Medical Assistant

EVMS Medical Group Portsmouth, VA 23707, US

Overview

This is a position for a Medical Assistant with the Department of Family Medicine at Macon & Joan Brock Virginia Health Sciences at Old Dominion University. Under direct supervision this position will assist with clinical duties as described.

Responsibilities

Triage incoming patients by obtaining vital signs, following standing triage orders, reconcile medication list, reconcile allergies, make sure immunizations are up to date and prepare patient for the visit.
Assist physicians with examinations, minor surgeries, diagnostic procedures and treatments. Provide basic patient care and education as directed by provider and standing orders.
Completes delegated tasks from the current and prior day i.e.: patient messages, prescription refills, lab results, referrals, home health agency requests, medication prior authorizations, patient forms, and physician follow-up. All tasks must be reviewed, addressed, and marked appropriately before the close of each business day.
Coordinates services with specialists i.e.: radiation oncology, pulmonology, endocrinology, nutritional counseling, or social services consultation. Documents all correspondence and interventions in the electronic health record.
Assists supervisors in the training of new staff members.
Maintains current inventory of medical and office supplies Cleans, sterilizes, and maintains used instrumentation per department protocol.
Medical Assistants are required to fill in for other clinical staff during vacations and illness and perform other duties as assigned by providers, or supervisors at both sites.
The successful candidate in this role shall respond to questions from patients, family members, faculty/residents, other health care providers in a timely and professional manner. Patient inquiries should be answered on the same day they are received, before leaving for the day. If patient is not home at the first attempt, a notation should be made in the medical record. All patient conversations must be documented in the electronic medical record.
Participate in all staff meetings, education lectures and quality improvement activities.
Follow EVMS Medical Group protocols related to infection control, environmental safety and patient confidentiality. Complete annual recertification for Blood Borne Pathogens, HIPAA Compliance Training, Respiratory FIT and IT Policy. Maintain current CPR certification and any updates relating to M.A. Certification.

Qualifications

Minimum Qualifications and Skills

Certification as a Medical Assistant such an RMA or CMA is required.
Completion of BLS training and recertification every 2 years
Successful completion of a Medical Assistant program.

Preferred Qualifications

The candidate shall be detail oriented, self-motivated, and possess excellent time management and interpersonal skills.
The candidate shall possess strong communication skills.
The candidate will be able to overcome obstacles through problem solving.
The candidate shall be able to show empathy and understanding for patients and colleagues.
Previous medical office experience with relevant skills preferred. Customer service-oriented individual is required. Experience in a “fast paced” ambulatory setting is desirable but not required.

Location : Location

US-VA-Portsmouth

Share this job

Related Jobs

Medical Assistant

Children's Hospital of The King's Daughters Newport News, VA

Summary GENERAL SUMMARY The Medical Assistant is a multi-skilled individual that works in a healthcare setting to support the non-clinical and clinical functions of the service area. Functions within the Medical Assistant scope of practice and under the direction and continuous supervision of a licensed healthcare provider (MD, NP, RN, LPN) during performance of uncomplicated clinical services and tasks. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides safe and effective delivery of uncomplicated clinical services and tasks within the Medical Assistant scope of practice only and under the direction and continuous supervision of a licensed health care provider. Provides appropriate clinical and non-clinical information to facilitate visit process. Maintains sterility and cleanliness of the environment. Maintains supplies, equipment and instruments. Supports and performs clerical functions as needed. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Required Licenses and/or Certifications CPR training required and/or must be obtained within 45 days of hire. Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing. Preferred Licenses and/or Certifications Current registration/certification as a Medical Assistant or military medical experience preferred. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Required Education and Experience Successful completion of an accredited medical assistant program or a recognized medical assistant certification. Preferred Education and Experience One to two years of experience in a related healthcare field preferred. WORKING CONDITIONS Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected. PHYSICAL REQUIREMENTS Click here to view physical requirements.

