RN Outpatient Full-time
Planned Parenthood Arizona

Full-time Registered Nurse - Tempe

Planned Parenthood Arizona Tempe, AZ
SUMMARY Provides direct nursing care to clients during the surgical abortion procedure and for recovery care for post-surgical abortion period. The RN works in partnership with the Health Center Team to provide quality patient care and excellent customer service. Participates as a member of a team providing confidential, quality patient services, allowing patients to maintain a sense of dignity, trust and safety. Follows PPFA and the organization’s protocols, policies and procedures and any center-specific policies and procedures. Ensures productivity expectations, customer service and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Clinic Working days: Monday - Friday GENERAL PRIORITIES Procedure Room Provide excellent customer service. Ensures that any client who requests an abortion is aware that she may change her decision at any time Assist physician and patient during abortion procedures Ensure patient electronic records/charts and logs are completed Notifies physician of any medical problem May perform blood draws, TB testing, injections, including vaccines, basic ultrasonography Dispenses medications to the client as directed by the abortion physician. DIRECT RESPONSIBILITIES Recovery Room • Monitor patients in recovery room. • Maintains client statistics to be given to on-call staff. • Maintains accurate inventory of all drugs that are dispensed in the recovery room. • Completes appropriate cleanup of the recovery room at the end of each clinic General Responsibilities • Practices nursing within the scope of a registered nurse and in accordance with agency protocols and policies. • Provides education in a non-judgmental manner to patients by providing support and information on reproductive and sexual health issues. • Consults with organization physician when deviates from standard medical protocols. • Complies with all applicable state, OSHA, CLIA standards, infection control, safety, and DEA regulations. • Understands and complies with policies regarding patient rights. • Participate in health center staff meetings, trainings, quality improvement initiatives and emergency drills. • Creates and maintains an environment of dignity and safety for patient sensitivity and privacy. • Provides direct nursing care to clients. Provides on-call and health center coverage as scheduled. • Ensures that all emergency equipment is available and in proper working order prior to each clinic. • Understands and complies with all pharmacy policies. • Provides health education for reproductive health issues as needed. • Takes personal responsibility to remain informed about family planning methods, abortion issues and technology. GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE RN license in the state where assigned. 1-year clinical healthcare experience preferred, Open to New Grads Must be able to prioritize. Good communication and strong organizational skills. Ability to work independently as well as part of a team. CERTIFICATES, LICENSES, REGISTRATIONS Current BLS and ACLS Certificate from a hands-on course. Valid driver’s license Insurable driving record
CMA Outpatient Full-time
Planned Parenthood Arizona

Medical Assistant/Healthcare Assistant - Tempe

Planned Parenthood Arizona Tempe, AZ
SUMMARY The Health Care Assistant is responsible for the performance of front and back-office duties in Planned Parenthood Health Centers. Services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referrals, HIV testing, annual exams, abortion care and more. GENERAL PRIORITIES Front Office Front desk reception - greets clients in a professional, friendly manner. Instructs clients how to complete appropriate paperwork. Provides general information and patient education including discussing pregnancy options with patients provides patients with information on all contraceptive methods including Emergency Contraception and abortion education. Schedules appointments. Responsible for knowing and understanding all medical services / programs provided as well as fees. Maintains medical records Pharmaceutical supply visits - fulfills contraceptive supply orders with correct authorization and documentation. DIRECT RESPONSIBILITIES Back Office Inventory and maintenance - ensures ample inventory and keep supplies in exam rooms and keeps lab well stocked. Instrument sterilization - maintains the sterilization of all instrument and instrument packs on an ongoing basis. Patient education - evaluates patient needs for education on an individual basis Laboratory testing - measures weight, height, and takes blood pressure. Performs lab tests and veni-puncture within scope of practice approval. Documents lab results in patient chart and in lab book. Clinician support - instructs patients on procedures. Reassures patients during exams and procedures. Documents all actions appropriately. Critical to this role, employee must exercise discretion in acquiring and disseminating confidential and proprietary information GENERAL ATTRIBUTES Outstanding moral character and commitment to neutrality, confidentiality, and professionalism Ability to build trust and relationships with broad and diverse audiences Exceptional organization skills and attention to detail Excellent written and verbal communication skills with emphasis on tact and diplomacy Ability to identify and solve complex problems using good judgment and discernment Ability to work independently in a fast-paced growth environment, manage multiple priorities Proven project management skills and track record of delivering results on time Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint Willingness to travel to all health centers in service area HIPAA STATEMENT All Planned Parenthood Arizona, Inc. employees shall not make any use or disclosure of protected health information that would violate the HIPAA Privacy Rule in order to ensure individuals’ health information is properly protected while allowing the flow of health information needed to provide and promote high-quality health care. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: High School diploma or GED - Required One year of work experience in a health care facility or clinic - Not Required Two years of customer service experience - preferred / Not Required Certified Medical Assistant - preferred/ Not Required Experience with Windows based computer systems helpful.
CMA Outpatient
Planned Parenthood Arizona

Medical Assistant/Healthcare Assistant - Mesa

Planned Parenthood Arizona Mesa, AZ
SUMMARY The Health Care Assistant is responsible for the performance of front and back-office duties in Planned Parenthood Health Centers. Services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referrals, HIV testing, annual exams, abortion care and more. GENERAL PRIORITIES Front Office Front desk reception - greets clients in a professional, friendly manner. Instructs clients how to complete appropriate paperwork. Provides general information and patient education including discussing pregnancy options with patients provides patients with information on all contraceptive methods including Emergency Contraception and abortion education. Schedules appointments. Responsible for knowing and understanding all medical services / programs provided as well as fees. Maintains medical records Pharmaceutical supply visits - fulfills contraceptive supply orders with correct authorization and documentation. DIRECT RESPONSIBILITIES Back Office Inventory and maintenance - ensures ample inventory and keep supplies in exam rooms and keeps lab well stocked. Instrument sterilization - maintains the sterilization of all instrument and instrument packs on an ongoing basis. Patient education - evaluates patient needs for education on an individual basis Laboratory testing - measures weight, height, and takes blood pressure. Performs lab tests and veni-puncture within scope of practice approval. Documents lab results in patient chart and in lab book. Clinician support - instructs patients on procedures. Reassures patients during exams and procedures. Documents all actions appropriately. Critical to this role, employee must exercise discretion in acquiring and disseminating confidential and proprietary information GENERAL ATTRIBUTES Outstanding moral character and commitment to neutrality, confidentiality, and professionalism Ability to build trust and relationships with broad and diverse audiences Exceptional organization skills and attention to detail Excellent written and verbal communication skills with emphasis on tact and diplomacy Ability to identify and solve complex problems using good judgment and discernment Ability to work independently in a fast-paced growth environment, manage multiple priorities Proven project management skills and track record of delivering results on time Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint Willingness to travel to all health centers in service area HIPAA STATEMENT All Planned Parenthood Arizona, Inc. employees shall not make any use or disclosure of protected health information that would violate the HIPAA Privacy Rule in order to ensure individuals’ health information is properly protected while allowing the flow of health information needed to provide and promote high-quality health care. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: High School diploma or GED - Required One year of work experience in a health care facility or clinic - Not Required Two years of customer service experience - preferred / Not Required Certified Medical Assistant - preferred/ Not Required Experience with Windows based computer systems helpful.
RN Outpatient
Planned Parenthood Arizona

