Full-time CMA Jobs

CMA Full-time
Planned Parenthood Great Northwest, HI, AK, IN, KY

Medical Assistant - Phlebotomy (WA)_Health Center

Planned Parenthood Great Northwest, HI, AK, IN, KY Seattle, WA
$21.30 - $29.14 / hour
Why Planned Parenthood? Working at Planned Parenthood Great Northwest, Hawai’i, Alaska, Indiana, Kentucky is more than a job. It provides the opportunity to contribute to our powerful mission and perform meaningful work. In healthcare services, this means a commitment to providing the absolute best in patient care and education. Our exceptional health center staff drives our mission forward by upholding our acclaimed customer service & confidentiality standards, and working to create a safe, judgement-free space for anyone seeking Planned Parenthood services. About our Medical Assistant Phlebotomy position Under the supervision and direction of the Health Center Manager, provides support to patients and co-workers by performing with accuracy and timeliness, a variety of clinical and administrative tasks in different areas of the health center. What will you be doing! Providing non-judgmental, client-oriented care, and providing accurate information by answering questions and providing appropriate resources. Assisting with optimizing patient flow to keep appointments on schedule. Establishing and preparing documents for patient records and patient services. Key Responsibilities: Assisting patients by responding to reports and coordinating services from appropriate personnel or departments as needed. Utilizing comprehensive knowledge or birth control methods and reproductive health services to provide patient education. Providing Planned Parenthood Patient Education Sheets, (PES) and Informed Consent Forms, (ICF) Client and offers Planned Parenthood services or community resources for identified patient’s needs. Optimizing patient satisfaction and efficient use of provider time by providing patient education to each type of visit, ensuing that exam rooms are adequately stocked and prepared prior to visit. Completing patient intake, preparing exam rooms, rooming patients, assisting the clinician, performing lab tests, providing injections, ordering and maintaining supplies, and variety of task which require demonstrating a knowledge of universal precautions, sterile techniques and hazardous waste disposal. Minimum Qualifications: High school diploma or equivalent. Preferred Qualifications: 1-2 years in a healthcare setting. National Medical Assistant Certification Proficiency in Microsoft Office Suite and other software applications. Experience with electronics health records. Salary Range: $21.30 - $29.14 hourly Position Type: Full-time – Central District Health Center 37.5 hours/week Some Saturdays Required This is a union role – United Food & Commercial Workers 3000 Benefits Eligibility: This position is eligible for PPGNHAIK benefits. As part of our total compensation, we provide a comprehensive benefits plan including medical, dental and vision plans, retirement, paid time off, short and long-term disability and life insurance. For additional information about our benefits program, please send an email to hre.contacts@ppgnhaik.org . Other Information: All new hires are strongly recommended to have the COVID-19 vaccination, including boosters. All new hires hired between September and April must present proof of receiving a current flu shot. What we expect from you. That you adhere to our code of conduct, policies, procedures, and protocols. That you always demonstrate a high degree of professionalism. That you take action to support our commitment to diversity, equity, and inclusion. That you always support and model our customer service standards. That you value continuous learning and seek ongoing training and development. Our commitment to diversity: At PPGNHAIK , we’ve outlined our priorities and goals as we continue to cultivate and promote a diverse, equitable, & inclusive culture that champions dignity, care, and respect, and where employees feel welcomed and motivated to do their best. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; recruit diverse qualified candidates of different backgrounds, lived experiences, and talents; provide internal developmental opportunities; and assess what more we can do to nurture a supportive and equitable work environment. Equal Employment Opportunity PPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race, color, ethnicity, national origin, gender, gender identity, gender expression, sexual orientation, religion, protected veteran status, marital status, age, disability, or any other status protected by applicable state and federal laws.
CMA Full-time
Franciscan Health

Medical Assistant

Franciscan Health Schererville, IN
Schererville Health Center 221 US Hwy 41 Schererville, Indiana 46375 At Franciscan, our Medical Assistants are critical for supporting a variety of clinical duties for multiple ambulatory clinics. This role assists providers and staff in coordinating patient care, scheduling appointments, executing physician orders for lab testing, entering information in electronic medical record system, and functions as a liaison between patients, coworkers, and providers. WHO WE ARE Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 12 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence. WHAT YOU CAN EXPECT Sign on Bonus Available (Ask your Talent Acquisition Advisor if eligible for Sign-On Bonus) Monday through Friday, clinic hours 7:00am-6:00pm. No weekends or holidays. Enjoy work life balance with consistent day shift schedule and observed holidays off work. Professional development opportunities. Enhanced benefits package with a pay structure to reward experience and expertise. Provide a more personal approach to direct patient care in a variety of outpatient settings, which may include: rooming patients, taking vitals, obtaining a comprehensive medical history, document care of patient via electronic medical record, administering vaccines, injections, and medications, phlebotomy, point of care testing and medication reconciliation under the supervision of RN/Provider. Gather requirements from internal and external customers and provide information via phone, electronic messaging and in person. Initiate and follow through on prior authorizations, referrals, and process sample medications, prescriptions, and refills as directed. QUALIFICATIONS Required High School Diploma/GED Required Program Medical Assisting Required Program In lieu of program, 5 years of medical assistant experience Basic Life Support Program (BLS) - American Heart Association Registered Medical Assistant (RMA) - American Allied Health Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Medical Assistant (RMA) - American Medical Technologists (AMT) Registered Medical Assistant (RMA) - American Registry of Medical Assistants Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP) National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT) Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA) - National Performance Specialists (NPS) TRAVEL IS REQUIRED: Never or Rarely EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org .
CMA Full-time
Johnson Memorial Health

CERTIFIED MEDICAL ASSISTANT (FULL-TIME, DAYS)

