West Covina Healthcare Center is currently hiring a full time LVN- Case Manager. POSITION SUMMARY The purpose of your Case Manager position is to coordinate delivery of services to managed care and Medicare residents in accordance with current federal, state and local standards and regulations that govern the facility and in collaboration with the Administrator, Director of Marketing, and other facility staff. The LVN Case Manager monitors and documents the cost effectiveness of treatment provided, coordinates the admission and discharge process, serves as the resident/family advocate, and acts as liaison to insurance and medical management professionals. They will treat each resident fairly, kindly, and show them dignity and respect. They will refer to each resident by their name. They will communicate clearly, empathetically, and effectively when speaking to residents, family members, visitors, all staff and governmental agencies. They will work cooperatively with all departments and multidisciplinary teams. They will demonstrate patience, initiative and willingness to assist residents that may be difficult. They will relate all pertinent information concerning a resident’s condition to a charge nurse when required. They will be committed to always doing the right thing. ESSENTIAL DUTIES AND RESPONSIBILITIES Managing all types of insurance cases from admission through discharge Following up with resident's post-discharge follow up Communicating by phone or in writing the resident's status and changes in care plan to payer Documenting all payer interactions regarding resident progress and expected outcomes Maximizing benefits by coordination of cost-effective care Meeting with facility interdisciplinary team to coordinate services and ensure total regimen of resident care is achieved Frequently speaking with business office and collaborating with other departments to ensure accurate census and payment of residents Daily review of medical records to confirm compliance with medical necessity Planning and organizing time and duties to efficiently maintain caseload Reporting any occupational exposures to blood, body fluids, or other hazardous materials to a supervisor immediately Protecting each residents file and data with confidentially per HIPAA standards Abiding with all facility policies and procedures including not disclosing user ID codes and passwords Every effort has been made to identify the essential functions of this position. However, it in no way states or implies these are the only duties you will be required to perform as directed by management. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. REQUIREMENTS Education / Licensure Completion of nursing training from accredited school or college Valid nurses license in good standing Valid CPR and BLS card Qualifications / Experience Minimum of 1 year case management experience in skilled nursing facility preferred Must have 5 or more years as a licensed nurse Excellent verbal and written skills Knowledge of Point Click Care helpful Working Conditions May encounter frequent interruptions May be involved with residents, family and government agencies May be requested to work beyond scheduled working hours at times Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.) May be necessary to assist in the evacuation of residents during emergency situations May be exposed to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses Physical Requirements Must be able to move intermittently throughout the day Working throughout the nursing areas Repetitive hand motion Ability to read fine print on progress notes and/or medical labels
West Covina Healthcare Center is a 99-bed skilled nursing facility located in West Covina, CA. West Covina Healthcare Center POSITION SUMMARY The purpose of your Certified Nursing Assistant position is to provide each resident with routine daily nursing care in accordance with the residents assessment plan, with current federal, state and local standards and regulations that govern the facility, and as directed by your supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES Answering call lights Ensure that all nursing care is provided in privacy Making residents comfortable (putting them in bed, bringing them water, etc.) Assisting in feeding residents (by cutting their food and spoon feeding if needed) Helping residents with their daily grooming, shower or sponge bath Proper lifting and transitioning residents from wheelchair to bed, bed to chair, etc. Helping residents, sit, stand and walk Transporting residents to dining area (for meals and activities) and returning them to their room Timely reporting of change in residents condition to the Nurse Supervisor Protecting each residents file and data with confidentially per HIPAA standards Abiding with all facility policies and procedures including not disclosing user ID codes and passwords Following Infection and Control policies Reporting any occupational exposures to blood, body fluids, or other hazardous materials to a supervisor immediately Other duties as assigned Every effort has been made to identify the essential functions of this position. However, it in no way states or implies these are the only duties you will be required to perform as directed by management. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. BENEFITS Medical, Vision, and Dental Insurance (Full Time Employees) 401K REQUIREMENTS Education / Licensure Completion CNA training from accredited school Valid CNA certificate number Valid CPR Qualifications / Experience Some experience helpful, will provide training Must be able to speak, read, write and comprehend the English language Ability to use computer or tablet to enter resident data Working Conditions May encounter frequent interruptions May be involved with residents, family and government agencies May be requested to work beyond scheduled working hours at times Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.) May be subjected to odors, dust, disinfectants, tobacco smoking or air contaminants May be exposed to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses May be exposed to or handle hazardous chemicals Physical Requirements Must be able to move intermittently throughout the day Working throughout the nursing areas Must be able to lift up to 25 pounds. Lifting more weight up to 100 pounds requires assistance Ability to read fine print on tablet, progress notes and/or medical labels INDEMP 5/18/2026
