Assistant Nurse Manager

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Summary: The responsibilities of the Assistant Nurse Manager include but are not limited to coordination of all activities within the unit of employment. This includes collaboration with the Nurse Manager, Clinical Nurse Specialist, Patient and Guest Relations, Regulatory, Infection Control, Pharmacy and the Lab to manage all aspects of patient care, utilization of department personnel, fiscal responsibility and material resources. Responsibilities: Patient care: development of policies and procedures, assists with development of education, participates in clinical care. Communication: positive and effective interpersonal relations with all members of the team, proactive in responses to all queries, in a timely manner, mentors new staff and exhibits leadership in problem solving, partners with Patient and Guest Relations to resolve patient concerns as needed. Credentialing: manages license and certification process for staff in conjunction with Nurse Manager and/or Clinical Practice leads as needed. Fiscal management: aware of the financial needs of the service, designs and implements actions to maintain fiscal responsibility of the unit, identifies scheduling conflicts and resolves proactively, reviews inventory levels with materials management, manages payroll, scheduling and timekeeping process for designated area as needed. Partners with Nurse Manager for administration of Employee Relations matters as needed. As Assistant Nuse Manager, the role will also be responsible for all the Nurse Manager responsibilities, all of which are described above. Credentials: Registered Nurse - PA (Required) Education or Equivalent Experience: Bachelor of Arts or Science (Required) Education Specialization: Nursing Equivalent Experience: And 3+ years 3 years of progressive nursing experience and demonstrated leaderships kills Master of Nursing Education Specialization: Nursing, Management or Related Field Equivalent Experience: We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

RN

Clinical Manager Ambulatory RN - Department of OBGYN

Penn Medicine Philadelphia, PA

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Job Title: Clinical Manager Ambulatory RN Department: OBGYN Shared PPMC MAPS Location: 3737 Market Street Hours: M-F, 8-4:30 with flexibility - a hybrid work schedule may be available when operationally feasible. Summary: The Department of OBGYN is seeking an enthusiastic, dynamic, and experienced Clinical Nurse Manager who is energized by growth, innovation, and change. This is an exciting opportunity for a relational and highly motivated nurse leader who enjoys developing teams and helping shape new and evolving models of care, while also maintaining direct clinical nursing skills. The Clinical Nurse Manager will have the opportunity to help shape the growth of the practice, develop its nursing infrastructure and support model, and build workflows that meet the needs of an expanding patient population. The ideal candidate will be enthusiastic about change management and excited by the opportunity to help build and refine programs rather than simply maintain established processes. The Clinical Nurse Manager will oversee daily clinical operations for a multispecialty care site supporting the rapidly expanding Complex Benign Gynecologic Surgery program, Urogynecology and Complex Family Planning. This position offers a unique opportunity to join a practice at a pivotal point in its development. The manager will also provide direct nursing support as part of the multispecialty nursing team. The position is designed to offer the opportunity to combine nursing leadership with continued hands-on clinical practice. In partnership with the Practice Manager, the Clinical Nurse Manager will support compliance with regulatory, infection