Johnson Memorial Health Franklin, IN
JOB RESPONSIBILITIES: Assists provider by rooming patient, documenting signs/symptoms, obtaining blood pressure, weight and temperature as pertinent. Completes medical history forms. Performs set-up for procedures and assists provider with procedures, which may include performing dressing changes, ear washes, catheterizations, removing sutures and staples, removing castings, breathing treatments, assisting with cast application and DME fittings, EKG’s, urinalyses, strep, flu, pregnancy tests, and some injections as directed by the provider and dependent upon the providers’ specialty. Schedules tests, radiology exams and appointments with specialists as requested by the provider and/or patients. Enters all information pertaining to check-in/check-out as necessary in an appropriate manner in the EMR. Performs prior authorizations as required. Notifies office referral specialist when insurance referral is required. Assists provider with office exams, obtaining height, weight, BMI and other pertinent information as required. In Family Physicians, Women’s Care, Internal Medicine and Pediatrics: May administer immunizations. Updates immunization records and records VFC immunizations in VFC log. Performs phone triage when scheduled, including fielding patient medical questions, test results, medication refills, and call-backs to patients as directed by provider or requested by patient. Faxes/calls/transmits prescription refills as directed by provider. Performs walk-in patient duties as scheduled, which may include: triage, injections, blood pressures, urinalyses, medication sample requests, collecting history and other information from the patients to be relayed to the provider for direction. Functions as a resource to visitors, providers and staff; greets everyone promptly and courteously. Clearly communicates and continuously supports the Mission and Values of JMH. Performs additional duties not addressed here as assigned by the Practice Administrator, practice site provider and/or the JMH Vice President of Physician Practices. Conducts all activities in compliance with applicable laws, regulations, standards, and Hospital policies and procedures including Blood and Body Substance Precautions. EDUCATION, EXPERIENCE AND TRAINING: High school graduate in addition to specialized courses to include the successful completion of, and graduation from, a recognized medical assistant training course or equivalent experience required. Current CMA (AAMA), RMA, NCMA or CCMA certification required. Requires current BLS o r CPR for Healthcare Providers certification within 6 months of hire. Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis. All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law. SCHEDULE: Monday-Friday 8:00 a.m. - 5:00 p.m
CMA Full-time
USA Clinics Group

Bilingual Certified Medical Assistant

USA Clinics Group Passaic, NJ
$20 - $24 / hour
Why USA Clinics Group? Founded by physicians with experience at leading academic medical centers, USA Clinics Group was built on a vision of delivering patient-first care beyond the hospital setting. Today, we’re the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers—with 170+ clinics nationwide. Our mission is simple: provide life-changing, minimally invasive care, close to home. We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there. We look forward to meeting you! Why You'll Love Working with us: 🚀 Rapid career advancement 💼 Competitive compensation package 📚 Fully Paid Clinical Training 🏥 Work with cutting-edge technology 🌟 Make a real impact on patients’ lives 📈 Join a fast-growing, mission-driven company 🤝 Positive, team-oriented environment Position Summary: As a Medical Assistant, you would balance the needs of patients and maintain efficient work flow of the office as well as provide support to the physician in all facets of medical procedures – before during and after. In addition, you would ensure that the patient has an excellent service experience. Position Details: Schedule: Monday-Saturday available; 630am-630pm (always Sundays off; hours will vary day to day) Locations: Orange, Passaic, Union City, and Paramus Compensation: $22-$24/hr Responsibilities: Greet patients and escort them to the examination rooms; assist patients with the completion of forms as necessary Become familiar with clinic computer hardware and software and use according to company policies Schedule appointments and accommodate patient appointment needs, such as ordering transportation, rescheduling, etc. Perform clerical work as needed, i.e., copying, filing, faxing, etc. Comply with patient needs at all times and ensure all questions are answered Maintain procedure rooms by ensuring that they are neat and ready for use at all times Assist doctors during Endovenous Laser Therapy procedures in accordance with instructions and individual doctor preferences Prepare patients before procedures and clean up after Ensure patient receipt of post-procedure instructions and how to obtain medication if needed Monitor supply levels and replace as needed Apply knowledge of sterile techniques and OSHA regulations Prepare IV solution Train new staff as needed Assist ultrasound staff as needed Performs additional duties as assigned Pay Rate: $20.00-$24.00 per hour Medical Assistant Certification High School Diploma or GED 1+ years of relevant experience Fluency in English and Spanish Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Paid Time Off (Vacation/Sick Days) Paid Training (2-4 weeks)
CMA Full-time
University of Utah Health

Medical Assistant, MA, EMT, AEMT - South Jordan Health Center - Full Time

University of Utah Health Riverton, UT
Overview As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA This position provides assistive care to patients. The incumbent facilitates the efficient delivery of patient care, supports the professional role of the licensed staff, and provides support and assistance as directed by licensed staff in rendering basic healthcare to the patient. This position also assists with clerical functions as a multi-skilled auxiliary worker. This position provides direct patient care and may be required to access and administer medications within their scope of practice and according to state law. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Responsibilities Prepares patients for examinations and diagnostic procedures according to clinic procedures such as recording temperatures, pulse rate, blood pressure and responses to standardized medical history questions. Reports all observed patient concerns and changes in condition to a licensed staff member. Performs Clinical Laboratory Improvement Amendments (CLIA) Waved Lab tests as identified by department and reports results to the appropriate personnel. Performs additional skills such as suture removal, straight catheterization and injections (IM, Subq and intra-dermal). Acts as a chaperone for health care providers during patient examination as requested and assists with procedures. Monitors and cleans assigned patient examination rooms, unit areas and unit equipment reporting outdated supplies, stock levels and restock set levels of items and necessary equipment repairs. Answers telephones, forwards telephone messages and under the direction of licensed staff schedules appointments, procedures and diagnostic tests. Assists in routine clerical functions such as filing of medical information in patient's records, locating and compiling department charts, obtaining medical records from other providers and entering charges for billing purposes. Attends and completes mandatory education including infection prevention and control, safety, CPR, equipment usage and procedures according to hospital and department policies. May perform patient phlebotomies in accordance with clinic procedures and physician orders after specialized training. May apply leads and monitors for diagnostic procedures such as EKG and ultrasound scan under the direct supervision of licensed personnel. May assist inpatient and family education by providing educational material and general health information to patients and family members. May assist with transportation of patients to ancillary departments or inpatient units as directed by licensed staff. May instruct in Basic Life Support (BLS) requirements. May perform IV access. May perform other duties based on department assigned. At the discretion of department operational and patient care needs, this position is required to work rotating schedules, which may include variable hours, weekends, nights, and holidays to meet the staffing and patient care demands of a 24/7 complex health system. Regular, reliable, and punctual attendance during assigned shifts is considered an essential function of the role. Knowledge / Skills / Abilities Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment. Ability to perform the essential functions of the job as outlined above. Demonstrated phlebotomy skills. Demonstrated human relation and effective communication skills. Demonstrated proficiency in the specific clinic's specialty skills within six weeks of hire. *Specialty skills may not be performed until after the new hire completed basic competency testing.* Ability to withstand the physical demand of being on your feet for long periods of time, of moving and lifting patients and of reaching for and handling equipment. Qualifications Qualifications Licenses Required Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire. One of the following Current Advanced EMT certification with the State of Utah. Current certification as a Certified Medical Assistant (CMA) through AAMA Current certification to practice as a Paramedic in the State of Utah. Currently credentialed in ABR-OE (Assessment-Based Recognition in Order Entry) through AAMA. Current certification as a Registered Medical Assistant (RMA) through AMT Current certification as a National Certified Medical Assistant (NCMA) through NCCT. Current Clinical Medical Assistant Certification through NHA. Current certification as a NRCMA - Medical Assistant through the National Association for Health Professionals. * Additional license requirements as determined by the hiring department. Qualifications (Preferred) Working Conditions and Physical Demands Employee must be able to meet the following requirements with or without an accommodation. This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects, such as medical equipment, while providing patient care. Workers in this position may be exposed to infectious diseases and may be required to function around prisoners or behavioral health patients. Incumbents face exposure to potentially dangerous contaminated bodily fluids, blood, used needles and other contaminants as part of the daily hazards of the job. Physical Requirements Carrying, Climbing, Color Determination, Crawling, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking
CMA Outpatient Full-time
Community Health Network

