Who We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Job Summary: Hours: Per Diem; as needed, weekdays and weekends, shifts will vary: 6am-2:30pm, 8:00am-4:30pm, 12:00pm-8:30pm & 7:00am-8:30pm Union: Yes Union Name: 1199SEIU Patient Facing: Yes Boston Health Care for the Homeless Program is looking for a Patient Benefits Coordinator/Medical Assistant to provide clinical and clerical support services at the Southampton Street Shelter and Transitions Shelter. The position is crucial to assure the continuity of patient care, providing an essential link for communication involving all departments and including transportation. Responsibilities: Clinical Support : Under the direction of the Site Manager, RN Clinic Manager, and/or Charge Nurse, performs a variety of appropriately delegated patient care interventions Collaborates with the supervising RN throughout the shift to determine appropriate work assignments and priorities, as well as communicating the status of delegated task completion and outcome of patient data findings. Maintains timely ongoing verbal communication in order to assure good patient care and the effective running of the Clinic Responsible for collecting, collating, and entering data and information into the applicable database or format in an accurate and timely manner; maintains appropriate equipment logs and records per standards Accurately collects requested patient date (e.g. vital signs, weights and reason for visits), notifying the supervising RN of abnormalities; performs basic patient testing, including, but not limited to, tests for guiac, urine dip, and glucose fingerstick Treats patient in a manner that preserves and supports patient confidentiality, patient rights, and patient’s dignity; act as a member of the team of care givers Collects, labels, and sends specimens to the lab, with appropriate laboratory slips and/or requisitions Assists nurse/provider during complex treatments/procedures, including but not limited to, doing preps and set-ups for examinations/treatments, assisting during procedures when requested or required Check inventories on a weekly basis, order clinic supplies and stock them in their appropriate location upon arrival in order to avoid a shortage or misplacement of necessary supplies Clerical Support: Work effectively with BHCHP administrative and clinical staff to obtain information or paperwork necessary for enrolling patients into the appropriate medical or cash benefits programs. Copying, faxing and filing as needed Greet and register all patients Phone coverage and triage of calls Scheduling and recording primary and specialty appointments correctly and in a timely manner Handle third party billing process Qualifications: Successful completion of a Certified Medical Assistant program High School Diploma or Equivalent required Phlebotomy required Experience in a medical setting preferred Secretarial training a plus Knowledge of medical terminology and vital signs Computer skills preferred, including MS Office, MSI, IDX, Logician, EPIC Ability to operate basic office equipment (fax, copier) Compensation: The compensation is $22.25 per hour. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
Mountain View Hospital is looking for a MA to join our team! JOB SUMMARY: Responsible for assisting physician with patient care, clerical, environmental and organizational tasks. Responsible for appointment scheduling including care and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic. Collect, process routine testing, and returning results back to doctor. Obtain, process doctor’s orders, and data entry. Provide good customer service on the phone, patients, doctors and other medical staff. Work well under pressure. Perform CLIA waived moderate testing. BENEFITS : Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include: Medical, Dental and Vision Insurance Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off Retirement Plans (401K with up to 6% match) Earned Quarterly Bonus Program Education Reimbursement Program Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital Please note benefits are based on eligibility according to full-time, part-time or PRN status classification. DUTIES AND RESPONSIBILITIES: 1. Fulfills patient care responsibilities as assigned which may include the following: Checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physician with various procedures; charting; relaying instructions to patients; answering calls and providing pertinent information. 2. Proficiency in collecting correct blood samples and other body fluids, ensuring proper patient identification and labeling of samples. 3. Follows hospital policies and procedures for transporting and delivering samples to laboratory. Knowledge of handling laboratory supplies and stocks supplies. 4. Ensure that patients receive appropriate competent, and quality clinical care and that customer service meets patient’s expectation. a. Adherence by staff to all policy and procedures. b. Provides age-appropriate care. c. Reporting monitoring and management of patient and staff incidents. d. Monitoring and management of patient and physician satisfaction results. 5. Follows standards precautions using personal protective equipment as required. Knowledge and performance of sterile tech. 6. Proficient in clerical responsibilities including the following: Sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and charts to ensure information completed and filed appropriately. 7. Performs facility responsibilities as assigned which may include the following: Setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. 8. May perform special tests such as clotting times, bleeding times, and glucose tolerance tests and report results to other lab personnel. 9. Maintains Point of Care documents and performs Quality Control management. 10. Shows good customer service on phone and in person to anyone that enters the facility. 11. Performs miscellaneous tasks that promote smooth operations or other duties as deemed necessary. 12. Completes CCM Roster on a monthly basis. 13. Stay current on CCM changes and requirements from CMS. 14. Act as a liaison between our provider and the patient when coordinating community resources, access to specialty services, follow-up healthcare, etc. 15. Follow-up and help complete identified referrals. Coordinate with specialists and help to integrate recommendations from our provider. Identify barriers for lack of follow through or potential barriers to community resources. 16. Other duties as assigned. About Mountain View: Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice. Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply. Education/Certification: High school diploma or equivalent GED. Current BLS Certification. Valid driver’s license. Experience : CMA course preferred but not required. Phlebotomy course and phlebotomy experience. Equipment/Technology: Experience with computers and office equipment, required. Language/Communication: The ability to read and communicate effectively in English. Bilingual is a plus. Must understand medical terminology. Mathematical Skills: General Math skills.
Overview Be the Connection That Makes a Difference in Patient Care Are you a compassionate Medical Assistant looking to make a difference beyond the exam room? As part of our team, you’ll play a key role in a primary care or specialty clinic. Here, we go beyond treating symptoms — we care for the whole person, addressing not just medical needs but also recognizing the critical social determinants of health. You’ll be part of a deeply collaborative care team that includes medical providers, nurses, social workers, behavioral health clinicians, pharmacists, and more — all working together to break down barriers to care. Your clinical skills, attention to detail, and patient-centered mindset make you a vital link between our patients and their care providers. If you’re looking for a meaningful role where every interaction counts and teamwork drives real change, we’d love to meet you. Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life: Breathe easy with medical, dental, and vision benefits for your family. Feel supported in your mental health and personal growth with employee assistance programs. Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones. We’re proud to foster a hospital culture that values connection, well-being, and fun — because when our team thrives, our patients do too. Responsibilities Assist with patient care under the direction of physicians. Prepare patients for office visits and procedures. Preforms a variety of patient care activities, such as vaccine/medication administration, phlebotomy, and point of care testing. Provides indirect patient care via phone or EHR by addressing patient questions, processing medication refills and scheduling follow-up appointments. Utilize electronic health record for efficient care. Qualifications One year experience as a clinic back office medical assistant preferred. Education: Completion of a medical assistant program or equivalent experience; or Completion of a formal medical services training program of the United States Armed Forces; or Completion of Basic or Advanced Oregon Emergency Medical Technician program (Oregon only) Licensure MA certification required within one year, from either the American Association of Medical Assistants (AAMA), the American Medical Technologists (AMT), the National Center for Competency Testing (NCCT), or the National Healthcare Association (NHA). MA certification requirement may be met instead by current Oregon Emergency Medical Technician (EMT) license and national EMT registration (NREMT). Oregon only. Washington State certification as a MA or Interim MA required for all who work or float in Washington. Current BLS for Providers from the American Heart Association. Pay Range USD $23.93 - USD $33.50 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you
