CMA Jobs in Arizona

CMA Pediatric Outpatient
El Rio Community Health Center

Medical Assistant (Elk Ridge) - Winslow - Pediatric Medicine

El Rio Community Health Center Winslow, AZ
JOB PURPOSE: Under the supervision of clinic leadership: clinic manager, MA Supervisor, provides health care in clinic and related work as assigned. The primary goal of the Elk Ridge Community Health Medical Assistant is to support Elk Ridge’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. Job Functions: Assists clinic health care providers in providing direct patient care, by rooming patients, obtaining vitals, gathering patient history and reason for seeking care. Maintains strict confidentiality. Assists with Telehealth appointments. This duty is performed daily. Assists with registration of clinic patients and completes EHR data entry in patient's charts. This duty is performed daily. Gathers necessary vital signs from patients and completes entry in EHR for physician's review and entry into patient's chart. Other duties may include drawing blood, if necessary; wound care and dressing changes; removing sutures and staples; electrocardiograms; and ear lavage. This duty is performed daily. Collects, prepares, and sends laboratory specimens for routine tests and records results under direct supervision of the provider. This duty is performed daily. Administers selected medication and treatments to patients as ordered, including injections and immunizations and instructs patients on proper follow-up procedures under the supervision of the provider. Enters medication refill requests for provider review and approval. This duty is performed daily. Recognizes and responds appropriately to urgent/emergent situations per protocol; perform basic triage per specific office protocol procedures; document work processes as required. This duty is performed daily. Maintains documentation of immunizations in EMR chart and the ASIIS Website. This duty is performed daily. Maintains the supply stock in exam rooms and lab areas and documents usage so supplies may be replenished. Checks dates on all medications and supplies daily. This duty is performed daily. Cleans examination tables between patients and at close of business day. Adheres to Elk Ridge work practices in the Occupational Exposure Plan Policy, MSDS and safety plan. This duty is performed daily. Anticipates provider's needs related to patient care. Assist the provider with patient education pertaining to the patient's ongoing health care: results of lab and x-ray reports; diet and exercise; laboratory and radiology preparation. This duty is performed daily. Sets up and cleans medical equipment and keeps red bags emptied and prepared for pickup. This duty is performed daily. Performs laboratory procedures provided by the center under direct supervision of the provider. This duty is performed daily. Keeps own workspace clean and tidy, and, as a team member, assures cleanliness of common use areas. Carries out the referral process for patients as requested. Handles prior authorizations for home health and DME equipment. This duty is performed daily. Assists other Elk Ridge team members, from all departments, when needed. This duty is performed weekly. Participates in meetings as required. Maintains current certification through CEU's or exam. Ability to communicate effectively in English language in person, by phone, and in writing. Requires adherence to all policies and procedures, including, but not limited to, standards for safety, attendance, punctuality, and personal appearance. Ability to multi-task efficiently and effectively and cope in a healthy way with job stress. Participates in training of new staff - demonstrates supervisory capacity or already has supervisory experience. Helps to build a team-oriented setting. Participates in clinic or corporate projects. Models professional clinical standards and behaviors. Regular and predictable attendance. Continuous learning in both personal and professional development. Consistent review, comprehension and reply of company email and related correspondence. Joint Commission Responsibilities: Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards. Other Duties and Responsibilities: In support of the Mission and Vision of Elk Ridge Community Health, will at all times represent themselves as a professional role model of Elk Ridge Community Health serving as a positive informational source for members of the community. Supports Elk Ridge Community Health by participating in community events which promote good health, and which contribute to a broader awareness and understanding of Elk Ridge Community Health and the many services provided to the community. Participates in all appropriate health care activities related to Elk Ridge Community Health on a local, state, and national level to maintain and enhance Elk Ridge’s image with health agencies, professional associations, and the general public. Ensures and supports the cost-effective use of materials, supplies, and equipment by limiting waste of all organizational supplies and resources. In accordance with policies and procedures ensures that documentation of hours worked is completed accurately, as well as signed-off/approved in a timely manner. Employees must maintain their skills proficiency with Elk Ridge Community Health operating systems and/or software programs by adapting to changing requirements and successfully learning and demonstrating new skills in response to software, system, and program improvements or upgrades. Performs other duties as assigned. Qualifications: Minimum Qualifications Details High School Or G.E.D Certificate Medical Assistant Certificate from an approved and accredited educational institution BLS Current certification in Basic Life Support (BLS) for health care providers Fingerprint Clearance Card Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Preferred Qualifications Experience Details Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Transportation: Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Elk Ridge Community Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, age 40 and over, disability, genetic information, military status, ancestry, marital status, familial status, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. Elk Ridge Community Health is a Non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards.
CMA Outpatient Outpatient
El Rio Community Health Center

Medical Assistant - University Health Center - Buena Vida Integrated Pain Clinic

El Rio Community Health Center Tucson, AZ
JOB PURPOSE : The Medical Assistant serves in a medical support role as part of a team providing quality healthcare to El Rio patients. In this role, the Medical Assistant provides direct patient care, as well as provides clinical and non-clinical services within the scope of practice at El Rio Health, at a clinic location assigned by management. This scope of practice for a Medical Assistant employed will adhere to the Policies and Procedures of El Rio Health. An employee in this position routinely works with general supervision and review, and any work problems involving departures from standard policies, interpretations, or procedures are reviewed with the supervisor for resolution. The primary goal of the El Rio Health Medical Assistant is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. Essential Job Functions: Completes all clinical and non-clinical assigned duties, tasks, responsibilities, and assignments for a Medical Assistant within reasonable time frames while meeting established rates of performance for the position, ensuring the highest standards of excellence and the lowest of error rates in your work performance. Prior to the patient seeing a provider the Medical Assistant will complete all the steps and actions that are defined in the Patient Intake Process: documenting all the information patient responses to inquiries actions into the patient’s Electronic Health Record (EHR) Assists, performs, or completes procedures, and/or activities, within the scope of practice appropriate for a Medical Assistant position while complying with all Nursing Policies and Procedures. Anticipates, identifies, and responds to the needs of the patient based upon the patient’s reason for the visit, including the coordination and availability of all outside medical records, as well as laboratory and radiology results. Completes all Provider Orders ensuring that the patient understands and verbalizes their understanding of the discharge instructions. Documents completed orders and actions taken by the Medical Assistant shall be entered into the patient’s Electronic Health Record (EHR) and submitted for processing within the defined period. Completes all administrative and non-clerical activities, which are received through El Rio Health IT systems and/or the Patient Portal in support of clinical operations, completing all required documentation on these activities. Maintains proficient skill levels that meet defined performance expectations for a Medical Assistant, as evidenced by successful completion of competency skills evaluations for this position on an annual basis. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures to include, but not limited to work areas, workstations, examination rooms, hand washing, etc. as required for a Medical Assistant. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Accreditation standards for a Medical Assistant. Maintains patient confidentiality by controlling the environment and information disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times. Understands and complies with all organizational Code of Conduct standards, Policies and Procedures, Standing Orders, and Service Excellence requirements at all times with all patients, visitors, and employees. Ensures a work environment safe and free from hazards; immediately address or inform management of safety issues or hazards; adhere to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team. Demonstrates at all times a professional attitude and acceptable job performance for all clinical and non-clinical duties, tasks, responsibilities, and assignments for this position at any clinic location or assignment that supports the operational needs of El Rio Health and as assigned by organizational leadership. Evaluates problems, situations, or issues presented to the employee (whether in a clinical or non- clinical environment) for priority needs, resolving the problem effectively and in a timely manner using critical-thinking and problem-solving skills appropriate to the position and authority for a Medical Assistant. Ensures that all communication with a patient is completed in a proactive, positive, and effective manner that promotes the patient’s compliance with scheduled appointments and/or treatments. Documents communication efforts with the patient in in the patient’s Electronic Health Record (EHR) in accordance with the Nursing Policies and Procedures. Identifies and reports any safety hazard, or potential hazard, by directly notifying supervisory staff immediately and ensuring that El Rio facilities provide a safe and secure environment for all patients, visitors, and employees. Adheres to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team. Adds labels, rotates, and stocks medications, medical supplies, and equipment in compliance with the Nursing Policies and Procedures, maintaining proper and appropriate inventories for operational use Minimum Education and Experience: A High School Diploma or General Education Diploma (G.E.D.). If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: A Medical Assistant Certificate from an approved and accredited educational institution. Current certification in Basic Life Support (BLS) for health care providers. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements . Preferred Education, Experience, Skills, Abilities: One year of experience as a medical assistant in an ambulatory health care setting. Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all AZ employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. New hires and transfers must submit their fingerprint clearance card or fingerprint receipt before their hire date or transfer date. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after the new employee hire date or transfer date. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.
CMA Outpatient
El Rio Community Health Center

