Registered Nurse - Special Needs Coordinator

Overview

ERP International, LLC is seeking a Registered Nurse - Special Needs Coordinator for a full-time position supporting Exceptional Family Member Program in support of Tinker AFB, OK. 

 

Be the Best!  Join our team of exceptional health care professionals across the nation. Come discover the immense pride and job satisfaction ERP Employees experience in providing care for our Military Members, their Families and Retired Military Veterans! ERP International has been named a Washington Post 2025 Top Workplace! We are thrilled to be included on the list for a sixth year in a row!

 

* Excellent Compensation & Exceptional Comprehensive Benefits!* Paid Vacation, Paid Sick Time, Plus 11 Paid Federal Holidays! 

* Medical/Dental/Vision, STD/LTD/Life, and Health Savings Account available!* Annual CME Stipend and License/Certification Reimbursement!

* Matching 401K!

 

About ERP International, LLC: ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.

Responsibilities

Schedule:

Monday - Friday 8 hours shift between 7:00am to 4:00pm

No Weekends!

No Holidays! 

 

Job Specific Responsibilities and Tasks: Duties may include but are not limited to:

The SNC oversees and manages the Exceptional Family Member Program – Medical (EFMP-M) IAW DOD and Air Force (AF) policy, and any subsequent implementing guidance. Establishes and maintains procedures to identify family members with special medical and educational needs in a timely manner. The SNC uses a multi-disciplinary and collaborative approach with other key service providers, such as installation youth and childcare facilities, and officer and enlisted spouses groups, to ensure effective outreach and identification of special needs. Ensures AF sponsors assigned to the installation, or whose personnel functions are handled at the installation, are “Q-coded” (EFMP-enrolled) regardless of location of family members.

 

Mandatory knowledge and skills.

• Must have knowledge and skills to effectively apply SNC functions: a) Assessment: Identification of patients that need special medical and education needs/management; comprehensive collection of patient information and medical status; and continued evaluation of an established plan of care; b) Planning: Collaboration with the patient, family/caregiver, primary provider and other members of the health care team for developing an effective plan of care; c) Facilitation: Care coordination and communication among all involved parties; d) Advocacy: Support for the patient and family/caregivers to ensure identified education and appropriate, timely care coordination is received. • Mastery of theories, principles, and methodologies underlying psychosocial practice. Knowledge and understanding of developmental growth; dynamics of human behavior, family, and other social systems; and impact of illness and disability on social functioning. Demonstrated abilities in program planning, implementation, and evaluation, and in conducting individual, family group, and community assessments. Strong capability to work with service members and/or veterans and their families who are experiencing a wide range of complicated mental, emotional, behavioral, physical, psychosocial, and environmental problems. • Working knowledge of medical privacy and confidentiality (Health Insurance Portability and Accountability Act [HIPAA]), and accreditation standards of Accreditation Association for Ambulatory Health Care (AAAHC) and The Joint Commission (TJC). Working knowledge of computer applications/software to include Microsoft Office programs, MS Outlook (email), and internet familiarity is required. • Must demonstrate ability to communicate effectively both orally and written. Must be skillful and tactful in communicating with people who may be physically or mentally ill, uncooperative, fearful, emotionally distraught, and potentially agitated. Must demonstrate ability to apply critical thinking skills and expertise in resolving complicated healthcare, social interpersonal and financial patient situations. Must possess organization, problem-solving and communication skills to articulate medical requirements to patients, families/care givers, medical and non-medical staff in a professional and courteous way.

 

Core Duties:

• The SNC oversees and manages the installation EFMP-M IAW DoD and AF policy and any subsequent implementing guidance.• Uses clinical assessment skills and maintains procedures to identify sponsors whose family members have special, medical and educational needs in a timely manner. The SNC uses a multi-disciplinary and collaborative approach with other key service providers, such as installation youth and childcare facilities, and officer and enlisted spouses groups, to ensure effective outreach and identification of special needs. Ensures family members of the AF personnel or family of the AF member are appropriately “Q coded” (EFMP-enrolled). • Ensures all active duty sponsors known to the Air Force Personnel Center, and local Military Personnel Section (MPS) and/or Commander Support Staff (CSS) where applicable, having family members with special needs are identified in AF medical special needs data management systems. Provides oversight for base-level data entry in AF-provided data management systems used in the management of EFMP-M. • Provides training to installation personnel and medical staff; and consultation as needed to support the implementation of EFMP-M base-wide. • Integrally involved in the Family Member Relocation Clearance (FMRC) process. Ensures all FMRC requirements are implemented by all EFMP-M staff. Coordinates the enrollment process and travel screening for all active duty family members’ and travel screening upon request to the families of DoD civilian sponsored assignments going to an overseas base. • Provides oversight to ensure every AF sponsor with one or more family members with special needs assigned to the installation has a SN file maintained at the Medical Treatment Facility (MTF). Ensures Q-coded sponsors assigned to the installation are contacted annually to determine if there are unmet needs and to request updates of information as needed. • Collaborates with the Integrated Delivery System (IDS) and other interagency forums that provide family medical information and referrals to base and civilian agencies. Ensures EFMP families are referred to the Airman and Family Readiness Center for additional community assistance as needed. Maintains a cooperative working relationship with the base MPS, CSS, and with Air Force Personnel Center (AFPC). Actively supports the integration of EFMP-M, Exceptional Family Member Program – Family Support (EFMP-FS) and Exceptional Family Member Program – Assignments (EFMP-A) services at the installation. Provides information, appropriate contact information, and coordinates referrals as appropriate. • Participates in EFMP quarterly case reviews to discuss/assess newly identified families’, complex, or unmet medical needs. Determine the appropriate resources necessary for the families.• Patient specific assessments and clinical plans of action will be located in MHS Genesis and the Special Needs record. Meeting minutes will not contain patient identifying information. • Coordinates and participates in designated facility meetings. • Participates in the clinic orientation and training of other staff of the Special Needs Program. May serve on committees, work groups, and task forces at the facility. • Must maintain a level of productivity and quality consistent with: complexity of the assignment; facility policies and guidelines; established principles, ethics and standards of practice of professional social work, Health Services Inspection (HSI); and other applicable DoD and service specific guidance’s and policies. • Must also comply with the Equal Employment Opportunity (EEO) Program, infection control and safety policies and procedures. • Follows applicable local MTF/AF/DoD instructions, policies and guidelines. • Completes medical record documentation and coding and designated tracking logs and data reporting as required by local MTF/AF/DoD instructions, policies and guidance. • Completes all required electronic medical record training, MTF-specific orientation and SNC training programs

Qualifications

Minimum Qualifications:

• Degree: Shall possess an associate (ADN) or baccalaureate degree (BSN) or Masters degree (MSN). • Education:Graduate from an accredited college, university or vocational nursingprogram approved by the appropriate State agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant:The National League for Nursing Accrediting Commission (NLNAC) or the Commission on Collegiate Nursing Education (CCNE).• Experience:Two years of registered nurse experience after graduation in a direct patient care clinical setting. within the past 5 years. Preferred experience in a DoD Medical Facility within the last 5 years, but not mandatory

* Certification:Certified/certification eligible by the American Nurses Credentialing Center (ANCC) as a Psychiatric and Mental health Nurse with 2 years full time experience in mental health

• Licensure:Maintain an active, valid, current, and unrestricted license (with no limitations, stipulations or pending adverse actions) to practice nursing as a registered nurse in any US state/jurisdiction.

* Security: Must possess ability to pass a Government background check/security clearance.* Life Support Certification: Possess a current AHA OR ARC BLS Healthcare Provider certification.