Medical Assistant Training Coach

GoHealth Urgent Care Anderson, IN 46011, US

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Medical Assistant Training Coach

About GoHealth Urgent Care

At GoHealth Urgent Care, we put patients first—delivering an effortless care experience through a welcoming culture, operational excellence, and strong partnerships with leading health systems and the communities we serve.

We believe great care starts with great people. That’s why learning, development, and clinical excellence are central to everything we do.

The Opportunity

We’re looking for a Medical Assistant Training Coach who is passionate about teaching, coaching, and developing others. In this role, you’ll partner with Learning and Operations teams to deliver hands-on, competency-based training that prepares Medical Assistants to confidently and consistently deliver high-quality patient care.

This role is ideal for an experienced Medical Assistant who enjoys mentoring, traveling within a market, and playing a meaningful role in onboarding and upskilling clinical team members.

What You’ll Do

Training & Coaching

Deliver hands-on, practical skills training using approved competency-based methods
Assess and validate Medical Assistant competencies for new hires, transfers, and team members needing additional support
Conduct center and department onboarding and orientation
Facilitate workshops and serve as backup for classroom-based training as needed
Complete training documentation and competency assessments using approved digital tools
Conduct 30-, 60-, and 90-day check-ins to support learner confidence and readiness
Collaborate closely with Training Specialists and Learning Leaders to continuously improve training programs

Clinical & Operational Support

Travel within the assigned market to support centers and new hires
Work operational shifts when training activities are not scheduled
Support providers, radiologic technologists, and patients through clinical and administrative duties
Perform patient intake, vitals, point-of-care testing, and exam room preparation
Assist with patient registration, insurance verification, scheduling, and follow-up calls
Maintain supplies, inventory, equipment logs, and quality control documentation

What We’re Looking For

Required Qualifications

High school diploma or equivalent
Training, coaching, or teaching experience
Experience using Electronic Health Records (EHR)
Strong communication, organization, and presentation skills
Willingness to travel and work a flexible schedule

Preferred Qualifications

Graduate of a Medical Assistant program
One or more years of Medical Assistant experience under a licensed healthcare supervisor
Urgent care or fast-paced clinical environment experience

Certification Requirements

One of the following certifications is required

CMA, RMA, CCMA, NCMA, NRCMA, or ARMA

Accepted in lieu of MA certification at time of hire:

LPN or RN
EMT
CNA

Additional requirements:

Basic Life Support (BLS) certification (or obtain within required timeframe)
Computerized Provider Order Entry (CPOE) certification if required by role
State-specific MA credentialing requirements apply where applicable

Why You’ll Love Working Here

Make a direct impact on patient experience by shaping clinical excellence
Play a key role in developing and mentoring Medical Assistants
Partner with passionate clinical, learning, and operations leaders
Be part of a mission-driven organization focused on growth, innovation, and community care

Set up email alerts as new job postings become available that meet your interest!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Share this job

Related Jobs

Medical Assistant II - Urgent Care - Hazel Dell

IU Health Noblesville, IN

Overview Location: Hazel Dell Urgent Care, 14645 Hazel Dell Rd., Suite 120, Noblesville, IN 46062 Schedule: Full-Time, 0.9 FTE Join a fast-paced Urgent Care team dedicated to providing exceptional patient care in a collaborative and supportive environment. Schedule Full-time, days Three 10-12 hour shifts per week Monday-Friday: 7:45 AM - 8:15 PM Saturday/Sunday: 7:45 AM - 6:15 PM Three weekend shifts required per month Rotating holiday schedule Responsibilities Room patients and obtain vital signs Perform point-of-care testing Administer medications as directed Provide wound care support Complete occupational health visits Document patient information accurately in the electronic medical record Communicate test results and complete patient follow-up calls Support quality and compliance initiatives Cross-train to assist with front desk coverage as needed Qualifications Certified/Registered Medical Assistant required Minimum of one year of clinical Medical Assistant experience outside of clinical rotations or externships Experience working in a fast-paced clinical environment preferred Strong communication, organizational, and teamwork skills Flexible schedule and availability required Benefits Benefits Designed for You 401(k) with employer match Tuition reimbursement Student loan forgiveness eligibility Employee Assistance Program (EAP) Healthy Results Wellness Program with bi‑weekly incentives Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. High school diploma or equivalent required. Graduation from a Medical Assistant program required. Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC). Knowledge of OSHA, CLIA, and ADA required. Knowledge of ICD-10 and CPT coding required. TB validated (to administer or read) or validation obtained within 6 months of hire preferred. Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire. Knowledge of standard laboratory and medical procedures. Knowledge of insurance plans and third-party payers. Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists. Requires basic math and accurate data collection and entry skills.

