LVN Full-time
Astrana Health

Case Manager (LVN or RN)

Astrana Health Monterey Park, CA
$31 - $45 / hour
Case Manager (LVN or RN) Department: HS - ICM Employment Type: Full Time Location: 1600 Corporate Center Dr., Monterey Park, CA 91754 Reporting To: Dourly Galvez Compensation: $31.00 - $45.00 / hour Description Astrana Health is looking for a LVN Case Manager who has the ability to commute to our Monterey Park office at 1600 Corporate Center Drive. This position works standard day hours M-F, and we are willing to train a LVN with no case management experience! You will have the ability to work with pediatrics and/or adult populations depending on business need. What You'll Do Comply with Case Management Department’s policies and procedures 95 - 100% compliance with Utilization Management health plan delegation standards for Case Management Utilize Milliman Care Guidelines criteria for appropriateness of transition to care by level of skilled needs and acute rehab for post discharge plan Collaborating with Hospitalists, case managers, and discharge planners to establish discharge plans at time of admission Responsible for coordinating the required initial and concurrent reviews based on the review of medical records received and daily accurate reporting of all inpatient admissions to Medical Director and Manager and/ or Supervisor of Case Management Department Review of medical records and/or other documentation to determine medical necessity, appropriateness and level of care utilizing Milliman Care and other appropriate Guidelines Assess, plan, implement, coordinate, monitor, and evaluate all options and services with the goal of reducing hospital readmission • Attends/coordinates Case Management meetings on and off-site as necessary Interacts with the providers or members as appropriate to communicate determination outcomes in compliance with state, federal and accreditation requirements Attend to provider and interdepartmental calls in accordance with exceptional customer service Maintain good relationships with health plans, hospitals and medical directors. Resolve problems that arise with any IPA medical directors Report to Manager and/or Supervisor of Case Management on activities and/or problems occurring throughout the day Available for Hospital on site Case Management Other duties as assigned Qualifications Active Registered Nurse (RN) license in California OR active Licensed Vocational Nurse (LVN) license in California Experience using Microsoft applications such as Word, Excel and Outlook At least two (2) years of clinical experience as an RN/LVN You're great for this role if: Excellent analytical critical reasoning Proven ability to prioritize multiple responsibilities simultaneously in a fast-paced, changing environment while meeting deadlines Ability to educate and train staff members and other departments as needed Experience using EZCAP Strong communication and customer service skills Environmental Job Requirements and Working Conditions Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located in San Francisco and Daly City. This role also requires visiting patients in our partnered hospitals. The target pay range for this role is between $31.00 - $45.00 per hour. LVN license will fall between $31.00 - $38.00 and RN license will fall between $39.00 - $45.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
NP Manager/Supervisor Full-time
Astrana Health

Manager - Risk Adjustment

Astrana Health Orange, CA
$102,000 - $115,000 / year
Manager - Risk Adjustment Department: Quality - Risk Adjustment Employment Type: Full Time Location: 600 City Parkway West 10th Floor, Orange, CA 92868 Reporting To: Nallammai Vijayakumar Compensation: $102,000 - $115,000 / year Description Astrana Health is seeking Manager - Risk Adjustment to oversee risk adjustment initiatives for the organization, including in-home health assessments, embedded NP, medical chart retrieval, HCC risk adjustment data & documentation integrity, and supporting vendor programs. This manager will also oversee implementation of programs designed to ensure all diagnosed codes and conditions are properly supported by appropriate documentation in patient chart. These programs include but are not limited to training and educational activities, Nurse Practitioner and AWV programs, clinical chart review programs, retrospective reviews, encounter submission, data reconciliation, and electronic data submission including supplemental data submissions Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Oversees daily regional operations of the coding and specialists’ team, retrospective and prospective review teams and programs and ensures the appropriate strategy, tactics and data capture processes are in place. Collaborate closely with providers and regional network leadership teams to implement risk adjustment education, processes, and programs effectively for accurate and compliant capture of members' conditions. Identify and analyze implications of key changes to the regulatory & policy environment on provider organizations in the areas of risk adjustment and compliance. Serves as the vendor(Chart review/AWV /Cozeva etc) and provider liaison to ensure coordination of efforts, effective relationship management, cost effectiveness, delivery of work product, quality of work, delivery of required training for internal associates and timely communication on all issues. Manage the regional employed NP program and the vendor driven AWV program Audits the chart review outcomes provided by the risk adjustment vendor and audits provider coding trends to identify potential gaps. Support effective business relationships with external entities, including payers and health plan partners with continuous focus on performance improvement related to population clinical quality and patient experience goals. Requires significant collaboration with internal stakeholders including, but not limited to, primary care section and specialty service lines, IT, business services and finance, contracting, compliance, as well as external entities and vendors will be required Manage regional Provider Incentive and Member Incentive Programs Recover dx codes from institutional encounters through hospitalists/encounters Roll out new regional programs as applicable to improve documentation and accurate coding Ensure the accuracy of risk data in and out of core systems Establish EMR connectivity with Astrana Health and provider group/IPA Ensure compliance with all applicable regulatory and accreditation guidelines such as CMS, NCQA, DMHC etc. Develop policy and procedures as required for departmental improvements. Complete special projects when required. Other duties as assigned Qualifications Bachelor’s Degree Current AAPC or AHIMA certification (CCS, CCS-P, CPC, CPC-H, CPC-P, RHIT, or RHIA) 5 years’ experience of risk adjustment, project management, operations, quality improvement or data analysis/reporting experience in the healthcare industry 5 years’ experience in managerial or supervisory capacity Previous experience in value-based revenue and risk adjustment improvement initiatives Experienced with health plan guidelines/criteria/ICE/CMS/NCQA/DMHC Ability to effectively present information within and outside the organization Advanced ability to manage and work with minimal supervision or absence of detailed instruction. Strong computer skills with proficiency using all Microsoft Office products, and demonstrated ability and willingness to learn new software. Excellent time management, project management, organizational and communication skills. Environmental Job Requirements and Working Conditions This is a remote position. Travel to corporate offices in Orange County, Alhambra, or Monterey Park may be required once a year. The national target pay range for this role is: $102,000 - $115,000. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
CMA Full-time
Astrana Health