RN - Registered Nurse

Planned Parenthood Arizona Tucson, AZ
SUMMARY Provides direct nursing care to clients during the surgical abortion procedure and for recovery care for post-surgical abortion period. The RN works in partnership with the Health Center Team to provide quality patient care and excellent customer service. Participates as a member of a team providing confidential, quality patient services, allowing patients to maintain a sense of dignity, trust and safety. Follows PPFA and the organization’s protocols, policies and procedures and any center-specific policies and procedures. Ensures productivity expectations, customer service and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Clinic Working days: Monday - Friday GENERAL PRIORITIES Procedure Room Provide excellent customer service. Ensures that any client who requests an abortion is aware that she may change her decision at any time Assist physician and patient during abortion procedures Ensure patient electronic records/charts and logs are completed Notifies physician of any medical problem May perform blood draws, TB testing, injections, including vaccines, basic ultrasonography Dispenses medications to the client as directed by the abortion physician. DIRECT RESPONSIBILITIES Recovery Room • Monitor patients in recovery room. • Maintains client statistics to be given to on-call staff. • Maintains accurate inventory of all drugs that are dispensed in the recovery room. • Completes appropriate cleanup of the recovery room at the end of each clinic General Responsibilities • Practices nursing within the scope of a registered nurse and in accordance with agency protocols and policies. • Provides education in a non-judgmental manner to patients by providing support and information on reproductive and sexual health issues. • Consults with organization physician when deviates from standard medical protocols. • Complies with all applicable state, OSHA, CLIA standards, infection control, safety, and DEA regulations. • Understands and complies with policies regarding patient rights. • Participate in health center staff meetings, trainings, quality improvement initiatives and emergency drills. • Creates and maintains an environment of dignity and safety for patient sensitivity and privacy. • Provides direct nursing care to clients. Provides on-call and health center coverage as scheduled. • Ensures that all emergency equipment is available and in proper working order prior to each clinic. • Understands and complies with all pharmacy policies. • Provides health education for reproductive health issues as needed. • Takes personal responsibility to remain informed about family planning methods, abortion issues and technology. GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE RN license in the state where assigned. 1 year clinical healthcare experience. Must be able to prioritize. Good communication and strong organizational skills. Ability to work independently as well as part of a team. CERTIFICATES, LICENSES, REGISTRATIONS Current BLS and ACLS Certificate from a hands on course. Valid driver’s license Insurable driving record
NP Outpatient
Planned Parenthood Arizona

Nurse Practitioner/Physician Assistant - Tucson

Planned Parenthood Arizona Tucson, AZ
SUMMARY Planned Parenthood Arizona services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referral, HIV testing, annual exams, abortion care and more. In addition, PPAZ focuses on providing medically accurate sexuality education and training services throughout the state. Work operation Days: Mon- Friday One evening shift pre week GENERAL PRIORITIES • Participates in health center efforts to achieve established goals for productivity. • Adheres to affiliate policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. • Participates in health center/affiliate efforts to achieve established revenue cycle goals. • Accepts individual responsibility for, and works jointly with the Center Manager to achieve: • Customer satisfaction, client access, client retention and clinical outcomes standards. • Appropriate and adequate documentation of patient records to facilitate accurate charge capture and billing. • Performs appropriate medical screening and procedures including, but not limited to, breast and pelvic examination. • Provides counsel and advice on family planning methods to patients • Provides counseling, advice, and care for HIV prevention • Provides counseling, advice and care for gender affirming treatment • Provides direct to patient telehealth care and management for services • Refers patients with abnormal conditions or other medical problems found on the examination to the supervising physician • Understands and participates in the referral/follow-up process. • Provides unbiased objective information on abortion, adoption and parenting as requested by patient. Provides support and responds to inquiries from abortion patients. This includes screening calls from abortion patients and responding to the needs of the patient. • Assists with training of staff in clinical standards, environmental maintenance, and health education. Maintains emergency response supplies and materials. Assists in training and clinical check offs for healthcare assistants as needed. • Works with the RNs and Resource RN for clinical follow up of laboratory results, prescription refills, patient calls, messages and questions. • Participates in the After-Hours Call program based on a schedule created by PPAZ. • Supervises trainees as scheduled. • Participates in in-service educational activities of the agency, including quarterly clinician meetings. • Participates in any research or clinical trials. • Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom this position works directly and indirectly. • Maintains national, state, and board certifications and licenses per the requirements of those organizations. • Maintains Basic Life Support certification every 2 years. Critical to this role, employee must exercise discretion in acquiring and disseminating confidential and proprietary information including any patient PHI acquired physically and or electronically. GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Valid License (PA, NP, NMW) and one year experience, preferably in an OB/Gyn or family planning setting. Public health experience helpful. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, financial reports, legal documents, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Capacity to effectively present information and respond to questions from managers, employees, and vendors. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver’s license Insurable driving record Maintain Valid License (PA, NP, NMW)
NP Outpatient
Planned Parenthood Arizona

