Mount Sinai Health System

Clinical Program Manager (RN/NP Required) - Tisch Cancer Center

$115,494 - $192,328 / year
Description The Clinical Program Manager is responsible for the implementation and conduct of clinical trials with investigational anti-cancer agents in the Cancer Center. The Candidate must have expert knowledge of cancer as a disease process, cancer treatment modalities, and the process of conducting clinical research. The Clinical Program Manager will follow a caseload of patients in the ambulatory setting and assist in the administration and plan of the research program. This position will be primarily assigned to our Downtown Clinical Research Programs which operate at Mount Sinai West and Mount Sinai Chelsea but is expected to move throughout the health care system based on patient needs. Responsibilities Clinical Responsibilities: • Provides exemplary patient care while ensuring the protocol is conducted in a high-quality manner and clinical research documentation is inspection ready. • Responsible for coordinating study enrollment, establishing a database/case load of patients, protocol treatment and follow-up care for patients participating in clinical trials. • Responsible for ensuring protocol adherence and accurate source data. Implement the standards for research protocols in compliance with regulatory, institutional, and external agencies • Collaborates with attending physicians to identify and recruit patients eligible for clinical trial. Oversees scheduling of patient laboratory and radiologic assessments, admissions, and clinic visits and supports investigators with the informed consent process and documentation. • Evaluate, treat and/or triage untoward reactions according to the standard of care and protocol guidelines, prescribe and manage supportive care medications. • Assures the primary nursing staff understands how to administer investigational agents per specifications of the protocol. • Ensures accurate and timely research documentation and works with ancillary departments (i.e. infusion, radiology, etc.) to ensure research is integrated into standard clinical operations. Education Responsibilities: • Develops educational content and delivers nurse-to-nurse education, specifically the education of Nursing Staff regarding specific protocol requirements, treatment administration of investigational agents, coordination of timed or sequenced events (i.e. serial vitals) and the accurate capture of clinical data for the purposes of the study and patient monitoring. • Teach, coach and mentor junior staff; serves as preceptor • Provides routine and ongoing education to patients and families; serves as patient advocate Quality: • Reports unexpected and unanticipated events to institutional offices and committees (i.e. Data safety monitoring, institutional review board, etc.) • Facilitates in/external monitoring and auditing; leads quality improvement and process improvement projects • Responsible for ensuring compliance with core measures and national standards are continuously met and collaborates with key departments, Administrators, Nursing, Medical and Quality Leadership, and Clinical Staff, to coordinate such activities. • Assists in development and execution of action plans to support compliance with measures indicators and provides support and educational resources to departments and services relative to core measures, quality assessment, and improvement processes. Administrative Responsibilities : • Establish and implement effective recruitment and outreach strategies to promote access, inclusion and participation in clinical trials. • Participates in the collection, compilation, and analysis of clinical program activity data and reports on unit productivity. • Provides coordination and leadership in the execution of day-to-day program activities, as appropriate to program objectives and areas of expertise. Oversees the collection, compilation, and analysis of clinical program activity data. • Monitor clinical trial portfolio and enrollments to identify opportunities to grow research program. • May supervise licensed or unlicensed staff to ensure protocol compliance, accurate data collection and sample acquisition. Qualifications Baccalaureate Degree in Nursing is required. Masters in Nursing or health related field is preferred Certification in specialty area preferred 5 years progressive managerial and clinical job related experience specific to area of responsibilities New York State License with current registration as a registered professional nurse BLS, ACLS Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $192328 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Aledade

Clinical Population Health Manager, Remote

The Population Health Manager is a collaborative, strategic clinical leader who helps drive the success of Aledade’s value-based care initiatives by championing health equity and leveraging data-driven insights. This role specifically focuses on high-impact, low-performing outlier practices that have a unique opportunity to improve the population health of their communities by addressing health equity. This role facilitates high-level change management, performance improvement, and the implementation of specialized programs, such as those related to Social Determinants of Health (SDOH). The Manager is an innovative self-starter responsible for developing new population health initiatives and forging external partnerships to secure resources for patients. This role must gain credibility with multiple stakeholders in order to facilitate the implementation of strategic plans that optimize patient outcomes. This position requires 50% travel to partner practices to conduct in-depth assessments and facilitate change. \n Primary Duties: Change Management & Strategic Implementation: Develop and execute strategic change management plans for new, complex population health initiatives. Lead discussions with practice leadership to identify performance barriers and co-create innovative, practice-specific solutions. Manage and own the "Gemba Walk" process, conducting comprehensive on-site assessments and developing strategic action plans to drive practice transformation. Serve as the primary subject matter expert for the implementation of new population health programs and initiatives across practices. Performance Improvement & Data Utilization: Lead the analysis of complex practice performance data to identify trends and opportunities for improvement in quality metrics, patient engagement, and cost efficiency. Research and analyze public health data and community-specific challenges that impact a practice's ability to achieve value-based care (VBC) outcomes. Translate high-level data and analytics into actionable, strategic insights for practice leadership and staff. Drive the implementation and management of specialized Social Determinants of Health (SDOH) solutions at the point of care to address health equity. Work directly with local hospitals and health plans to secure critical resources for under-resourced patients. Relationship Management & Collaboration: Build and maintain strategic partnerships with both internal Aledade teams and practice leadership to ensure seamless integration of new population health resources and initiatives. Design and deliver advanced training programs for practice staff on strategic workflows and the effective use of Aledade's population health tools. Minimum Qualifications: Bachelor’s degree in relevant field required 5+ years of experience in healthcare, with a strong focus on practice management, quality improvement, or population health Proven experience in change management and strategic implementation of new programs, Certification in Change Management (e.g., PROSCI, Lean Six Sigma) Preferred Qualifications: Clinical license in good standing: RN, Pharmacist, APRN, PA Master's degree in Public Health, Healthcare Administration, or a related field preferred Expertise in data analysis and ability to translate data into actionable insights for diverse audiences and drive data-informed decisions Deep understanding of value-based care, health equity and Social Drivers of Health (SDOH) Exceptional communication and relationship-building skills, with the ability to influence and collaborate with practice leadership Excellent communication, interpersonal, and presentation skills Knowledge of value-based care models (e.g., MSSP, Medicare Advantage) and quality metrics Experience with electronic health records (EHRs) and population health management tools Must be results-oriented with high adaptability in dynamic healthcare settings and the ability to support multiple projects simultaneously and autonomously Strong intuition for exercising discretion and confidentiality Physical Requirements: Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required. Ability to drive to partner practices. Drivers license in good standing. Ability to travel 50%+ of the time to partner practices \n Who We Are: Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
Down East Community Hospital

Provider Practice Manager

Description Work Type: Full Time The Practice Manager is responsible for operational management of the practice(s) and is required to exercise a high degree of independent judgment and creativity to identify opportunities and problems, analyze data, develop initiatives and solutions and meet program goals. Responsibilities include day to day operational management, revenue integrity, budgeting, facilitating provider relations and managing within hospital policies, procedures and contracts. JOB RESPONSIBILITIES (Essential Job Functions) Provides management, leadership, direction, and coordination of practice operations. Performs direct oversight and provides instruction to provider practice supervisors/leads as applicable. Maintains regular communications with Physicians and Advance Practice Providers within the practice and other medical staff involved with the department. Maintains practice budget and monthly financial operations. Responsible for planning and execution of financial goals. Coordinates the development of provider practice schedules and coordinates communication of initial and revised schedules, including call schedules as appropriate. Prepares quality and financial indicators for each provider practice and oversees success of those indicators. Manages Meaningful Use and Accountable Care Organization performance within organizational goals. Evaluates practice performance to State, Federal, and other conditions of participation and takes action as needed to maintain compliance. Establishes practice operating policies and procedures to improve operating efficiency and reviews and updates policies annually. Addresses patient complaints according to hospital policy for each practice. Leads office staff recruitment. Participates in provider recruitment. Participates in marketing development for provider practices. Supports high standards of patient care. Maintains confidentiality according to hospital policies. Demonstrates a clear understanding of, and commitment to, the hospital’s mission, vision and values as well as service excellence standards while completing all tasks and responsibilities. Maintains reliable attendance and punctuality. Complies with the Code of Conduct and all appropriate policies and procedures. Other duties, as assigned, that are relevant to the position and department. *DECH is an equal opportunity employer. Requirements MINIMUM QUALIFICATIONS: Education: Bachelor’s Degree or equivalent combination of education and experience. Certified Medical Practice Executive (CMPE) completion within 6 months of employment. Experience: 3-5 years of progressive, supervisory experience preferred. Demonstrated ability to assess and lead professionals and manage others through influence and collaboration. Demonstrated ability to conduct and interpret quantitative and qualitative analysis. Must have excellent interpersonal and verbal and written communication skills. The ability to prioritize multiple agendas, issues and concerns, including the ability to follow through on commitments and issues in an accurate and timely manner is required. Demonstrates attributes of a leader Understanding of current regulatory, licensure and accreditation issues. Ability to handle sensitive issues in a tactful, constructive manner, with a view to problem resolution. Ability to work independently as well as in a team setting.
EvergreenHealth

