Medical Assistant I - Bilingual (Spanish) - San Rafael, CA

Planned Parenthood Northern California San Anselmo, CA 94901, US

$25.75 - $30.78 / hour

Planned Parenthood Northern California (PPNorCal) is seeking a Bilingual (Spanish) Reproductive Health Specialist (Medical Assistant) for our San Rafael Health Center. This role is full-time, 40 hours per week. Planned Parenthood Northern California (PPNorCal) offers a comprehensive benefits package, including 100% employer-paid medical insurance for full-time employees, 75% coverage for dependent children, 25% coverage for spouses/domestic partners, dental and vision insurance, employer-paid life and long-term disability coverage, earned time off (ETO) and paid sick time accrued based on hours worked, a 403(b) retirement plan with up to 4% employer match after 12 months, and 10 paid holidays plus 2 floating holidays each year.

Work Schedule:

Monday: 8:30 AM – 5:00 PM

Tuesday: 8:30 AM – 5:00 PM

Wednesday: 11:30 AM – 8:00 PM

Thursday: 8:30 AM – 5:00 PM

Friday: 8:30 AM – 5:00 PM

This position is represented by SEIU Local 1021.

EXTERNAL APPLICANTS: After review of your application, resume and qualifications, you may be invited to the next phase of the selection process, which includes a pre-recorded video interview, responding to screening questions. If you are being invited to do the video interview, you will receive an email and text with the video platform link and will have 5 days to complete this video interview.

SUMMARY

A Reproductive Health Specialist (RHS) is a member of the health care team, assisting with the provision of family planning health care, prenatal (if offered) and abortion services, and research activities (as assigned). An RHS provides health information to patients, supports licensed providers in providing clinical services, and performs health center-based duties required for patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES include being trained in back-office responsibilities listed below. Other duties may be assigned.

Provide health information and instructions to patients and assist other staff in a patient-centered manner.
Process and document lab work.
Assist in the recovery room if surgical services are provided.
Perform medical assistant-related tasks including taking vital signs, venipuncture, injections, and document in the electronic medical record.
Work as a team member to set-up and clean-up exam rooms and lab, handle lab specimens, stock supplies, and maintain lab equipment.
Support patient care activities of licensed providers, including RN, Clinician, and/or Physician as directed.
Provide information and patient education about PPNorCal’s services, including pregnancy options, in a caring, non-judgmental, factual manner.
Assist in all aspects of abortion procedure, including performing vital signs, lab work, and tissue processing as needed; assist abortion provider during procedure while being supportive of patient; and assist in recovery room.
Participate in affiliate research studies conducted in the health center in accordance with study protocols, standard operating procedures, and departmental goals.
Work with Community Health Workers (CHWs) to identify and assist patients who need community and referrals.
Schedule appointments, provide information about medical services and appropriate referrals, and provide health information as appropriate.
Maintain complete patient confidentiality at all times.
Function as a member of a health care team, demonstrating a positive attitude and willingness to assist team members at all times. Handle communication problems with other staff and managers directly, constructively, and with sensitivity.
Ensure accurate completion and patient understanding of all necessary forms.
Abstract or scan medical records into the electronic health record as needed.
Adhere to affiliate goals and policies on professionalism, wait time in-health center, and the system for addressing patient complaints.
Maintain professional image through appropriate dress and manner. Treat other staff and patients with courtesy and respect at all times, under all circumstances.
Participate in health center efforts to achieve established goals for productivity.
Remain flexible and available to extend/change scheduled hours as needed to meet needs of the health center and our patients.
Follow affiliate-wide protocols, policies, and procedures, and any center-specific policies and procedures. Understand and demonstrate, in all interactions, the importance of high-quality care, including accurate charting, filing, and follow-up.
Utilize the principles of trauma-informed care and communication throughout all interactions with other staff and patients at all times.
Participate in maintaining general upkeep of the facility; keep lobbies, reception area, and other rooms tidy.
Float RHS staff are required to travel to multiple regional based health centers as requested. May be short notice and travel will be greater than 50% of time.
Other administrative responsibilities as assigned.
Active participation in the advancement of PPNorCal’s Diversity, Equity, and Inclusion commitment.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate degree (A. A.) or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Experience working in a health care setting preferred.
Knowledge of medical assistant practices and reproductive health care preferred.
Ability to work calmly, efficiently and represent the organization with a high degree of professionalism.
Excellent customer service, problem solving, judgment, organizational, and communication skills.
Ability to multi-task and to work independently and as a member of the team.
Flexible and able to work in other health center locations, as requested.
Must be able to travel to Administration Offices to attend trainings and meetings as needed.
Bilingual in English and Spanish highly desired.
Ability to support the provision of reproductive health care services to socioeconomically diverse populations with cultural competency.
Ability to support the provision of reproductive health care services with a non-judgmental, patient-centered approach.
Commitment to quality health care.

