Care Manager Registered Nurse - Field (North/Northwest Suburbs of Chicago, IL)

$66,575 - $142,576 / year

Program Overview:

Help us elevate our patient care to a whole new level! Join our Aetna team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on our members, who are enrolled in Medicare and Medicaid and present with a wide range of complex health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members’ health care and social determinant needs. Join us in this exciting opportunity as we grow and expand to change lives in new markets across the country.

Position Summary

The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process. The Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources

Required Qualifications

• Must reside in the state of Illinois

•Must possess reliable transportation and be willing and able to travel up to 50-75% of the time from home location in and around North/Northwest Suburbs of Chicago. Mileage is reimbursed per our company expense reimbursement policy

• Minimum 3-5 years clinical practical experience

• Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually

• Excellent analytical and problem-solving skills

• Effective communications, organizational, and interpersonal skills.

• Ability to work independently

• Effective computer skills including navigating multiple systems and keyboarding

• Demonstrates proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some special proprietary applications

Preferred Qualifications

• 2-3 years Care Management, discharge planning and/or home health care coordination experience

• Certified Case Manager

•Bilingual

Education

Associate's degree required, bachelor's preferred

License:

Active and unencumbered Registered Nurse license in the state of Illinois

Work from Home Requirements:

• You must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of your computer and

a minimum download speed of 25 mbs download and 3 mbs upload. WiFi and satellite internet are not permitted.

• A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS

Health and HIPAA guidelines, and allowing for uninterrupted work during work hours.

• Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live.

• The company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide their own

workspace furniture (desk or standing desk, as this position would require you to be at your desk for extended periods of time).

• If hired, you will commit to obtaining required internet speeds and adhere to all Work From Home requirements.

Technical and Logistical Requirements:

• Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications

simultaneously to streamline tasks and improve efficiency.

• Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and

virtual meetings.

• Collaboration & Scheduling: Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or

similar (Google Workspace).

• Systems Access & Security: Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when

unattended, manage strong passwords, and recognize suspicious emails or links.

• Troubleshooting & Support: Ability to resolve common technical issues independently, such as: restarting an application when

frozen, resolving internet connection issues, and contacting IT for unresolved technical issues.

• Future Growth: Openness to learning new skills in the future as the workplace environment evolves

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$66,575.00 - $142,576.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/20/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Share this job

Related Jobs

Home Health

Full-time

2 months ago

Care Manager, Registered Nurse - Field (Kane County and surrounding areas, IL)

