Medical Assistant - Neurology

Good Shepherd Health Care System Hermiston, OR, US

$22.88 - $38.31 / hour

Overview

Employer paid benefits; Medical, Dental, and Vision.

Compensation: Min $22.88 Max $38.31

$8,000 sign-on bonus w/3-year commitment.

The Medical Assistant provides comprehensive clinical and administrative support to healthcare providers in delivering quality patient care. This role encompasses direct patient care activities including vital sign assessment, medication administration, and patient education; clinical documentation and electronic health record management; coordination of referrals and prior authorizations; and administrative functions essential to clinic operations. The Medical Assistant works under the supervision and guidance of the Clinic Nursing Supervisor or Practice Manager, collaborating as part of an integrated healthcare team to ensure efficient clinic workflow and optimal patient outcomes.

Responsibilities

Essential Job Functions:

Patient Care & Clinical Support

Patient Intake & Preparation: Room patients and collect pertinent information including vital signs, current medications, medical history, and chief complaint for provider review
Examination & Procedure Support: Prepare exam rooms with necessary supplies and instruments; assist providers during examinations and procedures; ensure proper cleaning and sterilization of all equipment
Clinical Procedures: Administer immunizations, vaccines, and contraceptive injections with direct supervision per established protocols and provider orders
Patient Education: Provide patient education and instruction as directed by healthcare providers

Diagnostic Tests: Perform EKGs, spirometry, glucose monitoring (point-of-care testing), CLIA-waived laboratory tests including urinalysis and pulse oximetry as ordered
Nursing Visits: Conduct focused visits for blood pressure monitoring, suture/staple removal, injection appointments, weight checks, and other routine procedures as directed

Documentation & Records Management

Electronic Health Records: Accurately document vital signs, medications, patient histories, immunizations, and clinical findings in the electronic medical record system
Prescription Management: Process and input prescription refill requests into electronic records and route appropriate providers for approval

Communication & Coordination

The employee supports the hospital mission, vision, values, policies, and procedures.
Patient Communication: Respond to incoming calls and messages from patients regarding medical questions, appointment scheduling, and general inquiries
Professional Communication: Coordinate with other healthcare providers, insurance companies, and pharmacies regarding patient care and insurance coverage issues
Prior Authorization: Collaborate with referral coordinator to identify authorization requirements and obtain prior approvals for medications and procedures as directed
Participates in required education for DNV programs as applicable to position.

Supply & Inventory Management

Clinical Supplies: Maintain adequate inventory of medical supplies in examination rooms and central supply areas
Medication Management: Stock and reorder medications in coordination with Practice Manager and vaccine coordinator, following provider specifications for required supplies and vaccines

Administrative Support

Front Office Support: Support reception duties including appointment scheduling, chart preparation, and phone coverage as needed
Procedural Documentation: Maintain current procedure guidelines and protocols to assist other staff members

General Support: Performs other related duties as assigned.

Schedule Flexibility

Variable Hours: Position requires flexibility to work evenings, weekends, and holidays as patient care needs and clinic operations dictate
Multi-Specialty Support: May be assigned to work across various medical specialties within the practice

Qualifications

Qualifications:

Education

Required: High school graduate or equivalent. Copy must be provided upon hire.

Preferred: NA

Licenses/ certifications/ registrations

Required: Current BLS certification.

Preferred: Current Certified Medical Assistant certification and or completion of an accredited program and/or coursework for Medical Assistant, Certified.

Experience

Required: The ability to work with a culturally diverse population.

Preferred: Bilingual and/or English Spanish speaking preferred.

Other

Knowledge of computers, phones, and other office equipment. Knowledge in clinical equipment including but not limited to: EKG, vital sign monitoring devices, glucometer, scales, various lab testing equipment, etc.

Physical Requirements:

The physical and sensory functions described below are essential to the successful performance of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. The position requires sufficient auditory ability to detect and respond to various sounds, including patient alarms and verbal communication. Clear and effective communication is essential, as is the ability to interact with patients, families, and healthcare team members. Visual acuity is necessary for observing patient conditions, reading documentation and monitors, and distinguishing colors for clinical purposes, such as identifying medications or safety indicators. Tactile perception is also important for assessing physical characteristics such as temperature, size, shape, or texture during patient care. Motor coordination is required for reaching, grasping, handling, and performing fine motor tasks necessary for the use of medical equipment and procedures. The position also involves occasional stooping, kneeling, crouching, or crawling when assisting patients or accessing equipment. Walking and standing are typically continuous throughout the shift. The role requires the ability to lift to 50 pounds independently and involves frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds. There may also be occasional lifting or transferring of individuals weighing over 100 pounds, with the expectation that appropriate lifting techniques, mechanical aids, or team assistance will be used to ensure safety. May to sit for long periods of time.

