Medical Assistant

EVMS Medical Group Norfolk, VA 23507, US

Overview

This is a full time position for a medical assistant, providing outpatient care for our patients and assisting our physicians in all clinical areas of the practice.

Responsibilities

Triage of incoming patients by obtaining vital signs, chief complaint, reconcile medication list, reconcile allergies and prepare patient for the visit.

Scan upcoming appointments and obtain all pertinent medical records and test relating to the office visit – ED records, CT/MRI reports, operative reports and consult report.

Assist physicians with examinations, to include staning in during minor surgeries, diagnostic procedures, and treatments. Provide basic patient care and examinations as directed.

Cross train with other clinical staff to schedule diagnostic procedures, i.e.; mammogram, CT scans, ultrasounds, biopsy, set ip minor procedures, complete lab forms, helping with pharmacy Requests, and procedure clinics entering of all data in the Electronic Medical record.

Knowledge of office protocols and procedures- post-operative calls, follow-up, missed appointment calls/follow-up, and others per policy.

Review and update medications on the list

Prepare exam rooms for patient visits, restocking of the clinical area and exam rooms. Sterilize instruments when used and maintain medical equipment.

Appropriately document interventions in the electronic medical record. Review the chart for completeness, test results.

Prepare exam rooms for patient visits, restocking of the clinical area and exam rooms. Sterilize instruments when used and maintain medical equipment.

Assist provider staff in assessing barriers in care management for specific patients and providing disease specific patient education.

Complete all “tasks” assigned to individual team (as well as covering for other MA’s who may be temporarily absent). This includes responding to patient messages, prescription refills, lab results, referrals, home health agencies, medication prior authorizations, patient forms and follow up from physicians. All tasks must be reviewed, addressed and marked appropriately before the close of each business day.

Respond to questions from patients, family members, faculty/residents, other health care providers in a timely and professional manner. Patient phone calls should be answered on the same day they are logged in, before leaving for the day. If patient is not home at the first attempt, a notation should be made in the medical record. All patient conversations must be documented in the electronic medical record.

Participate in all staff meetings, education lectures and quality improvement activities.

Follow EVMS protocols related to infection control, environmental safety and patient confidentiality. Complete annual recertification for Blood Borne Pathogens, HIPAA Compliance Training, Respiratory FIT and IT Policy. Maintain current CPR certification and any updates relating to M.A. Certification.

Perform other duties as assigned

Qualifications

Successful completion of a Medical assistant program (or equivalent military training) and certification (CMA, CCMA, or RMA) is required or ability to obtain certification within the first 90-days of employment. Must complete a Basic Life Support (BLS) class and re-certify every 2 years.

Previous medical office experience with relevant functions in a doctor's office preferred. Must have some working knowledge of computers.

Location : Location

US-VA-Norfolk

Share this job

Related Jobs

Medical Assistant

Children's Hospital of The King's Daughters Newport News, VA

Summary GENERAL SUMMARY The Medical Assistant is a multi-skilled individual that works in a healthcare setting to support the non-clinical and clinical functions of the service area. Functions within the Medical Assistant scope of practice and under the direction and continuous supervision of a licensed healthcare provider (MD, NP, RN, LPN) during performance of uncomplicated clinical services and tasks. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides safe and effective delivery of uncomplicated clinical services and tasks within the Medical Assistant scope of practice only and under the direction and continuous supervision of a licensed health care provider. Provides appropriate clinical and non-clinical information to facilitate visit process. Maintains sterility and cleanliness of the environment. Maintains supplies, equipment and instruments. Supports and performs clerical functions as needed. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Required Licenses and/or Certifications CPR training required and/or must be obtained within 45 days of hire. Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing. Preferred Licenses and/or Certifications Current registration/certification as a Medical Assistant or military medical experience preferred. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Required Education and Experience Successful completion of an accredited medical assistant program or a recognized medical assistant certification. Preferred Education and Experience One to two years of experience in a related healthcare field preferred. WORKING CONDITIONS Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected. PHYSICAL REQUIREMENTS Click here to view physical requirements.

