CMA Jobs in Dallas, TX

CMA Outpatient Full-time
Parkland Health (TX)

Medical Assistant - Southeast Clinic

Parkland Health (TX) Dallas, TX
Location: Moody Outpatient Center Southeast Clinic with 10% float to other clinics Primary Purpose This role functions as an integral member of the medical home team in providing direct patient care. This role assists physicians, mid level providers, nurses, and other medical staff by performing administrative and clinical duties under the direction of physician. This role reports to the nurse manager or designee, who is responsible for administrative supervision and orientation to the area's policies and procedures. This role obtains vital signs, perform preventive screenings, maintains an inventory of appropriate supplies, ensures safe and efficient patient flow, tracks high-risk referrals and lab tests, facilitates safe transitions of care, organizes the practice environment to assure patient safety and quality health outcomes, and contributes to HEDIS and designated quality measures. The individual displays responsible behaviors, communicates effectively to others and functions at the highest level based on scope of practice. Education •Must have completed training through an accredited Medical Assistant training program. Experience •None. Certification/Registration/Licensure •Must have a current healthcare provider BLS for Healthcare Providers certification within 90 days of hire and/or placement in job from one of the following: American Heart Association American Red Cross Rescuer Military Training Network •Current incumbents in the role as of 7/1/2023 must obtain a health care provider BLS for Healthcare Providers certification no later than 9/30/2023. Skills or Special Abilities •Must be able to demonstrate basic patient skills and skill in the use of supplies and assigned equipment. •Must be able to communicate effectively with patients, families, and PHHS staff. •Must be able to demonstrate patient centered/patient valued behaviors. Responsibilities Administrative Responsibilities: Review daily appointment schedule with relevant staff and develops a plan for patient care activities. Obtains external medical and immunization records prior to appointment; Forwards clinical information to internal or external specialty services in a timely manner; Process lab letters, phone calls, prescription refill requests, referrals and forms, and obtain prior authorizations for medications, referrals and tests per insurance requirements; Track labs and referrals, scans and indexes appropriate documents; documents all communication with patient per EHR standards. Collaborates with team to accommodate same day requests, checks, and responds to email and pools daily. Ensures work area is stocked with current forms for daily work and computer downtime. Demonstrates proficiency in the use of required computer systems. Clinical Responsibilities: Prepare and assess patients for visit. Ensure exam rooms are neat, clean, and stocked per infection control standards. Observe, record and report patient responses to medical care provided during appointment. Assist with office procedures and collection of specimens. Adhere to infection control and hand hygiene guidelines during all patient care activities. Recognize and adhere to Joint Commission Safety policies. Report safety concerns promptly by following the chain of command established in the area. Performs Environmental of Care and laboratory quality control per policies. Ability to travel to other locations as assigned, and contribute to team and clinic operations by cross-covering co-workers during training, meetings, lunch, and/or as needed per scope, competency and education. Professional Development Responsibilities: Constructively participate in employee engagement activities, patient satisfaction activities, performance improvement projects, departmental and committee meetings; shares ideas and best practices for improving operational and clinical workflow. Complete all required training prior to due date. May administer unit dose medications under the direction of the delegating physician according to departmental policies and procedures after successful completion of competencies and signed Physician-MA delegation form. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 989320
CMA Urgent Care Part-time
PM Pediatric Care

Medical Assistant-Part Time-Dallas, TX

PM Pediatric Care Dallas, TX
$17 - $27 / hour
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors. Description Job Responsibilities: Provide clinical and administrative support for providers, patients, and office operations Greet and register patients as they arrive Obtain medical history, patient vital signs, and intake Prepare patients for X-rays Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred) Irrigate and assist with wounds Assist in performing quality control testing in the lab Be an integral part of the patient care team and assist with patient care within the scope of practice Keep exam rooms and front reception stocked with adequate supplies Maintain order and cleanliness of the waiting room area Practice standard safety practices and precautions Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician) Maintains operations by following policies and procedures; reporting needed changes to management team Maintains patient confidence and protects operations by keeping patient care information confidential Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments Assistant patients with complaints and taking an active role in service recovery when needed Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures Provide exceptional customer services Qualifications High school diploma or GED Prior experience and/or education as a Medical Assistant Knowledge or EKG placement and processing in children Ability to obtain laboratory tests via nasal swab, and venipuncture Demonstrate a professional and friendly demeanor Strong communications and organizational skills Prior pediatric experience Capable of multi-tasking in a fast-paced environment Comfortable with computers, Microsoft Office Suite Willing to learn medical software Experience with medical records preferred Compensation: $17 - $27/hour The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications. EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
CMA Outpatient Per Diem
Premise Health

Medical Assistant (MA)- PRN

Premise Health Dallas, TX
Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.premisehealth.com. As a PRN Medical Assistant (MA)- PRN, you'll provide care to client employees in our Health Center located in Fort Worth, TX. The scheduled hours are PRN as needed Monday-Friday 6:00-2:30pm or 2:30pm-11:00pm. What You’ll Do Interviews patients and measures vital signs (pulse rate, temperature, blood pressure, weight, and height) Maintains patient health records to ensure accurate and up-to-date records Prepares treatment rooms, cleans and sterilizes instruments Medication administration including injections, performs laboratory tests, operates EKGs and other diagnostic equipment as permitted by state regulations Performs administrative tasks, assists at the front desk, schedules appointments, makes follow-up calls, and orders medical supplies Performs other duties as assigned What You’ll Bring National certification in Medical Assisting from a Premise Health approved organization OR Certificate/Diploma and Transcripts from an accredited Medical Assistant program with hands on externship completed and passed- total online courses are not accepted Current certification with hands-on training in AHA, ARC or equivalent Basic Life Support for health care providers is required State Lab Certificate (NV only) CMA certification required from the American Association of Medical Assistants, the National Center of Competency Testing, the National Certification Medical Association, American Medical Technologists, or any other recognized certifying body approved by the Board of Medical Examiners (South Carolina only) Previous Medical Assistant experience preferred Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers our PRN and Part-time (less than 20hrs/week) team members a 401(k) program with company match, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits will be discussed once you connect with our Talent Acquisition team. Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
CMA Outpatient
Optum

Medical Assistant Float - WellMed DFW East

Optum DeSoto, TX
$16 - $29 / hour
$1,500 Sign on Bonus Available for External Candidates 18 days of PTO & Closed on Major Holidays, MA Certification Fee Reimbursement, 401K Match Explore opportunities with WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring. Connecting. Growing together. The Medical Assistant (MA) participates in providing patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The MA performs duties within their scope of practice delegated by, and under the supervision of, a provider (TX) or physician (FL) Duties include: Organizes the clinical environment and provides support in patient care situations. Support includes but is not limited to assisting physicians and nursing personnel, including those skills listed under Job Functions below along with various other procedures under the direct supervision and responsibility of a medical provider. The MA assists in identifying patient needs or problems and communicating data to the provider or other members of the clinical team. The MA delivers quality customer service. Ensures policy and procedures are followed including infection control, privacy and confidentiality. Completes mandatory training. Primary Responsibilities: Performs all duties within the scope of a Medical Assistant's practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non-intravenous medication, performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Performs quality control checks on equipment. Prepares and sterilizes medical equipment using the autoclave Rooms patients according to policy and procedures, prepares patient for examination Records patient care documentation in the medical record accurately and in a timely manner Coordinates patient care as directed by physicians, company standards and policies Respects patient confidentiality at all times and treats patients with courtesy and respect Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments Practices standard infection control precautions Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge Supports and follows Standard Delegation of Orders (SDO) Performs all other related duties as assigned Must be willing to travel to various locations based on business needs. This position will mainly support the DFW East Team 1 which consists of clinics located in Arlington, Duncanville, DeSoto, and Dallas You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school graduate or GED equivalent Current, nationally recognized Medical Assistant certification or the ability to obtain the certification within 180 days of employment. Medical Assistants who are hired prior to receiving their certification are expected to perform at the same level as a 'certified' Medical Assistant Current BLS certification for healthcare providers (written exam and in-person assessment) at time of hire or within 30 days of hire Basic computer literacy required, with intermediate Excel skills Knowledge of medical terminology Proven ability to react calmly and effectively in emergency situations Proven good communication and customer service skills Driver's license and reliable transportation Willing to travel to various locations based on business needs This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease Preferred Qualifications: 1+ years of experience as a Medical Assistant Knowledge of ICD-10 and CPT coding Phlebotomy skills Bilingual in Spanish Physical & Mental Requirements: Ability to lift, push or pull >35 lbs. with assistance Ability to stand for extended periods of time Ability to use fine motor skills to operate equipment and/or machinery Ability to receive and comprehend instructions verbally and/or in writing Ability to use logical reasoning for simple and complex problem solving Occasionally requires exposure to communicable diseases or bodily fluids Ability to discriminate shades of color when reading dipstick Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
CMA Full-time
Prime Healthcare

Certified Medical Assistant

Prime Healthcare Farmers Branch, TX
Overview Shifts Available: Days Employment Type: Full Time Hours: 8:00am to 4:30pm Location: Dallas Medical Center - Farmers Branch, TX We are seeking a Certified Medical Assistant , also referred to as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA). Certified Medical Assistants will support both clinical and administrative tasks, such as taking vital signs, assisting with procedures, updating patient records, and coordinating appointments. Medical Assistants will work under the supervision of physicians and nurses in a fast-paced environment, helping to deliver exceptional patient care and ensure smooth clinical operations. Responsibilities Greet patients, obtain vital signs, and prepare them for examinations and procedures Assist providers with routine clinical procedures, treatments, and patient care needs Administer medications and injections as permitted by certification and clinic policy Update patient records, document clinical information, and maintain accurate medical histories Coordinate prescription refills, lab results, referrals, and follow-up appointment Qualifications 1. Medical Assistant School or Vocational Training. 2. Minimum one year work experience in public contact job. 3. Work experience in health care preferred. 4. Medical Assistant Certification. 5. Current BCLS (AHA) certificate upon hire and maintain current. Here are some of the benefits of working at Prime Healthcare: Health, dental, and vision insurance options Paid vacation, sick time and holidays Bereavement leave, FMLA and other leave options Employer 401K options Tuition reimbursement options Life, disability, and other insurance options Many other amazing benefits Employment Status Full Time Shift Days Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf #LI-MM5 Privacy Notice Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/
CMA Outpatient Full-time
Parkland Health (TX)

