CMA Jobs in Lawrence, MA

Mass General Brigham

Medical Assistant Lead

$19.37 - $27.71 / hour
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary The role is a vital member of the care team, responsible for exercising appropriate leadership and oversight of clinical operations and Medical Assistant staff throughout the assigned site or department under the direction of the Practice Manager. In addition to performing the duties of a Medical Assistant, the position serves as a role model and resource for site staff. Acting as a liaison between the site-based clinical staff, the Practice Manager, and the Medical Director or Physicians. The Lead facilitates office-wide communication, coordinates new clinical initiatives, and addresses clinical issue resolutions to enhance operational efficiency. Does this position require Patient Care? Yes Essential Functions -Assists in complex office-based procedures and provides clinical oversight for quality control programs. -Provide leadership to the medical assisting team, including training, mentoring, and performance guidance. -Assign tasks and responsibilities to team members, ensuring proper workload distribution and effective utilization of resources. -Foster a positive and collaborative team environment, promoting teamwork and professional growth. -Coordinate patient flow, ensuring timely and efficient delivery of care. -Assist with patient intake, including obtaining medical history, vital signs, and preparing patients for examination. -Participates in the interview process for new MAs and serves as a preceptor for new hires or students, supervising clinic support staff and creating coverage schedules for the MA team. -Assists with competency assessment for other MAs and provides input on performance evaluations. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Assistant - Data Conversion - Various Issuers required Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Experience Experience as a medical assistant, with demonstrated proficiency in clinical and administrative tasks 3-5 years required Knowledge, Skills and Abilities - Strong leadership and team management skills. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Ability to take vital signs, manual blood pressure, and collect blood samples and other specimens. - Excellent interpersonal and communication skills, both written and verbal. - Attention to detail and strong organizational abilities. - Ability to multitask, prioritize, and adapt in a fast-paced healthcare environment. - Knowledge of HIPAA and other privacy and security regulations. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 15 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.37 - $27.71/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham

Medical Assistant I - Oncology/Medical Infusion

$17.71 - $24.94 / hour
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care?Yes Essential Functions Interview patients to obtain medical information and measure their vital signs, weight, and height. -Show patients to examination rooms and prepare necessary equipment for healthcare providers. -Record patients' medical history, vital statistics, or information such as test results in medical records. -Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. -Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked. -Clean and sterilize instruments and dispose of contaminated supplies. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred Experience Direct MA experience or medical field work 0-1 year preferred Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 60 Fenwood Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
NeighborHealth

MA Trainee

$20 / hour
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . Time Type: Full time Department: Education & Training Institute All Locations: 151 Orleans Street Position Summary: A MA Trainee will work in an assigned NeighborHealth Department fulfilling the duties assigned to them by their direct Manager. Essential Duties: Will provide excellent customer service to help resolve inquiries or requests for patients and NeighborHealth staff. Will work in their assigned NeighborHealth Department supporting the needs of that Department, their colleagues, and patients (if applicable). Will provide telephone/email support; answering phones/emails in a pleasant and cordial manner while providing excellent customer service to help resolve inquiries or requests. Follow established departmental policies and procedures for environmental safety and infection control. Reflect NeighborHealth core values. Maintain professional attitude. Will work in their assigned NeighborHealth Department supporting the needs of that Department, their colleagues, and patients (if applicable). Maintain issues promptly. Will provide telephone/email support; answering phones/emails pleasantly and cordially while providing excellent customer service to help resolve inquiries or requests. Participates in required departmental activities. Maintain excellent punctuality and attendance. Adhere to all NeighborHealth and departmental policies and procedures. Use NeighborHealth devices appropriately. Follow established departmental policies and procedures for environmental safety and infection control. Perform other related duties from the clinical department as needed. Education: High School Diploma or G.E.D. Skills/Abilities: Able to anticipate potential problems and problem-solve independently. Good communication skills with the ability to work with different NeighborHealth departments both independently and as a team member. Bilingual in Spanish prefer but not required. Pay Rate: $20.00 per hour, until successfully completed the program, and transitioned into the Medical Assistant I role. Benefits: MEDICAL, DENTAL, AND VISION COVERAGE LIFE AND DISABILITY INSURANCE 401(K) RETIREMENT PLAN TUITION REIMBURSEMENT FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME GENEROUS STAFF DEVELOPMENT BENEFIT EXCELLENT MALPRACTICE COVERAGE PET INSURANCE FREE PARKING AND MUCH MORE EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
Southern New Hampshire Health

Medical Assistant - Foundation Pulmonary - Full Time - Foundation Medical Partners

Come work at the best place to give and receive care! ​Job Description: Job Description Who We Are: Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. The care team at Foundation Pulmonary coordinates treatment to deliver the most effective care possible for our patients. Our staff is equipped with the experience and resources to diagnose and treat most lung conditions. We’re known for our experience and our excellent bedside manner. We take the time to hear our patient’s questions and always provide clear answers in an environment of respect. About the Job: Medical Assistant responsible for participating in the provision of professional nursing care to patients under the supervision of Registered Nurses, Providers, and Practice Manager. What You’ll Do: Participates in the care of patients in person, via telephone (phone screening) and telehealth modalities under the supervision of the Provider(s), in accordance with professional standards and scope of practice as defined by applicable State laws. Performs functions delegated by Provider(s) and Registered Nurses, including administering prescribed medications, treatments & immunizations, point-of-care testing, and collection /handling of specimens, within the appropriate scope of practice as defined by applicable State laws and regulations. Collects and screens history and health-related information from patients and communicates findings to the Provider(s). Communicates Provider advice/instructions and plan of care to patients. Documents care activities in the medical record including procedures, interventions, patient/family communication, and test results with accuracy and detail. Who You Are: High school diploma or GED required. Completion of Medical Assistant program or equivalent experience of 3 years as an MA. Certifications: Current BLS/CPR training. One year experience in a medical practice of healthcare setting preferred. Why You’ll Love Us: Flexible day shift hours, no weekends! Health, dental, prescription, and vision coverage for full-time & part-time employees Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan Education & Paid training courses for continued career progression & more! Work Shift: 8a-5p M-TH; Friday 8a-12 SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Elliot Health System

