CNA Jobs in Bellaire, TX

CNA Full-time
Houston Methodist

Periop Nurse Assistant (PNA) Dunn 3 FT Evenings

Houston Methodist Houston, TX
Overview At Houston Methodist, the Perioperative Nursing Assistant (PNA) position is responsible for applying basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific, diverse patient population, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position assists with the physical preparation of the patient and physical environment prior to a surgical procedure being performed. The PNA position practices Relationship-Centered care in concert with the values of Houston Methodist. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance, taking the initiative to check on a regular basis if assistance is needed by the team. Works well with others to make contributions to the work effort and facilitates problem resolution. Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Follows channels of communication for effective problem solving. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Provides contributions towards improvement of department scores for turnover/retention/employee engagement on unit-based scorecard, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS Provides assistant level care to Surgical Services patients within unit specific defined limits. Assists with preparation of the physical environment prior to surgical procedure, cleaning the room using prescribed sterile techniques, ensuring the maintenance of a clean and organized environment. Transports patients to and from assigned room and assists with the preparation and positioning of the patient prior to surgical procedure. Checks and maintains appropriate levels of surgical gowns, masks, cleaning supplies, and other supplies for the department. Transports specimens, cultures, blood products, and body fluids to laboratory using universal precautions. Contributes towards improving department scores for patient satisfaction on unit-based scorecard through peer-to-peer accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind. Reports ¿near misses¿ and inputs errors promptly into PSN to improve processes and identify trends. Assists in identification of corrective action and improvement activities. Supports initiatives to prevent conditions such as patient falls, and hospital-acquired infections. Contributes towards improving quality and safety scores on the unit-based scorecard, through peer-to-peer accountability. FINANCE ESSENTIAL FUNCTIONS Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel. Completes and updates the individual development plan (IDP) on an on-going basis. Offers innovative solutions through participation in performance improvement projects and shared governance activities. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) WORK EXPERIENCE Previous experience in a healthcare role such as Patient Care Assistant, Transporter, Environmental Services Tech or basic Perioperative Nursing Assistant course preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED BLS - Basic Life Support or Instructor (AHA) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially regarding activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes Business professional No Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* Yes TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No Company Profile Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world. The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.
CNA Full-time
Houston Methodist

Senior Periop Nurse Assistant (PNA)-Full Time-Evenings

Houston Methodist Houston, TX
Overview At Houston Methodist, the Sr Perioperative Nursing Assistant (PNA) position is responsible for applying proficient knowledge, skills and abilities necessary to communicate appropriately and perform delegated assistant tasks for assigned age-specific, diverse patient population, under the supervision of a licensed nurse. This position assists with the physical preparation of the patient and physical environment prior to a surgical procedure being performed. Other duties for the Sr PNA include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to PNAs, training and orienting others and demonstrates ability to troubleshoot problems and prioritize multiple requests for assistance. This position practices Relationship-Centered care in concert with the values of Houston Methodist. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Promotes a positive work environment that actively assists interprofessional care team to achieve optimal patient and department results. Makes contributions to the work effort by leading and initiating problem resolution within the work unit. Follows channels of communication for effective problem solving. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance, taking the initiative to check on a regular basis if assistance is needed by the team. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example. Assists in orientation and training of new PNAs as assigned. Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes to provide optimal patient care. Provides structured feedback with examples. Initiates contributions towards improvement of department scores for turnover/retention/employee engagement on unit-based scorecard, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS Performs, independently, assistant-level care to Surgical Services patients within unit specific defined limits. Prepares the physical environment prior to surgical procedure, cleaning the room using prescribed sterile techniques, ensuring the maintenance of a clean and organized environment. Organizes the work flow, problem-solves higher level matters, and manages multiple ongoing priorities. Troubleshoot problems and prioritize multiple requests for assistance. Transports patients to and from assigned room and assists with the preparation and positioning of the patient prior to surgical procedure. Transports specimens, cultures, blood products, and body fluids to laboratory using universal precautions. Monitors and maintains appropriate levels of surgical gowns, masks, cleaning supplies, and other supplies for the department. Role models' behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction on unit-based scorecard. QUALITY/SAFETY ESSENTIAL FUNCTIONS Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind. Contributes to identification of corrective action and improvement activities, impacting quality and safety targets on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team. FINANCE ESSENTIAL FUNCTIONS Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Develops skills of team members and continually assists with improving skills, performance and outcomes. Fosters a positive and constructive patient care environment by engaging co-workers in learning opportunities that are valuable and in alignment with department objectives. Offers innovative solutions through participation in performance improvement projects and shared governance activities. Completes and updates the individual development plan (IDP) on an on-going basis. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) WORK EXPERIENCE Two years in a Perioperative Nursing Assistant or Patient Care Assistant role or Graduate Nurse (GN) who will be retaking the NCLEX for RN licensure License/Certification LICENSES AND CERTIFICATIONS - REQUIRED BLS - Basic Life Support or Instructor (AHA) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Follows all safety rules while on the job. Reports all accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers Demonstrates independence and exercises judgment in interactions with physicians, interprofessional care team, patients and their families Adapts to multiple ongoing priorities with minimal supervision including but not limited to organizing workflows and actively participating in problem solving Demonstrates ability to access information both in the department and within the hospital system to support the department and interprofessional health care team as appropriate SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes Business professional No Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* Yes TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No Company Profile Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world. The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.
CNA Full-time
OakBend Medical Center