Medical Assistant - Float Pool - PRN

Parkland Health (TX) Dallas, TX
Location: Moody Outpatient Center Primary Purpose Performs specified patient care activities to assigned patient population under the direction of the Nurse Manager and Healthcare Provider and is committed to the provision of patient centered/patient valued care. Education •Must have completed training through an accredited Medical Assistant training program. Experience •None Certification/Registration/Licensure Must have a current healthcare provider BLS for Healthcare Providers certification within 90 days of hire and/or placement in job from one of the following: American Heart Association American Red Cross Rescuer Military Training Network Current incumbents in the role as of 7/1/2023 must obtain a health care provider BLS for Healthcare Providers certification no later than 9/30/2023. Skills or Special Abilities •Must be able to demonstrate basic patient skills and skill in the use of supplies and assigned equipment. •Must be able to communicate effectively with patients, families, and PHHS staff. •Must be able to demonstrate patient centered/patient valued behaviors. Responsibilities Performs specified patient care activities which may include administering immunizations and PPD's, drawing blood, performing lab procedures and collection of specimens, performing diagnostic tests, and taking vital signs, in accordance with the provision of patient centered/patient valued care, while providing optimal care services to patients and their families. Serves as a patient advocate, focusing on patient needs, patient rights, confidentiality, and religious and cultural preferences. Monitors ongoing patient status and responds to a patient's change in condition by notifying and assisting nurses and other health team members in handling patient care needs. Makes appropriate notations and records activities performed, i.e., vital signs, immunizations, and PPD's, etc. that support the mission, objectives, and standards as established by the clinical area. Cleans designated or special areas, performs quality control checks, and delivers patient specimens when applicable in order to provide optimal patient care. May escort patients to other areas. Participates in continuing education activities by attending in-service sessions, department meetings, workshops, reading magazines or journals on patient care and demonstrates knowledge gained into current work practices. Maintains, updates, and utilizes knowledge of cleanliness, infection control, safety, supplies and equipment usage to optimize customer care and services. Monitors conditions of patient environment and equipment, i.e. wheelchairs, scales, floor conditions, and corrects the condition and/or reports the deficiencies or defects for immediate correction as appropriate. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 988672
CMA Outpatient
Optum

Medical Assistant MA WellMed Rowlett Texas

Optum Rowlett, TX
$16 - $29 / hour
Opportunities at WellMed , part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Medical Assistant (MA) participates in providing patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The MA performs duties within their scope of practice delegated by, and under the supervision of, a provider (TX) or physician (FL). Positions in this function organizes the clinical environment and provides support in patient care situations. Support includes but is not limited to assisting physicians and nursing personnel, including those skills listed under Job Functions below along with various other procedures under the direct supervision and responsibility of a medical provider. The MA assists in identifying patient needs or problems and communicating data to the provider or other members of the clinical team. The MA delivers quality customer service. Ensures policy and procedures are followed including infection control, privacy and confidentiality. Completes mandatory training. Primary Responsibilities: Performs all duties within the scope of a Medical Assistant's practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non-intravenous medication, performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs Performs quality control checks on equipment Prepares and sterilizes medical equipment using the autoclave Rooms patients according to policy and procedures, prepares patient for examination Records patient care documentation in the medical record accurately and in a timely manner Coordinates patient care as directed by physicians, company standards and policies Respects patient confidentiality at all times and treats patients with courtesy and respect Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments Practices standard infection control precautions Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge Supports and follows Standard Delegation of Orders (SDO) Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, nationally recognized Medical Assistant certification or the ability to obtain the certification within 180 days of employment. Medical Assistants who are hired prior to receiving their certification are expected to perform at the same level as a 'certified' Medical Assistant Current BLS certification for healthcare providers (written exam and in-person assessment) at time of hire or within 30 days of hire Proven knowledge of medical terminology Basic computer literacy including basic Word, Excel, Outlook and EMR systems Proven ability to react calmly and effectively in emergency situations This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease Preferred Qualifications: 1+ years of experience as a Medical Assistant Proven knowledge of ICD-10 and CPT coding Proven good communication and customer service skills Bilingual in Spanish Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
CMA Outpatient
Optum

Float Medical Assistant at WellMed

Optum Bedford, TX
$19 - $25 / hour
Explore opportunities with WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring. Connecting. Growing together. The Medical Assistant (MA) participates in providing patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The MA performs duties within their scope of practice delegated by, and under the supervision of, a provider (TX) or physician (FL) Duties include: Organizes the clinical environment and provides support in patient care situations. Support includes but is not limited to assisting physicians and nursing personnel, including those skills listed under Job Functions below along with various other procedures under the direct supervision and responsibility of a medical provider. The MA assists in identifying patient needs or problems and communicating data to the provider or other members of the clinical team. The MA delivers quality customer service. Ensures policy and procedures are followed including infection control, privacy and confidentiality. Completes mandatory training. Primary Responsibilities: Performs all duties within the scope of a Medical Assistant's practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non-intravenous medication, performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Performs quality control checks on equipment. Prepares and sterilizes medical equipment using the autoclave Rooms patients according to policy and procedures, prepares patient for examination Records patient care documentation in the medical record accurately and in a timely manner Coordinates patient care as directed by physicians, company standards and policies Respects patient confidentiality at all times and treats patients with courtesy and respect Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments Practices standard infection control precautions Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge Supports and follows Standard Delegation of Orders (SDO) Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school graduate or GED equivalent Current, nationally recognized Medical Assistant certification or the ability to obtain the certification within 180 days of employment . Medical Assistants who are hired prior to receiving their certification are expected to perform at the same level as a 'certified' Medical Assistant Current BLS certification for healthcare providers (written exam and in-person assessment) at time of hire or within 30 days of hire Basic computer literacy with intermediate Excel skills Knowledge of medical terminology Proven ability to react calmly and effectively in emergency situations Proven good communication and customer service skills Ability to travel frequently within assigned market Reliable transportation for daily travel to various clinics as assigned Valid drivers license within the state of work This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease Preferred Qualifications: 1+ years of experience as a Medical Assistant Knowledge of ICD-10 and CPT coding B ilingual Physical & Mental Requirements : Ability to lift, push or pull >35 lbs. with assistance Ability to stand for extended periods of time Ability to use fine motor skills to operate equipment and/or machinery Ability to receive and comprehend instructions verbally and/or in writing Ability to use logical reasoning for simple and complex problem solving Occasionally requires exposure to communicable diseases or bodily fluids Ability to discriminate shades of color when reading dipstick Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.00 - $25.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
CMA Correctional Correctional Full-time
Parkland Health (TX)

Medical Assistant - Correctional Health

Parkland Health (TX) Dallas, TX
Location: Jail West Tower Work Schedule: 7:00 AM- 3:30 PM Primary Purpose This role functions as an integral member of the medical home team in providing direct patient care. This role assists physicians, mid level providers, nurses, and other medical staff by performing administrative and clinical duties under the direction of physician. This role reports to the nurse manager or designee, who is responsible for administrative supervision and orientation to the area's policies and procedures. This role obtains vital signs, perform preventive screenings, maintains an inventory of appropriate supplies, ensures safe and efficient patient flow, tracks high-risk referrals and lab tests, facilitates safe transitions of care, organizes the practice environment to assure patient safety and quality health outcomes, and contributes to HEDIS and designated quality measures. The individual displays responsible behaviors, communicates effectively to others and functions at the highest level based on scope of practice. Education •Must have completed training through an accredited Medical Assistant training program. Experience •None. Certification/Registration/Licensure •Must have a current healthcare provider BLS for Healthcare Providers certification within 90 days of hire and/or placement in job from one of the following: American Heart Association American Red Cross Rescuer Military Training Network •Current incumbents in the role as of 7/1/2023 must obtain a health care provider BLS for Healthcare Providers certification no later than 9/30/2023. Skills or Special Abilities •Must be able to demonstrate basic patient skills and skill in the use of supplies and assigned equipment. •Must be able to communicate effectively with patients, families, and PHHS staff. •Must be able to demonstrate patient centered/patient valued behaviors. Responsibilities Administrative Responsibilities: Review daily appointment schedule with relevant staff and develops a plan for patient care activities. Obtains external medical and immunization records prior to appointment; Forwards clinical information to internal or external specialty services in a timely manner; Process lab letters, phone calls, prescription refill requests, referrals and forms, and obtain prior authorizations for medications, referrals and tests per insurance requirements; Track labs and referrals, scans and indexes appropriate documents; documents all communication with patient per EHR standards. Collaborates with team to accommodate same day requests, checks, and responds to email and pools daily. Ensures work area is stocked with current forms for daily work and computer downtime. Demonstrates proficiency in the use of required computer systems. Clinical Responsibilities: Prepare and assess patients for visit. Ensure exam rooms are neat, clean, and stocked per infection control standards. Observe, record and report patient responses to medical care provided during appointment. Assist with office procedures and collection of specimens. Adhere to infection control and hand hygiene guidelines during all patient care activities. Recognize and adhere to Joint Commission Safety policies. Report safety concerns promptly by following the chain of command established in the area. Performs Environmental of Care and laboratory quality control per policies. Ability to travel to other locations as assigned, and contribute to team and clinic operations by cross-covering co-workers during training, meetings, lunch, and/or as needed per scope, competency and education. Professional Development Responsibilities: Constructively participate in employee engagement activities, patient satisfaction activities, performance improvement projects, departmental and committee meetings; shares ideas and best practices for improving operational and clinical workflow. Complete all required training prior to due date. May administer unit dose medications under the direction of the delegating physician according to departmental policies and procedures after successful completion of competencies and signed Physician-MA delegation form. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 994349
CMA Correctional Full-time
Parkland Health (TX)

