clinical operations manager jobs

Clinical Supervisor RN Labor & Delivery Full Time Days

The George Washington University Hospital Washington, DC

Responsibilities Job Title: Clinical Supervisor- Labor & Delivery Status: Full Time Schedule: Day Join Our Exceptional Team at George Washington University Hospital Since opening its doors in 2002, George Washington University Hospital has been at the forefront of medical innovation, providing cutting-edge care in a state-of-the-art facility. As a 395-bed tertiary care, academic medical center located in the heart of downtown Washington, DC, our hospital is renowned for its Level I Trauma Center and Level III NICU. We offer unparalleled expertise in cardiac, cancer, neurosciences, women’s health, and advanced surgical procedures, including robotic and minimally invasive techniques. Operated by Universal Health Services, Inc. (UHS), one of the nation’s leading healthcare providers, we are committed to excellence in patient care and organizational growth. GWUH offers comprehensive benefits such as: Challenging and rewarding work environment Competitive Compensation Career development opportunities across UHS and our 300+ locations! Excellent Medical, Dental, Vision, and Prescription Drug Plan Generous Paid Time Off 401(K) with company match and discounted stock plan Tuition Reimbursement SoFi Student Loan Refinancing Program Employee Assistance Program Career development opportunities within UHS and its Subsidiaries More information is available on our Benefits Guest Website: benefits.uhsguest.com Labor and Delivery We provide clinically advanced, personalized childbirth services with a collaborative approach with Advanced Practitioners and Providers. As a teaching and research hospital, advanced science is accessible for the most challenging birth situations. WHAT YOU WILL DO Provides shift to shift oversight for clinical practice, staffing, patient flow, safety, service, and utilization of resources for daily operations. Maintains the environment of care. Provides care to patients in a competent, capable, caring and efficient manner. Care provided is appropriate to the age of the patients served. Role models organizational values Provides real-time feedback to staff to improve performance Leads/Participates in department process improvement to improve projects outcomes Leadership Responsibilities Evaluates daily clinical practice against defined standards and provides constructive feedback and preventative counseling to staff Acts as a resource for employees on matters of clinical practice and issue resolution Clearly communicates organizational and department messages to staff Participates in the development of long- and short-range goals for the department and services that are consistent with goals and objectives of the hospital Assists Nurse Manager in monitoring, confirming, educating staff of safety procedures and regulatory compliance. Proactively identifies opportunities for improvement and takes appropriate corrective action and escalates concerns when needed. Participates in hiring process and helps coordinate peer interviews Patient Experience Observes that patient engagement and safety strategies (use of communication boards, hourly rounding, bedside shift report, multidisciplinary rounds, care bundles etc.) are consistently practiced. Provides staff and manager feedback on the quality and consistency of these practices. Oversee patient callbacks. Participates in daily leader rounding to assess satisfaction with the patient experience Communicates department patient experience results and action plans to staff People Responsibilities Respond to employee concerns as they are identified and escalate concerns to the Nurse Manager as needed In collaboration with Nurse Manager develops action plans (based on data analysis) that result in improvement in employee engagement data with sustained improvement over time Provides employees with clarity about expectations and clear feedback about performance; deals with performance problems in an appropriate and timely way and escalates concerns to the Nurse Manager as needed Participate in unit-based professional governance In collaboration with Nurse Manager and Educator(s) coordinate unit-based orientation and selection of preceptors and supports on boarding of new employees Quality, Safety, Compliance Responsibilities Contributes to the development of department-based quality/process improvement plans and supports the implementation of improvement strategies and evidence-based practice changes and monitor the effectiveness of improvement efforts. Participate in lead daily management and other improvement projects. Daily evaluation of clinical care to ensure safety, reduce complications, and improve patient outcomes Finance Responsibilities Ensures daily staffing is aligned with the budgeted staffing plan and clinical needs of patients. Monitors daily productivity Assists with staffing and patient flow beds each shift, proactively forecasts staffing needs Utilizes a proactive approach to patient transfers and discharges; works with Case Management and clinical partners to identify barriers to and ensure a timely and efficient transfer/hospital discharge Monitors appropriate use of supplies and equipment Provider Partnership Demonstrate actions that reflect a pro-active approach to identify and respond to physician issue Provides feedback to residents and attending providers about clinical practice Works with providers to facilitate effective plans of care Facilitates partnership to improve practice outcomes via interdisciplinary rounds Responds to provider feedback and resolves concerns by end of shift or escalates issues as needed Qualifications WHAT WE EXPECT OF YOU We seek nurses who passionately support an individualized birth experience BSN required. 1 year charge nurse experience preferred Professional experience that demonstrates ability to understand the clinical practice environment. 2 years clinical nursing experience preferred Certification in specialty preferred Successful completion of unit specific certifications (PALS, ACLS, TNCC, NRP, chemotherapy certification, etc.) Member of professional practice organization pertinent to area of practice preferred If you have already submitted your application online and have a specific question, please feel free to contact Stephanie, Human Resources Recruiter at 202-715-5671. Please allow two to three business days for the manager to review your application. Thank you for your interest! About GW Hospital: The George Washington University Hospital (GW Hospital) is a 395-bed tertiary care, academic medical center located in downtown Washington, DC, next to the Foggy Bottom metro. GW Hospital serves a diverse group of patients—from residents to our nation’s leaders. As an academic medical center, GW Hospital has the resources and clinical expertise necessary to provide specialized, complex care. This expertise includes cardiac, cancer, neurosciences, women’s health, trauma, and advanced surgery including robotic and minimally invasive surgery. https://www.gwhospital.com/ GW Hospital is jointly owned and operated by George Washington University and a subsidiary of Universal Health Services, Inc. (UHS). The GW School of Medicine and Health Sciences (SMHS), adjacent to the hospital, is the 11th oldest medical center in the country and the first in the nation’s capital. The mission of GW Hospital is to provide the highest quality healthcare, advanced medical technology, and world-class service to its patients in an academic medical center dedicated to education and research. About Universal Health Services : One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network, and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com Pay Transparency: To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience. EEO Statement : All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams: We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.