CVS Health Geneva, IL

$66,575 - $142,576 / year

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Program Overview Help us elevate patient care to a whole new level. Join Aetna, an industry leader in serving dual-eligible populations through best-in-class clinical and operational models. In this role, you will have a meaningful impact on members enrolled in both Medicare and Medicaid who face complex medical, behavioral, and social challenges. Through compassionate support and effective communication, we partner with members, providers, caregivers, and community organizations to address the full spectrum of healthcare and social determinant needs. As we continue to grow and expand into new markets across the country, we invite you to join us in transforming lives and improving health outcomes. Position Summary The Care Manager RN uses a collaborative, member-centered approach to assess, plan, coordinate, implement, monitor, and evaluate healthcare services. This role partners with members and their families to address comprehensive health needs, facilitate access to appropriate resources, and promote quality, cost-effective outcomes. The Care Manager develops and implements individualized care plans that support wellness, optimize clinical outcomes, and ensure members receive the appropriate benefits, services, and support needed to achieve their health goals. Key Responsibilities Serve as a liaison among members, families, providers, employers, health plans, community organizations, and other key stakeholders. Coordinate and manage care activities for members with complex, chronic, catastrophic, or acute health conditions across the continuum of care. Conduct comprehensive assessments to evaluate medical, functional, psychosocial, and environmental needs. Develop, implement, and monitor individualized care plans designed to improve health outcomes and support member wellness. Facilitate access to appropriate healthcare services, community resources, home health services, and alternative levels of care. Engage with members telephonically and through in-person visits in homes, provider offices, or community settings as needed. Collaborate with interdisciplinary care teams to ensure coordinated, evidence-based care. Communicate effectively with providers, members, caregivers, and other stakeholders regarding treatment plans, progress, and care needs. Educate members and families on disease management, prevention strategies, available benefits, and community resources. Conduct outreach to treating physicians, specialists, and other providers to support care coordination and treatment planning. Monitor member progress and adjust care plans as needed to achieve desired outcomes. Maintain accurate and timely documentation of case management activities in accordance with organizational, regulatory, and accreditation requirements. Ensure compliance with all applicable laws, regulations, policies, and case management standards. Promote optimal health outcomes, functional independence, and quality of life through proactive intervention and advocacy. Required Qualifications Active and unrestricted Registered Nurse (RN) license in IL Must possess reliable transportation and be willing and able to travel up to 50-75% of the time in Kane county and surrounding areas. Mileage is reimbursed per our company expense reimbursement policy Minimum of 3-5 years of clinical nursing experience. Minimum of 2-3 years of experience in case management, discharge planning, care coordination, or home health. Strong clinical assessment, critical thinking, and problem-solving skills. Excellent communication, organizational, and interpersonal skills. Ability to work independently and effectively in a remote environment. Comfortable use of technology to collaborate virtually with interdisciplinary teams. Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, as well as care management and documentation systems. Strong computer skills with the ability to navigate multiple systems simultaneously. Preferred Qualifications Certified Case Manager (CCM) certification. Experience working with Medicare, Medicaid, or dual-eligible populations. Experience in addressing social determinants of health and coordinating community-based services. Education Associate or bachelor’s degree in nursing from an accredited institution. Work from Home Requirements: • You must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload. WiFi and satellite internet are not permitted. • A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS Health and HIPAA guidelines, and allowing for uninterrupted work during work hours. • Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live. • The company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide their own workspace furniture (desk or standing desk, as this position would require you to be at your desk for extended periods of time). • If hired, you will commit to obtaining required internet speeds and adhere to all Work From Home requirements. Technical and Logistical Requirements: • Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously to streamline tasks and improve efficiency. • Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and virtual meetings. • Collaboration & Scheduling: Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or similar (Google Workspace). • Systems Access & Security: Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when unattended, manage strong passwords, and recognize suspicious emails or links. • Troubleshooting & Support: Ability to resolve common technical issues independently, such as: restarting an application when frozen, resolving internet connection issues, and contacting IT for unresolved technical issues. • Future Growth: Openness to learning new skills in the future as the workplace environment evolves Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,575.00 - $142,576.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 09/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Home Health

Full-time

2 days ago

Registered Nurse (RN)

Elite Care Management, Inc. Naperville, IL

$83,000 - $86,000 / year

NOW HIRING REGISTERED NURSE! Elite Care Management - Illinois Make a difference in the Lives of Those Who Served! Elite Care Management is seeking an experienced, organized, and compassionate Registered Nurse (RN) to oversee our Veterans Care Program. This position is ideal for a nurse who enjoys clinical leadership, care coordination, staff supervision, and ensuring veterans receive the highest quality of care in their homes. Company car to be provided. Key Responsibilities Coordinate care and services for veterans receiving home nursing and personal care assistance Conduct initial nursing assessments and supervisory visits as required Supervise and support Home Health Aides (HHAs), Certified Nursing Assistants (CNAs) and nursing personnel Ensure compliance with VA Community Care reqirements, agency policies, and applicable Illinois regulations Collaborate with VA representatives, veterans, families, and agency leadership Monitor care plans, documentation, authorizations, and quality of services Assist with staff education, competency evaluations, and performance improvement Address clinical concerns and promote veteran satiffaction and continuity of care Illinois RN License Minimum 2 years of nursing experience preferred Home care, home health, case management, or supervisory experience preferred Familiarity with VA programs and Community Care requirements is a plus Strong organizational, communication, and leadership skills Ability to work independently while supporting a collaborative team Valid Driver's License Leadership opportunity within a growing Veterans Care Program Supportive administrative and clinical leadership team Opportunity to build relationships with veterans and their families Competitive compensation based on experience Meaningful work serving those who have served our country Ready to Make an Impact? Join Elite Care Management and help us continue delivering exceptional care to our nation's veterans. Apply today and become part of the Elite Team! Elite Care Management is an Equal Opportunity Employer.