Medical Assistant (Float) - Bilingual Spanish Preferred

Astrana Health Las Vegas, NV
$17 - $25 / hour
Medical Assistant (Float) - Bilingual Spanish Preferred Department: Clinic Ops Employment Type: Full Time Location: 7280 W Azure Dr, Ste 110, Las Vegas, NV 89130 Reporting To: Latisha Taylor Compensation: $17.00 - $25.00 / hour Description About the Role We are currently seeking a highly motivated Medical Assistant to assist our medical providers. The Medical Assistant is responsible for providing administrative support to ensure efficient operation of our regional medical clinics. The position supports both providers and patients through a variety of tasks related to patient care management, organization, and communication. This role will report to our Regional Clinic Manager and enable us to continue to scale in the healthcare industry. Valley Oaks Medical Group is now Astrana Care of Nevada. At Valley Oaks, we strive to redefine the way healthcare is administered through community driven preventative care and proactive treatment. By centering care around the patient, we can improve health and wellbeing instead of treating symptoms. Our passionate providers prioritize the wellness of each of our patients with the necessary tools and resources to improve the quality of life for all of our patients. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a provider Administrative duties may include scheduling appointments, maintaining medical records Clinical duties may include, such as preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart Interviews patients to obtain their medical history Records patient medical history, vital statistics, and test results in patient medical files Must be detail oriented and possess strong organizational skills in a fast-paced environment Good verbal and written communication skills Be able to prioritize workload while remaining flexible May be required to work extended hours as operational needs dictate Perform other duties as assigned Qualifications Bilingual in Spanish required Display knowledge of medical terminology Possess excellent customer service skills Maintain a high level of professionalism Proficient in MS Office and patient management software Previous experience in phlebotomy or laboratory work (preferred) Bilingual Spanish fluency (preferred) Completion of an accredited Medical Assistant program Pass a minimum of one exam from the National Commission for Certifying Agencies (preferred) Environmental Job Requirements and Working Conditions Our organization follows an in-person work structure where the expectation is to work onsite on a daily basis. The home site for this position is 7280 W Azure Dr, Suite 110, Las Vegas, NV 89130, with the expectation of floating to all other locations as directed by the supervisor. The base pay range for this role is $18 - $22 per hour, with additional monthly bonus structure. This salary range represents our national target range for this role. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
CMA Full-time
Astrana Health

Medical Assistant (Bilingual Spanish Preferred)

Astrana Health Las Vegas, NV
$16 - $24 / hour
Medical Assistant (Bilingual Spanish Preferred) Department: Clinic Ops Employment Type: Full Time Location: 7280 W Azure Dr, Ste 110, Las Vegas, NV 89130 Reporting To: Latisha Taylor Compensation: $16.00 - $24.00 / hour Description About the Role We are currently seeking a highly motivated bilingual Medical Assistant to assist our medical providers. This role will report to our Medical Office Manager/Site Administrator and enable us to continue to scale in the healthcare industry. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a physician Administrative duties may include scheduling appointments, maintaining medical records Clinical duties may include, such as preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart Interviews patients to obtain their medical history Records patient medical history, vital statistics, and test results in patient medical files Must be detail oriented and possess strong organizational skills in a fast-pace environment Good verbal and written communication skills Be able to prioritize workload while remaining flexible May be required to work overtime to meet tight deadlines Qualifications Bilingual in Spanish One (1) or more years of experience working as a Medical Assistant Active and unrestricted Certified Medical Assistant (CMA) in California High school diploma or GED You're great for this role if: Ability to maintain confidentiality following HIPAA Demonstration of mature judgment Attention to detail, organized, ethical, and reliable Ability to communicate clearly and effectively in a courteous and friendly manner Environmental Job Requirements and Working Conditions Our organization follows an in-person work structure where the expectation is to work onsite on a daily basis. The office location is 7280 W. Azure Dr, Suite 110, Las Vegas, NV, 89130 The total compensation target pay range for this role is $16 - $24 per hour. The salary range represents our national target range for this role. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
NP Full-time
Astrana Health

Physician Assistant/Nurse Practitioner - Quality

Astrana Health Alhambra, CA
$135,000 - $155,000 / year
Physician Assistant/Nurse Practitioner - Quality Department: Quality - Operations Employment Type: Full Time Location: 1668 S. Garfield Ave. 2nd Floor, Alhambra, CA 91801 Reporting To: Tahira Hashmi Compensation: $135,000 - $155,000 / year Description We are looking for a Nurse Practitioner / Physician Assistant to join a team that is passionate about the health of our patients. As part of the Quality Department, the Clinical Operations team leads the effort to improve health outcomes by coordinating and delivering key clinical care. Through outreach and education, we inspire patients to take a preventive approach to maintaining their health and to be active in their management of chronic diseases. Together, we strive to achieve healthy living for all through all stages of life. As a Nurse Practitioner / Physician Assistant, you will support Astrana members with education, preventative screenings, annual wellness visits and various other healthcare screenings. Through close collaboration with patients, you'll have the opportunity to positively influence behaviors that can lead to improved health outcomes. This full-time role entails conducting visits via telehealth video calls from your home office, with occasional in-clinic or home visits depending on the region. Our Values: Putting Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Conduct annual wellness visits, patient education outreach, acute care follow ups, HRAs, medication review/reconciliation among other preventative services. Document chief complaint, previous medical, family, and social history, review of systems, examination, assessment, and appropriate plan of care Identify gaps in care during the evaluation that may require additional screening, diagnostics, and laboratory studies Document all appropriate medical conditions to the highest level of specificity Provide patient education regarding preventive services and prescribed treatments, reinforce the importance of staying current on covered preventive services Make recommendations for member's follow-up with their primary care physicians Communicate with coordination teams on follow up requests Complete documentation/charting within one business day Obtain and maintain a thorough understanding of Hierarchical Conditions Coding (HCCs) and HEDIS measure sets including criteria for compliantly closing each measure Comply with federal, state, and local legal and professional requirements by studying existing and new legislation, anticipating future legislation; enforcing adherence to requirements; advising management on outstanding actions Other duties as assigned Qualifications Active Nurse Practitioner Licensure, Active Nurse Practitioner Furnishing License OR Active Physician Assistant Licensure Current Board Certification with (AANP, AACN, ANCC, NCCPA) Valid DEA and NPI You’ll be great for this role if you have: Minimum one year of direct patient care experience as a Nurse Practitioner OR Physician Assistant in Primary Care, Gerontology, or related field Experience in HEDIS and HCC • Fluency in Spanish or Mandarin Experience with EHRs and navigating multiple systems. Environmental Job Requirements and Working Conditions Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located at 568 W. Garvey Ave., Monterey Park, CA 91754. The total compensation target range for this role is between $140,000.00 - $150,000.00. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.
CMA Full-time
Astrana Health

