Division: Eskenazi Health Sub-Division: FQHC Req ID: 25595 Schedule : Full Time Shift : Varied (Days/Evenings) Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis. FLSA Status Non-Exempt Job Role Summary Triage is an interactive process between the nurse and patient that occurs over the telephone or face-to-face and involves identifying the nature and urgency of client healthcare needs and determining the appropriate disposition. The role of the triage nurse is to assess the patient, provide patient education, and crisis intervention. The goal of telephone triage services is to direct the caller to the appropriate level of care or service in a safe and timely manner in combination with providing self-care advice and direction. The triage nurse aids in directing the patient to the right level of care with the right provider in the right place at the right time. Schedule This position follows a Four 10‑hour shifts (Four Tens) schedule with rotating late evenings and rotating Saturdays to support clinic operations. To learn more about Westside, click here : https://www.eskenazihealth.edu/locations/westside Primary Schedule Four 10‑hour shifts Typical shift: 7:30 AM – 6:00 PM Must be available to work Mondays Rotating Late Evening Shift When scheduled, late shifts occur on Monday, Tuesday, or Wednesday Late shift hours: 9:30 AM – 8:00 PM Late evenings rotate among the nursing team Rotating Saturday Coverage Saturdays worked on the 2nd and 4th Saturdays only Saturday hours: 8:30 AM – 1:00 PM Each nurse works a Saturday approximately once every 2–3 months Work‑Life Balance The rotating schedule is designed to distribute evenings and weekends equitably across the team Predictable rotations allow for advance planning Four 10‑hour shifts provide consistent days off during the week , supporting personal and family time Essential Functions and Responsibilities Customer Service: Delivers courteous, sincere, and sensitive customer service. •Timely in responding to patient/family and other team member needs. •Solves problems for patients, families, and staff. • Promotes team-based care by utilizing Eskenazi Health Model of Excellence (EME) tools. Leadership: Engages with transformational leadership. • Actively supports the Eskenazi Health Mission •Innovates, takes risks and experiments to improve outcomes. •Participates in interview process and evaluations for clinical staff. Delegation: The process of assigning others responsibility and authority. • Assist team members in personal growth by delegating tasks that are in alignment with their scope of practice and competence level. •Holds staff members accountable for completing the tasks assigned to them. Financial Accountability/Stewardship: Encompasses the effective stewardship of resources. • Assists site management in community outreach efforts at health fair type events. • Manages timelines/deadlines of team projects and site projects. • Assure adequate resources are available. Teamwork: To facilitate team care, the Triage Nurse sits in the common area with the physicians and other clinical support staff assigned to her/his team. • Ensures requests for medication refills, test results, and other patient concerns are completed. • Promotes team-based care by utilizing the Eskenazi Health Model of Excellence (EME) tools. • Assists clinical teams manage patient panels to meet quality metrics by out reaching to patients who need appropriate disease specific or age-specific screenings. • Collaborating with the provider and other clinical support team members to ensure that patients receive appropriate and adequate instruction regarding new diagnoses, new medications, as well as wellness recommendations. • Conducts nurse visits for patients assigned to the team Initiative & Growth: Develops goals for professional growth of self and team members. •Demonstrates a self-directed work effort aligned with team goals. •Complete Eskenazi Institute for Leadership training within 18 months of assignment. • Performs quality improvement activities: identify processes needing improvement; develops and implement improvement plan, performs pre- and post-intervention audits within 18 months of assignment. Technical Skill: Demonstrates technical ability, understanding of job expectations and compliance with organizational policies and procedures. •Consistently tracks, organizes, and prioritizes the workload with the ability to sort through routine and stat data while keeping both the provider and the patient informed. •Charts assessments, interventions, and patient response concisely, descriptively, and legibly. •Utilizes established protocols to manage phone and walk-in triage of patients to identify the level of care needed, assign a triage priority, and implement the appropriate plan of action. •Use of critical thinking skills in the care of the patients/families and to resolve issues within the team. Job Requirements • Registered Nurse (RN) with state licensure. • Current CPR/BLS certification. • A minimum of three years progressive professional experience as a nurse with at least 1 year in an ambulatory setting preferred. • Fully proficient verbal and written communication skills. • Experience with adult and/or pediatric IV and procedure skills preferred. Knowledge, Skills & Abilities • High degree of emotional intelligence; self-awareness, self-regulation, motivation, empathy, and social skills. • High levels of accuracy, productivity and good judgment are required in developing and maintaining a positive public and community image. • Detail oriented, solid organizational ability. • Superior customer relations abilities. • Ability to work independently, devise own work patterns and prioritize tasks. • Capable of handling multiple tasks and projects concurrently • Advanced computer