Medical Assistant - University Health Center - Buena Vida Integrated Pain Clinic

El Rio Community Health Center Tucson, AZ
JOB PURPOSE : The Medical Assistant serves in a medical support role as part of a team providing quality healthcare to El Rio patients. In this role, the Medical Assistant provides direct patient care, as well as provides clinical and non-clinical services within the scope of practice at El Rio Health, at a clinic location assigned by management. This scope of practice for a Medical Assistant employed will adhere to the Policies and Procedures of El Rio Health. An employee in this position routinely works with general supervision and review, and any work problems involving departures from standard policies, interpretations, or procedures are reviewed with the supervisor for resolution. The primary goal of the El Rio Health Medical Assistant is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. Essential Job Functions: Completes all clinical and non-clinical assigned duties, tasks, responsibilities, and assignments for a Medical Assistant within reasonable time frames while meeting established rates of performance for the position, ensuring the highest standards of excellence and the lowest of error rates in your work performance. Prior to the patient seeing a provider the Medical Assistant will complete all the steps and actions that are defined in the Patient Intake Process: documenting all the information patient responses to inquiries actions into the patient’s Electronic Health Record (EHR) Assists, performs, or completes procedures, and/or activities, within the scope of practice appropriate for a Medical Assistant position while complying with all Nursing Policies and Procedures. Anticipates, identifies, and responds to the needs of the patient based upon the patient’s reason for the visit, including the coordination and availability of all outside medical records, as well as laboratory and radiology results. Completes all Provider Orders ensuring that the patient understands and verbalizes their understanding of the discharge instructions. Documents completed orders and actions taken by the Medical Assistant shall be entered into the patient’s Electronic Health Record (EHR) and submitted for processing within the defined period. Completes all administrative and non-clerical activities, which are received through El Rio Health IT systems and/or the Patient Portal in support of clinical operations, completing all required documentation on these activities. Maintains proficient skill levels that meet defined performance expectations for a Medical Assistant, as evidenced by successful completion of competency skills evaluations for this position on an annual basis. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures to include, but not limited to work areas, workstations, examination rooms, hand washing, etc. as required for a Medical Assistant. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Accreditation standards for a Medical Assistant. Maintains patient confidentiality by controlling the environment and information disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times. Understands and complies with all organizational Code of Conduct standards, Policies and Procedures, Standing Orders, and Service Excellence requirements at all times with all patients, visitors, and employees. Ensures a work environment safe and free from hazards; immediately address or inform management of safety issues or hazards; adhere to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team. Demonstrates at all times a professional attitude and acceptable job performance for all clinical and non-clinical duties, tasks, responsibilities, and assignments for this position at any clinic location or assignment that supports the operational needs of El Rio Health and as assigned by organizational leadership. Evaluates problems, situations, or issues presented to the employee (whether in a clinical or non- clinical environment) for priority needs, resolving the problem effectively and in a timely manner using critical-thinking and problem-solving skills appropriate to the position and authority for a Medical Assistant. Ensures that all communication with a patient is completed in a proactive, positive, and effective manner that promotes the patient’s compliance with scheduled appointments and/or treatments. Documents communication efforts with the patient in in the patient’s Electronic Health Record (EHR) in accordance with the Nursing Policies and Procedures. Identifies and reports any safety hazard, or potential hazard, by directly notifying supervisory staff immediately and ensuring that El Rio facilities provide a safe and secure environment for all patients, visitors, and employees. Adheres to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team. Adds labels, rotates, and stocks medications, medical supplies, and equipment in compliance with the Nursing Policies and Procedures, maintaining proper and appropriate inventories for operational use Minimum Education and Experience: A High School Diploma or General Education Diploma (G.E.D.). If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: A Medical Assistant Certificate from an approved and accredited educational institution. Current certification in Basic Life Support (BLS) for health care providers. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements . Preferred Education, Experience, Skills, Abilities: One year of experience as a medical assistant in an ambulatory health care setting. Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all AZ employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. New hires and transfers must submit their fingerprint clearance card or fingerprint receipt before their hire date or transfer date. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after the new employee hire date or transfer date. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.
CMA Outpatient Outpatient
El Rio Community Health Center

