quality improvement activities. Demonstrates a commitment to patients, staff, and to Beth Israel Deaconess Medical Center. The individual nursing practice reflects the goals of the Medical Center. Demonstrates responsibility and accountability for own nursing practice and patient safety Required Qualifications: Graduate from an accredited Nursing Program required. Baccalaureate degree in Nursing strongly preferred. License Registered Nurse required. 1-3 years related work experience required. American Heart Association - Basic Life Support Certificate Must have at least one year OR Nursing experience. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Preferred Qualifications: Experience in a teaching hospital and specialty area expertise Competencies: Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. Pay Range: $38.00 - $98.19 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The RN Case Manager working in the Triad Model of Care Transitions partners with the interdisciplinary care team to facilitate the progression of care for the hospitalized patient. Together with the medical provider, the RN Case Manager collaborates with all members of the care team, focusing on the delivery of efficient, high-quality care. This position ensures the appropriate utilization of clinical resources with a goal of a safe and timely discharge for the patient. This role navigates health system services to support effective transitions while advising the team on healthcare industry compliance. The RN Case Manager must be adept at driving throughput metrics, clinical effectiveness, and fiscal responsibility. Job Description: Essential Functions: The RN Case Manager collaborates with the health care team to develop the plan of care and patient flow. Tasks: Reviews all cases within 24 – 48 hours or the next business day of admission/bed placement and each day throughout the stay to facilitate care progression to establish an anticipated length of stay and transition planning needs. Collaborates with the medical team to formulate a treatment plan to include care transitions and promote patient flow. Completes an initial assessment of all admissions/observation patients to identify barriers that impact the length of stay and discharge planning. The assessment should also identify the needs of the patients, acknowledge current resources available, and anticipate future resources needed to facilitate successful transitions. Navigates the care delivery system while collaborating with the physician and other clinical departments by ensuring that tests, treatments, consults, and procedures are appropriately indicated and performed timely. Articulates the plan of care and communicates this plan to other care team members and patient/caregiver. Intervenes to maintain care progression when a deviation in the plan occurs. Influences positive outcomes by communicating the plan of care, expected discharge date, and transition needs to the patient/caregiver and team, thereby enhancing patient and staff satisfaction. Tasks: Creates and coordinates the overall transition plan of care based on initial assessment and concurrent collaboration with social workers, direct care providers, other hospital departments, external service organizations, agencies and healthcare facilities, community care and navigation services, and the patient and family/caregiver. Participates in daily multidisciplinary rounds incorporating evidence/best practice milestones in the plan and communicates that plan to the health care team. Apprises the interdisciplinary team of the estimated length of stay, care progression barriers, and anticipated disposition. Identifies what is needed from the team to facilitate the plan. Facilitates smooth care transitions by ensuring appropriate clinical follow-up is arranged and referrals to proper post-acute providers are initiated. Communicates the plan effectively with the patient and family/caregiver making certain that they have resources for success post-discharge. Understands organizational goals for the length of stay and unplanned readmissions. Tasks: Identifies appropriate clinical guidelines and directs the care plan to establish the anticipated length of stays and appropriate patient status. Proactively interfaces with the payer, where required, verifying coverage/benefits for anticipated discharge needs. Identifies patients that are at readmitted or at high risk for unplanned readmissions and initiates appropriate interventions. Identifies organizational resources within the community and engages those resources as necessary. Documents avoidable days (if not captured by another Care Transitions Team member), case management assessments, and care plans in a thorough and timely manner, per department policy. Ensures appropriate care provider documentation to support the patient’s anticipated discharge plan of care. Escalate deviations from the plan to the Physician Advisor as