We are seeking a dedicated clinical support team member for our physician clinics. This position may be filled as either a Certified Nursing Assistant (CNA) or Medical Assistant (MA), depending on qualifications and experience. In this role, you’ll support providers and nursing staff through direct patient care, clinical procedures, and essential front-office functions that keep patient care flowing efficiently. If you enjoy a hands-on clinical environment where teamwork and patient connection matter, this role offers both purpose and variety.

About Us

North Arkansas Regional Medical Center (NARMC) is an innovative, non-profit healthcare system anchored by a central hospital in Harrison, Arkansas, and 13 clinics serving the rural communities of North Arkansas. Our continuum of care includes Home Health and Hospice, including our inpatient Hospice House. More than 750 team members deliver a comprehensive range of services close to home.

Guided by our values of safety, quality, integrity, and community, our mission is to provide comprehensive healthcare across North Arkansas, and our vision is to be the region’s most trusted and preferred provider—one patient, one family, one neighbor at a time.

Job Summary

The Certified Nursing Assistant (CNA) or Medical Assistant (MA) in our Physician Clinics provides both clinical and administrative support to ensure efficient, high-quality outpatient care. This role works closely with providers, nurses, and administrative staff to support patient care delivery, clinical procedures, and clinic workflow.

Key Responsibilities

Clinical Support & Patient Care

- Prepare patients for exams and assist providers during examinations and minor procedures

- Obtain and document vital signs and patient histories

- Perform point-of-care testing, simple lab work, and EKGs

- Assist with injections, immunizations, wound care, and dressing changes per provider orders

- Remove sutures/staples and assist with minor procedures

- Clean, sterilize, and maintain medical instruments and exam rooms per infection control standards

- Maintain adequate clinical supplies and restock as needed

 

Administrative & Front Office Support

- Perform patient intake, registration, and rooming processes

- Schedule appointments and assist with check-in/check-out functions

- Support billing-related tasks including co-pay collection and basic insurance verification

- Maintain accurate and timely EHR documentation

- Provide patient education and reinforce provider instructions

 

Job Qualifications

Required:

- High school diploma or GED

- CNA certification or Certified Medical Assistant (CCMA/MA certification) - We can support educational assistance for CNA and CCMA if applicant has healthcare background such as Personal Care Assistant, Nursing Assistant, or home aide.

- Current BLS certification from American Heart Association 

- Strong communication and interpersonal skills

- Basic computer proficiency

 

Preferred:

- 1+ year clinic experience

- Phlebotomy or EKG experience

- Medical terminology familiarity

 

Compensation & Schedule

- Competitive hourly pay based on experience

- Full-time weekday clinic schedule

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