Overview Full time position for an advanced medical assistant, providing outpatient care for our patients and assisting our physicians in all clinical areas of the practice. Responsible for front and back office procedures. Also assists Physicians and Nurses with medical examination of patients. This position is located at our Princess Anne Office in Virginia Beach. Responsibilities Train and orient new medical assistants. QA Review of patient charts obtaining all pertinent documentation for return and postpartum patients. Updating patient prenatal lab forms for all follow up patients. Schedule outside patient referrals. Maintain/order supplies for the clinic to include weekly checks for expired materials/medications and/or materials close to expiration. Takes vital signs such as height, weight, temperature, and blood pressure. May draw blood and give injections under the immediate supervision of a Physician or RN. Chaperones when appropriate and assists during certain minor surgeries and diagnostic procedures, such as Pap Smears. Maintains clean, well-equipped examination rooms; cleans and sterilizes instruments. Stocks examination rooms and triage area with medical supplies. Inventories and reorders supplies. Document all information in EMR. Prepare education packets. Check EMR tasks daily. Review patient lab results, discuss abnormal findings with the physician and follow up with patient in regard to treatment as necessary PATIENT CONFIDENTIALITY MUST BE MAINTAINED AT ALL TIMES. OTHER DUTIES AND RESPONSIBILITES Answers incoming telephone calls and refers calls as necessary. Also responsible for taking messages, paging doctors when appropriate, handling hospital consults, and answering inquiries. Schedules appointments with doctors, calls patients to remind and confirm appointments; reschedules patients from the bump list, and schedules residents’ clinics where appropriate. Prepares charts for the next day; creates new patient charts, files and pulls charts and checks charts for referrals and authorization prior to visit. Also prepares charge tickets. Greets patients in a courteous manner, completes clinical intake, and notifies nurses/medical assistants/MDs of arrivals. Checks-in and checks-out patients, obtains and writes referrals, when appropriately trained and directed, and schedules outside appointments with specialists. Gives directions to patients and visitors. Maintains order in reception room. Copies medical records. Provides back-up coverage for medical assistant, billing, etc. Assists RNs and LPNs with administrative duties. Handles pick-up and drop off of medications. Phone triage. Performs other duties as assigned, according to the individual departmental needs. Qualifications Successful completion of a Medical assistant program (or equivalent military training) and certification (CMA or RMA) is required. Must have working knowledge of computers. Customer service-oriented individual is required. Clinical experience in a physician’s office. Experience in a “fast paced” ambulatory setting required. Women’s health experience preferred but not required. Location : Location US-VA-Virginia Beach
Overview This is a fulltime position for a Medical Assistant with the department of Otolaryngology. Under direct supervision, this position will assist with clinical assignments and administrative duties for assigned care teams within the department Responsibilities Chart preparations- i.e.: reviews the last clinic note, gathers test results and other pertinent data relevant to visit, loads images, documents recent surgeries, scanning, filing, recording of patient information, surgical packet preparation i.e.: pre/postoperative care instructions and education per department protocol Responsible for direct patient care and treatment. Also responsible for timely communication of patient needs and requests by providing appropriate follow-up for patients i.e.: medical imaging requests, cardiac or medical clearance, medication and prior authorizations, scheduling of patient appointments, transmission of laboratory orders, completion of FMLA and other disability documents Completes delegated tasks from the current and prior day i.e.: patient messages, prescription refills, lab results, referrals, home health agency requests, medication prior authorizations, patient forms, and physician follow-up. All tasks must be reviewed, addressed, and marked appropriately before the close of each business day. Coordinates services with specialists i.e.: radiation oncology, pulmonology, endocrinology, nutritional counseling, or social services consultation. Documents all correspondence and interventions in the electronic health record. Assists supervisors in the training of new staff members. Maintains inventory of medical and office supplies and submits reorder requests to the office manager or appropriate staff member. Cleans, sterilizes, and maintains used instrumentation per department protocol. Facilitates scheduling of surgeries with surgery scheduler. Qualifications Minimum Qualifications and Skills: Certification as a Medical Assistant such an RMA or CMA is required, or ability to obtain certification within 90 days of hire. Completion of BLS training and recertification every 2 years The candidate shall be detail oriented, self-motivated, and possess excellent time management and interpersonal skills. The candidate shall possess strong leadership skills. The candidate will be able to overcome obstacles through problem solving. The candidate shall be able to show empathy and understanding for patients and colleagues. Preferred Qualifications: Experience in ambulatory clinic setting Multi-tasker Location : Location US-VA-Norfolk