Program Manager-Population Health

$87,443 - $139,859 / year
Wage Range: $87,443 - $139,859 per year Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity. Job Summary: Provides leadership and support to improve quality performance for the EvergreenHealth clinics, which includes EvergreenHealth Primary Care Clinics, EvergreenHealth Specialty Clinics and Urgent Care. Coordinates with others, including IT, Finance, Population Health, Clinical Integration, and the clinics to ensure implementation and ongoing improvement of the quality structures, processes and outcomes necessary to achieve outstanding clinical outcomes and absolute safety. Primary Duties: Partners with Ambulatory Quality Officer, EHMG Executive Medical and Operational leadership to advance Population Health initiatives and, achievement of multi-specialty quality and value-based care programs including areas of clinical quality, care optimization, performance measurement, data deployment, patient specific program implementation for risk adjustment, quality, and cost of care. Partners with EHMG operations teams to execute against care, quality and financial measures outlined in governmental, commercial, ACO and other FFS/enhanced FFS/Incentive based contracts. Responsible for the production and dissemination of various reports, dashboards, insights, and information to drive performance improvement associated with EvergreenHealth Medical Group Clinics, including Preventive Health and Health Maintenance initiatives. Responsible for tracking performance across various contractual models (e.g., MACRA,Medicare Advantage, etc.) and coordinating Clinical Integration, EHM Finance, IT, and administrative stakeholders to identify and address opportunities for improvement. Responsible for maintaining and reporting EHMG governmental quality metrics. Responsible for maintaining and reporting EHMG commercial insurer quality metrics. Coordinates production of quality-related reports, analyzes the data to identify opportunities for improvement, supports leaders and staff to develop appropriate improvement/risk mitigation plans. In collaboration with leadership, identifies improvement priorities and targets, sets annual goals, and facilitates improvement work as needed. Maintains current knowledge of public reporting initiatives and national and local clinical improvement initiatives that pertain to the EvergreenHealth Clinics. Decision-making regarding appropriateness of performance improvement methods, implications of data (including trends, variation, and best practice), and need for changes in process or practice. Works with others in a coaching and facilitator role to ensure the effectiveness of the performance improvement process. Organizes meetings, projects, and reports of various improvement activities. Coordinates the ongoing review, update and communication of quality related polices, procedures, and processes in support of achieving outstanding clinical outcomes and absolute safety. Performs other duties as assigned. License, Certification, Education or Experience: REQUIRED for the position: Bachelor’s Degree or equivalent combination of education and experience. 5 years of increasingly responsible quality and operations experience in a healthcare setting Previous experience working with quality management. Ability to use quality and quantitative data. Knowledge of quality improvement practices and methodology. Experience with quality performance measures, such as HEDIS, STARs, and patient experience measures. Experience with risk adjustment models. DESIRED for the position: Certified Professional in Healthcare Quality (CPHQ) Clinical licensure Experience in an Accountable Care Organization Experience with Epic or other EMR’s Benefit Information: Choices that care for you and your family At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being. Medical, vision and dental insurance On-demand virtual health care Health Savings Account Flexible Spending Account Life and disability insurance Retirement plans 457(b) and 401(a) with employer contribution) Tuition assistance for undergraduate and graduate degrees Federal Public Service Loan Forgiveness program Paid Time Off/Vacation Extended Illness Bank/Sick Leave Paid holidays Voluntary hospital indemnity insurance Voluntary identity theft protection Voluntary legal insurance Pay in lieu of benefits premium program Free parking Commuter benefits Cafeteria & Gift Shop Discount View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below. EvergreenHealth Benefits Guide
Infusion for Health

Nurse Practitioner Manager

The Infusion for Health Nurse Practitioner Manager will play a crucial role in providing clinical leadership, managing day-to-day operations, and ensuring high-quality patient care within multiple ambulatory infusion centers. This leadership position will be responsible for managing a diverse team, including Registered Nurses, Licensed Vocational Nurses, Medical Assistants, and Mixologists, in delivering high-quality specialty infusions and injections to patients. This role is responsible for clinical oversite, recruiting & managing staff members, ensuring smooth clinic operations, and optimizing workflows. This role requires a combination of clinical expertise, leadership experience, and strong organizational skills to support the success of the teams managed. In this role you will be covering our clinics in both Colorado , with consistent travel throughout all clinics. DUTIES AND RESPONSIBILITIES Clinical Leadership: Engages in remote and in-person supervision in collaboration with the Medical Director, including virtual case discussions, care-plan development, escalated patient issues & reactions, review of infusion protocols, and documentation audits. Ensure that clinical protocols are being followed, and patient safety is prioritized. Collaborate with healthcare professionals to develop and implement patient care plans, ensuring individualized, evidenced-based care. Review and sign off on treatment notes and patient documentation for accuracy and compliance. Occasionally provide direct patient care when required to ensure patient care needs are met or to demonstrate clinical skills for staff. Team Leadership & Development: Manage a team of healthcare professionals, including RNs, LVNs, MAs, and mixologists, across multiple clinic locations. Lead in the interviewing and hiring process of new team employees. Conduct regular performance reviews, coaching sessions, and 1:1s to ensure the team is supported, collaborating effectively, and meeting individual & organizational expectations. Provide leadership and training in fostering a collaborative and positive team culture, encouraging continuous learning and improvement. Operational Management: Oversee the daily operations of multiple ambulatory infusion clinics, ensuring efficient workflows and patient care delivery. Monitor clinic schedules, staffing, and resource allocation to optimize safety, productivity and patient experience. Maintain compliance with organizational standards, regulatory requirements, and industry best practices. Track and analyze clinic performance data, ensuring that key metrics (e.g., patient satisfaction, clinical outcomes, operational efficiency) are consistently met. Develop and implement strategies to improve clinic performance and patient care delivery. Perform audits of inventory management and supplies, ensuring compliance with regulatory requirements. Quality Assurance and Compliance: Monitor and maintain compliance with regulatory standards, polices, and procedures. Assist with the implementation of quality improvement initiatives. Lead the preparation efforts and assist in day of activities or regulatory audits and accreditation site surveys. Conduct on-site visits to each of the clinics at least once a month to observe workflows, meet with team members one on one, and provide on-the-ground support. Offer real-time coaching and mentoring to staff, with a focus on continuous process improvement and enhancing patient care. QUALIFICATIONS & SKILLS Strong interpersonal and communication skills, with the ability to lead and motivate a team. Ability to manage complex clinical and operational issues in a fast-paced environment. Strong problem-solving and decision-making capabilities. Keen assessment and monitoring skills; ability to identify medication reactions quickly. Skilled at performing intravenous catheter placement and monitoring for signs and symptoms of infusion related complications. Competent in the care, use, and maintenance of central lines. Able to demonstrate infection control precautions and sterile technique. Possess knowledge of IV medications, biologics, fluids, and blood components. Skilled in drawing labs using aseptic technique. Ability to engage effectively in partnership with referring providers, deescalate challenging patient situations, and respond to grievances assuring the highest level of service to our partners and patients. Strong computer skills, including word processing, efficient use of the internet and email, and experience with Electronic Medical Records (EMR). EDUCATION & EXPERIENCE Master’s degree in Nursing (NP) from an accredited program. Current Nurse Practitioner licensure in the state(s) of practice. Minimum of 5 years of clinical experience, preferably in infusion therapy or related specialty. 2 years in healthcare leadership or management role preferred. Proven experience working with, influencing, and managing individuals with different licenses and scope of practice. Basic Life Support (BLS) required American Academy of Nurse Practitioner Certified Board (AANPCB) or American Nurses Credentialing Center (ANCC) required
Infusion for Health

Nurse Practitioner Manager

The Infusion for Health Nurse Practitioner Manager will play a crucial role in providing clinical leadership, managing day-to-day operations, and ensuring high-quality patient care within multiple ambulatory infusion centers. This leadership position will be responsible for managing a diverse team, including Registered Nurses, Licensed Vocational Nurses, Medical Assistants, and Mixologists, in delivering high-quality specialty infusions and injections to patients. This role is responsible for clinical oversite, recruiting & managing staff members, ensuring smooth clinic operations, and optimizing workflows. This role requires a combination of clinical expertise, leadership experience, and strong organizational skills to support the success of the teams managed. In this role you will be covering our clinics in both Washington , with consistent travel throughout all clinics. DUTIES AND RESPONSIBILITIES Clinical Leadership: Engages in remote and in-person supervision in collaboration with the Medical Director, including virtual case discussions, care-plan development, escalated patient issues & reactions, review of infusion protocols, and documentation audits. Ensure that clinical protocols are being followed, and patient safety is prioritized. Collaborate with healthcare professionals to develop and implement patient care plans, ensuring individualized, evidenced-based care. Review and sign off on treatment notes and patient documentation for accuracy and compliance. Occasionally provide direct patient care when required to ensure patient care needs are met or to demonstrate clinical skills for staff. Team Leadership & Development: Manage a team of healthcare professionals, including RNs, LVNs, MAs, and mixologists, across multiple clinic locations. Lead in the interviewing and hiring process of new team employees. Conduct regular performance reviews, coaching sessions, and 1:1s to ensure the team is supported, collaborating effectively, and meeting individual & organizational expectations. Provide leadership and training in fostering a collaborative and positive team culture, encouraging continuous learning and improvement. Operational Management: Oversee the daily operations of multiple ambulatory infusion clinics, ensuring efficient workflows and patient care delivery. Monitor clinic schedules, staffing, and resource allocation to optimize safety, productivity and patient experience. Maintain compliance with organizational standards, regulatory requirements, and industry best practices. Track and analyze clinic performance data, ensuring that key metrics (e.g., patient satisfaction, clinical outcomes, operational efficiency) are consistently met. Develop and implement strategies to improve clinic performance and patient care delivery. Perform audits of inventory management and supplies, ensuring compliance with regulatory requirements. Quality Assurance and Compliance: Monitor and maintain compliance with regulatory standards, polices, and procedures. Assist with the implementation of quality improvement initiatives. Lead the preparation efforts and assist in day of activities or regulatory audits and accreditation site surveys. Conduct on-site visits to each of the clinics at least once a month to observe workflows, meet with team members one on one, and provide on-the-ground support. Offer real-time coaching and mentoring to staff, with a focus on continuous process improvement and enhancing patient care. QUALIFICATIONS & SKILLS Strong interpersonal and communication skills, with the ability to lead and motivate a team. Ability to manage complex clinical and operational issues in a fast-paced environment. Strong problem-solving and decision-making capabilities. Keen assessment and monitoring skills; ability to identify medication reactions quickly. Skilled at performing intravenous catheter placement and monitoring for signs and symptoms of infusion related complications. Competent in the care, use, and maintenance of central lines. Able to demonstrate infection control precautions and sterile technique. Possess knowledge of IV medications, biologics, fluids, and blood components. Skilled in drawing labs using aseptic technique. Ability to engage effectively in partnership with referring providers, deescalate challenging patient situations, and respond to grievances assuring the highest level of service to our partners and patients. Strong computer skills, including word processing, efficient use of the internet and email, and experience with Electronic Medical Records (EMR). EDUCATION & EXPERIENCE Master’s degree in Nursing (NP) from an accredited program. Current Nurse Practitioner licensure in the state(s) of practice. Minimum of 5 years of clinical experience, preferably in infusion therapy or related specialty. 2 years in healthcare leadership or management role preferred. Proven experience working with, influencing, and managing individuals with different licenses and scope of practice. Basic Life Support (BLS) required American Academy of Nurse Practitioner Certified Board (AANPCB) or American Nurses Credentialing Center (ANCC) required
Midi Health