Medical Assistant I (Bilingual Spanish)

Astrana Health Alhambra, CA
$21 - $24 / hour
Medical Assistant I (Bilingual Spanish) Department: Clinic Ops Employment Type: Full Time Location: 1658 W. Valley Blvd. Suite 120 Alhambra, CA 91803 Reporting To: Edith Hernandez Compensation: $21.00 - $24.00 / hour Description We are currently seeking a highly motivated bilingual Medical Assistant to assist our medical providers. This role will report to our Medical Office Manager/Site Administrator and enable us to continue to scale in the healthcare industry. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a physician Administrative duties may include scheduling appointments, maintaining medical records Clinical duties may include, such as preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart Interviews patients to obtain their medical history Records patient medical history, vital statistics, and test results in patient medical files Must be detail oriented and possess strong organizational skills in a fast-pace environment Good verbal and written communication skills Be able to prioritize workload while remaining flexible May be required to work overtime to meet tight deadlines Qualifications Bilingual in Spanish One (1) or more years of experience working as a Medical Assistant Active and unrestricted Certified Medical Assistant (CMA) in California High school diploma or GED You're great for this role if: Ability to maintain confidentiality following HIPAA Demonstration of mature judgment Attention to detail, organized, ethical, and reliable Ability to communicate clearly and effectively in a courteous and friendly manner Environmental Job Requirements and Working Conditions Our organization follows an in-person work structure where the expectation is to work onsite on a daily basis. The office location is 1658 W. Valley Blvd. Suite 120 Alhambra, CA 91803. The total compensation target pay range for this role is $21 - $24 per hour. The salary range represents our national target range for this role. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
NP Full-time
Astrana Health

Nurse Practitioner - Cardiology (Cantonese/Mandarin)

Astrana Health San Gabriel, CA
$145,000 - $155,000 / year
Nurse Practitioner - Cardiology (Cantonese/Mandarin) Department: Providers Employment Type: Full Time Location: 506 W. Valley Blvd. Unit #100, San Gabriel, CA 91776 Reporting To: Yih Kok Compensation: $145,000 - $155,000 / year Description Astrana Health is seeking a Cardiology Nurse Practitioner (NP) to join our Southern California Heart Center group in San Gabriel! The NP collaborates closely with supervising cardiologists and the interdisciplinary care team to provide high-quality, patient-centered care across clinic and hospital settings. This position entails working at our outpatient San Gabriel location and inpatient at Garfield Medical Center, Alhambra Medical Center, and San Gabriel Valley Medical Center. We are seeking candidates who are passionate about cardiology and providing patient-centered care! Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Clinical Care Perform comprehensive patient assessments, including history, physical examination, diagnostic interpretation, and formulation of differential diagnoses. Manage primary and secondary cardiovascular conditions under physician supervision, including preventive care, chronic disease management, and post-procedure follow-up. Participate in the evaluation and initial stabilization of acute or complex conditions, with timely physician consultation and escalation as appropriate. Order and interpret laboratory tests, imaging studies, and other diagnostic procedures consistent with clinical protocols. Perform approved procedures and minor interventions consistent with training, credentialing, and observed competency. Medication Management Prescribe, adjust, and discontinue medications in accordance with California PA regulations, supervising physician agreements, and clinic policies. Educate patients on medication use, risks, benefits, and follow-up requirements. Participate in controlled substance prescribing per practice protocols and applicable laws. Care Coordination & Documentation Maintain accurate, complete, and timely medical records in accordance with practice standards and regulatory requirements. Coordinate care with physicians, specialists, hospitals, and ancillary services. Participate in referrals, transitions of care, and follow-up planning. Supervision & Collaboration Work under the supervision of designated cardiologists. Collaborate with a team of advanced practice providers, nurses, medical assistants, technicians, and administrative staff to support efficient clinic and hospital operations. Assist in supervising delegated clinical tasks performed by medical assistants, consistent with scope and clinic policies. Quality & Compliance Participate in chart reviews, quality assurance activities, and performance evaluations. Adhere to all clinical policies, standardized procedures, and applicable federal, state, and local regulations. Support continuous improvement initiatives and evidence-based practice standards. Other duties as assigned. Qualifications Graduate of an accredited Nurse Practitioner program. Active, unrestricted California NP license. DEA registration (or eligibility to obtain). Prior cardiology or internal medicine experience preferred. Strong clinical judgment, communication skills, and ability to work in a fast-paced specialty practice. Bilingual Cantonese/Mandarin strongly preferred Environmental Job Requirements and Working Conditions This position is onsite, located at 506 W. Valley Ave, Unit #100, San Gabriel, CA 91776. NPs will also round at San Gabriel Valley Medical Center, Alhambra Medical Center, and Garfield Medical Center. This position will predominantly be M-F, 9 A - 5 P. NPs are expected to rotate weekend coverage. Our national target compensation for this position is $145,000 - $155,000 annually. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.
CNA Med-Surg Full-time
Astrana Health