Nurse Supervisor

Reliance Home Health Caregivers Naperville, IL

Reliance HHC is looking for an Office Manager to join our team in our Naperville office. The Office Manager is responsible for overseeing the general administrative functions and any events or activities in the office. The ideal candidate will have prior administrative experience working in an office supporting multiple levels of employees. He/she greets visitors and should present an accessible and approachable tone as well as have excellent communication skills. The ideal candidate has a healthy initiative and can anticipate needs. Responsibilities: Supplies – Order and maintain all office-related supplies, including furniture, letterhead and new supplies as needed. Deliver or order food or drinks as needed for events. Manage – Organize company events, meetings, and conferences. Supervise, monitor and delegate work to administrative staff as needed. Create a system for the team to be able to locate and review any files or records. Organize onboarding programs for new employees. Create and maintain the office budget. Coordination – Arrange and book travel and accommodations. Respond to correspondence, complaints and inquiries. Provide backup support to other administrative staff as needed including answering phones, sorting and distributing mail, and preparing documents. Requirements: A high school diploma or equivalent is required; Associate degree preferred Three years of previous office management experience Superb communication skills Reliance Home Health Caregivers provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Reliance Home Health Caregivers to hire me. If I am hired, I understand that either Reliance Home Health Caregivers or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Reliance Home Health Caregivers has the authority to make any assurance to the contrary. I also understand that no guarantee will be given for the number of hours of work. Upon my termination, I authorize the release of reference information to potential employers. I understand that if an offer of employment is made, the following must be successfully completed as a condition of employment: A background check that will include: information from previous employers, whether contained in written records or not, all public/private records, including criminal, civil, driving, credit, and education, and any other pertinent information relating to my ability to successfully perform the job for which I have been offered employment. Pre-employment drug screening. Pre-employment physical. Proof of citizenship or authorization for employment in the United States is required in accordance with the Immigration Reform and Control Act of 1986. I attest that I have given to Reliance Home Health Caregivers true and complete information on this application. No requested information has been concealed. I authorize Reliance Home Health Caregivers to contact references provided for employment reference checks. If any information I have provided in untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