Senior Nurse Practitioner Manager

Senior Nurse Practitioner Manager (Senior NPM), IWC Remote (U.S.-based) | Full-Time Reports to: Clinical Director Role Summary Midi is hiring a Senior Nurse Practitioner Manager (Senior NPM) to run day-to-day care delivery execution for a distributed clinical team. This is a hands-on leadership role that includes direct patient care . You will lead Nurse Practitioner Managers and their clinician teams, ensure clinical coverage and access remain stable, enforce clinical and operational standards, and address performance issues early. You will also maintain an active clinical schedule to stay grounded in care delivery and support escalation readiness and quality oversight. This role requires high responsiveness, operational rigor, and comfort with accountability . Candidates seeking advisory-only leadership or minimal patient care should not apply. Core Responsibilities Leadership & Execution Lead and performance-manage NP Managers; set clear expectations for reliability, clinical quality, and day-to-day execution. Run the NP Manager operating cadence (manager syncs, performance check-ins, issue tracking) and ensure follow-through. Translate Clinical Director direction into clear priorities and measurable outcomes. Intervene quickly when performance, coverage, or quality issues emerge. Direct Patient Care (Required) Maintain an active clinical schedule, including patient panel, emergency, and recovery visits. Deliver care in alignment with Midi protocols, scope of practice, and documentation standards. Use direct care experience to inform coaching, escalation handling, and quality improvement. Coverage, Capacity & Operations Ensure stable scheduling, on-call coverage, time allocation, and vacation planning through manager workflows. Monitor capacity and access risk; coordinate rapid adjustments to protect patient care and clinician experience. Maintain consistent day-to-day operating expectations across the team. Clinical Oversight & Escalations Enforce adherence to protocols, scope, and documentation standards. Own team-level triage and escalation workflows; ensure timely resolution and follow-up. Identify recurring risk patterns and escalate recommendations to the Clinical Director. Performance Management & Development Set and uphold the performance bar for NP Managers; hire, onboard, and develop leaders. Identify performance gaps early and drive corrective action. Partner with People/HR on complex workforce situations; escalate high-impact issues as needed. Cross-Functional Execution & Quality Coordinate with People/HR, IT, Product, Informatics, and Operations to execute readiness and change initiatives. Support quality, safety, and peer review processes; ensure action items are implemented and sustained. Role-model Just Culture principles in performance and escalation handling. Required Qualifications Candidates must meet all of the following : Licensed NP/APRN with an active, unencumbered license and board certification . 5+ years of clinical experience , including recent direct patient care and independent patient panel management. Ability to maintain an active clinical schedule alongside leadership responsibilities. Experience delivering care and/or leading teams in regulated healthcare environments ; telehealth experience strongly preferred. 3+ years of people leadership experience , including managing clinicians; experience managing managers preferred. Demonstrated ability to manage coverage, capacity, and operational execution across a distributed team. Strong clinical judgment and confidence navigating escalations, documentation standards, and quality signals. Clear, direct communicator who drives accountability with consistency and empathy. Ability to work remotely while physically located within the United States . Preferred Qualifications Experience in high-growth or scaling virtual care organizations. Multi-state licensure or willingness and ability to obtain and maintain additional state licenses. Experience with peer review, case review workflows, or quality improvement initiatives. Details Reporting to: Clinical Director Employment Type: Full time (1.0 FTE), exempt Compensation Range: $165,000 - $175,000 annually Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Please find our CCPA Privacy Notice for California Candidates here .
Sampson Regional Medical Center

Practice Manager

Sampson Regional Medical Center is hiring a full-time Practice Manager to join our Practice Management team. Description: The Practice Manager is responsible for the management of staff and patient care within the practices. In collaboration with the Director of Practice Management, will oversee the operations, staff, and workflows of the practices. This leader is responsible for supporting staff in their assigned roles to provide quality patient care. Providing support and training to all clinical and non-clinical staff and maintaining competency. The Practice Manager identifies, develops, and supports performance metrics that align with organizational strategic initiatives and goals. Responsibilities include: Directs broad operations of a medical practice to ensure the provision of comprehensive departmental services in compliance with all regulatory agencies and hospital requirements. Coordinates and oversees departmental services. Continuously assesses measures and improves departmental performance through positive employee engagement activities. Inspires others with the credibility to enlist action. Demonstrates clinical, technical, and managerial competency. Analyze results, derive conclusions, and recommend improvement activities and priorities. Ensures effective plans are in place to meet goals. Guides staff through change by providing clear communication and utilizing change management strategies. Read financial data to prioritize activities that improve the financial health of the practice through responsible management of departmental resources. Effectively communicates throughout the organization and externally to patients and other stakeholders. Provides leadership to direct reports through effective hiring, comprehensive department orientation, training, mentoring, and coaching. Responds to and resolves patient complaints. Transitions between practices and performs other duties as needed. Requirements: Registered Nurse in the state of North Carolina, LPN or Certified Medical Assistant required. Bachelor's degree in health-related field preferred or BSN. BLS certification required. Must have previous physician office leadership experience. Competent in EKG testing, blood draws and injections. Must demonstrate proficiency and knowledge of Electronic Medical Record documentation in accordance with Meaningful Use objectives. Must be dependable, flexible and committed to providing outstanding patient care. Hours: Monday - Friday: 8:00 am - 5:00 pm. May work other hours for the effective operation of department. Your Health, Our Passion!
Mount Sinai Health System

Clinical Program Manager - Clinical Command Center - Split Shift

$151,408.89 - $180,000 / year
Description The Clinical Program Manager, Clinical Command Center is a Registered Professional Nurse, Physician Assistant, or Nurse Practitioner, who manages the 24 hour a day functions of health-system throughput, transfer center, quality, and delivery of care. The Clinical Program Manager, Clinical Command Center participates in the coordination of global clinical programs for designated patient populations, collaborates with health system clinical teams to facilitate patient admissions, discharges, intra-hospital and inter-facility transfer processes. Responsible for assuring compliance with mandated clinical interventions inclusive of core measures within all system hospitals and entities. Oversees daily Mount Sinai Health System (MSHS) activities, which includes but is not limited to, policy and program development, staff training, patient assessments, patient throughput, managing patient emergencies and supporting patient-centered care. Responsibilities 1. Leads the Logistics teams in the coordination of patient movement and bed assignments, based on appropriate level of care and patient aggregation from health-system Emergency Departments, Perioperative Services, Direct Admissions, patient transfers, within the hospital and transfers from other hospitals identified by the Transfer Center, for health-system admission. 2. Has authority to lead teams in lieu of the Chief Operating Officer of The Clinical Command Center of the MSHS to insure projects requiring coordination of multiple services and departments result in successful completion. Acts as designee for the COO of the CCC to approve diversion decisions. 3. Devises strategy and interacts with CMOS, CNOs and COOs of system hospitals on the placement of patient populations in 8 hospitals and over 95 inpatient units. Promotes optimum utilization of system hospital beds by conducting rounds and communicating with admission planners, admitting staff, Emergency Department, Perioperative Services, Transfer Center and clinical and administrative staff on the patient care units regarding bed availability, current census, admission and throughput needs. 4. Facilitates MSHS multidisciplinary huddles, to review and expedite patient movement across all hospital campuses. Clinically reviews patient charts and works with MSHS Medical, Nursing, Infection Prevention, Transport, and Environmental Services departments to validate infection/isolation protocols for safe patient placement. 5. Leads and interacts with senior leadership within the health system to level load patient populations, with a working knowledge of every service line, for every level of care, from ICU to med surg, across the health system. Intervenes in conflicts as needed. Liaises with Nursing and Providers to facilitate patient discharges, inter-facility and intra-hospital transfer processes. 6. Executes the goals and objectives of the MSHS Clinical Command Center’s Throughput, Transfer Center and Telemedicine divisions that are consistent with Mount Sinai Health System or School of Medicine’s policies and federal, state and local regulations. Advises senior leadership of operational issues related to department activities within all divisions. 7. In conjunction with health-system Nursing, Medical, Infection Prevention and Quality Leadership, coordinates performance improvement activities within designated clinical specialties, that include but are not limited to: the verification of isolation and infectious precautions patient populations, constant observation and patient restraints review, risk management activities identifying and communicating issues of risk, discharge planning and follow-up, patient and family education and quality improvement programs. 8. Partners with all clinical institutes i.e., Critical Care Institute, in the management of critical care patient throughput throughout the Mount Sinai Health System. 9. Develops and designs action plans to support performance and provides support and educational resources to departments and services for optimal care delivery, across MSHS. Demonstrates the ability to work with all clinical and non-clinical teams and displays critical thinking for comprehensive health-system bed management, transfer services and global patient throughput. 10. Oversees the collection, compilation, and analysis of all health-system throughput activity data to evaluate operational performance and competence. Coordinates 6AM Census, Throughput, Transfer Center and Telemedicine updates. Addresses and resolves daily issues arising from increased census and decreased bed availability. 11. Oversees and collaborates with Nursing, Support Services, Ancillary Services, Clinical IT, Environmental Services and more to ensure appropriate discharge timing and throughput. Leads patient inter and intra hospital flow decisions and surge planning. Coordinates active engineering projects across the health-system. 12. Liaises with Nursing, Providers and interdisciplinary teams to facilitate patient discharges, inter-facility and all transfer processes throughout the health-system. Follows up on patient concerns in a timely manner and assists with service recovery as appropriate. Considers the patient’s preferences and expressed needs in all aspects of the patient movement process. Conducts quality and safety investigations, prepares and participates in the RCA process and establishes and implements process improvement plans. 13. Coordinates accurate, current/up-to-date census and patient bed availability information for all system hospitals. Acts as designee for the CMO of MSH to report situational statistics. 14. Oversees 24 hour patient care delivery, throughput, transfer center and Clinical Command Center staffing and processes to ensure efficient and effective operations. Serves as a clinical role model and professional resource to staff and other members of the health care team. Collaborates with care teams, across the health system, in the development, implementation, and ongoing review of policies, procedures, and standards of care. 15. Aware of and responsive to budgetary constraints and incorporates financial principles into program development and allocation of resources. Acts as designated authority for financial authorizations in lieu of insurance approval on off hours. 16. Recruits, orients, trains, coaches, counsels, mentors, disciplines, and evaluates staff in accordance with all internal policies and procedures. Manages affected team members in compliance with collective bargaining agreement. 17. Conducts regular staff meetings to ensure communication with staff about progress, changes and compliance with health-system policies and procedures. Daily reviews and assigns tasks and responsibilities, plans, monitors and appraises job performance. Huddles with staff daily, at the start of every shift, to identify high-risk patients and situations that require special attention. Attends and facilitates health system huddles to receive and report situational awareness across the health-system. 18. Assures readiness for Joint Commission and other agency surveys. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and corrective action plan implementation across the health-system. 19. Serves as preceptor for new leaders and other staff. May work variable shifts/hours and weekends, within the Clinical Command Center, to meet the changing needs within any/all MSHS hospitals. 20. Other duties assigned as required. Qualifications Must be a Licensed Registered Nurse, Physician Assistant or Nurse Practitioner Registered Nurse Bachelor?s Degree in Nursing (BSN) required, Master?s preferred Physician Assistant Graduation from Accredited Physician Assistant Program, Masters preferred Nurse Practitioner Certified by the New York State Department of Education as a Nurse Practitioner 1. Five (5) years of clinical experience in a hospital setting 2. Two (2) years of critical care and/or emergency department experience preferred 3. Two (2) years of management or supervisory experience preferred 4. One (1) year of Patient Flow experience preferred 5. EPIC experience preferred. Registered Nurse Licensed NYS Registered Professional Nurse Certification: Basic Life Saver (BCLS) Required Certification: ACLS (in ED; PACU/ASU; ICUs; Telemetry Units; SDU; IR, Interventional Cardiology ( Physician Assistant NCCPA Board Certification New York State Licensure BLS and ACLS Certification Nurse Practitioner Credentialed through Committee of the Medical Board with approved Delineation of Privileges Licensed NYS Registered Professional Nurse Certification: Basic Life Saver (BCLS) Required Certification: ACLS (in ED; PACU/ASU; ICUs; Telemetry Units; SDU; IR, Interventional Cardiology Non-Bargaining Unit, 207 - HSO SYSTEM THROUGHPUT - COR, Mount Sinai Hospital Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $151408.89 - $180000 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Mount Sinai Health System