Overview This is a full time position for a Medical Assistant in the department of Obstetrics & Gynecology, responsible for front and back office as well as assisting Physicians, Nurse Practitioners and Nursing staff with examination and performing Urodynamic Testing of patients. Responsibilities Perform Urodynamic Testing on patients. Skilled at placing urethral catheters. Prepares charts for the next day; reviewing records from previous visits or new patient referrals, obtaining records from hospital or other inpatient/outpatient facilities, laboratory facilities to ensure the provider has all pertinent information at the time of the patient visit. Obtains insurance carrier prior authorization for patient medications when needed. Checks-in and checks-out patients, obtains and writes referrals, when appropriately trained and directed, and schedules outside appointments with specialists. PATIENT CONFIDENTIALITY MUST BE MAINTAINED AT ALL TIMES. OTHER DUTIES AND RESPONSIBILITES Give directions to patients and visitors. Handles pick-up and drop off medications. Phone triage. Takes vital signs such as height, weight, temperature, and blood pressure. May draw blood and give injections under the immediate supervision of a Physician or RN, collect and process urine samples. Chaperons when appropriate and assist the providers during certain minor surgeries and diagnostic procedures, such as Pap Smears. Maintains clean, well-equipped examination rooms; cleans and sterilizes instruments. Stocks examination rooms and triage area with medical supplies. Inventories and reorders supplies. Document all information in EMR. Prepare education packets. Transport patients to hospital/ED when necessary Check EMR tasks daily Review patient lab results, discuss abnormal findings with the physician and follow up with patient regarding treatment as necessary Perform other duties, as assigned, according to the individual departmental needs. Travel between locations is required when needed. Qualifications EDUCATION : Completion of a Medical Assistant program and certification (RMA or CMA). Completion of BLS class and re-certify every 2 years. KNOWLEGDE, SKILLS, ABILITIES : Customer service-oriented individual is required. Must have some working knowledge of computers. EXPERIENCE : Experience with urology and/or gynecology is preferred. Experience in a fast paced, large, multi-specialty group is preferred. Location : Location US-VA-Norfolk
Overview This is a full time position for a medical assistant, providing outpatient care for our patients and assisting our physicians in all clinical areas of the practice. Responsibilities Triage of incoming patients by obtaining vital signs, chief complaint, reconcile medication list, reconcile allergies and prepare patient for the visit. Scan upcoming appointments and obtain all pertinent medical records and test relating to the office visit – ED records, CT/MRI reports, operative reports and consult report. Assist physicians with examinations, to include staning in during minor surgeries, diagnostic procedures, and treatments. Provide basic patient care and examinations as directed. Cross train with other clinical staff to schedule diagnostic procedures, i.e.; mammogram, CT scans, ultrasounds, biopsy, set ip minor procedures, complete lab forms, helping with pharmacy Requests, and procedure clinics entering of all data in the Electronic Medical record. Knowledge of office protocols and procedures- post-operative calls, follow-up, missed appointment calls/follow-up, and others per policy. Review and update medications on the list Prepare exam rooms for patient visits, restocking of the clinical area and exam rooms. Sterilize instruments when used and maintain medical equipment. Appropriately document interventions in the electronic medical record. Review the chart for completeness, test results. Prepare exam rooms for patient visits, restocking of the clinical area and exam rooms. Sterilize instruments when used and maintain medical equipment. Assist provider staff in assessing barriers in care management for specific patients and providing disease specific patient education. Complete all “tasks” assigned to individual team (as well as covering for other MA’s who may be temporarily absent). This includes responding to patient messages, prescription refills, lab results, referrals, home health agencies, medication prior authorizations, patient forms and follow up from physicians. All tasks must be reviewed, addressed and marked appropriately before the close of each business day. Respond to questions from patients, family members, faculty/residents, other health care providers in a timely and professional manner. Patient phone calls should be answered on the same day they are logged in, before leaving for the day. If patient is not home at the first attempt, a notation should be made in the medical record. All patient conversations must be documented in the electronic medical record. Participate in all staff meetings, education lectures and quality improvement activities. Follow EVMS protocols related to infection control, environmental safety and patient confidentiality. Complete annual recertification for Blood Borne Pathogens, HIPAA Compliance Training, Respiratory FIT and IT Policy. Maintain current CPR certification and any updates relating to M.A. Certification. Perform other duties as assigned Qualifications Successful completion of a Medical assistant program (or equivalent military training) and certification (CMA, CCMA, or RMA) is required or ability to obtain certification within the first 90-days of employment. Must complete a Basic Life Support (BLS) class and re-certify every 2 years. Previous medical office experience with relevant functions in a doctor's office preferred. Must have some working knowledge of computers. Location : Location US-VA-Norfolk