Medical Assistant - Family Medicine - Broad Ripple

Community Health Network Indianapolis, IN
Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference The Medical Assistant will be responsible for assisting the provider of an ambulatory health care site with facilitation of patient visit and procedures, routine laboratory tests, referrals, and quality outcomes for the population of the practice. As an MA, you will also get to actively participate in Network quality initiatives regarding best practices. Exceptional Skills And Qualifications Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving. Graduate/certificate of completion from a recognized medical assisting program OR a High School Diploma/GED + one year of medical assistant experience in a physician practice within the past three years. Medical Assistant certification required within 6 months of hire Prepare exam rooms and treatment areas for patient use including required cleaning and stocking of supplies Room patients and manage an efficient flow of provider’s caseload Obtain necessary vital signs, EKGs, and/or specimen collection Documentation of care using the EPIC EMR system Perform Point of Care Testing based on patient’s chief complaint and available protocols Process referrals and medication refills Maintain positive relationships with patients, providers, and staff Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Apply Today!
CMA Outpatient Full-time
St. Luke's Hospital St. Louis

Medical Assistant - MA - St. Peters Family Medicine

St. Luke's Hospital St. Louis St. Peters, MO
Location : Address 5940 MEXICO ROAD Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades. Position Summary: Performs clinical duties in physician practices under the direction of the practice manager and physicians. Responsible for rooming patients, obtaining and documenting vital signs, administering injections and medications, performing EKGs and other point of care testing and treatments, triaging phone calls and electronic messages, and performing check out duties. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values. Education, Experience, & Licensing Requirements: Education: High School Diploma or equivalent Experience: Previous medical assistant experience in vital sign accuracy, EKGs, medication administration, and immunizations Benefits for a Better You: Day one benefits package Pension Plan & 401K Competitive compensation FSA & HSA options PTO programs available Education Assistance Why You Belong Here: You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.
CMA Outpatient Full-time
Cleveland Clinic

Medical Assistant - Family Medicine

Cleveland Clinic Lakewood, OH
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Medical Assistant - Family Medicine Location Lakewood Facility Lakewood Family Health Center Department Center Family Medicine-Fairview Hospital Job Code C15016 Shift Variable Schedule 8:00am-5:00pm/12:00pm-9:00pm Job Summary Job Details Cleveland Clinic Lakewood Family Health Center is happy to bring a new generation of healthcare to Lakewood. Our focus is on providing top-quality care, outstanding service, strong educational programs and community investment. Cleveland Clinic provides a dynamic and technologically advanced environment that allows you to discover, learn and grow. Whether someone is sick with a cold or has an ear infection, Cleveland Clinic is here to help. Patients have walk-in convenience and treatment as soon as possible by outstanding caregivers. When you join our team, you will be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. A caregiver in this position works Monday through Friday from 8:00am to 5:30pm. Evening requirements will occur once per month from 12:00pm to 9:00pm. Within that same week, Saturday rotations will be required from 8:00am to 12:00pm. A caregiver who excels in this role will: Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care. Monitor and communicate changes in patient condition. Maintain equipment, medical supplies, and examination areas. Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration. Minimum qualifications for the ideal future caregiver include: Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1). Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period. Completion of a clinical externship OR extensive clinical experience. Preferred qualifications for the ideal future caregiver include: Medical Assisting certification. Successful completion of a Cleveland Clinic externship Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster . Cleveland Clinic is pleased to be an equal employment opportunity employer.
CMA Full-time
American Family Care

Medical Assistant

American Family Care Durham, NC
Benefits/Perks Paid time off Health insurance Dental insurance Retirement benefits Employee referral incentives Great small business work environment Flexible scheduling Additional perks! Job Summary Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Responsibilities Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam Explain prescribed procedures and treatments to patients Ensure all ordered tests are performed accurately and in a timely manner Administer prescribed medications and treatments in accordance with the approved procedure Draw blood and preparation labs for reference lab processing and/or in-house processing Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions Respond to all lab messages and call back requests Perform all drug screening procedures in accordance with established rules and regulations Ensure patient immunizations are well documented and administered in accordance with the approved procedure Conduct physician referrals as well as service pre-certifications on an as-needed basis Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. AMT registered and AAMA Certified Medical Assistants are preferred. Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF).
CMA Full-time
Gastro Health