Medical Assistant II - Orthopaedics - Full Time

Come work at the best place to give and receive care! ​Job Description: Position Summary: M - F 8 am - 5 pm Assists providers in the administration of patient care in assigned clinical areas. Assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. Performs general administrative duties in accordance with JCAHO, CLIA, NCQA and government standards, as well as company policies and procedures. Key Responsibilities Performs visit chart preparation activities based on the daily scheduled appointments including diagnostic test results, emergency/urgent care reports, discharge summaries and consult/PCP reports are located in the medical record and accessible to the provider. Performs rooming activities for provider visits according to the documented rooming criteria including chief complaint, allergies, vital signs, medication list review, tobacco history, LMP, health maintenance overrides and documentation in a timely and accurate manner. Obtains and documents age and/or condition-specific measurements accurately including vital signs, height, weight, head circumference, peak flow, and pulse oximetry. Conducts and documents hearing, vision, respiratory and ECG testing. Performs and documents specific screening based on condition/need including depression and asthma. Obtains, documents and processes specimens using the appropriate collection process and equipment. Performs and documents point of care testing accurately. Performs venipuncture procedures (as needed) and processes specimens as outlined in policies and procedures. Administers medications and immunizations including oral, nasal, injectable, rectal and topical routes as appropriate. Processes medication prescription refills per guidelines using telephonic, electronic or print methods. Handles prior authorization processes for medications and/or procedures and documents appropriately. Manages clinical supplies and medication sample areas to ensure that stock is current, stored appropriately, labeled and par levels maintained. Education/Experience/Licensure Education: High School Diploma or GED required. Graduate from an accredited Medical Assistant program or Certification as an EMT or Combat Medic required. Experience: One (1) to three (3) years medical assistant experience preferred. Certification/Licensure: Medical Assistant Certification. Software/Hardware: Computer/EMR experience preferred. What Elliot Health System Has to Offer Health, dental, prescription, and vision coverage for full-time & part-time employees Short-term disability, long-term disability, and life insurance coverage Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan And more ! Work Shift: Days SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Carbon Health

Primary Care Medical Assistant

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. BENEFITS Medical, dental & vision coverage, effective first day of employment Health Savings Account & Flexible Savings Account option for health care & dependent care Paid time off, paid sick leave 401k retirement savings plans with employer match Life & Disability Insurance DOT certification will be reimbursed where it is required for practice *Some benefits dependent on specialty and employment status We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.
Phelps Health

Medical Assistant - Salem, St. James, & Vienna Clinic | Full-Time, Dual-Posting

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family. General Summary The Medical Assistant functions within his/her skill set in providing patient care as delegated by the clinic LPN/RN, physician or mid-level provider (APP). Must be well organized, display’s a high level of professionalism, excellent customer service skills, detail oriented, able to multitask efficiently, critical thinker and able to perform in a fast-paced work environment. Essential Duties and Responsibilities Follows established hospital policy regarding patient safety measures such as infection prevention, safe patient handling and movement, notification of the licensed nurse when patient condition changes to ensure that patient care is provided in an optimally safe environment. Provides direct interaction to patients in the clinic including escorting patients to rooms, obtaining vital signs, EKG’s, verification of medications, allergies, past medical/surgical/family history and chief complaint/visit reason according to provider preference, documenting accurate information in the patient chart in a timely manner. Routes phone messages, patient questions, and telephone communications to appropriate personnel. Acts as a general liaison between physician/APP and patient. Calls patients with normal/abnormal test results, answer’s questions and assisting physician with return calls. Assists with renewal and authorization of medications and administers medications (oral, IM and SQ) as ordered. Performs point of care lab testing and obtains blood samples and other specimens for lab testing as ordered. Schedules appointments, surgeries, diagnostic procedures, and admissions (remove) as ordered by the physician. Completes necessary paperwork, prior authorization, referrals and documentation in a timely manner. Monitors supply inventory, assuring adequate supplies, cleans and stocks exam areas. Informs and sets up patients and/or guardian for My Chart at the time of service and informs and educates patients regarding the benefits of signing up for My Chart. Assists in orientating and training new medical assistants. Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, works as a team and assists all team members (remove), and meets attendance/punctuality requirements. Education Completion of an accredited Medical Assistant or Medical Specialist program required or equivalent amount of working experience as a Medical Assistant or Registered/Certified as a Medical Assistant. High school diploma. Work Experience One-year Medical Assistant or other medical specialist experience preferred but not required. Medical Clinic experience preferred. Certification/License Registered Medical Assistant (RMA) or a Certified Medical Assistant (CMA) through an approved accrediting organization, such as the American Medical Technologist (AMT) preferred. American Heart Association Basic Life Support certification required. Mental/Physical Requirements Considerable mental concentration required. Lifting up to 35 lbs., turning activities and nearly constant walking required. Standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching. Working Conditions Frequent exposure to infectious disease and hostile persons at times. Frequent exposure to communicable disease via blood and other body fluids. Minimal physical discomfort. At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.
Mass General Brigham