CMA

Urgent Care

3 weeks ago

Clinical Tech. (Medical Assistant)

Fast Pace Health New Castle, IN

Overview At Fast Pace Health, Clinical Techs provide clinical and administrative support essential for effective patient care under the direct supervision of a Provider, Nurse Practitioner or Physician Assistant. They provide outstanding patient service, maintaining a compassionate and welcoming atmosphere and respond quickly and accurately to changes in condition or response to treatment. The Clinical Tech position will provide effective customer service for all internal and external customers by using, excellent, in-depth knowledge as well as communicating effectively with team members. Why Choose Fast Pace Health? Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Clinical Tech you can be! We will help you grow your clinical competencies, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment. We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few. As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with pot lucks. At Fast Pace, our community is our family, and we are a family first community. Responsibilities Primary: Ability to fulfill all responsibilities of the Patient Care Specialist position as detailed in the specific Patient Care Specialist job description. The ability to maintain friendly, cordial relations with all employees, build and maintain confidence and credibility with all employees. Deliver clinical and administrative support for the team and adhere to all policies and procedures of the company. Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness. Ensure that the activities of the Clinical Tech are conducted in a manner that is consistent with overall department expectations and are in compliance with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA. Prepare exam and treatment rooms for patient intake. Triage patients by checking vitals, performing blood draws and giving injections, etc. Observe patients, charting, reporting changes in patients’ conditions, such as adverse reactions to medication or treatment and taking any necessary action. Assist with lab testing and phlebotomy. Assist providers in preparing for minor procedures and physicals. Prepare and maintain supplies and equipment for treatment. Assist patients utilizing a Virtual Medicine Provider. Ensure accurate completion of patient charts in a timely matter and forwarding charts as appropriate on a daily basis. Arrange referrals to a specialist and obtaining pre-authorizations when directed by the Provider. The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers. Perform federal and non-federal DOT, BAT and Drug Screen exams. The ability to perform the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands. Ability to comply with Company standards of operations. Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness. The ability to promote and maintain a respectful culture of employee, employer and business confidentiality. Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training. Ability to maintain the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors. Perform other duties as assigned by management. Secondary: Assist with clerical work such as checking in patients, obtaining and recording demographic, insurance and financial information, with strong attention to detail and in a manner that is professional and caring to our patients. Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes. Work as part of the overall team by answering telephone, taking messages and returning voicemails in a friendly and professional manner Essential Functions Specific to Supporting Telehealth Prepare patient charts by virtual patient communication, generally phone or video conferencing. Assist with patient follow ups including but not limited to: pharmacy requests, patient paperwork, scheduling, and clinical calls with patients or other facilities including physical Fast Pace clinics. *** Additional Requirements and Responsibilities Level 1: High School Diploma or its equivalent with a current CPR license* and/or at least 1 year of experience as a certified MA, EMT Paramedic preferred in clinic setting, preferably urgent care Level 2: Certified MA, EMT or Paramedic with a current CPR license* and either (1) 4 years’ experience in relevant role and 2 year of Fast Pace experience in Clinical Tech role or (2) 6 years’ experience in relevant role. Level 3: Certified MA, EMT, or Paramedic with a current CPR license* and either (1) 6 years’ experience in relevant role and 2 years of Fast Pace experience in Clinical Tech role or (2) 8 years’ experience in relevant role. Level 4: Certified MA, EMT, or Paramedic with a current CPR license* and either (1) 6 years’ experience in relevant role and 2 years of Fast Pace experience in Clinical Tech role or (2) 8 years’ experience in relevant role. Additional Responsibilities: Administration duties, including but not limited to scheduling, ordering, training, and other duties assigned by Clinic and or Regional Director *Receive and active within 7 days of hire. Experience Requirements and Preferences Basic Requirements: Education: High School Diploma or its equivalent AND Experience: At least 1 year of experience as an MA, EMT or Paramedic preferred in clinic setting, preferably urgent care Current License or Certification: Graduate of an accredited Medical Assistant school strongly preferred. License must be active, in good standing, and verifiable with the proper regulatory agency. TB and IV Certification required to be obtained within 60 days of employment and maintained during employment if applicable in your state Education Requirements High School Diploma or Its Equivalent Compliance Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct. Please refer to the links below for information regarding your rights under certain federal laws: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf Mississippi Residents Only: In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs [or alcohol] in their metabolites.” Miss. Code. Ann. § 71-7-3(5). Applicants are limited to individuals from states, excluding the following: California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.