LANGUAGE SKILLS

Ability to read and interpret documents such as medical protocols, safety rules, operating and maintenance instructions, and procedure manuals. Ability to document in medical chart concisely, accurately, and according to PPNorCal protocols.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to manage cash, make change, and balance the daily posts.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of basic keyboarding, internet access and email systems.

PROTECTED HEALTH INFORMATION (PHI) ACCESS REQUIREMENT

As required for patient treatment and health care operations.

CERTIFICATES, LICENSES, REGISTRATIONS

Medical Assistant certificate desired but not required.

OTHER SKILLS, ABILITIES, QUALIFICATIONS

Possess the ability to view services through the patients' eyes to serve patients promptly, competently, and in a friendly manner. Possess the ability to recognize complaints as opportunities to improve service.
Be capable of working in a busy environment, handling multiple tasks simultaneously without compromising accuracy, attention to detail, and courtesy and respect to patients and staff.
Through meetings and discussions, help develop ideas for improving services in ways that patients value.

Pay Range: The wage scale reflects the compensation that a new employee can expect to receive if offered employment. The wage scale for this position is $25.75 to $30.78 per hour, based on relevant professional years of experience.

Planned Parenthood Northern California is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PPNorCal is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact Human Resources to make arrangements.

We provide healthcare and education services to 137,000 adults and youth every year at 17 health centers located throughout 20 Northern California counties. Planned Parenthood Northern California offers high-quality, affordable health care to all, regardless of income, insurance, or immigration status. We care. No matter what!

Our experienced and caring medical staff gives each patient honest information and personal attention. We provide a full range of services, including birth control, breast exams, cancer screenings, medication and in-clinic abortion, pregnancy testing and counseling, prenatal care, PrEP, and nPEP to prevent HIV infection, STI screening and treatment, vasectomy and infertility services, gender-affirming hormone therapy, and more.

Share this job

Related Jobs

CMA

Outpatient

1 month ago

Medical Assistant

Kaiser Permanente South San Francisco, CA

Job Summary: Assists in examination and treatment of patients under the direction of the Physician and/or Designee. Essential Responsibilities: Interviews patients and measure vital signs and other pertinent information as required by department. Records information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department. Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department. Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources. Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others. Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy. Supports a collaborative labor-management partnership environment. Supervisory Responsibilities: This job has no supervisory responsibilities. Grade 180

Certified Medical Assistant - Float San Francisco

GoHealth Urgent Care Daly City, CA

$23 - $30 / hour

You’re more valuable than ever – And that’s just how we’ll make you feel. UCSF Health , one of the nation's leading health care providers, and GoHealth Urgent Care , an on-demand consumer-centric care company, are operating urgent care centers across the San Francisco Bay Area. At UCSF Health-GoHealth Urgent Care , we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients. Hourly rate: $23.00- $30.00 This position offers monthly incentive pay based on performance metrics Job Requirements Education High School Diploma required Graduate of a Medical Assisting Program preferred Work Experience Medical Assistant experience preferred Front Desk experience preferred Required Licenses/Certifications Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following certifications is required (or must obtain within 15 months of hire): CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals) In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant *In the state of California MA's must hold: 1) Graduate of MA school needed + Certified OR, 2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc Essential Functions Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Additional Knowledge, Skills and Abilities Required Basic Medical Assistant duties Ability to type quickly, basic computer knowledge Proficient in Microsoft Word and Excel Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals Exceptional written and verbal communication skills Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference Set up email alerts as new job postings become available that meet your interest! All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business. For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy

Medical Assistant (Full Time)