Overview The Department of Medicine at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking an outstanding Medical Assistant to join the team. Position assists physicians, APPs, and nursing staff with patient care to include patient triage, referral orders, retrieve imaging and lab results, process work tasks, messages in the EHR and patient portal, assists other clinical staff with daily clinical and administrative tasks, and stock/prepare exam rooms. Also prepares patients for provider visits and assisting providers with procedures. Responsibilities Reviews list of patients coming in for next day’s appointments and obtains any missing clinical information prior to the visit. Manage the additional support staff within the division, responsible for staff scheduling, coverage and Phone triage and assist in calling patients & pharmacies to relay prescription, advice or instructions for the providers. Take vital signs such as height, weight, temperature and blood pressure, records in electronic health record. Chaperons and assists providers and nurses for in office procedures/exams Maintains clean, well-equipped examination rooms, cleans and sterilizes Stock examination rooms and triage area with medical Inventory and submit reorder requests to office manager. Check EMR tasks, respond to patient messages and address prescription refills, prior-authorization requests, and questions for providers/APPs Give injections Perform departmental employee respirator fit testing and coordinate with Environmental Services. Manage internal/external referrals for the division Check-in and check-out patients if needed, obtain and scan intake paperwork Will travel to other Department of Medicine practices to provide support when there are staff absences. Anticipates needs, problems, critical issues and opportunities as they arise and advises nursing supervisor accordingly. Performs other duties as assigned by clinical nurse supervisor or Director of Nursing Qualifications Minimum Qualifications and Skills: Successful completion of a Medical assistant program (or equivalent military training) and certification (CMA, CCMA, or RMA) is required or ability to obtain certification within the first 90-days of employment. Must complete a Basic Life Support (BLS) class and re-certify every 2 years. Customer service-oriented individual is required. Must have some working knowledge of EMR documentation. Preferred Qualifications: Previous medical office experience with relevant functions in a doctor's office preferred. Location : Location US-VA-Norfolk
Overview The Department of Dermatology at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking an outstanding Medical Assistant to join the team. Responsible for assisting physicians and non-physician providers (NPP) with patient care to include triage, charting, procedures, ordering and stocking of dermatology supplies. Responsibilities Triage all incoming patients by taking vital signs such as height, weight, temperature, blood pressure, reconciling medications, reconciling allergies, updating pharmacy, and all other pertinent Meaningful Use objectives (smoking status, race, ethnicity, language), and accurately recording in electronic health record. Scan upcoming appointments for additional medical record information necessary. Obtain medical records from other physician offices, hospitals, labs, emergency rooms, and radiology prior to patient visit. Scan upcoming appointments for additional medical record information necessary. Obtain medical records from other physician offices, hospitals, labs, emergency rooms, and radiology prior to patient visit. Chaperon and assists providers and NPP with examinations, to include minor surgeries (excisions), minor procedures (biopsies), and treatments (injections, light therapy) requested. Complete order entry in EHR per department protocols and physicians instructions to include: education/instructions, referrals, follow up appointments. Performs phone triage, responding to questions from patients, family members, faculty/residents, other healthcare providers in a timely and professional manner. Document all patient correspondence and attempts in EHR Complete all “tasks” assigned in individual and team boxes. To include: personal task box, Medical Assistance task box, FMH-Clinical task box, Clinical Orders task box. Prepare lab requisition forms, updates lab log book, and verifies receipt of all labs in appropriate time frame as directed by department protocol. Scans all pertinent patient information into EHR following EVMS MG guidelines, and downloads pictures and attaches to patient record. Responsible