Lead Nurse Practitioner/Physician Assistant

Planned Parenthood Arizona Phoenix, AZ
SUMMARY Planned Parenthood Arizona services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referral, HIV testing, annual exams, abortion care and more. The Lead Clinician sets the standard for clinician practice at PPAZ. They provide direct patient care approximately two to three days per week. They provide clinical perspective and are a voice for all family planning providers within the Medical Management Team. They provide proctoring, supervision, and protocol interpretation for the advanced practice licensed staff, assisting the Medical Director in ensuring that quality medical care is delivered consistently and within the medical standards and guidelines of Planned Parenthood Federation of America and PPAZ. The Lead Clinician’s responsibilities are divided between direct patient care, and administrative meetings, quality assurance projects, clinician proctoring and training, and other projects as identified in conjunction with the Medical Director. The Lead Clinician provides excellent customer service to internal and external customers. ESSENTIAL DUTIES AND RESPONSIBILITIES Adheres to affiliate policies on professionalism, wait time in health center and on the phone, and the system for addressing patient complaints. Participates in health center efforts to achieve established goals for productivity. Participates in health center/affiliate efforts to achieve established revenue cycle goals. Provides leadership to PPAZ’s advanced practice licensed staff: Mentors, trains, and evaluates clinical staff in cooperation with the Medical Director. Creates clinician schedule including approval or denial of PTO and timecards. Conducts clinical audits and medical skills proficiency appraisal for clinicians as indicated. Follows up with retraining and/or disciplinary action as indicated. Supports Center Managers’ evaluations of clinicians and others to achieve adherence to standards, sustained productivity, and customer service standards, and financial solvency of PPAZ Answers clinical questions related to the medical standards and guidelines, Establishes and maintains positive working relationships with other providers who constitute our referral network. Performs appropriate medical screening and procedures including, but not limited to, breast and pelvic examination. Interprets laboratory data and orders appropriate additional laboratory investigations when indicated. Provides counsel and advice on family planning methods to patients. Receives and handles patient questions and problems relating to these methods. Provides all methods of reversible birth control including, but not limited to, diaphragm fittings, IUC insertions and removals, implant insertion and removal, as well as prescription and dispensing of contraceptive supplies and medications. Refers patients with abnormal conditions or other medical problems found on the examination to the supervising physician when not covered by standing orders. Provides support and responds to inquiries from abortion patients. This includes screening calls from abortion patients and responding to the needs of the patient. Assists with training of staff in clinical standards. Creates and participates in the After Hours Call program. Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom this position works directly and indirectly. Assist Medical Director in training Agency RNs, with special attention paid to RNs working in the Resource role in regards to patient care, standing orders, EHR documentation for Family Planning services and In Basket management. Reports incidents timely, comply with, and analyzes affiliate incident reports, and corrective action plans. Implement corrective action plans to ensure incident does not repeat again. Compiles incident reports for clinician and medical director review and analysis no less than monthly. Examine trends and patterns for corrective action plans, as well as policy and procedure updates. Act as level 1 reviewer of medical incidents through AIMS system and assist with follow-up of incidents as indicated. Participates and helps coordinate projects with other interdisciplinary divisions of PPAZ as needed. Collaborate with other affiliates to ensure the Agency is a highly functioning member of CHN team. Serves as the affiliate program director for the following services: Breast – Basic Gender-Affirming Hormone Therapy Infertility – Basic Menopause Primary Care – Limited Reproductive Health Conditions Sexual Dysfunction Clinical oversight of all Nurse Practitioners, Certified Nurse Midwives and Physician Assistants. Other Responsibilities Completes other special projects and department deliverables as assigned by members of the senior leadership team. Works with all departments in a positive, supportive, and collaborative team manner. Actively participates in the Accreditation process to ensure compliance with Elements of Performance (EOP), medical standards and guidelines (MS&G) and all other state and federal regulations. Participates in supporting grants and donations to fund services and projects at the affiliate, through work like, but not limited to program narratives, budgets, data queries, analysis, and participation in interviews with grantees and meetings with donors. Actively participates in training, orientating and cross training co-workers, managers and staff on processes and procedures in compliance with PPAZ standards and guidelines. Other duties as assigned. Other Requirements Outstanding moral character and commitment to neutrality, confidentiality, and professionalism Ability to build trust and relationships with broad audiences Exceptional organization skills and attention to detail Excellent written and verbal communication skills with emphasis on tact and diplomacy Ability to identify and solve complex problems using good judgment and discernment Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies into actionable plans Proven project management skills and track record of delivering results on time Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint Willingness to travel to all health centers in service area and work flexible hours as needed QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Master’s degree and four years of clinical experience as a licensed Nurse Practitioner, Certified Nurse Midwife, Physician Assistant. Experience in private practice, clinical setting, HMO, or academic medicine is essential. Teaching and/or supervisory experience is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to read, manipulate and develop fiscal data on tables. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and time is a factor. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Arizona licensed RN and certified NP with specialty training as an OB/GYN, Women’s Health, Adult, or Family Nurse Practitioner in a Federation approved program; or Physician's Assistant with national certification and approval from the Arizona Joint Board on the Regulation of Physician's Assistant/Board of Medical Examiners to practice in Arizona; or Certified Nurse Midwife with an Arizona license from the Arizona State Board of Nursing. Must be licensed to practice in the State of Arizona. Valid driver’s license Insurable driving record
NP Outpatient
Planned Parenthood Arizona

Nurse Practitioner/ Physician Assistant

Planned Parenthood Arizona Phoenix, AZ
SUMMARY Planned Parenthood Arizona services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referral, HIV testing, annual exams, abortion care and more. In addition, PPAZ focuses on providing medically accurate sexuality education and training services throughout the state. Work operation Days: Mon- Friday, Hours may vary by day between 7am and 7 pm One evening shift pre week GENERAL PRIORITIES • Participates in health center efforts to achieve established goals for productivity. • Adheres to affiliate policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. • Participates in health center/affiliate efforts to achieve established revenue cycle goals. • Accepts individual responsibility for, and works jointly with the Center Manager to achieve: • Customer satisfaction, client access, client retention and clinical outcomes standards. • Appropriate and adequate documentation of patient records to facilitate accurate charge capture and billing. • Performs appropriate medical screening and procedures including, but not limited to, breast and pelvic examination. • Provides counsel and advice on family planning methods to patients • Provides counseling, advice, and care for HIV prevention • Provides counseling, advice and care for gender affirming treatment • Provides direct to patient telehealth care and management for services • Refers patients with abnormal conditions or other medical problems found on the examination to the supervising physician • Understands and participates in the referral/follow-up process. • Provides unbiased objective information on abortion, adoption and parenting as requested by patient. Provides support and responds to inquiries from abortion patients. This includes screening calls from abortion patients and responding to the needs of the patient. • Assists with training of staff in clinical standards, environmental maintenance, and health education. Maintains emergency response supplies and materials. Assists in training and clinical check offs for healthcare assistants as needed. • Works with the RNs and Resource RN for clinical follow up of laboratory results, prescription refills, patient calls, messages and questions. • Participates in the After-Hours Call program based on a schedule created by PPAZ. • Supervises trainees as scheduled. • Participates in in-service educational activities of the agency, including quarterly clinician meetings. • Participates in any research or clinical trials. • Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom this position works directly and indirectly. • Maintains national, state, and board certifications and licenses per the requirements of those organizations. • Maintains Basic Life Support certification every 2 years. Critical to this role, employee must exercise discretion in acquiring and disseminating confidential and proprietary information including any patient PHI acquired physically and or electronically. GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Valid License (PA, NP, NMW) and one year experience, preferably in an OB/Gyn or family planning setting. Public health experience helpful. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver’s license Insurable driving record Maintain Valid License (PA, NP, NMW)
RN Outpatient
Planned Parenthood Arizona