CNA (Med/Surg) NIGHTS

Astrana Health Tustin, CA
$20 - $30 / hour
CNA (Med/Surg) NIGHTS Department: 6170-Medical/Surgical Acute Employment Type: Full Time Location: 14662 Newport Ave, Tustin, CA 92780 ("HOSPITAL") Reporting To: Corazon Tiu Compensation: $20.00 - $30.00 / hour Description The Certified Nursing Assistant (CNA) aids professional and technical nursing personnel primarily by accomplishing a variety of duties and procedures which are directly related to patient care. Primary duties include taking and recording vital signs, assisting patients with hygiene and elimination, ensuring the safety of the patient, and maintaining a clean and safe unit environment. Assists with stocking unit supplies, operating hospital equipment as directed, performing routine clerical tasks, and assisting with other related duties as assigned. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Accurately measures and records patient weights and vital signs. Recognizes and reports changes in the patient's condition, takes appropriate action and accurately documents all activities as required. Receives and accurately inventories and secures patient belongings as appropriate Assists patient with hygiene, elimination, routine skin care, comfort measures and other Activities of Daily Living (ADL), in consideration of patient age, gender, culture and stated preferences, maintaining patient privacy and respect at all times. Assumes responsibility for maintaining a clean & safe environment. Ensures Infection Control procedures and HIPAA compliance. Assists with patient care activities as directed by licensed nurse, including specimen collection/transport, turning & positioning, and patient transportation. Actively engages in caring behaviors, taking conscious ownership for work and takes a proactive, deliberate, and thoughtful actions regarding work activities. Demonstrates appropriate use of independent judgement and decision making. Qualifications High school diploma or GED (or equivalent) Current and active CNA certification in California AHA Basic Life Support Understanding of basic medical terminology Must be able to read, write and communicate effectively in English Must demonstrate customer service skills appropriate to the job Strong interpersonal, customer service, and patient-care skills; ability to work as part of a team and follow nursing supervision. Demonstrated reliability, professionalism, and ability to maintain HIPAA confidentiality Must be physically able to perform the tasks of CNA patient care: lifting/transferring patients, assisting with ADLs, standing/walking for shifts. You'd be great for the role if: 1 or more years of paid experience working as a CNA in a healthcare setting Environmental Job Requirements and Working Conditions Our organization follows an in person work structure where the expectation is to work onsite on a weekly basis. The hospital is located at 14662 Newport Ave, Tustin, CA 92780. The total compensation target pay range for this role is $20.00 - $30.00 per hour. The salary range represents our national target range for this role. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
RN Telemetry Full-time
Astrana Health

RN (Telemetry) - Nights

Astrana Health Tustin, CA
$41 - $62 / hour
RN (Telemetry) - Nights Department: 6151-Telemetry Employment Type: Full Time Location: 14662 Newport Ave, Tustin, CA 92780 ("HOSPITAL") Reporting To: Corazon Tiu Compensation: $41.00 - $62.00 / hour Description The Telemetry Registered Nurse is specially trained in the detection of cardiac dysrhythmias, monitoring, and therapeutic equipment to provide specialized medical and/or surgical nursing care to patients with significant heart disease, heart failure or dysrhythmia. Manages and monitors fixed rate intravenous drips. Collaborates with interdisciplinary teams to develop and implement a plan of care for a specific group of assigned patients, ensuring the coordination of care between other disciplines, physicians, and support staff. Performs professional nursing duties that incorporate the psychosocial, psychomotor and age appropriate cognitive skills of the patient/family/significant other to assess, plan, intervene and advocate for the patient on an ongoing basis throughout the continuum of care. Will reevaluate patient response and outcomes, effectiveness of plan of care, and readiness for discharge and revise plan or make referrals as necessary. Acts as a role model and mentor to a variety of new graduate nurses, orientees and support staff. Responsibilities • PROFESSIONAL CLINICAL PRACTICE: Provides patient care, reviews and administers patient medications, cardiac monitoring, treatments and procedures in a safe, effective and age appropriate manner that meets scope of practice and standards of nursing practice. Recognizes change in patient's clinical conditions, taking appropriate action and documenting intervention. Effectively collaborates with the health care team to intervene, and advocate as necessary. Intervenes appropriately in instances of abuse, assault or neglect, or when adequate financial or social resources are not available. Makes appropriate referrals to resolve patient issues effectively. • PLAN OF CARE: Develops long and short-term goals consistent with treatment plans, standards of practice, and the plan of care, incorporating patient preference and discussing plan of care with patient. Appropriately utilizes pain management resources and other interventions to provide pain relief. Provides ongoing assessments and documents the patient's physical and psychosocial condition, as well as response to care. Reviews patient test results, identifies critical results, and communicates in a timely manner consistent with the condition of the patient and correlates information into the plan of care. Consistently ensures nursing practice is evidence based, within scope of licensure and compliant with hospital wide standards of nursing care, including core measures. Ensures Infection Control procedures and HIPPA compliance. • COLLABORATION: Collaborates with staff, physicians and members of the healthcare team, ensuring the coordination of care between other disciplines and support staff. Supervises, monitors and delegates patient care activities to appropriate members of the health care team, provides effective leadership and ensures that care is safe and of high quality. Acts as a source of information and articulately responds to questions, providing resources, guidance, and education about treatment plan, plan of care, and medications. Develops and implements accurate teaching and ongoing discharge plans. • COMMUNICATION: Empathizes with patient and patient support systems, expresses compassion and understanding for the situation and demonstrates care which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engages in caring behaviors, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers. Qualifications for Internal Candidates Required Qualifications: Active, current, and unencumbered Licensure as a Registered Nurse in the State of California Graduate of an Accredited School of Nursing AHA Basic Life Support AHA Advanced Cardiac Life Support Ability to read, write and communicate effectively in English Ability to work variable shifts including evenings, nights, weekends, and holidays Ability to maintain flexibility and composure in a constantly changing environment One year previous telemetry or critical care nursing experience OR completion of a basic cardiac dysrhythmia training course Hospital Fire and Life Safety Card (Los Angeles City Employees only) Preferred Qualifications: Bachelor of Science in Nursing Recent experience as a Registered Nurse in an Acute Care setting Bilingual skills to communicate effectively with patients and families Progressive Care Certified Nurse (PCCN) What You'll Do PROFESSIONAL CLINICAL PRACTICE: Provides patient care, reviews and administers patient medications, cardiac monitoring, treatments and procedures in a safe, effective and age appropriate manner that meets scope of practice and standards of nursing practice. Recognizes change in patient's clinical conditions, taking appropriate action and documenting intervention. Effectively collaborates with the health care team to intervene, and advocate as necessary. Intervenes appropriately in instances of abuse, assault or neglect, or when adequate financial or social resources are not available. Makes appropriate referrals to resolve patient issues effectively. PLAN OF CARE: Develops long and short-term goals consistent with treatment plans, standards of practice, and the plan of care, incorporating patient preference and discussing plan of care with patient. Appropriately utilizes pain management resources and other interventions to provide pain relief. Provides ongoing assessments and documents the patient's physical and psychosocial condition, as well as response to care. Reviews patient test results, identifies critical results, and communicates in a timely manner consistent with the condition of the patient and correlates information into the plan of care. Consistently ensures nursing practice is evidence based, within scope of licensure and compliant with hospital wide standards of nursing care, including core measures. Ensures Infection Control procedures and HIPPA compliance. COLLABORATION: Collaborates with staff, physicians and members of the healthcare team, ensuring the coordination of care between other disciplines and support staff. Supervises, monitors and delegates patient care activities to appropriate members of the health care team, provides effective leadership and ensures that care is safe and of high quality. Acts as a source of information and articulately responds to questions, providing resources, guidance, and education about treatment plan, plan of care, and medications. Develops and implements accurate teaching and ongoing discharge plans. COMMUNICATION: Empathizes with patient and patient support systems, expresses compassion and understanding for the situation and demonstrates care which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engages in caring behaviors, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers. Qualifications Active, current, and unencumbered Licensure as a Registered Nurse in the State of California Graduate of an Accredited School of Nursing AHA Basic Life Support AHA Advanced Cardiac Life Support Ability to read, write and communicate effectively in English Ability to work variable shifts including evenings, nights, weekends, and holidays Ability to maintain flexibility and composure in a constantly changing environment One year previous telemetry or critical care nursing experience OR completion of a basic cardiac dysrhythmia training course Hospital Fire and Life Safety Card (Los Angeles City Employees only) Preferred Qualifications: Bachelor of Science in Nursing Recent experience as a Registered Nurse in an Acute Care setting Bilingual skills to communicate effectively with patients and families Progressive Care Certified Nurse (PCCN) Environmental Job Requirements and Working Conditions This is a full-time position. The hospital is located at 14662 Newport Avenue, Tustin, CA 92780. The targeted compensation for this position is $41-$62/hr. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [email protected] to request an accommodation.
RN Telemetry Full-time
Astrana Health

