CMA jobs in Arlington, TX

CMA Jobs in Arlington, TX

Medical Assistant - PN/NHC

Cook Children's Health Care System Bedford, TX

Location: Hurst Euless Bedford Primary Care Department: HEB Primary Care Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: The Medical Assistant I role functions under the clinical supervision of the Physician/Advanced Practice Provider in a primary care practice. This individual assists in the preparation and delivery of patient care as directed by the provider(s) and other licensed clinical personnel. Clinical duties are skillfully and consistently performed per established clinical policy and procedure. Education & Experience: High school diploma required. Required: Either a graduate of an accredited MA school OR a current MA certification. Experience in a high-volume practice preferred. Licensure, Registration, and/or Certification National certification preferred. Current CPR certification required. Hours: Monday to Friday: 8:00am 5:00pm About Cook Children’s: Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care. At Cook Children's, we're more than a health care system––we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through––and how we can help you and your child get the best care and support possible. Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

CMA

Per Diem

1 month ago

Medical Assistant Post-Surgical Unit

United Surgical Partners International, Inc Irving, TX

Baylor Scott & White Surgical Hospital Las Colinas is hiring a PRN Medical Assistant Post Surgical Unit Night and Day Shift as needed Welcome to Baylor Scott & White Surgical Hospital Las Colinas , Irving, TX, where innovation, collaboration, and patient-centered care converge to create an exceptional workplace! Why Choose Baylor Scott & White Surgical Hospital Las Colinas? · A Powerhouse Collaboration: Our hospital is a joint venture between Baylor Scott & White Health (BSWH), United Surgical Partners International (USPI), and dedicated local physicians. This partnership ensures a dynamic and enriching environment for both patients and staff · Serving North Texas: Covering the expansive North Texas region, we provide a wide range of medical and surgical services across 7 Operating Rooms, 12 private inpatient rooms, and a 3-bed Emergency Department. · Expert Specializations: Our hospital is a hub for expertise, specializing in Orthopedics, Joint Replacement, Spine, Urology, General Surgery, ENT, and more. Our diverse range of specialties offers you the opportunity to expand your skills and make a difference in patients' lives. · A Legacy of Excellence: Established in 2003 as Irving Coppell Surgical Hospital, we've been serving the Dallas-Fort Worth communities for years. Our unwavering mission is to provide top-notch surgical care in a welcoming and safe environment – a place where we'd confidently treat our own families. · Education & Compassionate Care: Our commitment to personalized health and wellness extends beyond medical procedures. We empower our staff to stay up-to-date on the latest advancements, treatments, and procedures, ensuring the best possible care for our patients and their families. · Cutting-Edge Technology: Experience the future of healthcare with our state-of-the-art facility equipped with advanced technology. From routine procedures to complex surgeries, we combine exceptional care with genuine compassion. Join us at Baylor Scott & White Surgical Hospital Las Colinas and contribute to a legacy of excellence and innovation. Apply today to be a part of our dynamic team and make a meaningful impact on the lives of our patients and their families. Your journey to a fulfilling career starts here! Medical Assistant/PCT PSU at Baylor Scott & White Surgical Hospital Las Colinas: · Performs clerical duties including distribution of messages. · Performs clinical duties, under the direction of an RN, including assisting patients to the restroom, removing IV catheters, etc · Cleans rooms if needed. · Assists RN’s as instructed. · Other duties as assigned. Qualifications Education: · High School Diploma, or equivalent License: · Medical Assistant Certification, or equivalent preferred · BLS Required Required Experience: · Minimum 1-year experience in a hospital setting, preferred. · Previous experience Electronic Healthcare Record helpful What We Offer: As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes: · Medical, dental, vision, and prescription coverage · Life and AD&D coverage · Availability of short- and long-term disability · Flexible financial benefits including FSAs and HSAs · 401(k) and access to retirement planning · Paid holidays and vacation Who We Are: At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

Medical Assistant - UCC/SC-2

Cook Children's Health Care System Fort Worth, TX

Location: Fort Worth Urgent Care Center Department: UCC - Fort Worth Shift: Second Shift (United States of America) Standard Weekly Hours: 36 Summary: The Medical Assistant will function in collaborative practice with physician(s) and/or advanced practice provider(s) in an ambulatory care setting. Assists in the preparation and delivery of ambulatory patient care as directed by provider(s) and other licensed clinical personnel. Skillfully and consistently performs clinical duties per established departmental policies and procedures. The care is based on the nursing process and augments the medical plan of treatment appropriate to the ambulatory care setting with an emphasis on good customer relations. Education and Experience High School diploma required. Either a graduate of an accredited MA school OR a current MA certification required. Licensure, Registration, and/or Certification Current BLS Certification required. National certification preferred. About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Medical Assistant - PN/NHC