Pediatric Nurse Supervisor- Naperville, IL 60563

Reliance Home Health Caregivers Naperville, IL

$105,000 - $110,000 / year

Job Summary We are seeking an experienced and compassionate Nurse Supervisor specializing in Pediatric Home Health Nursing to lead and coordinate care for our pediatric patients. This leadership role involves overseeing nursing staff, ensuring high-quality patient care, and maintaining compliance with healthcare standards. The ideal candidate will possess extensive clinical expertise in pediatrics, critical care, and home health settings, along with strong management skills to foster a collaborative and efficient team environment. Familiarity with EMR/EHR systems such as Epic, Cerner, and Athenahealth is essential. This position offers an opportunity to make a meaningful difference in the lives of children with complex medical needs while supporting their families through comprehensive home-based care. Duties Supervise and manage a team of pediatric home health nurses, ensuring adherence to clinical protocols and quality standards Coordinate patient care plans including assessments, medication administration, IV infusions, tube feeding, catheter care, and ventilator management Oversee patient evaluations such as vital signs, physical examinations, diagnostic evaluations, and medical documentation Ensure compliance with HIPAA regulations and maintain accurate medical records using EMR/EHR systems like Epic, Cerner, or Athenahealth Conduct staff training on sterile techniques, aseptic procedures, infection control, and specialized care such as neonatal ventilator management or dementia care Facilitate discharge planning, case management, and utilization review to optimize patient outcomes Collaborate with interdisciplinary teams including physicians specializing in pediatrics, neonatal intensive care (NICU), PICU, or neonatal ventilator support Monitor clinical performance through patient assessment data and quality audits; implement improvements as needed Provide leadership during emergency situations such as airway management or acute pain episodes; ensure staff are trained in basic life support (BLS) and advanced skills like suturing or spinal tap procedures Maintain compliance with all regulatory standards including NCQA standards and Workers' Compensation Law Experience Extensive clinical background in pediatrics with experience in neonatal intensive care (NICU), PICU, or pediatric acute care settings Proven supervisory or nurse management experience leading multidisciplinary teams in home health or hospital environments Familiarity with medical terminology related to pediatric conditions such as developmental disabilities, behavioral health issues, or chronic illnesses like Geriatrics or Alzheimer’s/dementia care Proficiency in EMR/EHR systems including Epic, Cerner, Athenahealth; experience with ICD-9/10 coding and CPT coding is highly desirable Knowledge of infection control practices, sterile processing techniques, specimen collection/processing, and laboratory experience Ability to perform physical assessments including vital signs, venipuncture (blood draws), phlebotomy, medication administration (including injections), and use of specialized equipment like Hoyer lifts or neonatal ventilators Strong understanding of healthcare regulations including HIPAA compliance and NCQA standards Excellent communication skills for triage situations and family education on health coaching and discharge planning This role is ideal for a dedicated nurse leader committed to delivering exceptional pediatric home health services through compassionate patient care and effective team supervision. Job Type: Full-time Pay range : $105,000 - $110,000 Benefits: Bereavement leave Health insurance Mileage reimbursement Paid holidays Paid sick time Paid time off Work Location: In person Reliance Home Health Caregivers provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Reliance Home Health Caregivers to hire me. If I am hired, I understand that either Reliance Home Health Caregivers or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Reliance Home Health Caregivers has the authority to make any assurance to the contrary. I also understand that no guarantee will be given for the number of hours of work. Upon my termination, I authorize the release of reference information to potential employers. I understand that if an offer of employment is made, the following must be successfully completed as a condition of employment: A background check that will include: information from previous employers, whether contained in written records or not, all public/private records, including criminal, civil, driving, credit, and education, and any other pertinent information relating to my ability to successfully perform the job for which I have been offered employment. Pre-employment drug screening. Pre-employment physical. Proof of citizenship or authorization for employment in the United States is required in accordance with the Immigration Reform and Control Act of 1986. I attest that I have given to Reliance Home Health Caregivers true and complete information on this application. No requested information has been concealed. I authorize Reliance Home Health Caregivers to contact references provided for employment reference checks. If any information I have provided in untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

Director of Nursing (Home Nursing) - Naperville,IL 60563

Reliance Home Health Caregivers Naperville, IL

Department: Nursing / Clinical Services Reports To: Administrator / Executive Director / Chief Executive Officer Position Type: Full-Time Location: Reliance Home Health Caregivers, Naperville,IL 60563 Experience: 10 to 15 Years Pay : $140,000 - $150,000 Supervises: Clinical Nurse Supervisors, Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and other clinical personnel as assigned Position Summary The Director of Nursing (DON) is responsible for the overall leadership, management, coordination, and oversight of nursing and clinical services provided by the home nursing agency. The DON ensures that clients receive safe, appropriate, high-quality, and person-centered nursing care in accordance with physician/provider orders, individualized plans of care, agency policies, professional nursing standards, and applicable federal and Illinois requirements. The Director of Nursing provides clinical leadership to the nursing department, supervises nursing personnel, oversees clinical competency and performance, supports new client admissions and case openings, monitors supervisory visits and documentation, and works collaboratively with Human Resources, Scheduling, Quality Assurance, and agency leadership to maintain appropriate staffing and continuity of care. Essential Duties and Responsibilities 1. Clinical Leadership and Nursing Oversight Provide overall direction and leadership for the agency's home nursing services. Ensure nursing services are delivered safely, professionally, and according to each client's authorized plan of care and physician/provider orders. Establish and maintain appropriate standards of nursing practice. Provide clinical guidance and consultation to nursing supervisors, RNs, LPNs, and other clinical staff. Review significant changes in client condition and ensure appropriate clinical interventions, notifications, and follow-up. Promote client safety, dignity, independence, privacy, and quality of life. Serve as a clinical resource for complex cases and nursing concerns. 2. Client Admission and Case Management Participate in or oversee the clinical admission process for new home nursing clients. Review referrals and available clinical information to determine whether the agency can safely meet the client's nursing needs. Ensure appropriate nursing assessments are completed before or at the initiation of services as required. Oversee development, implementation, review, and revision of individualized plans of care. Ensure nursing staff understand client-specific diagnoses, medications, treatments, precautions, equipment, emergency procedures, and physician orders before assuming independent responsibility for a case. Coordinate with clients, families, physicians/providers, hospitals, pharmacies, vendors, and other members of the healthcare team as appropriate. 3. Nursing Supervision and Field Visits Ensure required supervisory visits are completed accurately and within established timeframes. Conduct field supervisory visits when necessary. Assign qualified clinical supervisors to clients based on clinical needs, geographic coverage, and staff competency. Review supervisory visit findings and ensure identified concerns receive timely follow-up. Evaluate whether nursing services remain appropriate and whether changes to the client's plan of care are necessary. Ensure clinical concerns identified during field visits are communicated to appropriate leadership and healthcare providers. 4. Nurse Competency and Skills Validation Establish and oversee nursing competency requirements. Ensure nurses complete required competency and skills evaluations before independently performing assigned clinical procedures. Coordinate initial and ongoing competency evaluations for nursing personnel. Verify competency for client-specific skills, which may include medication administration, enteral feeding, tracheostomy care, ventilator care, seizure management, oxygen administration, catheter care, wound care, and other authorized nursing procedures. Ensure competency documentation is completed and maintained appropriately. Identify nurses requiring additional education, retraining, supervision, or competency validation. 5. Staff Orientation, Education, and Training Participate in clinical orientation for newly hired nurses. Ensure nursing employees receive appropriate general and client-specific training. Develop or approve clinical training materials, nursing protocols, and competency tools. Provide continuing education and clinical updates when changes occur in policies, procedures, regulations, or standards of practice. Identify educational needs through audits, incidents, supervisory visits, performance reviews, and clinical observations. 6. Nursing Staffing and Continuity of Care Collaborate closely with Scheduling and Human Resources to maintain adequate nursing coverage. Assist in determining whether nurses are clinically appropriate for specific client assignments. Ensure nurses are assigned within their authorized scope of practice and demonstrated competencies. Address clinical staffing concerns that could affect client health or safety. Assist with emergency staffing and continuity-of-care planning when necessary. Work with Scheduling to minimize missed shifts and gaps in nursing coverage. Escalate significant staffing shortages or safety concerns to agency leadership. 7. Documentation and Medical Record Oversight Ensure nursing documentation is complete, accurate, timely, and consistent with the client's plan of care. Review clinical records, nursing notes, assessments, supervisory documentation, medication records, treatment records, and other clinical documentation as required. Monitor documentation for omissions, inconsistencies, late entries, or other compliance concerns. Ensure corrections and follow-up are completed when documentation deficiencies are identified. Maintain confidentiality of client health information in accordance with HIPAA and agency policy. 8. Quality Assurance and Performance Improvement Participate in the agency's Quality Assurance/Performance Improvement activities. Conduct or oversee clinical audits to evaluate quality, safety, documentation, and compliance. Review trends involving hospitalizations, emergency department visits, medication errors, missed shifts, client complaints, incidents, and other clinical concerns. Develop corrective action and improvement plans when deficiencies are identified. Monitor corrective actions to determine whether improvements are sustained. Report significant clinical trends and risks to agency leadership. 9. Incident Management and Client Safety Review clinical incidents, medication errors, injuries, changes in condition, hospitalizations, and other significant events. Ensure appropriate immediate clinical action is taken to protect client health and safety. Ensure physicians/providers, guardians, families, agency leadership, and other required parties are notified when appropriate. Participate in investigations involving clinical care or nursing practice. Identify whether additional training, supervision, corrective action, or changes to the plan of care are necessary. Cooperate with regulatory or oversight investigations as required. 10. Regulatory and Policy Compliance Maintain knowledge of applicable federal and Illinois requirements governing home nursing services. Ensure nursing practices comply with professional standards, agency policies, licensing requirements, payer requirements, and applicable regulations. Assist with regulatory surveys, audits, inspections, and corrective action plans. Maintain required nursing policies and procedures and recommend revisions when necessary. Ensure clinical staff maintain required licenses, certifications, training, and competencies in collaboration with Human Resources. 11. Personnel Management Supervise and evaluate nursing leadership and clinical staff as assigned. Participate in interviewing, selecting, orienting, and evaluating nursing personnel. Conduct or participate in nursing performance evaluations. Provide coaching and corrective guidance regarding clinical performance. Collaborate with Human Resources regarding nursing employee performance, attendance, conduct, competency, or compliance concerns. Recommend retraining, additional supervision, removal from a client assignment, disciplinary action, or other appropriate intervention when warranted. Promote professional communication, accountability, teamwork, and respectful workplace conduct. 12. Communication and Interdepartmental Collaboration The Director of Nursing will maintain effective communication and collaboration with: Agency Administration and Executive Leadership Human Resources Scheduling/Staffing Department Quality Assurance/Compliance Clinical Nurse Supervisors Field Nurses Clients and families/guardians Physicians and other healthcare providers Hospitals and healthcare facilities Pharmacies and medical equipment providers Case managers and other authorized external partners The DON is expected to communicate significant clinical, staffing, safety, and compliance concerns promptly to appropriate leadership. Minimum Qualifications Current and unrestricted Registered Nurse (RN) license in the State of Illinois . Nursing degree from an accredited nursing program. Appropriate professional nursing experience consistent with the services provided by the agency. Previous supervisory, management, home health, home nursing, private duty nursing, or similar clinical leadership experience strongly preferred. Current CPR/BLS certification as required by the agency. Knowledge of nursing standards, clinical documentation, care planning, medication management, infection prevention, and patient safety. Knowledge of applicable home-care regulations and professional nursing requirements. Ability to supervise and evaluate nursing personnel. Strong leadership, communication, organizational, and problem-solving skills. Ability to manage multiple clients, employees, clinical priorities, and deadlines. Ability to respond appropriately to urgent clinical and staffing situations. Core Competencies The successful Director of Nursing should demonstrate: Clinical leadership and sound nursing judgment Patient/client safety awareness Staff supervision and accountability Regulatory and policy compliance Clinical documentation oversight Quality assurance and performance improvement Effective communication Conflict resolution Staff education and development Emergency decision-making Confidentiality and professional ethics Organization and time management Interdepartmental collaboration Commitment to person-centered care Performance Expectations Performance will be evaluated based on areas including: Quality and safety of nursing services Timely completion of supervisory visits and clinical reviews Nursing competency compliance Accuracy and completeness of clinical documentation Client and family satisfaction Staff performance and development Appropriate response to incidents and clinical concerns Regulatory and policy compliance Continuity of care and clinical staffing support Quality improvement outcomes Communication and collaboration with other departments Responsiveness to agency leadership Confidentiality The Director of Nursing must maintain strict confidentiality regarding client, employee, medical, and organizational information and comply with HIPAA, agency confidentiality policies, and all applicable privacy requirements. #RELRNIND Reliance Home Health Caregivers provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Reliance Home Health Caregivers to hire me. If I am hired, I understand that either Reliance Home Health Caregivers or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Reliance Home Health Caregivers has the authority to make any assurance to the contrary. I also understand that no guarantee will be given for the number of hours of work. Upon my termination, I authorize the release of reference information to potential employers. I understand that if an offer of employment is made, the following must be successfully completed as a condition of employment: A background check that will include: information from previous employers, whether contained in written records or not, all public/private records, including criminal, civil, driving, credit, and education, and any other pertinent information relating to my ability to successfully perform the job for which I have been offered employment. Pre-employment drug screening. Pre-employment physical. Proof of citizenship or authorization for employment in the United States is required in accordance with the Immigration Reform and Control Act of 1986. I attest that I have given to Reliance Home Health Caregivers true and complete information on this application. No requested information has been concealed. I authorize Reliance Home Health Caregivers to contact references provided for employment reference checks. If any information I have provided in untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.