RN - Registered Nurse

Planned Parenthood Arizona Tucson, AZ
SUMMARY Provides direct nursing care to clients during the surgical abortion procedure and for recovery care for post-surgical abortion period. The RN works in partnership with the Health Center Team to provide quality patient care and excellent customer service. Participates as a member of a team providing confidential, quality patient services, allowing patients to maintain a sense of dignity, trust and safety. Follows PPFA and the organization’s protocols, policies and procedures and any center-specific policies and procedures. Ensures productivity expectations, customer service and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Clinic Working days: Monday - Friday Clinic Hours (Varies): 7am (earliest) -7pm (Latest) Part-time Openings GENERAL PRIORITIES Procedure Room Provide excellent customer service. Ensures that any client who requests an abortion is aware that she may change her decision at any time Assist physician and patient during abortion procedures Ensure patient electronic records/charts and logs are completed Notifies physician of any medical problem May perform blood draws, TB testing, injections, including vaccines, basic ultrasonography Dispenses medications to the client as directed by the abortion physician. DIRECT RESPONSIBILITIES Recovery Room • Monitor patients in recovery room. • Maintains client statistics to be given to on-call staff. • Maintains accurate inventory of all drugs that are dispensed in the recovery room. • Completes appropriate cleanup of the recovery room at the end of each clinic General Responsibilities • Practices nursing within the scope of a registered nurse and in accordance with agency protocols and policies. • Provides education in a non-judgmental manner to patients by providing support and information on reproductive and sexual health issues. • Consults with organization physician when deviates from standard medical protocols. • Complies with all applicable state, OSHA, CLIA standards, infection control, safety, and DEA regulations. • Understands and complies with policies regarding patient rights. • Participate in health center staff meetings, trainings, quality improvement initiatives and emergency drills. • Creates and maintains an environment of dignity and safety for patient sensitivity and privacy. • Provides direct nursing care to clients. Provides on-call and health center coverage as scheduled. • Ensures that all emergency equipment is available and in proper working order prior to each clinic. • Understands and complies with all pharmacy policies. • Provides health education for reproductive health issues as needed. • Takes personal responsibility to remain informed about family planning methods, abortion issues and technology. GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE RN license in the state where assigned. 1 year clinical healthcare experience. Must be able to prioritize. Good communication and strong organizational skills. Ability to work independently as well as part of a team. CERTIFICATES, LICENSES, REGISTRATIONS Current BLS and ACLS Certificate from a hands-on course. Valid driver’s license Insurable driving record
CMA Outpatient
Planned Parenthood Arizona

Medical Assistant/Healthcare Assistant - Desert Sky

Planned Parenthood Arizona Maryvale Village, AZ
SUMMARY Planned Parenthood Arizona (“PPAZ”) services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referral, HIV testing, annual exams, abortion care and more. In addition, PPAZ focuses on providing medically accurate sexuality education and training services throughout the state. The Health Care Assistant is responsible for the performance of front and back office duties in Planned Parenthood Health Centers. Health Care Assistants are not guaranteed work at any particular Health Center. PPAZ reserves the right to move Health Care Assistants to any Health Center, as needed, for business purposes. PPAZ, from time to time, adjusts its Health Center schedules and, therefore, Health Care Assistants may be required to change their weekly work schedule and total hours worked. Participates in health center efforts to achieve established goals for productivity and adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. Participates in health center/affiliate efforts to achieve established revenue cycle goals. GENERAL PRIORITIES Front Office • Front desk reception - greets clients in a professional, friendly manner. Instructs clients how to complete appropriate paperwork. Enters accurate and complete patient information into electronic medical records. Prepares outgoing mail and distribute incoming mail. • Provides general information and patient education including discussing pregnancy options with patients (this includes parenting, adoption, & abortion); provides patients with information on all contraceptive methods including Emergency Contraception. Provides abortion and medical abortion education. • Schedules appointments. Responsible for knowing and understanding all medical services and programs provided by PPAZ, as well as fees. • Maintains medical records - prepares patient charts with proper forms. Files lab results in patient charts. Files patient charts. Transfers patient records between clinics and keeps transfer log updated. Purges inactive patient records. Records pertinent conversations with patients in the medical chart. Pulls charts for next day readiness. • Pharmaceutical supply visits - fulfills contraceptive supply orders with correct authorization and documentation. Ensures that supplies are stocked. Ensures prescription labels are present and product inserts are given. • Billing and cash handling – has a basic understanding of how to operate PPAZ’s Practice Management System in relation to cash handling and end of day closing procedures including running memorized system reports, insurance entry, charge entry (billing) and payment entry under the supervision of the Center Manager. DIRECT RESPONSIBILITIES Back Office • Inventory and maintenance - ensures ample inventory and keep supplies in exam rooms and keeps lab well stocked. Sets up rooms at beginning of clinic and in between patient visits. Cleans rooms between patients and at end of clinic. • Instrument sterilization - maintains the sterilization of all instrument and instrument packs on an ongoing basis. • Patient education - evaluates patient needs for education on an individual basis and provides same as necessary and appropriate. Properly documents all education. • Laboratory testing - measures weight, height, and takes blood pressure. Performs lab tests and veni-puncture within scope of practice approval. Documents lab results in patient chart and in lab book. Refers abnormal values to clinician for follow up. Keeps lab area clean according to OSHA standards and guidelines. Provides quality control with respect to OSHA and CLIA standards and guidelines. • Clinician support - instructs patients on procedures. Reassures patients during exams and procedures, as appropriate. Discusses exam results as instructed by clinician. Teaches contraceptive method or method review based on patient need and per PPAZ protocols. Educates patients regarding abnormal exam findings and treatment. Makes patient referrals as appropriate. Documents all actions appropriately. • Participates in CQI/Risk management activities and processes including but not limited to: follow up care, documentation, occurrence reporting, and all other agency CQI/Risk management activities. Critical to this role, employee must exercise discretion in acquiring and disseminating confidential and proprietary information including any patient PHI acquired physically and or electronically. ADDITIONAL RESPONSIBILITIES • Other Duties as assigned EDI REQUIREMENTS • Displays awareness/understanding of race equity issues in the workplace (and in healthcare). • Actions demonstrate the ability to build and sustain a culture of trust, quality, and patient and staff satisfaction. • Commitment to advancing race(+) equity in one's work: interested in expanding knowledge about the role that racial inequity plays in our society. • Demonstrates the ability to effectively communicate across differences, as well as hear and act on feedback related to identity and equity with an openness to learn. • Committed to Planned Parenthood's In This Together service ethos, workplace values, and service standards GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies into actionable plans • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed. HIPAA STATEMENT All Planned Parenthood Arizona, Inc. employees shall not make any use or disclosure of protected health information that would violate the HIPAA Privacy Rule in order to ensure individuals’ health information is properly protected while allowing the flow of health information needed to provide and promote high quality health care. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE High School diploma or GED Required One year of work experience in a health care facility or clinic Two years of customer service experience preferred Certified Medical Assistant preferred Experience with Windows based computer systems helpful. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, financial reports, legal documents, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Capacity to effectively present information and respond to questions from managers, employees, and vendors. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to read, manipulate and develop fiscal data on tables. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and time is a factor. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver’s license Insurable driving record
NP Outpatient Full-time
Planned Parenthood Arizona