Cook Children's Health Care System Mansfield, TX

Location: Mansfield Primary Care Department: Mansfield Primary Care Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: The Medical Assistant I role functions under the clinical supervision of the Physician/Advanced Practice Provider in a primary care practice. This individual assists in the preparation and delivery of patient care as directed by the provider(s) and other licensed clinical personnel. Clinical duties are skillfully and consistently performed per established clinical policy and procedure. Education & Experience: High school diploma required. Required: Either a graduate of an accredited MA school OR a current MA certification. Experience working in pediatrics preferred. Licensure, Registration, and/or Certification: National certification preferred. Current CPR certification required. Hours: Monday/Friday: 8:00am to 5:00pm Tuesday/Thursday: 7:30am to 4:30pm Wednesday: 7:30am to 12:00pm About Cook Children’s: Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care. At Cook Children's, we're more than a health care system––we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through––and how we can help you and your child get the best care and support possible. Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

UCC Medical Assistant

Cook Children's Health Care System Mansfield, TX

Location: Mansfield Multi-speciality Clinic and Urgent Care Center Department: Mansfield UCC Shift: Varying Shifts (United States of America) Standard Weekly Hours: 36 Summary: The Medical Assistant will function in collaborative practice with physician(s) and/or advanced practice provider(s) in an ambulatory care setting. Assists in the preparation and delivery of ambulatory patient care as directed by provider(s) and other licensed clinical personnel. Skillfully and consistently performs clinical duties per established departmental policies and procedures. The care is based on the nursing process and augments the medical plan of treatment appropriate to the ambulatory care setting with an emphasis on good customer relations. Required Education, Certification & Experience: High school diploma or equivalent required. Must be a graduate of an accredited MA school (or) have a current MA Certification (National MA certification preferred) . Previous experience with vaccinations, pediatrics, or working in family practice or urgent care is preferred. Patient-focused and strong customer service skills. Current CPR certification required. About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

SC Medical Assistant

Cook Children's Health Care System Fort Worth, TX

Location: Medical Office Building-Fort Worth (750 8th Ave) Department: Genetics Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: The Medical Assistant will function in collaborative practice with physician(s) and/or advanced practice provider(s) in an ambulatory care setting. Assists in the preparation and delivery of ambulatory patient care as directed by provider(s) and other licensed clinical personnel. Skillfully and consistently performs clinical duties per established departmental policies and procedures. The care is based on the nursing process and augments the medical plan of treatment appropriate to the ambulatory care setting with an emphasis on good customer relations. Education and Experience High School diploma required. Either a graduate of an accredited MA school OR a current MA certification required. Licensure, Registration, and/or Certification Current BLS Certification required. National certification preferred. About Cook Children’s: Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care. At Cook Children's, we're more than a health care system––we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through––and how we can help you and your child get the best care and support possible. Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status , genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

CMA

Full-time

2 months ago

Medical Assistant

Terre Haute Regional Hospital Dallas, TX

Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Medical Assistant with MSO North TX Heart Ctr MCE you can be a part of an organization that is devoted to giving back! Benefits MSO North TX Heart Ctr MCE offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Full time (Monday - Friday, days), no nights, no on-call, no weekends, no holidays Seeking a Clinical Medical Assistant for our practice who provides clinical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now. What you will do in this role: You will prepare patients for examination and treatment by taking patient histories and vital signs You will prepare exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization You will give injections and assist with lab testing and phlebotomy You will assist physicians in preparing for minor surgeries and physicals You will answer telephone calls to the practice and screens for referral What Qualifications you will need: Graduation from an accredited Medical Assisting program OR twelve months of direct clinical patient care experience in a healthcare setting OR current Medical Assistant certification Candidates with one year of medical work experience who do not possess Medical Assistant Certification must obtain Certification within one year of hire date Medical Assistants who recently graduated from a Medical Assisting training program will obtain a clinical MA certification within 60 days of employment Active and unrevoked RMA, CCMA, CMA, NCMA, or NCRMA certification/ABR-OE credentials is highly preferred Supporting HCA Healthcares 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Medical Assistant opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Medical Assistant-Per Diem-Flower Mound, TX

