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Medical Assistant, Urgent Care

Mass General Brigham Newton Highlands, MA

$17.71 - $24.94 / hour

Site: Mass General Brigham Medical Group, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. We are seeking a full-time, 37.5-hour Medical Assistant to join our Urgent Care team! Urgent care, also called walk-in or express care, offers timely treatment for non-emergency conditions. We care for adults and children ages 3 and up, addressing a wide range of issues such as respiratory illnesses, infections, minor injuries, rashes, and stomach problems. Because patients often visit when they’re feeling unwell, our team prioritizes compassion and emotional support alongside quality medical care. The schedule consists of working 3, 12.5-hour shifts per week, including every other weekend (both Saturday and Sunday). Since Urgent Care is a 7-day-per-week operation that delivers care during the day, evening, weekends, and holidays, the schedule for this role will require 2 on-call shifts per 4-week scheduling period, weekend, holiday coverage and the flexibility to work overtime as needed. The primary location for this role is 71 Needham Street in Newton. We do our best to keep all employees at their assigned centers; however, for on-call shifts, employees must be able to commute to any of our locations, including Brookline, Newton, Lynn, Natick, Westwood, and Woburn. You may also be asked to report to any of these centers during orientation (for training/precepting purposes) or during times of staffing shortages or other extenuating circumstances (for cross-coverage purposes). There is free parking at each of our locations! Job Summary Summary The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions: -Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training. -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record. -Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education. -Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated. -Maintains inventory of immunizations and check expiration dates. -Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider. -Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. Qualifications Education High School Diploma or Equivalent required Associate's Degree Medical Assisting preferred Licenses and Credentials Basic Life Support [BLS Certification] preferred National Medical Assistant Certification preferred (from AAMA, AMT, NHA, or NCCT) Experience 1-2 years direct MA experience or medical field work required Knowledge, Skills and Abilities Strong interpersonal and communication skills are essential for success in this position. Ability to prioritize tasks in complex and busy environments. Accuracy and attention to detail. Comply with all local, state, and federal privacy and confidentiality rules and regulations. Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. Comprehensive knowledge of medical terminology, procedures, and protocols. Proficiency in electronic health record (EHR) systems and medical office software. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Managing one's own time and the time of others. Additional Job Details (if applicable) When hiring, we look for candidates who not only possess relevant skills and growth potential, but positive attitudes, flexibility, and creative mindsets. Preferred experience includes working in a high-volume physician practice, urgent care, or emergency room. Remote Type Onsite Work Location 71 Needham Street Scheduled Weekly Hours 37.5 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0400 Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Critical Care Resource/Stat Registered Nurse