Medical Assistant - Stone - Family Medicine

El Rio Community Health Center Tucson, AZ
JOB PURPOSE : The Medical Assistant serves in a medical support role as part of a team providing quality healthcare to El Rio patients. In this role, the Medical Assistant provides direct patient care, as well as provides clinical and non-clinical services within the scope of practice at El Rio Health, at a clinic location assigned by management. This scope of practice for a Medical Assistant employed will adhere to the Policies and Procedures of El Rio Health. An employee in this position routinely works with general supervision and review, and any work problems involving departures from standard policies, interpretations, or procedures are reviewed with the supervisor for resolution. The primary goal of the El Rio Health Medical Assistant is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. Essential Job Functions: Completes all clinical and non-clinical assigned duties, tasks, responsibilities, and assignments for a Medical Assistant within reasonable time frames while meeting established rates of performance for the position, ensuring the highest standards of excellence and the lowest of error rates in your work performance. Prior to the patient seeing a provider the Medical Assistant will complete all the steps and actions that are defined in the Patient Intake Process: documenting all the information patient responses to inquiries actions into the patient’s Electronic Health Record (EHR) Assists, performs, or completes procedures, and/or activities, within the scope of practice appropriate for a Medical Assistant position while complying with all Nursing Policies and Procedures. Anticipates, identifies, and responds to the needs of the patient based upon the patient’s reason for the visit, including the coordination and availability of all outside medical records, as well as laboratory and radiology results. Completes all Provider Orders ensuring that the patient understands and verbalizes their understanding of the discharge instructions. Documents completed orders and actions taken by the Medical Assistant shall be entered into the patient’s Electronic Health Record (EHR) and submitted for processing within the defined period. Completes all administrative and non-clerical activities, which are received through El Rio Health IT systems and/or the Patient Portal in support of clinical operations, completing all required documentation on these activities. Maintains proficient skill levels that meet defined performance expectations for a Medical Assistant, as evidenced by successful completion of competency skills evaluations for this position on an annual basis. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures to include, but not limited to work areas, workstations, examination rooms, hand washing, etc. as required for a Medical Assistant. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Accreditation standards for a Medical Assistant. Maintains patient confidentiality by controlling the environment and information disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times. Understands and complies with all organizational Code of Conduct standards, Policies and Procedures, Standing Orders, and Service Excellence requirements at all times with all patients, visitors, and employees. Ensures a work environment safe and free from hazards; immediately address or inform management of safety issues or hazards; adhere to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team. Demonstrates at all times a professional attitude and acceptable job performance for all clinical and non-clinical duties, tasks, responsibilities, and assignments for this position at any clinic location or assignment that supports the operational needs of El Rio Health and as assigned by organizational leadership. Evaluates problems, situations, or issues presented to the employee (whether in a clinical or non- clinical environment) for priority needs, resolving the problem effectively and in a timely manner using critical-thinking and problem-solving skills appropriate to the position and authority for a Medical Assistant. Ensures that all communication with a patient is completed in a proactive, positive, and effective manner that promotes the patient’s compliance with scheduled appointments and/or treatments. Documents communication efforts with the patient in in the patient’s Electronic Health Record (EHR) in accordance with the Nursing Policies and Procedures. Identifies and reports any safety hazard, or potential hazard, by directly notifying supervisory staff immediately and ensuring that El Rio facilities provide a safe and secure environment for all patients, visitors, and employees. Adheres to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team. Adds labels, rotates, and stocks medications, medical supplies, and equipment in compliance with the Nursing Policies and Procedures, maintaining proper and appropriate inventories for operational use Minimum Education and Experience: A High School Diploma or General Education Diploma (G.E.D.). If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: A Medical Assistant Certificate from an approved and accredited educational institution. Current certification in Basic Life Support (BLS) for health care providers. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements . Preferred Education, Experience, Skills, Abilities: One year of experience as a medical assistant in an ambulatory health care setting. Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all AZ employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. New hires and transfers must submit their fingerprint clearance card or fingerprint receipt before their hire date or transfer date. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after the new employee hire date or transfer date. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.
CMA Outpatient Outpatient
El Rio Community Health Center

Medical Assistant - El Pueblo - Family Medicine

El Rio Community Health Center Tucson, AZ
JOB PURPOSE : The Medical Assistant serves in a medical support role as part of a team providing quality healthcare to El Rio patients. In this role, the Medical Assistant provides direct patient care, as well as provides clinical and non-clinical services within the scope of practice at El Rio Health, at a clinic location assigned by management. This scope of practice for a Medical Assistant employed will adhere to the Policies and Procedures of El Rio Health. An employee in this position routinely works with general supervision and review, and any work problems involving departures from standard policies, interpretations, or procedures are reviewed with the supervisor for resolution. The primary goal of the El Rio Health Medical Assistant is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. Essential Job Functions: Completes all clinical and non-clinical assigned duties, tasks, responsibilities, and assignments for a Medical Assistant within reasonable time frames while meeting established rates of performance for the position, ensuring the highest standards of excellence and the lowest of error rates in your work performance. Prior to the patient seeing a provider the Medical Assistant will complete all the steps and actions that are defined in the Patient Intake Process: documenting all the information patient responses to inquiries actions into the patient’s Electronic Health Record (EHR) Assists, performs, or completes procedures, and/or activities, within the scope of practice appropriate for a Medical Assistant position while complying with all Nursing Policies and Procedures. Anticipates, identifies, and responds to the needs of the patient based upon the patient’s reason for the visit, including the coordination and availability of all outside medical records, as well as laboratory and radiology results. Completes all Provider Orders ensuring that the patient understands and verbalizes their understanding of the discharge instructions. Documents completed orders and actions taken by the Medical Assistant shall be entered into the patient’s Electronic Health Record (EHR) and submitted for processing within the defined period. Completes all administrative and non-clerical activities, which are received through El Rio Health IT systems and/or the Patient Portal in support of clinical operations, completing all required documentation on these activities. Maintains proficient skill levels that meet defined performance expectations for a Medical Assistant, as evidenced by successful completion of competency skills evaluations for this position on an annual basis. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures to include, but not limited to work areas, workstations, examination rooms, hand washing, etc. as required for a Medical Assistant. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Accreditation standards for a Medical Assistant. Maintains patient confidentiality by controlling the environment and information disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times. Understands and complies with all organizational Code of Conduct standards, Policies and Procedures, Standing Orders, and Service Excellence requirements at all times with all patients, visitors, and employees. Ensures a work environment safe and free from hazards; immediately address or inform management of safety issues or hazards; adhere to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team. Demonstrates at all times a professional attitude and acceptable job performance for all clinical and non-clinical duties, tasks, responsibilities, and assignments for this position at any clinic location or assignment that supports the operational needs of El Rio Health and as assigned by organizational leadership. Evaluates problems, situations, or issues presented to the employee (whether in a clinical or non- clinical environment) for priority needs, resolving the problem effectively and in a timely manner using critical-thinking and problem-solving skills appropriate to the position and authority for a Medical Assistant. Ensures that all communication with a patient is completed in a proactive, positive, and effective manner that promotes the patient’s compliance with scheduled appointments and/or treatments. Documents communication efforts with the patient in in the patient’s Electronic Health Record (EHR) in accordance with the Nursing Policies and Procedures. Identifies and reports any safety hazard, or potential hazard, by directly notifying supervisory staff immediately and ensuring that El Rio facilities provide a safe and secure environment for all patients, visitors, and employees. Adheres to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team. Adds labels, rotates, and stocks medications, medical supplies, and equipment in compliance with the Nursing Policies and Procedures, maintaining proper and appropriate inventories for operational use Minimum Education and Experience: A High School Diploma or General Education Diploma (G.E.D.). If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: A Medical Assistant Certificate from an approved and accredited educational institution. Current certification in Basic Life Support (BLS) for health care providers. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements . Preferred Education, Experience, Skills, Abilities: One year of experience as a medical assistant in an ambulatory health care setting. Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all AZ employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. New hires and transfers must submit their fingerprint clearance card or fingerprint receipt before their hire date or transfer date. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after the new employee hire date or transfer date. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.
CMA Outpatient Per Diem
El Rio Community Health Center