PRN Certified Medical Assistant Staffing Support

Riverside Health System Newport News, VA

$25 - $26 / hour

Newport News, Virginia Hiring Range $25.00 - $26.00/Hourly Actual pay is determined by program, work commitment and business needs Overview Float to multiple locations within the region providing support as needed. Works under the supervision of the physician, Office Manager, RN, and LPN. The certified medical assistant performs a wide range of clinical duties including assisting the physician in providing quality care in a medical office setting. The certified medical assistant must be able to demonstrate the knowledge required to provide age appropriate care for the patients served in the practice, and skills to interpret assessment in relation to principles of growth and development over the life span. In addition, the certified medical assistant must be knowledgeable of health insurance guidelines for preauthorization's and referral processes, and be attentive to scheduling testing and specialist visits within network guidelines. What you will do Maintains excellent clinical competency to include the initial patient work up (including manual vitals), chaperoning patients, assisting providers with procedures, and preparing patient rooms are clean and compliant for next visit. Assures that clinical equipment is maintained and clinical supplies are ordered and stocked as necessary. Manages in basket messages in the electronic medical record (EMR). Documents in EMR accurately and appropriately. Verifies patient information by interviewing patients; reviewing and/or recording medical history in electronic medical record; reconciling medications; reviewing systems; confirming purpose of visit or treatment. Capable of taking accurate vital signs; i.e. temperature, blood pressure, respirations, pulse, weight and height. Promotes the daily workflow to include collecting patient information/assessment data. Reports assessment findings to provider. Acts as a liaison between physician and patient, providing patient access to care, including for appointments, referrals and essential information. Demonstrates excellent customer service to include providing timely patient response and follow up. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Supports productivity goals to maximize use of facility resources to meet patient demand. Maximize physician visits so that productivity targets are met. Provides patient education per protocol and provider instruction to include Electronic Health Record and exit interview communication tools. Demonstrates and maintains a professional relationship with medical staff. Builds trusting collaborative relationships through timely follow up regarding requests and concerns. Collaborates with physicians and physician office staff to provide for the specialized needs of the patients. Exhibits knowledge of lab procedures to include compliant use of Advanced Beneficiary Notices (ABNs) and phlebotomy skills (If applicable). Sends specimens to correct lab. Accurately performs lab linkage, obtains pre authorizations, scheduling tests and specialist visits within network limitations. Assists with health screenings by performing phlebotomy (including capillary and venous draws), urine collection, pregnancy tests, lead testing and vital signs. Follows insurance carrier guidelines and Medicare regulations. Maintains a working knowledge of ICD9 and CPT coding and seeks assistance as needed. Qualifications Education High School Diploma or GED, (Required) Program Graduate, Medical Assistant (Required) Experience 1 year Clinical experience (Preferred) 1 year Outpatient medical office experience (Preferred) Skills and Abilities Ensure excellence in customer service and patient satisfaction Excellent written and verbal skills Meticulous attention to detail Professional demeanor and strong work ethic Watching gauges, dials, or other indicators to make sure a machine is working properly. Team player with excellent communication skills Ability to understand and follow written and verbal instructions. Ability to work independently and as part of a team. Self-starter and ability to collaborate in a team environment. Ability to work in a fast-paced environment. Ability to exercise sound judgment in making critical decisions. Good interpersonal and observational skills. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Provides basic patient care as ordered. Administers medications and treatments as directed. Assists other health care professionals in performing exams, diagnostic procedures and treatments, and minor medical procedures. Adheres to infection control/safety guidelines and confidentiality policies. Deliver excellent customer service to the patients/families, internal and external customers. Knowledge of and ability to use and apply medical terminology in performing his/her duties. Familiarity with electronic medical record (EMR)/electronic health record (EHR). Knowledge and understanding of medical terminology and HIPAA regulations and guidelines. Ability to adapt to change in the workplace. Licenses and Certifications Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Certified Medical Assistant (CMA) Upon Hire(Required) or Registered Medical Assistant (RMA) - American Medical Technologists (AMT) Registered Medical Assistant (RMA) Upon Hire(Required) and CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required) and First Aid - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required) and To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .

Medical Assistant (Phlebotomist)

Patient First Virginia Beach, VA

$18.75 - $21.25 / hour

The responsibilities of this job include, but are not limited to the following: Locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ medical condition, and preparing patients for physicals and medical treatment by Physicians and Nurses; Understanding and using the electronic medical record system; Ordering lab, x-ray, and medical supplies as directed; Notifying the Nurse and/or Physician when the patient is ready for exam while communicating symptoms and relaying questions about lab or x-ray needs; Assisting Nurses and Physicians with various forms of patient treatment and care; Handling Physician and Nurse requests with respect and in a timely manner; Performing lab duties as assigned; Performing phlebotomy procedures; Sterilizing and setting up instruments; Receiving and storing supplies; restocking treatment rooms as needed; Reporting to the Charge Nurse before leaving at the end of the shift; Following ancillary guidelines as deemed necessary by the Charge Nurse, Nurse Supervisor, DMS, and Physician; Adhering to established policies and procedures; Maintaining cleanliness of the treatment area and completing biological cleanup in accordance with OSHA guidelines and other maintenance assignments as directed; Washing, drying, folding, and restocking laundry; maintaining the cleanliness of the washing machine and dryer lint trap; Attending staff meetings as scheduled by the Nurse Supervisor or DMS; Operating, using, and maintaining medical and office equipment as trained; Completing assigned checklists and Policy Manager tasks within the assigned shift; Being available to assist as needed, as breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations; Fostering teamwork and ensuring a positive and professional atmosphere; Providing positive, warm, and friendly service in all interactions; Understanding and performing all duties as assigned. Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older; Minimum typing experience; High school graduate or equivalent; Minimum of one year of clinical experience in a hospital or physician’s office preferred; Ability to hear pages, bells, and phone system; Ability to sit, stand, and walk for long periods of time (possibly 4 to 7 hours at a time); Ability to lift up to 50 pounds; Ability to attend scheduled CPR classes and code drills; Ability to prioritize and multitask; Willingness to work at any center due to a staffing or center emergency or reduction of work. Salary Range: $18.75 - $21.25, depending on experience. Benefits and Other Compensation: • Health, Dental and Vision insurance for employees and dependents • Disability, Life and Long Term care insurance • Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match) • Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank • Overtime Pay, Holiday Pay, Double time compensation for all holidays worked • Discounted medical treatment at any Patient First location for employees and immediate family • Bonuses include: - Recruitment bonus - Patient Care Performance bonus (center employees only) - Weekend bonus (center employees only)