prevention, quality, and patient satisfaction standards while fostering a positive environment focused on employee engagement, collaboration, and continuous improvement. The manager will also promote top-of-scope nursing practice, clinical excellence, and consistent nursing standards across the practice. Successful candidates will be adaptable, collaborative, solution-oriented, and comfortable leading through change. The Clinical Nurse Manager will work closely with department leadership, providers, and the interdisciplinary care team to support continued practice growth and ensure the highest delivery of quality patient care. Consistent with Pennsylvania Abortion Control Act guidelines, this clinical site provides medication-induced and procedural abortion care. Why join the Department of OBGYN?: Opportunity to work alongside and learn from highly experienced clinicians and recognized experts in their specialties, within an academic practice where research and innovation are woven into the culture of care delivery. Join a well-established multidisciplinary nursing team with deep clinical experience and specialty expertise. Take advantage of strong benefits, including transit assistance, tuition assistance, with opportunities to continue your education and invest in your long-term professional growth. Responsibilities: Employee Satisfaction and Engagement: communicates effectively with team and builds productive relationships in an effort to create and sustain a positive work environment. Establishes/update work processes and work practices. Manages team and individual performance in alignment with Penn Medicine vision of service excellence. Responsible for staff development activities including but not limited to: team professional development, recruitment and retention. Oversee clinical operations in the practice including budgeting (where applicable), clinical project management, strategic and operational planning, quality, regulatory compliance (Joint Commission, CMS, DOH, OSHA) and continuous improvement initiatives. Patient Care: Provides oversight to team as it relates to the seamless delivers great quality care and great service using effective processes and tools. Communication : Fosters an environment where proactive communication and problem solving is expected. Establishes communication expectations that enable high performance of team and individuals. Change Management: Provides support to entity and practice leadership to proactively develop change management strategies for major organizational and practice activities and events. Implements change management strategy within the practice in alignment with entity/Penn Medicine objectives. Communication plans are effectively implemented. Ensure appropriate follow-up of major clinical/practice issues. Manage routine and crisis communications through the practice/community as they arise. Demonstrate recognition of the systemic impact of employee communication and/or policy changes and solicit proactive feedback before implementation. Performs duties in accordance with Penn Medicine and entity values, policies, and procedures. Other duties as assigned to support the unit, department, entity, and health system organization. Education or Equivalent Experience: Registered Nurse - PA (Required) Bachelor of Science (Required) And 5+ years total clinical experience including RN and prior leadership experience Basic Cardiac Life Support (Required) ACLS or PALS (Required) Skills and Abilities: Organizational Savvy Manages Conflict Drives Engagement Optimizes Work Processes Directs Work Develops Mentors/Talent Plans and Aligns Ensures Accountability Patient Customer Focus Communicates Effectively Critical Thinking and Problem Solving Collaborates Instills Trust Self Development Nimble Learning We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

