Medical Assistant

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

As a Medical Assistant, you will be responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.

How You Will Get Things Done:

Performs point-of-care laboratory tests, EKGs as ordered or indicated, suture/staple removal, dressing changes, and other patient care activities
Collects and documents vital signs, histories, and screenings
Authorizes prescription refills as directed
Prepares patients, room, and supplies for visits or examinations
Performs phlebotomy and correctly processes specimens
Cleans and maintains treatment rooms and equipment
Other duties as assigned

How You Will Build Trust:

Demonstrates kindness and compassion in all patient interactions
Performs quality controls and equipment checks.
Participate in brand marketing, rotating throughout the vestibule, with a focus on engaging and increasing patient volume.

How You Will Innovate:

Prepares and administers PO, IM, and ID medications as directed by the Provider, utilizing the “Rights of Vaccine or Medication Administration”
Provides instruction to the patient regarding medications and diet

Experience to Drive Change:

Certified Medical Assistant or eligible within 90 days of hire
1 year of experience preferred
Phlebotomy experience required
Current BLS certification for healthcare providers preferred; required within 90 days of employment
High School Diploma/Equivalency required
Experience in primary care, family practice, internal medicine, urgent care or ER preferred

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

Share this job

Related Jobs

Medical Assistant III Family Medicine

Corewell Health Boulevard Center, MI

Corewell Health is offering a $2,000 sign on bonus for external applicants About Corewell Health Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area. Scope of work Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction. Scope of work Acts as an assistant to the physician/provider by providing primary healthcare and patient care management. Collaborates work efforts with the clerical staff to optimize operations and patient flow. Interacts with outside healthcare facilities and agencies involving patient care and insurance. Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow. Perform front office duties to provide coverage as needed. Provide coverage in other departments or locations as needed. Demonstrates excellent customer services skills and supports the model of patient and family centered care. Performs and is formally assigned (2) of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time: Primary Care gaps in care identification, outreach, and chart preparation Residency clinic role High level disinfection Designated new hire preceptor Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador) Care management (PDCMs) Qualified language interpreter Super User for EPIC or specific competency Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling. Multi-site/flexible float pool assignment Qualifications Required High School Diploma or equivalent Required Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience. Team members may have other certifications and hire dates before November 1, 2025. 1 year (12 months) MA experience; or completed CH MA internship and (6) months MA experience; or completed CH MA apprenticeship program required 2 years of MA experience Preferred CRT-Basic Life Support (BLS) - AHA American Heart Association 30 days from hire Or CRT-Basic Life Support (BLS) - ARC American Red Cross 30 days from hire required CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 90 Days required Or CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 90 Days required Or CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 90 Days required Or CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 90 Days required Or CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals Or LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan Upon Hire Required About Us (Corewell Health) People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of more than 60,000 dedicated people – including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities – and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here . On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Rochester Hills Family Practice - 1202 Walton Blvd - Rochester Hills Department Name Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. to 5:30 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Medical Assistant ( Clinical Partner)

HarmonyCares Ann Arbor, MI

Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us Health, Dental, Vision, Disability & Life Insurance, and much more 401K Retirement Plan (with company match) Tuition, Professional License and Certification Reimbursement Paid Time Off, Holidays and Volunteer Time Paid Orientation and Training Day Time Hours (no holidays/weekends) Manageable rosters and visits per day compared to a traditional practice environment Great Place to Work Certified Established in 11 states Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today! More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits . Responsibilities The Clinical Partner (Medical Assistant) will assist Harmony Cares Primary Care Physician, Nurse Practitioners and Clinical Teams in the delivery of primary health care and patient care management in a residential setting. Essential Duties and Responsibilities Supports mission, vision and core values which include but not limited to delivering compassionate support, attention and assistance to patients, families and members of the team Support Patient Care through Clinical Partnership with Nurse Practitioners, Physicians, and Care Management Teams Coordinates daily travel itinerary and transports clinicians to scheduled appointments Prepares patients for examination and treatment; May at times include preparing patients for minor procedures Secures patient consent forms, records patient care documentation accurately and in a timely manner Coordinates patient care as directed by Clinicians, company standards and policies Respects patient confidentiality at all times and treats patients with courtesy and respect Performs phlebotomy (venipuncture only), EKG or any other procedure as requested by Clinician Labels, stores and properly packages specimens for lab delivery Assists In identifying and closure of quality gaps Documentation and updating of patient care plans, as well as SDoH (Social Determinants of Health) and other assessments within the patient chart or electronic medical record Required to maintain compliance with CLIA (Clinical Laboratory Improvement Amendments), OSHA, and HIPPAA guidelines Prepares and maintains supplies and equipment for treatment (supply inventory, medical bag and car) (where applicable) Ensure company vehicle is clean and proper periodic maintenance schedule is followed (where applicable) Attends required meetings and in-services In this role you may work with. . . Primary Care Physicians Nurse Practitioners Clinical Teams Patients Patients Families Qualifications Required Knowledge, Skills, and Experience High School graduate or GED equivalent Graduate of an accredited Medical Assistant, Phlebotomy, EMT, related medical education/training program or 1 year of experience serving as a Medical Assistant or Phlebotomist Current CPR certification that meets Company guidelines Knowledge of medical terminology Basic computer literacy, including EMR, iPad, and GPS experience Strong interpersonal communication and customer service skills Must maintain a valid driver’s license and good driving record Preferred Knowledge, Skills and Experience Certified Medical Assistant Six months of experience in patient care, preferably geriatric care Strong Phlebotomy skills Desire and ability to obtain MA certification with 180 days of hire Conditions of this role to be aware of. . . Full range body motion including handling/lifting patients Ability to drive up to 150 miles daily in urban and/or rural setting Ability to lift/carry items weighing up to 50 lb Ability to read and understand road maps Sit or stand for long periods of time Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.