Medical Assistant

Gastro Health Seattle, WA
$24 - $30 / hour
Gastro Health is seeking a Full-Time Medical Assistant to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. - This position is temporary for for 6 months but will be working full time hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Rapidly growing team with opportunities for advancement Duties you will be responsible for: Greet and room patients, ensuring appropriate patient flow Update patient's medical chart with accurate and timely documentation Manage phone triage and take appropriate action under the direction of the provider Demonstrate ability and appropriate technical skills when administering treatments and procedures in accordance with physician's orders Provide patient education as well as personal patient care to provide comfort and well-being to acknowledge physiological and psychological needs Under direction from providers, process refills for prescriptions following clinic protocol Demonstrates positive interpersonal relationships in dealing with fellow clinic employees, managers and providers Take direction and initiate actions that will allow cross-functional duties to ensure seamless patient care Follow safety procedures in compliance with OSHA and state health department guidelines Minimum Requirements: High school diploma or GED equivalent 3+ years' experience as Medical Assistant required Certified Medical Assistant LPN considered Prefer GI experience. We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
CMA Full-time
Atrium Health

MA Urology Rome

Atrium Health Rome, GA
$21.85 - $32.80 / hour
Department: 02380 HC Heart Center MOB 504 Redmond Rd - Urology Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: M-F Pay Range $21.85 - $32.80 Job Summary: Serving as a critical member of the patient care team, the Medical Assistant (MA) renders clinical care under the direction of Physicians, Nurse Practitioners, or Physician Assistants. Primary duties of this position include rooming patients, obtaining vital signs, documenting information in the electronic medical record (EHR), administering medications, assisting with procedures and treatments, providing patient education, stocking exam rooms, and verifying that lab, x-ray or procedure reports are available for provider. The MA also accurately performs required computer functions including but not limited to medication reconciliation, coding of medical and laboratory procedures, order entry and scheduling of appointments. Requirements: 1. High School Diploma/GED 2. Medical Assisting diploma from a nationally recognized accredited program 3. Must obtain a MA Certification within 6 months of hire from a nationally recognized accredited certifying organization: CMA (AAMA), NCMA (NCCT), RMA (AMT), CCMA (NHA), or CMAC (AMCA) Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. MA Urology Rome
CMA Full-time
St. Luke's Hospital St. Louis

Medical Assistant - MA - ENT

St. Luke's Hospital St. Louis Town and Country, MO
Location : Address 111 ST. LUKES CENTER DRIVE Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades. Position Summary: Performs clinical duties in physician practices under the direction of the practice manager and physicians. Responsible for rooming patients, obtaining and documenting vital signs, administering injections and medications, performing EKGs and other point of care testing and treatments, triaging phone calls and electronic messages, and performing check out duties. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values. Education, Experience, & Licensing Requirements: Education: High School Diploma or equivalent Experience: Previous medical assistant experience in vital sign accuracy, EKGs, medication administration, and immunizations Benefits for a Better You: Day one benefits package Pension Plan & 401K Competitive compensation FSA & HSA options PTO programs available Education Assistance Why You Belong Here: You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.
CMA Full-time
American Family Care

Medical Assistant

American Family Care Springfield, MA
$21 - $24.50 / hour
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Vision insurance Make an impact—front desk to triage At American Family Care, our Medical Assistants are the heartbeat of the clinic — blending clinical skill, patient service, and front-desk/insurance verification expertise to keep our centers running smoothly. Whether you’re triaging a patient, drawing blood, or ensuring accurate insurance eligibility, you’ll play a key role in delivering care and ensuring our services are paid correctly. If you thrive in a fast-paced urgent care or medical office setting, adapt quickly, and pride yourself on both accuracy and compassion, we want you here. What you’ll do Clinical Care: Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy. Insurance Verification & Front Desk: Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy. Patient Service: Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism. Team & Compliance: Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards. What We’re Looking For Completion of an accredited Medical Assistant program. Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire. At least 1+ year of experience with insurance verification and patient registration required. Current Basic Life Support (BLS) certification (or ability to obtain before starting). Urgent care or emergency room experience highly valued. EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar). Proven venipuncture and specimen collection skills. Additional requirements Must successfully pass a drug screen and criminal background check as a condition of employment. Full availability including ability to work evenings/weekends and float to nearby centers as needed. Why You’ll Love Working Here Competitive pay and benefits package. Opportunities for professional growth and cross-training. Collaborative, supportive, patient-first team culture. Make an impact by delivering The Right Care. Right Now. Work environment Fast-paced urgent care with frequent role-switching; prolonged standing/walking; routine exposure to blood and body fluids (strict PPE adherence); occasional lifting up to 25–30 lbs; weekend/evening shifts and float coverage as needed. American Family Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AFC is committed to pay equity and transparency. The expected pay range for this role is $21.00 – $24.50 per hour . Final compensation offers will be determined based on a combination of factors, including experience, certifications, education, and geographic location. In addition to base pay, AFC offers a competitive benefits package and advancement opportunities (varies by full-time/PRN/part-time status).
CMA OB/GYN Full-time
Health First