RN

Manager/Supervisor

3 weeks ago

Assistant Nurse Manager- interventional radiology

Penn Medicine Philadelphia, PA

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? The Assistant Nurse Manager (ANM) for Interventional Radiology is a key nursing leadership position responsible for the clinical, operational, and educational oversight of the Interventional Radiology nursing team. The ANM reports directly to the Clinical Nursing Director of Perioperative Services & Interventional Radiology and serves as the primary nursing leader for the department. Interventional Radiology is a dynamic procedural environment providing care to patients undergoing a broad range of image-guided diagnostic and therapeutic procedures. The department includes procedural rooms, a dedicated CT-guided procedural room, and pre-procedure and post-procedure patient care areas. The ANM works collaboratively with interventional radiologists, advanced practice providers, technologists, nursing staff, anesthesia, and interdisciplinary partners to ensure safe, efficient, high-quality patient care across the continuum. This position combines operational nursing leadership with responsibility for clinical education, competency development, regulatory readiness, quality improvement, and professional practice. The ANM maintains a visible clinical presence within the department and serves as a resource, mentor, and educator for nursing staff. Responsibilities Clinical & Operational Leadership Provides day-to-day nursing leadership and operational oversight for Interventional Radiology in collaboration with the Clinical Nursing Director. Coordinates nursing activities across procedural, pre-procedure, and post-procedure areas to support safe and efficient patient flow. Maintains a visible leadership presence within the department and serves as an accessible resource for staff, physicians, patients, and interdisciplinary partners. Participates in direct patient care as needed and maintains clinical expertise appropriate to the Interventional Radiology environment. Collaborates with physicians, technologists, advanced practice providers, anesthesia, and other clinical partners to address operational and patient-care needs. Supports appropriate staffing, scheduling, assignments, and utilization of nursing resources based on patient volume, acuity, and departmental needs. Identifies barriers to efficient patient flow and works collaboratively to develop and implement sustainable solutions. Clinical Education & Professional Development Serves as the clinical educator for the Interventional Radiology nursing team. Develops, coordinates, and evaluates orientation and onboarding programs for newly hired nursing staff. Develops and maintains annual nursing competencies and ongoing education specific to Interventional Radiology practice. Identifies educational needs through observation, quality data, regulatory requirements, staff feedback, and changes in clinical practice. Provides education related to new procedures, equipment, medications, policies, evidence-based practice, and patient-safety initiatives. Supports professional development, certification, preceptor development, and ongoing clinical advancement of nursing staff. Mentors staff and promotes a culture of continuous learning, accountability, collaboration, and clinical excellence. Quality, Safety & Regulatory Readiness Promotes compliance with hospital policies, regulatory requirements, infection-prevention standards, and evidence-based nursing practice. Participates in the development, implementation, and ongoing review of departmental policies, procedures, standards of care, and clinical workflows. Maintains ongoing readiness for regulatory and accreditation surveys. Participates in quality-improvement and patient-safety initiatives and uses clinical and operational data to identify opportunities for improvement. Partners with Quality, Regulatory, Infection Prevention, Pharmacy, and other departments as appropriate to support safe patient care and regulatory compliance. Staff Leadership & Communication Promotes positive and effective communication among nursing staff, physicians, technologists, support staff, patients, families, and organizational leadership. Provides coaching, mentoring, performance feedback, and staff development in collaboration with the Clinical Nursing Director. Participates in performance management and employee-relations processes as appropriate. Oversees nursing licensure, required certifications, competencies, and other credentialing requirements. Facilitates staff meetings, huddles, education sessions, and other departmental communication as appropriate. Partners with Patient and Guest Relations and departmental leadership to address patient concerns and identify opportunities to improve the patient experience. Resource & Fiscal Management Supports responsible stewardship of departmental resources while maintaining safe, high-quality patient care. Participates in staffing and scheduling decisions to optimize resources based on volume and operational needs. Oversees payroll and timekeeping processes for designated staff as appropriate. Collaborates with departmental leadership and materials management to ensure appropriate availability and utilization of supplies and equipment. Identifies opportunities to improve efficiency, reduce waste, and support departmental financial performance. Credentials Current Pennsylvania Registered Nurse (RN) license required. Current ACLS certification required. National nursing specialty or leadership certification preferred. Education & Experience Bachelor of Science in Nursing (BSN) required. Master of Science in Nursing (MSN) preferred. Minimum of five (5) years of professional registered nursing experience required. Prior experience in Interventional Radiology, procedural nursing, critical care, emergency nursing, perioperative nursing, or another related high-acuity clinical environment strongly preferred. Demonstrated leadership experience: prior charge nurse, clinical lead, educator, assistant nurse manager, or similar leadership experience preferred. Experience in clinical education, staff development, competency validation, and/or nursing orientation preferred. Demonstrated ability to lead interdisciplinary teams, manage competing operational priorities, and promote a culture of safety, accountability, and professional nursing practice required. National certification in nursing specialty, nursing leadership, or professional development preferred. Preferred Qualifications MSN or advanced degree in nursing, healthcare leadership, education, or a related field. Nationally recognized nursing certification. Experience in Interventional Radiology or a procedural services environment. Experience in developing nursing education, orientation programs, and competency-based training. Knowledge of regulatory and accreditation requirements applicable to procedural and hospital-based nursing environments. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Nurse Manager – Operating Room, Hospital of the University of Pennsylvania