Clinical Program Manager, Patient Safety & Quality Manager (RN/NP Required) - Critical Care Institute

$115,494 - $192,328 / year
Description The mission of the Patient Safety and Quality department within the Mount Sinai Institute of Critical Care Medicine (ICCM) is to enhance patient outcomes by ensuring critically-ill patients receive the highest standards of care through continuous improvement and a maintaining a culture of safety. As a PSQ Manager, you will join a collaborative team that works closely with clinical providers, administrative staff, and other stakeholders to develop, implement, promote, and monitor initiatives that improve the delivery of quality care among critically-ill patients across all Mount Sinai Hospital System (MSHS) sites. This position is full-time and scheduled onsite during regular business hours at the Mount Sinai Hospital Campus, located in the Upper East Side of New York City. Responsibilities Establishes and maintains collaborative relationships with nursing staff, leadership, medical staff and other administrative staff. Monitor quality performance metrics established by ICCM and Mount Sinai Health System. Help interdisciplinary teams identify areas of opportunity and provide guidance through QI process. Regularly review clinical documentations to ensure adherence to policy and accepted standards of care. Helps reduce healthcare-associated infections (HAI) by providing recommendations for invasive device removal when clinically appropriate. Consult with medical providers regarding National Healthcare Safety Network (NHSN) guidelines to ensure accuracy and compliance with established healthcare standards. Organizes and facilitates high-level presentations on behalf of ICCM, including designing slidedecks, creating an agendas, maintaining minutes, and providing follow-up on deliverables. Provide education seminars regarding quality improvement. Qualifications Baccalaureate Degree in Nursing is required. Masters in Nursing or health related field is preferred Certification in specialty area preferred (i.e. CCRN-Adult) 5 years directly related experience (some supervisory preferred) New York State License with current registration as a registered professional nurse Preferred: A minimum of 3 years of recent clinical experience in an adult ICU setting within a tertiary healthcare center Experienced designing, implementing, and measuring the impact of QI projects using rapid-cycle frameworks, such as PDSA Skilled in evaluating and interpreting complex data sets to identify trends, patterns, and opportunities for improvement Knowledgeable of roles of regulatory and data benchmarking organizations, such as CMS, NHSN, NDNQI, and The Joint Commission Demonstrates excellent interpersonal communication skills and adapts effectively to diverse audiences at all organizational levels Proficient in Microsoft Excel, Microsoft PowerPoint, and EPIC Hyperspace software Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $192328 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Austin Regional Clinic

Clinical Quality Manager

ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/ PURPOSE The Clinical Quality Manager is responsible for implementation, management and oversight of clinical quality strategy initiatives both internally and across ARC’s value-based contracts to improve quality and cost outcomes. Establishes strong collaborative relationships with payer partners to reach mutually defined cost and quality goals. Collaborates with other departments, healthcare systems, health plans and other organizations to develop, support and coordinate functions. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Oversees implementation of clinical and quality strategy of ARC’s value-based contracts including collaboration with ARC’s operational leads, payers and partners to achieve quality goals Manages health plan clinical quality relationships and business operations. Serves as clinical liaison with payer partners and ensures deliverables are met. Develops presentations/reports and participates in discussions to facilitate effective JOCs with payers. Responsible for recruiting, coaching, motivating, scheduling, evaluating, and training employees. Responsible for performance evaluations, disciplinary actions, staff training and development, promoting teamwork and fostering a positive work environment. Assumes a leadership role in executing clinical projects including the implementation and management of new quality programs, quality measures, applications and new lines of business including new risk arrangements. Leads coordination of performing and submission of ACO, HEDIS and Medicare STARS clinical abstraction and quality attestation process for all value-based health plans. Attends Clinical Quality Committee, Pedi Clinical Quality Committee and Nursing Ops (if applicable) meetings regularly and participates on sub-committees as needed. Identifies, analyzes and prepares evidence-based and clinically actionable materials for Clinical Quality Committee review and distribution on matters involving patient and employee health. Researches clinical quality best practices, provides recommendations, and assists with implementation for all specialties with quality initiatives. Develops and implements Population Health/Clinical Quality-specific written policies, protocols and programs, and monitors adherence to system-wide policies/standardizations. Participates and directs continued development of ARC provider scorecards and integration into ARC practices. Oversees quality metric performance and ensure goals and objectives are met. Works with operational management and nursing leadership to develop cooperative processes to assure effective coordination on various quality improvement projects. Tracks and monitors quality performance and engages in open and constructive dialogue with teams. Defines methods for measuring program success and demonstrating program effectiveness in partnership with Clinical Analytics team. Leads ARC Clinical Quality Committee activities, meetings and discussions with and between departments within the organizations. Promotes long term financial stability and sustainable growth to safeguard our ability to continue to offer high quality, coordinated care. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Interviews prospective employees and communicates with Human Resources throughout the hiring process. OTHER DUTIES AND RESPONSIBILITIES Performs other duties as assigned. QUALIFICATIONS Education and Experience Required : High school diploma or equivalent. Bachelor of Science degree. At least three (3) or more years of experience working in quality improvement, a managed care setting, or population health. Previous management or project management experience, including experience engaging and collaborating with all levels of staff, multiple management levels including clinical teams, business leaders, and physicians. Preferred: Master’s degree in healthcare related field. Graduate of accredited nursing school. Knowledge and experience with ACOs and/or experience related to value-based payment structures. Knowledge of HEDIS and Medicare STARS measures, MSSP ACO requirements or other population health based programs. Experience with clinical quality program administration. Prior experience working with physicians and physician organizations. Prior experience working with performance and quality improvement processes and project management. Knowledge, Skills and Abilities Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints. Ability to understand complex problems and to collaborate and explore alternative solutions. Ability to have a strong attention to detail. Ability to be a self-starter with a need for minimal intervention or supervision. Ability to clarify directions when needed to continue tasks. Ability to multi-task and readily accept new responsibilities. Excellent customer service skills. Excellent computer and keyboarding skills, including familiarity with Windows. Excellent verbal and written communication skills. Ability to manage competing priorities. Ability to align own actions with those of other team members committed to common goals. Ability to work in a team environment. Ability to be a self-starter with a need for minimal intervention or supervision. Ability to clarify directions when needed to continue tasks. Ability to engage others, listen and adapt response to meet others’ needs. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Certificate/License Licensed Registered Nurse in State of Texas preferred. Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card preferred.
MUSC

Nurse Practitioner Manager - Physician Assistant Manager, CTICU

Job Description Summary The APP Manager ( Nurse Practitioner or Physician Assistant ) is a valued member of the intensive care team who has coordination and clinical skills required for the comprehensive management of critical care medicine patients. Through relationships in an interprofessional culture that supports all members of the healthcare team, the Nurse Practitioner Manager or Physician Assistant Manager will demonstrate specialized skills in the care of patients and families undergoing operative and other invasive procedures. The APP coordinates involvement of medical/surgical specialty teams, practicing in a collaborative environment necessary to develop a comprehensive plan for the patient. Reviews the plan of care with the other members of the clinical team, participates in directing that care. The provider will work with the team to ensure adherence to protocol requirements and regulatory guidelines contributing to excellence in patient care, research, teaching, and leadership to the organization and profession. They will perform diagnostic/therapeutic procedures; peri-procedural services, and coordinate discharge planning to next level of care (as applicable). Entity University Medical Associates (UMA) Only Employees and Financials Worker Type Employee Worker Sub-Type​ Regular Cost Center CC003541 COM ANES Critical Care CC Pay Rate Type Salary Pay Grade Health-33 Scheduled Weekly Hours 40 Work Shift Job Description • Upholds MUSC core values including excellent collaboration skills, professional standards of behavior, and executive presence. • Nurse Practitioner Manager or Physician Assistant Manager partners with Department/Practice Area physician and administrative leadership, ICCE, and the APP Best Practice Center. • Attend all Department/Faculty/Staff meetings when necessary and communicate appropriate updates to APPs and meets with their highest physician leader, administrator, and APP Best Practice Center. • Develop and implement any new initiatives involving APPs in conjunction with the APP Best Practice Center. • Participate in candidate interviews and new hire orientation • Assist in facilitating the development, support, and management of the APRN/PA group within the department. • Develop staffing systems which respond effectively and quickly to changes in patient volume, acuity or service demands. • Lead department/division/practice area APP meetings monthly (training with APP Best Practice Center). • Manage MUSC/External student APP requests and coordinate schedule/primary preceptors. Additional Job Description Minimum Required Education and Experience: 1 year experience within current role (internal MUSC only). Required Licenses/Certifications/Registrations: Completion of an accredited Physician Assistant program and currently licensed or completion of an accredited Nurse Practitioner Program and currently licensed. Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
MUSC

