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LNA (Per Diem)

$18.77 - $25.34 / hour

Position Summary Provides quality patient care to the medical/surgical and pediatric patients under the direction of a registered nurse. The anticipated hourly range for this position is $18.77/hr - $23.46/hr - $25.34/hr . Final compensation will be determined based on the selected candidate's applicable experience, skills, qualifications, and other job-related factors. Job Requirements Education, Required Licenses/Certifications: Current New Hampshire registration as a Nursing Assistant or have completed a board approved Nursing Assistant Education Program (awaiting licensure within 120 days from program’s last day of class). Must be CPR certified. Work Experience, Skills, Knowledge and Abilities: Training or experience and ongoing education specific to nursing activities regarding the pediatric, adult, and geriatric patient populations is required. Familiarity with computer applications required. Must have technical aptitude and a willingness to learn software applications used at AVH. Physical Requirements Indicates the appropriate physical requirements of this job in the course of a shift. Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. Essential Functions Exhibits courteous and cooperative behavior towards patients, families, visitors, volunteers, students, peers, and providers. Anticipates service needs and proactively resolves issues. Consistently holds self and others accountable for meeting patient/customer service standards. Practices service recovery skills. Works openly and collaboratively both inside and outside the department; promotes performance improvement. Follows through on statements and actions in a timely manner. Strives for excellence in all endeavors. Encourages discussion and consensus building. Recognizes and adapts to different view points and opinions; values diversity. Uses “indoor” voice. Avoids interrupting others. Champions change and exhibits flexibility and adaptability. Accepts responsibility for own actions, behaviors and decisions. Consistently optimizes time efficiently and effectively. Reports to work promptly at the beginning of the work shift and prepares to begin work. Returns to work promptly from lunch and breaks. Completes work assignment and departs timely. In compliance with Absenteeism and Tardiness policy. Is viewed as a resource in the department when dealing with issues of systems and resources and accomplishing tasks in the most efficient and effective ways. Provides quality patient care to the medical/surgical and pediatric patients under the direction of a registered nurse. Assists with admitting, discharging and transferring of patients. Assists with lifting, turning, moving, positioning, and transporting patients in and out of beds, chairs, bathtubs, wheelchairs, lifts, etc. Assists patients in ambulating with or without self-help devices, as instructed. Assists in preparing patients for surgery and diagnostic tests. Assists patients with dressing/undressing, daily dental/mouth care, bowel/bladder functions, hair/nail care, and daily bath/skin care as directed. Prepares patients for meals (i.e., wash hands, raise head of bed, position and clean tables, place protective coverings when needed). Delivers and returns food trays. Assists patients with feeding as needed (i.e., cutting foods, feeding, assisting impaired patients). Serves ice water and nourishment as instructed. Reports changes in eating habits to assigned nurse. Responds appropriately to all emergency situations. Records intake and output on proper document, excluding IV’s, JP drains, T-tubes, and new G-J tubes. Collects specimens as instructed. Takes vital signs, oxygen saturations, accuchecks, weights, and stools for occult blood as instructed and records information in computer. Reports all changes in the patients’ condition to the responsible nurse immediately. Assesses the patient for risk or potential of neglect or abuse. Makes referrals as appropriate. Reports complaints of pain to appropriate medical personnel. Makes beds and changes bed linens. Assists patients in preparing for rehabilitation activities and appointments as instructed. Assists with the application of slings, elastic stockings, etc. as instructed. Keeps the patients’ call system within easy reach of the patient and answers calls promptly. Observes for and reports the presence of pressure areas and skin breakdowns to the responsible nurse. Assists with post-mortem care as instructed. Demonstrates technical aptitude. Is familiar with computer applications. Is willing to learn software applications. Non-Essential Functions Performs additional duties as assigned. Maintains work area in a clean and orderly manner. About North Country Healthcare (NCH): North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. North Country Healthcare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources department at the affiliate to which you are applying. Please Note: All new hires are required to attend a mandatory three-day orientation at Weeks Medical Center in Lancaster, NH. This orientation provides essential training, compliance information, and an introduction to our organizational culture to ensure a smooth and successful transition into your role. Attendance on all three days is required for onboarding completion. Additionally, if Weeks Medical Center is not your designated home base, you will be eligible for travel reimbursement in accordance with our standard travel policy.