appropriate. Possesses effective verbal and written communication, relationship-building techniques, and negotiation skills. Tasks: Completes clear and concise documentation of the care plan and communicates this to the interdisciplinary team and the patient-caregiver. Identifies and communicates any problems or issues affecting patient flow, patient satisfaction, safety, length of stay management, or outcomes to the department director and/or appropriate key stakeholder. Functions as a resource for governmental and health care industry regulations and ensures compliance, communicates standards to the interdisciplinary team. Informs the patient and family/caregiver of the plan of care and the plan progression. Facilitates communication with the providers and encourages open dialogue. Maintains current knowledge of organizational policies, care transitions, and clinical trends, as well as regulatory requirements for clinical care, discharge planning, and authorization for post-acute services. Tasks: Attends and contributes to departmental staff meetings. Participates and contributes to multi-disciplinary committees and other committees or workgroups as directed. Manages quality indicators such as avoidable delays, length of stay, resource utilization, patient satisfaction, patient flow, outlier management, and readmissions while suggesting strategies to improve organizational/departmental performance. Contacts: Regular contacts, within or outside BILH, to give or get information. Require courtesy, tact, and some knowledge of BILH procedures. Qualifications/Requirements Education Required: RN licensure in the state of Massachusetts Preferred: Bachelor’s degree in nursing or another healthcare-related field Experience: 3- 5 years in an acute care setting Certifications: ACM, CCM, or CMAC preferred BLS required Physical Demands and Working Environment Physical Demands: Light - Exerts up to 20 lbs. of force occasionally and/or up to 10 lbs. frequently to move objects. Physical demands are more than those of sedentary work. Light work usually requires walking or standing to a significant degree. Other - Work Environment: Normal Environment - Normal light, air, and space in work environment. Pay Range: $39.14 - $101.14 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reporting Directly to the Hospital at Home Director of Nursing, The Hospital at Home Staff RN is responsible for providing high-quality patient care to various patient populations within the framework of the BILH Hospital at Home program. The program provides inpatient-level care for patients in the comfort of their home. The Hospital at Home Staff RN is a Field Based Nurse with some virtual nursing in a centralized command center located in Charlestown. This is a fully on site position. Field assignments can be within a 25 mile radius of any BILH hospital. Job Description: Essential Duties & Responsibilities including but not limited to: • Utilizing monitoring, assessment, planning, intervention and critical thinking skills to care for acute care patient populations in the home • Navigating patients and families across the continuum of care • Monitoring and responding to biometric data per Hospital at Home Command Center protocols • Conducting audio/visual patient care visits as directed by the care team and/or protocol • Ensuring all interventions in the patient’s care plan are implemented efficiently with a patient centered approach • Leveraging the resources and expertise of supplier partners to implement collaborative workflows, standards, policies, protocols, guidelines and documentation systems to support safe, reliable, high-quality, evidence-based care with clinical protocols as the foundation • Adhering to the clinical protocols and be willing to obtain the necessary training to provide care within the context of the providing evidence-based care • Promoting professional practice and a culture of safety; willingness to engage in process improvement efforts Clinical Roles and Responsibilities: • Providing protocol driven assessment, care coordination and interventions as appropriate informed by Hospital at Home protocols for diverse patient populations with a focus on oncology, medicine and post- operative care • Exhibiting sound clinical decision making and critical thinking skills • Maintain and practice in accordance with nursing guidelines per state and hospital regulations • Facilitating admissions to l Hospital at Home utilizing Hospital at Home guidelines • Serving as a role model for professional nursing practice • Utilizing nursing knowledge to identify, prevent and/or solve complex acute and/or recurring patient care problems • Sharing expertise with the multidisciplinary team and serve as a resource to staff in area(s) of expertise • Supporting research efforts to advance knowledge and promote evidence-based practice • Preforming other duties and responsibilities as assigned by the Senior Director of Nursing Quality and Safety Responsibilities: • Ensure compliance with reporting requirements for Sentinel Events and Serious Incidents • Participate in quality and safety investigations and root cause analyses • Take appropriate action to ensure patient safety as a result of any investigation; and • Serve as a resource in quality improvement processes and technique Organizational Requirements: 1. Maintains strict adherence to the Lahey Hospital and Medical Center Confidentiality Policy. 