APP Manager (Nurse Practitioner or Physician Assistant) - CTICU - MUSCP

Job Description Summary The APP Manager (Nurse Practitioner or Physician Assistant) is a valued member of the intensive care team who has coordination and clinical skills required for the comprehensive management of critical care medicine patients. Through relationships in an interprofessional culture that supports all members of the healthcare team, the Nurse Practitioner or Physician Assistant will demonstrate specialized skills in the care of patients and families undergoing operative and other invasive procedures. The Nurse Practitioner or Physician Assistant coordinates involvement of medical/surgical specialty teams, practicing in a collaborative environment necessary to develop a comprehensive plan for the patient. Reviews the plan of care with the other members of the clinical team, participates in directing that care. The provider will work with the team to ensure adherence to protocol requirements and regulatory guidelines contributing to excellence in patient care, research, teaching, and leadership to the organization and profession. They will perform diagnostic/therapeutic procedures; peri-procedural services, and coordinate discharge planning to next level of care (as applicable). Entity University Medical Associates (UMA) Only Employees and Financials Worker Type Employee Worker Sub-Type​ Regular Cost Center CC003541 COM ANES Critical Care CC Pay Rate Type Salary Pay Grade Health-33 Scheduled Weekly Hours 40 Work Shift Job Description • Upholds MUSC core values including excellent collaboration skills, professional standards of behavior, and executive presence. • Nurse Practitioner Manager or Physician Assistant Manager partners with Department/Practice Area physician and administrative leadership, ICCE, and the APP Best Practice Center. • Attend all Department/Faculty/Staff meetings when necessary and communicate appropriate updates to APPs and meets with their highest physician leader, administrator, and APP Best Practice Center. • Develop and implement any new initiatives involving APPs in conjunction with the APP Best Practice Center. • Participate in candidate interviews and new hire orientation • Assist in facilitating the development, support, and management of the APRN/PA group within the department. • Develop staffing systems which respond effectively and quickly to changes in patient volume, acuity or service demands. • Lead department/division/practice area APP meetings monthly (training with APP Best Practice Center). • Manage MUSC/External student APP requests and coordinate schedule/primary preceptors. Additional Job Description Minimum Required Education and Experience: 1 year experience within current role (internal MUSC only). Required Licenses/Certifications/Registrations: Completion of an accredited Physician Assistant program and currently licensed or completion of an accredited Nurse Practitioner Program and currently licensed. Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
Mount Sinai Health System

Nurse Manager, RN - Peds Cardiac ICU & Telemetry Apnea Units -Mount Sinai Kravis Children's Hospital - Full-time - Days

$115,494 - $173,241 / year
Description The Nurse Manager (NM) is responsible for the management of nursing practice and operations on a designated unit/service setting such as inpatient, procedural, emergency department or ambulatory care. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager collaborates with multiple professionals to support and coordinate the provision / management of patient care. This individual works closely with the Nursing Clinical Director, unit Dyad partner and staff in insuring that the Service/Unit setting maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. Responsibilities Patient Care Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience. Demonstrates proficiency in all aspects of Care Checks and role models expected behaviors. Ensures the integration of Care Checks into clinical activities to enhance Relationship Centered Care validates staff members Care Checks on all patients by direct observation and patient feedback. Assesses staff competency in Care Checks/PHR and provides consistent meaningful feedback with more focused feedback as needed. Conducts rounding of patients on a daily basis (Monday-Friday.) Conducts rounding on staff on a weekly basis. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan. Collaborates with the physician dyad and escalates concerns as appropriate. Follows up on all patient concerns in a timely manner and provides service recovery as needed. Demonstrates caring, agility, respect, compassion, empathy and active listening through dialogue, body language and actions. Patient Experience Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP, AM/PM Care, Dedicated Sit Down, Purposeful Hourly Rounding (PHR)/Care Checks, Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration as applies to the care setting (inpatient, procedural ambulatory). Participates and facilitates Communication Huddle with staff at the start of the shift, identifying high-risk patients who require special attention and escalates concerns in a timely manner for resolution.. Communicates to nursing leadership concerns or issues identified during huddle and throughout shift. Initiates service recovery for patients and family members who have concerns and escalates to Nursing Director/designee and Patient Relations as needed. Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity. Empowers staff to use evidence-based practices to increase understanding of patients’ perceptions of care. Demonstrates caring, respect, compassion, empathy and active listening through verbal and body language and actions. Quality and Safety Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans/safety solutions accordingly. Participates in unit and hospital based quality, patient safety and patient experience process improvement initiatives Utilizes the principles of Lean methodology for process improvement through the use of the Daily Management Boards. Fosters a fair and open Just Culture that encourages error and near-miss occurrence reporting. Leads interdisciplinary quality improvement teams using the principles of high reliability. Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol. Monitors institutional information technology infrastructure and corrects gaps in clinical nursing documentation. Leads staff participation in quality and safety initiatives and mandated compliance measures. Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained. Operations and administration Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter disciplinary collaboration, resources and financial viability) supports the goals of the organization. Works collaboratively with physician dyads and all members of the healthcare team to promote patient care and regulatory standards. Prioritizes recruitment and retention strategies in accordance with system and local hospital retention goals. Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission. Oversees 24 hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations in all clinical specialties. Implements and monitors unit salary and supply budgets, including capital equipment allocation, budget variances, management of OT and vacancies according to MSHS financial goals. Monitors availability and maintenance of nursing equipment and supplies Maintains position control of established positions and manages the recruitment and retention of qualified staff. Maintains patient/employee confidentiality in the management of information. Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed. Evaluates all newly hired/transferred staff and participates in the decision about passing the probationary period. Participates in the ongoing and completes the annual performance appraisals for all staff. Completes performance improvement plans of employees as needed and shares feedback with the Associate Directors/Directors and Senior Directors accordingly. Interprets and implements the associated collective bargaining agreements and System and Hospital policies and procedures. Performs disciplinary actions as necessary with collaboration with Nursing and Labor Relations. Acts as a management witness in disciplinary activities. Insures all staff have met their orientation goals/weekly progress reports and annual competency requirements and participates in the Competency Planning Tool for unit/service. Conducts regular staff meetings to ensure communication with staff about progress, changes and compliance with all hospital policies and procedures. Maintains records of minutes for staff team meetings. Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes. Facilitates organizational change initiatives by using effective strategies. Leads a shared decision making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives. Responds to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings. Participates in staffing planning committees to meet all NYS mandatory requirements to insure safe staffing Professional Development Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence. Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust. Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team. Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others. Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs. Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives. Serves as a professional role model and preceptor for new leadership staff and students. Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care. Contributes to the profession of nursing through leadership and participation in professional organizations. Qualifications Bachelor of Science with a major in nursing required; Masters in nursing or health related field preferred 3-5 years nursing clinical care with Charge Nurse/Supervisory experience preferred. Must have relevant clinical competence in area of nursing practice assigned Licensed as a registered nurse with current registration in New York State Board certification in clinical specialty or leadership preferred. Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $173241 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Mount Sinai Health System

Clinical Program Manager (RN or NP Required) - Critical Care Institute

$115,494 - $192,328 / year
Description The Institute for Critical Care Medicine (ICCM) was established to advance the quality and coordination of critical care at Mount Sinai Hospital (MSH). Today, ICCM oversees the delivery of critical care services in 17 intensive care units across 6 sites within the Mount Sinai Health System (MSHS). In addition, ICCM provides essential support services to patients and clinical teams across both inpatient and outpatient settings. As a Clinical Program Manager, you will join a collaborative team and work closely with clinical providers, administrative staff, and other stakeholders to ensure smooth operations across critical departments. In this role, you will support the administration and daily operations of three key areas at Mount Sinai Hospital: Rapid Response Team, Vascular Access Service, and the Critical-Care Nursing Float Pool. The Rapid Response Team (RRT) provides 24/7 coverage, supporting clinical teams in evaluating, treating, and triaging critically ill patients. The RRT includes intensive care physicians, advanced practice providers, respiratory therapists, and other clinicians, ensuring timely, expert care. The Vascular Access Service (VAS) consists of physicians, advanced practice providers, and registered nurses specializing in the insertion and management of vascular access devices in both in-patient and out-patient settings. Through expert consultation, VAS enhances efficiency, improves care quality, and positively impacts patient experience. Within the Department of Nursing, the Critical-Care Float Pool provides experienced critical-care nurses resources to units throughout the hospital in response to fluctuations in census, staffing requirements, and patient acuity. This position is full-time and scheduled onsite during regular business hours at the Mount Sinai Hospital Campus, located in t Responsibilities • Oversees clinical operations within the program, using data and fact-based problem solving techniques to improve processes and outcomes. Ensures that all clinical initiatives run according to institutional and departmental policies and in accordance with any government or regulatory requirements as applicable. • Recruits, orients, trains, coaches, counsels, mentors, disciplines, and evaluates staff in accordance with all internal policies and procedures. Communicates values, strategies, and objectives of department or division on a regular basis. Assigns accountabilities, delegates tasks and responsibilities, and plans, monitors and appraises job performance. • Develops, maintains and reconciles departmental budget with financial responsibility and oversight for department or division. • Plans, develops, and/or maintains departmental standard operating procedures. Regularly reviews policies and procedures and makes changes, or recommends changes to superiors as necessary. • In conjunction with Nursing, Medical and Quality Leadership, coordinates educational and performance improvement activities within a designated clinical specialty. • Develops and designs of action plans to support clinical performance and competency and provides support and educational resources to departments and services relative to nursing care delivery within the context quality assessment and improvement processes. • Establishes and implements short and long term goals, objectives, policies and operating procedures for high level of performance in nursing care delivery. • Coordinates and leads in the execution of day to day educational program activities, as appropriate to program objectives and areas of clinical expertise. • Oversees the collection, compilation, and analysis of clinical program activity data to evaluate clinical performance and competence. • Provides technical assistance, resource services, consultation and education to clinical specialty service relative to orientation, ongoing assessment of competency and performance improvement activities. • Serves as a clinical role model and resource to the nursing staff. • Prepares reports and analysis associated with orientation of new hires, ongoing competency and evaluation of staff performance and identification of related outcome measures. • Provides timely status reports of results of assignments including identification of patterns and trends that require actions. • Collaborates with other members of the health care team in the development, implementation, and ongoing review of policies, procedures, and standards of care for designated patient populations. • Demonstrates knowledge of hospital, departmental and care center standards, policies, procedures and guidelines as well as regulatory agency standards. Assures readiness for Joint Commission and other agency surveys and presents related programs during Joint Commission and other agency visits. • Participates in daily activities that reflect budgetary constraints and incorporates financial principles into program development and allocation of resources. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. • Participates in the performance appraisal process of designated Nursing staff. Qualifications Baccalaureate Degree in Nursing is required. Masters in Nursing or health related field is preferred. Certification in specialty area preferred (i.e. CCRN-Adult) 5 years directly related experience (some supervisory preferred) New York State License with current registration as a registered professional nurse. Certification in specialty area preferred. Preferred: A minimum of 3 years of recent clinical experience in an adult ICU setting within a tertiary healthcare center. Leadership experience, including roles in management, clinical supervision, or as a charge RN. Strong problem-solving, conflict resolution, and decision-making skills. Demonstrated ability to lead, develop, and motivate multidisciplinary teams. Ability to analyze complex data to identify trends and improvement opportunities. Proficient with Microsoft Excel, PowerPoint, REDCap, and EPIC Hyperspace software. Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $192328 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Mount Sinai Health System