Medical Assistant

Parkland Health (TX) Dallas, TX
Location: Jail North Tower Work Schedule: 3:00pm - 11:00pm - rotating schedules Correctional Health North Tower Primary Purpose This role functions as an integral member of the medical home team in providing direct patient care. This role assists physicians, mid level providers, nurses, and other medical staff by performing administrative and clinical duties under the direction of physician. This role reports to the nurse manager or designee, who is responsible for administrative supervision and orientation to the area's policies and procedures. This role obtains vital signs, perform preventive screenings, maintains an inventory of appropriate supplies, ensures safe and efficient patient flow, tracks high-risk referrals and lab tests, facilitates safe transitions of care, organizes the practice environment to assure patient safety and quality health outcomes, and contributes to HEDIS and designated quality measures. The individual displays responsible behaviors, communicates effectively to others and functions at the highest level based on scope of practice. Education •Must have completed training through an accredited Medical Assistant training program. Experience •None. Certification/Registration/Licensure •Must have a current healthcare provider BLS for Healthcare Providers certification within 90 days of hire and/or placement in job from one of the following: American Heart Association American Red Cross Rescuer Military Training Network •Current incumbents in the role as of 7/1/2023 must obtain a health care provider BLS for Healthcare Providers certification no later than 9/30/2023. Skills or Special Abilities •Must be able to demonstrate basic patient skills and skill in the use of supplies and assigned equipment. •Must be able to communicate effectively with patients, families, and PHHS staff. •Must be able to demonstrate patient centered/patient valued behaviors. Responsibilities Administrative Responsibilities: Review daily appointment schedule with relevant staff and develops a plan for patient care activities. Obtains external medical and immunization records prior to appointment; Forwards clinical information to internal or external specialty services in a timely manner; Process lab letters, phone calls, prescription refill requests, referrals and forms, and obtain prior authorizations for medications, referrals and tests per insurance requirements; Track labs and referrals, scans and indexes appropriate documents; documents all communication with patient per EHR standards. Collaborates with team to accommodate same day requests, checks, and responds to email and pools daily. Ensures work area is stocked with current forms for daily work and computer downtime. Demonstrates proficiency in the use of required computer systems. Clinical Responsibilities: Prepare and assess patients for visit. Ensure exam rooms are neat, clean, and stocked per infection control standards. Observe, record and report patient responses to medical care provided during appointment. Assist with office procedures and collection of specimens. Adhere to infection control and hand hygiene guidelines during all patient care activities. Recognize and adhere to Joint Commission Safety policies. Report safety concerns promptly by following the chain of command established in the area. Performs Environmental of Care and laboratory quality control per policies. Ability to travel to other locations as assigned, and contribute to team and clinic operations by cross-covering co-workers during training, meetings, lunch, and/or as needed per scope, competency and education. Professional Development Responsibilities: Constructively participate in employee engagement activities, patient satisfaction activities, performance improvement projects, departmental and committee meetings; shares ideas and best practices for improving operational and clinical workflow. Complete all required training prior to due date. May administer unit dose medications under the direction of the delegating physician according to departmental policies and procedures after successful completion of competencies and signed Physician-MA delegation form. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 989125
CMA Outpatient Full-time
Medical City Healthcare

Medical Assistant - Plano TX

Medical City Healthcare Plano, TX
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Medical Assistant Job Summary and Qualifications Full time (Monday - Friday, days), no nights, no on-call, no weekends, no holidays Seeking a Clinical Medical Assistant for our practice who provides clinical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now. *Bilingual preferred* location: Medical City Plano Medical Office Building III 4001 W. 15 th St. #340 Plano TX 75093 What you will do in this role: You will prepare patients for examination and treatment by taking patient histories and vital signs You will prepare exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization You will give injections and assist with lab testing and phlebotomy You will assist physicians in preparing for minor surgeries and physicals You will answer telephone calls to the practice and screens for referral What Qualifications you will need: Graduation from an accredited Medical Assisting program OR twelve months of direct clinical patient care experience in a healthcare setting OR current Medical Assistant certification Candidates with one year of medical work experience who do not possess Medical Assistant Certification must obtain Certification within one year of hire date Medical Assistants who recently graduated from a Medical Assisting training program will obtain a clinical MA certification within 60 days of employment Active and unrevoked RMA, CCMA, CMA, NCMA, or NCRMA certification/ABR-OE credentials is highly preferred Benefits MSO - Medical City GI Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Supporting HCA Healthcares 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Medical Assistant opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
CMA Temporary
United Surgical Partners International, Inc

Seasonal Medical Assistant Post-Surgical Unit

United Surgical Partners International, Inc Irving, TX
Baylor Scott & White Surgical Hospital Las Colinas is hiring a Seasonal Medical Assistant for our Post Surgical Unit This is a Temporary Seasonal Position. Anticipated to start Late September and throughout the end of 2026 Welcome to Baylor Scott & White Surgical Hospital Las Colinas , Irving, TX, where innovation, collaboration, and patient-centered care converge to create an exceptional workplace! Why Choose Baylor Scott & White Surgical Hospital Las Colinas? · A Powerhouse Collaboration: Our hospital is a joint venture between Baylor Scott & White Health (BSWH), United Surgical Partners International (USPI), and dedicated local physicians. This partnership ensures a dynamic and enriching environment for both patients and staff · Serving North Texas: Covering the expansive North Texas region, we provide a wide range of medical and surgical services across 7 Operating Rooms, 12 private inpatient rooms, and a 3-bed Emergency Department. · Expert Specializations: Our hospital is a hub for expertise, specializing in Orthopedics, Joint Replacement, Spine, Urology, General Surgery, ENT, and more. Our diverse range of specialties offers you the opportunity to expand your skills and make a difference in patients' lives. · A Legacy of Excellence: Established in 2003 as Irving Coppell Surgical Hospital, we've been serving the Dallas-Fort Worth communities for years. Our unwavering mission is to provide top-notch surgical care in a welcoming and safe environment – a place where we'd confidently treat our own families. · Education & Compassionate Care: Our commitment to personalized health and wellness extends beyond medical procedures. We empower our staff to stay up-to-date on the latest advancements, treatments, and procedures, ensuring the best possible care for our patients and their families. · Cutting-Edge Technology: Experience the future of healthcare with our state-of-the-art facility equipped with advanced technology. From routine procedures to complex surgeries, we combine exceptional care with genuine compassion. Join us at Baylor Scott & White Surgical Hospital Las Colinas and contribute to a legacy of excellence and innovation. Apply today to be a part of our dynamic team and make a meaningful impact on the lives of our patients and their families. Your journey to a fulfilling career starts here! Medical Assistant/PCT PSU at Baylor Scott & White Surgical Hospital Las Colinas: · Performs clerical duties including distribution of messages. · Performs clinical duties, under the direction of an RN, including assisting patients to the restroom, removing IV catheters, etc · Cleans rooms if needed. · Assists RN’s as instructed. · Other duties as assigned. Qualifications Education: · High School Diploma, or equivalent License: · Medical Assistant Certification, or equivalent preferred · BLS Required Required Experience: · Minimum 1-year experience in a hospital setting, preferred. · Previous experience Electronic Healthcare Record helpful What We Offer: As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes: · Medical, dental, vision, and prescription coverage · Life and AD&D coverage · Availability of short- and long-term disability · Flexible financial benefits including FSAs and HSAs · 401(k) and access to retirement planning · Paid holidays and vacation Who We Are: At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
CMA Temporary
United Surgical Partners International, Inc

Seasonal Medical Assistant- Nights

United Surgical Partners International, Inc Irving, TX
Baylor Scott & White Surgical Hospital Las Colinas is hiring a Seasonal Medical Assistant for our Post Surgical Unit This is a Temporary Seasonal Position. Anticipated to start Late September and throughout the end of 2026 *Night Shift hours: 7:00pm-7:00am Welcome to Baylor Scott & White Surgical Hospital Las Colinas , Irving, TX, where innovation, collaboration, and patient-centered care converge to create an exceptional workplace! Why Choose Baylor Scott & White Surgical Hospital Las Colinas? · A Powerhouse Collaboration: Our hospital is a joint venture between Baylor Scott & White Health (BSWH), United Surgical Partners International (USPI), and dedicated local physicians. This partnership ensures a dynamic and enriching environment for both patients and staff · Serving North Texas: Covering the expansive North Texas region, we provide a wide range of medical and surgical services across 7 Operating Rooms, 12 private inpatient rooms, and a 3-bed Emergency Department. · Expert Specializations: Our hospital is a hub for expertise, specializing in Orthopedics, Joint Replacement, Spine, Urology, General Surgery, ENT, and more. Our diverse range of specialties offers you the opportunity to expand your skills and make a difference in patients' lives. · A Legacy of Excellence: Established in 2003 as Irving Coppell Surgical Hospital, we've been serving the Dallas-Fort Worth communities for years. Our unwavering mission is to provide top-notch surgical care in a welcoming and safe environment – a place where we'd confidently treat our own families. · Education & Compassionate Care: Our commitment to personalized health and wellness extends beyond medical procedures. We empower our staff to stay up-to-date on the latest advancements, treatments, and procedures, ensuring the best possible care for our patients and their families. · Cutting-Edge Technology: Experience the future of healthcare with our state-of-the-art facility equipped with advanced technology. From routine procedures to complex surgeries, we combine exceptional care with genuine compassion. Join us at Baylor Scott & White Surgical Hospital Las Colinas and contribute to a legacy of excellence and innovation. Apply today to be a part of our dynamic team and make a meaningful impact on the lives of our patients and their families. Your journey to a fulfilling career starts here! Medical Assistant/PCT PSU at Baylor Scott & White Surgical Hospital Las Colinas: · Performs clerical duties including distribution of messages. · Performs clinical duties, under the direction of an RN, including assisting patients to the restroom, removing IV catheters, etc · Cleans rooms if needed. · Assists RN’s as instructed. · Other duties as assigned. Qualifications Education: · High School Diploma, or equivalent License: · Medical Assistant Certification, or equivalent preferred · BLS Required Required Experience: · Minimum 1-year experience in a hospital setting, preferred. · Previous experience Electronic Healthcare Record helpful What We Offer: As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes: · Medical, dental, vision, and prescription coverage · Life and AD&D coverage · Availability of short- and long-term disability · Flexible financial benefits including FSAs and HSAs · 401(k) and access to retirement planning · Paid holidays and vacation Who We Are: At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
CMA Full-time
Forest Park Nursing & Rehabilitation