Medical Assistant

Children's Hospital of The King's Daughters Virginia Beach, VA

Medical Assistant, Lead

EVMS Medical Group Virginia Beach, VA

Overview The Lead Medical Assistant (Lead MA) in the Minimally Invasive Gynecological Surgery Division provides advanced clinical and administrative support while serving as a leader and resource for medical assistant staff. This role ensures efficient clinic operations, promotes high-quality patient care, and supports departmental goals through coordination, training, and collaboration. The Lead MA functions both as a clinical expert and as a liaison between providers, staff, and leadership to enhance workflow, patient satisfaction, and operational excellence. Travel will be required to all office locations and throughout all divisions to meet the department’s demands. Responsibilities Leadership, Training, and Operational Oversight – 35% Participate in the implementation of Department and EVMS Medical Group policies and procedures. Promote the philosophy, goals, and objectives of EVMS and the Department of OB/GYN. Collaborate with department leadership to maintain efficient clinic workflows. Serve as a designated Electronic Health Record (EHR) Super User for providers and staff. Oversee completion and processing of clinic documentation. Provide daily end-of-shift reports to department management. Perform regular audits, included but not limited to chart audits and procedure audits. Train and onboard new clinic staff on triage, workflows, tasks, and documentation. Monitor clinic operations and address workflow needs proactively. Attend clinic staff meetings, department meetings, and provider meetings as requested. Participate in quality improvement initiatives and educational activities. Clinical Patient Care and Procedural Support – 55% Provide individualized patient care and education tailored to patient needs. Open and prepare charts for clinic visits. Improve patient understanding of treatment options and care plans. Take medical histories and record vital signs. Accurately obtain records from referring physicians, hospitals, laboratories, emergency departments, and radiology facilities. Prepare patients for examinations and procedures. Assist physicians with examinations and diagnostic procedures. Perform triage tasks, including escorting patients to treatment rooms. Draw blood and administer injections under the supervision of a Physician or Registered Nurse. Change wound dressings and provide post-procedure care. Explain treatments and procedures to patients. Chaperone and assist during colposcopies, hysteroscopies, and other minor procedures. Collect and prepare laboratory specimens. Reconcile allergy lists, medication lists, and smoking status. Instruct patients on medications, treatments, and special diets. Maintain clean, well-equipped examination rooms and sterilize instruments. Adhere to infection control, environmental safety, and patient confidentiality protocols. Facilitate referrals to consultants as directed by physicians. Assist physicians in addressing patient questions and concerns. Assist with scheduling diagnostic tests, procedures, and ultrasounds. Perform phone triage under the supervision of a RN. Provide pre-operative education under the supervision of an RN or physician. Collaborate with billing for authorizations of medications, contraceptive devices, and surgeries. Operational Support & Organizational Responsibilities – 10% Receive and complete assigned tasks from providers. Ensure efficient workflow and adherence to departmental standards. Support back-office administrative functions as required. Participate in staff meetings, educational lectures, and quality improvement initiatives. Perform other duties as assigned based on departmental needs. Qualifications Minimum Qualifications and Skills EDUCATION Completion of a Medical Assistant program and certification; RMA or CMA required. Completion of BLS or other approved CPR courses required with recertification every 2 years. EXPERIENCE Ability to balance multiple priorities and tasks required. Ability to make professional decisions under the supervision of the physicians and licensed nurses required. Professional interaction skills with physicians, outside offices, pharmacies, referring agencies, hospital personnel and support staff required. Excellent verbal and written communication skills required. Ability to read and comprehend all information required for this position required. Ability to calculate figures and amounts required for medication administration required. Preferred Qualifications EXPERIENCE At least two (2) years of clinical experience in a fast-paced ambulatory setting is preferred. Women’s health experience preferred. Prior leadership experience preferred. Location : Location US-VA-Virginia Beach