Triage Nurse

Kalihi-Palama Health Center Honolulu, HI 96817, US

$38,000 - $45,000 / year

Primary Purpose:

The person in this position is a member of the Patient Centered Health Care Home team where each team member plays an integral role in providing patient-centered health care. S/he provides triage services telephonically and personally by assessing patients for urgency of medical intervention then coordinating their access to care.

Essential Duties:

Triage Function

Triage calls for same day appointments for patients when none is available, based upon predetermined protocols.
Assess and establish medical urgency and language needs of walk in patients desiring same day access.
Provide health advice and information telephonically or personally to patients based on existing protocols and/or as directed by a provider.
Provide limited, short- term case management/care coordination services including but not limited to and follow-up for laboratory & diagnostic testing, pharmacy, consultants and health care agencies
Assist patients who need medication refills. This includes receiving request for refills, calling in prescriptions and triaging calls from pharmacist regarding medications.
Provides patient education as necessary
Performs floor duties as necessary such as checking in and checking out of patients
Informs patients on abnormal laboratory results

Administrative Responsibilities

Support and supervise medical support staff working with him or her
Participate in the development of appropriate triage policies and procedures
Maintain an awareness of services offered through the clinic and in the community to serve client needs
Maintain awareness of legal and legislative issues that may impact service availability
Participate in clinic quality improvements activities
Work in concert with different disciplines to assess triage strategies
Maintain client confidentiality per clinic protocol
Develop and implement forms for data collection, tracking and documentation of activities and work with different teams to determine effective communication strategies.
Work closely with other clinic staff engaged in activities or projects involving clients as relates to patient care.

Regular and reliable on-site attendance is required.

Other Duties:

Perform other related duties as assigned

Observe safety and security procedures; determine appropriate actions beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.

Minimum Qualification Requirements:

Skills/Knowledge:

Knowledge and skill in the delivery of community health nursing care

Basic computer literacy, with functional understanding of Windows 95/98 and Microsoft word. Database creation and maintenance also desirable

Education:

Bachelor of Science in Nursing preferred

Current State of Hawaii LPN license required

Current State of Hawaii RN license preferred

Current CPR Certification required

Experience:

Clinical experience working with communities and providing community health education outreach preferred.

Comfortable working in managed care/multi-professional, multi-cultural environment

Knowledge of community resources, how to access such, and an awareness of government assistance programs

Ability to assess and plan in a multi-cultural context.

Professionalism, sound clinical judgment and skills and emotional stability

Kalihi-Palama Health Center is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Share this job

Related Jobs

Home Health

Full-time

2 weeks ago

Registered Nurse, Home Health

BAYADA Home Health Care Haleiwa, HI

$70 - $75 / visit

Make an Impact as a Registered Nurse at BAYADA Home Health Care Part- Time Position + Bonus BAYADA Home Health Care is currently seeking a Registered Nurse (RN) to join our Oahu Visits team. You will be an integral member of a multi-disciplinary health care team that provides skilled nursing and rehabilitative care to clients, affording them the opportunity to remain at home. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability. Delivering this care is our highest priority and greatest joy. We want you to join us! How You’ll Make an Impact: Deliver 1:1 skilled nursing, intervention, and supportive care in accordance with individual care plan, including administration of medication, wound care and treatments Perform client assessments, provide education to the patient and/or their family, and monitor patients' condition. Accurately document observations, interventions, and evaluations pertaining to client care management and services provided, utilizing a state-of-the-art touch pad tablet Compensation & Schedule: Competitive pay ranges with a weekly pay schedule Flexible scheduling Benefits You’ll Love: Health Insurance: Medical, dental, vision, prescription coverage, FSA and HSA options Recognition & Rewards: Recognition and Nurse Hero programs; referral bonuses Paid Time Off: PTO (paid time off) and paid holidays Reimbursements: Mileage reimbursement or schedule-specific benefits Life Insurance: Employer-paid life insurance Wellness: Employee Assistance Program (EAP) Join a mission-driven organization and qualify for Public Service Loan Forgiveness (PSLF) while making a real impact. Qualifications for a Registered BAYADA Nurse: A current nursing license in good standing in the state of Hawaii Graduation from an accredited and approved nursing program, as indicated by school transcript or diploma Must have 1 year nursing experience Thrive in a Culture That Cares: We put your well-being first, fostering an inclusive and collaborative environment of belonging where you can achieve your goals. Don't just take our word for it: Voted by Star-Advertiser Readers as the #1 Non-Medical Home Care Provider Forbes Top 10 Employer in Hawaii, 3 years in a row Newsweek's Greatest Workplace for Overall, Women, Parents & Families, Diversity Forbes Best Employers for Veterans As a BAYADA Registered Nurse you will be prepared to succeed. Paid training from day one in the office, in the home, and online to make sure you feel confident Clinical support whenever you need it around the clock BAYADA recognizes and rewards our RNs who set and maintain the highest standards of excellence. We can’t wait to meet you! Locations We’re Hiring : Haleiwa Type: Part-Time (must be available 4 days) Additional Information: Base Pay, depending upon qualifications and subject to negotiation: $70-$75 per point. Join a mission-driven organization where you may qualify for Public Service Loan Forgiveness (PSLF) while making a real impact. As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Part-time