Medical Assistant (Per Diem) - Manning - Float Pool

El Rio Community Health Center Tucson, AZ
JOB PURPOSE : The Medical Assistant serves in a medical support role as part of a team providing quality healthcare to El Rio patients. In this role, the Medical Assistant provides direct patient care, as well as provides clinical and non-clinical services within the scope of practice at El Rio Health, at a clinic location assigned by management. This scope of practice for a Medical Assistant employed will adhere to the Policies and Procedures of El Rio Health. An employee in this position routinely works with general supervision and review, and any work problems involving departures from standard policies, interpretations, or procedures are reviewed with the supervisor for resolution. The primary goal of the El Rio Health Medical Assistant is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. Essential Job Functions: Completes all clinical and non-clinical assigned duties, tasks, responsibilities, and assignments for a Medical Assistant within reasonable time frames while meeting established rates of performance for the position, ensuring the highest standards of excellence and the lowest of error rates in your work performance. Prior to the patient seeing a provider the Medical Assistant will complete all the steps and actions that are defined in the Patient Intake Process: documenting all the information patient responses to inquiries actions into the patient’s Electronic Health Record (EHR) Assists, performs, or completes procedures, and/or activities, within the scope of practice appropriate for a Medical Assistant position while complying with all Nursing Policies and Procedures. Anticipates, identifies, and responds to the needs of the patient based upon the patient’s reason for the visit, including the coordination and availability of all outside medical records, as well as laboratory and radiology results. Completes all Provider Orders ensuring that the patient understands and verbalizes their understanding of the discharge instructions. Documents completed orders and actions taken by the Medical Assistant shall be entered into the patient’s Electronic Health Record (EHR) and submitted for processing within the defined period. Completes all administrative and non-clerical activities, which are received through El Rio Health IT systems and/or the Patient Portal in support of clinical operations, completing all required documentation on these activities. Maintains proficient skill levels that meet defined performance expectations for a Medical Assistant, as evidenced by successful completion of competency skills evaluations for this position on an annual basis. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures to include, but not limited to work areas, workstations, examination rooms, hand washing, etc. as required for a Medical Assistant. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Accreditation standards for a Medical Assistant. Maintains patient confidentiality by controlling the environment and information disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times. Understands and complies with all organizational Code of Conduct standards, Policies and Procedures, Standing Orders, and Service Excellence requirements at all times with all patients, visitors, and employees. Ensures a work environment safe and free from hazards; immediately address or inform management of safety issues or hazards; adhere to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team. Demonstrates at all times a professional attitude and acceptable job performance for all clinical and non-clinical duties, tasks, responsibilities, and assignments for this position at any clinic location or assignment that supports the operational needs of El Rio Health and as assigned by organizational leadership. Evaluates problems, situations, or issues presented to the employee (whether in a clinical or non- clinical environment) for priority needs, resolving the problem effectively and in a timely manner using critical-thinking and problem-solving skills appropriate to the position and authority for a Medical Assistant. Ensures that all communication with a patient is completed in a proactive, positive, and effective manner that promotes the patient’s compliance with scheduled appointments and/or treatments. Documents communication efforts with the patient in in the patient’s Electronic Health Record (EHR) in accordance with the Nursing Policies and Procedures. Identifies and reports any safety hazard, or potential hazard, by directly notifying supervisory staff immediately and ensuring that El Rio facilities provide a safe and secure environment for all patients, visitors, and employees. Adheres to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team. Adds labels, rotates, and stocks medications, medical supplies, and equipment in compliance with the Nursing Policies and Procedures, maintaining proper and appropriate inventories for operational use Minimum Education and Experience: A High School Diploma or General Education Diploma (G.E.D.). If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: A Medical Assistant Certificate from an approved and accredited educational institution. Current certification in Basic Life Support (BLS) for health care providers. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements . Preferred Education, Experience, Skills, Abilities: One year of experience as a medical assistant in an ambulatory health care setting. Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all AZ employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. New hires and transfers must submit their fingerprint clearance card or fingerprint receipt before their hire date or transfer date. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after the new employee hire date or transfer date. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.
CMA Outpatient Full-time
Women's Care

Certified Medical Assistant (73333)

Women's Care Mesa, AZ
Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility. The Medical Assistant provides professional clinical care for patients following established standards and practices. Prepares patients during office visits and assists patients and family members before, during and after a doctor’s visit. Prepare patients for examination and assist providers during treatment/procedures, examinations, and testing of patients. Prepare, restock, and sterilize examination rooms, procedure rooms, lab area and all other patient care areas per established policies and procedures. Record patients' medical history, health maintenance, and chief complaint. Measure, record, and document vital signs. Where applicable, perform phlebotomy, injections and other specimen collection per established policies and procedures as directed by the provider. Educate patients by providing information and instructions as directed by the provider. Maintain safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Sterilize medical instruments per established standards and procedures. Relay messages from patients and front office staff to providers. Represent the office in a professional manner. Treat all customers, internal and external, in a courteous and cooperative manner. Participate in team activities and professional development activities. Attend required meetings. Demonstrate and embody the Women’s Care mission and core values. Compliance with all HIPAA rules, regulations, and guidelines. Other duties as assigned. Qualifications: High school diploma or GED. (FL Only) Certified Medical Assistant preferred OR the ability to obtain the certification within the first 120 days of employment. To be eligible for employment and to obtain an MA certification, you must be a graduate of a nationally accredited Medical Assistant program OR served in the Armed Forces as a Medical Technician with honorable discharge. Current CPR and/or BLS certification preferred OR the ability to obtain the certification within 30 days of employment via Women’s Care training. Experience working in OBGYN or Primary Care a plus. Working knowledge of medical terminology. Ability to perform phlebotomy and administer injections, if applicable. Ability to perform dosage calculations and measurement conversions. Must possess the ability to interact and communicate professionally and effectively with all levels of internal personnel, providers, personnel of outside organizations, and patients and their family members, both written and verbally. Must possess good organizational skills, handle multiple tasks concurrently, and be able to work effectively with all levels of aforementioned groups. Ability to use a computer and enter data in electronic medical records application, preferably eCW. Demonstrated ability to work in a fast-paced, deadline-driven environment. Must be dependable, reliable, and punctual. WHY JOIN WOMEN'S CARE? We Offer: Competitive compensation package Health, dental, and vision benefits Paid time off and paid holidays 401k plan An opportunity to make a difference in patients' lives every day! At Women’s Care, we believe that our success is built on a foundation of strong, shared values. These values guide our actions, shape our culture, and define who we are as an organization. Communication & Collaboration Transparency Accountability & Integrity Patient Care & Innovation Excellence Respect With the commitment of our employees, we remain true to our mission of providing unparalleled healthcare services to women every day.
CMA Outpatient
Planned Parenthood Arizona