Medical Assistant - Urogynecology

Health First Melbourne, FL
Job Requirements POSITION SUMMARY Provides and ensures patients receive whole care in all aspects of an office visit, regarding intake, test results, screenings, labs, medication administration, closure of care gaps (additional duties as assigned) while delivering excellent customer service to the patients/families and other care providers, focusing on patient-centered care. PRIMARY ACCOUNTABILITES Accurately prepares and performs point of care testing such as urine dipstick, blood glucose, etc. Perform clinical intake to include vital signs, medical history, surgical history, social history, and verification of patient’s current medications. Prepare and administer medications as ordered by provider utilizing the “6 Rights” of Medication Administration, to include documentation and coding. Controlled substances, insulin and allergy doses must be checked by LPN, RN or provider. Assist in stocking and ordering of supplies as well as maintenance of equipment. Coordinates medical supply ordering with site manager. Prepare patients for examination and have pre-work available for provider as directed, to include notes, diagnostic test results and imaging. Prepare and perform point of care testing and/or specimen collection as directed by provider. Track and communicate to patients, labs, and diagnostic studies results, as directed by the provider through phone calls, portal messages or EMR buckets. Communicates to physician abnormal findings retrieved from the lab, imaging, specialty offices, etc. and completes accurate documentation. Follow safety processes and policies including applying proper infection prevention procedures, maintaining a clean environment and equipment, to ensure proper care is given. Complete and document adverse events, infection control and quality control measures as required. Complies with office policy and procedure, OSHA Standards and HIPAA Privacy Regulations as Deliver excellent customer service to the patients/families and other care providers. Maintains patient flow after check in. Discuss patient flow with physician according to urgency and daily patient load. Ability to assist more than one provider at a time. May provide coverage in other areas of medical group or office to support other departmental needs including patient registration, payment collections, patient checkout and appointment scheduling. Complies with all office policy and procedures, OSHA Standards and HIPAA Privacy Regulations as stated in HIPAA Policy and Procedure Manual. Answer internal and external customer phone calls and direct messages to the appropriate individuals. Ensure all documentation is complete and documented in the Electronic Medical Record. Act as a liaison between support services and other clinical divisions. Provide customer follow up and education to ensure customer’s participation in their care and showing respect for their needs. Adjust communications to meet the customer’s needs, expectations, age, culture, and individual differences. Work Experience Open to Certified or Registered Medical Assistant’s MINIMUM QUALIFICATIONS Education: Technical Diploma in Medical Assisting. Work Experience: None Licensure: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification from one of the following accredited organizations: American Association of Medical Assistants (AAMA) OR American Medical Technologist (AMT) OR National Healthcareer Association (NHA) OR National Center for Competency Testing (NCCT) OR American Registry of Medical Assistants (ARMA) OR National Association of Health Professionals (NAHP). Certification: American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained. Skills/Knowledge/Abilities: Must be able to pass colorblind testing to perform point-of-care (POC) tests requiring color change. Strong customer service skills including knowledge of recovery techniques. Knowledge of Medical Terminology. Keyboarding skills. PHYSICAL REQUIREMENTS Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently. May occasionally include lifting or moving objects up to 50 pounds, with or without assistance. May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead. May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift. May be exposed to inside and outside environments with varied temperatures, air quality, lighting, and/or low to loud noise. May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines. Communicating with others to exchange information. Visual acuity and hand-eye coordination to perform tasks. May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : Full-Time Shift Times : 800am430pm Paygrade : CMA
CMA Outpatient Full-time
John Muir Health

Medical Assistant - PN Primary Care-Walnut Creek - Full Time - 8 Hour - Days

John Muir Health Walnut Creek, CA
$32.87 - $44.38 / hour
Job Description: The Medical Assistant works with the physician and other members of the primary or specialty care team by performing a variety of clinical and administrative patient-related duties, in the “Front Office” or “Back Office”. The medical assistant also works to fulfill a variety of patient needs and ensures smooth patient flow within the department, including gathering, organizing and documenting healthcare data information. The medical assistant reports directly to the practice manager, RN supervisor or director. Education: Completion of Medical Assistant Program - Accredited Required Experience: 1 year Ambulatory Preferred 1 year Electronic Medical Records (EMR) Preferred Certifications/Licensures: BLS - Basic Life Support - American Heart Association - Certification Required Certified Clinical Medical Assistant (CCMA) Preferred or CMA - Certified Medical Assistant Preferred and Specialty areas may have additional requirements Phlebotomy Technician Certification (CPT) Preferred Skills: Strong written and verbal communications skills. Bilingual preferred. Completion and documentation of California requirements with demonstrated competency for venipuncture/phlebotomy - Preferred (required for specific departments) Work Shift: 08.0 - 08:00 - 17:00 No Waive (United States of America) Pay Range: $32.87 - $44.38 Hourly Offer amounts are based on demonstrated/relevant experience and/or licensure. Pay will be adjusted to the local market if hired outside of the Bay Area . Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it. Scheduled Weekly Hours: 40
CMA Outpatient Full-time
Texas Health Resources

Certified Medical Assistant/CMA – Women’s Health Specialists Clinic – Full-Time, Days

Texas Health Resources Dallas, TX
26002840 Certified Medical Assistant/CMA – Women’s Health Specialists Clinic – Full-Time, Days Bring your passion to Texas Health so we are Better + Together Sign-On for Eligible New Hires** Work location: 8160 Walnut Hill Lane, Suite 200, Dallas, TX 75231 Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00a - 5:00p Women’s Health Specialists Clinic Highlights Women’s Health Specialists of Dallas is a seasoned Obstetrics and Gynecology (OB/GYN) group proudly serving women of all ages for the past 40 years. Our team of board-certified OB/GYN physicians offers a wide range of services to help women through their pregnancies and maintain optimal health, from puberty through menopause. We strive to provide a personal, trustworthy, and superior experience for all our patients. If you thrive working in a fast-paced, multi-provider clinic, this is the place for you! Join our team members who have strong work ethic, positive attitudes, and support each other thru collaborative teamwork. We pride ourselves in being compassionate and empathic to our patients and team. Here’s What You Need High School Diploma or equivalent (required) CMA - Current Medical Assistant Certification Upon Hire (required) 1 year Medical Assistant OB/GYN experience (strongly preferred) ACLS or BCLS (preferred) NCT - Non-Certified Radiologic Technician training may be required upon hire (preferred) Ability to perform EKGs, draw blood and administer injections Basic computer skills using medical management application systems Effectively communicate with staff and patients Thorough knowledge of the meaning and use of medical terminology and abbreviations Demonstrate sound judgement in emergency situations Take appropriate action in urgent circumstances Maintain a positive, customer-focused attitude toward staff and patients Possess a strong work ethic and always display a high level of professionalism What You Will Do Delivers care to patients utilizing the Certified Medical Assistant Process Performs general patient care by following established standards and procedures. Greets and prepares patients for the health care provider. Obtains and records vital signs including, but not limited to: blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem. Administers ordered medications and/or vaccines via oral, injection, topical, rectal, ophthalmic, and/or inhalant administration. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis as well as perform routine tests such as EKG. Schedules patients for diagnostic testing and follows up to ensure completion of testing. Documents patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Communicates with patient regarding test results and plan of care by phone or mail as directed by physician. Prepares, cleans, and sterilizes instruments and maintains equipment, disposing of contaminated items according to protocol. Keeps patient exam rooms stocked, clean and orderly. Escalates non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). Ensures safety checklists/quality controls are completed as required. Provides for patient safety and protection of patient privacy rights. May work in the front office as needed, as well as perform other duties as assigned by practice manager, more senior staff, or as requested by healthcare provider(s). Additional Perks Of Being a Texas Health Employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Entity Highlights Learn more about our culture, benefits, and recent awards. Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together! Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.
CMA Full-time
Florida Cancer Specialists & Research Institute