2 months ago

Nurse Care Manager

Hebrew Senior Life North Shore, HI

Job Description: HSL provides enhanced housing with services to seniors living in its four affordable housing locations and at partner housing sites, with the goal of improving quality of life and supporting independent living. At its core, enhanced housing with services is a proactive approach wherein resident services staff regularly and actively reach out to each individual resident to engage with them around their health and wellness, identify areas of need/risk and provide intensive, individualized case management and support as needed and desired by the resident. The Nurse Care Manager is a key member of the housing team working to support residents in living independently and safely for as long as possible by developing meaningful relationships with residents and providing support in a holistic way. The Nurse Care Manager collaborates with team members to engage residents in wellness assessments and health education, connect them to needed services, support in managing health concerns, coordinate care for residents returning from hospital or rehabilitation stays, document all resident care tasks, and partner with community providers to promote overall well-being. This position is to work on-site at an affordable housing community in Chelsea. The position requires fluency in Spanish as the majority of the resident population is Spanish-speaking. Hebrew SeniorLife employees set the highest standard in our commitment to redefine the experience of aging. With compassion, resilience, and determination, we make a difference in the lives of patients, residents, their families, and the broader senior care community every day. And they in ours as well. These life-changing connections give our work meaning and fuel our desire to advance our potential. To be all that we can be. At Hebrew SeniorLife, that’s uniquely possible. Because here we’re supported to always keep growing. And as we do, so does our collective impact. Our Benefits Include Excellent medical and dental benefits, available on your first day for positions over 24 hours/week A 403b retirement plan open to all employees, including per diems Generous paid time off On-site health and wellness programming Tuition reimbursement and scholarships An employee recognition program Core Competencies: Commit to the organization’s core values of respect, dignity, and empowerment. Able to form collaborative and trusting relationships with residents, families, and other staff. Work collaboratively with colleagues, both within and outside the HSL continuum. Listen attentively; speak respectfully; maintain confidentiality. Provide the highest quality of preparation and presentation. Committed to active outreach to residents, including engaging with them in their apartments, during programs, during meals, etc. Being ‘out and about’, visible and connected. Actively promote respect and inclusion for all residents and staff in a multicultural community. Have a “can-do” service mentality. Accept responsibility for all tasks assigned. Work independently toward achieving program goals Position Responsibilities : Partner with the wellness coordinator and the resident services team to provide comprehensive case management services to residents. Provide regular preventative outreach to all residents to check in on their needs and overall health, and develop trusting relationships with residents and their families. Conduct wellness assessments of residents to determine risk and needs. Actively follow up on all identified needs, including finding resources, making referrals,s and ensuring residents are actively engaged in services. Evaluate resident medical concerns and support residents with decision-making regarding next steps, e.g., calling PCP, going to urgent care, going to the ED, or seeing a specialist. Coordinate with primary care physicians and specialists, hospitals, mental health, and other community providers. Ensure effective communication around changes in status, transitions, and service utilization. Active follow-up on all hospitalizations, rehab stays, and emergency room visits. Work with families, hospitals, rehabs, HSL Home Care, and/or VNA, ASAPs, and other providers to ensure safe discharges and ongoing services. Follow up regularly with at-risk residents to support adherence to health and wellness-related activities, medication, and treatment plans. Conduct and/or coordinate group and individual education sessions on health and wellness, including medication management. Track residents with special needs, such as dementia and mental health, and make appropriate referrals. Utilize collected data to identify, plan, schedule, and implement focused programs, such as falls prevention. Support and educate housing staff members about common medical conditions and how to identify and communicate status changes. Participate in resident services team meetings, provider meetings, and individual family meetings. Assist residents and family members with transition to other levels of care when needed. Assist with specific resident needs, such as taking vital signs, educating and assisting with Health Care Proxy and File of Life forms, arranging clinics for vaccines, and arranging other health-focused clinics, supporting residents in preparing for planned surgeries/medical tests. Document all work electronically in online software. Track residents with special needs, such as dementia and mental health, and make appropriate referrals. Qualifications: RN and 1 year of experience or LPN and 3 years of experience required. 3 years of experience in aging services preferred, home health experience, and dementia care a plus. Excellent triage and critical thinking skills are required, as well as the ability to handle difficult situations. Must have compassion for and a desire to work with a senior population. Excellent organizational and interpersonal skills, including the ability to manage multiple projects simultaneously, work efficiently, and proactively as part of a team. Excellent oral and written communication skills, including the ability to communicate with residents, families, and staff in a manner that conveys respect, caring, and sensitivity. Motivated to learn and flexible/willing to change. Professional, proactive, collaborative, conscientious, and results-oriented individual. Optimistic and positive demeanor, good intuition, and sound judgment. Must be able to collect needed information and document clearly in electronic formats. Skills and comfort using Windows, Word and Excel required. Some travel in the Boston metro area for site visits and meetings is required. Fluency in Spanish required Remote Type Salary Range: $78,576.07 - $117,864.10