CMA

Forest Park Nursing & Rehabilitation Dallas, TX
Job Type: Full-Time/PRN/Double weekend *Benefits Available for Full-Time employees* Benefits: 401(k) Dental Insurance Health Insurance Life Insurance Vision Insurance Your Job: We believe that nursing is a work of the heart. To provide the best resident care, we promote a culture that is both employee and patient based. We build on trust, compassion and strong communication. We reward our employees with competitive wages , raises and bonuses. We accept walk-ins at 6825 Harry Hines Blvd, Dallas, TX 75235, USA. . Job Summary A CMA is under the direct supervision of the charge nurse. The charge nurse will follow up with the CMA to ensure the med pass is completed timely and accurately to assure that the highest degree of quality resident care can be maintained at all times. (BW2) QUALIFICATIONS : Ability to communicate effectively in English through both speech and writing. Previous patient care experience preferred. Current certification for Medication Aide. RESPONSIBLITIES Reports promptly any change of patient condition or other concerns to Patient Care Supervisor. Follow charting guidelines for PRN documentation. Reports medication reorder. Participates in all assigned meetings, trainings, education and in-service as required. Inventory documentation of drugs on appropriate forms. Current certification for Medication Aide.
CMA Outpatient Full-time
Oak Street Health

Medical Assistant / Phlebotomist

Oak Street Health Duncanville, TX
$18.50 - $35.29 / hour
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be. For more information, visit www.oakstreethealth.com. Role Description: Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system. Medical Assistants are an important part of our Care Teams. High levels of flexibility, energy, attention to detail, and problem-solving are required to be successful. Medical Assistants are expected to build relationships with Oak Street Health members. Medical Assistants work closely and collaboratively with their teammates to greet and room Oak Street Health patients. Medical Assistants are expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments. Core Responsibilities: Ensure efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule Deliver an exceptional patient experience, and help patients prepare for their provider visit Obtain vital signs, chief complaints and review medications Deliver patient screenings per protocols Order supplies and stock exam rooms Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies Ensure exam rooms are clean, safe, and ready for patient visits Under direction of an RN, provider and/or protocol, provide telephonic support to patients Under direction of an RN or Provider, offer MA appropriate “visits,” such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc. Perform waived laboratory testing Schedule diagnostic testing Apply or assist with the application of durable medical equipment Participate in care team meetings to discuss patient care and clinic operations Other duties, as assigned What are we looking for? 3+ years in a Medical Assistant role CPR Certification required Medical Assistant certification or registration required. Over 5 years of applicable, consecutive Medical Assistant experience may substitute for this requirement EMR experience and proficiency required 2+ years of experience working with geriatric patients is preferred Phlebotomy Technician Certification preferred Strong communication skills and customer service orientation Demonstrates problem-solving skills, accountability, and a flexible, positive attitude Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title) US work authorization Someone who embodies being “Oaky” What does being “Oaky” look like? Radiating positive energy Assuming good intentions Creating an unmatched patient experience Driving clinical excellence Taking ownership and delivering results Being scrappy Why Oak Street? Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as: Collaborative and energetic culture Fast-paced and innovative environment Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CMA Outpatient Full-time
Parkland Health (TX)

Medical Assistant

Parkland Health (TX) Dallas, TX
Location: Moody Outpatient Center 4th Floor Full Time - Days - Monday - Friday - Employee Health Center Primary Purpose This role functions as an integral member of the medical home team in providing direct patient care. This role assists physicians, mid level providers, nurses, and other medical staff by performing administrative and clinical duties under the direction of physician. This role reports to the nurse manager or designee, who is responsible for administrative supervision and orientation to the area's policies and procedures. This role obtains vital signs, perform preventive screenings, maintains an inventory of appropriate supplies, ensures safe and efficient patient flow, tracks high-risk referrals and lab tests, facilitates safe transitions of care, organizes the practice environment to assure patient safety and quality health outcomes, and contributes to HEDIS and designated quality measures. The individual displays responsible behaviors, communicates effectively to others and functions at the highest level based on scope of practice. Education •Must have completed training through an accredited Medical Assistant training program. Experience •None. Certification/Registration/Licensure •Must have a current healthcare provider BLS for Healthcare Providers certification within 90 days of hire and/or placement in job from one of the following: American Heart Association American Red Cross Rescuer Military Training Network •Current incumbents in the role as of 7/1/2023 must obtain a health care provider BLS for Healthcare Providers certification no later than 9/30/2023. Skills or Special Abilities •Must be able to demonstrate basic patient skills and skill in the use of supplies and assigned equipment. •Must be able to communicate effectively with patients, families, and PHHS staff. •Must be able to demonstrate patient centered/patient valued behaviors. Responsibilities Administrative Responsibilities: Review daily appointment schedule with relevant staff and develops a plan for patient care activities. Obtains external medical and immunization records prior to appointment; Forwards clinical information to internal or external specialty services in a timely manner; Process lab letters, phone calls, prescription refill requests, referrals and forms, and obtain prior authorizations for medications, referrals and tests per insurance requirements; Track labs and referrals, scans and indexes appropriate documents; documents all communication with patient per EHR standards. Collaborates with team to accommodate same day requests, checks, and responds to email and pools daily. Ensures work area is stocked with current forms for daily work and computer downtime. Demonstrates proficiency in the use of required computer systems. Clinical Responsibilities: Prepare and assess patients for visit. Ensure exam rooms are neat, clean, and stocked per infection control standards. Observe, record and report patient responses to medical care provided during appointment. Assist with office procedures and collection of specimens. Adhere to infection control and hand hygiene guidelines during all patient care activities. Recognize and adhere to Joint Commission Safety policies. Report safety concerns promptly by following the chain of command established in the area. Performs Environmental of Care and laboratory quality control per policies. Ability to travel to other locations as assigned, and contribute to team and clinic operations by cross-covering co-workers during training, meetings, lunch, and/or as needed per scope, competency and education. Professional Development Responsibilities: Constructively participate in employee engagement activities, patient satisfaction activities, performance improvement projects, departmental and committee meetings; shares ideas and best practices for improving operational and clinical workflow. Complete all required training prior to due date. May administer unit dose medications under the direction of the delegating physician according to departmental policies and procedures after successful completion of competencies and signed Physician-MA delegation form. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 989244
CMA Pediatric Outpatient Full-time
Cook Children's Health Care System

Medical Assistant - PN/NHC

Cook Children's Health Care System East Arlington, TX
Location: Arlington Neighborhood Clinic Department: Arlington Neighborhood Clinic Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: The Medical Assistant I role functions under the clinical supervision of the Physician/Advanced Practice Provider in a primary care practice. This individual assists in the preparation and delivery of patient care as directed by the provider(s) and other licensed clinical personnel. Clinical duties are skillfully and consistently performed per established clinical policy and procedure. Education & Experience: High school diploma required. Required: Either a graduate of an accredited MA school OR a current MA certification. Licensure, Registration, and/or Certification National certification preferred. Current CPR certification required. About Cook Children’s: Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care. At Cook Children's, we're more than a health care system––we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through––and how we can help you and your child get the best care and support possible. Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status , genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.
CMA Outpatient Full-time
Parkland Health (TX)

Medical Assistant - Optometry

Parkland Health (TX) Dallas, TX
Location: Moody Outpatient Center Full Time Days - Optometry Dept - 2 days at CV Roman and 3 days at Bluitt Flowers Primary Purpose This role functions as an integral member of the medical home team in providing direct patient care. This role assists physicians, mid level providers, nurses, and other medical staff by performing administrative and clinical duties under the direction of physician. This role reports to the nurse manager or designee, who is responsible for administrative supervision and orientation to the area's policies and procedures. This role obtains vital signs, perform preventive screenings, maintains an inventory of appropriate supplies, ensures safe and efficient patient flow, tracks high-risk referrals and lab tests, facilitates safe transitions of care, organizes the practice environment to assure patient safety and quality health outcomes, and contributes to HEDIS and designated quality measures. The individual displays responsible behaviors, communicates effectively to others and functions at the highest level based on scope of practice. Education •Must have completed training through an accredited Medical Assistant training program. Experience •None. Certification/Registration/Licensure •Must have a current healthcare provider BLS for Healthcare Providers certification within 90 days of hire and/or placement in job from one of the following: American Heart Association American Red Cross Rescuer Military Training Network •Current incumbents in the role as of 7/1/2023 must obtain a health care provider BLS for Healthcare Providers certification no later than 9/30/2023. Skills or Special Abilities •Must be able to demonstrate basic patient skills and skill in the use of supplies and assigned equipment. •Must be able to communicate effectively with patients, families, and PHHS staff. •Must be able to demonstrate patient centered/patient valued behaviors. Responsibilities Administrative Responsibilities: Review daily appointment schedule with relevant staff and develops a plan for patient care activities. Obtains external medical and immunization records prior to appointment; Forwards clinical information to internal or external specialty services in a timely manner; Process lab letters, phone calls, prescription refill requests, referrals and forms, and obtain prior authorizations for medications, referrals and tests per insurance requirements; Track labs and referrals, scans and indexes appropriate documents; documents all communication with patient per EHR standards. Collaborates with team to accommodate same day requests, checks, and responds to email and pools daily. Ensures work area is stocked with current forms for daily work and computer downtime. Demonstrates proficiency in the use of required computer systems. Clinical Responsibilities: Prepare and assess patients for visit. Ensure exam rooms are neat, clean, and stocked per infection control standards. Observe, record and report patient responses to medical care provided during appointment. Assist with office procedures and collection of specimens. Adhere to infection control and hand hygiene guidelines during all patient care activities. Recognize and adhere to Joint Commission Safety policies. Report safety concerns promptly by following the chain of command established in the area. Performs Environmental of Care and laboratory quality control per policies. Ability to travel to other locations as assigned, and contribute to team and clinic operations by cross-covering co-workers during training, meetings, lunch, and/or as needed per scope, competency and education. Professional Development Responsibilities: Constructively participate in employee engagement activities, patient satisfaction activities, performance improvement projects, departmental and committee meetings; shares ideas and best practices for improving operational and clinical workflow. Complete all required training prior to due date. May administer unit dose medications under the direction of the delegating physician according to departmental policies and procedures after successful completion of competencies and signed Physician-MA delegation form. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 989207
CMA Outpatient Full-time
Planned Parenthood of Greater Texas

Reproductive Health Assistant (Mon-Thurs 32 hrs/week)