Penn Medicine Philadelphia, PA

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Summary: Assumes 24-hour accountability for the operation of the designated services in the Operating Room. This includes the provision of leadership to improve patient care, enhance professional development and achieve nursing goals. This position covers the following services: Urology, Ortho Oncology and Otorhinolaryngology. Responsibilities: Employees Satisfaction: Regularly meets with employees to improve communication and to build productive relationships. Continuously communicates to staff the importance of patient satisfaction, quality of care, and sound financial performance; and champions our successes and priorities for improving performance in meeting and exceeding patient and customer expectations. Analyze employee satisfaction data& identify opportunities for improvement. Collaborate with staff to develop action plans. Implement and follow through with action plans. Manage & eliminate process workarounds. Focus energy on collaboration and not blame. Internal Partnerships: Works with UPHS leadership, clinical leadership, and Entity leadership in developing programs, services and initiatives to anticipate future customer needs, build customer loyalty and generate profitable growth. Sets standards and drives operational integration of programs by ensuring alignment of communication to Nursing and Non-Nursing Leadership. Establish/update processes and work practices for the unit/department: Manage and eliminate process workarounds by appropriately and consistently sharing with organizational partners the issues, which require their attention. Review survey comments and follow-up where appropriate on a monthly basis. Analyze the data on a quarterly basis and identify opportunities for improvement. Share data with staff and mutually identify opportunities for improvement within the department’s span of influence. Collaborate with the staff to develop action plans for improvement. Implement and follow through with action plan. Manage team and individual performance in alignment with the UPHS vision of service excellence: Drive patient/client loyalty and physician referral by ensuring staff under your supervision understand the UPHS commitment to service, their own work processes, and have the necessary skills to meet service expectations. Focus energies on collaborating in problem resolution rather than finding blame. Manage patient/client complaints and provide timely follow up to ensure satisfaction. Ensure that staff understand and demonstrate service recovery commitment. Establish/update processes and work practices for the unit/department. Build work practices and team processes based on the Institute of Medicine’s (IOM) Six Aims for Improvement: Safe: avoid injuries to patients form the care that is intended to help them. Effective: provide services based on scientific knowledge. Patient-Centered: provide care that is responsible to individual patient preferences, needs and values and assuring that patient values guide all clinical decisions. Timely: reduce waits and sometimes-harmful delays for both those who receive care and those who give care. Efficient: avoid waste, including waste of equipment, supplies, ideas, and energy. Equitable: provide care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location or socio-economic status. In conjunction with all stakeholders involved in the patient care processes, institute operational changes based on data (e.g. Saftey Net. unit/department operations data). Communicate, reinforce, and update as necessary environment of care procedures, (e.g. safety, security, hazardous materials, emergency, medical equipment, and utility management.) Continuously improve unit/department operations to maintain and exceed internal/external regulatory compliance and achieve clinical excellence. Participates in and supports patient safety goals and initiatives (FMEA,RCA) Manage team and individual performance in alignment within the Institute of Medicine’s (IOM) Six Aims for Improvement. Communicate roles, accountabilities and performance measures to all staff. Identify unit quality metrics, review and track monthly; communicate to the staff, and develop/implement action plans to improve performance. Train staff in PORTs and encourage and use as intended to capture patient safety trends. Regulatory Compliance (In partnership with Leadership Team): Ensures compliance with all federal, state and local regulatory standards and requirements, including TJC Department of Health, funding agencies, FDA, HIPAA, HCFA, DPW and others Demonstrates understanding of Magnet standards and aligns organization to meet them. Change Management: Proactively develops change management strategy for major organizational activities and events Implements change management strategy within Nursing and UPHS in alignment with UPHS objectives. Identifies and facilitates agreement of major messages which are consistent regardless of audience, credible and reflects UPHS’ core values Communication plans are effectively implemented Ensure appropriate follow-up of major issues Manage routine and crisis communications throughout the entity/community as they arise Demonstrates recognition of the systemic impact of employee communication and/or policy changes and solicits proactive feedback prior to implementation. Evaluates effectiveness of change and implementation plans. Nursing Leadership: Provides vision and leadership for Nursing Practice Model. Participates in the selection, career development and annual performance review of their staff and peers as requested. In cooperation with interdisciplinary colleagues, assists in improving system-wide capability by capturing and sharing best practices across the Entity. Collaborates