PM Pediatric Care Flower Mound, TX

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors. Description Job Responsibilities: Provide clinical and administrative support for providers, patients, and office operations Greet and register patients as they arrive Obtain medical history, patient vital signs, and intake Prepare patients for X-rays Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred) Irrigate and assist with wounds Assist in performing quality control testing in the lab Be an integral part of the patient care team and assist with patient care within the scope of practice Keep exam rooms and front reception stocked with adequate supplies Maintain order and cleanliness of the waiting room area Practice standard safety practices and precautions Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician) Maintains operations by following policies and procedures; reporting needed changes to management team Maintains patient confidence and protects operations by keeping patient care information confidential Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments Assistant patients with complaints and taking an active role in service recovery when needed Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures Provide exceptional customer services Qualifications High school diploma or GED Prior experience and/or education as a Medical Assistant Knowledge or EKG placement and processing in children Ability to obtain laboratory tests via nasal swab, and venipuncture Demonstrate a professional and friendly demeanor Strong communications and organizational skills Prior pediatric experience Capable of multi-tasking in a fast-paced environment Comfortable with computers, Microsoft Office Suite Willing to learn medical software Experience with medical records preferred EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.

Medical Assistant-Per Diem-Flower Mound, TX

PM Pediatric Care Flower Mound, TX

CMA

Full-time

5 months ago

CMA Double Weekend

Forest Park Nursing & Rehabilitation Dallas, TX

Job Type: Full-Time Payrate: $16.00-$18,00 + Shift Differential for 2-10. Schedule: Double Weekend Openings (1) *Benefits Available for Full-Time employees* Benefits: 401(k) Dental Insurance Health Insurance Life Insurance Vision Insurance Your Job: We believe that nursing is a work of the heart. To provide the best resident care, we promote a culture that is both employee and patient based. We build on trust, compassion and strong communication. We reward our employees with competitive wages , raises and bonuses. We accept walk-ins at 6825 Harry Hines Blvd, Dallas, TX 75235, USA. . Job Summary A CMA is under the direct supervision of the charge nurse. The charge nurse will follow up with the CMA to ensure the med pass is completed timely and accurately to assure that the highest degree of quality resident care can be maintained at all times. (BW2) QUALIFICATIONS : Ability to communicate effectively in English through both speech and writing. Previous patient care experience preferred. Current certification for Medication Aide. RESPONSIBLITIES Reports promptly any change of patient condition or other concerns to Patient Care Supervisor. Follow charting guidelines for PRN documentation. Reports medication reorder. Participates in all assigned meetings, trainings, education and in-service as required. Inventory documentation of drugs on appropriate forms. Current certification for Medication Aide. Forest Park Nursing & Rehabilitation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