Medical Assistant I

$17.71 - $24.94 / hour
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions -Interview patients to obtain medical information and measure their vital signs, weight, and height. -Show patients to examination rooms and prepare necessary equipment for healthcare providers. -Record patients' medical history, vital statistics, or information such as test results in medical records. -Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. -Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked. -Clean and sterilize instruments and dispose of contaminated supplies. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 0-1 year preferred Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 102 Endicott Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham

Medical Assistant II- Ortho Trauma

$17.71 - $24.94 / hour
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions -Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training. -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record. -Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education. -Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated. -Maintains inventory of immunizations and check expiration dates. -Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider. -Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 55 Fruit Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham

Medical Assistant, Mobile

$17.71 - $24.94 / hour
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The MGB “Community Care Van Program” is a new, innovative mobile health program dedicated to increasing access to quality healthcare for historically marginalized communities in the greater Boston area. The Medical Assistant (MA) is an integral member of a mobile health team that provides health services including screening and treatment for hypertension, diabetes, substance use disorder, and colorectal cancer screenings. Under the direction of the Mobile Nurse Practitioner (NP) or other provider, the Medical Assistant is responsible for assisting physicians, nurse practitioners, and/or nurses with evaluation, management, and treatment of patients who seek care at one of the mobile clinics. Their primary roles are to register patients in the electronic medical record system; to assure efficient patient flow; to assist providers within the scope of the MA skill set; to maintain neat, clean, and safe patient care areas, and to promote patient satisfaction by interacting with patients in a professional, friendly manner consistent with their needs. Qualifications This is a full-time, 40-hour position; requires weekend and evening hours Assists mobile team with the set-up and take-down of the mobile clinic site, including picking up vaccination/medical equipment from designated hospital Assists Operations Manager with patient flow; greets arriving patients and directs to appropriate location as needed Welcomes patient and registers/updates registration in EPIC Assists the Provider and/or Nursing staff with patient care during the visit including Conducting blood pressure checks Collecting specimens and performing CLIA-waived tests according to protocol, including but not limited to: Blood (phlebotomy) Finger sticks (HbA1c point-of-care testing) Assisting with clinical documentation relevant to patient visit on EPIC as directed Documents testing/results and other critical data per protocols; uses appropriate flow sheets and screening forms for chronic disease management Assists the Provider and Nursing staff with work outside the visit including but not limited to Conducting follow-up care post-visit as directed (such as communicating test results to patients as directed by a provider or nurse, scheduling patients for follow up visits, and performing check-ins for patients placed on chronic disease management plan) Faxing, mailing, or calling in prescription renewals as directed by the prescribing provider and under the supervision of the prescriber Maintains neat, clean, and safe exam rooms and treatment areas Assures patient care areas are neat, clean, professional-looking Assures exam and treatment areas are properly stocked, equipped, and secured Assures all equipment is in good working order Cleans exam rooms and equipment after each patient use per protocol Promotes customer satisfaction by interacting with patients in a professional, friendly manner consistent with their needs Recognizes and respects cultural diversity Adapts communication to the patient’s understanding Employs professional telephone and interpersonal techniques Functions as an integral part of the mobile health care team Interacts in a professional, cooperative way with other staff Accepts and delegates responsibilities in a positive manner Is a team player and offers to help with tasks outside of their role Engages in constructive problem solving with others in the practice as problems arise Attends and participates in practice staff meetings Performs other tasks (when not “in the field”) as delegated by Operations Manager REQUIRED Ability to be self-sufficient and take initiative Excellent critical thinking skills Excellent communication skills Ability to be flexible and adept to last minute changes as it pertains to scheduling, workflow, and other operational logistics Ability to work evening hours and occasional weekends Comply with established risk management and safety procedures Comply with all local, state and federal privacy and confidentiality rules and regulations Sound judgment and problem-solving ability Ability to prioritize tasks in a complex and busy environment and see them through to completion Accuracy and attention to detail Maintain or obtain CPR certification and participate in site-based CPR drills (may be obtained through onboarding) High School Diploma or Equivalent PREFERRED Bilingual candidate in Spanish is strongly preferred Experience working with diverse populations and community organizations Phlebotomy training Previous clinical experience working as a medical assistant, EMT, home health aide, or nursing assistant is preferred Additional Job Details (if applicable) This position entails a significant amount of time in a mobile/community environment. While much of the work may take place on the mobile clinic (van) there are duties performed outside and adjacent to the mobile clinic. It will be necessary to dress for varying weather conditions as needed. The position requires the ability to commute to and from site locations and also work remotely as required. Remote Type Hybrid Work Location 73 High Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
American Family Care

Radiologic Technologist PRN

$32 - $42 / hour
Benefits: 401(k) 401(k) matching Competitive salary Opportunity for advancement Why Join American Family Care and a PRN Radiologic Technologist? As a Radiologic Technologist with AFC, you’ll balance high-quality imaging with clinical and front-desk support. This role is ideal for someone who thrives in a fast-paced urgent care setting and values both patient care and operational excellence. This flexible option allows you to maintain your skills while balancing other commitments. PRN RTs bring their expertise when needed most. What You’ll Do Work as an X-Ray Technologist while supporting urgent care operations. Perform diagnostic radiology (X-ray) exams safely, following ALARA. Collaborate with providers to ensure timely care. Flex into MA clinical duties (triage, labs, venipuncture, wound care) when not performing imaging/radiology. Support MR tasks (insurance verification, registration, payment collection). Maintain equipment QC and compliance logs. What We’re Looking For ARRT-certified (R.T. (R)) in good standing; Radiologic Technologist (RT/Rad Tech/X-Ray Technologist) state license where required. Current BLS certification. 1+ year urgent care/ER imaging experience preferred. Strong insurance verification and EMR documentation skills. Flexible team player willing to cover MA/MR duties. Experience in radiology, CT, or MRI preferred. Why You’ll Love Working Here Opportunities for CEUs and ongoing training. Supportive, collaborative team environment. Work Environment Fast-paced urgent care; standing/lifting up to 50 lbs. Exposure to radiation and biohazards (PPE required). Able to commit to at least 4 shifts per month. American Family Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AFC is committed to pay equity and transparency. The expected pay range for this role is $34.00 – $42.00 per hour. Final compensation offers will be determined based on a combination of factors, including experience, certifications, education, and geographic location. In addition to base pay, AFC offers a competitive benefits package and advancement opportunities (varies by full-time/PRN/part-time status).
Southern New Hampshire Health