Planned Parenthood of Greater Texas Cedar Hill, TX
Overview The Reproductive Health Assistant (RHA) is an essential part of the healthcare team providing comprehensive health education and direct patient care, demonstrating a positive, cooperative manner, and a willingness to assist team members when needed. RHA’s perform high-quality, responsive, and efficient patient care delivery in a clean, safe and comfortable health center. The RHA has significant impact on the patient experience and is expected to view services through the patient’s eyes to serve patients promptly, completely and in a friendly manner. Understands and complies with organization and health center protocols, policies and procedures. In addition, follows organization risk management and safety procedures. Supports the organization’s strategic plan and workplace inclusion initiatives. Ensures productivity expectations, customer service, and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Demonstrates an understanding and commitment to PPGT’s culture of quality, safety and risk awareness. Responsibilities • Performs a variety of responsibilities in direct patient care including but not limited to: greeting patients promptly and in a welcoming manner, providing high quality care, interviews patients and obtain medical history information, provides education to patients regarding the purpose of their visit, performs patient check-in and check-out, accurately updates patient charts, confirms that all medication, equipment and supplies are stocked in health center including sterile instruments, assists with patient discharge instructions. • Practices a patient-focused approach to healthcare as demonstrated by interactions showing respect, knowledge, responsibility, compassion, and access to care. • Provides comprehensive education, accurate information and answers questions objectively about medical services offered at the affiliate including but not limited to, birth control, sexually transmitted infections, gender affirming care and pregnancy in a caring, non-biased, non-judgmental and non-directive manner. • Provides pregnancy options counseling in a comprehensive, non-directive, and non-coercive manner. Ensures that a patient having a pregnancy test is educated on all options. • Provides and explains Patient Education Sheets, and Informed Consent Forms to patients to ensure understanding of materials and services and ensures that patients with limited English proficiency receive information in the language which they best understand. • Maintains medical supplies inventory including inventorying stock, placing orders, and verifying receipt. • Accurately takes and records patients’ demographic information, vital signs, and medical history. Obtains a medical history by asking patients questions about their medical conditions, medications and allergies. Records any findings into the patient charts and alerts the physician and/or clinician of the results. • Performs blood draws (venipuncture) and intramuscular (IM) injections. • May train less experienced Heath Center team members in job functions/duties/protocols. • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations. • Verifies and completes requests for medical records per policy. • Maintains equipment operating by following operating instructions, troubleshooting breakdowns, performing preventive maintenance, and initiating repair requests. • Reviews consent form with patient and obtains informed consent for services, and procedures. Obtains informed consent from patients prior to the delivery of services per organization protocols. • Supports the clinician by performing lab testing and vital signs appropriate to the patient and notifying the clinician of special concerns pertinent to the visit. • Reviews test results with patients and when appropriate, educates patients with abnormal results regarding the nature of the problem, method and treatments prescribed, and instructions and information about proper follow-up, including referral to appropriate medical, financial, and social service resources when necessary. • Consistently utilizes an empathic approach to patient care delivery. • Provides compassionate care to patients using a holistic approach ensuring that patients’ physical, mental, social and emotional needs are addressed. • Provides contraceptive supplies, prescribed medications, and intramuscular injections as ordered by the clinician per health center protocols. Provides specific instructions on each patient’s selected birth control method. • Triage phone calls to clinicians as appropriate. • Reviews electronic practice management (EPM) and electronic health records (EHR) systems for any alerts for outstanding follow-up needs and advise patients of their follow-up status or discuss the clinician’s recommendations with the patient at each visit. • Maintains an awareness of clinic flow and visit cycle times and contributes to the efficient delivery of care by working with a sense of urgency to respect the time of patients and increase access to services. • Maintains discretion and patient confidentiality at all times, using appropriate guidelines on release of information. • Contributes to a culture of continuous quality improvement by reporting incidents timely and completing incident reports. • Understands and complies with regulations from all governing entities and health center protocols including but not limited to Patient Rights, Child Abuse identification and reporting, infection control, laboratory protocols, emergency evacuation, risk management, and Occupational Safety and Health Administration (OSHA) safety standards. • Performs the following front office duties as assigned: o Greets and directs guests appropriately and in a courteous manner that projects a positive image of PPGT. o Receives and directs phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients o Supports the check in or check out areas. o Places reminder phone calls for scheduled appointments. o Visually inspects visitors/patients and packages entering and leaving the health center. o Observes security cameras and grounds, secures building at end of shift. o Completes daily health center closing procedures such as preparing deposits and balances cash drawer. Strictly adheres to revenue handling policies. o Reviews method of payment and obtains insurance information as applicable. • Maintains laboratory, sterilization, temperature and cleaning logs. • Handles lab specimens per organization protocols and performs laboratory testing as required by Clinical Laboratory Improvement Amendments (CLIA) when ordered by the clinician. • Sets-up and cleans laboratory area and exam rooms including maintaining a clean, neat arrangement; collecting and washing instruments; properly disposing of all trash; maintaining medical supplies and equipment in examination and laboratory areas. • Attends and participates in health center staff meetings and huddles. • Completes employee training for handling of situations involving conduct that endangers the welfare of minors, including mandatory reporting requirements. • Accepts individual and joint responsibility for, and the efforts to achieve health center annual goals regarding number of patients served, patient waiting time, appointment show rate, accuracy in the execution and recording of patient payments, customer satisfaction etc. • Has unrestricted access to patient protected health information (PHI) on paper and electronic forms health records for purposes of treatment, payment, and/or healthcare operations. The use of a patient’s protected health information should be limited to information needed for the specific task that is being performed or requested by the individual patient. Disclosure of any patient information must be for purposes of treatment, payment or healthcare operation OR must be accompanied by a valid patient authorization. Must adhere to minimum necessary rule. • Embraces the organization’s ‘In This Together customer service standards and uses them with internal and external customers, every person, every time. • Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Qualifications • H/S Diploma or equivalent and 1 year of experience in any of the following: customer service, healthcare or social services environment; an advanced degree may be substituted for up to 1 year of experience (e.g. Associates/ Bachelor’s/Master’s). When education is substituted for experience, a minimum of 1 year of customer service experience is required. • Preferred: Medical Assistant or Certified Nurse Assistant or Phlebotomy or Emergency Medical Technician (EMT) certificate, national certification or diploma from a fully accredited medical assistant educational program as identified in the Database of Accredited Postsecondary Institutions and Programs may be substituted for up to 6 months of experience. Preferred: Electronic Practice Management system or Electronic Health Records system experience (EPM/EHR). Agency Standards Must have excellent computer skills with knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet. Must have the willingness and ability to adapt to change including advances or new technology. Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction. Other PPGT is an equal opportunity employer. We strictly prohibit unlawful discrimination of any kind, including discrimination on the basis of age; race, color, ancestry, national origin, or ethnicity; citizenship status; sex or gender; gender identity or gender expression or transgender status (including the individual's actual or perceived sex and the individual's gender identity, self-image, appearance, behavior, or expression); sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality); mental or physical disability; AIDS, AIDS Related Complex, or HIV status; perception of risk of HIV infection; or association with individuals who are believed to be at risk; religion or creed; genetic information; pregnancy status, including related medical conditions; marital status; past, current, or prospective service in the uniformed services; or any other basis protected by law. We are a drug-free and tobacco-free workplace. Applicants have rights under the Federal Employment Laws. To view these notices, please click on the following links: Family and Medical Leave Act (FMLA) poster: Equal Employment Opportunity (EEO) poster; and Employee Polygraph Protection Act (EPPA) poster. Required Knowledge, Skills, and Abilities • Must be able to work all health center hours of operation including evenings and weekends. • Must be able to travel and support other health center locations as required. • Fluency in Spanish/English may be required (if a job requirement it is documented in your employee records). • Strong organizational skills and ability to multi-task. • Ability to exercise initiative, sound judgment, and problem-solving techniques in the decision-making process. • Excellent verbal and written communication skills. • Ability to provide effective, equitable, understandable, and respectful quality care and services that are responsive to the diverse cultural health beliefs and practices, preferred language, health literacy and other communication needs. • Ability to work effectively as a team member. • Ability to manage details, handle a variety of tasks simultaneously and work under pressure. • Ability to effectively use organization’s computer systems. • Be discreet and safeguard confidential information. • Possess integrity and compliance – can be relied upon to act ethically. • Organizational Commitment: Demonstrates an ability and willingness to align one’s own behavior with the needs, priorities and goals of the organization. • Recovery Skills: Responds effectively and acknowledges responsibilities when patients (internal or external) experience problems or mistakes; rectifies the situation to restore patient satisfaction; seeks information and collaborates with others to take action to implement permanent fixes. Maintains stable performance and emotions when faced with opposition, pressure, and or stressful conditions. • Building Relationships: Shows genuine interest in others’ needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments. • Adaptability or Flexibility: Responds with flexibility to shifting priorities and changing work situations; recovers quickly from problems and setbacks; develops new skills to remain competitive. Adapts easily to change, sees the merits of differing positions, and adapts own positions and strategies in response to new information or changes to a situation. • Coping with Demands of the Position: Uses effective problem solving while working under stress, high volume of work demands and/or time demands; regularly meets deadlines. • Exemplify the organization’s In This Together values: We Tend to the Team; We Respec t and Honor All People; We Jump In; We Try and We Learn; We Care for our Business; and We Return to our Mission. Essential Physical Requirements/Working Conditions Must be able to climb, balance, bend, stoop, kneel, crouch, reach, and grasp. Must be able to stand, particularly for sustained periods of time. Must be able to move about on foot to accomplish tasks, such as moving from one work site to another. Must be able to push/pull. Must be able to work primarily with fingers such as picking, pinching, or typing. Must be able to talk such as convey detailed or important spoken instructions to other workers accurately. Must be able to hear such as the ability to receive detailed communication orally. Must be able to communicate effectively. Will have substantial movements of the wrists, hands, and/or fingers. Subject to hazards including a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to infectious diseases. Must be able to lift and/or exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects. Health Center environment.
CMA Outpatient Full-time
Planned Parenthood of Greater Texas