Medical Assistant/HCA- Tucson

Planned Parenthood Arizona Tucson, AZ
SUMMARY Planned Parenthood Arizona (“PPAZ”) services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referral, HIV testing, annual exams, abortion care and more. In addition, PPAZ focuses on providing medically accurate sexuality education and training services throughout the state. The Health Care Assistant is responsible for the performance of front and back office duties in Planned Parenthood Health Centers. Health Care Assistants are not guaranteed work at any particular Health Center. PPAZ reserves the right to move Health Care Assistants to any Health Center, as needed, for business purposes. PPAZ, from time to time, adjusts its Health Center schedules and, therefore, Health Care Assistants may be required to change their weekly work schedule and total hours worked. GENERAL PRIORITIES Front Office • Front desk reception - greets clients in a professional, friendly manner. Instructs clients how to complete appropriate paperwork. Enters accurate and complete patient information into electronic medical records. Prepares outgoing mail and distribute incoming mail. • Provides general information and patient education including discussing pregnancy options with patients (this includes parenting, adoption, & abortion); provides patients with information on all contraceptive methods including Emergency Contraception. Provides abortion and medical abortion education. • Schedules appointments. Responsible for knowing and understanding all medical services and programs provided by PPAZ, as well as fees. • Maintains medical records - prepares patient charts with proper forms. Files lab results in patient charts. Files patient charts. Transfers patient records between clinics and keeps transfer log updated. Purges inactive patient records. Records pertinent conversations with patients in the medical chart. Pulls charts for next day readiness. • Pharmaceutical supply visits - fulfills contraceptive supply orders with correct authorization and documentation. Ensures that supplies are stocked. Ensures prescription labels are present and product inserts are given. • Billing and cash handling – has a basic understanding of how to operate PPAZ’s Practice Management System in relation to cash handling and end of day closing procedures including running memorized system reports, insurance entry, charge entry (billing) and payment entry under the supervision of the Center Manager. DIRECT RESPONSIBILITIES Back Office • Inventory and maintenance - ensures ample inventory and keep supplies in exam rooms and keeps lab well stocked. Sets up rooms at beginning of clinic and in between patient visits. Cleans rooms between patients and at end of clinic. • Instrument sterilization - maintains the sterilization of all instrument and instrument packs on an ongoing basis. • Patient education - evaluates patient needs for education on an individual basis and provides same as necessary and appropriate. Properly documents all education. • Laboratory testing - measures weight, height, and takes blood pressure. Performs lab tests and veni-puncture within scope of practice approval. Documents lab results in patient chart and in lab book. Refers abnormal values to clinician for follow up. Keeps lab area clean according to OSHA standards and guidelines. Provides quality control with respect to OSHA and CLIA standards and guidelines. • Clinician support - instructs patients on procedures. Reassures patients during exams and procedures, as appropriate. Discusses exam results as instructed by clinician. Teaches contraceptive method or method review based on patient need and per PPAZ protocols. Educates patients regarding abnormal exam findings and treatment. Makes patient referrals as appropriate. Documents all actions appropriately. • Participates in CQI/Risk management activities and processes including but not limited to: follow up care, documentation, occurrence reporting, and all other agency CQI/Risk management activities. Critical to this role, employee must exercise discretion in acquiring and disseminating confidential and proprietary information including any patient PHI acquired physically and or electronically. GENERAL ATTRIBUTES • Outstanding moral character and commitment to neutrality, confidentiality, and professionalism • Ability to build trust and relationships with broad and diverse audiences • Exceptional organization skills and attention to detail • Excellent written and verbal communication skills with emphasis on tact and diplomacy • Ability to identify and solve complex problems using good judgment and discernment • Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies into actionable plans • Proven project management skills and track record of delivering results on time • Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions • Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint • Willingness to travel to all health centers in service area and work flexible hours as needed. HIPAA STATEMENT All Planned Parenthood Arizona, Inc. employees shall not make any use or disclosure of protected health information that would violate the HIPAA Privacy Rule in order to ensure individuals’ health information is properly protected while allowing the flow of health information needed to provide and promote high quality health care. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE High School diploma or GED Required One year of work experience in a health care facility or clinic Two years of customer service experience preferred Certified Medical Assistant preferred Experience with Windows based computer systems helpful. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, financial reports, legal documents, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Capacity to effectively present information and respond to questions from managers, employees, and vendors. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to read, manipulate and develop fiscal data on tables. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and time is a factor. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver’s license Insurable driving record
CMA Outpatient Full-time
Oak Street Health

Medical Assistant Float

Oak Street Health Avondale, AZ
$18.50 - $35.29 / hour
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. JOB SUMMARY: Assists provider in patient care activities conducted in the clinic and performs selected procedures under the direct supervision and request of the provider. Reporting to the Clinical Operations Supervisor, the Medical Assistant performs functions to assist in providing medical care and treatment to patients in the clinic setting. PRINCIPAL RESPONSIBILITIES AND DUTIES: Welcomes patients by greeting them, in person or on the telephone; answering or referring inquires. Escort patient to exam room, verify patient information by interviewing patient, reviewing and/or recording medical history. Taking vital signs, including weight, height, blood pressure, pulse, respiration, temperature, confirming purpose of visit or treatment and document all information in EMR. Signature and title of the MA is to be documented in EMR with all entries. Prepares patients for the health care visit by directing and/or accompanying them to the examining room, providing examination gowns and drapes, helping them to position themselves for the examination and/or treatment, arranging examining room instruments, supplies and equipment. Supports patient care delivery by helping the provider by collecting, preparing and transporting laboratory specimens, performing basic laboratory tests in the clinic and record the data in EMR, disposing of contaminated supplies and instruments, administering medication in the clinic, authorizing medication refills electronically and/or telephoning prescriptions to the pharmacy, Pap smear set-up, placing lab and/or diagnostics orders in EMR, removing sutures and changing dressings. Perform some front desk duties (i.e. checking in patients and scheduling patient appointments. Prepares referrals orders in EMR, IRIS and County Care Portal. Obtain immunization records from I-Care. Give instructions to patients upon provider’s directive. Ensure all medical reports, labs and information is filed and available in the patient’s medical records prior to their appointment. Keep exam rooms clean and stocked with adequate medical supplies; maintain instruments and diagnostic equipment, and sterilizing medical instruments. Take telephone messages and provide feedback and answer to patients/providers/pharmacy calls. Triage and process messages from patients and front office staff to provider’s. E-scribing medication to the pharmacy. Prepares schedule for daily huddle with Care Team. Signs off on huddle completion in EMR. Maintain all logs and required checks (i.e. STI log, refrigerator temperatures, expired medication, oxygen etc.). Complete and fax STI report to the Board of Health. Generate sample medication label for the patients when samples are given out from the clinic. Faxing documents, scanning and verifying patient documents in EMR. Keeps supplies ready by inventorying stock, placing orders and verifying receipt of orders. Schedules and documents relevant information in the patient’s medical record, point of care test results and procedures performed. Perform CLIA Waived testing (i.e. pregnancy test, urine dips, Strep Screening, Influenza, PT/INR’s, glucose testing, and Hemoglobin, and Hemoglobin A1C, etc.) Document and maintain immunizations records in EMR. Prepare a Revenue Cycle Clinic Close Report at the end of each shift, of data entered into the EMR. Instruct patient on after care procedures as ordered by the provider. Route patient to ancillary department (i.e. laboratory, radiology, cardiology) for diagnostic testing, schedules tests, procedures and assist with scheduling hospital admissions. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations. Maintains patient confidence and protects operations by keeping patient care information confidential as required by Health Insurance Portability and Accountability Act. Practices and adheres to the Blood Borne Pathogen Policy as required by the Occupational Safety and Hazard Administration. Contact patient or provider with normal and abnormal test results or to coordinate additional care as directed by the provider. Performs other duties as assigned. Education, Knowledge and Skills: High School Diploma or equivalent. CPR Certified. Medical Assistant certification required from an accredited program. Medical Terminology Knowledge working with EMR. Demonstrate competence in performing specific Medical Assistant skills such as: vital signs and administering injections. Proven ability to provide excellent customer service such as: having a positive attitude towards others, being adaptable in stressful situations and proper phone etiquette. Ability to interpret and apply administrative policies and procedures. Exhibit quality oral, written and interpersonal communication skills. Grammar, spelling and punctuation. Ability to maintain effective and organized systems to ensure timely patient flow. Working Conditions: Exposure to blood, bodily fluids and tissues. Physical Demands: The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the required duties, the employee is frequently required to stand, sit, walk, hear, see and be capable of lifting a minimum of twenty pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 12/23/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
CMA Outpatient Other
Northern Arizona Healthcare

Medical Assistant Certified - $1,000 sign-on bonus Verde Valley Medical Center (Cottonwood, Sedona, Camp Verde)