Medical Assistant - Foundation Foot and Ankle Med Surgery - Full Time - Foundation Medical Partners

Come work at the best place to give and receive care! ​Job Description: Who We Are: Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. Our specialty-trained doctors are dedicated experts, providing specialized foot and ankle care to patients in Nashua and the surrounding areas. We provide exceptional, comprehensive surgical and nonsurgical care for injuries and conditions. Our experienced team offers exceptional, comprehensive care, tailored to each individual and their unique set of needs. Our experienced providers and staff work with patients to help them understand treatment options so that they can make informed decisions about their care. We treat our patients with integrity, compassion, and respect. About the Job: Medical Assistant responsible for participating in the provision of professional nursing care to patients under the supervision of Registered Nurses, Providers, and Practice Manager. What You’ll Do: Participates in the care of patients in person, via telephone (phone screening) and telehealth modalities under the supervision of the Provider(s), in accordance with professional standards and scope of practice as defined by applicable State laws. Performs functions delegated by Provider(s) and Registered Nurses, including administering prescribed medications, treatments & immunizations, point-of-care testing, and collection /handling of specimens, within the appropriate scope of practice as defined by applicable State laws and regulations. Collects and screens history and health-related information from patients and communicates findings to the Provider(s). Communicates Provider advice/instructions and plan of care to patients. Documents care activities in the medical record including procedures, interventions, patient/family communication, and test results with accuracy and detail. Who You Are: High school diploma or GED required. Completion of Medical Assistant program or equivalent experience of 3 years as an MA. Certifications: Current BLS/CPR training. One year experience in a medical practice of healthcare setting preferred. Why You’ll Love Us: Flexible day shift hours, no weekends! Health, dental, prescription, and vision coverage for full-time & part-time employees Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan Education & Paid training courses for continued career progression & more! Work Shift: M-F 8-5 SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Southern New Hampshire Health

Medical Assistant - Granite State Orthopedics - Per Diem - Foundation Medical Partners

Come work at the best place to give and receive care! ​Job Description: Job Description Who We Are: Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. Our orthopedic experts at Foundation Orthopedics offer comprehensive surgical and nonsurgical treatments for orthopedic-related injuries and conditions related to the ankle, elbow, foot, hand, hip, knee, shoulder, and wrist. Our experienced team offers exceptional orthopedic care, tailored to each individual and their unique needs. Our providers and staff work with patients to help them understand their treatment options so they can make informed decisions about their care to get back to living the active life they want! About the Job: Medical Assistant responsible for participating in the provision of professional nursing care to patients under the supervision of Registered Nurses, Providers, and Practice Manager. What You’ll Do: Participates in the care of patients in person, via telephone (phone screening) and telehealth modalities under the supervision of the Provider(s), in accordance with professional standards and scope of practice as defined by applicable State laws. Performs functions delegated by Provider(s) and Registered Nurses, including administering prescribed medications, treatments & immunizations, point-of-care testing, and collection /handling of specimens, within the appropriate scope of practice as defined by applicable State laws and regulations. Collects and screens history and health-related information from patients and communicates findings to the Provider(s). Communicates Provider advice/instructions and plan of care to patients. Documents care activities in the medical record including procedures, interventions, patient/family communication, and test results with accuracy and detail. Who You Are: High school diploma or GED required. Completion of Medical Assistant program or equivalent experience of 3 years as an MA. Certifications: Current BLS/CPR training. One year experience in a medical practice of healthcare setting preferred. Why You’ll Love Us: Flexible day shift hours, no weekends! Health, dental, prescription, and vision coverage for full-time & part-time employees Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan Education & Paid training courses for continued career progression & more! Work Shift: Per diem Monday- Friday day shift 8:00-5:00 SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Crossover Health

Medical Assistant ( Monday-Friday 8am-5pm) @ Boston Fidelity Clinic

About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. The Medical Assistant plays a crucial role in creating a unique and exceptional patient and member experience within our clinic. This position is responsible for providing guests with above-and-beyond service, ensuring they are delighted from the moment they step into the clinic and continuing to extend the service experience beyond the clinic walls. As the Medical Assistant, you assist members with checking in, demonstrating an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. You are at the forefront of facilitating the patient and member experience throughout our health center, ensuring superior service delivery and a welcoming environment. Clinical Responsibilities Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handle inventory, orders, and replenish medical supplies and materials. Provides phlebotomy services and immunization services Performs other duties as assigned Member Service Responsibilities Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Demonstrates a commitment to quality, delivering uncompromised service and outcomes. Accommodates special requests for member support whenever possible and helps to promptly resolve member questions. Assists with assigned projects and special provider or patient requests. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery. Processes transactions required to begin or complete the visit. Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members. Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs. Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience. Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program. Minimum of 2 years comparable clinical back office medical assistant experience. BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
UnitedHealthcare