Working Conditions:

This position is performed primarily in an indoor healthcare environment, such as a hospital, clinic, or long-term care facility. While the work setting is protected from outdoor weather conditions, it may be subject to variable indoor temperatures. The role involves frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment, with the expectation that all staff follow appropriate safety protocols and utilize personal protective equipment (PPE) as required.

The health care environment can be fast-paced and unpredictable, requiring the ability to respond quickly to changing circumstances, including high-pressure or emergency situations. The work setting also involves multiple simultaneous demands and varying levels of noise due to medical equipment, staff activity, and patient needs.

40 Hours USD $22.88/Hr. USD $38.31/Hr. 01-3281 Neurology Day

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Conducts and administers pregnancy tests, occult blood tests, hematocrits, blood draws, peak flows, glucose monitoring, PPDs, injections, immunizations, Snellen tests, EKGs, Ishihara’s color test, rapid strep tests, tympanograms, and dipstick urine samples. Assists with suture removal, wound packing, simple dressings, nebulizer treatments and catheterization. Assists provider with procedures including pelvic exams, pap smears, office surgeries and throat cultures. Notifies patients of specialist appointment, make appropriate insurance referrals. Notifies patients of test results per provider direction. Calls in prescription refills as requested by provider. Performs clerical responsibilities that support the overall operations of the Clinic as assigned. Listens to patient questions and concerns and advises where permissible and/or obtains information from the provider. Maintains patient confidentiality in accordance with Samaritan’s HIPAA Policy. Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment according to department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; and restocking exam/procedure rooms. Utilizes necessary equipment with appropriate safety measures, with required training and check off prior to use. Reports problems or concerns with equipment to the Clinic Care Director or Supervisor. Understands and demonstrates appropriate infection control practices in accordance with the Organization’s policy. Demonstrates ethical conduct and practices. May be exposed to varying and unpredictable situations. Handles emergency or crisis situations to include performing emergency patient care. Responds appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor. Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise. Ensures no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of chemical Safety Data Sheets (SDS), equipment, infection control, fire, disaster, safe lifting and body mechanics. Ensures self-compliance with organization policies and procedures, as well as labor agreements. Ensures the interface with team members and other support groups is conducted in a courteous and efficient manner conducive with the organization's values. Conducts self in a professional manner and ensures personal appearance meets the standards necessary to perform the job function while representing the organization. Ensures that additional accountabilities, as may be required by management, be handled in a manner necessary to meet organizational standards. WORK ENVIRONMENT The professional in this position reports to the Director of Operations. The person in this position will work closely with other Samaritan professionals within various departments to include, but not limited to the Physician Offices, Lab, Pharmacy, Radiology, etc. EDUCATION & EXPERIENCE Education: High school diploma or equivalent required. License: Active Washington state Medical Assistant – Certified license. Experience : Experience working in a clinic setting providing support to providers in medical specialties preferred. Skills/Competencies: Demonstrates competency on skills and use of equipment listed on department specific checklist. Critical thinking skills: Seeks resources for direction, when necessary. Performs independent problem solving. Decision-making is logical and deliberate. Performs actions that demonstrate accountability. Exercises safe judgment in decision-making. Practices within legal and ethical guidelines. Demonstrates competency in ability to care for customers/patients across the age continuum. Current (Healthcare Provider [HCP] level) CPR certification. PHYSICAL REQUIREMENTS: Frequent prolonged standing/walking. Occasional lifting, reaching, kneeling, bending, stooping, pushing and pulling. Occasional heavy lifting (lift/carry up to 50 lbs.). Maneuver and/or transfer patients. Manual dexterity and mobility. Ability to read and understand patient charts, provider orders, tests results, etc. Ability to communicate using verbal and/or written skills for accurate exchange of information with physicians, nurses, health care professionals, patients and/or family, and the public. As a Samaritan professional, you will be asked to commit to being part of a culture grounded in our Mission, Vision, Values, and Strategy that brings service and operational excellence to life each day while creating an exceptional experience for our patients, professionals, physicians, and students. Additionally, how we present ourselves matters, and adherence to our Professional Appearance Policy reflects the pride, respect, and professionalism we bring to those we serve.