RN (Telemetry) - Nights

Astrana Health Tustin, CA
$41 - $62 / hour
RN (Telemetry) - Nights Department: 6151-Telemetry Employment Type: Full Time Location: 14662 Newport Ave, Tustin, CA 92780 ("HOSPITAL") Reporting To: Corazon Tiu Compensation: $41.00 - $62.00 / hour Description The Telemetry Registered Nurse is specially trained in the detection of cardiac dysrhythmias, monitoring, and therapeutic equipment to provide specialized medical and/or surgical nursing care to patients with significant heart disease, heart failure or dysrhythmia. Manages and monitors fixed rate intravenous drips. Collaborates with interdisciplinary teams to develop and implement a plan of care for a specific group of assigned patients, ensuring the coordination of care between other disciplines, physicians, and support staff. Performs professional nursing duties that incorporate the psychosocial, psychomotor and age appropriate cognitive skills of the patient/family/significant other to assess, plan, intervene and advocate for the patient on an ongoing basis throughout the continuum of care. Will reevaluate patient response and outcomes, effectiveness of plan of care, and readiness for discharge and revise plan or make referrals as necessary. Acts as a role model and mentor to a variety of new graduate nurses, orientees and support staff. Responsibilities • PROFESSIONAL CLINICAL PRACTICE: Provides patient care, reviews and administers patient medications, cardiac monitoring, treatments and procedures in a safe, effective and age appropriate manner that meets scope of practice and standards of nursing practice. Recognizes change in patient's clinical conditions, taking appropriate action and documenting intervention. Effectively collaborates with the health care team to intervene, and advocate as necessary. Intervenes appropriately in instances of abuse, assault or neglect, or when adequate financial or social resources are not available. Makes appropriate referrals to resolve patient issues effectively. • PLAN OF CARE: Develops long and short-term goals consistent with treatment plans, standards of practice, and the plan of care, incorporating patient preference and discussing plan of care with patient. Appropriately utilizes pain management resources and other interventions to provide pain relief. Provides ongoing assessments and documents the patient's physical and psychosocial condition, as well as response to care. Reviews patient test results, identifies critical results, and communicates in a timely manner consistent with the condition of the patient and correlates information into the plan of care. Consistently ensures nursing practice is evidence based, within scope of licensure and compliant with hospital wide standards of nursing care, including core measures. Ensures Infection Control procedures and HIPPA compliance. • COLLABORATION: Collaborates with staff, physicians and members of the healthcare team, ensuring the coordination of care between other disciplines and support staff. Supervises, monitors and delegates patient care activities to appropriate members of the health care team, provides effective leadership and ensures that care is safe and of high quality. Acts as a source of information and articulately responds to questions, providing resources, guidance, and education about treatment plan, plan of care, and medications. Develops and implements accurate teaching and ongoing discharge plans. • COMMUNICATION: Empathizes with patient and patient support systems, expresses compassion and understanding for the situation and demonstrates care which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engages in caring behaviors, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers. Qualifications for Internal Candidates Required Qualifications: Active, current, and unencumbered Licensure as a Registered Nurse in the State of California Graduate of an Accredited School of Nursing AHA Basic Life Support AHA Advanced Cardiac Life Support Ability to read, write and communicate effectively in English Ability to work variable shifts including evenings, nights, weekends, and holidays Ability to maintain flexibility and composure in a constantly changing environment One year previous telemetry or critical care nursing experience OR completion of a basic cardiac dysrhythmia training course Hospital Fire and Life Safety Card (Los Angeles City Employees only) Preferred Qualifications: Bachelor of Science in Nursing Recent experience as a Registered Nurse in an Acute Care setting Bilingual skills to communicate effectively with patients and families Progressive Care Certified Nurse (PCCN) What You'll Do PROFESSIONAL CLINICAL PRACTICE: Provides patient care, reviews and administers patient medications, cardiac monitoring, treatments and procedures in a safe, effective and age appropriate manner that meets scope of practice and standards of nursing practice. Recognizes change in patient's clinical conditions, taking appropriate action and documenting intervention. Effectively collaborates with the health care team to intervene, and advocate as necessary. Intervenes appropriately in instances of abuse, assault or neglect, or when adequate financial or social resources are not available. Makes appropriate referrals to resolve patient issues effectively. PLAN OF CARE: Develops long and short-term goals consistent with treatment plans, standards of practice, and the plan of care, incorporating patient preference and discussing plan of care with patient. Appropriately utilizes pain management resources and other interventions to provide pain relief. Provides ongoing assessments and documents the patient's physical and psychosocial condition, as well as response to care. Reviews patient test results, identifies critical results, and communicates in a timely manner consistent with the condition of the patient and correlates information into the plan of care. Consistently ensures nursing practice is evidence based, within scope of licensure and compliant with hospital wide standards of nursing care, including core measures. Ensures Infection Control procedures and HIPPA compliance. COLLABORATION: Collaborates with staff, physicians and members of the healthcare team, ensuring the coordination of care between other disciplines and support staff. Supervises, monitors and delegates patient care activities to appropriate members of the health care team, provides effective leadership and ensures that care is safe and of high quality. Acts as a source of information and articulately responds to questions, providing resources, guidance, and education about treatment plan, plan of care, and medications. Develops and implements accurate teaching and ongoing discharge plans. COMMUNICATION: Empathizes with patient and patient support systems, expresses compassion and understanding for the situation and demonstrates care which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engages in caring behaviors, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers. Qualifications Active, current, and unencumbered Licensure as a Registered Nurse in the State of California Graduate of an Accredited School of Nursing AHA Basic Life Support AHA Advanced Cardiac Life Support Ability to read, write and communicate effectively in English Ability to work variable shifts including evenings, nights, weekends, and holidays Ability to maintain flexibility and composure in a constantly changing environment One year previous telemetry or critical care nursing experience OR completion of a basic cardiac dysrhythmia training course Hospital Fire and Life Safety Card (Los Angeles City Employees only) Preferred Qualifications: Bachelor of Science in Nursing Recent experience as a Registered Nurse in an Acute Care setting Bilingual skills to communicate effectively with patients and families Progressive Care Certified Nurse (PCCN) Environmental Job Requirements and Working Conditions This is a full-time position. The hospital is located at 14662 Newport Avenue, Tustin, CA 92780. The targeted compensation for this position is $41-$62/hr. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [email protected] to request an accommodation.
RN Med-Surg Full-time
Astrana Health