RN Field Clinical Care Coordinator - Boston, MA and surrounding areas

$28.94 - $51.83 / hour
$5,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The RN Field Clinical Care Coordinator, you will be an essential element of an Integrated Care Model by relaying the pertinent information about the members' needs and advocating for the best possible care available and ensuring they have the right services to meet their needs. If you reside within a commutable distance to the Boston market in the following areas of Allston, Back Bay, Brighton, Fenway, Jamaica Plain, Kenmore/Fenway, Mission Hill, Roxbury, West Roxbury, South End Boston, MA , you will have the flexibility to work telecommute* as you take on some tough challenges. This is a Field-based role. Expect to spend about 50% of your time in the field visiting our members in their homes or in long-term care facilities. You'll need to be flexible, adaptable and, above all, patient in all types of situations. Primary Responsibilities Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs Assess, plan and implement care strategies that are individualized by patients and directed toward the most appropriate, lease restrictive level of care Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members What Are The Reasons To Consider Working For UnitedHealth Group? Put It All Together - Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success. Some Of Our Offerings Include Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: http://uhg.hr/uhgbenefits You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications Current and unrestricted independent licensure as a Registered Nurse in the state of MA 2+ years of clinical experience Intermediate level of proficiency with MS Office, including Word, Excel and Outlook Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Ability to travel in assigned regions to visit members in their homes and/or other settings, including community centers, hospitals or providers' offices Access to reliable transportation & valid US driver's license Preferred Qualifications Bachelor's or Master's Degree in Nursing Certified Care Manager (CCM) 1+ years of community case management experience coordinating care for individuals with complex needs Experience working in team-based care Background in Managed Care Ability to utilize an Electronic Medical Record or other electronic platforms Bilingual-Spanish, Cantonese, Mandarin Physical Requirements Ability to transition from office to field locations multiple times per day Ability to navigate multiple locations/terrains to visit employees, members and/or providers Ability to transport equipment to and from field locations is needed for visits (ex. laptop, etc.) Ability to remain stationary for long periods of time to complete computer or tablet work duties All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
Mass General Brigham

Medical Assistant, Urgent Care

$17.71 - $24.94 / hour
Site: Mass General Brigham Medical Group, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. We are seeking a part-time, 25-hour Medical Assistant to join our Urgent Care team! Urgent care, also called walk-in or express care, offers timely treatment for non-emergency conditions. We care for adults and children ages 3 and up, addressing a wide range of issues such as respiratory illnesses, infections, minor injuries, rashes, and stomach problems. Because patients often visit when they’re feeling unwell, our team prioritizes compassion and emotional support alongside quality medical care. The schedule consists of working 2, 12.5-hour shifts per week (8:30am to 9:00pm), including every other weekend (both Saturday and Sunday). Since Urgent Care is a 7-day-per-week operation that delivers care during the day, evening, weekends, and holidays, the schedule for this role will require 2 on-call shifts per 4-week scheduling period, weekend, holiday coverage and the flexibility to work overtime as needed. The primary location for this role is 1285 Beacon Street Brookline. We do our best to keep all employees at their assigned centers; however, for on-call shifts, employees must be able to commute to any of our locations, including Brookline, Newton, Lynn, Natick, Westwood, and Woburn. You may also be asked to report to any of these centers during orientation (for training/precepting purposes) or during times of staffing shortages or other extenuating circumstances (for cross-coverage purposes). There is free parking at each of our locations! Job Summary Summary The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions: -Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training. -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record. -Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education. -Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated. -Maintains inventory of immunizations and check expiration dates. -Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider. -Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. Qualifications Education High School Diploma or Equivalent required Associate's Degree Medical Assisting preferred Licenses and Credentials Basic Life Support [BLS Certification] preferred National Medical Assistant Certification preferred (from AAMA, AMT, NHA, or NCCT) Experience 1-2 years direct MA experience or medical field work required Knowledge, Skills and Abilities Strong interpersonal and communication skills are essential for success in this position. Ability to prioritize tasks in complex and busy environments. Accuracy and attention to detail. Comply with all local, state, and federal privacy and confidentiality rules and regulations. Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. Comprehensive knowledge of medical terminology, procedures, and protocols. Proficiency in electronic health record (EHR) systems and medical office software. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Managing one's own time and the time of others. Additional Job Details (if applicable) Additional Job Description When hiring, we look for candidates who not only possess relevant skills and growth potential, but positive attitudes, flexibility, and creative mindsets. Preferred experience includes working in a high-volume physician practice, urgent care, or emergency room. Remote Type Onsite Work Location 1285 Beacon Street Scheduled Weekly Hours 25 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0400 Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham

Medical Assistant, Urgent Care

$17.71 - $24.94 / hour
Site: Mass General Brigham Medical Group, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. We are seeking a full-time, 37.5-hour Medical Assistant to join our Urgent Care team! Urgent care, also called walk-in or express care, offers timely treatment for non-emergency conditions. We care for adults and children ages 3 and up, addressing a wide range of issues such as respiratory illnesses, infections, minor injuries, rashes, and stomach problems. Because patients often visit when they’re feeling unwell, our team prioritizes compassion and emotional support alongside quality medical care. The schedule consists of working 3, 12.5-hour shifts per week (8:30am to 9:00pm), including every other weekend (both Saturday and Sunday). Since Urgent Care is a 7-day-per-week operation that delivers care during the day, evening, weekends, and holidays, the schedule for this role will require 2 on-call shifts per 4-week scheduling period, weekend, holiday coverage and the flexibility to work overtime as needed. The primary location for this role is 1285 Beacon Street Brookline. We do our best to keep all employees at their assigned centers; however, for on-call shifts, employees must be able to commute to any of our locations, including Brookline, Newton, Lynn, Natick, Westwood, and Woburn. You may also be asked to report to any of these centers during orientation (for training/precepting purposes) or during times of staffing shortages or other extenuating circumstances (for cross-coverage purposes). There is free parking at each of our locations! Job Summary Summary The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions: -Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training. -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record. -Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education. -Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated. -Maintains inventory of immunizations and check expiration dates. -Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider. -Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. Qualifications ducation High School Diploma or Equivalent required Associate's Degree Medical Assisting preferred Licenses and Credentials Basic Life Support [BLS Certification] preferred National Medical Assistant Certification preferred (from AAMA, AMT, NHA, or NCCT) Experience 1-2 years direct MA experience or medical field work required Knowledge, Skills and Abilities Strong interpersonal and communication skills are essential for success in this position. Ability to prioritize tasks in complex and busy environments. Accuracy and attention to detail. Comply with all local, state, and federal privacy and confidentiality rules and regulations. Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. Comprehensive knowledge of medical terminology, procedures, and protocols. Proficiency in electronic health record (EHR) systems and medical office software. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Managing one's own time and the time of others. Additional Job Details (if applicable) When hiring, we look for candidates who not only possess relevant skills and growth potential, but positive attitudes, flexibility, and creative mindsets. Preferred experience includes working in a high-volume physician practice, urgent care, or emergency room. Remote Type Onsite Work Location 1285 Beacon Street Scheduled Weekly Hours 37.5 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0400 Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
PM Pediatric Care

