JOB SUMMARY/PURPOSE


  • Directs the management of ambulatory nursing operations and the clinical practice of the ambulatory primary, specialty, and urgent care clinics in partnership with AVP- Operations and Senior Medical Directors. Oversees regulatory and safety activities. Develops improvement strategies by identifying and evaluating trends, needs, forecasts and established measurements to provider quality care. Designs programs and procedures, resolves issues, and implements change. Provides programmatic leadership and direction for the continuum-based operating model for care management and care coordination services for SMG.


DEPARTMENT DESCRIPTION


  • The Clinic Administration teams at Samaritan Health Services are committed to providing leadership and operational support for our physicians, advanced practice clinicians and all other employees that deliver care in our clinic practices.


EXPERIENCE/EDUCATION/QUALIFICATIONS


  • Current unencumbered Oregon RN license required.
  • Master of Science in Nursing degree required.
  • Five (5) years management experience in a healthcare or health plan setting required.
  • Three (3) years clinical experience preferred.
  • Experience in care coordination, care management, care transitions, population health, or disease management preferred.


KNOWLEDGE/SKILLS/ABILITIES


  • Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
  • Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
  • Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
  • Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects


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