Advocate Aurora Health

Medical Assistant (MA) - Internal and Family Medicine, Full-Time (Morton Grove and Glenview)

Department:

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Morton Grove

Clinic Hours:

Monday-Thursday 8am to 7pm

Friday 8am to 5pm

Saturdays 8am to 12pm

Closed on Sundays

Position Hours: 

8-hour shift Monday to Friday (one evening shift is required per week)
One weekend shift is required per month. Hours are subject to change to suit clinic needs.

The main office in Morton Grove. Based on business needs, travel to sister sites in Glenview and Lincolnwood is expected to help cover absences. Distance from Morton Grove to Glenview site is approximately 4 miles and 5 miles to Lincolnwood site.

Glenview

Clinic Hours:

Monday, Wednesday & Thursday: 7AM-7PM

Tuesday: 8AM-7PM

Friday: 7AM-5PM

Saturday: 8AM-12PM (open 3 Saturdays a month)

Sunday: Closed

Medical Assistant Hours:

Monday – Friday: 8.5 hour shifts with a lunch; including one late shift per week (until close) on a week day

Saturday: one shift per month

  • Hours may change based on clinic needs

Other:

  • Main office is Glenview. Occasional travel to sister sites in Morton Grove and Lincolnwood is expected to cover absences. Distance from Glenview to Lincolnwood site is approximately 10 miles and 4 miles to Morton Grove site. One evening shift is expected at least once a week. 

  • A background in primary care with strong phlebotomy skills is preferred.

Pay Range

$21.85 - $32.80

  • MUST have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.

Why Advocate Health: 

When you join Advocate Aurora Health, you are joining one of the nation’s largest nonprofit health systems, serving communities across Illinois and Wisconsin with a strong commitment to equity, excellence, and whole-person care.  

At Advocate Aurora Health we are redefining how, when, and where care is delivered—bringing human kindness to every step of the health journey. Guided by our Purpose, “From discovery to everyday moments, we’re redefining care – for you, for us, for all,” we are committed to lifting everyone up, thinking boldly together, and creating spaces where all belong and can thrive.  

What  Will You Do:  

As a Medical Assistant, you’ll play a vital role on the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.  

As a key member of the ambulatory care team, you will: 

  • Welcome patients and support their transition into care. 

  • Take and record vital signs, medical histories, and health screenings. 

  • Prepare patients for exams and assist providers during procedures. 

  • Administer medications and vaccines as directed. 

  • Perform lab-related tasks including specimen collection and point-of-care testing. 

  • Document care accurately in the electronic health record. 

  • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care. 

Where You Will Work: 

  • Please apply for main location in Morton Grove and/or Glenview.

  • Morton Grove, IL - 6131 W Dempster St

  • Glenview, IL - 1412 Waukegan Rd

  • Lincolnwood, IL - 6540 N Lincoln Ave

We are Looking For:  

Required Qualifications: 

  • High School Diploma or GED required.  

  • Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. 

  • Phlebotomy skills, preferred

Being Part of Something Bigger 

At Advocate Health, your work matters—to patients, teammates, and the communities we serve. If you are passionate about care, teamwork, and making a meaningful difference every day, we would love to grow with you. 

Apply today and help us redefine care—for all. 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

  • Premium pay such as shift, on call, and more based on a teammate's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

  • Flexible Spending Accounts for eligible health care and dependent care expenses

  • Family benefits such as adoption assistance and paid parental leave

  • Defined contribution retirement plans with employer match and other financial wellness programs

  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.


About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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$20.20 - $28.83 / hour
We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Care Promoter, Specialist Cardiology is an unlicensed medical professional who has received specialized training to perform routine administrative and clinical tasks to support the Specialist PCP and provide a great patient experience. In addition to administrative duties, Care Promoters perform clinical duties under direct physician specialist supervision in accordance with state medical practice acts. The Care Promoter, Specialist is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Measures and records patient vital signs; records patient interview and medical history. Collaborates with care team to ensure specialist related medical records and consult notes are obtained. Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient. Escorts patients to exam rooms and ensures their comfort and well-being prior to leaving. Observes patients and reports any changes in patient conditions to the Specialist, PCP, Clinician, and/or other clinical personnel. Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests. Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision. Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing. Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls. Catalogs and communicates patient needs to the Specialist, PCP, Clinician, and/or other clinical personnel. Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times. In partnership with care facilitator team, greets patients and schedules appointments upon check-out. Serves as the gatekeeper for Specialist schedules including, but not limited to ensuring all patients have follow up appointments with PCP and Specialist. Works in conjunction with Care Facilitators to ensure all appointments for the following day are confirmed and all missed appointments are rescheduled appropriately. Works in conjunction with Care Coordinators to ensure Specialist orders are completed and patients scheduled accordingly. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician. Performs other duties as assigned and modified at manager’s discretion . KNOWLEDGE, SKILLS AND ABILITIES: Strong knowledge of Medical Assistant protocols, terminology, services, standards, policies and procedures Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families Exceptional oral and written communication skills, time management skills and organizational skills Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders Ability to manage complex patients requests from providers Ability to make some independent workload decisions Mindset focused on resolving problems for patients and achieving team goals Skilled in basic phone and computer operation Must be detail-oriented to ensure accuracy of reports and data Ability to maintain effective and organized systems to ensure timely patient flow Ability to act calmly in busy or stressful situations Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability and willingness to travel locally and/or regionally up to 95% of the time to assist in covering other centers, as needed Spoken and written fluency in Englis Flexible to work evening, weekends and/or holidays as needed EDUCATION AND EXPERIENCE CRITERIA: High school diploma or equivalent education (GED) required Graduation from a nationally accredited Program in one of the following is required: Medical Assistant, Patient Care Technician Program, Emergency Medical Technician (EMT) or Paramedic A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required BLS for Healthcare Providers required Experience working with geriatric patients is a plus EMR system experience preferred PAY RANGE: $20.2 - $28.83 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS https://chenmed.makeityoursource.com/helpful-documents We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite