Medical Assistant Co-op

Beth Israel Lahey Health Needham, MA, US

$19 - $21 / hour

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Under the general supervision of the designated supervisor (depending on the location) and in collaboration with a clinical overseer, where applicable, the Medical Assistant student is responsible for assisting in the delivery of high quality and safe clinical care. S/he will assist with patient care and operational flow by performing clerical and clinical duties as needed within the scope of their training and applicable to the kind of practice and patient population. This person is someone enrolled in a Technical School's Medical Assistant Co-Op program and seeking additional hands-on experience.

Job Description:

ssential Duties & Responsibilities:
Clinical Considerations and Decision Making: Ways in which the MA comes to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information and to respond in concerned and involved ways.
A Accountable for providing safe patient care by demonstrating organizational skills that maintain and       coordinate safe delivery of quality care for assigned patients/families.
B. Participates in a culturally competent plan of care that identifies patient problems, expected outcomes, and addresses preventative measures.
C. Delivers care that is specific to the age of the patient
D. Cares for patients as delegated by the provider, RN or LPN within scope of practice and competence.
E. Contributes information provided by the patient or family for the assessment of health status

I. Collaborative Relationship: Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care.

Establishes collaborative relationships with nurses, physicians, other colleagues, patients and    families.
Participates in and supports the educational plan for patient and family.

II. Clinical Guidance: The MA, within the scope of his/her practice and department specific skills, is responsible for the nature and quality of care they provide for patients.

Demonstrates appropriate behavior by adhering to unit policies and procedures and practice guidelines specific to the setting.
Demonstrates the ability to provide and maintain patient safety in the environment of care
Demonstrates skills as a responsive and supportive team member.
Demonstrates ability to fulfill role in regulatory compliance and readiness.

Clinical/Direct patient care (The procedures performed may vary from practice to practice based on specialties, department's staffing model and/or patient population.)
Greets, identifies, transports and/or escorts patients to exam room.
Accurately obtains all elements of the MA rooming standards. Documents data in Electronic Health Record (EHR.)   Reports findings as needed to provider. Using the Pended Order workflow, pends orders as needed for provider signature.
Prepares patient for examination:
Asks patient for and documents chief complaint, symptoms, and duration of symptoms in EHR
Obtains history and reviews medication list. Asks patient if they need any medication refills and queues refills in EHR.
Documents all drug and other allergies
Documents smoking history
Takes vital signs (Height, Weight, Blood Pressure, Pulse, Respiration, Temperature)
Observes patient, documents and reports findings to provider.
Alerts the provider when patient is ready and communicates pertinent clinical information
Notifies provider of abnormal vital signs, elevated pain scores or safety concerns.
Assists the provider with the patient visit and care as required:
Prepares special equipment, instruments and supplies as needed.
Provides instructions to patient regarding any diagnostic test and procedure after they have been educated by the provider.
Prepares and labels specimens obtained by the MA or the provider for transport based on the Labeling Policy.

Required Qualifications:
1. Concurrent Vocational or Technical training in Nursing required.
2. 0-1 years related work experience required.
3. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Competencies:
1. Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
2. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
3. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
4. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
5. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
6. Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
7. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. 8. 8. Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Age based Competencies:
Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

Pay Range:

$19.00 - $21.00

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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