Float Medical Assistant

Florida Cancer Specialists & Research Institute Orlando, FL
Date Posted: 2026-03-11 Country: United States of America Location: Orlando Downtown Office WHY JOIN FCS At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages. Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance. A LITTLE BIT ABOUT FCS Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval. Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients. Come join us today! RESPONSIBILITIES Assist physicians with medical procedures in office. Responsible for phlebotomy, laboratory testing, quality control, instrument troubleshooting, and maintenance. QUALIFICATIONS At least one year of experience as a medical assistant in a clinic or physician’s office with the ability to perform venipunctures preferred. - Valid Florida driver’s license is needed for travel to the clinics. - High school diploma or GED is required and will be required to produce at time of hire. BLS required upon hire or must be obtained within 30 days of employment (FCS will provide BLS course within first 30 days). SCREENINGS – Background, drug, and nicotine screens Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized. EEOC Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment ( Recruiter@FLCancer.com ) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response. FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Click HERE to access the Florida Agency for Healthcare Administration
CMA Full-time
Pacific Skin Institute

Certified Medical Assistant

Pacific Skin Institute Sacramento, CA
Pacific Skin Institute is in search of a motivated candidate with a team-centered attitude! Candidates must have a passion for medicine and healthcare, helping people obtain the services they need and making sure patients feel comfortable when seeing a doctor. We have providers who are excited to employ people who are seeking future careers in medicine whether that be Health Care Administration, Nursing, PA or NP degrees, Medical School, etc. This vital role greets our patients, displays professionalism, and maintains confidentiality. Responsibilities: Prepare for visit by pulling diagnostic reports (labs, x-rays) Prepare patients for examinations, tests, or treatments and explain procedures Process all the paperwork in the Provider’s outbox. Assessing patient condition for the provider Administering injections Assisting with out-patient procedures Follow up with patient regarding lab results. Call patients to schedule follow-up appointments as directed by the Provider Clean and sanitize patient rooms between appointments Clean, Wash, and sterilize equipment per autoclave process Collect urine samples and perform routine tests directed by the Provider; prepare other specimens for testing or lab pickup Send medication refills as directed by the Provider Stock assigned patient rooms daily and as needed to maintain proper inventory Specimen collections and processing Perform Biohazard maintenance (check all sharps containers and biohazard trash cans.) Coordinate referral of services to and from other Health Care Providers Performs vital signs accurately including BMI for >2 years old. If there are red readings, repeat for accuracy, especially the Blood Pressure. If necessary, use the right size cuff for manual reading. Acting as the liaison between a provider and his/her patients and another medical office Answer phone calls and e-mails, returning messages within 24 hours *PSI has 5 locations. Occasionally, due to staffing needs, you must be willing to travel to any of these sites: (Sacramento, Folsom, Elk Grove, Rocklin or Vacaville). #LI-DNI Certified Medical Assistant Health Insurance Paid Time Off Dental Insurance Vision Insurance 401(k) 401(k) Matching Free Parking Parental Leave
CMA Full-time
American Family Care

Medical Assistant

American Family Care Birmingham, AL
Make an impact—front desk to triage At American Family Care, our Medical Assistants are the heartbeat of the clinic — blending clinical skill, patient service, and front-desk/insurance verification expertise to keep our centers running smoothly. Whether you’re triaging a patient, drawing blood, or ensuring accurate insurance eligibility, you’ll play a key role in delivering care and ensuring our services are paid correctly. If you thrive in a fast-paced urgent care or medical office setting, adapt quickly, and pride yourself on both accuracy and compassion, we want you here. What you’ll do Clinical Care: Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy. Insurance Verification & Front Desk: Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy. Patient Service: Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism. Team & Compliance: Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards. What We’re Looking For Completion of an accredited Medical Assistant program. Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire. At least 1+ year of experience with insurance verification and patient registration required. Current Basic Life Support (BLS) certification (or ability to obtain before starting). Urgent care or emergency room experience highly valued. EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar). Proven venipuncture and specimen collection skills. Additional requirements Must successfully pass a drug screen and criminal background check as a condition of employment. Full availability including ability to work evenings/weekends and float to nearby centers as needed. Why You’ll Love Working Here Competitive pay and benefits package. Opportunities for professional growth and cross-training. Collaborative, supportive, patient-first team culture. Make an impact by delivering The Right Care. Right Now. Work environment Fast-paced urgent care with frequent role-switching; prolonged standing/walking; routine exposure to blood and body fluids (strict PPE adherence); occasional lifting up to 25–30 lbs; weekend/evening shifts and float coverage as needed. American Family Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AFC is committed to pay equity and transparency. The expected pay range for this role is $XX.XX – $XX.XX per hour . Final compensation offers will be determined based on a combination of factors, including experience, certifications, education, and geographic location. In addition to base pay, AFC offers a competitive benefits package and advancement opportunities (varies by full-time/PRN/part-time status).
CMA Outpatient Full-time
Cleveland Clinic

Medical Assistant - Family Medicine

Cleveland Clinic Cleveland, OH
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Medical Assistant - Family Medicine Location Cleveland Facility Westown Physicians Center Department Primary Care-Fairview Hospital Job Code C15016 Shift Days Schedule 8:00am-4:30pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Whether someone is sick with a cold or has an ear infection, Cleveland Clinic is here to help. Patients have walk-in convenience and treatment as soon as possible by outstanding caregivers. When you join our team, you will be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. A caregiver in this position works 8:30am to 5:00pm. A caregiver who excels in this role will: Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care. Monitor and communicate changes in patient condition. Maintain equipment, medical supplies, and examination areas. Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration. Minimum qualifications for the ideal future caregiver include: Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1). Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period. Completion of a clinical externship OR extensive clinical experience. Preferred qualifications for the ideal future caregiver include: Medical Assisting certification. Successful completion of a Cleveland Clinic externship Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster . Cleveland Clinic is pleased to be an equal employment opportunity employer.
CMA Full-time
Sharp Community Medical Group