with other Nurse Managers and leaders in rapid and effective implementation of these best practices in ways appropriate to each health delivery setting. In collaboration with physician and administration proactively promotes efforts to improve cost effective quality patient care. Shared Governance: Mentors unit council chair, providing problem solving, conflict resolution and meeting management support. Assumes accountability for scheduling release time for clinical nurses to attend Shared Governance Council meetings. Tracks clinical nurse release time for council meetings for budget monitoring and future budgeting considerations. Facilitates and supports unit council decision-making and action planning. Assures the effectiveness of the PAH Nursing Shared Governance Model by serving as an advisor to the unit council and its chair. Assesses unit council members’ development and skills and addresses ongoing educational needs. Evaluates outcomes of unit council against identified goals. Community: Represents the interests of the Hospital of the University of Pennsylvania in the served community. Supports clinical nurses participation in community outreach projects such health education and screening. Participate on/in community boards, ad hoc committees and community organizations in area of responsibility or expertise. Supports requests for clinical experiences for area Schools of Nursing. Patient Flow: Promotes and helps maintain efficient patient flow initiatives through facilitation of Care Coordination activities. Collaborates with APNs, physicians and health care team members to facilitate strong interdisciplinary communication regarding patient flow. Utilizes available patient flow reporting, determines gaps in efficiency and work with the health care team to meet unit and system wide goals. Communicates patient flow successes and barriers to unit and department leadership. Evidence Based Nursing Practice: In collaboration with Clinical Nurse Specialist, shares/disseminates to Nurses, and other clinical leaders, and administrators throughout Entity, research-based clinical nursing interventions and health service delivery models that have demonstrated potential to improve patient care and achieve cost savings. Assists these Nurses in rapid and effective implementation of these best practices. Nursing Research/Translational Medicine: Collaborates with the School of Nursing and other researchers in promoting and coordinating research-based practices, which foster improved methods for patient care and nursing practices in inpatient, ambulatory, and other community care settings. Financial Management: Develop understanding of Revenue & Reimbursement in HealthCare Develop budget for individual AU/Dept based on assumptions and decisions made by UPHS and Dept Leaders Budget management for AU/Dept Seeks opportunities to reduce supply costs. Review Financial Reports distributed via eBroadcast monthly or monthly financial tool to ensure all activity within an AU is expensed in the month. Preview monthly expense reports to detect errors/discrepancies and resolve issues Provide budget variance explanations to Finance/Division Business Manager and UPHS management monthly Analyze and manage data as tool to manage expenses Ensure Requestor/Drafter understands Material Management Processes Support Supply Value Initiatives Ability to balance financial and staffing models to achieve budget targets and organization objectives Successfully negotiates resourcing needs across boundaries with partners as appropriate Workforce Planning: Talent management plan in place for current and future staff Succession plan in place for critical positions Support Magnet and Shared Governance initiatives and principles of inclusion. Attract/Recruit: Recruitment of competent staff to meet operational needs (“scope of service” “products & services”) and who demonstrate the ability to be service orientation and align with the core values On-Boarding- proper orientation of staff to their roles, accountabilities and performance measures within probationary period Development: Development of staff - Encourages continuous growth and helps staff to realize full potential by identifying stretch objectives and creating learning plans Effective and timely performance management such that: Clearly defines work expectations Recognizes and rewards individuals for a job well done. Addresses performance issues immediately and directly. Conducts performance appraisals annually Retention: Employee retention strategy in place Employee survey implementation and action planning Positive employee relations Effective employee communications Employee total compensation is market based and competitive Employee recognition Compliance: Ensures that Entity utilizes consistent, effective processes for establishing and monitoring the credentials of its nursing staff. Ensure continuous survey readiness Ensure department human resource management practices comply with labor law, state & federal requirements Employee safety Credentials: Basic Cardiac Life Support (Required) BLS/CPR as a healthcare provider as per the American Heart Association required. Registered Nurse - PA (Required) RN Required. Currently licensed as a professional nurse in the Commonwealth of Pennsylvania. Education or Equivalent Experience: Master of Arts or Science (Required) with Education Specialization: A Master's Degree or currently matriculated in a master's level program preferably Nursing (MSN) with Equivalent Experience and 5+ years Progressive nursing experience required with demonstrated leadership and management skills Bachelor of Arts or Science (Required) with Education Specialization: BSN required. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Nurse Manager - Operating Room at Penn Medicine