Certified Nursing Assistant - Skilled Nursing - Full Time - Nights

OakBend Medical Center Richmond, TX
Responsibilities Under the general supervision of the Nurse Director and the direct supervision of a Registered or Licensed Vocational Nurse, the Certified Nursing Assistant provides a variety of patient care activities across life span and accommodative services for assigned patients. These activities are carried out according to hospital policy, the hospital mission statement, and the philosophy of the Department of Nursing. Qualifications MINIMUM EDUCATION High school graduate or equivalent; relevant experience in lieu of High School Diploma/GED education will be considered. MINIMUM WORK EXPERIENCE Experience in an accredited healthcare facility preferred. REQUIRED LICENSES/CERTIFICATIONS Certification in the State of Texas as a Nursing Assistant. American Heart Association BLS required. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES None. ABOUT OAKBEND: OakBend Medical Center is an independent hospital providing exceptional and compassionate care to patients and the community since 1950. The OakBend family consists of outstanding team members caring for the community at three hospitals and many specialty centers. OakBend’s services and programs include its signature No Wait ER, an advanced trauma center, certified stroke program, hospital air ambulance services and a hospital-based skilled nursing facility. We remain committed to providing a rewarding environment to our team members, to providing necessary services to the community and to developing the best methods to care for our patients, ensuring a healthy future for generations.
CNA Other
Houston Methodist

Patient Care Assistant (PCA)- Flex Option A- PRN- Nights

Houston Methodist Houston, TX
Overview At Houston Methodist, the Patient Care Assistant (PCA) Flex Option position is responsible for functioning as competent and demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific, diverse patient population, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position conducts hourly rounding to ensure patient needs are met and records data established by policy and procedure, and reports observations and patient problems to the licensed nurse. The PCA Flex Option position performs basic patient care activities of daily living (ADL's) within unit-specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices Patient and Family Centered Care in concert with Houston Methodist ICARE values.The flex option commitment accompanies this job description. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution. Interacts with peers, staff, and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Provides contributions towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS Follows the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse. Documents, where applicable, care administered, diagnostic measurements, treatments and procedures in accordance with established policies and procedures. Responds to the call light system, contacting nursing personnel as appropriate, and follows through with meeting patient needs. Assists with maintaining, cleaning, and stocking of equipment and supplies as established on assigned unit. May serve as an in-house courier which may include retrieving blood, hand delivering labs, tele boxes, etc. Organizes the workflow, problem-solves basic and routine matters, and manages multiple ongoing priorities, seeking guidance and assistance from preceptor, licensed nurse, or management. Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability, i.e., bedside shift handoff/report. QUALITY/SAFETY ESSENTIAL FUNCTIONS Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind. Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care. Conducts hourly rounding to ensure patient needs are met (four P's). Reports near misses and collaborates with the interprofessional health care team to improve patient safety. Contributes towards improving quality and safety scores, through peer-to-peer accountability. Supports initiatives to prevent conditions such as pressure injuries, patient falls, and hospital-acquired infections. FINANCE ESSENTIAL FUNCTIONS Assists with patient and staffing needs (floats) across the service line or hospital as competencies allow. Utilizes time between heavy workloads efficiently. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime, assisting coworkers as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Offers innovative solutions in performance improvement projects and shared governance activities. Seeks opportunities to identify self-development needs on knowledge base, skill level and decision-making, as necessary, especially in areas of question, from preceptor and assigned licensed personnel and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) WORK EXPERIENCE Two years of experience as a Patient Care Assistant/Nursing Assistant License/Certification LICENSES AND CERTIFICATIONS - REQUIRED BLS - Basic Life Support or Instructor (AHA) AND NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) within 6 months KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Performs basic patient care activities of daily living (ADL's) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes Business professional No Other (department approved) Yes ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* No TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No Company Profile Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world. The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.
CNA Part-time
Houston Methodist