Medical Assistant-Certified (Oncology-Full Time)

North Country Healthcare Lancaster, NH

$20.05 - $27.08 / hour

About North Country Healthcare (NCH): North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. As a leader in a management position this role emphasizes advancing High-Reliability Organization (HRO) principles, embedding a culture of safety, accountability, and consistent high performance. POSITION SUMMARY: The Certified Medical Assistant (CMA) plays a vital role in delivering quality patient care under the supervision of healthcare providers in a medical office setting. The CMA is responsible for performing clinical and administrative tasks to support the efficient operation of the office, ensuring compassionate and effective service to patients. By fulfilling these responsibilities, the Certified Medical Assistant contributes to the overall patient experience and supports the medical team in delivering exceptional healthcare services. The anticipated hourly range for this position is $20.05/hr - $25.07/hr - $27.08/hr . Final compensation will be determined based on the selected candidate's applicable experience, skills, qualifications, and other job-related factors. ESSENTIAL QUALIFICATIONS Education: High school diploma or equivalent. Completion of an accredited Medical Assistant program. Certification: Current certification as a Certified Medical Assistant (CMA) from a recognized certifying body (e.g., AAMA, AMT, NCCT, NHA). Licensure: Association* accredited course in Basic Life Support (BLS) (for clinical staff), or Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date. Skills: Strong interpersonal and communication skills. Excellent organizational and multitasking abilities. Proficient in electronic medical records (EMR) and office software. Ability to maintain confidentiality and adhere to HIPAA regulations. Compassionate patient care skills and attention to detail. Work Experience: Minimum of 1-2 years of experience in a clinical setting preferred. Experience in a medical office environment is an advantage. ESSENTIAL FUNCTIONS: Assist healthcare providers with patient examinations and procedures, ensuring patient comfort and safety. Obtain and record patient vital signs, medical history, and current medications accurately in EMR systems. Prepare examination rooms, ensuring all necessary supplies and equipment are available and sanitized. Administer medications and vaccinations as directed by healthcare providers and in accordance with established protocols. Perform routine laboratory tests and specimen collection, including blood draws and swabs, following proper procedures. Schedule patient appointments, follow-ups, and referrals, coordinating effectively with other healthcare facilities. Educate patients and their families on health maintenance, disease prevention, and treatment plans as instructed by the provider. Handle patient inquiries both in person and over the phone, providing appropriate information or directing them to the correct healthcare personnel. Maintain and update patient records, ensuring all documentation is accurate, complete, and up-to-date. Assist in the management of inventory for medical supplies, ordering and restocking as needed. Collaborate with office staff to ensure smooth clinic operations and effective patient flow. Follow infection control policies and procedures to maintain a safe and clean work environment. Coordinate with insurance companies for processing claims and obtaining pre-authorizations for procedures. Participate in ongoing education and training to stay current with best practices and industry standards. Perform administrative duties such as billing, filing, and data entry as required by the office manager. NON-ESSENTIAL FUNCTIONS Performs additional duties as assigned. Adheres to facility Values, Service Excellence and Standards of Excellence.

North Country Healthcare Lancaster, NH

The anticipated hourly range for this position is $18.77/hr - $23.46/hr - $25.34/hr . Final compensation will be determined based on the selected candidate's applicable experience, skills, qualifications, and other job-related factors.

Registered Nurse- Emergency Dept. (Per Diem)