Bilingual Reproductive Health Assistant

Planned Parenthood of Greater Texas Plano, TX
Overview The Reproductive Health Assistant (RHA) is an essential part of the healthcare team providing comprehensive health education and direct patient care, demonstrating a positive, cooperative manner, and a willingness to assist team members when needed. RHA’s perform high-quality, responsive, and efficient patient care delivery in a clean, safe and comfortable health center. The RHA has significant impact on the patient experience and is expected to view services through the patient’s eyes to serve patients promptly, completely and in a friendly manner. Understands and complies with organization and health center protocols, policies and procedures. In addition, follows organization risk management and safety procedures. Supports the organization’s strategic plan and workplace inclusion initiatives. Ensures productivity expectations, customer service, and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Demonstrates an understanding and commitment to PPGT’s culture of quality, safety and risk awareness. Responsibilities • Performs a variety of responsibilities in direct patient care including but not limited to: greeting patients promptly and in a welcoming manner, providing high quality care, interviews patients and obtain medical history information, provides education to patients regarding the purpose of their visit, performs patient check-in and check-out, accurately updates patient charts, confirms that all medication, equipment and supplies are stocked in health center including sterile instruments, assists with patient discharge instructions. • Practices a patient-focused approach to healthcare as demonstrated by interactions showing respect, knowledge, responsibility, compassion, and access to care. • Provides comprehensive education, accurate information and answers questions objectively about medical services offered at the affiliate including but not limited to, birth control, sexually transmitted infections, gender affirming care and pregnancy in a caring, non-biased, non-judgmental and non-directive manner. • Provides pregnancy options counseling in a comprehensive, non-directive, and non-coercive manner. Ensures that a patient having a pregnancy test is educated on all options. • Provides and explains Patient Education Sheets, and Informed Consent Forms to patients to ensure understanding of materials and services and ensures that patients with limited English proficiency receive information in the language which they best understand. • Maintains medical supplies inventory including inventorying stock, placing orders, and verifying receipt. • Accurately takes and records patients’ demographic information, vital signs, and medical history. Obtains a medical history by asking patients questions about their medical conditions, medications and allergies. Records any findings into the patient charts and alerts the physician and/or clinician of the results. • Performs blood draws (venipuncture) and intramuscular (IM) injections. • May train less experienced Heath Center team members in job functions/duties/protocols. • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations. • Verifies and completes requests for medical records per policy. • Maintains equipment operating by following operating instructions, troubleshooting breakdowns, performing preventive maintenance, and initiating repair requests. • Reviews consent form with patient and obtains informed consent for services, and procedures. Obtains informed consent from patients prior to the delivery of services per organization protocols. • Supports the clinician by performing lab testing and vital signs appropriate to the patient and notifying the clinician of special concerns pertinent to the visit. • Reviews test results with patients and when appropriate, educates patients with abnormal results regarding the nature of the problem, method and treatments prescribed, and instructions and information about proper follow-up, including referral to appropriate medical, financial, and social service resources when necessary. • Consistently utilizes an empathic approach to patient care delivery. • Provides compassionate care to patients using a holistic approach ensuring that patients’ physical, mental, social and emotional needs are addressed. • Provides contraceptive supplies, prescribed medications, and intramuscular injections as ordered by the clinician per health center protocols. Provides specific instructions on each patient’s selected birth control method. • Triage phone calls to clinicians as appropriate. • Reviews electronic practice management (EPM) and electronic health records (EHR) systems for any alerts for outstanding follow-up needs and advise patients of their follow-up status or discuss the clinician’s recommendations with the patient at each visit. • Maintains an awareness of clinic flow and visit cycle times and contributes to the efficient delivery of care by working with a sense of urgency to respect the time of patients and increase access to services. • Maintains discretion and patient confidentiality at all times, using appropriate guidelines on release of information. • Contributes to a culture of continuous quality improvement by reporting incidents timely and completing incident reports. • Understands and complies with regulations from all governing entities and health center protocols including but not limited to Patient Rights, Child Abuse identification and reporting, infection control, laboratory protocols, emergency evacuation, risk management, and Occupational Safety and Health Administration (OSHA) safety standards. • Performs the following front office duties as assigned: o Greets and directs guests appropriately and in a courteous manner that projects a positive image of PPGT. o Receives and directs phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients o Supports the check in or check out areas. o Places reminder phone calls for scheduled appointments. o Visually inspects visitors/patients and packages entering and leaving the health center. o Observes security cameras and grounds, secures building at end of shift. o Completes daily health center closing procedures such as preparing deposits and balances cash drawer. Strictly adheres to revenue handling policies. o Reviews method of payment and obtains insurance information as applicable. • Maintains laboratory, sterilization, temperature and cleaning logs. • Handles lab specimens per organization protocols and performs laboratory testing as required by Clinical Laboratory Improvement Amendments (CLIA) when ordered by the clinician. • Sets-up and cleans laboratory area and exam rooms including maintaining a clean, neat arrangement; collecting and washing instruments; properly disposing of all trash; maintaining medical supplies and equipment in examination and laboratory areas. • Attends and participates in health center staff meetings and huddles. • Completes employee training for handling of situations involving conduct that endangers the welfare of minors, including mandatory reporting requirements. • Accepts individual and joint responsibility for, and the efforts to achieve health center annual goals regarding number of patients served, patient waiting time, appointment show rate, accuracy in the execution and recording of patient payments, customer satisfaction etc. • Has unrestricted access to patient protected health information (PHI) on paper and electronic forms health records for purposes of treatment, payment, and/or healthcare operations. The use of a patient’s protected health information should be limited to information needed for the specific task that is being performed or requested by the individual patient. Disclosure of any patient information must be for purposes of treatment, payment or healthcare operation OR must be accompanied by a valid patient authorization. Must adhere to minimum necessary rule. • Embraces the organization’s ‘In This Together customer service standards and uses them with internal and external customers, every person, every time. • Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Qualifications • H/S Diploma or equivalent and 1 year of experience in any of the following: customer service, healthcare or social services environment; an advanced degree may be substituted for up to 1 year of experience (e.g. Associates/ Bachelor’s/Master’s). When education is substituted for experience, a minimum of 1 year of customer service experience is required. • Preferred: Medical Assistant or Certified Nurse Assistant or Phlebotomy or Emergency Medical Technician (EMT) certificate, national certification or diploma from a fully accredited medical assistant educational program as identified in the Database of Accredited Postsecondary Institutions and Programs may be substituted for up to 6 months of experience. Preferred: Electronic Practice Management system or Electronic Health Records system experience (EPM/EHR). Agency Standards Must have excellent computer skills with knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet. Must have the willingness and ability to adapt to change including advances or new technology. Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction. Other PPGT is an equal opportunity employer. We strictly prohibit unlawful discrimination of any kind, including discrimination on the basis of age; race, color, ancestry, national origin, or ethnicity; citizenship status; sex or gender; gender identity or gender expression or transgender status (including the individual's actual or perceived sex and the individual's gender identity, self-image, appearance, behavior, or expression); sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality); mental or physical disability; AIDS, AIDS Related Complex, or HIV status; perception of risk of HIV infection; or association with individuals who are believed to be at risk; religion or creed; genetic information; pregnancy status, including related medical conditions; marital status; past, current, or prospective service in the uniformed services; or any other basis protected by law. We are a drug-free and tobacco-free workplace. Applicants have rights under the Federal Employment Laws. To view these notices, please click on the following links: Family and Medical Leave Act (FMLA) poster: Equal Employment Opportunity (EEO) poster; and Employee Polygraph Protection Act (EPPA) poster. Required Knowledge, Skills, and Abilities • Must be able to work all health center hours of operation including evenings and weekends. • Must be able to travel and support other health center locations as required. • Fluency in Spanish/English may be required (if a job requirement it is documented in your employee records). • Strong organizational skills and ability to multi-task. • Ability to exercise initiative, sound judgment, and problem-solving techniques in the decision-making process. • Excellent verbal and written communication skills. • Ability to provide effective, equitable, understandable, and respectful quality care and services that are responsive to the diverse cultural health beliefs and practices, preferred language, health literacy and other communication needs. • Ability to work effectively as a team member. • Ability to manage details, handle a variety of tasks simultaneously and work under pressure. • Ability to effectively use organization’s computer systems. • Be discreet and safeguard confidential information. • Possess integrity and compliance – can be relied upon to act ethically. • Organizational Commitment: Demonstrates an ability and willingness to align one’s own behavior with the needs, priorities and goals of the organization. • Recovery Skills: Responds effectively and acknowledges responsibilities when patients (internal or external) experience problems or mistakes; rectifies the situation to restore patient satisfaction; seeks information and collaborates with others to take action to implement permanent fixes. Maintains stable performance and emotions when faced with opposition, pressure, and or stressful conditions. • Building Relationships: Shows genuine interest in others’ needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments. • Adaptability or Flexibility: Responds with flexibility to shifting priorities and changing work situations; recovers quickly from problems and setbacks; develops new skills to remain competitive. Adapts easily to change, sees the merits of differing positions, and adapts own positions and strategies in response to new information or changes to a situation. • Coping with Demands of the Position: Uses effective problem solving while working under stress, high volume of work demands and/or time demands; regularly meets deadlines. • Exemplify the organization’s In This Together values: We Tend to the Team; We Respec t and Honor All People; We Jump In; We Try and We Learn; We Care for our Business; and We Return to our Mission. Essential Physical Requirements/Working Conditions Must be able to climb, balance, bend, stoop, kneel, crouch, reach, and grasp. Must be able to stand, particularly for sustained periods of time. Must be able to move about on foot to accomplish tasks, such as moving from one work site to another. Must be able to push/pull. Must be able to work primarily with fingers such as picking, pinching, or typing. Must be able to talk such as convey detailed or important spoken instructions to other workers accurately. Must be able to hear such as the ability to receive detailed communication orally. Must be able to communicate effectively. Will have substantial movements of the wrists, hands, and/or fingers. Subject to hazards including a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to infectious diseases. Must be able to lift and/or exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects. Health Center environment.
CMA Urgent Care Full-time
PM Pediatric Care

