Medical Assistant II-Riley Developmental Pediatrics

IU Health Indianapolis, IN 46202, US

Overview

Work & Schedule

Full-time, 40 hours per week
Monday–Friday, 8:30 AM – 5:00 PM
No weekends or holidays
Fast-paced clinic with a focus on teamwork and efficiency
Approximately 60% patient care / 40% administrative responsibilities
Location: 1002 Wishard Blvd, Suite 2120 Indianapolis, IN 46202 (Riley Pediatric Care Center)
Surface lot (free)
Garage parking available (fee applies)

Key Responsibilities

The role is primarily office-based, but the MA must be able to step in and room patients during busy periods
Prepare patients for visits by obtaining vitals, medical history, and visit information
Assist providers with exams, procedures, and developmental assessments
Perform clinical tasks including phlebotomy (blood draws) as needed
Prepare, clean, and stock exam rooms
Coordinate patient flow to support timely and efficient clinic operations
Manage supplies and maintain organized clinical spaces
Provide support to patients and families in a compassionate, professional manner
Complete documentation and administrative tasks accurately and timely

Qualifications

Certification required
Externship completion required
Previous MA experience strongly preferred
Previous experience in pediatrics strongly preferred
Experience with phlebotomy required or willingness to learn
Strong organizational, communication, and multitasking skills

Preferred Attributes

Detail-oriented and highly organized
Adaptable in a dynamic, busy environment
Strong team collaboration skills
Patient-focused with a compassionate approach to care
Proactive and dependable

Growth & Development

Opportunity to advance through the Medical Assistant career ladder
Exposure to specialized pediatric care, including autism evaluations and developmental services
Ongoing learning within a supportive clinical environment

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
High school diploma or equivalent required. Graduation from a Medical Assistant program required.
Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
Knowledge of OSHA, CLIA, and ADA required.
Knowledge of ICD-10 and CPT coding required.
TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
Requires basic math and accurate data collection and entry skills.

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