Medical Assistant III Family Medicine

Corewell Health Sterling Heights, MI

Corewell Health is offering a $1,000 sign on bonus for external applicants About Corewell Health Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area. Scope of work Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction. Acts as an assistant to the physician/provider by providing primary healthcare and patient care management. Collaborates work efforts with the clerical staff to optimize operations and patient flow. Interacts with outside healthcare facilities and agencies involving patient care and insurance. Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow. Perform front office duties to provide coverage as needed. Provide coverage in other departments or locations as needed. Demonstrates excellent customer services skills and supports the model of patient and family centered care. Performs and is formally assigned (2) of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time: Primary Care gaps in care identification, outreach, and chart preparation Residency clinic role High level disinfection Designated new hire preceptor Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador) Care management (PDCMs) Qualified language interpreter Super User for EPIC or specific competency Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling. Multi-site/flexible float pool assignment Qualifications Required High School Diploma or equivalent Required Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience. Team members may have other certifications and hire dates before November 1, 2025. 1 year (12 months) MA experience; or completed CH MA internship and (6) months MA experience; or completed CH MA apprenticeship program required 2 years of MA experience Preferred CRT-Basic Life Support (BLS) - AHA American Heart Association 30 days from hire Or CRT-Basic Life Support (BLS) - ARC American Red Cross 30 days from hire required CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 90 Days required Or CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 90 Days required Or CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 90 Days required Or CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 90 Days required Or CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals Or LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan Upon Hire Required About Us (Corewell Health) People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of more than 60,000 dedicated people – including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities – and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here . On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Family Medicine Center - 44250 Dequindre Rd - Sterling Hts Department Name Family Medicine Sterling Heights HOPD - Troy Prof Svcs Employment Type Part time Shift Day (United States of America) Weekly Scheduled Hours 20 Hours of Work Variable Days Worked Variable Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Medical Assistant Associate