Outpatient

Other

2 months ago

NURSE (CLINICAL/AMBULATORY)

Defense Health Agency (DHA) SCHOFIELD, HI

Overview NURSE (CLINICAL/AMBULATORY), Schofield Barracks, Hawaii About the Position: This position is located inside Desmond T Doss Health Clinic on Schofield Barracks, Hawaii.This is a Direct Hire Solicitation The Island of Oahu in Hawaii is often nicknamed (or translated as) "The Gathering Place" . It is currently the most populated Hawaiian Island. The city of Honolulu is the largest city, state capital, and main deep water marine port for the State of Hawaii. As a jurisdictional unit, the entire island of Oahu is in Honolulu County, although as a place name, Honolulu occupies only a portion of the southeast end of the island. Well-known features found on Oahu include Waikiki, Pearl Harbor, Diamond Head, Hanauma, Kane’ohe Bay, Kailua Bay, North Shore, and the resort destination, Ko’Olina. Oahu is also known for having the longest rain shower in history, which lasted for 200 consecutive days. Kāneʻohe Ranch reported 247 straight days with rain from August 27, 1993 to April 30, 1994. The average temperature in Oahu is around 70–85 °F (21–29 °C) and the island is the warmest in June through October. The weather during the winter is cooler, but still warm with an average temperature of 68–78 °F (20–26 °C). Working for the Department of Defense comes with an abundance of benefits and perks to include competitive compensation packages, paid-time off, medical benefits, student loan repayments, and retirement package with Thrift Savings Plan to include matching employer contributions. Responsibilities MAJOR DUTIES: Perform independent, comprehensive telephone and clinical triaging, and facilitate care coordination through a multidisciplinary approach. Provide patient education as an integral part of the services offered. Screen patient charts to assess the medical history and determine health care needs. Act as relief nurse, triages and screens walk-in patients to assess the severity of the patient's condition and the need for provider intervention. Make psychosocial assessment of patients to identify significant cultural practices, the ability to understand and cooperate, and expectations of care and coping mechanisms. Communicate with providers regarding determinations and situations, documents events appropriately. PERFORMS OTHER DUTIES AS ASSIGNED Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education and experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Nurse (Clinical/Ambulatory): Degree: A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education, Council on Accreditation of Nurse Anesthesia Educational Programs, Accreditation Commission for Midwifery Education, or an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. (Note: You must attach a copy of your transcripts.) Licensure: A current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States; and you must have passed the National Council Licensure Examination. Foreign Degree: A degree from a Foreign Nursing School. Official certification from the Commission on Graduates of Foreign Nursing Schools is required for individuals who graduated from foreign nursing schools. Exemption: You are exempt from the basic requirements above if you are a current federal employee occupying a position in the 0610 occupational series and have been continuously employed in this occupational series since September 27, 2017 or before. Applicants claiming this exemption must meet the requirement below. Note: You will be required to provide appropriate documentation to the respective Human Resources Office to validate your status.Degree or diploma from a professional nursing program approved by the legally designated State accrediting agency at the time the program was completed by the applicant.Active, current registration as a professional nurse in a State, District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: Education/Experience: A diploma, associate degree, or bachelor's degree in Nursing from a professional nursing program and possession of at least one full year of professional nursing experience (equivalent to the GS-09 grade level or above) which includes providing nursing care to a variety of patients, coordinating care, and providing patient or staff education. OR Education: A PhD or equivalent doctoral degree from a professional nursing educational program or related medical science field. Exemption: You are exempt from the qualification requirements above if you are a current federal employee occupying a position in the 0610 occupational series and have been continuously employed in this occupational series since September 27, 2017 or before. Applicants claiming this exemption must meet one of the requirement below. Note: You will be required to provide appropriate documentation to the respective Human Resources Office to validate your status.Completion of all requirements for a doctoral degree (Ph.D. or equivalent) from a professional nursing program.OR3 full years of progressively higher level graduate education from a professional nursing program. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Manager/Supervisor