CMA

Full-time

9 months ago

Bilingual Reproductive Health Assistant

Planned Parenthood of Greater Texas Fort Worth, TX

Overview The Reproductive Health Assistant (RHA) is an essential part of the healthcare team providing comprehensive health education and direct patient care, demonstrating a positive, cooperative manner, and a willingness to assist team members when needed. RHA’s perform high-quality, responsive, and efficient patient care delivery in a clean, safe and comfortable health center. The RHA has significant impact on the patient experience and is expected to view services through the patient’s eyes to serve patients promptly, completely and in a friendly manner. Understands and complies with organization and health center protocols, policies and procedures. In addition, follows organization risk management and safety procedures. Supports the organization’s strategic plan and workplace inclusion initiatives. Ensures productivity expectations, customer service, and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Demonstrates an understanding and commitment to PPGT’s culture of quality, safety and risk awareness. Responsibilities • Performs a variety of responsibilities in direct patient care including but not limited to: greeting patients promptly and in a welcoming manner, providing high quality care, interviews patients and obtain medical history information, provides education to patients regarding the purpose of their visit, performs patient check-in and check-out, accurately updates patient charts, confirms that all medication, equipment and supplies are stocked in health center including sterile instruments, assists with patient discharge instructions. • Practices a patient-focused approach to healthcare as demonstrated by interactions showing respect, knowledge, responsibility, compassion, and access to care. • Provides comprehensive education, accurate information and answers questions objectively about medical services offered at the affiliate including but not limited to, abortion, birth control, sexually transmitted infections, and pregnancy in a caring, non-biased, non-judgmental and non-directive manner. • Provides pregnancy options counseling in a comprehensive, non-directive, and non-coercive manner. Ensures that a patient having a pregnancy test is educated on all options including parenting, adoption and abortion and receives accurate information and appropriate referrals. • Provides and explains Patient Education Sheets, and Informed Consent Forms to patients to ensure understanding of materials and services, and ensures that patients with limited English proficiency receive information in the language which they best understand. • Maintains medical supplies inventory including inventorying stock, placing orders, and verifying receipt. • Accurately takes and records patients’ demographic information, vital signs, and medical history. Obtains a medical history by asking patients questions about their medical conditions, medications and allergies. Records any findings into the patient charts and alerts the physician and/or clinician of the results. • Performs blood draws (venipuncture) and intramuscular (IM) injections. • May train less experienced Heath Center team members in job functions/duties/protocols. • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations. • Verifies and completes requests for medical records per policy. • Maintains equipment operating by following operating instructions, troubleshooting breakdowns, performing preventive maintenance, and initiating repair requests. • Reviews consent form with patient and obtains informed consent for services, and procedures. Obtains informed consent from patients prior to the delivery of services per organization protocols. • Supports the clinician by performing lab testing and vital signs appropriate to the patient and notifying the clinician of special concerns pertinent to the visit. • Reviews test results with patients and when appropriate, educates patients with abnormal results regarding the nature of the problem, method and treatments prescribed, and instructions and information about proper follow-up, including referral to appropriate medical, financial, and social service resources when necessary. • Consistently utilizes an empathic approach to patient care delivery. • Provides compassionate care to patients using a holistic approach ensuring that patients’ physical, mental, social and emotional needs are addressed. • Provides contraceptive supplies, prescribed medications, and intramuscular injections as ordered by the clinician per health center protocols. Provides specific instructions on each patient’s selected birth control method. • Triage phone calls to clinicians as appropriate. • Reviews electronic practice management (EPM) and electronic health records (EHR) systems for any alerts for outstanding follow-up needs and advise patients of their follow-up status or discuss the clinician’s recommendations with the patient at each visit. • Maintains an awareness of clinic flow and visit cycle times and contributes to the efficient delivery of care by working with a sense of urgency to respect the time of patients and increase access to services. • Maintains discretion and patient confidentiality at all times, using appropriate guidelines on release of information. • Contributes to a culture of continuous quality improvement by reporting incidents timely and completing incident reports. • Understands and complies with regulations from all governing entities and health center protocols including but not limited to Patient Rights, Child Abuse identification and reporting, infection control, laboratory protocols, emergency evacuation, risk management, and Occupational Safety and Health Administration (OSHA) safety standards. • Performs the following front office duties as assigned: o Greets and directs guests appropriately and in a courteous manner that projects a positive image of PPGT. o Receives and directs phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients o Supports the check in or check out areas. o Places reminder phone calls for scheduled appointments. o Visually inspects visitors/patients and packages entering and leaving the health center. o Observes security cameras and grounds, secures building at end of shift. o Completes daily health center closing procedures such as preparing deposits and balances cash drawer. Strictly adheres to revenue handling policies. o Reviews method of payment and obtains insurance information as applicable. • Maintains laboratory, sterilization, temperature and cleaning logs. • Handles lab specimens per organization protocols and performs laboratory testing as required by Clinical Laboratory Improvement Amendments (CLIA) when ordered by the clinician. • Sets-up and cleans laboratory area and exam rooms including maintaining a clean, neat arrangement; collecting and washing instruments; properly disposing of all trash; maintaining medical supplies and equipment in examination