Northern Arizona Healthcare Cottonwood, AZ
Overview Under general supervision of the provider, the Medical Assistant (MA) Certified works with members of the departmental health care team to provide assistance to providers, patients, and their families ensuring smooth work and patient flow. The MA Certified, under the supervision of the provider, is responsible for conducting initial and on-going assessments of the patient and working with the provider on their procedures and/or exams. This includes but is not limited to, reviewing the patient medical record and conducting per-visit interview with patient, documenting medical history and assessing need for referrals and prescription renewals. The MA Certified also assists in the coordination of clerical information to provide patient care and assists with patient follow up. Available Departments: Cardiology ClinicFamily Practice ClinicGeneral Surgery ClinicMedical Oncology Clinic(Once you apply your application is forwarded to all clinic managers with a current opening for consideration)This position's work location is on site only. Benefits include: • Free health insurance for employees • Opportunities for professional growth • Continuing education opportunities • Interdisciplinary collaboration Additional Benefits: • Wellness Program, including wellness coaches• HSA and FSA accounts available • Pharmacy Discounts for employees• Employer Self-Funded Short Term Disability Program/Salary Continuation (no employee contributions)• Volunteer Time Off Program (Get Involved)• Employee Discounts Program for various local and national organizations• Pet Insurance• Employee Recognitions and Celebrations• Diversity, Equity and Inclusion Initiatives• Employee Referral Bonus Program• Employee Assistance Program Responsibilities Patient Care* Escorts patients from waiting area to exam room; communicates information regarding extended wait or delay in appointment times.* Reviews the patient medical record and conducts pre-visit interview with patient. Records chief complaint of patients.* Checks patient vital signs, including temperature, BP, pulse, pulse oximetry and report to provider.* Reviews and documents medical history with patient.* Takes and records all vital signs.* Communicates patient concerns or significant changes in patient's health status to the physician or allied health professional.* Follows guidelines for safety with regard to contact precautions and all policies/procedures dealing with blood borne pathogens.* Administers injections under the supervision of the provider.* May perform venipuncture and capillary punctures on patients.* Processes test results and provides patient with timely results via email, mail or phone as directed by the physician, allied health professional or department protocols.* Conducts designated point of care testing to include but not limited to such as electrocardiograms and throat cultures.* Assesses needs for referrals and prescription renewals. Community Care Management Clinic/Departments* Assesses living environment and subjective symptoms to objectively identify if patient has a need or issue. Reports to provider, if necessary.* Supports and reinforces provider care plan and education.* Collaborates with care management team and other community agencies in support of patient care.* Follows up with patient post hospital visit.* Possesses and demonstrates knowledge of community resources available or is able to locate such resources in Northern Arizona region. Cardiology Clinic/Departments* Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures and a variety of other medically related tasks within the scope of knowledge.* Instructs patients on urine collection procedures.* Assists patients with donning/doffing compression garments as needed.* Assists with dressing removal as assigned by supervising clinician. Administration* Maintains confidentiality of patient information at all times.* Answers, evaluates and prioritizes incoming telephone calls, communicates effectively with callers, obtains complete and accurate information to determine the need(s) of the caller, and returns messages in a timely manner to ensure patient needs are met.* Performs pre-visit review to ensure the medical record has all information needed for the visit including (but not limited to): hospital notes, immunization records, consents, test results, disease management items.* Documents patient information in the electronic medical record following standard work guidelines.* Communicates patient concerns or significant changes in patient’s health status to the physician or allied health professional.* Assists in the coordination of clerical information necessary to provide patient care during the visit; this may include, but is not exclusive to arranging referrals, assisting patients with future appointments, assisting patients with the arrangement of tests and treatments prescribed by the physician or allied health professional, assisting the physician or allied health professional in providing routine treatment instructions.* Demonstrates accuracy of documentation of assessments, interventions and patient responses as evidenced by the appropriate documentation systems.* Completes necessary patient follow up for continuity of care. Education* Demonstrates an understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures Manuals in the assigned departments.* Focuses on personal development areas, engaging in professional/collegial interactions with peers and students. Office/Clinical Preparation* Prepares, and maintains clinical documentation, office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms.* Cleans and, when appropriate, sterilizes equipment, instruments, and work areas as needed. Maintains department cleanliness including following procedures for clean up after treatment. Compliance/Safety* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.* Completes all company mandatory modules and required job-specific training in the specified time frame. Qualifications Education High School Diploma or GED - RequiredMedical Assistant Diploma from an accredited Medical Assisting program or college and/or:(1) Provide a valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA)- CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA;or National Health Care Association (NHA) - CCMA; - Required within 90 days of hire, or Certification & Licensures A valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA) - CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA; or National Health Care Association (NHA) - CCMA; - Required within 90 days of hireBLS (American Heart Association)- Required within 90 days of hireFingerprint Clearance Card application number- Required upon hireFingerprint Clearance Card- Required within 90 days of hireEmployee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader. Experience One year related job experience - PreferredHealthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
CMA Outpatient Other
Northern Arizona Healthcare

Medical Assistant Training Program Family Practice Cottonwood

Northern Arizona Healthcare Cottonwood, AZ
$19.33 / hour
Overview Recieve on the job training to recieve your national certification as a Medical Assistant. Pay starting at $19.33 p/h Under general supervision of the provider, the Medical Assistant (MA) Certified works with members of the departmental health care team to provide assistance to providers, patients, and their families ensuring smooth work and patient flow. The MA Certified, under the supervision of the provider, is responsible for conducting initial and on-going assessments of the patient and working with the provider on their procedures and/or exams. This includes but is not limited to, reviewing the patient medical record and conducting per-visit interview with patient, documenting medical history and assessing need for referrals and prescription renewals. The MA Certified also assists in the coordination of clerical information to provide patient care and assists with patient follow up. In Community Care Management, the MA also assists in following up with health management/care plans with both patients and providers. The MA works closely with medical providers, primary care teams and other agencies to improve communication, services, patient care and outcomes. This position's work location is on site only. Responsibilities Patient Care* Escorts patients from waiting area to exam room; communicates information regarding extended wait or delay in appointment times. * Reviews the patient medical record and conducts pre-visit interview with patient. Records chief complaint of patients. * Checks patient vital signs, including temperature, BP, pulse, pulse oximetry and report to provider. * Reviews and documents medical history with patient. * Takes and records all vital signs. * Communicates patient concerns or significant changes in patient's health status to the physician or allied health professional. * Follows guidelines for safety with regard to contact precautions and all policies/procedures dealing with blood borne pathogens. * Administers injections under the supervision of the provider. * May perform venipuncture and capillary punctures on patients. * Processes test results and provides patient with timely results via email, mail or phone as directed by the physician, allied health professional or department protocols. * Conducts designated point of care testing to include but not limited to such as electrocardiograms and throat cultures. * Assesses needs for referrals and prescription renewals.Community Care Management Clinic/Departments* Assesses living environment and subjective symptoms to objectively identify if patient has a need or issue. Reports to provider, if necessary. * Supports and reinforces provider care plan and education. * Collaborates with care management team and other community agencies in support of patient care. * Follows up with patient post hospital visit. * Possesses and demonstrates knowledge of community resources available or is able to locate such resources in Northern Arizona region.Cardiology Clinic/Departments* Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures and a variety of other medically related tasks within the scope of knowledge. * Instructs patients on urine collection procedures. * Assists patients with donning/doffing compression garments as needed. * Assists with dressing removal as assigned by supervising clinician.Administration* Maintains confidentiality of patient information at all times. * Answers, evaluates and prioritizes incoming telephone calls, communicates effectively with callers, obtains complete and accurate information to determine the need(s) of the caller, and returns messages in a timely manner to ensure patient needs are met. * Performs pre-visit review to ensure the medical record has all information needed for the visit including (but not limited to): hospital notes, immunization records, consents, test results, disease management items. * Documents patient information in the electronic medical record following standard work guidelines. * Communicates patient concerns or significant changes in patient’s health status to the physician or allied health professional. * Assists in the coordination of clerical information necessary to provide patient care during the visit; this may include, but is not exclusive to arranging referrals, assisting patients with future appointments, assisting patients with the arrangement of tests and treatments prescribed by the physician or allied health professional, assisting the physician or allied health professional in providing routine treatment instructions. * Demonstrates accuracy of documentation of assessments, interventions and patient responses as evidenced by the appropriate documentation systems. * Completes necessary patient follow up for continuity of care.Education* Demonstrates an understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures Manuals in the assigned departments. * Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.Office/Clinical Preparation* Prepares, and maintains clinical documentation, office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms. * Cleans and, when appropriate, sterilizes equipment, instruments, and work areas as needed. Maintains department cleanliness including following procedures for clean up after treatment.Compliance/Safety* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. * Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility. * If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. * Completes all company mandatory modules and required job-specific training in the specified time frame. Qualifications High School Diploma or GED - Required Complete the CCMA program with NAH and the National Healthcare Association (NHA) and obtain Medical AssistantCertification within six months from date of hire. BLS (American Heart Association)- Required within 90 days of hireFingerprint Clearance Card application number- Required upon hireFingerprint Clearance Card- Required within 90 days of hire
CMA Outpatient Other
Northern Arizona Healthcare

