Manager of In-Home Support Program RN

Manager of In-Home Support Program RN

Purpose of Position:

Management of a program that employs direct care staff that assist program recipients in their homes, in order to provide those support services that allow recipients to reside in the community of their choice. Provide clinical training and clinical supervision for direct care staff; clinical evaluation of recipient care needs; and clinical input and monitoring of recipient Plans of Care. Work with outpatient medical providers in Nome and the surrounding villages to schedule in-home evaluation and care of recipients.

Provide oversight and management of the In-Home Support Program by providing assistance to recipients that will enable them to maintain in the community and in the home; Provide evaluation, assessment, advocacy and coordination of direct care services; Direct assigned employees, demonstrating leadership by providing work direction, motivation, training, assistance, performance evaluation and corrective action.

Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.

Essential Functions:

• Perform leadership functions including selection, scheduling, training, performance management and discipline; Instill passion in assigned staff for NSHC’s mission, vision, and values, paying particular attention to the maintenance of a safe and productive work environment. 
• Provide training to staff regarding therapeutic service provision and supports, following state guidelines for personal care services and waiver services. Develop and provide clinical training of at least 40 hours for each Personal Care Attendant, and clinical training of Direct Care Attendants as required.
• Evaulate recipient care needs in the recipient’s home, traveling as necessary to regional villages.
• Facilitate in-home care provision to recipients by medical providers in Nome and the regional villages.
• Demonstrate personal initiative and accountability while overseeing and managing the department, any program grants, and the department's budget . Forecast needs, allocate resources and/or take corrective action as necessary. Evaluate program effectiveness and provide quality assurance reports. Work with the Personal Care Attendant Office Manager to manage program and staffing needs.
• Develop and monitor compliance with individualized service plans that address presenting problems and care needs, goals, progress towards those goals, planned services, and supervise the person responsible for each service or action step. Teach recipients and their families to understand conditions, medications, and self-care skills, as appropriate.
• Coordinate and submit billing for the direct care staff to the appropriate agency.
• Facilitate family and inter-agency collaboration.
• Monitor preparedness for client discharge and refer problematic situations to appropriate resources.
• Resolve critical issues and problem situations as they occur and maintain compliance and correct deficiencies with state surveys
• Perform other duties as assigned.

Personal Traits:

All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization’s values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.

Required Knowledge:

All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.

Job Specific knowledge is listed below:

• Knowledge of services available for recipients with developmental disabilities and the requirements of the Americans with Disabilities Act
• Clinical knowledge of in-home care programs

Required Skills and Abilities:

All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered around a strong patient focus, efficient performance, and teamwork. All employees should have patient/customer service skills, interpersonal skills and good communication skills. All employees should have the ability to manage their time and organize their work to ensure efficient performance. In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly. Finally, all employees should have the ability to understand and manage patient/customer confidentiality.

Job specific skills and abilities are listed below: 

• Above average interpersonal skills
• Ability to understand grant management and budgets 
• Ability to lead and direct direct care staff 

Minimum Requirements

Education

Degree

Program

Bachelor’s Degree,

or an equivalent combination of education and experience may be considered

Nursing

Experience

General (Non-supervisory)

Supervisory

Amount:

1-3 year(s)

working with persons as a Registered Nurse, preferably with experience working in a home health setting

1 (years)

supervising, managing, or directing the work of other employees in a nursing field, preferably in a home health setting

Type:

Must have both general and supervisory experience if indicated.

Credentials

Licensure, Certification, Etc.

State of Alaska Registered Nursing License, BLS and valid Alaska Drivers License

Physical Requirements:

• Use hands and arms to operate office or clinical equipment
• Sit more than half the workday
• Stand and/or walk less than half the workday
• Bend, stretch, twist, crouch and/or reach
• View electronic monitors for prolonged periods of time
• Use hands and arms for repetitive motion tasks consistently for more than one hour at a time
• Lift or carry unaided more than 25 pounds
• Push or pull using up to moderate force
• See and hear with normal acuity
• Ability to demonstrate how to safely transfer recipients in a variety of settings

Working Conditions:

• Work is usually conducted in a standard office environment, but includes training staff in recipient homes to provide care in that environment
• Moderate travel is required (between 25% and 50% of the time)
• Travel is required via large aircraft
• Travel is required via small (less than 16 passenger) aircraft
• Travel is required using snowmobiles, all terrain vehicles, or boat