Clinical Program Manager (RN or NP Required) - Critical Care Institute

$115,494 - $192,328 / year
Description The Institute for Critical Care Medicine (ICCM) was established to advance the quality and coordination of critical care at Mount Sinai Hospital (MSH). Today, ICCM oversees the delivery of critical care services in 17 intensive care units across 6 sites within the Mount Sinai Health System (MSHS). In addition, ICCM provides essential support services to patients and clinical teams across both inpatient and outpatient settings. As a Clinical Program Manager, you will join a collaborative team and work closely with clinical providers, administrative staff, and other stakeholders to ensure smooth operations across critical departments. In this role, you will support the administration and daily operations of three key areas at Mount Sinai Hospital: Rapid Response Team, Vascular Access Service, and the Critical-Care Nursing Float Pool. The Rapid Response Team (RRT) provides 24/7 coverage, supporting clinical teams in evaluating, treating, and triaging critically ill patients. The RRT includes intensive care physicians, advanced practice providers, respiratory therapists, and other clinicians, ensuring timely, expert care. The Vascular Access Service (VAS) consists of physicians, advanced practice providers, and registered nurses specializing in the insertion and management of vascular access devices in both in-patient and out-patient settings. Through expert consultation, VAS enhances efficiency, improves care quality, and positively impacts patient experience. Within the Department of Nursing, the Critical-Care Float Pool provides experienced critical-care nurses resources to units throughout the hospital in response to fluctuations in census, staffing requirements, and patient acuity. This position is full-time and scheduled onsite during regular business hours at the Mount Sinai Hospital Campus. Responsibilities Oversees clinical operations within the program, using data and fact-based problem solving techniques to improve processes and outcomes. Ensures that all clinical initiatives run according to institutional and departmental policies and in accordance with any government or regulatory requirements as applicable. Recruits, orients, trains, coaches, counsels, mentors, disciplines, and evaluates staff in accordance with all internal policies and procedures. Communicates values, strategies, and objectives of department or division on a regular basis. Assigns accountabilities, delegates tasks and responsibilities, and plans, monitors and appraises job performance. Develops, maintains and reconciles departmental budget with financial responsibility and oversight for department or division. Plans, develops, and/or maintains departmental standard operating procedures. Regularly reviews policies and procedures and makes changes, or recommends changes to superiors as necessary. In conjunction with Nursing, Medical and Quality Leadership, coordinates educational and performance improvement activities within a designated clinical specialty. Develops and designs of action plans to support clinical performance and competency and provides support and educational resources to departments and services relative to nursing care delivery within the context quality assessment and improvement processes. Establishes and implements short and long term goals, objectives, policies and operating procedures for high level of performance in nursing care delivery. Coordinates and leads in the execution of day to day educational program activities, as appropriate to program objectives and areas of clinical expertise. Oversees the collection, compilation, and analysis of clinical program activity data to evaluate clinical performance and competence. Provides technical assistance, resource services, consultation and education to clinical specialty service relative to orientation, ongoing assessment of competency and performance improvement activities. Serves as a clinical role model and resource to the nursing staff. Prepares reports and analysis associated with orientation of new hires, ongoing competency and evaluation of staff performance and identification of related outcome measures. Provides timely status reports of results of assignments including identification of patterns and trends that require actions. Collaborates with other members of the health care team in the development, implementation, and ongoing review of policies, procedures, and standards of care for designated patient populations. Demonstrates knowledge of hospital, departmental and care center standards, policies, procedures and guidelines as well as regulatory agency standards. Assures readiness for Joint Commission and other agency surveys and presents related programs during Joint Commission and other agency visits. Participates in daily activities that reflect budgetary constraints and incorporates financial principles into program development and allocation of resources. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Participates in the performance appraisal process of designated Nursing staff. Qualifications Baccalaureate Degree in Nursing is required. Masters in Nursing or health related field is preferred. Certification in specialty area preferred (i.e. CCRN-Adult) 5 years directly related experience (some supervisory preferred) New York State License with current registration as a registered professional nurse. Preferred: A minimum of 3 years of recent clinical experience in an adult ICU setting within a tertiary healthcare center. Leadership experience, including roles in management, clinical supervision, or as a charge RN. Strong problem-solving, conflict resolution, and decision-making skills. Demonstrated ability to lead, develop, and motivate multidisciplinary teams. Ability to analyze complex data to identify trends and improvement opportunities. Proficient with Microsoft Excel, PowerPoint, REDCap, and EPIC Hyperspace software. Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $192328 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Mount Sinai Health System

Clinical Program Manager (RN or NP Required) - Tisch Cancer Institute

$115,494 - $192,328 / year
Description The Clinical Program Manager is responsible for the implementation and conduct of clinical trials with investigational anti-cancer agents in the Cancer Institute. The Candidate must have expert knowledge of cancer as a disease process, cancer treatment modalities, and the process of conducting clinical research. The CPM will follow a caseload of patients in the ambulatory setting and assist in the administration and plan of the research program. This position will be primarily assigned to our Downtown Clinical Research Programs which operate at Mount Sinai West and Mount Sinai Chelsea but is expected to move throughout the health care system based on patient needs. Responsibilities Clinical Responsibilities: Provides exemplary patient care while ensuring the protocol is conducted in a high-quality manner and clinical research documentation is inspection ready. Responsible for coordinating study enrollment, establishing a database/case load of patients, protocol treatment and follow-up care for patients participating in clinical trials. Responsible for ensuring protocol adherence and accurate source data. Implement the standards for research protocols in compliance with regulatory, institutional, and external agencies Collaborates with attending physicians to identify and recruit patients eligible for clinical trial. Oversees scheduling of patient laboratory and radiologic assessments, admissions, and clinic visits and supports investigators with the informed consent process and documentation. Evaluate, treat and/or triage untoward reactions according to the standard of care and protocol guidelines, prescribe and manage supportive care medications. Assures the primary nursing staff understands how to administer investigational agents per specifications of the protocol. Ensures accurate and timely research documentation and works with ancillary departments (i.e. infusion, radiology, etc.) to ensure research is integrated into standard clinical operations. Education Responsibilities: Develops educational content and delivers nurse-to-nurse education, specifically the education of Nursing Staff regarding specific protocol requirements, treatment administration of investigational agents, coordination of timed or sequenced events (i.e. serial vitals) and the accurate capture of clinical data for the purposes of the study and patient monitoring. Teach, coach and mentor junior staff; serves as preceptor Provides routine and ongoing education to patients and families; serves as patient advocate Quality: Reports unexpected and unanticipated events to institutional offices and committees (i.e. Data safety monitoring, institutional review board, etc.) Facilitates in/external monitoring and auditing; leads quality improvement and process improvement projects Responsible for ensuring compliance with core measures and national standards are continuously met and collaborates with key departments, Administrators, Nursing, Medical and Quality Leadership, and Clinical Staff, to coordinate such activities. Assists in development and execution of action plans to support compliance with measures indicators and provides support and educational resources to departments and services relative to core measures, quality assessment, and improvement processes. Administrative Responsibilities: Establish and implement effective recruitment and outreach strategies to promote access, inclusion and participation in clinical trials. Participates in the collection, compilation, and analysis of clinical program activity data and reports on unit productivity. Provides coordination and leadership in the execution of day-to-day program activities, as appropriate to program objectives and areas of expertise. Oversees the collection, compilation, and analysis of clinical program activity data. Monitor clinical trial portfolio and enrollments to identify opportunities to grow research program. May supervise licensed or unlicensed staff to ensure protocol compliance, accurate data collection and sample acquisition. Qualifications Baccalaureate Degree in Nursing is required. Master’s Degree preferred; or Advanced Oncology Certified Nurse Practitioner (AOCNP). 5 years directly related experience (some supervisory preferred) New York State License with current registration as a registered professional nurse. Certification in specialty area preferred. Progressive managerial and clinical job related experience specific to area of responsibilities. Certification in specialty area preferred. Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $192328 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Mount Sinai Health System

Clinical Program Manager (RN or NP Required) - Tisch Cancer Institute

$115,494 - $192,328 / year
Description The Clinical Program Manager is responsible for the implementation and conduct of clinical trials with investigational anti-cancer agents in the Cancer Institute. The Candidate must have expert knowledge of cancer as a disease process, cancer treatment modalities, and the process of conducting clinical research. The CPM will follow a caseload of patients in the ambulatory setting and assist in the administration and plan of the research program. This position will be primarily assigned to our Downtown Clinical Research Programs which operate at Mount Sinai West and Mount Sinai Chelsea but is expected to move throughout the health care system based on patient needs. Responsibilities Clinical Responsibilities: Provides exemplary patient care while ensuring the protocol is conducted in a high-quality manner and clinical research documentation is inspection ready. Responsible for coordinating study enrollment, establishing a database/case load of patients, protocol treatment and follow-up care for patients participating in clinical trials. Responsible for ensuring protocol adherence and accurate source data. Implement the standards for research protocols in compliance with regulatory, institutional, and external agencies Collaborates with attending physicians to identify and recruit patients eligible for clinical trial. Oversees scheduling of patient laboratory and radiologic assessments, admissions, and clinic visits and supports investigators with the informed consent process and documentation. Evaluate, treat and/or triage untoward reactions according to the standard of care and protocol guidelines, prescribe and manage supportive care medications. Assures the primary nursing staff understands how to administer investigational agents per specifications of the protocol. Ensures accurate and timely research documentation and works with ancillary departments (i.e. infusion, radiology, etc.) to ensure research is integrated into standard clinical operations. Education Responsibilities: Develops educational content and delivers nurse-to-nurse education, specifically the education of Nursing Staff regarding specific protocol requirements, treatment administration of investigational agents, coordination of timed or sequenced events (i.e. serial vitals) and the accurate capture of clinical data for the purposes of the study and patient monitoring. Teach, coach and mentor junior staff; serves as preceptor Provides routine and ongoing education to patients and families; serves as patient advocate Quality: Reports unexpected and unanticipated events to institutional offices and committees (i.e. Data safety monitoring, institutional review board, etc.) Facilitates in/external monitoring and auditing; leads quality improvement and process improvement projects Responsible for ensuring compliance with core measures and national standards are continuously met and collaborates with key departments, Administrators, Nursing, Medical and Quality Leadership, and Clinical Staff, to coordinate such activities. Assists in development and execution of action plans to support compliance with measures indicators and provides support and educational resources to departments and services relative to core measures, quality assessment, and improvement processes. Administrative Responsibilities: Establish and implement effective recruitment and outreach strategies to promote access, inclusion and participation in clinical trials. Participates in the collection, compilation, and analysis of clinical program activity data and reports on unit productivity. Provides coordination and leadership in the execution of day-to-day program activities, as appropriate to program objectives and areas of expertise. Oversees the collection, compilation, and analysis of clinical program activity data. Monitor clinical trial portfolio and enrollments to identify opportunities to grow research program. May supervise licensed or unlicensed staff to ensure protocol compliance, accurate data collection and sample acquisition. Qualifications Baccalaureate Degree in Nursing is required. Master’s Degree preferred; or Advanced Oncology Certified Nurse Practitioner (AOCNP). 5 years directly related experience (some supervisory preferred) New York State License with current registration as a registered professional nurse. Certification in specialty area preferred. Progressive managerial and clinical job related experience specific to area of responsibilities. Certification in specialty area preferred. Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $192328 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Yukon-Kuskokwim Health Corporation