Michigan Medicine Ann Arbor, MI

$44,553 - $64,688 / year

Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Job Summary The Transplant Clinic ACU is a multidisciplinary ambulatory care unit dedicated to providing high-quality, patient-centered care to solid organ transplant patients across the continuum of care. The clinic supports patients undergoing evaluation, transplant, and long-term post-transplant management while partnering closely with adult and pediatric specialty teams to optimize patient outcomes and experience. The Transplant Clinic ACU supports multiple transplant programs including kidney, liver, lung, heart, and living donor services and works collaboratively with providers, nursing, allied health professionals, and operational teams in a fast-paced and highly specialized environment. The clinic is committed to operational excellence, compassionate care, teamwork, and continuous process improvement while supporting the complex needs of transplant patients and families. We are seeking compassionate, adaptable, and team-oriented individuals committed to providing exceptional patient care and operational support. This position will partner closely with Pediatric Cardiology, Pediatric Heart Transplant, and Transplant Operations teams to support the pediatric heart transplant patient population. This position is hybrid, with the expectation that the Medical Assistant will be onsite a minimum of two times per week to support clinic operations, direct patient care activities, and onsite responsibilities. Responsibilities* Provides patient intake and prepares patients for clinic visits, examinations, and procedures while ensuring excellent customer service and efficient patient flow for the pediatric heart transplant population. Responsibilities include both onsite and virtual patient support within scope of practice and departmental guidelines. Patient Intake Responds to general patient and family inquiries regarding clinic operations within scope of practice. Rooms patients virtually and in person and performs standard patient intake including vital signs, medication reconciliation, medical history updates, screenings, documentation, and other assigned tasks following established workflows and protocols. Prepares and reviews patient information prior to appointments, including medical records, prescription updates, and relevant clinical documentation. Performs room preparation and turnover duties, ensuring exam and clinic spaces are stocked, organized, and prepared for patient care activities. May assist with obtaining outside records, diagnostic results, and supporting documentation necessary for transplant-related visits and coordination of care. Patient Care Supports direct patient care activities within competency and Ambulatory Care guidelines. Administers medications, injections, and immunizations per standing orders, clinic protocols, and competency requirements. Performs point-of-care testing, EKGs, specimen collection, and assists providers with basic treatments, tests, and procedures as appropriate. Enters orders per policy and queues medication renewals within scope and established workflows. Documents patient information accurately in MiChart within scope of practice. Observes patient status and reports changes appropriately to providers and clinical staff. Acts as a chaperone during sensitive exams, diagnostic procedures, or upon patient request. Provides routine patient instructions and assists with forms and consent workflows as assigned. Supports transplant-specific workflows including coordination of clinic readiness, patient follow-up tasks, and communication with interdisciplinary care teams. Administrative And Clinical Workflow Support Efficiently prepares and organizes clinic and procedure spaces with appropriate equipment and supplies. Maintains and cleans clinical equipment according to department and infection prevention guidelines. Supports hybrid clinic workflows by collaborating with Pediatric Cardiology, Pediatric Heart Transplant, and Transplant Operations teams. Assists with coordination of care activities, patient follow-up tasks, inbox management support, and operational workflows supporting the pediatric heart transplant population. Maintains clinic supply inventory and assists with stocking and operational readiness of clinical areas. Contributes to a safe, respectful, and supportive environment for patients, families, faculty, and staff by following established policies, procedures, and guidelines. Participates in departmental training, competency validation, and process improvement initiatives as assigned. Required Qualifications* High school diploma or GED. Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years). Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology Desired Qualifications* Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA) Current Medical Assistant certification preferred or required per department guidelines. Excellent interpersonal, communication, and organizational skills. Ability to work collaboratively in a multidisciplinary clinical environment. Demonstrated ability to prioritize work and adapt in a fast-paced ambulatory care setting. Experience with electronic medical records preferred. Ability to support both onsite and remote operational workflows in a hybrid work environment.Previous ambulatory care or transplant experience preferred. Pediatric experience preferred. Experience working in a highly specialized, multidisciplinary clinical environment preferred. Familiarity with MiChart/Epic preferred. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Medical Assistant Associate

Michigan Medicine Ann Arbor, MI

$44,553 - $64,688 / year

How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Responsibilities* Assist with various procedures (arthrocentesis, wound care, etc.) Assisting patients with mobility restrictions, e.g. getting out of wheelchair on to exam table Basic clerical tasks that require proper telephone technique, basic typing, computer and data entry skills Basic medical assistant competencies (EKG, medical history, vital signs etc.) Clean and stock exam rooms Injections and specimen collection and processing Maintain supplies Obtain insurance authorizations Patient flow Provide patient with appropriate educational/preparation information for procedures Retrieve laboratory reports Work directly with physicians and nurses regarding patient concerns/issues/questions Work in MiChart electronic records (notes, update patient medication lists) Adheres to high standards of teamwork by demonstrating adaptability, flexibility and consistently shares information and resources with others Documented history of excellent attendance and punctuality Effective time management skills/consistently uses available time effectively Excellent customer service skills Excellent interpersonal and communication skills (e.g. ability to provide and receive constructive feedback, seeks constructive approaches to resolving workplace issues) May be required to cross cover other areas May be required to work overtime Strong attention to detail Works well with minimal supervision Required Qualifications* High school diploma or GED. Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years). Knowledge of basic medical terminology. Moderate standing/walking, as well as, lifting, positioning, pushing, and/or transferring patients. Associate Level: 1-3 years of experience Assistant Level 0-1 years of experience Some office experience Desired Qualifications* Previous experience in: ambulatory care clinical setting MiChart Certification as a medical assistant Clinical data entry Lab monitoring programs Knowledge of University and Department of Internal Medicine policies and procedures May be required to cross cover other areas May be required to work overtime Able to work in a fast paced customer friendly environment Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Underfill Statement This position may be underfilled at a lower classification depending on the qualifications of the selected candidate. Additional Information This posting is currently open only to internal candidates. Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.