Medical Assistant Certified Sedona Family Practice $1,000 sign-on

Northern Arizona Healthcare Sedona, AZ
Overview Under general supervision of the provider, the Medical Assistant (MA) Certified works with members of the departmental health care team to provide assistance to providers, patients, and their families ensuring smooth work and patient flow. The MA Certified, under the supervision of the provider, is responsible for conducting initial and on-going assessments of the patient and working with the provider on their procedures and/or exams. This includes but is not limited to, reviewing the patient medical record and conducting per-visit interview with patient, documenting medical history and assessing need for referrals and prescription renewals. The MA Certified also assists in the coordination of clerical information to provide patient care and assists with patient follow up. In Community Care Management, the MA also assists in following up with health management/care plans with both patients and providers. The MA works closely with medical providers, primary care teams and other agencies to improve communication, services, patient care and outcomes. This position's work location is on site only. Responsibilities Patient Care* Escorts patients from waiting area to exam room; communicates information regarding extended wait or delay in appointment times.* Reviews the patient medical record and conducts pre-visit interview with patient. Records chief complaint of patients.* Checks patient vital signs, including temperature, BP, pulse, pulse oximetry and report to provider.* Reviews and documents medical history with patient.* Takes and records all vital signs.* Communicates patient concerns or significant changes in patient's health status to the physician or allied health professional.* Follows guidelines for safety with regard to contact precautions and all policies/procedures dealing with blood borne pathogens.* Administers injections under the supervision of the provider.* May perform venipuncture and capillary punctures on patients.* Processes test results and provides patient with timely results via email, mail or phone as directed by the physician, allied health professional or department protocols.* Conducts designated point of care testing to include but not limited to such as electrocardiograms and throat cultures.* Assesses needs for referrals and prescription renewals. Community Care Management Clinic/Departments* Assesses living environment and subjective symptoms to objectively identify if patient has a need or issue. Reports to provider, if necessary.* Supports and reinforces provider care plan and education.* Collaborates with care management team and other community agencies in support of patient care.* Follows up with patient post hospital visit.* Possesses and demonstrates knowledge of community resources available or is able to locate such resources in Northern Arizona region. Cardiology Clinic/Departments* Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures and a variety of other medically related tasks within the scope of knowledge.* Instructs patients on urine collection procedures.* Assists patients with donning/doffing compression garments as needed.* Assists with dressing removal as assigned by supervising clinician. Administration* Maintains confidentiality of patient information at all times.* Answers, evaluates and prioritizes incoming telephone calls, communicates effectively with callers, obtains complete and accurate information to determine the need(s) of the caller, and returns messages in a timely manner to ensure patient needs are met.* Performs pre-visit review to ensure the medical record has all information needed for the visit including (but not limited to): hospital notes, immunization records, consents, test results, disease management items.* Documents patient information in the electronic medical record following standard work guidelines.* Communicates patient concerns or significant changes in patient’s health status to the physician or allied health professional.* Assists in the coordination of clerical information necessary to provide patient care during the visit; this may include, but is not exclusive to arranging referrals, assisting patients with future appointments, assisting patients with the arrangement of tests and treatments prescribed by the physician or allied health professional, assisting the physician or allied health professional in providing routine treatment instructions.* Demonstrates accuracy of documentation of assessments, interventions and patient responses as evidenced by the appropriate documentation systems.* Completes necessary patient follow up for continuity of care. Education* Demonstrates an understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures Manuals in the assigned departments.* Focuses on personal development areas, engaging in professional/collegial interactions with peers and students. Office/Clinical Preparation* Prepares, and maintains clinical documentation, office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms.* Cleans and, when appropriate, sterilizes equipment, instruments, and work areas as needed. Maintains department cleanliness including following procedures for clean up after treatment. Compliance/Safety* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.* Completes all company mandatory modules and required job-specific training in the specified time frame. Qualifications High School Diploma or GED - RequiredMedical Assistant Diploma from an accredited Medical Assisting program or college and/or:(1) Provide a valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA)- CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA;or National Health Care Association (NHA) - CCMA; - Required BLS (American Heart Association)- Required within 90 days of hireFingerprint Clearance Card application number- Required upon hireFingerprint Clearance Card- Required within 90 days of hireEmployee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader. One year related job experience - Preferred Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
CMA Outpatient Other
Northern Arizona Healthcare