RN (Med Surg) - Days

Astrana Health Tustin, CA
$41 - $62 / hour
RN (Med Surg) - Days Department: 6170-Medical/Surgical Acute Employment Type: Full Time Location: 14662 Newport Ave, Tustin, CA 92780 ("HOSPITAL") Reporting To: Corazon Tiu Compensation: $41.00 - $62.00 / hour Description Foothill Regional is looking for a dedicated and compassionate Registered Nurse to join our team. The RN will collaborate with physicians, interdisciplinary teams, and support staff to deliver safe, high-quality, and patient-centered care. This role involves assessing, planning, and implementing individualized care plans, monitoring patient progress, and advocating for patients and their families throughout the continuum of care. The RN will also serve as a mentor and role model for new nurses and support staff, ensuring care delivery meets professional standards and hospital policies. This is a night shift position. What You'll Do PROFESSIONAL CLINICAL PRACTICE: Provides patient care, reviews and administers patient medications, treatments and procedures in a safe, effective and age appropriate manner that meets scope of practice and standards of nursing practice. Recognizes change in patient's clinical conditions, taking appropriate action and documenting intervention. Effectively collaborates with the health care team to intervene, and advocate as necessary. Intervenes appropriately in instances of abuse, assault or neglect, or when adequate financial or social resources are not available. Makes appropriate referrals to resolve patient issues effectively. PLAN OF CARE: Develops long and short-term goals consistent with treatment plans, standards of practice, and the plan of care, incorporating patient preference and discussing plan of care with patient. Appropriately utilizes pain management resources and other interventions to provide pain relief. Provides ongoing assessments and documents the patient's physical and psychosocial condition, as well as response to care. Reviews patient test results, identifies critical results, and communicates in a timely manner consistent with the condition of the patient and correlates information into the plan of care. Consistently ensures nursing practice is evidence based, within scope of licensure and compliant with hospital wide standards of nursing care, including core measures. Ensures Infection Control procedures and HIPPA compliance. COLLABORATION: Collaborates with staff, physicians and members of the healthcare team, ensuring the coordination of care between other disciplines and support staff. Supervises, monitors and delegates patient care activities to appropriate members of the health care team, provides effective leadership and ensures that care is safe and of high quality. Acts as a source of information and articulately responds to questions, providing resources, guidance, and education about treatment plan, plan of care, and medications. Develops and implements accurate teaching and ongoing discharge plans. COMMUNICATION: Empathizes with patient and patient support systems, expresses compassion and understanding for the situation and demonstrates care which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engages in caring behaviors, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers. Qualifications Active, current, and unencumbered Licensure as a Registered Nurse in the State of California Graduate of an Accredited School of Nursing AHA Basic Life Support Ability to read, write and communicate effectively in English Ability to work variable shifts including evenings, nights, weekends, and holidays Ability to maintain flexibility and composure in a constantly changing environment Preferred Qualifications: Bachelor of Science in Nursing Recent experience as a Registered Nurse in an Acute Care setting Bilingual skills to communicate effectively with patients and families Certification in specialty area of Practice Environmental Job Requirements and Working Conditions This is a full-time position. Your schedule will be compromised of three (3) 12-hour shifts between the hours of 7AM PM - 730 PM. Weekends are required at a rate of every other weekend. The hospital is located at 14662 Newport Ave, Tustin, CA 92780. The compensation pay range for this position is $41- $62/hr. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation.
Caregiver Full-time
Astrana Health

Customer Service Representative I (Cantonese or Mandarin Speaking)