Medical Assistant-Full Time-University Park Dallas, TX

PM Pediatric Care University Park, TX
$17 - $27 / hour
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors. Description Job Responsibilities: Provide clinical and administrative support for providers, patients, and office operations Greet and register patients as they arrive Obtain medical history, patient vital signs, and intake Prepare patients for X-rays Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred) Irrigate and assist with wounds Assist in performing quality control testing in the lab Be an integral part of the patient care team and assist with patient care within the scope of practice Keep exam rooms and front reception stocked with adequate supplies Maintain order and cleanliness of the waiting room area Practice standard safety practices and precautions Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician) Maintains operations by following policies and procedures; reporting needed changes to management team Maintains patient confidence and protects operations by keeping patient care information confidential Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments Assistant patients with complaints and taking an active role in service recovery when needed Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures Provide exceptional customer services Qualifications High school diploma or GED Prior experience and/or education as a Medical Assistant Knowledge or EKG placement and processing in children Ability to obtain laboratory tests via nasal swab, and venipuncture Demonstrate a professional and friendly demeanor Strong communications and organizational skills Prior pediatric experience Capable of multi-tasking in a fast-paced environment Comfortable with computers, Microsoft Office Suite Willing to learn medical software Experience with medical records preferred Compensation: $17 - $27/hour The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications. EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
CMA Outpatient Full-time
Parkland Health (TX)

Medical Assistant - Irving Health Care Center

Parkland Health (TX) Dallas, TX
Location: Irving Health Care Ctr Primary Purpose This role functions as an integral member of the medical home team in providing direct patient care. This role assists physicians, mid level providers, nurses, and other medical staff by performing administrative and clinical duties under the direction of physician. This role reports to the nurse manager or designee, who is responsible for administrative supervision and orientation to the area's policies and procedures. This role obtains vital signs, perform preventive screenings, maintains an inventory of appropriate supplies, ensures safe and efficient patient flow, tracks high-risk referrals and lab tests, facilitates safe transitions of care, organizes the practice environment to assure patient safety and quality health outcomes, and contributes to HEDIS and designated quality measures. The individual displays responsible behaviors, communicates effectively to others and functions at the highest level based on scope of practice. Education •Must have completed training through an accredited Medical Assistant training program. Experience •None. Certification/Registration/Licensure •Must have a current healthcare provider BLS for Healthcare Providers certification within 90 days of hire and/or placement in job from one of the following: American Heart Association American Red Cross Rescuer Military Training Network •Current incumbents in the role as of 7/1/2023 must obtain a health care provider BLS for Healthcare Providers certification no later than 9/30/2023. Skills or Special Abilities •Must be able to demonstrate basic patient skills and skill in the use of supplies and assigned equipment. •Must be able to communicate effectively with patients, families, and PHHS staff. •Must be able to demonstrate patient centered/patient valued behaviors. Responsibilities Administrative Responsibilities: Review daily appointment schedule with relevant staff and develops a plan for patient care activities. Obtains external medical and immunization records prior to appointment; Forwards clinical information to internal or external specialty services in a timely manner; Process lab letters, phone calls, prescription refill requests, referrals and forms, and obtain prior authorizations for medications, referrals and tests per insurance requirements; Track labs and referrals, scans and indexes appropriate documents; documents all communication with patient per EHR standards. Collaborates with team to accommodate same day requests, checks, and responds to email and pools daily. Ensures work area is stocked with current forms for daily work and computer downtime. Demonstrates proficiency in the use of required computer systems. Clinical Responsibilities: Prepare and assess patients for visit. Ensure exam rooms are neat, clean, and stocked per infection control standards. Observe, record and report patient responses to medical care provided during appointment. Assist with office procedures and collection of specimens. Adhere to infection control and hand hygiene guidelines during all patient care activities. Recognize and adhere to Joint Commission Safety policies. Report safety concerns promptly by following the chain of command established in the area. Performs Environmental of Care and laboratory quality control per policies. Ability to travel to other locations as assigned, and contribute to team and clinic operations by cross-covering co-workers during training, meetings, lunch, and/or as needed per scope, competency and education. Professional Development Responsibilities: Constructively participate in employee engagement activities, patient satisfaction activities, performance improvement projects, departmental and committee meetings; shares ideas and best practices for improving operational and clinical workflow. Complete all required training prior to due date. May administer unit dose medications under the direction of the delegating physician according to departmental policies and procedures after successful completion of competencies and signed Physician-MA delegation form. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 988779
CMA Outpatient Full-time
Parkland Health (TX)

Medical Assistant - Neurology

Parkland Health (TX) Dallas, TX
Location: RJA Clinic: 4th FLR BLK 800 Full Time Days Primary Purpose This role functions as an integral member of the medical home team in providing direct patient care. This role assists physicians, mid level providers, nurses, and other medical staff by performing administrative and clinical duties under the direction of physician. This role reports to the nurse manager or designee, who is responsible for administrative supervision and orientation to the area's policies and procedures. This role obtains vital signs, perform preventive screenings, maintains an inventory of appropriate supplies, ensures safe and efficient patient flow, tracks high-risk referrals and lab tests, facilitates safe transitions of care, organizes the practice environment to assure patient safety and quality health outcomes, and contributes to HEDIS and designated quality measures. The individual displays responsible behaviors, communicates effectively to others and functions at the highest level based on scope of practice. Education •Must have completed training through an accredited Medical Assistant training program. Experience •None. Certification/Registration/Licensure •Must have a current healthcare provider BLS for Healthcare Providers certification within 90 days of hire and/or placement in job from one of the following: American Heart Association American Red Cross Rescuer Military Training Network •Current incumbents in the role as of 7/1/2023 must obtain a health care provider BLS for Healthcare Providers certification no later than 9/30/2023. Skills or Special Abilities •Must be able to demonstrate basic patient skills and skill in the use of supplies and assigned equipment. •Must be able to communicate effectively with patients, families, and PHHS staff. •Must be able to demonstrate patient centered/patient valued behaviors. Responsibilities Administrative Responsibilities: Review daily appointment schedule with relevant staff and develops a plan for patient care activities. Obtains external medical and immunization records prior to appointment; Forwards clinical information to internal or external specialty services in a timely manner; Process lab letters, phone calls, prescription refill requests, referrals and forms, and obtain prior authorizations for medications, referrals and tests per insurance requirements; Track labs and referrals, scans and indexes appropriate documents; documents all communication with patient per EHR standards. Collaborates with team to accommodate same day requests, checks, and responds to email and pools daily. Ensures work area is stocked with current forms for daily work and computer downtime. Demonstrates proficiency in the use of required computer systems. Clinical Responsibilities: Prepare and assess patients for visit. Ensure exam rooms are neat, clean, and stocked per infection control standards. Observe, record and report patient responses to medical care provided during appointment. Assist with office procedures and collection of specimens. Adhere to infection control and hand hygiene guidelines during all patient care activities. Recognize and adhere to Joint Commission Safety policies. Report safety concerns promptly by following the chain of command established in the area. Performs Environmental of Care and laboratory quality control per policies. Ability to travel to other locations as assigned, and contribute to team and clinic operations by cross-covering co-workers during training, meetings, lunch, and/or as needed per scope, competency and education. Professional Development Responsibilities: Constructively participate in employee engagement activities, patient satisfaction activities, performance improvement projects, departmental and committee meetings; shares ideas and best practices for improving operational and clinical workflow. Complete all required training prior to due date. May administer unit dose medications under the direction of the delegating physician according to departmental policies and procedures after successful completion of competencies and signed Physician-MA delegation form. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 989033
CMA Outpatient Full-time
Parkland Health (TX)

Medical Assistant

Parkland Health (TX) Dallas, TX
Location: Moody Outpatient Center 3rd Floor Part Time - Infusion Therapy Primary Purpose This role functions as an integral member of the medical home team in providing direct patient care. This role assists physicians, mid level providers, nurses, and other medical staff by performing administrative and clinical duties under the direction of physician. This role reports to the nurse manager or designee, who is responsible for administrative supervision and orientation to the area's policies and procedures. This role obtains vital signs, perform preventive screenings, maintains an inventory of appropriate supplies, ensures safe and efficient patient flow, tracks high-risk referrals and lab tests, facilitates safe transitions of care, organizes the practice environment to assure patient safety and quality health outcomes, and contributes to HEDIS and designated quality measures. The individual displays responsible behaviors, communicates effectively to others and functions at the highest level based on scope of practice. Education •Must have completed training through an accredited Medical Assistant training program. Experience •None. Certification/Registration/Licensure •Must have a current healthcare provider BLS for Healthcare Providers certification within 90 days of hire and/or placement in job from one of the following: American Heart Association American Red Cross Rescuer Military Training Network •Current incumbents in the role as of 7/1/2023 must obtain a health care provider BLS for Healthcare Providers certification no later than 9/30/2023. Skills or Special Abilities •Must be able to demonstrate basic patient skills and skill in the use of supplies and assigned equipment. •Must be able to communicate effectively with patients, families, and PHHS staff. •Must be able to demonstrate patient centered/patient valued behaviors. Responsibilities Administrative Responsibilities: Review daily appointment schedule with relevant staff and develops a plan for patient care activities. Obtains external medical and immunization records prior to appointment; Forwards clinical information to internal or external specialty services in a timely manner; Process lab letters, phone calls, prescription refill requests, referrals and forms, and obtain prior authorizations for medications, referrals and tests per insurance requirements; Track labs and referrals, scans and indexes appropriate documents; documents all communication with patient per EHR standards. Collaborates with team to accommodate same day requests, checks, and responds to email and pools daily. Ensures work area is stocked with current forms for daily work and computer downtime. Demonstrates proficiency in the use of required computer systems. Clinical Responsibilities: Prepare and assess patients for visit. Ensure exam rooms are neat, clean, and stocked per infection control standards. Observe, record and report patient responses to medical care provided during appointment. Assist with office procedures and collection of specimens. Adhere to infection control and hand hygiene guidelines during all patient care activities. Recognize and adhere to Joint Commission Safety policies. Report safety concerns promptly by following the chain of command established in the area. Performs Environmental of Care and laboratory quality control per policies. Ability to travel to other locations as assigned, and contribute to team and clinic operations by cross-covering co-workers during training, meetings, lunch, and/or as needed per scope, competency and education. Professional Development Responsibilities: Constructively participate in employee engagement activities, patient satisfaction activities, performance improvement projects, departmental and committee meetings; shares ideas and best practices for improving operational and clinical workflow. Complete all required training prior to due date. May administer unit dose medications under the direction of the delegating physician according to departmental policies and procedures after successful completion of competencies and signed Physician-MA delegation form. Job Accountabilities Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Requisition ID: 988042
CMA Outpatient Full-time
Planned Parenthood of Greater Texas