Medical Assistant Certified Camp Verde Family Practice

Northern Arizona Healthcare Camp Verde, AZ
Overview Under general supervision of the provider, the Medical Assistant (MA) Certified works with members of the departmental health care team to provide assistance to providers, patients, and their families ensuring smooth work and patient flow. The MA Certified, under the supervision of the provider, is responsible for conducting initial and on-going assessments of the patient and working with the provider on their procedures and/or exams. This includes but is not limited to, reviewing the patient medical record and conducting per-visit interview with patient, documenting medical history and assessing need for referrals and prescription renewals. The MA Certified also assists in the coordination of clerical information to provide patient care and assists with patient follow up. In Community Care Management, the MA also assists in following up with health management/care plans with both patients and providers. The MA works closely with medical providers, primary care teams and other agencies to improve communication, services, patient care and outcomes. This position's work location is on site only. Responsibilities Patient Care* Escorts patients from waiting area to exam room; communicates information regarding extended wait or delay in appointment times. * Reviews the patient medical record and conducts pre-visit interview with patient. Records chief complaint of patients. * Checks patient vital signs, including temperature, BP, pulse, pulse oximetry and report to provider. * Reviews and documents medical history with patient. * Takes and records all vital signs. * Communicates patient concerns or significant changes in patient's health status to the physician or allied health professional. * Follows guidelines for safety with regard to contact precautions and all policies/procedures dealing with blood borne pathogens. * Administers injections under the supervision of the provider. * May perform venipuncture and capillary punctures on patients. * Processes test results and provides patient with timely results via email, mail or phone as directed by the physician, allied health professional or department protocols. * Conducts designated point of care testing to include but not limited to such as electrocardiograms and throat cultures. * Assesses needs for referrals and prescription renewals.Community Care Management Clinic/Departments* Assesses living environment and subjective symptoms to objectively identify if patient has a need or issue. Reports to provider, if necessary. * Supports and reinforces provider care plan and education. * Collaborates with care management team and other community agencies in support of patient care. * Follows up with patient post hospital visit. * Possesses and demonstrates knowledge of community resources available or is able to locate such resources in Northern Arizona region.Cardiology Clinic/Departments* Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures and a variety of other medically related tasks within the scope of knowledge. * Instructs patients on urine collection procedures. * Assists patients with donning/doffing compression garments as needed. * Assists with dressing removal as assigned by supervising clinician.Administration* Maintains confidentiality of patient information at all times. * Answers, evaluates and prioritizes incoming telephone calls, communicates effectively with callers, obtains complete and accurate information to determine the need(s) of the caller, and returns messages in a timely manner to ensure patient needs are met. * Performs pre-visit review to ensure the medical record has all information needed for the visit including (but not limited to): hospital notes, immunization records, consents, test results, disease management items. * Documents patient information in the electronic medical record following standard work guidelines. * Communicates patient concerns or significant changes in patient’s health status to the physician or allied health professional. * Assists in the coordination of clerical information necessary to provide patient care during the visit; this may include, but is not exclusive to arranging referrals, assisting patients with future appointments, assisting patients with the arrangement of tests and treatments prescribed by the physician or allied health professional, assisting the physician or allied health professional in providing routine treatment instructions. * Demonstrates accuracy of documentation of assessments, interventions and patient responses as evidenced by the appropriate documentation systems. * Completes necessary patient follow up for continuity of care.Education* Demonstrates an understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures Manuals in the assigned departments. * Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.Office/Clinical Preparation* Prepares, and maintains clinical documentation, office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms. * Cleans and, when appropriate, sterilizes equipment, instruments, and work areas as needed. Maintains department cleanliness including following procedures for clean up after treatment.Compliance/Safety* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. * Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility. * If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. * Completes all company mandatory modules and required job-specific training in the specified time frame. Qualifications High School Diploma or GED - Required Medical Assistant Diploma from an accredited Medical Assisting program or college and/or:(1) Provide a valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA)- CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA;or National Health Care Association (NHA) - CCMA; - Required A valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA) - CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA; or National Health Care Association (NHA) - CCMA; - Required BLS (American Heart Association)- Required within 90 days of hire Fingerprint Clearance Card application number- Required upon hireFingerprint Clearance Card- Required within 90 days of hire Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader. One year related job experience - Preferred
CMA Outpatient Other
Northern Arizona Healthcare

Medical Assistant Program Village of Oak Creek Clinic

Northern Arizona Healthcare Sedona, AZ
Overview Under general supervision of the provider, the Medical Assistant (MA) Certified works with members of the departmental health care team to provide assistance to providers, patients, and their families ensuring smooth work and patient flow. The MA Certified, under the supervision of the provider, is responsible for conducting initial and on-going assessments of the patient and working with the provider on their procedures and/or exams. This includes but is not limited to, reviewing the patient medical record and conducting per-visit interview with patient, documenting medical history and assessing need for referrals and prescription renewals. The MA Certified also assists in the coordination of clerical information to provide patient care and assists with patient follow up. In Community Care Management, the MA also assists in following up with health management/care plans with both patients and providers. The MA works closely with medical providers, primary care teams and other agencies to improve communication, services, patient care and outcomes. This position's work location is on site only. Responsibilities Patient Care* Escorts patients from waiting area to exam room; communicates information regarding extended wait or delay in appointment times. * Reviews the patient medical record and conducts pre-visit interview with patient. Records chief complaint of patients. * Checks patient vital signs, including temperature, BP, pulse, pulse oximetry and report to provider. * Reviews and documents medical history with patient. * Takes and records all vital signs. * Communicates patient concerns or significant changes in patient's health status to the physician or allied health professional. * Follows guidelines for safety with regard to contact precautions and all policies/procedures dealing with blood borne pathogens. * Administers injections under the supervision of the provider. * May perform venipuncture and capillary punctures on patients. * Processes test results and provides patient with timely results via email, mail or phone as directed by the physician, allied health professional or department protocols. * Conducts designated point of care testing to include but not limited to such as electrocardiograms and throat cultures. * Assesses needs for referrals and prescription renewals.Community Care Management Clinic/Departments* Assesses living environment and subjective symptoms to objectively identify if patient has a need or issue. Reports to provider, if necessary. * Supports and reinforces provider care plan and education. * Collaborates with care management team and other community agencies in support of patient care. * Follows up with patient post hospital visit. * Possesses and demonstrates knowledge of community resources available or is able to locate such resources in Northern Arizona region.Cardiology Clinic/Departments* Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures and a variety of other medically related tasks within the scope of knowledge. * Instructs patients on urine collection procedures. * Assists patients with donning/doffing compression garments as needed. * Assists with dressing removal as assigned by supervising clinician.Administration* Maintains confidentiality of patient information at all times. * Answers, evaluates and prioritizes incoming telephone calls, communicates effectively with callers, obtains complete and accurate information to determine the need(s) of the caller, and returns messages in a timely manner to ensure patient needs are met. * Performs pre-visit review to ensure the medical record has all information needed for the visit including (but not limited to): hospital notes, immunization records, consents, test results, disease management items. * Documents patient information in the electronic medical record following standard work guidelines. * Communicates patient concerns or significant changes in patient’s health status to the physician or allied health professional. * Assists in the coordination of clerical information necessary to provide patient care during the visit; this may include, but is not exclusive to arranging referrals, assisting patients with future appointments, assisting patients with the arrangement of tests and treatments prescribed by the physician or allied health professional, assisting the physician or allied health professional in providing routine treatment instructions. * Demonstrates accuracy of documentation of assessments, interventions and patient responses as evidenced by the appropriate documentation systems. * Completes necessary patient follow up for continuity of care.Education* Demonstrates an understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures Manuals in the assigned departments. * Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.Office/Clinical Preparation* Prepares, and maintains clinical documentation, office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms. * Cleans and, when appropriate, sterilizes equipment, instruments, and work areas as needed. Maintains department cleanliness including following procedures for clean up after treatment.Compliance/Safety* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. * Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility. * If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. * Completes all company mandatory modules and required job-specific training in the specified time frame. Qualifications High School Diploma or GED - RequiredMedical Assistant Diploma from an accredited Medical Assisting program or college and/or:(1) Provide a valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA)- CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA;or National Health Care Association (NHA) - CCMA; - Required within 90 days of hire, or(2) Complete the CCMA program with NAH and the National Healthcare Association (NHA) and obtain Medical AssistantCertification within six months from date of hire. A valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA) - CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA; or National Health Care Association (NHA) - CCMA; - Required within 90 days of hire OR Complete the CCMA program with NAH and the National Healthcare Association (NHA) and obtain Medical AssistantCertification within six months from date of hire.Current NAH Medical Assistants: Current NAH Medical Assistants with a valid Certification will be grandfathered in under their current certification. If for any reason there is a lapse in employment, current certification will not be accepted unless it was obtained from the AAMA, AMT, NCCT, or NHA. BLS (American Heart Association)- Required within 90 days of hire Fingerprint Clearance Card application number- Required upon hireFingerprint Clearance Card- Required within 90 days of hire Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader. One year related job experience - Preferred Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.