North Country Healthcare Colebrook, NH

North Country Healthcare Colebrook, NH

About North Country Healthcare (NCH): North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. As a valued team member this role emphasizes advancing High-Reliability Organization (HRO) principles, embedding a culture of safety, accountability, and consistent high performance. Position Summary : Adhering to System Values, Service Excellence, and Standards of Behavior, the Licensed Nursing Assistant (LNA) Apprentice is an employee actively enrolled in an approved nursing assistant training program and participates in classroom instruction, laboratory training, and supervised clinical experiences while working toward New Hampshire LNA certification. Under the direct supervision and direction of a Registered Nurse (RN), Licensed Practical Nurse (LPN), clinical instructor, or other designated licensed healthcare professional, the LNA Apprentice assists with basic patient care activities appropriate to their level of education, training, demonstrated competency, and program requirements. The LNA Apprentice promotes patient dignity, privacy, safety, and comfort while developing the knowledge, skills, and behaviors necessary to transition into the Licensed Nursing Assistant role upon successful completion of the training program and attainment of required certification. Essential Qualifications : Education: High School Diploma or GED is Required Enrollment in and active participation in an approved Nursing Assistant Training Program. Must meet all eligibility requirements established by the approved training program. Certification or Licensure: Additional healthcare-related training certifications appropriate to student status. All employees and contracted staff will have either successful completion of an American Heart Association* accredited course in Basic Life Support (BLS), or ACLS and PALS combined. (for clinical staff), Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis. *Refer to the NCH Life Support Certification Policy for position specific requirements. Skills: Active Listening Attention to Detail Basic Patient Care Communication Skills Compassionate Care Customer Service Dependability Infection Prevention Awareness Interpersonal Communication Observation and Reporting Organization Professionalism Respect for Privacy and Confidentiality Teamwork and Collaboration Time Management Work Experience: No prior healthcare experience required . Ability to participate successfully in patient care activities as part of an approved nursing assistant training program. Essential Functions: Participates in required classroom instruction, laboratory experiences, clinical training activities, orientation programs, and competency validation associated with the approved Nursing Assistant Training Program. Performs only those patient care activities that have been taught, validated , authorized by the training program, and assigned under appropriate supervision . Assists patients with personal hygiene, grooming, bathing, dressing, oral care, and other activities of daily living consistent with approved training and demonstrated competency. Supports patient nutrition and hydration needs, including meal assistance , feeding support, and monitoring intake as directed by licensed staff. Assists with elimination needs, toileting, continence care, and related patient support activities under appropriate supervision . Obtains and reports vital signs, weights, intake and output, and other patient observations that are within the apprentice's approved level of training and competency. Assists with ambulation, repositioning, transfers, range-of-motion activities, and mobility support according to established safety practices and training requirements. Observes patient conditions during assigned care activities and promptly reports on changes, concerns, abnormal findings, or potential safety risks to the supervising RN, LPN, or clinical instructor. Maintains patient dignity, confidentiality, privacy, and respect while delivering care and interacting with patients, families, visitors, and coworkers. Assists in maintaining a safe, clean, organized, and comfortable patient environment, including room organization, supply replenishment, and equipment readiness. Communicates assigned-care activities, observations, completion of tasks, and patient concerns to supervising licensed staff in a timely and professional manner. Documents patient care activities and observations only as permitted by organizational policy, training program requirements, and under required supervision or review. Responds appropriately during emergency situations by following the direction of licensed staff and performing only those tasks appropriate for the apprentice role and current training level. Maintains positive working relationships with patients, families, clinical instructors, licensed staff, medical staff, support personnel, and other members of the healthcare team. Demonstrates accountability, professionalism, appropriate appearance , effective time management, compliance with organizational policies, and commitment to ongoing learning while preparing to transition into the Licensed Nursing Assistant role. Performs additional duties as assigned . Mental Requirements: Ability to maintain sustained concentration and attention to detail for extended periods while performing hands-on patient care and operational tasks. Ability to assess, interpret, and respond appropriately to changing patient conditions, environmental factors, and safety concerns in a fast-paced healthcare environment. Ability to exercise sound judgment, critical thinking, and problem-solving skills during routine and emergency situations. Ability to prioritize multiple tasks simultaneously while meeting productivity, quality, and patient care expectations. Ability to communicate effectively and professionally with patients, families, physicians, and interdisciplinary team members through verbal, written, and auditory methods. Ability to comprehend , retain, and apply complex instructions, policies, procedures, and technical information. Ability to perform work requires frequent mental alertness, situational awareness, and coordination while standing, walking, lifting, and using fine motor skills for prolonged periods. Ability to adapt to interruptions, changing workflows, varying patient volumes, and evolving clinical priorities with professionalism and composure. Ability to work safely and effectively in environments involving exposure to body fluids, chemicals, medical equipment, and other healthcare-related hazards while adhering to infection prevention and safety protocols. Ability to accurately distinguish colors, sounds, visual cues, and monitor readings necessary for safe patient care and equipment operation. Ability to maintain emotional stability, professionalism, and effective interpersonal interactions during stressful, sensitive, or physically demanding situations. Ability to collaborate effectively as part of a multidisciplinary healthcare team while maintaining confidentiality and compliance with organizational standard . Work E nvironment Considerations: Office setting, clinical environment, remote work expectations, travel requirements, on-call requirements, exposure risks ) . North Country Healthcare is committed to providing equal employment opportunities to all applicants and employees. North Country Healthcare and its affiliates do not exclude people or treat them differently because of race, color, national origin, age, disability or any other protected class. Employment decisions are made based on job related qualifications, skills, and business needs, and without unlawful discrimination in accordance with applicable federal, state, and local laws. North Country Healthcare provides reasonable accommodation to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, as required by law. Applicants who require reasonable accommodation to complete the application process, participate in interviews, or undergo pre-employment testing should contact NCHRecruiting@northcountryhealth.org.