Nurse Practitioner/ Physician Assistant Flagstaff

Planned Parenthood Arizona Flagstaff, AZ
SUMMARY Planned Parenthood Arizona services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referral, HIV testing, annual exams, abortion care and more. In addition, PPAZ focuses on providing medically accurate sexuality education and training services throughout the state. Work operation Days: Mon- Friday, Hours may vary by day between 7am and 7 pm One evening shift pre week GENERAL PRIORITIES • Participates in health center efforts to achieve established goals for productivity. • Adheres to affiliate policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. • Participates in health center/affiliate efforts to achieve established revenue cycle goals. • Accepts individual responsibility for, and works jointly with the Center Manager to achieve: • Customer satisfaction, client access, client retention and clinical outcomes standards. • Appropriate and adequate documentation of patient records to facilitate accurate charge capture and billing. • Performs appropriate medical screening and procedures including, but not limited to, breast and pelvic examination. • Provides counsel and advice on family planning methods to patients • Provides counseling, advice, and care for HIV prevention • Provides counseling, advice and care for gender affirming treatment • Provides direct to patient telehealth care and management for services • Refers patients with abnormal conditions or other medical problems found on the examination to the supervising physician • Understands and participates in the referral/follow-up process. • Provides unbiased objective information on abortion, adoption and parenting as requested by patient. Provides support and responds to inquiries from abortion patients. This includes screening calls from abortion patients and responding to the needs of the patient. • Assists with training of staff in clinical standards, environmental maintenance, and health education. Maintains emergency response supplies and materials. Assists in training and clinical check offs for healthcare assistants as needed. • Works with the RNs and Resource RN for clinical follow up of laboratory results, prescription refills, patient calls, messages and questions. • Participates in the After-Hours Call program based on a schedule created by PPAZ. • Supervises trainees as scheduled. • Participates in in-service educational activities of the agency, including quarterly clinician meetings. • Participates in any research or clinical trials. • Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom this position works directly and indirectly. • Maintains national, state, and board certifications and licenses per the requirements of those organizations. • Maintains Basic Life Support certification every 2 years. Critical to this role, employee must exercise discretion in acquiring and disseminating confidential and proprietary information including any patient PHI acquired physically and or electronically. GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Valid License (PA, NP, NMW) and one year experience, preferably in an OB/Gyn or family planning setting. Public health experience helpful. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver’s license Insurable driving record Maintain Valid License (PA, NP, NMW)
RN Outpatient
Planned Parenthood Arizona

RN - Registered Nurse

Planned Parenthood Arizona Tucson, AZ
SUMMARY Provides direct nursing care to clients during the surgical abortion procedure and for recovery care for post-surgical abortion period. The RN works in partnership with the Health Center Team to provide quality patient care and excellent customer service. Participates as a member of a team providing confidential, quality patient services, allowing patients to maintain a sense of dignity, trust and safety. Follows PPFA and the organization’s protocols, policies and procedures and any center-specific policies and procedures. Ensures productivity expectations, customer service and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Clinic Working days: Monday - Friday Clinic Hours (Varies): 7am (earliest) -7pm (Latest) Full time/Part-time Openings GENERAL PRIORITIES Procedure Room Provide excellent customer service. Ensures that any client who requests an abortion is aware that she may change her decision at any time Assist physician and patient during abortion procedures Ensure patient electronic records/charts and logs are completed Notifies physician of any medical problem May perform blood draws, TB testing, injections, including vaccines, basic ultrasonography Dispenses medications to the client as directed by the abortion physician. DIRECT RESPONSIBILITIES Recovery Room • Monitor patients in recovery room. • Maintains client statistics to be given to on-call staff. • Maintains accurate inventory of all drugs that are dispensed in the recovery room. • Completes appropriate cleanup of the recovery room at the end of each clinic General Responsibilities • Practices nursing within the scope of a registered nurse and in accordance with agency protocols and policies. • Provides education in a non-judgmental manner to patients by providing support and information on reproductive and sexual health issues. • Consults with organization physician when deviates from standard medical protocols. • Complies with all applicable state, OSHA, CLIA standards, infection control, safety, and DEA regulations. • Understands and complies with policies regarding patient rights. • Participate in health center staff meetings, trainings, quality improvement initiatives and emergency drills. • Creates and maintains an environment of dignity and safety for patient sensitivity and privacy. • Provides direct nursing care to clients. Provides on-call and health center coverage as scheduled. • Ensures that all emergency equipment is available and in proper working order prior to each clinic. • Understands and complies with all pharmacy policies. • Provides health education for reproductive health issues as needed. • Takes personal responsibility to remain informed about family planning methods, abortion issues and technology. GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE RN license in the state where assigned. 1-year clinical healthcare experience. Must be able to prioritize. Good communication and strong organizational skills. Ability to work independently as well as part of a team. CERTIFICATES, LICENSES, REGISTRATIONS Current BLS and ACLS Certificate from a hands-on course. Valid driver’s license Insurable driving record
RN Outpatient Full-time
Planned Parenthood Arizona