Medical Assistant - Full-Time (Saugus, MA)

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors. Description Job Responsibilities: Provide clinical and administrative support for providers, patients, and office operations Greet and register patients as they arrive Obtain medical history, patient vital signs, and intake Prepare patients for X-rays Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred) Irrigate and assist with wounds Assist in performing quality control testing in the lab Be an integral part of the patient care team and assist with patient care within the scope of practice Keep exam rooms and front reception stocked with adequate supplies Maintain order and cleanliness of the waiting room area Practice standard safety practices and precautions Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician) Maintains operations by following policies and procedures; reporting needed changes to management team Maintains patient confidence and protects operations by keeping patient care information confidential Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments Assistant patients with complaints and taking an active role in service recovery when needed Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures Provide exceptional customer services #LI-MO1 Qualifications High school diploma or GED Prior experience and/or education as a Medical Assistant Knowledge or EKG placement and processing in children Ability to obtain laboratory tests via nasal swab, and venipuncture Demonstrate a professional and friendly demeanor Strong communications and organizational skills Prior pediatric experience Capable of multi-tasking in a fast-paced environment Comfortable with computers, Microsoft Office Suite Willing to learn medical software Experience with medical records preferred EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
PM Pediatric Care

Medical Assistant - Part-Time (Saugus, MA)

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors. Description Job Responsibilities: Provide clinical and administrative support for providers, patients, and office operations Greet and register patients as they arrive Obtain medical history, patient vital signs, and intake Prepare patients for X-rays Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred) Irrigate and assist with wounds Assist in performing quality control testing in the lab Be an integral part of the patient care team and assist with patient care within the scope of practice Keep exam rooms and front reception stocked with adequate supplies Maintain order and cleanliness of the waiting room area Practice standard safety practices and precautions Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician) Maintains operations by following policies and procedures; reporting needed changes to management team Maintains patient confidence and protects operations by keeping patient care information confidential Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments Assistant patients with complaints and taking an active role in service recovery when needed Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures Provide exceptional customer services #LI-MO1 Qualifications High school diploma or GED Prior experience and/or education as a Medical Assistant Knowledge or EKG placement and processing in children Ability to obtain laboratory tests via nasal swab, and venipuncture Demonstrate a professional and friendly demeanor Strong communications and organizational skills Prior pediatric experience Capable of multi-tasking in a fast-paced environment Comfortable with computers, Microsoft Office Suite Willing to learn medical software Experience with medical records preferred EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
PM Pediatric Care

Medical Assistant - Per Diem (Saugus, MA)

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors. Description Job Responsibilities: Provide clinical and administrative support for providers, patients, and office operations Greet and register patients as they arrive Obtain medical history, patient vital signs, and intake Prepare patients for X-rays Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred) Irrigate and assist with wounds Assist in performing quality control testing in the lab Be an integral part of the patient care team and assist with patient care within the scope of practice Keep exam rooms and front reception stocked with adequate supplies Maintain order and cleanliness of the waiting room area Practice standard safety practices and precautions Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician) Maintains operations by following policies and procedures; reporting needed changes to management team Maintains patient confidence and protects operations by keeping patient care information confidential Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments Assistant patients with complaints and taking an active role in service recovery when needed Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures Provide exceptional customer services #LI-MO1 Qualifications High school diploma or GED Prior experience and/or education as a Medical Assistant Knowledge or EKG placement and processing in children Ability to obtain laboratory tests via nasal swab, and venipuncture Demonstrate a professional and friendly demeanor Strong communications and organizational skills Prior pediatric experience Capable of multi-tasking in a fast-paced environment Comfortable with computers, Microsoft Office Suite Willing to learn medical software Experience with medical records preferred EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
Mass General Brigham