Mass General Brigham Newton, MA

$41.38 - $100 / hour

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 24hrs Nights (7:15p-7:15a x2); Every other weekend and rotating holidays. Job Summary The registered nurse renders highly professional and technical nursing care to assigned patients. The registered nurse provides direct and indirect patient care using the nursing process (assessment, planning, implementation, and evaluation). Oversees other assigned team members and collaborates with a multidisciplinary team to provide population specific care in accordance with the BORN regulations and professional standards of care. STAT RN: The STAT Registered Nurse supports the care of unstable and critically ill patients throughout the Hospital when census and/or acuity dictate. 2 years Critical Care/Emergency nursing experience required, unless otherwise noted in job posting. ACLS, PALS and CPI required within first year of employment. -Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships, and team building. -Follows departmental policies and procedures. -Contributes to the overall quality of services. -Assumes responsibility for keeping informed about changes. -Makes independent decisions within the scope of nursing practice. -Uses the nursing process and evidence based practice to ensure quality patient care is provided throughout the episode of care. -Assesses the patient’s physical, psychological, spiritual, cultural, and social needs. -Provides competent and compassionate care specific to the unique needs of the individual patients and populations served. -Individualizes care in consideration of the patient’s age, developmental, or physical abilities (including obesity); spiritual, religious or cultural practices; economic status; literacy skills; communication skills; cognitive abilities; and gender or sexual orientation. -Updates knowledge and skill of populations served to meet patient care needs. -Applies knowledge of illness, injury, and disease in the assessment process and recognizing those symptoms that need immediate intervention. -Individualizes a plan of care based on assessments and in collaboration with the patient/family/ significant other, as well as, appropriate resources and multidisciplinary team members. -Engages patient/family/significant others as partners in caring. -Updates plan of care and nursing documentation based on continuing assessments. -Implements clinical and technical aspects of care and physicians’ orders in compliance with standards of practice and standards of care. -Evaluates the patient/family/significant other’s responses to established goals and interventions and revises the plan of care based upon this evaluation. -Demonstrates the ability to set priorities when planning and implementing patient care. -Coordinates and collaborates with appropriate resources and multidisciplinary team members to facilitate a comprehensive discharge plan. -Recognizes change in patient’s physical and mental status and informs physician and /or another health care professional. -Collaborates with case Managers to anticipate discharge needs and address barriers. -Identifies person primarily responsible for care at home and includes them in patient teaching and discharge planning. -Creates and maintains a safe and therapeutic environment for patients, self, and co-workers. -Uses two patient identifiers to match the correct patient with the correct care, treatment, or services. -Demonstrates through practice principles of infection control and universal precautions, adherence to OSHA standards, Hazardous Material Guidelines, and isolation procedures. -Safeguards the rights of patients and hospital personnel to privacy by judiciously protecting information of a confidential manner. -Provides patient comfort and hygiene. -Demonstrates proper use of equipment and supplies according to established procedures. -Assesses the patient’s need prior to application of restraints and utilizing alternative measures for restraints when appropriate. -Demonstrates proper technique and calibration of equipment when performing point of care testing. -Assures equipment is operational and safe or removed from service. -Responds appropriately to emergency situations. -Minimizes risk of injury by promoting fall precautions, use of call bell, side rails, and other safety practices. -Treats patients and family in a non-judgmental respectful manner. -Takes the initiative to advocate for the patient. -Makes patient aware of his rights and responsibilities. -Provides emotional, psychological, and spiritual support to patient and family needs. -Assures quality of nursing practice through participation in performance improvement activities. -Incorporates performance improvement recommendations into daily practice. -Controls patient care cost through: Efficient management of supplies and services. -Suggestions of new approaches to cost containment. -Participates in performance improvement activities by evaluating outcomes of patient care and making recommendations for appropriate revisions to the individualized plan of care. -Ensures complete, accurate, and timely written communication of patient information. -Completes consistently all parts of the documentation system per hospital/unit policies. -Ensures appropriate documentation on or in patient’s discharge instructions. -Documents patient’s progress or lack of progress in a chronologically accurate and organized format. -Provides safe, accurate, and timely medication and IV administration. -Consistently uses the “5 rights” when administering medication to patients. -Scans patient, medication, and self barcodes where applicable. -Demonstrates knowledge of drug action and appropriate nursing interventions for adverse drug reactions. -Verifies or rectifies patient medication record per unit protocols. -Demonstrates critical assessment of correct drug, appropriate dose, and correct pump settings when caring for patients with continuous large volume infusion, PCA, or Epidural. -Demonstrates/verbalizing appropriate recognition, reporting of medication variances and problems with the medication process. -Verifies and analyzes appropriateness of medication/IV fluid orders. -Ensures correct infusion rates when administering medications using the infusion pump. -Coordinates and collaborates with other multidisciplinary team members to facilitate a comprehensive educational plan. -Assesses the need for patient/family/significant other education. -Formulates and implements an educational plan that is based on assessed needs and takes into consideration learning barriers and spiritual/religious cultural needs. -Documents education in the patient record. -Evaluates outcomes of education plan, monitors learning process, elicits feedback from patient/family/significant other, and modifies instruction based on evaluation process. -Judgment and Decision Making: -Takes personal responsibility for own performance and professional growth and development. -Initiates and facilitates changes to improve quality of nursing care on the unit. -Demonstrates the ability to accept responsibility and be accountable for the care given to assigned patients. -Demonstrates the ability to work well with co-workers and to collaborate with other members of the health care team. -Accepts and learns from constructive criticism. -Is self-directed in maintaining clinical competence, mandatory training, and other regulatory requirements. -Performs duties of charge nurse, as needed, competently. -Acts as a resource and professional role model for peers and students. -Assists in orientation and ongoing support of new staff. -Advocates for the patient by escalating care concerns up the chain of command. -Manages urgent and emergent situations effectively. -Communicates effectively. -Promotes a cooperative working environment by using effective communication skills. -Communicates and addresses conflicts with appropriate personnel, utilizing listening skills and showing sensitivity. -Communicates expectations to assigned team members with tact and in clear, concise, and thorough manner. -Solves problems effectively. -Ensures that critical patient information and data are communicated across the continuum of care. -Supports and promotes management decisions, goals and initiatives. -Device Clinic RN Role Specific Responsibilities: -Enrolls, interrogates, and programs outpatient pacemaker patients. -Recognizes abnormalities, malfunctions, and End of Service indicators; notifies cardiologist and assists in scheduling patients for follow up or replacement as indicated. -Coordinates and prioritizes with other members of the healthcare team to respond to, plan, and initiate timely and efficient care. -Educates patients and families regarding device function and clinic follow up routine. -Forwards information to referring physicians. -Ensures timely and proper documentation and billing. -Leads device recall team. -Responsible for administrative duties of all device trans-telephonic monitoring, including purchase orders, billing issues, and reporting. -Oversees Cardiac Arrhythmia Service event monitoring. -Provides cross-coverage as necessary. -Serves as a resource to staff, other departments, and administration; provides input and recommendations to develop and maintain budgetary goals. -Maintains knowledge of hospital, department, and regulatory agency policies and requirements. -Participates in continuing education. -STAT RN Role Specific Responsibilities: -Assists with rapid responses and Code Blue on inpatient units. -Assists with admissions/transfers of critically ill patients to the ICU from the Emergency Department (ED), Operating Room (OR), Post-Anesthesia Care Unit (PACU), medical/surgical or Labor and Delivery/Post-Partum units. -Assists with care of unstable or critically ill, ICU-level patients in the ED, PACU, and medical surgical units as needed. -Assists in IV access and phlebotomy as needed. -Assists with patients in the Intensive Care Unit (ICU) when census/acuity exceeds core staffing and attempts to recruit additional resources have been unsuccessful. -Assists in the transport and supervision of patients requiring diagnostic testing off a patient unit. -All other clinical duties as assigned when there are no critical care support needs in house. -Works under the direct supervision of the Nursing Administrator and overall direction of the nurse manager of intensive care. Qualifications Education Other Certificate/Diploma Nursing required and Bachelor's Degree Nursing preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse [Massachusetts] - Required Experience Demonstrated clinical competence and experience as required by the specific job posting/specialty area. required Knowledge, Skills and Abilities - Uses the nursing process and evidence based practice to ensure quality patient care is provided throughout the episode of care. - Creates and maintains a safe and therapeutic environment for patients, self, and co-workers. - Assures quality of nursing practice through participation in performance improvement activities. - Ensures complete, accurate, and timely written communication of patient information. - Provides safe, accurate, and timely medication and IV administration. - Coordinates and collaborates with other multidisciplinary team members to facilitate a comprehensive educational plan. - Physical Environment: The RN works in a variety of patient care environments where there may be exposure to communicable diseases and hazardous materials such as chemotherapeutic agents, radioisotopes, and radiation. - Caring for patients also involves exposure to human waste and other unpleasant elements. - Other duties may include general cleaning with exposure to dirt, odors, cramped quarters, etc. - RN's may work with angry, agitated, and combative patients. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 24 Employee Type Regular Work Shift Night (United States of America) Pay Range $41.38 - $100.00/Hourly Grade RN2600 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