RN - Registered Nurse

Planned Parenthood Arizona Tempe, AZ
SUMMARY Provides direct nursing care to clients during the surgical abortion procedure and for recovery care for post-surgical abortion period. The RN works in partnership with the Health Center Team to provide quality patient care and excellent customer service. Participates as a member of a team providing confidential, quality patient services, allowing patients to maintain a sense of dignity, trust and safety. Follows PPFA and the organization’s protocols, policies and procedures and any center-specific policies and procedures. Ensures productivity expectations, customer service and compliance standards are maintained. Abides by the organization’s mission in performing job duties. The employee whose signature appears above agrees to be accountable for the ESSENTIAL DUTIES AND RESPONSIBILITIES listed below; other duties may be assigned: GENERAL PRIORITIES Procedure Room Provide excellent customer service, eliciting client needs, and educating clients on health center services and community resources. Evaluate clients regarding their risk for STIs. Ensures that any client who requests an abortion is aware that she may change her decision at any time and will be provided with alternatives and will receive accurate information and appropriate referrals. Assist physician and patient during abortion procedures that utilize IV sedation by establishing IV access, performing blood draws, administering medications per physician orders, monitoring patient vital signs and lab work, and completing all required documentation per protocol. Ensure patient electronic records/charts and logs are completed and maintained in a timely, accurate and thorough manner, including staff signatures and initials where required. Notifies physician of any medical problem or other special concerns of client that may relate to the abortion or choice of birth control method. Assist in the set-up and clean-up of exam rooms. May perform blood draws, TB testing, injections, including vaccines, basic ultrasonography for gestational dating after completion of ultrasound training and under the direction of the physician. Dispenses medications to the client as directed by the abortion physician. At the end of each procedure day, secures all medication used in the procedure room in a locked and designated area for pharmaceutical storage. Maintains accurate inventory of all drugs used in the procedure room. DIRECT RESPONSIBILITIES Recovery Room • Monitor patients in recovery room, including taking vital signs, dispensing medication, giving verbal and written aftercare instructions and birth control information, and reporting signs or symptoms of post abortion complications to the MD on duty. Informs client of need for post-abortion follow-up. • Maintains client statistics to be given to on-call staff. • Maintains accurate inventory of all drugs that are dispensed in the recovery room. • Completes appropriate cleanup of the recovery room at the end of each clinic including but not limited to locking up medications, cleaning recliners, emptying trash. General Responsibilities • Practices nursing within the scope of a registered nurse and in accordance with agency protocols and policies. • Provides education in a non-judgmental manner to patients by providing support and information on reproductive and sexual health issues, including birth control methods and pregnancy options including abortion, STI’s/HIV and safer sex. • Consults with organization physician when deviates from standard medical protocols. • Complies with all applicable state (Dept of Health, Pharmacy Board, Nursing Board, Medical Board) and federal Occupational Health and Safety Act (OSHA), and Clinical Laboratory Improvement Amendments (CLIA) standards, infection control, safety, and DEA) regulations. • Understands and complies with policies regarding patient rights. Ensures that informed consent has been obtained before any procedures are initiated. Knows and adheres to the requirements of the Woman’s Right to Know Act, parental consent for minors seeking abortion, and the screening and reporting of child abuse. • Participate in health center staff meetings, trainings, quality improvement initiatives and emergency drills. • Creates and maintains an environment of dignity and safety for patient sensitivity and privacy. • Provides direct nursing care to clients. Provides on-call and health center coverage as scheduled. Provides patient management to ensure that patients are provided responsible and efficient care. • Ensures that all emergency equipment is available and in proper working order prior to each clinic. Responds quickly and efficiently during patient care emergencies (e.g. assisting patient to floor if fainting to limit patient injury, immediately calling for assistance and emergency cart, efficiently able to insert IV catheter, performing CPR, if indicated). • Understands and complies with all pharmacy policies, including those related to medication administration and narcotic handling. Assists in monitoring medical supply inventory in the recovery room. • Provides health education for reproductive health issues as needed. Completes all employee training requirements including handling of situations involving conduct that endangers the welfare of minors and mandatory reportinpOST-rg requirements. • Takes personal responsibility to remain informed about family planning methods, abortion issues and technology, policies, protocols, procedures, and services offered at our health centers. Adhere to affiliate policies and procedures including meetings and training requirements, ensuring punctuality and attendance, and following personnel policies. • Must be able to obtain and maintain appropriate credentials and certifications. • Contribute to a positive work environment by following through on tasks, taking initiative, working with the team and identifying solutions. ADDITIONAL RESPONSIBILITIES • Other duties as assigned. EDI REQUIREMENTS • Displays awareness/understanding of race equity issues in the workplace (and in healthcare). • Actions demonstrate the ability to build and sustain a culture of trust, quality, and patient and staff satisfaction. • Commitment to advancing race(+) equity in one's work: interested in expanding knowledge about the role that racial inequity plays in our society. • Demonstrates the ability to effectively communicate across differences, as well as hear and act on feedback related to identity and equity with an openness to learn. • Committed to Planned Parenthood's In This Together service ethos, workplace values, and service standards. GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies into actionable plans • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed HIPAA STATEMENT All Planned Parenthood Arizona, Inc. employees shall not make any use or disclosure of protected health information that would violate the HIPAA Privacy Rule in order to ensure individuals’ health information is properly protected while allowing the flow of health information needed to provide and promote high quality health care. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE RN license in the state where assigned. 1 year clinical healthcare experience. Must be able to prioritize. Good communication and strong organizational skills. Ability to work independently as well as part of a team. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, financial reports, legal documents, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Capacity to effectively present information and respond to questions from managers, employees, and vendors. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to read, manipulate and develop fiscal data on tables. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and time is a factor. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Current BLS and ACLS Certificate from a hands on course. Valid driver’s license Insurable driving record
CMA Outpatient
Planned Parenthood Arizona

Medical Assistant/Healthcare Assistant - Desert Sky

Planned Parenthood Arizona Maryvale Village, AZ
SUMMARY The Health Care Assistant is responsible for the performance of front and back-office duties in Planned Parenthood Health Centers. Health Care Assistants are not guaranteed work at any particular Health Center. PPAZ reserves the right to move Health Care Assistants to any Health Center, as needed, for business purposes. PPAZ, from time to time, adjusts its Health Center schedules and, therefore, Health Care Assistants may be required to change their weekly work schedule and total hours worked. Work Hours: Mon - Fri 8 hours a day with (1) Late night. GENERAL PRIORITIES Front Office • Front desk reception • Schedules appointments • Maintains medical records • Billing and cash handling DIRECT RESPONSIBILITIES Back Office • Inventory and maintenance • Instrument sterilization • Patient education • Laboratory testing GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies into actionable plans • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE High School diploma or GED Required One year of work experience in a health care facility or clinic Two years of customer service experience preferred Certified Medical Assistant preferred Experience with Windows based computer systems helpful.
NP Outpatient
Planned Parenthood Arizona