and laboratory areas. • Attends and participates in health center staff meetings and huddles. • Completes employee training for handling of situations involving conduct that endangers the welfare of minors, including mandatory reporting requirements. • Accepts individual and joint responsibility for, and the efforts to achieve health center annual goals regarding number of patients served, patient waiting time, appointment show rate, accuracy in the execution and recording of patient payments, customer satisfaction etc. • Has unrestricted access to patient protected health information (PHI) on paper and electronic forms health records for purposes of treatment, payment, and/or healthcare operations. The use of a patient’s protected health information should be limited to information needed for the specific task that is being performed or requested by the individual patient. Disclosure of any patient information must be for purposes of treatment, payment or healthcare operation OR must be accompanied by a valid patient authorization. Must adhere to minimum necessary rule. • Embraces the organization’s ‘In This Together customer service standards and uses them with internal and external customers, every person, every time. • Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Qualifications H/S Diploma or equivalent and 1 year of experience in any of the following: customer service, healthcare or social services environment; an advanced degree may be substituted for up to 1 year of experience (e.g. Associates/ Bachelor’s/Master’s). When education is substituted for experience, a minimum of 1 year of customer service experience is required. Preferred: Medical Assistant or Certified Nurse Assistant or Phlebotomy or Emergency Medical Technician (EMT) certificate, national certification or diploma from a fully accredited medical assistant educational program as identified in the Database of Accredited Postsecondary Institutions and Programs may be substituted for up to 6 months of experience. Preferred: Electronic Practice Management system or Electronic Health Records system experience (EPM/EHR). Agency Standards Must have excellent computer skills with knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet. Must have the willingness and ability to adapt to change including advances or new technology. Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction. Other PPGT is an equal opportunity employer. We strictly prohibit unlawful discrimination of any kind, including discrimination on the basis of age; race, color, ancestry, national origin, or ethnicity; citizenship status; sex or gender; gender identity or gender expression or transgender status (including the individual's actual or perceived sex and the individual's gender identity, self-image, appearance, behavior, or expression); sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality); mental or physical disability; AIDS, AIDS Related Complex, or HIV status; perception of risk of HIV infection; or association with individuals who are believed to be at risk; religion or creed; genetic information; pregnancy status, including related medical conditions; marital status; past, current, or prospective service in the uniformed services; or any other basis protected by law. We are a drug-free and tobacco-free workplace. Applicants have rights under the Federal Employment Laws. To view these notices, please click on the following links: Family and Medical Leave Act (FMLA) poster: Equal Employment Opportunity (EEO) poster; and Employee Polygraph Protection Act (EPPA) poster. Required Knowledge, Skills, and Abilities • Must be able to work all health center hours of operation including evenings and weekends. • Must be able to travel and support other health center locations as required. • Fluency in Spanish/English may be required (if a job requirement it is documented in your employee records). • Strong organizational skills and ability to multi-task. • Ability to exercise initiative, sound judgment, and problem-solving techniques in the decision-making process. • Excellent verbal and written communication skills. • Ability to provide effective, equitable, understandable, and respectful quality care and services that are responsive to the diverse cultural health beliefs and practices, preferred language, health literacy and other communication needs. • Ability to work effectively as a team member. • Ability to manage details, handle a variety of tasks simultaneously and work under pressure. • Ability to effectively use organization’s computer systems. • Be discreet and safeguard confidential information. • Possess integrity and compliance – can be relied upon to act ethically. • Organizational Commitment: Demonstrates an ability and willingness to align one’s own behavior with the needs, priorities and goals of the organization. • Recovery Skills: Responds effectively and acknowledges responsibilities when patients (internal or external) experience problems or mistakes; rectifies the situation to restore patient satisfaction; seeks information and collaborates with others to take action to implement permanent fixes. Maintains stable performance and emotions when faced with opposition, pressure, and or stressful conditions. • Building Relationships: Shows genuine interest in others’ needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments. • Adaptability or Flexibility: Responds with flexibility to shifting priorities and changing work situations; recovers quickly from problems and setbacks; develops new skills to remain competitive. Adapts easily to change, sees the merits of differing positions, and adapts own positions and strategies in response to new information or changes to a situation. • Coping with Demands of the Position: Uses effective problem solving while working under stress, high volume of work demands and/or time demands; regularly meets deadlines. • Exemplify the organization’s In This Together values: We Tend to the Team; We Respect and Honor All People; We Jump In; We Try and We Learn; We Care for our Business; and We Return to our Mission. Essential Physical Requirements/Working Conditions Must be able to climb, balance, bend, stoop, kneel, crouch, reach, and grasp. Must be able to stand, particularly for sustained periods of time. Must be able to move about on foot to accomplish tasks, such as moving from one work site to another. Must be able to push/pull. Must be able to work primarily with fingers such as picking, pinching, or typing. Must be able to talk such as convey detailed or important spoken instructions to other workers accurately. Must be able to hear such as the ability to receive detailed communication orally. Must be able to communicate effectively. Will have substantial movements of the wrists, hands, and/or fingers. Subject to hazards including a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to infectious diseases. Must be able to lift and/or exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects. Health Center environment.