Part-time

1 week ago

Shift Supervisor / RN

Ohana Pacific Health Kapolei, HI

$52 - $54 / hour

Are you looking to work for mission driven and passionate warriors like yourself? Looking to grow within an organization? The Company: We are Ohana Pacific Health. We positively impact thousands of lives each year with the "Ohana Experience", an organizational culture based on excellence and genuine care. Hawaii's largest, locally owned post-acute healthcare company. Our vision is to transform how healthcare is provided throughout Hawaii. The Position: We're looking for a passionate Shift Supervisor responsible for the supervision of nursing team and who oversees the operation of a nursing unit and the daily delivery of care to residents. Keeps Director of Nursing informed of both progress and potential problems. Coordinates unit admissions, discharges, and transfers. Meets nursing operational standards by contributing information to productivity, quality, and customer-service standards; resolving problems; and identifying system improvements. Identifies guest service requirements by establishing personal rapport with patients and other persons in a position to understand service requirements. Assist charge nurses when needed to manage work assignments if overloaded by emergencies or during high volume time. Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods. Requirements: Graduate of an accredited school of nursing. Current license as a Registered Nurse in the State of Hawaii required. One (1) year professional nursing experience required; experience in geriatrics and current nursing standards of practice preferred; management experience preferred. Current and valid 2 Step TB clearance First Aid and CPR . The Benefits: Paid Time Off (PTO) Tuition Reimbursement & Scholarship Opportunities Medical/Dental/Vision/401K match Excellent growth and advancement opportunities Mission Driven Ohana & Dedicated Team Culture Competitive pay and benefits Ohana Pacific Health is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law. Learn more: EEO is the Law and EEO is the Law Supplement. Ohana Pacific Health participates in the E-Verify program in certain locations as required by law. Learn more at: E-Verify Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact our Talent Acquisitions team. Weekend Supervisor - 12 hour day shift

Full-time

2 days ago

RN - West Emergency Department (Full Time, 36, Night)

The Queen's Health Systems Ewa Beach, HI

RESPONSIBILITIES Last Reviewed: 04/23 Effective Date: 02/03 I. JOB SUMMARY/RESPONSIBILITIES Responsible for coordinating clinical care of patient. Integrates all health care providers to ensure high quality patient/family outcomes, and establishes a consistent and accountable relationship with patient/family. Key responsibilities include, but are not limited to, initiation and development of the plan of care, patient/family education, utilization management and discharge planning. II. TYPICAL PHYSICAL DEMANDS Essential functions- Continuous: lifting up to 1/2 lb., seeing, hearing, talking, grasping, fingering. Frequent to continuous: standing, walking, stooping, forward reaching, handling. Frequent: pushing and pulling up to 30 psi, lifting up to 10 lbs., sitting, bending. Occasional to frequent: squatting, twisting. Occasional: pushing and pulling up to 70 psi; lifting: horizontal lift/carry up to 75 lbs. with assistance, floor to waist up to 35 lbs., waist to shoulder up to 25 lbs., overhead level up to 15 lbs.; carrying up to 35 lbs, running, climbing, side bending, kneeling, crouching, overhead reaching. Operates various machines/tools/work aids. III. TYPICAL WORKING CONDITIONS Inside work. Exposure to body fluids, blood products, and communicable diseases. Work environment may be highly stressful, fast paced and hectic. Assignment to inpatient adult psych areas and Family Treatment Center includes occasionally accompanying patients outdoors. Management of confused/disoriented and combative patients may involve tasks which may compromise physical safety. IV. MINIMUM QUALIFICATIONS A. Education/Certification and Licensure: 1.Licensure: Registered Nurse, State of Hawaii 2.Diploma or Associate Degree in Nursing; Baccalaureate Degree in Nursing preferred. 3.Current BLS/HCP card in all areas; ACLS, NALS and/or PALS in designated areas. 4.Ability to read, write, speak and understand English effectively. SCOPE OF SERVICE The Queen’s Medical Center West Oahu Emergency Department (ED) is a 23-bed unit that provides comprehensive emergency medical and nursing services 24 hours a day for patients of all ages. There are two primary treatment areas: Main ER (17 beds) - All rooms are equipped with monitoring capability, suction, oxygen, and airway supplies. There are some rooms that also have specialized equipment. One Psychiatric/Behavioral Health bed is included in the Main ER. Intake Treatment Area (6 beds) Equal Opportunity Employer/Disability/Vet