Schweiger Dermatology Group The Castro, CA

$22 - $27 / hour

Schweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and over 170+ offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger provides medical, cosmetic, and surgical dermatology and allergy services with over 2.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger has also received Great Place to Work certification. To learn more, click here . Schweiger's Ultimate Employee Experience : Positive work environment with the tools you need to do your job and grow Full time employees (30+ hours per week) are eligible for: Medical ( Virtual Care included) , HSA/FSA, Dental, Vision on 1st of the month after hire date 401K after 30 days of employment Company Sponsored Short Term Disability ( Only applicable for non-California employee ) Pre-tax savings available for public transit commuters Your birthday is an additional personal holiday Part-time employees (less than 30 hours) are eligible for: Dental and Vision on 1st of the month after date of hire 401K after 30 days of employment Employee discounts on Schweiger skin care products & cosmetic services Job Summary: Full-Time Medical Assistant at our SF - Castro and SF - Presidio Terrace Offices. The Medical Assistant is responsible for performing the highest quality of medical, clinical, and clerical tasks in a medical setting. Previous healthcare experience is required. Dermatology experience is required. Schedule: Full time, 30+ hours. Availability Monday through Friday. Open Flexibility to help cover in a team environment is needed. Medical Assistant Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s) Assist physician in medical, cosmetic and laser procedures Assist provider in recording prescribed treatments, medications, biopsies, cultures, photos, prescriptions, prior authorization and procedures within established guidelines Understand provider to patient flow and anticipate provider’s next steps to the best of their ability Prep rooms before and after patients, including checking all equipment at the beginning of each shift to ensure all is in proper working order Provide pre-care and post-care treatment instructions as needed Daily scan all retail and cosmetic products and medical supplies and alert Head MA and/or GM of any low level supplies Perform inventory responsibilities and stocking of supplies and equipment as requested Attend all in-house training and continued education opportunities Qualifications Dermatology experience required Healthcare experience required Nationally Certified Medical Assistant preferred Experience using EMR software and patient scheduling systems Must be computer savvy and familiar with Microsoft Word, Excel and Outlook Strong communication, interpersonal, and organizational skills Excellent patient relation and customer services skills Open availability to work during weekdays and weekends Hourly Pay Range: $22 - $27 Schweiger, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law. Schweiger does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.

Medical Assistant 2

UCSF Health San Francisco, CA

Job Description JOB SUMMARY Under supervision of the clinical nurse manager, guided by policies and procedures of the Ambulatory Services, and in collaboration with the Clinical Nursing Staff, the Hospital Assistant II assists in the delivery of care to patients in outpatient behavioral health.Work includesa varietyof personal careand clinical procedures including assuring positive care outcomes. They will perform assigned patientcareandreviewofsystemsdatacollection insupportofthespecialtycareservices providedtopatientswithinthepractices.They arerequiredtolearnandbeabletoassistin procedures.They are required to adhere to the Telephone and House Standards as adopted by the Medical Center. REPORTING RELATIONSHIPS Supervisesno staff Qualifications REQUIRED Certification from an approved Medical Assistant program; or equivalent combination of training and experience. One year of experience as a Medical Assistant/Hospital Assistant in a medical practice. Knowledge and abilities essential to the successful performance of the duties assigned to the position. Current American Heart Association CPR Certification. Preferred None Required Licenses/Certifications CurrentAmericanHeartAssociationCPRCertification Medical Assistant Certification POPULATIONS SERVED Populationsserved:Child,Adolescent,Adult, Geriatric . About Us About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values . In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here . Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Medical Assistant 3

UCSF Health San Francisco, CA

Job Description Under supervision of the Assistant Nurse Manager, guided by policies and procedures of Ambulatory Services, the Primary Care Medical Assistant will participate on a clinical team which handles daily rooming and health record maintenance of primary care patients within the Women’s Health Primary Care (WHPC) practice. The role of the MA is to assist the provider care team by coordinating care for patients on and off the daily schedule. The MA will act as a conduit for the transmission of information between providers and patients and coordinate services for patients needing preventive care maintenance, especially those with serious, complex or chronic health problems. The MA will provide advocacy, information, and referral services to patients and families to address their medical and psychosocial needs. Qualifications REQUIRED QUALIFICATION Certification from an approved Medical Assistant program or equivalent combination of training and experience. One year experience as a Medical Assistant in a medical practice. Knowledge and abilities essential to the successful performance of the duties assigned to the position. Current American Heart Association CPR Certification. Demonstrated computer familiarity, keyboard skills, computer literate in programs such as Microsoft Word and Excel. Willingness to learn new computer programs as needed to sustain practice operations. Ability to work effectively with people from diverse cultures and diverse socioeconomic situations. Familiarity with insurance verification and authorizations Ability to sit at a computer terminal for extended periods of time, with no restrictions for keyboarding. Strong computer skills, including basic keyboarding skills, and experience and ability to work effectively in Word and Excel. Ability to prioritize and work efficiently with multiple forms of patient & provider communication including email, fax and phone system. Excellent organizational and problem-solving skills. Excellent verbal skills. Excellent interpersonal skills Strong writing skills to include the ability to compose basic office communications. Ability to deal sensitively and effectively with patients. Ability to communicate effectively and efficiently with team physicians and referring physicians Preferred Familiarity with Epic (APeX) electronic health record system Familiarity with immunizations including cycles and standard recommendations Experience working with the public, preferably in a medical/hospital/clinic environment Demonstrated fluency in Spanish or Chinese language: speaking, reading and writing Internal Medicine, Geriatric, or Family Medicine experience Familiarity and/or prior experience using a disease registry to track a population of patients Experience collecting, and entering data, identifying errors and missing information, and performing basic analysis Certification in phlebotomy (CPT) Required Licenses/Certifications Current American Heart Association CPR certification About Us About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values . In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here . Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html