Periop Nurse Assistant - Part Time (Days)

Houston Methodist Houston, TX
Overview At Houston Methodist, the Perioperative Nursing Assistant (PNA) position is responsible for applying basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific, diverse patient population, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position assists with the physical preparation of the patient and physical environment prior to a surgical procedure being performed. The PNA position practices Relationship-Centered care in concert with the values of Houston Methodist. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance, taking the initiative to check on a regular basis if assistance is needed by the team. Works well with others to make contributions to the work effort and facilitates problem resolution. Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Follows channels of communication for effective problem solving. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Provides contributions towards improvement of department scores for turnover/retention/employee engagement on unit-based scorecard, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS Provides assistant level care to Surgical Services patients within unit specific defined limits. Assists with preparation of the physical environment prior to surgical procedure, cleaning the room using prescribed sterile techniques, ensuring the maintenance of a clean and organized environment. Transports patients to and from assigned room and assists with the preparation and positioning of the patient prior to surgical procedure. Checks and maintains appropriate levels of surgical gowns, masks, cleaning supplies, and other supplies for the department. Transports specimens, cultures, blood products, and body fluids to laboratory using universal precautions. Contributes towards improving department scores for patient satisfaction on unit-based scorecard through peer-to-peer accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind. Reports ¿near misses¿ and inputs errors promptly into PSN to improve processes and identify trends. Assists in identification of corrective action and improvement activities. Supports initiatives to prevent conditions such as patient falls, and hospital-acquired infections. Contributes towards improving quality and safety scores on the unit-based scorecard, through peer-to-peer accountability. FINANCE ESSENTIAL FUNCTIONS Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel. Completes and updates the individual development plan (IDP) on an on-going basis. Offers innovative solutions through participation in performance improvement projects and shared governance activities. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) WORK EXPERIENCE Previous experience in a healthcare role such as Patient Care Assistant, Transporter, Environmental Services Tech or basic Perioperative Nursing Assistant course preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED BLS - Basic Life Support or Instructor (AHA) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially regarding activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes Business professional No Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* Yes TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No Company Profile Houston Methodist Willowbrook Hospital opened in December 2000 to serve the comprehensive health care needs of the growing community in Northwest Houston. The 310 bed hospital has 23 operating rooms, and more than 2,100 employees. Houston Methodist Willowbrook Hospital has been named a Magnet recognized health care facility by the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®. Houston Methodist Willowbrook Hospital is Northwest Houston's regional leader in robotic minimally-invasive surgeries and specializes in cardiology and cardiovascular services, neurology, neurosurgery, orthopedics and sports medicine, and comprehensive cancer services. Houston Methodist Willowbrook Hospital has a Breast Care Center, Cancer Center, Imaging Center, Infusion Center, Sleep Center, Surgical Weight Loss Center and operates the largest Childbirth Center in the greater Northwest Houston area.