Medical Assistant / Del Mar / FT (607)

Sharp Community Medical Group San Diego, CA
$20 - $25 / hour
Position Title: Medical Assistant Location: Dr PM Sleep and Wellness Medical Center: 12395 El Camino Real Suite 209 San Diego, CA 92130 Employment Type : Full Time Typical Work Schedule: Monday to Friday, 8:00 am -12:00 pm and 1:00 pm - 5:00 pm Hourly Range: $20.00 - 25.00 (based on level of experience.) About Us: Introducing the newly established Dr. PM Sleep and Wellness Medical Center, founded by Dr. Pegah Mashayekhi, specializing in sleep, weight loss, and wellness. Located in Carmel Valley and Oceanside, our clinic offers exceptional care tailored to individual needs. Dr. Mashayekhi brings her expertise and patient-focused approach to this new venture, ensuring personalized attention for every visitor. Joining our dedicated team, we seek a Medical Assistant to support our operations across all locations. Essential Functions: Demonstrated ability to multitask effectively and proactively in a dynamic, fast-paced clinic setting. Proficiency in managing both virtual and in-person patient appointments. Skilled in scheduling appointments, guiding new patients, and facilitating the transition of patients from previous practices. Competence in navigating and utilizing Electronic Medical Records (EMR) systems. Responsible for preparing patient charts, including organizing documents for sleep studies, lab results, and CURES, for upcoming weeks. Acquiring CPAP data downloads and collaborating closely with local Durable Medical Equipment (DME) providers. Take patient histories, vital signs, and assist with patient inquiries. Assisting in the creation of History of Present Illness (HPI) notes. Capable of administering intramuscular B12 and sample injections on occasion. Handling authorizations for patient referrals and prior authorizations for medications. Training in the use of PAP masks and assisting patients with fitting sample PAP masks. Experience in sleep medicine, neurology, pulmonary, or ENT is highly desirable. Performing autoclaving tasks approximately twice a week. Additional Job Duties include, but are not limited to the following: Acquiring CPAP data downloads and collaborating closely with local Durable Medical Equipment (DME) providers. Capable of administering intramuscular B12 and sample injections on occasion. Highly Desirable Training in the use of CPAP masks and assisting patients with fitting sample PAP masks. Experience in sleep medicine, psychiatry/behavioral health, neurology, pulmonology, cardiology or ENT Fast typing skills and experience with Microsoft Applications like Outlook and Teams Medical Assistant Certificate preferred Competencies & Success Factors: A Medical Assistant Certificate is preferred. Previous experience as a Medical Assistant or in a comparable role within the healthcare sector is beneficial. Excellent communication and interpersonal abilities to ensure effective interactions with patients and team members. Strong organizational skills and meticulous attention to detail, particularly in managing patient records and clinical responsibilities. Proficient in the use of EMR systems and knowledgeable in medical terminology. Ability to thrive in a fast-paced environment while maintaining professionalism and poise under pressure. Bilingual in English and Spanish is a plus. If you have a great personality and are eager to learn we are open to externship opportunities. If you are pursuing for clinical experience for Nursing/medical or PA school, this is also a fantastic opportunity for you for getting clinical experience! What We Offer: After demonstrating exceptional performance for 90 days, the possibility of working from home one day every two weeks will be considered. On-the-job training No work during the weekends Dr PM Sleep and Wellness Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.
CMA Outpatient Full-time
Cincinnati Children's

Medical Assistant - Hopple Street Primary Care - Full-Time

Cincinnati Children's Cincinnati, OH
JOB RESPONSIBILITIES Patient Care- Provide competent technical and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs. Assist care providers with procedures and physical exams of patients. Prepare patients for examination and treatment. Provide care consistent with the family-centered care and medical home models. Provide flexible, culturally competent and responsive care to the needs of the patient and family. Treat families as full partners with decision making processes regarding their child's care, which includes offering information, services and support in a collaborative and respectful manner. Customer Service- Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families. Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner. Respond quickly to parent requests and concerns. Provide appropriate education/information to patients and/or families. Collaboration- Work collaboratively/cooperatively with others and follow complex direction to resolve problems and achieve goals. Develop positive working relationships with peers/colleagues and acknowledges others skills, experience, knowledge, creativity and contributions. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere. Data Management- Manage records per department policy. Assist with collection of data for various forms. Obtain consent and release of information forms when indicated. Maintain patient files, records and other information. Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management. Laboratory Work and Testing- May manage specimens per protocols. Maintain knowledge of all routine testing processes and retrieve test results. Communicate normal lab results as appropriately delegated. The Medical Assistant with the required training, education and demonstration of clinical competency, performs delegated clinical and administrative duties under the supervision of a nurse or licensed physician. JOB QUALIFICATIONS High school diploma or equivalent Graduate of a program in Medical Assisting AND No directly related experience OR Completion of a formal medical services training program of the US armed forces OR 1 year of work experience in a related job discipline PREFERRED QUALIFICATIONS At least 1 year of medical assistant experience At least 1 year of phlebotomy experience Professionalism highly desired Effective communication verbally and written Ability to multitask and prioritize tasks/duties/responsibilities Primary Location Hopple Street Health Center Schedule Full time Shift Day (United States of America) Department Hopple St Employee Status Regular FTE 0.8 Weekly Hours 32 About Us At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. Cincinnati Children's is: Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding Recognized as one of America’s Best Large Employers (2025) , America’s Best Employers for New Grads (2025) One of the nation's America’s Most Innovative Companies as noted by Fortune Consistently certified as great place to work A Leading Disability Employer as noted by the National Organization on Disability Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. Comprehensive job description provided upon request. Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
CMA Full-time
Village MD