skills required, including Microsoft Word, Excel, and Outlook. • Creative, innovative; utilizes evidenced based practice and Plan-Do-Check-Act methodology to drive continuous improvement. • Utilizes age-, education- and socially appropriate communication skills. • Skills in interpersonal relations, conflict resolution, education, community & organizational development. • Ability to analyze complex situations and perform effective problem-solving functions. • Knowledge of human behavior, social environment, and agency resources. • Works effectively with a wide variety of professionals, patients, and their families. • Ability to analyze and interpret data, prepare necessary reports, and make recommendations. • Ability to use effective listening skills to make appropriate assessments of patient needs. • Ability to perform triage assessment without face-to-face interaction. • Ability to work cooperatively and communicate effectively. Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
Division: Eskenazi Health Sub-Division: Hospital Req ID: 18869 Schedule : PRN/Per Diem Shift : Nights Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis. JOB SUMMARY: The Family Beginnings Resource Pool Registered Nurse provides clinical care and coordination skills to every patient served in the unit using the Eskenazi Health model of care, Synergy. The Family Beginnings Resource Pool Registered Nurse coordinates with the patient, family/loved ones and other healthcare disciplines to ensure care is appropriate to patient care needs. Family Beginnings at Eskenazi Health encompasses a 6-bed triage, 14 bed LDR, OR/PACU, Antenatal unit, and 20 bed postpartum unit. Family Beginnings staff are experienced in all areas of care. Staffing models are based upon AWHONN staffing guidelines. REQUIREMENTS: Current Indiana RN license Minimum of 2 years RN experience in acute care OB nursing. Current BLS, ACLS, NRP, Fetal Heart Monitoring What You Can Expect and Schedule Employees will self-schedule for a 6-week schedule periods. Weekend shifts will be required based upon commitment level. This position consists of 2-3 weeks of orientation which includes hospital and unit specific training. Most departments require 4 full shifts of unit-based training for the RN to practice independently. 24-48 hours/pay period 3 weekend shifts/schedule (for day shift employees, 1 shift must be Sunday) 1 major holidays/year 1 minor holiday/year Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.
Division: Eskenazi Health Sub-Division: FQHC Req ID: 24887 Schedule : Full Time Shift : Varied (Days/Evenings) Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis. FLSA Status Non-Exempt Job Role Summary Triage is an interactive process between the nurse and patient that occurs over the telephone or face-to-face and involves identifying the nature and urgency of client healthcare needs and determining the appropriate disposition. The role of the triage nurse is to assess the patient, provide patient education, and crisis intervention. The goal of telephone triage services is to direct the caller to the appropriate level of care or service in a safe and timely manner in combination with providing self-care advice and direction. The triage nurse aids in directing the patient to the right level of care with the right provider in the right place at the right time. Essential Functions and Responsibilities Customer Service: Delivers courteous, sincere, and sensitive customer service. •Timely in responding to patient/family and other team member needs. •Solves problems for patients, families, and staff. • Promotes team-based care by utilizing Eskenazi Health Model of Excellence (EME) tools. Leadership: Engages with transformational leadership. • Actively supports the Eskenazi Health Mission •Innovates, takes risks and experiments to improve outcomes. •Participates in interview process and evaluations for clinical staff. Delegation: The process of assigning others responsibility and authority. • Assist team members in personal growth by delegating tasks that are in alignment with their scope of practice and competence level. •Holds staff members accountable for completing the tasks assigned to them. Financial Accountability/Stewardship: Encompasses the effective stewardship of resources. • Assists site management in community outreach efforts at health fair type events. • Manages timelines/deadlines of team projects and site projects. • Assure adequate resources are available. Teamwork: To facilitate team care, the Triage Nurse sits in the common area with the physicians and other clinical support staff assigned to her/his team. • Ensures requests for medication refills, test results, and other patient concerns are completed. • Promotes team-based care by utilizing the Eskenazi Health Model of Excellence (EME) tools. • Assists clinical teams manage patient panels to meet quality metrics by out reaching to patients who need appropriate disease specific or age-specific screenings. • Collaborating with the provider and other clinical support team members to ensure that patients receive appropriate and adequate instruction regarding new diagnoses, new medications, as well as wellness recommendations. • Conducts nurse visits for patients assigned to the team Initiative & Growth: Develops goals for professional growth of self and team members. •Demonstrates a self-directed work effort aligned with team goals. •Complete Eskenazi Institute for Leadership training within 18 months of assignment. • Performs quality improvement activities: identify processes needing improvement; develops and implement improvement plan, performs pre- and post-intervention audits within 18 months of assignment. Technical Skill: Demonstrates technical ability, understanding of job expectations