Astrana Health El Monte, CA
$18.90 - $24.25 / hour
Customer Service Representative I (Cantonese or Mandarin Speaking) Department: Ops - Member Services Employment Type: Full Time Location: 9700 Flair Drive, El Monte, CA 91731 Reporting To: Liliana Felix Compensation: $18.90 - $24.25 / hour Description Job Title: Customer Services Representative Department: Operations - Member Services About the Role: Astrana is looking for a Customer Service Representative to join our fast and growing Dynamic team. This position requires speaking fluent in Cantonese or Mandarin. What You'll Do Answer all daily telephone calls from members, providers, health plans, insurance brokers, collection agents and hospitals Collect Elicit information from members/providers including the problem or concerns and provide general status information Verify authorization, claims, eligibility, and status only All calls carefully documented into Company’s customer service module & NMM Queue system Member/Provider Service/Representative assists Supervisor and Manager with other duties as assigned Member outreach communications via mail or telephone Assist Member appointment with providers Resolve walk-in member concerns Able to provide quality service to the customers Able to communicate effectively with customers in a professional and respectful manner Maintain strictest confidentiality at all times Specialist termination notifications sent to members Urgent Medicare Authorization Approval – Notification to Medicare members Transportation arrangement for Medicare & Medi-Cal members Outreach Project Assignments INBOUND CALLS: Member/Provider/Health Plan/Vendor/Hospital/Broker: All calls carefully documented into Company’s customer service module Annual Wellness Visit (AWV) – Gift card pick up and schedules Appointment of Representative (AOR) for Medicare Members Attorney / Third Party Vendor calls Authorization status/Modification/Redirection/CPT Code changes/Quantity adds/Explain Denied Auth/Peer to Peer calls/Extend expired auth/Pre-certified auth status/Retro/2ndor 3rd opinion/ Conduct 3 way conference call to Health Plan with member Conference call with Providers – Appointments, DME, COVID – 19 related questions (Tests & Vaccines) Direct Member Reimbursement (DMR) Eligibility – Demographic changes: Address/Phone/Fax Changes/Name change Escalated calls from providers/members Health Diary Passport Health Source MSO – Assist & arrange inquiries on Eligibility/Change PCP/Benefit with AHMC HIPPA Consent – Obtain Member Consent verification Inquiries on provider network/provider rosters Lab locations Member & Provider Complaints/Grievances Member bills Miscellaneous calls Pharmacy – Drug/medication pick up and coverage Provide authorization status for Hospital /CM Dept Self-Referral Request for Medicare Return Mail Track Mail Packages/ Certified mail status Translations – Spanish / Chinese Urgent Care / locations/ operations hours OUTBOUND CALLS: Member/Provider/Health Plan/Vendor/Hospital/Broker: Assist Case Management on CCS – age in 21 years for change of PCP from Pediatrics to FP/IM Assist Marketing on email inquiries Assist PR/ Elig – Members assigned to wrong PCP/with no PCP status Assisted UM / Medical Directors on urgent member appointment from escalated cases Authorization status response call back Benefits – return call once information is obtained / verified Complaints/Grievances – return calls once resolution is obtained DME – Translation support in Spanish and Chinese to confirm item / appointment set up for DME department Eligibility – return call to providers/labs when member is added to system while waiting at the office. Member bills – return calls once resolution is obtained Member Survey – Annually: every 4thquarter Outreach project from internals – QCIT Resolve walk in members concerns Specialist Termination notification sent to members Transportation arrangement for Medicare / Medi-Cal members Voice mail – return calls back to callers CONCIERGE SERVICES – ESSENTIALS DUTIES AND REQUIREMENTS: Assist to contact new members/IPA member transfer on new PCP assignment as needed Work group discussions on work status/progress on new member/IPA transfer Update call log and provide daily/weekly status as needed Facilitate members with complex pre-existing conditions, medications, PCP/SPC network reviews Conference call with PCP selection / change Help member to identify member bill status, connect provider with on billing and claim submission Responsible for experience of the membership associated with new member/IPA transfer Responsible for to interact with Health Plan’s Customer Service Team to serve new member/IPA transfer Problem Solving complex cases/ brain storm with MS management team for resolution Other duties as assigned Qualifications High School Diploma or GED Experience using Microsoft applications such as Word, Excel and Outlook Experience working in customer service One year related experience and/or training; or equivalent combination of education and experience You are fluent in Cantonese or Mandarin You're a great for this role if: You have previous work experience working in a healthcare setting Job Benefits This is a remote role. The home office is aligned with your department at 9700 Flair Drive, El Monte, CA 91731 This position will typically work Monday - Friday from 8:30am to 5:00pm PST. The target pay range for this role is $18.90 - $24.25 per hour. This salary range represents national target range for this role. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Caregiver Full-time
Astrana Health

Customer Service Representative I (Cantonese or Mandarin Speaking)

Astrana Health El Monte, CA
$18.90 - $24.25 / hour
Customer Service Representative I (Cantonese or Mandarin Speaking) Department: Ops - Member Services Employment Type: Full Time Location: 9700 Flair Drive, El Monte, CA 91731 Reporting To: Liliana Felix Compensation: $18.90 - $24.25 / hour Description Job Title: Customer Services Representative Department: Operations - Member Services About the Role: Astrana is looking for a Customer Service Representative to join our fast and growing Dynamic team. This position requires speaking fluent in Cantonese or Mandarin. What You'll Do Answer all daily telephone calls from members, providers, health plans, insurance brokers, collection agents and hospitals Collect Elicit information from members/providers including the problem or concerns and provide general status information Verify authorization, claims, eligibility, and status only All calls carefully documented into Company’s customer service module & NMM Queue system Member/Provider Service/Representative assists Supervisor and Manager with other duties as assigned Member outreach communications via mail or telephone Assist Member appointment with providers Resolve walk-in member concerns Able to provide quality service to the customers Able to communicate effectively with customers in a professional and respectful manner Maintain strictest confidentiality at all times Specialist termination notifications sent to members Urgent Medicare Authorization Approval – Notification to Medicare members Transportation arrangement for Medicare & Medi-Cal members Outreach Project Assignments INBOUND CALLS: Member/Provider/Health Plan/Vendor/Hospital/Broker: All calls carefully documented into Company’s customer service module Annual Wellness Visit (AWV) – Gift card pick up and schedules Appointment of Representative (AOR) for Medicare Members Attorney / Third Party Vendor calls Authorization status/Modification/Redirection/CPT Code changes/Quantity adds/Explain Denied Auth/Peer to Peer calls/Extend expired auth/Pre-certified auth status/Retro/2ndor 3rd opinion/ Conduct 3 way conference call to Health Plan with member Conference call with Providers – Appointments, DME, COVID – 19 related questions (Tests & Vaccines) Direct Member Reimbursement (DMR) Eligibility – Demographic changes: Address/Phone/Fax Changes/Name change Escalated calls from providers/members Health Diary Passport Health Source MSO – Assist & arrange inquiries on Eligibility/Change PCP/Benefit with AHMC HIPPA Consent – Obtain Member Consent verification Inquiries on provider network/provider rosters Lab locations Member & Provider Complaints/Grievances Member bills Miscellaneous calls Pharmacy – Drug/medication pick up and coverage Provide authorization status for Hospital /CM Dept Self-Referral Request for Medicare Return Mail Track Mail Packages/ Certified mail status Translations – Spanish / Chinese Urgent Care / locations/ operations hours OUTBOUND CALLS: Member/Provider/Health Plan/Vendor/Hospital/Broker: Assist Case Management on CCS – age in 21 years for change of PCP from Pediatrics to FP/IM Assist Marketing on email inquiries Assist PR/ Elig – Members assigned to wrong PCP/with no PCP status Assisted UM / Medical Directors on urgent member appointment from escalated cases Authorization status response call back Benefits – return call once information is obtained / verified Complaints/Grievances – return calls once resolution is obtained DME – Translation support in Spanish and Chinese to confirm item / appointment set up for DME department Eligibility – return call to providers/labs when member is added to system while waiting at the office. Member bills – return calls once resolution is obtained Member Survey – Annually: every 4thquarter Outreach project from internals – QCIT Resolve walk in members concerns Specialist Termination notification sent to members Transportation arrangement for Medicare / Medi-Cal members Voice mail – return calls back to callers CONCIERGE SERVICES – ESSENTIALS DUTIES AND REQUIREMENTS: Assist to contact new members/IPA member transfer on new PCP assignment as needed Work group discussions on work status/progress on new member/IPA transfer Update call log and provide daily/weekly status as needed Facilitate members with complex pre-existing conditions, medications, PCP/SPC network reviews Conference call with PCP selection / change Help member to identify member bill status, connect provider with on billing and claim submission Responsible for experience of the membership associated with new member/IPA transfer Responsible for to interact with Health Plan’s Customer Service Team to serve new member/IPA transfer Problem Solving complex cases/ brain storm with MS management team for resolution Other duties as assigned Qualifications High School Diploma or GED Experience using Microsoft applications such as Word, Excel and Outlook Experience working in customer service One year related experience and/or training; or equivalent combination of education and experience You are fluent in Spanish You're a great for this role if: You have previous work experience working in a healthcare setting Environmental Job Requirements and Working Conditions This is a remote role. The home office is aligned with your department at 9700 Flair Drive, El Monte, CA 91731 This position will typically work Monday - Friday from 8:30am to 5:00pm PST. The target pay range for this role is $18.90 - $24.25 per hour. This salary range represents national target range for this role. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
CMA Full-time
Astrana Health