Medical Assistant - Internal Medicine

Village MD Granby, CT
About Our Company We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical , Village Medical at Home , Summit Health , CityMD , and Starling Physicians . When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. Job Description The Medical Assistant (MA) is responsible for assisting physicians, PA, or NP with clerical duties, patient flow, patient care, and procedures. Essential Job Functions: Prepares the examination room. Escorts patient into the room. Cleans examination room when the exam is complete. Maintains efficient patient flow. Ensures proper preparation for patient visits. Prepares pertinent information needed for patient visits. Communicates & provides care consistent with the age, cultural, spiritual, and developmental needs of the patient. Answers the telephone in an appropriate manner. Directs calls and/or takes accurate messages. Schedules appointments accurately and appropriately according to departmental guidelines. Consistently and accurately stocks examination rooms with all necessary supplies. Assists in ordering and maintaining all supplies as assigned. Reconciles encounters daily and accurately, according to policy guidelines. Effectively communicates problems, concerns, or issues to the Supervisor and/or Manager appropriately and promptly. Understands and performs within the scope of practice. Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR. Reviews and updates medication list and accurately documents knew allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures. Accurately documents allergies in EHR. Employs appropriate and timely use of Tasking in EHR. Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR. Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR. Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste. Maintains proficiency with department specific equipment, troubleshoot, and reports malfunctions promptly Facilitates transition of care to UCC/Hospital Demonstrates flexibility with various work schedules. All other duties as assigned Recognizes and performs duties which need to be performed although not directly assigned. Provide scribing services. General Job Functions: Other duties as assigned Physical Job Requirements: Physical mobility, which includes movement from place to place on the job, taking distance and speed into account. Physical agility, which includes the ability to maneuver the body while in place. Dexterity of hands and fingers. Endurance (e.g. continuous typing, prolonged standing/bending, walking). Environmental Risks: Allergens: dust, mold, and/or pollen Combative Patients / Visitors Education, Certification, Computer and Training Requirements: High School Diploma or GED required Graduated from an accredited Medical Assistant program, required Basic Life Support (BLS), preferred Ability to communicate in English, both orally and in writing, required Ability to organize and perform multiple tasks in a timely manner, required Basic proficiency in computer use, required Ability to commute to satellite offices as needed, required Travel: Travel to satellite locations as needed About Our Commitment Total Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/ .
CMA Urgent Care Full-time
Prime Healthcare

Medical Assistant - Urgent Care - SMRMC-MG Float Pool

Prime Healthcare Reno, NV
Overview Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Mary's Medical Group is affiliated with Saint Mary’s Regional Medical Center, one of the nation’s “100 Top Hospitals” and “A” rated for patient safety. We offer incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Responsibilities Medical Assistant-Urgent Care responsible for assisting physicians with patient care, clerical, environmental and organization tasks. Responsible for appointment scheduling and chart management. Provides Information to patients so they may fully utilize and benefit from the clinic services. Responsibility for Medical Assistant-Urgent Care interviews the patient or his/her representative to obtain identifying and verifying information, such as patient/s name, address, age, date of birth, social security number, occupation, insurance information and obtaining authorization. Also, have the capabilities of interfacing with the PBX operator and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Conveys a positive image of organization. Qualifications EDUCATION, EXPERIENCE, TRAINING 1. A minimum of six months experience in Urgent Care, Primary Care physician practice setting and/or direct patient care experience preferred.2. High school diploma or equivalent. 3. Successful completion in an accredited Medical Assistant Training program and/or equivalent experience or EMT license preferred. 4. Fluency in English.5. Must have BLS (AHA) within 30 days of hire.6. Office Laboratory Assistant License from the State of Nevada is required within 90 days of hire outside of the Cardiology Practices. Employment Status Full Time Shift Days Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
CMA OB/GYN Full-time
University of Michigan Health-West

MA - Medical Assistant - Urogynecology *Days - 40hrs/wk.

University of Michigan Health-West Grand Rapids, MI
General Summary: Under the direction of the Office Manager, the Medical Assistant performs administrative and clinical duties to care for patients in an ambulatory setting. Administrative duties include maintaining medical records, handling patient calls and completing forms. Clinical duties include measuring and recording vital signs and medical histories, preparing patients for examination and administering medications as directed by physician or advance practice providers. The Medical Assistant plays an integral role in the care team model. Knowledge, Skills and Abilities: High school degree (or GED) required. Current Certification as Medical Assistant required. Basic Life Support (BLS) required by 3/1/2025. Previous experience as Medical Assistant preferred Excellent interpersonal skills and ability to effectively work with the medical team Ability to effectively communicate with patients and staff while demonstrating a high degree of diplomacy and tact Ability to operate medical equipment safely and correctly Knowledge of infection prevention & control standards and practices Flexible, organized and able to function under stressful situations Ability to understand, interpret and apply instructions, guidelines and procedures Culturally sensitive and able to work with ethnically diverse patient populations Ability to prioritize and work on multiple tasks Intermediate experience with computers and information systems Essential Functions and Responsibilities: Ensures all relevant reports, tests results, labs and correspondence are available prior to the patient’s appointment. Escorts patients to exam room, interviews patients, measures vital signs and document all information in patient’s medical record. Reviews patient’s medical record to determine needed services and whether referrals are in process or have been completed since last visit. Assists physician or advance practice providers during examination or procedure. Provides patient with information and instructions as authorized by physician or advanced practice provider. Keeps exam room stocked with adequate medical supplies, maintains instruments and prepares them for sterilization and storage. Provides clerical support which may include completing forms/requisitions, answering phones, sending/receiving medical records, obtaining lab/x-ray reports, hospital notes, and referral information. Cleans rooms between patient visits in accordance with infection prevention and control standards. Administers medications and immunizations under authorization and supervision of physicians and/or advance practice providers. Processes messages from patients and front office staff to physicians and advance practice providers. Processes messages and call backs to patients, medical offices and pharmacies. Processes medication refills according to protocols. Maintains all logs and required checks (i.e. refrigerator temperature, emergency medications, expired medications, oxygen, sterilization fluid charge etc.) Performs EKG’s and simple (CLIA waived testing) medical office laboratory and screening tests. Collects and processes blood samples and other non-blood specimens for the diagnosis, treatment and prevention of disease. Participates in process improvement activities to enhance patient care and service.