and compliance with organizational policies and procedures. •Consistently tracks, organizes, and prioritizes the workload with the ability to sort through routine and stat data while keeping both the provider and the patient informed. •Charts assessments, interventions, and patient response concisely, descriptively, and legibly. •Utilizes established protocols to manage phone and walk-in triage of patients to identify the level of care needed, assign a triage priority, and implement the appropriate plan of action. •Use of critical thinking skills in the care of the patients/families and to resolve issues within the team. Job Requirements • Registered Nurse (RN) with state licensure. • Current CPR/BLS certification. • A minimum of three years progressive professional experience as a nurse with at least 1 year in an ambulatory setting preferred. • Fully proficient verbal and written communication skills. • Experience with adult and/or pediatric IV and procedure skills preferred. Knowledge, Skills & Abilities • High degree of emotional intelligence; self-awareness, self-regulation, motivation, empathy, and social skills. • High levels of accuracy, productivity and good judgment are required in developing and maintaining a positive public and community image. • Detail oriented, solid organizational ability. • Superior customer relations abilities. • Ability to work independently, devise own work patterns and prioritize tasks. • Capable of handling multiple tasks and projects concurrently • Advanced computer skills required, including Microsoft Word, Excel, and Outlook. • Creative, innovative; utilizes evidenced based practice and Plan-Do-Check-Act methodology to drive continuous improvement. • Utilizes age-, education- and socially appropriate communication skills. • Skills in interpersonal relations, conflict resolution, education, community & organizational development. • Ability to analyze complex situations and perform effective problem-solving functions. • Knowledge of human behavior, social environment, and agency resources. • Works effectively with a wide variety of professionals, patients, and their families. • Ability to analyze and interpret data, prepare necessary reports, and make recommendations. • Ability to use effective listening skills to make appropriate assessments of patient needs. • Ability to perform triage assessment without face-to-face interaction. • Ability to work cooperatively and communicate effectively. Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
Division: Eskenazi Health Sub-Division: Hospital Req ID: 23067 Schedule : Full Time Shift : Varied Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis. FLSA Status Non-Exempt Job Role Summary JOB SUMMARY: The Family Beginnings Registered Nurse provides clinical care and coordination skills to every patient served in the unit using the Eskenazi Health model of care, Synergy. The Family Beginnings Registered Nurse coordinates with the patient, family/loved ones and other healthcare disciplines to ensure care is appropriate to patient care needs. Family Beginnings at Eskenazi Health encompasses a 6-bed triage, 14 bed LDR, OR/PACU, Antenatal unit, and 20 bed postpartum unit. Family Beginnings staff are experienced in all areas of care. Staffing models are based upon AWHONN staffing guidelines. REQUIREMENTS: Current Indiana RN license Current BLS, ACLS, NRP, Fetal Heart Monitoring Essential Functions and Responsibilities Leadership & Communication: Promotes a healthy work environment for all that provide care while encouraging collaboration for excellence in patient care outcomes Effectively performs all nursing functions in an efficient manner and in accordance with policies, procedures, the Indiana Nursing Practice Act, the Eskenazi Health Model of Care-the Synergy Model demonstrating synergy characteristics: clinical judgment, advocacy, caring practices, collaboration, systems thinking, response to diversity, clinical inquiry and facilitation of learning Utilizes and documents the nursing process thru appropriate assessment, planning, implementation, & evaluation of patient care as evidenced by client/staff observation; care acknowledges physiological, psychological, spiritual, diversity & cultural needs Engages patient/significant other with appropriate health information in a timely manner & shares written informational material as evidenced by feedback & observation; documentation is reflected in the medical record Demonstrates ability to handle emergency situations in a prompt, calm & professional manner Participates in own professional development by maintaining required competencies, identifying learning needs & seeking appropriate assistance or educational offerings Demonstrates understanding, supports & participates the role of shared governance at the unit & hospital- wide level to help engage the staff & unit to achieve success in unit-based & organizational goals Service: This encompasses all service/care to all: patients, families, staff, physicians, students & other departments to meet department & organizational goals and is reflective of best evidence of practice Demonstrates the understanding of the customer service concept & skills & applies to professional practice. Provides personal & individualized patient care to provide comfort & well-being for the patient acknowledging physiological, psychological, spiritual, and cultural needs Hourly Rounds consistently within the shift to all patients or areas covered to assess care and service Provides timely feedback on any customer service issue to the right person/department & participates objectively in the review of customer service issues & service recovery in a timely fashion with the unit/department leadership Demonstrates effective communication skills in