Nurse Practitioner/ Physician Assistant

Planned Parenthood Arizona Tucson, AZ
SUMMARY Planned Parenthood Arizona services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referral, HIV testing, annual exams, abortion care and more. In addition, PPAZ focuses on providing medically accurate sexuality education and training services throughout the state. Work operation Days: Mon- Friday, Hours may vary by day between 7am and 7 pm One evening shift pre week GENERAL PRIORITIES • Participates in health center efforts to achieve established goals for productivity. • Adheres to affiliate policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. • Participates in health center/affiliate efforts to achieve established revenue cycle goals. • Accepts individual responsibility for, and works jointly with the Center Manager to achieve: • Customer satisfaction, client access, client retention and clinical outcomes standards. • Appropriate and adequate documentation of patient records to facilitate accurate charge capture and billing. • Performs appropriate medical screening and procedures including, but not limited to, breast and pelvic examination. • Provides counsel and advice on family planning methods to patients • Provides counseling, advice, and care for HIV prevention • Provides counseling, advice and care for gender affirming treatment • Provides direct to patient telehealth care and management for services • Refers patients with abnormal conditions or other medical problems found on the examination to the supervising physician • Understands and participates in the referral/follow-up process. • Provides unbiased objective information on abortion, adoption and parenting as requested by patient. Provides support and responds to inquiries from abortion patients. This includes screening calls from abortion patients and responding to the needs of the patient. • Assists with training of staff in clinical standards, environmental maintenance, and health education. Maintains emergency response supplies and materials. Assists in training and clinical check offs for healthcare assistants as needed. • Works with the RNs and Resource RN for clinical follow up of laboratory results, prescription refills, patient calls, messages and questions. • Participates in the After-Hours Call program based on a schedule created by PPAZ. • Supervises trainees as scheduled. • Participates in in-service educational activities of the agency, including quarterly clinician meetings. • Participates in any research or clinical trials. • Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom this position works directly and indirectly. • Maintains national, state, and board certifications and licenses per the requirements of those organizations. • Maintains Basic Life Support certification every 2 years. Critical to this role, employee must exercise discretion in acquiring and disseminating confidential and proprietary information including any patient PHI acquired physically and or electronically. GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Valid License (PA, NP, NMW) and one year experience, preferably in an OB/Gyn or family planning setting. Public health experience helpful. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver’s license Insurable driving record Maintain Valid License (PA, NP, NMW) Traveling to Phoenix for Initial Orientation and Training.
NP Outpatient
Planned Parenthood Arizona

Nurse Practitioner/Physician Assistant - Glendale

Planned Parenthood Arizona Glendale, AZ
SUMMARY Planned Parenthood Arizona services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referral, HIV testing, annual exams, abortion care and more. In addition, PPAZ focuses on providing medically accurate sexuality education and training services throughout the state. Work operation Days: Mon- Friday, Hours may vary by day between 7am and 7 pm One evening shift pre week GENERAL PRIORITIES • Participates in health center efforts to achieve established goals for productivity. • Adheres to affiliate policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. • Participates in health center/affiliate efforts to achieve established revenue cycle goals. • Accepts individual responsibility for, and works jointly with the Center Manager to achieve: • Customer satisfaction, client access, client retention and clinical outcomes standards. • Appropriate and adequate documentation of patient records to facilitate accurate charge capture and billing. • Performs appropriate medical screening and procedures including, but not limited to, breast and pelvic examination. • Provides counsel and advice on family planning methods to patients • Provides counseling, advice, and care for HIV prevention • Provides counseling, advice and care for gender affirming treatment • Provides direct to patient telehealth care and management for services • Refers patients with abnormal conditions or other medical problems found on the examination to the supervising physician • Understands and participates in the referral/follow-up process. • Provides unbiased objective information on abortion, adoption and parenting as requested by patient. Provides support and responds to inquiries from abortion patients. This includes screening calls from abortion patients and responding to the needs of the patient. • Assists with training of staff in clinical standards, environmental maintenance, and health education. Maintains emergency response supplies and materials. Assists in training and clinical check offs for healthcare assistants as needed. • Works with the RNs and Resource RN for clinical follow up of laboratory results, prescription refills, patient calls, messages and questions. • Participates in the After-Hours Call program based on a schedule created by PPAZ. • Supervises trainees as scheduled. • Participates in in-service educational activities of the agency, including quarterly clinician meetings. • Participates in any research or clinical trials. • Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom this position works directly and indirectly. • Maintains national, state, and board certifications and licenses per the requirements of those organizations. • Maintains Basic Life Support certification every 2 years. Critical to this role, employee must exercise discretion in acquiring and disseminating confidential and proprietary information including any patient PHI acquired physically and or electronically. GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Valid License (PA, NP, NMW) and one year experience, preferably in an OB/Gyn or family planning setting. Public health experience helpful. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver’s license Insurable driving record Maintain Valid License (PA, NP, NMW)
CMA Outpatient
Planned Parenthood Arizona

Medical Assistant/HCA- Tucson

Planned Parenthood Arizona Tucson, AZ
SUMMARY Planned Parenthood Arizona (“PPAZ”) services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referral, HIV testing, annual exams, abortion care and more. In addition, PPAZ focuses on providing medically accurate sexuality education and training services throughout the state. The Health Care Assistant is responsible for the performance of front and back office duties in Planned Parenthood Health Centers. Health Care Assistants are not guaranteed work at any particular Health Center. PPAZ reserves the right to move Health Care Assistants to any Health Center, as needed, for business purposes. PPAZ, from time to time, adjusts its Health Center schedules and, therefore, Health Care Assistants may be required to change their weekly work schedule and total hours worked. GENERAL PRIORITIES Front Office • Front desk reception - greets clients in a professional, friendly manner. Instructs clients how to complete appropriate paperwork. Enters accurate and complete patient information into electronic medical records. Prepares outgoing mail and distribute incoming mail. • Provides general information and patient education including discussing pregnancy options with patients (this includes parenting, adoption, & abortion); provides patients with information on all contraceptive methods including Emergency Contraception. Provides abortion and medical abortion education. • Schedules appointments. Responsible for knowing and understanding all medical services and programs provided by PPAZ, as well as fees. • Maintains medical records - prepares patient charts with proper forms. Files lab results in patient charts. Files patient charts. Transfers patient records between clinics and keeps transfer log updated. Purges inactive patient records. Records pertinent conversations with patients in the medical chart. Pulls charts for next day readiness. • Pharmaceutical supply visits - fulfills contraceptive supply orders with correct authorization and documentation. Ensures that supplies are stocked. Ensures prescription labels are present and product inserts are given. • Billing and cash handling – has a basic understanding of how to operate PPAZ’s Practice Management System in relation to cash handling and end of day closing procedures including running memorized system reports, insurance entry, charge entry (billing) and payment entry under the supervision of the Center Manager. DIRECT RESPONSIBILITIES Back Office • Inventory and maintenance - ensures ample inventory and keep supplies in exam rooms and keeps lab well stocked. Sets up rooms at beginning of clinic and in between patient visits. Cleans rooms between patients and at end of clinic. • Instrument sterilization - maintains the sterilization of all instrument and instrument packs on an ongoing basis. • Patient education - evaluates patient needs for education on an individual basis and provides same as necessary and appropriate. Properly documents all education. • Laboratory testing - measures weight, height, and takes blood pressure. Performs lab tests and veni-puncture within scope of practice approval. Documents lab results in patient chart and in lab book. Refers abnormal values to clinician for follow up. Keeps lab area clean according to OSHA standards and guidelines. Provides quality control with respect to OSHA and CLIA standards and guidelines. • Clinician support - instructs patients on procedures. Reassures patients during exams and procedures, as appropriate. Discusses exam results as instructed by clinician. Teaches contraceptive method or method review based on patient need and per PPAZ protocols. Educates patients regarding abnormal exam findings and treatment. Makes patient referrals as appropriate. Documents all actions appropriately. • Participates in CQI/Risk management activities and processes including but not limited to: follow up care, documentation, occurrence reporting, and all other agency CQI/Risk management activities. Critical to this role, employee must exercise discretion in acquiring and disseminating confidential and proprietary information including any patient PHI acquired physically and or electronically. GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies into actionable plans • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed. HIPAA STATEMENT All Planned Parenthood Arizona, Inc. employees shall not make any use or disclosure of protected health information that would violate the HIPAA Privacy Rule in order to ensure individuals’ health information is properly protected while allowing the flow of health information needed to provide and promote high quality health care. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE High School diploma or GED Required One year of work experience in a health care facility or clinic Two years of customer service experience preferred Certified Medical Assistant preferred Experience with Windows based computer systems helpful. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, financial reports, legal documents, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Capacity to effectively present information and respond to questions from managers, employees, and vendors. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to read, manipulate and develop fiscal data on tables. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and time is a factor. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver’s license Insurable driving record
RN Outpatient
Planned Parenthood Arizona