Penn Medicine Philadelphia, PA

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Summary: Assumes 24 hour accountability for the operation of the designated patient care unit (s). This includes the provision of leadership to improve patient care, enhance professional development and achieve nursing goals. Responsibilities: Employees Satisfaction: Regularly meets with employees to improve communication and to build productive relationships. Continuously communicates to staff the importance of patient satisfaction, quality of care, and sound financial performance; and champions our successes and priorities for improving performance in meeting and exceeding patient and customer expectations. Analyze employee satisfaction data& identify opportunities for improvement. Collaborate with staff to develop action plans. Implement and follow through with action plans. Manage & eliminate process workarounds. Focus energy on collaboration and not blame. Internal Partnerships: Works with UPHS leadership, clinical leadership, and Entity leadership in developing programs, services and initiatives to anticipate future customer needs, build customer loyalty and generate profitable growth. Sets standards and drives operational integration of programs by ensuring alignment of communication to Nursing and Non-Nursing Leadership. Establish/update processes and work practices for the unit/department: Manage and eliminate process workarounds by appropriately and consistently sharing with organizational partners the issues, which require their attention. Review survey comments and follow-up where appropriate on a monthly basis. Analyze the data on a quarterly basis and identify opportunities for improvement. Share data with staff and mutually identify opportunities for improvement within the department’s span of influence. Collaborate with the staff to develop action plans for improvement. Implement and follow through with action plan. Manage team and individual performance in alignment with the UPHS vision of service excellence: Drive patient/client loyalty and physician referral by ensuring staff under your supervision understand the UPHS commitment to service, their own work processes, and have the necessary skills to meet service expectations. Focus energies on collaborating in problem resolution rather than finding blame. Manage patient/client complaints and provide timely follow up to ensure satisfaction. Ensure that staff understand and demonstrate service recovery commitment. Establish/update processes and work practices for the unit/department. Build work practices and team processes based on the Institute of Medicine’s (IOM) Six Aims for Improvement: Safe: avoid injuries to patients form the care that is intended to help them. Effective: provide services based on scientific knowledge. Patient-Centered: provide care that is responsible to individual patient preferences, needs and values and assuring that patient values guide all clinical decisions. Timely: reduce waits and sometimes-harmful delays for both those who receive care and those who give care. Efficient: avoid waste, including waste of equipment, supplies, ideas, and energy. Equitable: provide care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location or socio-economic status. In conjunction with all stakeholders involved in the patient care processes, institute operational changes based on data (e.g. Saftey Net. unit/department operations data). Communicate, reinforce, and update as necessary environment of care procedures, (e.g. safety, security, hazardous materials, emergency, medical equipment, and utility management.) Continuously improve unit/department operations to maintain and exceed internal/external regulatory compliance and achieve clinical excellence. Participates in and supports patient safety goals and initiatives (FMEA,RCA) Manage team and individual performance in alignment within the Institute of Medicine’s (IOM) Six Aims for Improvement. Communicate roles, accountabilities and performance measures to all staff. Identify unit quality metrics, review and track monthly; communicate to the staff, and develop/implement action plans to improve performance. Train staff in PORTs and encourage and use as intended to capture patient safety trends. Regulatory Compliance (In partnership with Leadership Team): Ensures compliance with all federal, state and local regulatory standards and requirements, including TJC Department of Health, funding agencies, FDA, HIPAA, HCFA, DPW and others Demonstrates understanding of Magnet standards and aligns organization to meet them. Change Management: Proactively develops change management strategy for major organizational activities and events Implements change management strategy within Nursing and UPHS in alignment with UPHS objectives. Identifies and facilitates agreement of major messages which are consistent regardless of audience, credible and reflects UPHS’ core values Communication plans are effectively implemented Ensure appropriate follow-up of major issues Manage routine and crisis communications throughout the entity/community as they arise Demonstrates recognition of the systemic impact of employee communication and/or policy changes and solicits proactive feedback prior to implementation. Evaluates effectiveness of change and implementation plans. Nursing Leadership: Provides vision and leadership for Nursing Practice Model. Participates in the selection, career development and annual performance review of their staff and peers as requested. In cooperation with interdisciplinary colleagues, assists in improving system-wide capability by capturing and sharing best practices across the Entity. Collaborates with other Nurse Managers and leaders in rapid and effective implementation