Medical Assistant Lead, Orthopedics

$19.37 - $27.71 / hour
Site: Mass General Brigham Medical Group, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Mass General Brigham at Tuscan Village is a state-of-the-art healthcare center dedicated to providing world-class, patient-centered care in a convenient and welcoming setting. As part of the renowned Mass General Brigham system, this facility offers a wide range of services, including primary care, specialty care, imaging, and outpatient procedures, all designed to meet the evolving healthcare needs of the community. Located in the vibrant Tuscan Village development in Salem, NH, the center combines cutting-edge medical expertise with a seamless patient experience, ensuring high-quality care close to home. We are seeking a full-time, 40-hour Lead Medical Assistant to join our Orthopedics team! The desired schedule is Monday through Friday from 8:30am to 5:00pm. This Lead Medical Assistant plays a key leadership role within a fast-paced, patient-centered orthopedic practice, providing hands-on clinical support while overseeing a team of three Medical Assistants and two Orthopedic Technicians. Responsibilities include rooming patients, assisting with orthopedic procedures, coordinating daily staffing coverage, stepping in to support coverage as needed, and ensuring efficient patient flow and high-quality care. In addition, the Lead Medical Assistant provides guidance and mentorship to the team, assists with scheduling, attends meetings, collaborates closely with practice leadership, and serves as a point of contact to escalate workflow or staffing concerns, requiring strong communication skills, clinical expertise, and a confident leadership approach. Job Summary Summary The role is a vital member of the care team, responsible for exercising appropriate leadership and oversight of clinical operations and Medical Assistant staff throughout the assigned site or department under the direction of the Practice Manager. In addition to performing the duties of a Medical Assistant, the position serves as a role model and resource for site staff. Acting as a liaison between the site-based clinical staff, the Practice Manager, and the Medical Director or Physicians. The Lead facilitates office-wide communication, coordinates new clinical initiatives, and addresses clinical issue resolutions to enhance operational efficiency. Does this position require Patient Care? Yes Essential Functions -Assists in complex office-based procedures and provides clinical oversight for quality control programs. -Provide leadership to the medical assisting team, including training, mentoring, and performance guidance. -Assign tasks and responsibilities to team members, ensuring proper workload distribution and effective utilization of resources. -Foster a positive and collaborative team environment, promoting teamwork and professional growth. -Coordinate patient flow, ensuring timely and efficient delivery of care. -Assist with patient intake, including obtaining medical history, vital signs, and preparing patients for examination. -Participates in the interview process for new MAs and serves as a preceptor for new hires or students, supervising clinic support staff and creating coverage schedules for the MA team. -Assists with competency assessment for other MAs and provides input on performance evaluations. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Assistant - Data Conversion - Various Issuers required Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Experience Experience as a medical assistant, with demonstrated proficiency in clinical and administrative tasks 3-5 years required Additional Job Details (if applicable) -Prior leadership or Lead Medical Assistant experience required -Ambulatory orthopedic practice experience required -Demonstrated ability to lead, support, and coordinate clinical teams Remote Type Onsite Work Location 30 Tuscan Boulevard Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.37 - $27.71/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0400 Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham

Medical Assistant I - Waltham

$17.71 - $24.94 / hour
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary OVERVIEW: The Medical Assistant is responsible for assisting physicians, nurse practitioners and nurses with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with his / her training and skills. His / her primary roles are to assure efficient patient flow through the office; to maintain neat, clean, and safe patient care areas, and to promote patient satisfaction by interacting with patients in a professional, friendly manner consistent with their needs. REPORTS TO: Practice Manager PRINCIPAL DUTIES AND RESPONSIBILITIES: - Assures efficient patient flow through the office - Assures patient Medical Record is complete prior to the visit - Greets patient in waiting room and escorts to exam room - Instructs patient how to prepare for the physician or nurse practitioner (assisting as necessary) - Anticipates / sets up special equipment and/or supplies needed for the visit - Alerts the physician or nurse practitioner when patient is ready and communicates pertinent clinical information - Cleans and prepares room for next patient - Responds to needs to expedite visits and keep on schedule - Assists the physician or nurse practitioner with patient care during the visit. - Provides care appropriate to age group of patients in practice setting and documents data per practice protocols - Assists physician or nurse practitioner with patient examination, procedures, and treatments as directed - Performs other tests, procedures, and treatments as directed - stool guaiac testing - LBT testing - Documents testing / results per practice protocols. - Performs designated tasks related to tracking test results and may communicate normal test results to patients as directed by a physician, nurse practitioner, or nurse - Receives patient messages, reviews these with physicians, nurse practitioners or nurses per practice protocols, and takes action as directed - Maintains neat, clean, and safe exam rooms and treatment areas. - Assures exam and treatment rooms are properly stocked, equipped, and secured as applicable - Assures all equipment is in good working order - Cleans equipment after patient use per office protocols - Promotes patient / customer satisfaction by interacting with patients in a professional, friendly manner consistent with their needs - Engages in constructive problem solving with others in the practice as problems arise - Function as a Patient Service Coordinator, cover front desk, answer phones - Process letters of medical necessity Qualifications SKILLS/ABILITIES: - Good communication skills - Sound judgement and problem-solving ability - Ability to prioritize - Ability to handle multiple tasks in a busy environment and see them through to completion - Accuracy and attention to detail - HS Diploma - Diploma from an approved MGH Medical Assistant program or equivalent Additional Job Details (if applicable) Remote Type Onsite Work Location 52 Second Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Southern New Hampshire Health

Medical Assistant - Pepperell Family Practice - Full Time - Foundation Medical Partners