working with staff, patients/families, physicians, other departments & external contacts Quality: Encompasses understanding of regulatory readiness, patient safety & quality improvement efforts for the units/departments providing care Maintains safe patient care & advocates for patient safety Participates in clinical or operational performance improvement using evidence-based practice Financial and Operational Management: Encompasses the effective stewardship or resources for department and organization Demonstrates ability to ensure effective care is given based upon patient care needs. Facilitates patient throughput throughout the shift Collaborates with the nursing manager or shift coordinator regarding staffing to help ensure adequate & appropriate staffing reflective of census & patient care needs People: Encompasses the engagement & spirit of teamwork among all of our employees & other departments to foster excellence in patient care & meet departmental/organizational goals Effectively acts as preceptor and supports the development of other staff & learners Maintains a positive & calming working relationship with all, and demonstrates excellent customer service skills in all interactions Job Requirements New Upcoming Nursing Graduates Welcome to Apply! Current Indiana license as a Registered Nurse or eligibility for license. Current BLS certification; other certifications may be required in specific units of practice Knowledge, Skills & Abilities Demonstrates the following skills and abilities: operates specialized equipment competence/accountability in preparing and administering medications and treatments according to policy and procedures effective communication skills incorporating listening, effective interviewing techniques with patients and staff appropriate to age of the patient knowledge necessary to provide care appropriate to the age of patients served knowledge of the principles of growth and development over the life span and possesses the ability to assess data/interpret appropriate information needed to identify each patient's requirements relative to age-specific needs uses age-appropriate communication and cognitive skills detailed in the department/area/unit job- specific/age-specific competencies fundamental nursing theories, current clinical concepts, diseases/symptoms, trauma, treatments/medications, triage, appropriate diagnostic/therapeutic procedures and interventions functions as a member of a health care team, delegate responsibilities/duties appropriately follows oral/written instructions, records/interprets information accurately competency in assessing, responding to patient status or needs, and interpreting results recognizes and reacts to changes in patient status, documents and reports changes Performs CPR and other technical skills Positions patients Must be able to wash hands thoroughly and frequently Must be able to help evacuate patients via stairwells Critical thinking skills are essential Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few. #CAMPUSRN #ExpRN
Division: Eskenazi Health Sub-Division: Hospital Req ID: 18998 Schedule : Full Time Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis. Opportunity Overview: The ICU RN provides clinical care and uses coordination skills for every patient served. This includes an understanding of the expected patients served in the unit'(s) nursing care is delivered using the Eskenazi Health Model of Care-Synergy, the ability to coordinate with the patient and family/loved ones and other healthcare disciplines to ensure care is appropriate to meet patient care needs. Proactively contributes to Eskenazi Health's mission: Advocate, Care, Teach, and Serve with special emphasis on the vulnerable population of Marion County; models Eskenazi Health values. In addition to new employee and clinical core orientation, we ensure team members are provided a departmental orientation. Better support for nurses means better care for patients. That’s why Eskenazi Health is not only here for the community and our patients, we’re here for our nurses too. What You Can Expect: Eskenazi Health is a Level 1 trauma center, due to our high acuity team members in this role can anticipate handling/monitoring EVDs, ICP's, TTM, Artic Sun, CRRT and more. Candidates must be comfortable independently titrating and managing drips such as : Vasopressors, opiods, sedatives and Paralytics. Ratio: 1:2 on MICU/SICU Beds: 36 Beds Am I Qualified: Current Indiana license as a Registered Nurse RN degree from a nationally accredited college or university Current BLS and ALS certificaions; other certifications may be required in specific units to practice Minimum of 2 years experience as a Registered Nurse in the ICU setting. Scheduling: We currently have openings for full time night opportunities, including night weekend options! We have a six-week self-schedule model that allows your input on your schedule. There are weekend requirements that can vary every schedule period but typically averaging 2 weekends per schedule period. What We Offer: We strive to create a flexible and realistic work-life balance by providing the following: Competitive compensation STUNNING benefits (retirement matching, tuition reimbursement, PTO, medical, dental, vision, and more!) Established shift differential, for eligible shift hours Weekend incentive pay Major holidays paid at double time A culture of caring not only for patients/family members but also for our staff Eligible to apply for a transfer to another department after completing six months of employment If you're not sold yet, click the following link : Why join our Team at Eskenazi Health About Us: Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis. Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few. #EXPRN