ACT Program Manager; $10,000 Sign On Bonus*, $15,000 Relocation and Retention Bonus Eligible

Position Summary: ACT is an acronym for “Access to Collaborative Treatment.” Collaborative treatment refers to a model of care in which primary care providers and mental health providers collaborate to deliver the most effective services for a variety of mental and emotional disturbances. These disturbances include but are not limited to trauma, depression, and anxiety. ACT takes a trauma informed, strengths-based, and person-centered approach to clients, recognizing the effects of numerous environmental factors that prevent people from living safe and healthy lives. ACT uses evidenced-based interventions including, but not limited to, Eye Movement Desensitization and Reprocessing, Cognitive Behavioral Therapy, and Motivational Interviewing. The ACT Clinician educates clients about various mental health concerns and the indicated interventions. The ACT Clinician seeks to enhance the capacity of clients to address their own needs. The ACT program provides screening, crisis intervention, short-term therapy services, and appropriate referrals as needed. In addition, the ACT Program Manager attends Outpatient Clinic and other interdepartmental meetings, supervises the ACT clinicians, and manages their time in the Kronos time keeping system. The ACT Program Manager seeks to encourage communication and collaboration among the various Outpatient Clinic disciplines and staff in order to provide the most ethical, appropriate, and effective services and care to the clients. Position Qualifications: Minimum Education: Master’s degree in a human services related field including social work, counseling, marriage and family therapy, or psychology. Prefer three (3) years of sobriety if in recovery. Minimum Experience: o Completed the clinical practicum as part of the Master’s degree. o Minimum 5 years clinical experience in a relevant setting. o Experience and proficiency in clinical/therapeutic setting including assessments, crisis intervention, creating therapeutic goals and treatment plan. o Clinical supervisory experience preferred. License, Certification, Registration: Appropriate State of Alaska licensure for licensed clinical social work or licensed professional counselor within 6 months of hire. Equipment/Tools: Must have basic computer knowledge, and the ability to use standard office equipment. Specialized Knowledge and Skills o Excellent and effective written and verbal communication skills. o Sensitivity to varying cultural, ethnic, and social backgrounds, values, and attitudes. o Ability to work respectfully with diverse teams, build consensus and motivate change. o Ability to establish rapport quickly with a wide range of people. Supervisory Responsibilities: o Supervises ACT clinicians by providing clinical supervision and support. o Ensures that ACT clinicians provide ethical, appropriate, and effective services. o Monitors ACT services and makes necessary changes and updates to reflect current treatment philosophies and needs of the population served. o Attends relevant Outpatient Clinic/interdepartmental meetings. Benefits Include: Generous PTO – starting at 4.5 weeks per year, accrued over time Eleven paid holidays Comprehensive healthcare coverage Life and Disability Insurance Flexible Spending Account Retirement plans Employee Wellness Center Plus More! C#
Concentra

Nurse Practitioner Clinical Manager

Overview Monday - Friday, 8am-5pm schedule Full Time PA-C / Family Nurse Practitioner / Clinical Manager Are you looking for a practice with a family environment, but with the benefits and support a large organization can provide? Where daily patient care is backed by evidenced based medicine and career options are limitless, then look no further! At Concentra, our Clinical Managers spend most of their time clinically treating patients; the remaining time is focused on quality improvements and building the center business with the Center Leadership Team. This role offers an opportunity for PA's to blend their love of patient care with their management skills, working for the leader in the workplace health industry. Concentra is recognized as the nation’s leading occupational health care company and one of “America’s Greatest Workplaces," as noted in Newsweek. Responsibilities Responsibilities This clinic-based position provides direct patient care, leading by example, and creating an exceptional patient experience Provides leadership in healthcare management to ensure day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure Creates a professional and collaborative working environment Works with leaders to identify and implement changes to ensure continuous medical clinic improvement Maintains relationships with center clients and payers Works with medical clinic leadership team to manage clinical and support staffing levels Promotes, cultivates, and exemplifies Concentra values for all clinic colleagues Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition Possesses financial awareness and provides input to clinic budget and key business metrics Why Choose Us With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. . Qualifications Qualifications Graduate of an accredited FNP program Preferred at least 2 years of related experience in the field of Occupational medicine/employee health Management/Leadership experience is a plus Active and unrestricted Florida PA-C License Unrestricted DEA license and dispensing license for state of jurisdiction (required prior to start date) Must be eligible to participate in Medicare Board Certification FMCSA NRCME certification preferred or willingness to obtain Additional Data Benefits Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call Compensation package: Competitive base salary with annual merit increase opportunity Monthly Medical Director Stipend Monthly RVU Bonus Incentive Quarterly Quality Care Bonus Incentive Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over) 5 days of Paid CME Time (annually) 6 Paid Holidays Medical Malpractice Coverage Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match Tuition Reimbursement opportunity Medical/Vision/Prescription/Dental Plans Life/Disability Insurance: Colleague Referral Bonus Program Opportunity to teach residents and students Training provided in Occupational Medicine Supplemental health benefits (accident, critical illness, hospital indemnity insurance) Pre-tax spending accounts (health care and dependent care FSA) Concentra accredited CME courses Occupational Health University Leadership development programs Relocation assistance (when applicable) Identity theft services Colleague discount program Unmatched opportunities for advancement locally and nationally This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Concentra

Nurse Practitioner Clinical Manager

Overview Monday - Friday, 8am-5pm schedule Full Time PA-C / Family Nurse Practitioner / Clinical Manager Are you looking for a practice with a family environment, but with the benefits and support a large organization can provide? Where daily patient care is backed by evidenced based medicine and career options are limitless, then look no further! At Concentra, our Clinical Managers spend most of their time clinically treating patients; the remaining time is focused on quality improvements and building the center business with the Center Leadership Team. This role offers an opportunity for PA's to blend their love of patient care with their management skills, working for the leader in the workplace health industry. Concentra is recognized as the nation’s leading occupational health care company and one of “America’s Greatest Workplaces," as noted in Newsweek. Responsibilities Responsibilities This clinic-based position provides direct patient care, leading by example, and creating an exceptional patient experience Provides leadership in healthcare management to ensure day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure Creates a professional and collaborative working environment Works with leaders to identify and implement changes to ensure continuous medical clinic improvement Maintains relationships with center clients and payers Works with medical clinic leadership team to manage clinical and support staffing levels Promotes, cultivates, and exemplifies Concentra values for all clinic colleagues Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition Possesses financial awareness and provides input to clinic budget and key business metrics Why Choose Us With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. . Qualifications Qualifications Graduate of an accredited FNP program Preferred at least 2 years of related experience in the field of Occupational medicine/employee health Management/Leadership experience is a plus Active and unrestricted Florida PA-C License Unrestricted DEA license and dispensing license for state of jurisdiction (required prior to start date) Must be eligible to participate in Medicare Board Certification FMCSA NRCME certification preferred or willingness to obtain Additional Data Benefits Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call Compensation package: Competitive base salary with annual merit increase opportunity Monthly Medical Director Stipend Monthly RVU Bonus Incentive Quarterly Quality Care Bonus Incentive Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over) 5 days of Paid CME Time (annually) 6 Paid Holidays Medical Malpractice Coverage Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match Tuition Reimbursement opportunity Medical/Vision/Prescription/Dental Plans Life/Disability Insurance: Colleague Referral Bonus Program Opportunity to teach residents and students Training provided in Occupational Medicine Supplemental health benefits (accident, critical illness, hospital indemnity insurance) Pre-tax spending accounts (health care and dependent care FSA) Concentra accredited CME courses Occupational Health University Leadership development programs Relocation assistance (when applicable) Identity theft services Colleague discount program Unmatched opportunities for advancement locally and nationally This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Concentra

Clinical Manager - Physician Assistant

Overview Monday - Friday, 8am-5pm schedule Are you looking for a practice with a family environment, but with the benefits and support a large organization can provide? Where daily patient care is backed by evidenced based medicine and career options are limitless, then look no further! At Concentra, our Clinical Managers spend most of their time clinically treating patients; the remaining time is focused on quality improvements and building the center business with the Center Leadership Team. This role offers an opportunity for PA's to blend their love of patient care with their management skills, working for the leader in the workplace health industry. Concentra is recognized as the nation’s leading occupational health care company and one of “America’s Greatest Workplaces," as noted in Newsweek. Responsibilities Responsibilities This clinic-based position provides direct patient care, leading by example, and creating an exceptional patient experience Provides leadership in healthcare management to ensure day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure Manages clinicians, support staff, and complies with APC supervisory requirements Creates a professional and collaborative working environment Works with leaders to identify and implement changes to ensure continuous medical clinic improvement Maintains relationships with center clients and payers Works with medical clinic leadership team to manage clinical and support staffing levels Promotes, cultivates, and exemplifies Concentra values for all clinic colleagues Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition Possesses financial awareness and provides input to clinic budget and key business metrics Why Choose Us With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. . Qualifications Qualifications Preferred at least 2 years of related experience in the field of Occupational medicine/employee health Management/Leadership experience is a plus Active and unrestricted medical license Unrestricted DEA license and dispensing license for state of jurisdiction (required prior to start date) Must be eligible to participate in Medicare Board Certification FMCSA NRCME certification preferred or willingness to obtain Additional Data Benefits Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call Compensation package: Competitive base salary with annual merit increase opportunity Monthly Medical Director Stipend Monthly RVU Bonus Incentive Quarterly Quality Care Bonus Incentive Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over) 5 days of Paid CME Time (annually) 6 Paid Holidays Medical Malpractice Coverage Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match Tuition Reimbursement opportunity Medical/Vision/Prescription/Dental Plans Life/Disability Insurance: Colleague Referral Bonus Program Opportunity to teach residents and students Training provided in Occupational Medicine Supplemental health benefits (accident, critical illness, hospital indemnity insurance) Pre-tax spending accounts (health care and dependent care FSA) Concentra accredited CME courses Occupational Health University Leadership development programs Relocation assistance (when applicable) Identity theft services Colleague discount program Unmatched opportunities for advancement locally and nationally This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Concentra