2. Incorporates Lahey Hospital and Medical Center Guiding Principles, Mission Statement and Goals into daily activities. 3. Complies with all Lahey Hospital and Medical Center Policies. Complies with behavioral expectations of the department and Lahey. 4. Maintains courteous and effective interactions with colleagues and patients. 5. Demonstrates an understanding of the job description, performance expectations, and competency assessment. 6. Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. 7. Participates in departmental and/or interdepartmental quality improvement activities. 8. Participates in and successfully completes Mandatory Education. 9. Performs all other duties as needed or directed to meet the needs of the department. Minimum Qualifications: Education: • Nursing Diploma or ASN, BSN preferred Licensure, Certification, Registration: • A current Massachusetts RN license • BLS certification Skills, Knowledge & Abilities: • Clinical knowledge • Able to promote patient safety and a positive patient experience • Flexible and comfortable with a changing and dynamic work environment and schedule across all shifts and days • Team player who also works well independently • Participates in ongoing learning and continuing education to care for a variety of patient populations • Collaborate, advocate and mentor others with a professional, non-condescending manner • Model collaborative, respectful team relationships with colleagues and customers; lead by example • Strong interpersonal, inter-professional communication and collaboration capabilities • Ability to analyze, interpret and problem solve quickly with well-articulated action planning • Strong verbal/written communication and conflict resolution skills • Strong empathy to deliver compassionate, patient centered care • Demonstrates critical thinking, service excellence and good interpersonal communication skills • Ability to read/comprehend written instructions • Ability to follow verbal instructions • Strong computer skills Experience: • Three (3) years RN experience Key Relationships: Position Purpose/Activities 1. 2. 3. 4. Scope/Impact Statement: Work Schedule: Indicate either Yes or No as appropriate. Hours of work may be subject to change based upon the needs of the business/department. On Call: No Shift Rotation: Yes Weekends: Yes Essential Requirements & Attributes: Task or Function Performed Frequency Describe Sitting Frequently Standing Occasionally Walking Occasionally Stooping (bending at waist) Occasionally Twisting Occasionally Crouching (bending at knees) Occasionally Climbing Rarely Pushing/Pulling Occasionally Kneeling Occasionally Reaching Occasionally Bending Occasionally Lifting Occasionally Lifting & positioning patients – weight varies significantly Rarely Driving Rarely Fine finger movement Occasionally Using keyboard Frequently Telephone use Frequently Object Handling Frequently Viewing PC monitor Frequently Working Conditions: Exposure Frequency Identify Protective Equipment Required or Recommended Bodily Fluids Rarely Infectious disease hazards Rarely Hazardous Materials Rarely Auditory hazards Rarely Dust, Fumes, Gas, or Radiation Rarely Mechanical hazards Rarely Temperature extremes Rarely Weather extreme Rarely Other (explain): Sensory Requirements: In the column to the right, indicate with an X all requirements that apply to the job. Visual Acuity Auditory ▪ Close Paper work X ▪ Conversation X ▪ Computer use X ▪ Monitoring Equipment X ▪ Color vision/perception X ▪ Telephone X ▪ Visual monotony X ▪ Background Noise X Sensory Discrimination Communication ▪ Hot/Cold X ▪ Written Communication X ▪ Sharp/Dull X ▪ Oral Communication X Motor Coordination Other (describe) ▪ Equipment Moving X Patient Care/Patient Contact Designation (check only one of the items listed below) X_ Position has a direct impact upon health outcomes of the patient. _ Position facilitates the process that may affect patient access to services. _ No patient care/contact, and does not facilitate the patient care process or directly affect health outcomes. This Job Description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, requirements, duties and skills required of personnel so classified. Additional duties and responsibilities that are specific to the Department or Unit are identified and maintained by the Manager as an Addendum to the Job Description. Pay Range: $37.00 - $95.74 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled
