RN, Hospital Liaison, Hospice

We are so glad you are interested in joining Sutter Health!

Organization:

SCAH-Sutter Care at Home - Outer Bay

Position Overview:

This position facilitates admissions services by providing inpatient supportive care and seamless transition to home health/hospice. Assists the organization by assuring that the right care is provided at the right place and the right time. Positively promotes Sutter as the home health/hospice provider of choice within the communities for home health/hospice services. This position is responsible for attending hospital rounds, facilitating orders, assessing patient needs, Durable Medical Equipment (DME). This position enters referral into electronic medical record and completes referral process and admits patient. Serves as a resource by supporting the mission and vision of the organization.

Job Description:

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

JOB ACCOUNTABILITIES:

Coordinates referrals to hospice/home health.
Attends rounds, as appropriate, at hospitals/skilled nursing facilities to assist with identification of hospice/home health patients.
Provides information about hospice/home health to patients/families.
Assesses patients for hospice/home health appropriateness, verifies orders, (i.e., wound care orders ostomy, etc.) to validate placement level of care needed and teaching that may need to be done with caregiver before discharge.
Obtains initial orders for comfort medications from hospitalist or pain observation tool physician, (Order initial medications from pharmacy.)
Enters referral into electronic medical record (EMR) and completes necessary documentation to support admission.
Coordinate communication and care needs with referral center supervisor or admission staff. Verify initial insurance authorization; notify patient of financial responsibility, and limitations of coverage, if any. Alerts hospice/home health of charity care need.
Obtains necessary consent and pertinent admission forms
Facilitates timely discharge from hospital/skilled nursing facility
Gathers discharge paperwork
Orders DME, medications, or arranges for other services as indicated.
Assist in arranging transportation for discharge home
Completes admissions and daily visits for general inpatient care (GIP) patients as directed by supervisor. Coordinate with interdisciplinary team.

Notifies hospital/skilled nursing facility billing of GIP level of care and billing procedures. Coordinate hospice/facility care of patients entering a hospital for non-terminal diagnosis. Inform hospital admitting of appropriate billing code and follow up with transfer information from hospice/home health.
Acts as liaison and problem solves with physicians and hospital staff.
Provides educational opportunities in hospital collaborating with referral center supervisor and hospice/home health manager.
Documents in hospice/home health EMR and hospital chart as appropriate.
Informs hospice/home health supervisor of quality issues.
Accepts assignments as designated from manager/supervisor.
Must be flexible with schedule including, but not limited to, the ability to participate in on call and/or department rotation for night and weekend coverage.

Quality Management (includes documentation and regulatory standards)

Coordinates and initiates documentation for hospice/home health
Correctly and clearly completes appropriate paperwork for admission
Provides accurate information related to insurance, medical group, and demographics
Documents information to track all activities
Develops and recommends policy and procedure changes as needed
Inform manager of quality issues
Collaborates with coworkers on staffing schedules

Fiscal Responsibility

Submits documentation in a timely manner and in compliance with relevant agency policies and procedures
Obtains supervisor approval for all overtime prior to the occurrence in accordance with agency policy and procedure
Accepts clinical assignments as designated by the supervisor
Practices effective time management techniques to meet productivity standards
Maintains positive professional relations with support personnel through appropriate and timely responses for information or paperwork necessary for the key clinical and billing functions of the agency Must remain current with all company communications

EDUCATION:

Graduate from an accredited school of nursing

CERTIFICATION & LICENSURE:

BLS-Basic Life Support Healthcare Provider
AUTO-Automobile Insurance
DL-Valid Drivers License
RN-Registered Nurse of California

TYPICAL EXPERIENCE:

5 years recent relevant experience

SKILLS AND KNOWLEDGE:

Possess critical thinking skills, in-depth knowledge of clinical disease entities common to hospice/home health and palliative care for terminally ill patient. Should also possess knowledge of hospice/home health reimbursement methods.

Must have the ability to function independently and as a member of an interdisciplinary team; ability to exercise independent, sound nursing judgment in planning and providing patient care.

Ability to recognize the special needs of hospice/home health patients and others in the home.

Ability to communicate with patients and significant others in an effective, mature, caring manner.

Ability to maintain harmonious constructive relationships with internal and external customers.

Demonstrated effective written communication skills.

Ability to be aware of surroundings and respond to emergency and/or urgent events. Ability to select and utilize patient transfer/transport equipment safely.

Productivity standards – ability to meet productivity expectations.

Must be detail-oriented.

Ability to work in mentally and physically demanding environment.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

Days of the Week:

Monday - Friday

Weekend Requirements:

Rotating Weekends

Benefits:

Yes

Unions:

Position Status:

Non-Exempt

Weekly Hours:

Employee Status:

Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $71.52 to $95.12 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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