Medical Assistant

Planned Parenthood of Greater Texas Dallas, TX
Overview The Reproductive Health Assistant (RHA) is an essential part of the healthcare team providing comprehensive health education and direct patient care, demonstrating a positive, cooperative manner, and a willingness to assist team members when needed. RHA’s perform high-quality, responsive, and efficient patient care delivery in a clean, safe and comfortable health center. The RHA has significant impact on the patient experience and is expected to view services through the patient’s eyes to serve patients promptly, completely and in a friendly manner. Understands and complies with organization and health center protocols, policies and procedures. In addition, follows organization risk management and safety procedures. Supports the organization’s strategic plan and workplace inclusion initiatives. Ensures productivity expectations, customer service, and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Demonstrates an understanding and commitment to PPGT’s culture of quality, safety and risk awareness. Responsibilities • Performs a variety of responsibilities in direct patient care including but not limited to: greeting patients promptly and in a welcoming manner, providing high quality care, interviews patients and obtain medical history information, provides education to patients regarding the purpose of their visit, performs patient check-in and check-out, accurately updates patient charts, confirms that all medication, equipment and supplies are stocked in health center including sterile instruments, assists with patient discharge instructions. • Practices a patient-focused approach to healthcare as demonstrated by interactions showing respect, knowledge, responsibility, compassion, and access to care. • Provides comprehensive education, accurate information and answers questions objectively about medical services offered at the affiliate including but not limited to, abortion, birth control, sexually transmitted infections, and pregnancy in a caring, non-biased, non-judgmental and non-directive manner. • Provides pregnancy options counseling in a comprehensive, non-directive, and non-coercive manner. Ensures that a patient having a pregnancy test is educated on all options including parenting, adoption and abortion and receives accurate information and appropriate referrals. • Provides and explains Patient Education Sheets, and Informed Consent Forms to patients to ensure understanding of materials and services, and ensures that patients with limited English proficiency receive information in the language which they best understand. • Maintains medical supplies inventory including inventorying stock, placing orders, and verifying receipt. • Accurately takes and records patients’ demographic information, vital signs, and medical history. Obtains a medical history by asking patients questions about their medical conditions, medications and allergies. Records any findings into the patient charts and alerts the physician and/or clinician of the results. • Performs blood draws (venipuncture) and intramuscular (IM) injections. • May train less experienced Heath Center team members in job functions/duties/protocols. • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations. • Verifies and completes requests for medical records per policy. • Maintains equipment operating by following operating instructions, troubleshooting breakdowns, performing preventive maintenance, and initiating repair requests. • Reviews consent form with patient and obtains informed consent for services, and procedures. Obtains informed consent from patients prior to the delivery of services per organization protocols. • Supports the clinician by performing lab testing and vital signs appropriate to the patient and notifying the clinician of special concerns pertinent to the visit. • Reviews test results with patients and when appropriate, educates patients with abnormal results regarding the nature of the problem, method and treatments prescribed, and instructions and information about proper follow-up, including referral to appropriate medical, financial, and social service resources when necessary. • Consistently utilizes an empathic approach to patient care delivery. • Provides compassionate care to patients using a holistic approach ensuring that patients’ physical, mental, social and emotional needs are addressed. • Provides contraceptive supplies, prescribed medications, and intramuscular injections as ordered by the clinician per health center protocols. Provides specific instructions on each patient’s selected birth control method. • Triage phone calls to clinicians as appropriate. • Reviews electronic practice management (EPM) and electronic health records (EHR) systems for any alerts for outstanding follow-up needs and advise patients of their follow-up status or discuss the clinician’s recommendations with the patient at each visit. • Maintains an awareness of clinic flow and visit cycle times and contributes to the efficient delivery of care by working with a sense of urgency to respect the time of patients and increase access to services. • Maintains discretion and patient confidentiality at all times, using appropriate guidelines on release of information. • Contributes to a culture of continuous quality improvement by reporting incidents timely and completing incident reports. • Understands and complies with regulations from all governing entities and health center protocols including but not limited to Patient Rights, Child Abuse identification and reporting, infection control, laboratory protocols, emergency evacuation, risk management, and Occupational Safety and Health Administration (OSHA) safety standards. • Performs the following front office duties as assigned: o Greets and directs guests appropriately and in a courteous manner that projects a positive image of PPGT. o Receives and directs phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients o Supports the check in or check out areas. o Places reminder phone calls for scheduled appointments. o Visually inspects visitors/patients and packages entering and leaving the health center. o Observes security cameras and grounds, secures building at end of shift. o Completes daily health center closing procedures such as preparing deposits and balances cash drawer. Strictly adheres to revenue handling policies. o Reviews method of payment and obtains insurance information as applicable. • Maintains laboratory, sterilization, temperature and cleaning logs. • Handles lab specimens per organization protocols and performs laboratory testing as required by Clinical Laboratory Improvement Amendments (CLIA) when ordered by the clinician. • Sets-up and cleans laboratory area and exam rooms including maintaining a clean, neat arrangement; collecting and washing instruments; properly disposing of all trash; maintaining medical supplies and equipment in examination and laboratory areas. • Attends and participates in health center staff meetings and huddles. • Completes employee training for handling of situations involving conduct that endangers the welfare of minors, including mandatory reporting requirements. • Accepts individual and joint responsibility for, and the efforts to achieve health center annual goals regarding number of patients served, patient waiting time, appointment show rate, accuracy in the execution and recording of patient payments, customer satisfaction etc. • Has unrestricted access to patient protected health information (PHI) on paper and electronic forms health records for purposes of treatment, payment, and/or healthcare operations. The use of a patient’s protected health information should be limited to information needed for the specific task that is being performed or requested by the individual patient. Disclosure of any patient information must be for purposes of treatment, payment or healthcare operation OR must be accompanied by a valid patient authorization. Must adhere to minimum necessary rule. • Embraces the organization’s ‘In This Together customer service standards and uses them with internal and external customers, every person, every time. • Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Qualifications H/S Diploma or equivalent and 1 year of experience in any of the following: customer service, healthcare or social services environment; an advanced degree may be substituted for up to 1 year of experience (e.g. Associates/ Bachelor’s/Master’s). When education is substituted for experience, a minimum of 1 year of customer service experience is required. Preferred: Medical Assistant or Certified Nurse Assistant or Phlebotomy or Emergency Medical Technician (EMT) certificate, national certification or diploma from a fully accredited medical assistant educational program as identified in the Database of Accredited Postsecondary Institutions and Programs may be substituted for up to 6 months of experience. Preferred: Electronic Practice Management system or Electronic Health Records system experience (EPM/EHR). Agency Standards Must have excellent computer skills with knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet. Must have the willingness and ability to adapt to change including advances or new technology. Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction. Other PPGT is an equal opportunity employer. We strictly prohibit unlawful discrimination of any kind, including discrimination on the basis of age; race, color, ancestry, national origin, or ethnicity; citizenship status; sex or gender; gender identity or gender expression or transgender status (including the individual's actual or perceived sex and the individual's gender identity, self-image, appearance, behavior, or expression); sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality); mental or physical disability; AIDS, AIDS Related Complex, or HIV status; perception of risk of HIV infection; or association with individuals who are believed to be at risk; religion or creed; genetic information; pregnancy status, including related medical conditions; marital status; past, current, or prospective service in the uniformed services; or any other basis protected by law. We are a drug-free and tobacco-free workplace. Applicants have rights under the Federal Employment Laws. To view these notices, please click on the following links: Family and Medical Leave Act (FMLA) poster: Equal Employment Opportunity (EEO) poster; and Employee Polygraph Protection Act (EPPA) poster. Required Knowledge, Skills, and Abilities • Must be able to work all health center hours of operation including evenings and weekends. • Must be able to travel and support other health center locations as required. • Fluency in Spanish/English may be required (if a job requirement it is documented in your employee records). • Strong organizational skills and ability to multi-task. • Ability to exercise initiative, sound judgment, and problem-solving techniques in the decision-making process. • Excellent verbal and written communication skills. • Ability to provide effective, equitable, understandable, and respectful quality care and services that are responsive to the diverse cultural health beliefs and practices, preferred language, health literacy and other communication needs. • Ability to work effectively as a team member. • Ability to manage details, handle a variety of tasks simultaneously and work under pressure. • Ability to effectively use organization’s computer systems. • Be discreet and safeguard confidential information. • Possess integrity and compliance – can be relied upon to act ethically. • Organizational Commitment: Demonstrates an ability and willingness to align one’s own behavior with the needs, priorities and goals of the organization. • Recovery Skills: Responds effectively and acknowledges responsibilities when patients (internal or external) experience problems or mistakes; rectifies the situation to restore patient satisfaction; seeks information and collaborates with others to take action to implement permanent fixes. Maintains stable performance and emotions when faced with opposition, pressure, and or stressful conditions. • Building Relationships: Shows genuine interest in others’ needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments. • Adaptability or Flexibility: Responds with flexibility to shifting priorities and changing work situations; recovers quickly from problems and setbacks; develops new skills to remain competitive. Adapts easily to change, sees the merits of differing positions, and adapts own positions and strategies in response to new information or changes to a situation. • Coping with Demands of the Position: Uses effective problem solving while working under stress, high volume of work demands and/or time demands; regularly meets deadlines. • Exemplify the organization’s In This Together values: We Tend to the Team; We Respect and Honor All People; We Jump In; We Try and We Learn; We Care for our Business; and We Return to our Mission. Essential Physical Requirements/Working Conditions Must be able to climb, balance, bend, stoop, kneel, crouch, reach, and grasp. Must be able to stand, particularly for sustained periods of time. Must be able to move about on foot to accomplish tasks, such as moving from one work site to another. Must be able to push/pull. Must be able to work primarily with fingers such as picking, pinching, or typing. Must be able to talk such as convey detailed or important spoken instructions to other workers accurately. Must be able to hear such as the ability to receive detailed communication orally. Must be able to communicate effectively. Will have substantial movements of the wrists, hands, and/or fingers. Subject to hazards including a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to infectious diseases. Must be able to lift and/or exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects. Health Center environment.