Medical Assistant - Podiatry, W 98th St

Community Health Network Carmel, IN

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference The Medical Assistant will be responsible for assisting the provider of an ambulatory health care site with facilitation of patient visit and procedures, routine laboratory tests, referrals, and quality outcomes for the population of the practice. As an MA, you will also get to actively participate in Network quality initiatives regarding best practices. Exceptional Skills And Qualifications Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving. Diploma from a Medical Assistant program OR a high school diploma + 1 year of Medical Assistant experience in physician practice. PMAC Medical Assistant certification required within 6 months of hire Licensure for Radiology required within 6 months of hire Prepare exam rooms and treatment areas for patient use including required cleaning and stocking of supplies Room patients and manage an efficient flow of provider’s caseload Obtain necessary vital signs, EKGs, and/or specimen collection Documentation of care using the EPIC EMR system Perform Point of Care Testing based on patient’s chief complaint and available protocols Process referrals and medication refills Maintain positive relationships with patients, providers, and staff Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Apply Today!

Medical Assistant II-Cardiology - Carmel

IU Health Indianapolis, IN

Overview Full-time (40 hours/week) Schedule: 8:00a–4:30p No weekends or IUH observed holidays Location 11725 N Illinois St, Suite 355, Carmel, IN 46032 Requirements Current Medical Assistant certification required for a MA II Cardiology experience preferred but not required Clinic Overview Team of 6 Medical Assistants Fast-paced, high-volume outpatient clinic Role Highlights Rooming patients for most of the day Some administrative work and placing monitors Time breakdown: ~90% patient rooming Basic cross-training in scheduling expected Growth Opportunities Medical Assistant Career Ladder Benefits Benefits Designed for You 401(k) with employer match Tuition reimbursement Student loan forgiveness eligibility Employee Assistance Program (EAP) Healthy Results Wellness Program with bi‑weekly incentives Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. High school diploma or equivalent required. Graduation from a Medical Assistant program required. Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC). Knowledge of OSHA, CLIA, and ADA required. Knowledge of ICD-10 and CPT coding required. TB validated (to administer or read) or validation obtained within 6 months of hire preferred. Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire. Knowledge of standard laboratory and medical procedures. Knowledge of insurance plans and third-party payers. Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists. Requires basic math and accurate data collection and entry skills.

Medical Assistant Ortho

Henry Community Health Knightstown, IN

Responsibilities: Perform office procedures including; billing, bookkeeping and typing/correspondence Ability to take vital signs, ECG and perform other clinical assistance tasks Interacts with patients and families in a professional manner Maintains professionalism while interacting with payors, vendors, insurance, etc. Qualifications: Requires completion of a Medical Assistant training program or a certification in Medical Assisting One year related experience preferred Interpersonal skills necessary to communicate with patients and families and collaborate with health team members CPR certification The above statements are intended to describe the functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list. Benefits: We believe that work-life balance is critical to fulfilling our values of excellence and service. That’s why we offer flexible scheduling, competitive compensation, bonuses and discounts for you and your family. In addition to health, vision and dental insurance; a few of the benefits available at HCH include: Continuing education scholarships Generous paid days off (PDO) - with the option to rollover unused hours each year Employer funded pension