Be the Bridge to Quality & Compassion – Join Us as a Quality Resource Nurse!
ABOUT BLUE RIDGE CARE SERVICES
At Blue Ridge Care, we deliver extraordinary care to improve life’s journey. As a mission-driven, not-for-profit healthcare system, we provide integrated services in hospice, serious illness care, the Program of All-Inclusive Care for the Elderly (PACE), community thrift shops, and grief support—meeting patients and families with the compassion, expertise, and respect they deserve. Our goal is simple: to reimagine how communities experience aging, serious illness, and end-of-life care through personalized, high-quality services.
POSITION SUMMARY
The Quality Resource Nurse plays a vital role in ensuring the delivery of high-quality patient care and compliance with regulatory standards. This role supports employee and occupational health initiatives, conducts chart reviews, assists with clinical informatics, and helps manage medical supplies to keep clinical operations running smoothly. By collaborating with interdisciplinary teams, the Quality Resource Nurse promotes a culture of safety, quality, and continuous improvement throughout Blue Ridge Care.
ESSENTIAL DUTIES & RESPONSIBILITIES
Administer immunizations, tuberculosis screenings, and titers in support of employee and occupational health.
Serve as an advanced administrator of the electronic medical record system, providing staff training and troubleshooting support.
Educate staff on compliance standards to ensure documentation aligns with regulations.
Conduct medical record chart reviews, provide feedback, and highlight areas requiring improvement.
Report trends and high-risk areas to leadership to support education and performance improvement.
Support Hospice Outcomes & Patient Evaluation (HOPE) compliance and staff training.
Assist with departmental needs, including supply management, survey calls, incident recording, and service recovery.
Provide education, orientation support, and participate in QAPI meetings.
Deliver direct patient care as assigned (LPNs under RN supervision).
Practice infection control and universal precautions in all interactions.
Manage time effectively to fulfill responsibilities with minimal overtime.
Demonstrate professional communication, collaboration, and confidentiality in all interactions.
Contribute to organizational quality initiatives and uphold Blue Ridge Care’s mission and values.
Travel throughout the service area as needed.
ESSENTIAL REQUIREMENTS
Current and unrestricted Licensed Practical Nurse (LPN) license in Virginia.
Certification in Hospice and Palliative Licensed Nursing (CHPLN) preferred.
Minimum of 3 years’ clinical nursing experience in hospice or palliative care.
Strong knowledge of hospice care principles and regulatory standards.
Excellent written, verbal, and interpersonal communication skills.
Proficiency in EMR systems and comfort with educational technology.
Strong organizational skills with the ability to manage multiple priorities.
Compassionate, empathetic, and committed to patient-centered care.
Valid driver’s license, reliable vehicle, and insurance in accordance with organizational requirements.
BENEFITS
Health, Dental, and Vision Insurance
Retirement with Company Match
Paid Time Off
Paid Volunteer Time
Thrift Shop Discount
Blue Ridge Care is a non-profit, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and patients served.
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