for entering patient information into iPledge. Maintains clean, well-equipped examination rooms, cleans and sterilizes instruments. Stock examination rooms and triage area with medical supplies, ensuring all supplies are within expiration date. Participate in all staff meetings, education lectures and PCMH/QI improvement activities, and required training provided by EVMS and EVMS MG. Follow EVMS protocols related to infection control, environmental safety and patient confidentiality. Complete annual recertification for Blood Borne Pathogens, HIPAA Compliance Training, Respiratory FIT and IT Policy. Performs other duties as assigned Qualifications Minimum Qualifications and Skills: Completion of a Medical Assistant program and certification (RMA, CMA, or CDT). Possess professional interaction skills with physicians, outside offices, pharmacies, referring agencies, hospital personnel and support staff. Preferred Qualifications: Dermatology experience performing relevant procedures and functions preferred. Ability to balance multiple priorities and tasks. Ability to make professional decisions under the supervision of the physicians and licensed nurses. Location : Location US-VA-Norfolk
Overview This is a position for a Medical Assistant with the Department of Family Medicine. Under direct supervision this position will assist with clinical duties and provide direct patient care, including taking vitals, administering meds/treatments, assisting physicians, doing wound care, patient education, documentation, and coordinating care, labs, and follow-ups in a fast-paced office. Responsibilities Triage incoming patients by obtaining vital signs, following standing triage orders, reconcile medication list, reconcile allergies, make sure immunizations are up to date and prepare patient for the visit. Completes delegated tasks from the current and prior day i.e.: patient messages, prescription refills, lab results, referrals, home health agency requests, medication prior authorizations, patient forms, and physician follow-up. All tasks must be reviewed, addressed, and marked appropriately before the close of each business day. Assist physicians with examinations, minor surgeries, diagnostic procedures and treatments. Provide basic patient care and education as directed by provider and standing orders. Coordinates services with specialists i.e.: radiation oncology, pulmonology, endocrinology, nutritional counseling, or social services consultation. Documents all correspondence and interventions in the electronic health record. Maintains current inventory of medical and office supplies Cleans, sterilizes, and maintains used instrumentation per department protocol. Medical Assistants are required to fill in for other clinical staff during vacations and illness and perform other duties as assigned by providers, or supervisors at both sites. The successful candidate in this role shall respond to questions from patients, family members, faculty/residents, other health care providers in a timely and professional manner. Patient inquiries should be answered on the same day they are received, before leaving for the day. If patient is not home at the first attempt, a notation should be made in the medical record. All patient conversations must be documented in the electronic medical record. Participate in all staff meetings, education lectures and quality improvement activities. Follow EVMS Medical Group protocols related to infection control, environmental safety and patient confidentiality. Complete annual recertification for Blood Borne Pathogens, HIPAA Compliance Training, Respiratory FIT and IT Policy. Maintain current CPR certification and any updates relating to M.A. Certification. Qualifications Successful completion of a Medical assistant program (or equivalent military training) and certification (CMA, CCMA, or RMA) is required or ability to obtain certification within the first 90-days of employment. Must complete a Basic Life Support (BLS) class and re-certify every 2 years. Previous medical office experience with relevant functions in a doctor's office preferred. Must have some working knowledge of computers. Detail oriented, self-motivated, and possess excellent time management and interpersonal skills. Strong communication skills, ability to overcome obstacles through problem solving and show empathy and understanding for patients and colleagues. Location : Location US-VA-Portsmouth
Overview Full time position for an advanced medical assistant, providing outpatient care for our patients and assisting our physicians in all clinical areas of the practice. Responsible for front and back office procedures. Also assists Physicians and Nurses with medical examination of patients. This position is located at our Princess Anne Office in Virginia Beach. Your certification must be uploaded to your profile for consideration. Responsibilities QA review of patient charts obtaining all pertinent documentation for return and postpartum patients. Updating patient prenatal lab forms for all follow up patients. Take vital signs such as height, weight, temperature, and blood pressure. May draw blood and give injections under the immediate supervision of a Physician or RN. Chaperone when appropriate and assists during certain minor surgeries and diagnostic procedures, such as Pap Smears. Stocks examination rooms and triage area with medical supplies. Inventories and reorders supplies. Document all information in EMR. Check EMR tasks daily Maintains clean, well-equipped examination rooms; cleans and sterilizes instruments. Train and orient new medical assistants. Qualifications Must have working knowledge of computers. Customer service-oriented individual is required. Possess excellent verbal and written communication skills. Have the ability to read and comprehend all information required for this position. Women’s health experience preferred. Experience in a “fast paced” ambulatory setting preferred. Successful completion of a Medical assistant program (or equivalent military training) and certification (CMA or RMA) is required. Location : Location US-VA-Virginia Beach