CNA

Full-time

2 weeks ago

Patient Care Assistant (CNA) | Neurosciences | MGH

Mass General Brigham Boston, MA

$18.58 - $26.58 / hour

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Neuroscience unit is seeking a Patient Care Assistant, with Day and Night shift availability, and to provide rotating weekend and holiday coverage. Lunder 7 is a 32- bed unit that regularly admits patients with strokes, head and spinal trauma, as well as general neuromedical and neurosurgical patients. The nursing staff is highly regarded by physicians and other interdisciplinary colleagues for their clinical expertise in caring for patients at every point on the adult healthcare continuum by providing holistic, complex, and compassionate care. Schedule: Days (7am-7pm, 7am-3pm) and Nights (11pm-7am, 7pm-7am) Mandatory weekend shifts every week, including holidays. What do we have to Offer*? *Medical, Dental and Vision insurance. *Tuition Reimbursement. *Shift differential for evening, nights, and weekends. *Generous paid time off. - Subsidized MBTA pass (50% discount). *Resources for childcare and emergency backup care. *Hospital paid retirement plan and tax-sheltered annuity plan. *Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events. $750 Sign on Bonus for this role and Referral Bonus available to MGB employees for this position. Job Summary Summary Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration. Does this position require Patient Care? Yes. Essential Functions* *Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested. *Completes all documentation in the medical record as required. *Interacts with patients and their families effectively. *Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them. *Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one. *Listens to any health concerns patients may have and report those concerns to the nurses. Qualifications Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Paramedic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred Experience Experience working in patient care/elder care 1-2 years preferred Knowledge, Skills and Abilities - Ability to understand and follow written and oral instructions. - Knowledge of medical terminology. - Strong patient/customer service skills. - Ability to lift up to 35 pounds. - Proficient computer skills to work efficiently with electronic medical records. Additional Job Details (if applicable) Remote Type Onsite Work Location 45 Fruit Street Scheduled Weekly Hours 36 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $18.58 - $26.58/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.