of these best practices in ways appropriate to each health delivery setting. In collaboration with physician and administration proactively promotes efforts to improve cost effective quality patient care. Shared Governance: Mentors unit council chair, providing problem solving, conflict resolution and meeting management support. Assumes accountability for scheduling release time for clinical nurses to attend Shared Governance Council meetings. Tracks clinical nurse release time for council meetings for budget monitoring and future budgeting considerations. Facilitates and supports unit council decision-making and action planning. Assures the effectiveness of the PAH Nursing Shared Governance Model by serving as an advisor to the unit council and its chair. Assesses unit council members’ development and skills and addresses ongoing educational needs. Evaluates outcomes of unit council against identified goals. Community: Represents the interests of the Hospital of the University of Pennsylvania in the served community. Supports clinical nurses participation in community outreach projects such health education and screening. Participate on/in community boards, ad hoc committees and community organizations in area of responsibility or expertise. Supports requests for clinical experiences for area Schools of Nursing. Patient Flow: Promotes and helps maintain efficient patient flow initiatives through facilitation of Care Coordination activities. Collaborates with APNs, physicians and health care team members to facilitate strong interdisciplinary communication regarding patient flow. Utilizes available patient flow reporting, determines gaps in efficiency and work with the health care team to meet unit and system wide goals. Communicates patient flow successes and barriers to unit and department leadership. Evidence Based Nursing Practice: In collaboration with Clinical Nurse Specialist, shares/disseminates to Nurses, and other clinical leaders, and administrators throughout Entity, research-based clinical nursing interventions and health service delivery models that have demonstrated potential to improve patient care and achieve cost savings. Assists these Nurses in rapid and effective implementation of these best practices. Nursing Research/Translational Medicine: Collaborates with the School of Nursing and other researchers in promoting and coordinating research-based practices, which foster improved methods for patient care and nursing practices in inpatient, ambulatory, and other community care settings. Financial Management: Develop understanding of Revenue & Reimbursement in HealthCare Develop budget for individual AU/Dept based on assumptions and decisions made by UPHS and Dept Leaders Budget management for AU/Dept Seeks opportunities to reduce supply costs. Review Financial Reports distributed via eBroadcast monthly or monthly financial tool to ensure all activity within an AU is expensed in the month. Preview monthly expense reports to detect errors/discrepancies and resolve issues Provide budget variance explanations to Finance/Division Business Manager and UPHS management monthly Analyze and manage data as tool to manage expenses Ensure Requestor/Drafter understands Material Management Processes Support Supply Value Initiatives Ability to balance financial and staffing models to achieve budget targets and organization objectives Successfully negotiates resourcing needs across boundaries with partners as appropriate Workforce Planning: Talent management plan in place for current and future staff Succession plan in place for critical positions Support Magnet and Shared Governance initiatives and principles of inclusion. Attract/Recruit: Recruitment of competent staff to meet operational needs (“scope of service” “products & services”) and who demonstrate the ability to be service orientation and align with the core values On-Boarding- proper orientation of staff to their roles, accountabilities and performance measures within probationary period Development: Development of staff - Encourages continuous growth and helps staff to realize full potential by identifying stretch objectives and creating learning plans Effective and timely performance management such that: Clearly defines work expectations Recognizes and rewards individuals for a job well done. Addresses performance issues immediately and directly. Conducts performance appraisals annually Retention: Employee retention strategy in place Employee survey implementation and action planning Positive employee relations Effective employee communications Employee total compensation is market based and competitive Employee recognition Compliance: Ensures that Entity utilizes consistent, effective processes for establishing and monitoring the credentials of its nursing staff. Ensure continuous survey readiness Ensure department human resource management practices comply with labor law, state & federal requirements Employee safety Credentials: Basic Cardiac Life Support (Required) BLS/CPR as a healthcare provider as per the American Heart Association required. Registered Nurse - PA (Required) RN Required. Currently licensed as a professional nurse in the Commonwealth of Pennsylvania. Education or Equivalent Experience: Master of Arts or Science (Required) with Education Specialization: A Master's Degree or currently matriculated in a master's level program preferably Nursing (MSN) with Equivalent Experience and 5+ years Progressive nursing experience required with demonstrated leadership and management skills Bachelor of Arts or Science (Required) with Education Specialization: BSN required. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Nursing Supervisor- Part Time Hours

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