Overview The Lead Medical Assistant (Lead MA) in the Minimally Invasive Gynecological Surgery Division provides advanced clinical and administrative support while serving as a leader and resource for medical assistant staff. This role ensures efficient clinic operations, promotes high-quality patient care, and supports departmental goals through coordination, training, and collaboration. The Lead MA functions both as a clinical expert and as a liaison between providers, staff, and leadership to enhance workflow, patient satisfaction, and operational excellence. Travel will be required to all office locations and throughout all divisions to meet the department’s demands. Responsibilities Leadership, Training, and Operational Oversight – 35% Participate in the implementation of Department and EVMS Medical Group policies and procedures. Promote the philosophy, goals, and objectives of EVMS and the Department of OB/GYN. Collaborate with department leadership to maintain efficient clinic workflows. Serve as a designated Electronic Health Record (EHR) Super User for providers and staff. Oversee completion and processing of clinic documentation. Provide daily end-of-shift reports to department management. Perform regular audits, included but not limited to chart audits and procedure audits. Train and onboard new clinic staff on triage, workflows, tasks, and documentation. Monitor clinic operations and address workflow needs proactively. Attend clinic staff meetings, department meetings, and provider meetings as requested. Participate in quality improvement initiatives and educational activities. Clinical Patient Care and Procedural Support – 55% Provide individualized patient care and education tailored to patient needs. Open and prepare charts for clinic visits. Improve patient understanding of treatment options and care plans. Take medical histories and record vital signs. Accurately obtain records from referring physicians, hospitals, laboratories, emergency departments, and radiology facilities. Prepare patients for examinations and procedures. Assist physicians with examinations and diagnostic procedures. Perform triage tasks, including escorting patients to treatment rooms. Draw blood and administer injections under the supervision of a Physician or Registered Nurse. Change wound dressings and provide post-procedure care. Explain treatments and procedures to patients. Chaperone and assist during colposcopies, hysteroscopies, and other minor procedures. Collect and prepare laboratory specimens. Reconcile allergy lists, medication lists, and smoking status. Instruct patients on medications, treatments, and special diets. Maintain clean, well-equipped examination rooms and sterilize instruments. Adhere to infection control, environmental safety, and patient confidentiality protocols. Facilitate referrals to consultants as directed by physicians. Assist physicians in addressing patient questions and concerns. Assist with scheduling diagnostic tests, procedures, and ultrasounds. Perform phone triage under the supervision of a RN. Provide pre-operative education under the supervision of an RN or physician. Collaborate with billing for authorizations of medications, contraceptive devices, and surgeries. Operational Support & Organizational Responsibilities – 10% Receive and complete assigned tasks from providers. Ensure efficient workflow and adherence to departmental standards. Support back-office administrative functions as required. Participate in staff meetings, educational lectures, and quality improvement initiatives. Perform other duties as assigned based on departmental needs. Qualifications Minimum Qualifications and Skills EDUCATION Completion of a Medical Assistant program and certification; RMA or CMA required. Completion of BLS or other approved CPR courses required with recertification every 2 years. EXPERIENCE Ability to balance multiple priorities and tasks required. Ability to make professional decisions under the supervision of the physicians and licensed nurses required. Professional interaction skills with physicians, outside offices, pharmacies, referring agencies, hospital personnel and support staff required. Excellent verbal and written communication skills required. Ability to read and comprehend all information required for this position required. Ability to calculate figures and amounts required for medication administration required. Preferred Qualifications EXPERIENCE At least two (2) years of clinical experience in a fast-paced ambulatory setting is preferred. Women’s health experience preferred. Prior leadership experience preferred. Location : Location US-VA-Virginia Beach