RN - Registered Nurse

Planned Parenthood Arizona Tucson, AZ
SUMMARY Provides direct nursing care to clients during the surgical abortion procedure and for recovery care for post-surgical abortion period. The RN works in partnership with the Health Center Team to provide quality patient care and excellent customer service. Participates as a member of a team providing confidential, quality patient services, allowing patients to maintain a sense of dignity, trust and safety. Follows PPFA and the organization’s protocols, policies and procedures and any center-specific policies and procedures. Ensures productivity expectations, customer service and compliance standards are maintained. Abides by the organization’s mission in performing job duties. The employee whose signature appears above agrees to be accountable for the ESSENTIAL DUTIES AND RESPONSIBILITIES listed below; other duties may be assigned: GENERAL PRIORITIES Procedure Room Provide excellent customer service, eliciting client needs, and educating clients on health center services and community resources. Evaluate clients regarding their risk for STIs. Ensures that any client who requests an abortion is aware that she may change her decision at any time and will be provided with alternatives and will receive accurate information and appropriate referrals. Assist physician and patient during abortion procedures that utilize IV sedation by establishing IV access, performing blood draws, administering medications per physician orders, monitoring patient vital signs and lab work, and completing all required documentation per protocol. Ensure patient electronic records/charts and logs are completed and maintained in a timely, accurate and thorough manner, including staff signatures and initials where required. Notifies physician of any medical problem or other special concerns of client that may relate to the abortion or choice of birth control method. Assist in the set-up and clean-up of exam rooms. May perform blood draws, TB testing, injections, including vaccines, basic ultrasonography for gestational dating after completion of ultrasound training and under the direction of the physician. Dispenses medications to the client as directed by the abortion physician. DIRECT RESPONSIBILITIES Recovery Room • Monitor patients in recovery room, including taking vital signs, dispensing medication, giving verbal and written aftercare instructions and birth control information, and reporting signs or symptoms of post abortion complications to the MD on duty. Informs client of need for post-abortion follow-up. • Maintains client statistics to be given to on-call staff. • Maintains accurate inventory of all drugs that are dispensed in the recovery room. • Completes appropriate cleanup of the recovery room at the end of each clinic including but not limited to locking up medications, cleaning recliners, emptying trash. General Responsibilities • Practices nursing within the scope of a registered nurse and in accordance with agency protocols and policies. • Provides education in a non-judgmental manner to patients by providing support and information on reproductive and sexual health issues, including birth control methods and pregnancy options including abortion, STI’s/HIV and safer sex. • Consults with organization physician when deviates from standard medical protocols. • Complies with all applicable state (Dept of Health, Pharmacy Board, Nursing Board, Medical Board) and federal Occupational Health and Safety Act (OSHA), and Clinical Laboratory Improvement Amendments (CLIA) standards, infection control, safety, and DEA) regulations. • Understands and complies with policies regarding patient rights. Ensures that informed consent has been obtained before any procedures are initiated. Knows and adheres to the requirements of the Woman’s Right to Know Act, parental consent for minors seeking abortion, and the screening and reporting of child abuse. • Participate in health center staff meetings, trainings, quality improvement initiatives and emergency drills. • Creates and maintains an environment of dignity and safety for patient sensitivity and privacy. • Provides direct nursing care to clients. Provides on-call and health center coverage as scheduled. Provides patient management to ensure that patients are provided responsible and efficient care. • Ensures that all emergency equipment is available and in proper working order prior to each clinic. Responds quickly and efficiently during patient care emergencies (e.g. assisting patient to floor if fainting to limit patient injury, immediately calling for assistance and emergency cart, efficiently able to insert IV catheter, performing CPR, if indicated). • Understands and complies with all pharmacy policies, including those related to medication administration and narcotic handling. Assists in monitoring medical supply inventory in the recovery room. • Provides health education for reproductive health issues as needed. Completes all employee training requirements including handling of situations involving conduct that endangers the welfare of minors and mandatory reportinpOST-rg requirements. • Takes personal responsibility to remain informed about family planning methods, abortion issues and technology, policies, protocols, procedures, and services offered at our health centers. Adhere to affiliate policies and procedures including meetings and training requirements, ensuring punctuality and attendance, and following personnel policies. • Must be able to obtain and maintain appropriate credentials and certifications. • Contribute to a positive work environment by following through on tasks, taking initiative, working with the team and identifying solutions. GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies into actionable plans • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed HIPAA STATEMENT All Planned Parenthood Arizona, Inc. employees shall not make any use or disclosure of protected health information that would violate the HIPAA Privacy Rule in order to ensure individuals’ health information is properly protected while allowing the flow of health information needed to provide and promote high quality health care. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE RN license in the state where assigned. 1 year clinical healthcare experience. Must be able to prioritize. Good communication and strong organizational skills. Ability to work independently as well as part of a team. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, financial reports, legal documents, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Capacity to effectively present information and respond to questions from managers, employees, and vendors. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to read, manipulate and develop fiscal data on tables. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and time is a factor. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Current BLS and ACLS Certificate from a hands on course. Valid driver’s license Insurable driving record