$18.79 - $26.31 / hour
Come work at the best place to give and receive care! ​Job Description: Who We Are: Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. Pepperell Family Practice offers a range of services to help families stay healthy, from routine checkups to treating chronic conditions. Our care team works together to make sure our patients receive quality, customized care. Our state-of-the-art medical center is well-equipped to provide preventative care, as well as treat and manage short and long-term illnesses. We also offer x-ray and laboratory services on-site for our family practice patients, so they can get the care they need in one central location. About the Job: Medical Assistant responsible for participating in the provision of professional nursing care to patients under the supervision of Registered Nurses, Providers, and Practice Manager. What You’ll Do: Participates in the care of patients in person, via telephone (phone screening) and telehealth modalities under the supervision of the Provider(s), in accordance with professional standards and scope of practice as defined by applicable State laws. Performs functions delegated by Provider(s) and Registered Nurses, including administering prescribed medications, treatments & immunizations, point-of-care testing, and collection /handling of specimens, within the appropriate scope of practice as defined by applicable State laws and regulations. Collects and screens history and health-related information from patients and communicates findings to the Provider(s). Communicates Provider advice/instructions and plan of care to patients. Documents care activities in the medical record including procedures, interventions, patient/family communication, and test results with accuracy and detail. Who You Are: High school diploma or GED required. Completion of Medical Assistant program or equivalent experience of 3 years as an MA. Certifications: Current BLS/CPR training. One year experience in a medical practice of healthcare setting preferred. Why You’ll Love Us: Flexible day shift hours, no weekends! Health, dental, prescription, and vision coverage for full-time & part-time employees Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan Education & Paid training courses for continued career progression & more! Targeted Pay Range: $18.79/hr. to $26.31/hr. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by several factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammates pay regularly to ensure competitive and equitable pay. Work Shift: Mon-Fri 8:30am-5:30pm SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Molina Healthcare

RN Transition of Care Coach Field Care in Plymouth, Essex, Norfolk, Suffolk or Middlesex MA

$30.37 - $59.21 / hour
JOB DESCRIPTION Job Summary The Transition of Care Coach (RN) provides support for care transition activities. Facilitates transitional care processes and coordination for member discharge from hospital admission to all other settings. Strives to ensure that best possible services are available to members at time of hospital discharge, and focuses on goal to reduce member readmissions. Contributes to overarching strategy to provide quality and cost-effective member care. This position will support our Moline One Care plan. Molina One Care is a community-based health care organization with national operations support delivering government funded health plans for members who reside in Massachusetts. We are looking for candidates with a MA RN licensure and prior work history with a managed care plan or case management experience, preferably transition of care. Hospital experience required. Strong communication, documentation, and EMR skills. Cultural competence, time management, and the ability to work independently. Bilingual candidates are encouraged to apply to support our diverse communities! Work Hours: Monday - Friday 8:00am - 5:00pm EST Remote position with field travel in Plymouth, Essex, Norfolk, Suffolk or Middlesex county MA Essential Job Duties • Follows member throughout a 30 day program that starts at hospital admission and continues oversight through transitions from acute setting to all other settings, including nursing facility placement/private home, with the goal of reduced readmissions. • Ensures safe and appropriate transitions by collaborating with the hospital discharge planner, as well as collaborating with hospitalists, outpatient providers, facility staff, and family/support network. • Ensures member transitions to setting with adequate caregiving and functional support, as well as medical and medication oversight support. • Works with participating ancillary providers, public agencies or other service providers to make sure necessary services and equipment are in place for safe transition. • Conducts face-to-face visits of all members while in the hospital and, home visits high-risk members post-discharge as needed. • Coordinates care and reassesses member needs using the Coleman Care Transition model post-discharge. • Educates and supports member focusing on seven primary areas (Transition of Care Pillars): medication management, use of personal health record, follow-up care, signs and symptoms of worsening condition, nutrition, functional needs and or home and community-based services, and advance directives. • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. • Assesses for barriers to care, provides care coordination and assistance to member to address concerns. • Facilitates interdisciplinary care team meetings (ICT) and collaboration. • Provides consultation, recommendations and education as appropriate to non-behavioral health care managers. • 40-50% local travel may be required (based upon state/contractual requirements). Required Qualifications • At least 2 years experience in health care, with at least 1 year of experience in hospital discharge planning, care management or behavioral health setting, or equivalent combination of relevant education and experience. • Registered Nurse (RN). License must be active and unrestricted in state of practice. • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. • Knowledge of or experience using the Care Transitions Intervention (CTI) or similar model. • Background in discharge planning and/or home health. • Demonstrated knowledge of community resources. • Proactive and detail-oriented. • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. • Ability to work independently, with minimal supervision and demonstrate self-motivation. • Responsive in all forms of communication, and ability to remain calm in high-pressure situations. • Ability to develop and maintain professional relationships. • Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. • Excellent problem-solving, and critical-thinking skills. • Excellent verbal and written communication skills. • Microsoft Office suite/other applicable software program(s) proficiency. Preferred Qualifications • Transitions of care sub-specialty certification and/or Certified Case Manager (CCM). • Hospital discharge planning or home health experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V #PJHPO2 Pay Range: $30.37 - $59.21 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Mass General Brigham

Medical Assistant, Orthopedics

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Our practice is located at the convenient location of 4 Centennial Drive in Peabody, MA! Our practice focuses on orthopedic care, addressing conditions related to bones, joints, muscles, and connective tissue. We see patients for a range of non‑surgical and surgical orthopedic issues — including sports injuries, joint pain, and other musculoskeletal concerns. We are seeking a full time, 40-hour Medical Assistant to support our practice. The practice operates Monday through Friday from 8:00 AM to 5:00PM. We’re looking for an experienced Medical Assistant to be an essential part of our orthopedic team. Our orthopedic practice is seeking a skilled Medical Assistant to collaborate closely with providers and staff. This role operates at the top of licensure, supporting patient care and office workflow in a fast-paced environment. We value proactive, organized team members who can anticipate the needs of our providers! Job Summary The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions: -Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training. -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record. -Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education. -Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated. -Maintains inventory of immunizations and check expiration dates. -Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider. -Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - preferred Certified Medical Assistant [National Certification] - preferred Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others. Additional Job Details (if applicable) Strongly Preferred: Medical Assistant Course or diploma program or a minimum of 1 year professional experience National MA Certification via AAMA, AMT, NHA, or NCCT Epic experience Remote Type Onsite Work Location 4 Centennial Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range - / Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.