Lead Registered Nurse-Primary care

Nemours Children's Health Milford, DE, US

Job Description

The Lead RN provides clinical leadership and operational support to ensure safe, efficient, and high-quality patient care within the ambulatory practice. This role serves as a clinical resource for nursing and support staff, assists with daily workflow and staffing needs, supports onboarding and training, and collaborates closely with providers and practice leadership. The Lead RN must be a hands-on leader who is willing and able to step in and assist the team with clinical and operational needs as needed. Strong leadership, communication, teamwork, and problem-solving skills are essential.

The Lead RN is responsible for promoting and advancing the professional development of all clinical associates in the ambulatory setting through role modeling, mentoring, and providing feedback. In consultation with the Nurse Manger/Office Manager, the Lead RN monitors the ongoing clinical performance of clinical associates which includes registered professional nurses, licensed practical nurses, medical assistants and other unlicensed assistive personnel. Provides necessary coaching, and collaborates with the Nurse Manager/Office Manager and Physician in Charge to facilitate the day to day clinical operations of the office.

Essential Functions

Performs the essential job functions of the Registered Nurse job description.
Participates in the interviewing and hiring of clinical staff.
Coordinates and monitors orientation of new clinical associates to ensure they meet 90 day performance goals.
Provides oversight of clinical staff to ensure that appropriate policies and procedures are followed in the provision of patient care
Monitors and ensures completion of annual competencies for clinical staff
Serves as flow facilitator for clinical staff in the accurate and timely completion of patient care.
Utilizes resources including but not limited to telephone call monitoring, immunization accuracy audits, and EMR chart reviews to provide quantitative and qualitative feedback to clinical staff.
Collaborates with nurse/office manager to ensure professional behavior of clinical team members through monitoring of adherence to Nemours Standards of Behavior.
Manages medication and vaccine processes to ensure compliance with pharmacy standards and applicable regulations.
Participates in lead nurse meetings and shares pertinent information with clinical associates.

Requirements

BSN Required
Must have or be eligible for DE nursing license
Certified Pediatric Nurse (CPN) or appropriate national certification recognized by the ANCC preferred.
1-3 years of job related experience required.

Pediatric Office Nurse Experience Required

Phone Triage experience preferred
BLS Certification with the American Heart Association

About Us

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org .

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