Physician Assistant OR Nurse Practitioner Clinical Manager

$125,507.20 - $184,550.91 / year
Overview Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra’s medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations. Such activity will ensure the delivery of affordable, efficient, responsible and accountable healthcare of the highest quality to business, industry and patients. Responsibilities Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed Assures support staff properly implements clinical policies and procedures Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular bases to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center Assures compliance with licensure, certification, and accreditation Participates in the hiring process for Center Administrators, Therapists and back-office personnel prior to offer of employment being extended Provides budgetary report to guarantee medical responsibility can be adequately met by operations Sponsors inter-disciplinary collaboration through personally demonstrated attributes of leadership. Effectively uses a cross-functional team approach to enhance center results Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs Develops, implements, and monitors medical surveillance protocols for client companies Participates with the Therapy Director in the orientation of all new center therapists Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager Works with the Center Therapy Director and the center Therapy team to implement “best practice patterns” Interacts with outcome assurance to assure cases are being managed by the medical staff in an efficient and appropriate manner In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations Communicates with client representative upon seeing employer patients for initial injuries and change of status Participates in the development and presentation of educational programs to the client base Participates in new business development Actively responds to client needs, requests, concerns and complaints Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs Ensures accuracy when completing, executing tasks and performing quality assurance checks Ensures accurate, concise, timely and complete documentation of results and paperwork Provides an excellent, compassionate and warm patient experience regardless of patient volume Ability to manage time, prioritize and multi-task in a busy environment Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate Ability to consistently deliver quality care in a busy clinical environment Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values Listens to and understands internal and external client needs in order to act and address Committed to personal excellence and understands how daily work contributes to center operation Holds self and others accountable. Is willing and able to assist others in order to achieve results This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Graduate of an accredited Nurse Practitioner or Physician Assistant program or passed the Physician Assistant National Certifying Examination (PANCE) Current licensed nurse practitioner or physican assistant in the state where employed and in accordance with state laws of practice and must maintain the work state nurse practitioner or physician assistant licensure throughout the course of employment Job-Related Experience Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated knowledge of occupational medicine requirements (state specific) Demonstrated working knowledge of clinical operations Knowledge of laws and regulations that govern delivery of rehabilitation services Knowledge of worker’s compensation and clinical procedures and all processes involved in the delivery of quality care Demonstrated excellent communication skills Demonstrated willingness to participate in Continuing Medical Education Leadership skills and management accountability Skilled in the treatment of minor trauma injuries and orthopedic injuries Knowledge of techniques and information needed to diagnose and treat human injuries Speaking to effectively convey information to colleagues, peers, patients, or clients Problem sensitivity Judgment and decision making Instructing skills to teach others Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Social perceptiveness Active listening Documenting and recording information Additional Data Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call Compensation package: Competitive base salary with annual merit increase opportunity Monthly Stipend Monthly RVU Bonus Incentive Quarterly Quality Care Bonus Incentive Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over) 5 days of Paid CME Time (annually) 6 Paid Holidays Medical Malpractice Coverage Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match Tuition Reimbursement opportunity Medical/Vision/Prescription/Dental Plans Life/Disability Insurance: Colleague Referral Bonus Program Opportunity to teach residents and students Training provided in Occupational Medicine Supplemental health benefits (accident, critical illness, hospital indemnity insurance) Pre-tax spending accounts (health care and dependent care FSA) Concentra accredited CME courses Occupational Health University Leadership development programs Relocation assistance (when applicable) Identity theft services Colleague discount program Unmatched opportunities for advancement locally and nationally This position is eligible to earn a base compensation rate in the state range of $125,507.20 to $184,550.91 salary depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Accepting applications on an ongoing basis This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Concentra

Nurse Practitioner or Physician Assistant Clinical Manager

Overview Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra’s medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations. Such activity will ensure the delivery of affordable, efficient, responsible and accountable healthcare of the highest quality to business, industry and patients. Responsibilities Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed Assures support staff properly implements clinical policies and procedures Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular bases to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center Assures compliance with licensure, certification, and accreditation Participates in the hiring process for Center Administrators, Therapists and back-office personnel prior to offer of employment being extended Provides budgetary report to guarantee medical responsibility can be adequately met by operations Sponsors inter-disciplinary collaboration through personally demonstrated attributes of leadership. Effectively uses a cross-functional team approach to enhance center results Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs Develops, implements, and monitors medical surveillance protocols for client companies Participates with the Therapy Director in the orientation of all new center therapists Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager Works with the Center Therapy Director and the center Therapy team to implement “best practice patterns” Interacts with outcome assurance to assure cases are being managed by the medical staff in an efficient and appropriate manner In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations Communicates with client representative upon seeing employer patients for initial injuries and change of status Participates in the development and presentation of educational programs to the client base Participates in new business development Actively responds to client needs, requests, concerns and complaints Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs Ensures accuracy when completing, executing tasks and performing quality assurance checks Ensures accurate, concise, timely and complete documentation of results and paperwork Provides an excellent, compassionate and warm patient experience regardless of patient volume Ability to manage time, prioritize and multi-task in a busy environment Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate Ability to consistently deliver quality care in a busy clinical environment Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values Listens to and understands internal and external client needs in order to act and address Committed to personal excellence and understands how daily work contributes to center operation Holds self and others accountable. Is willing and able to assist others in order to achieve results This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Graduate of an accredited Nurse Practitioner or Physician Assistant program or passed the Physician Assistant National Certifying Examination (PANCE) Current licensed nurse practitioner or physican assistant in the state where employed and in accordance with state laws of practice and must maintain the work state nurse practitioner or physician assistant licensure throughout the course of employment Job-Related Experience Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated knowledge of occupational medicine requirements (state specific) Demonstrated working knowledge of clinical operations Knowledge of laws and regulations that govern delivery of rehabilitation services Knowledge of worker’s compensation and clinical procedures and all processes involved in the delivery of quality care Demonstrated excellent communication skills Demonstrated willingness to participate in Continuing Medical Education Leadership skills and management accountability Skilled in the treatment of minor trauma injuries and orthopedic injuries Knowledge of techniques and information needed to diagnose and treat human injuries Speaking to effectively convey information to colleagues, peers, patients, or clients Problem sensitivity Judgment and decision making Instructing skills to teach others Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Social perceptiveness Active listening Documenting and recording information Additional Data Benefits Include: Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call Compensation package: Competitive base salary with annual merit increase opportunity Monthly Stipend Monthly RVU Bonus Incentive Quarterly Quality Care Bonus Incentive Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over) 5 days of Paid CME Time (annually) 6 Paid Holidays Medical Malpractice Coverage Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match Tuition Reimbursement opportunity Medical/Vision/Prescription/Dental Plans Life/Disability Insurance: Colleague Referral Bonus Program Opportunity to teach residents and students Training provided in Occupational Medicine Supplemental health benefits (accident, critical illness, hospital indemnity insurance) Pre-tax spending accounts (health care and dependent care FSA) Concentra accredited CME courses Occupational Health University Leadership development programs Relocation assistance (when applicable) Identity theft services Colleague discount program Unmatched opportunities for advancement locally and nationally This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Concentra

Clinical Manager Physician Assistant OR Nurse Practitioner

Overview Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra’s medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations. Such activity will ensure the delivery of affordable, efficient, responsible and accountable healthcare of the highest quality to business, industry and patients. Responsibilities Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed Assures support staff properly implements clinical policies and procedures Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular bases to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center Assures compliance with licensure, certification, and accreditation Participates in the hiring process for Center Administrators, Therapists and back-office personnel prior to offer of employment being extended Provides budgetary report to guarantee medical responsibility can be adequately met by operations Sponsors inter-disciplinary collaboration through personally demonstrated attributes of leadership. Effectively uses a cross-functional team approach to enhance center results Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs Develops, implements, and monitors medical surveillance protocols for client companies Participates with the Therapy Director in the orientation of all new center therapists Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager Works with the Center Therapy Director and the center Therapy team to implement “best practice patterns” Interacts with outcome assurance to assure cases are being managed by the medical staff in an efficient and appropriate manner In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations Communicates with client representative upon seeing employer patients for initial injuries and change of status Participates in the development and presentation of educational programs to the client base Participates in new business development Actively responds to client needs, requests, concerns and complaints Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs Ensures accuracy when completing, executing tasks and performing quality assurance checks Ensures accurate, concise, timely and complete documentation of results and paperwork Provides an excellent, compassionate and warm patient experience regardless of patient volume Ability to manage time, prioritize and multi-task in a busy environment Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate Ability to consistently deliver quality care in a busy clinical environment Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values Listens to and understands internal and external client needs in order to act and address Committed to personal excellence and understands how daily work contributes to center operation Holds self and others accountable. Is willing and able to assist others in order to achieve results This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Graduate of an accredited Nurse Practitioner or Physician Assistant program or passed the Physician Assistant National Certifying Examination (PANCE) Current licensed nurse practitioner or physican assistant in the state where employed and in accordance with state laws of practice and must maintain the work state nurse practitioner or physician assistant licensure throughout the course of employment Job-Related Experience Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated knowledge of occupational medicine requirements (state specific) Demonstrated working knowledge of clinical operations Knowledge of laws and regulations that govern delivery of rehabilitation services Knowledge of worker’s compensation and clinical procedures and all processes involved in the delivery of quality care Demonstrated excellent communication skills Demonstrated willingness to participate in Continuing Medical Education Leadership skills and management accountability Skilled in the treatment of minor trauma injuries and orthopedic injuries Knowledge of techniques and information needed to diagnose and treat human injuries Speaking to effectively convey information to colleagues, peers, patients, or clients Problem sensitivity Judgment and decision making Instructing skills to teach others Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Social perceptiveness Active listening Documenting and recording information Additional Data Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call Compensation package: Competitive base salary with annual merit increase opportunity Monthly Stipend Monthly RVU Bonus Incentive Quarterly Quality Care Bonus Incentive Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over) 5 days of Paid CME Time (annually) 6 Paid Holidays Medical Malpractice Coverage Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match Tuition Reimbursement opportunity Medical/Vision/Prescription/Dental Plans Life/Disability Insurance: Colleague Referral Bonus Program Opportunity to teach residents and students Training provided in Occupational Medicine Supplemental health benefits (accident, critical illness, hospital indemnity insurance) Pre-tax spending accounts (health care and dependent care FSA) Concentra accredited CME courses Occupational Health University Leadership development programs Relocation assistance (when applicable) Identity theft services Colleague discount program Unmatched opportunities for advancement locally and nationally This position is eligible to earn a base compensation rate in the state range of $131,782.56 to $189,203.46 salary depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Accepting applications on an ongoing basis This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.