Medical Assistant

EVMS Medical Group Virginia Beach, VA

Overview Full time position for an advanced medical assistant, providing outpatient care for our patients and assisting our physicians in all clinical areas of the practice. Responsible for front and back office procedures. Also assists Physicians and Nurses with medical examination of patients. This position is located at our Princess Anne Office in Virginia Beach. Responsibilities Train and orient new medical assistants. QA Review of patient charts obtaining all pertinent documentation for return and postpartum patients. Updating patient prenatal lab forms for all follow up patients. Schedule outside patient referrals. Maintain/order supplies for the clinic to include weekly checks for expired materials/medications and/or materials close to expiration. Takes vital signs such as height, weight, temperature, and blood pressure. May draw blood and give injections under the immediate supervision of a Physician or RN. Chaperones when appropriate and assists during certain minor surgeries and diagnostic procedures, such as Pap Smears. Maintains clean, well-equipped examination rooms; cleans and sterilizes instruments. Stocks examination rooms and triage area with medical supplies. Inventories and reorders supplies. Document all information in EMR. Prepare education packets. Check EMR tasks daily. Review patient lab results, discuss abnormal findings with the physician and follow up with patient in regard to treatment as necessary PATIENT CONFIDENTIALITY MUST BE MAINTAINED AT ALL TIMES. OTHER DUTIES AND RESPONSIBILITES Answers incoming telephone calls and refers calls as necessary. Also responsible for taking messages, paging doctors when appropriate, handling hospital consults, and answering inquiries. Schedules appointments with doctors, calls patients to remind and confirm appointments; reschedules patients from the bump list, and schedules residents’ clinics where appropriate. Prepares charts for the next day; creates new patient charts, files and pulls charts and checks charts for referrals and authorization prior to visit. Also prepares charge tickets. Greets patients in a courteous manner, completes clinical intake, and notifies nurses/medical assistants/MDs of arrivals. Checks-in and checks-out patients, obtains and writes referrals, when appropriately trained and directed, and schedules outside appointments with specialists. Gives directions to patients and visitors. Maintains order in reception room. Copies medical records. Provides back-up coverage for medical assistant, billing, etc. Assists RNs and LPNs with administrative duties. Handles pick-up and drop off of medications. Phone triage. Performs other duties as assigned, according to the individual departmental needs. Qualifications Successful completion of a Medical assistant program (or equivalent military training) and certification (CMA or RMA) is required. Must have working knowledge of computers. Customer service-oriented individual is required. Clinical experience in a physician’s office. Experience in a “fast paced” ambulatory setting required. Women’s health experience preferred but not required. Location : Location US-VA-Virginia Beach

Medical Assistant

EVMS Medical Group Virginia Beach, VA

Medical Assistant, Lead

EVMS Medical Group Virginia Beach, VA

Overview The Lead Medical Assistant (Lead MA) in the Minimally Invasive Gynecological Surgery Division provides advanced clinical and administrative support while serving as a leader and resource for medical assistant staff. This role ensures efficient clinic operations, promotes high-quality patient care, and supports departmental goals through coordination, training, and collaboration. The Lead MA functions both as a clinical expert and as a liaison between providers, staff, and leadership to enhance workflow, patient satisfaction, and operational excellence. Travel will be required to all office locations and throughout all divisions to meet the department’s demands. Responsibilities Leadership, Training, and Operational Oversight – 35% Participate in the implementation of Department and EVMS Medical Group policies and procedures. Promote the philosophy, goals, and objectives of EVMS and the Department of OB/GYN. Collaborate with department leadership to maintain efficient clinic workflows. Serve as a designated Electronic Health Record (EHR) Super User for providers and staff. Oversee completion and processing of clinic documentation. Provide daily end-of-shift reports to department management. Perform regular audits, included but not limited to chart audits and procedure audits. Train and onboard new clinic staff on triage, workflows, tasks, and documentation. Monitor clinic operations and address workflow needs proactively. Attend clinic staff meetings, department meetings, and provider meetings as requested. Participate in quality improvement initiatives and educational activities. Clinical Patient Care and Procedural Support – 55% Provide individualized patient care and education tailored to patient needs. Open and prepare charts for clinic visits. Improve patient understanding of treatment options and care plans. Take medical histories and record vital signs. Accurately obtain records from referring physicians, hospitals, laboratories, emergency departments, and radiology facilities. Prepare patients for examinations and procedures. Assist physicians with examinations and diagnostic procedures. Perform triage tasks, including escorting patients to treatment rooms. Draw blood and administer injections under the supervision of a Physician or Registered Nurse. Change wound dressings and provide post-procedure care. Explain treatments and procedures to patients. Chaperone and assist during colposcopies, hysteroscopies, and other minor procedures. Collect and prepare laboratory specimens. Reconcile allergy lists, medication lists, and smoking status. Instruct patients on medications, treatments, and special diets. Maintain clean, well-equipped examination rooms and sterilize instruments. Adhere to infection control, environmental safety, and patient confidentiality protocols. Facilitate referrals to consultants as directed by physicians. Assist physicians in addressing patient questions and concerns. Assist with scheduling diagnostic tests, procedures, and ultrasounds. Perform phone triage under the supervision of a RN. Provide pre-operative education under the supervision of an RN or physician. Collaborate with billing for authorizations of medications, contraceptive devices, and surgeries. Operational Support & Organizational Responsibilities – 10% Receive and complete assigned tasks from providers. Ensure efficient workflow and adherence to departmental standards. Support back-office administrative functions as required. Participate in staff meetings, educational lectures, and quality improvement initiatives. Perform other duties as assigned based on departmental needs. Qualifications Minimum Qualifications and Skills EDUCATION Completion of a Medical Assistant program and certification; RMA or CMA required. Completion of BLS or other approved CPR courses required with recertification every 2 years. EXPERIENCE Ability to balance multiple priorities and tasks required. Ability to make professional decisions under the supervision of the physicians and licensed nurses required. Professional interaction skills with physicians, outside offices, pharmacies, referring agencies, hospital personnel and support staff required. Excellent verbal and written communication skills required. Ability to read and comprehend all information required for this position required. Ability to calculate figures and amounts required for medication administration required. Preferred Qualifications EXPERIENCE At least two (2) years of clinical experience in a fast-paced ambulatory setting is preferred. Women’s health experience preferred. Prior leadership experience preferred. Location : Location US-VA-Virginia Beach

Medical Assistant

Children's Hospital of The King's Daughters Virginia Beach, VA