Front and Back Medical Assistant - Float (Family/Internal Medicine)

Astrana Health Anaheim, CA
$20 - $24 / hour
Front and Back Medical Assistant - Float (Family/Internal Medicine) Department: Clinic Ops Employment Type: Full Time Location: 710 N. Euclid Street, Anaheim, CA 92801 Reporting To: Kimberly Freeman Compensation: $20.00 - $24.00 / hour Description We are currently seeking a highly motivated Medical Assistant to assist our medical providers at our family/internal medicine clinic. This role will report to our Medical Office Manager/Site Administrator and enable us to continue to scale in the healthcare industry. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a physician Administrative duties may include scheduling appointments, maintaining medical records Clinical duties may include, such as preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart Interviews patients to obtain their medical history Records patient medical history, vital statistics, and test results in patient medical files Must be detail oriented and possess strong organizational skills in a fast-pace environment Good verbal and written communication skills Be able to prioritize workload while remaining flexible May be required to work overtime to meet tight deadlines Qualifications Must be able to work out of any of the 3 clinic locations (Anaheim, Anaheim Hills, Santa Ana) One (1) or more years of experience working as a Medical Assistant or equivalent healthcare experience Active and unrestricted Certified Medical Assistant (CMA) in California High school diploma or GED You're great for this role if: Bilingual in Spanish - preferred but not required Ability to maintain confidentiality following HIPAA Demonstration of mature judgment Attention to detail, organized, ethical, and reliable Ability to communicate clearly and effectively in a courteous and friendly manner Environmental Job Requirements and Working Conditions Our organization follows an in-person work structure where the expectation is to work onsite on a daily basis. The home office is located at 710 N. Euclid Street, Anaheim, CA 92801. As a Float, you will be expected to work at multiple locations, including your home office, 500 S. Anaheim Hills Road, Suite 230, Anaheim, CA 92807, and 801 N. Tustin Ave, Suite 602, Santa Ana, CA 92705. The national target pay range for this role is $20 - $24 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Work hours: Monday through Friday 8:00am-5:00pm. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
CMA Full-time
Astrana Health

Front and Back Medical Assistant (Family/Internal Medicine)

Astrana Health Anaheim, CA
$20 - $24 / hour
Front and Back Medical Assistant (Family/Internal Medicine) Department: Clinic Ops Employment Type: Full Time Location: 801 N. Tustin Ave, Suite 602, Santa Ana, CA 92705 Reporting To: Kimberly Freeman Compensation: $20.00 - $24.00 / hour Description We are currently seeking a highly motivated Medical Assistant to assist our medical providers at our family/internal medicine clinic. This role will report to our Medical Office Manager/Site Administrator and enable us to continue to scale in the healthcare industry. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a physician Administrative duties may include scheduling appointments, maintaining medical records Clinical duties may include, such as preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart Interviews patients to obtain their medical history Records patient medical history, vital statistics, and test results in patient medical files Must be detail oriented and possess strong organizational skills in a fast-pace environment Good verbal and written communication skills Be able to prioritize workload while remaining flexible May be required to work overtime to meet tight deadlines Qualifications One (1) or more years of experience working as a Medical Assistant or equivalent healthcare experience Active and unrestricted Certified Medical Assistant (CMA) in California High school diploma or GED You're great for this role if: Bilingual in Spanish - preferred but not required Ability to maintain confidentiality following HIPAA Demonstration of mature judgment Attention to detail, organized, ethical, and reliable Ability to communicate clearly and effectively in a courteous and friendly manner Environmental Job Requirements and Working Conditions Our organization follows an in-person work structure where the expectation is to work onsite on a daily basis. The office location is 710 N. Euclid Street, Anaheim, CA 92801. The national target pay range for this role is $20 - $24 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Work hours: Monday through Friday 8:00am-5:00pm. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
CMA Full-time
Astrana Health

Medical Assistant - Cardiology

Astrana Health San Gabriel, CA
$20 - $23 / hour
Medical Assistant - Cardiology Department: Clinic Ops Employment Type: Full Time Location: 506 W. Valley Blvd. Unit #100, San Gabriel, CA 91776 Compensation: $20.00 - $23.00 / hour Description We are currently seeking a highly motivated bilingual Medical Assistant to assist our medical providers. The Medical Assistant is responsible for providing administrative support to ensure efficient operation of the medical office/clinic. The position supports both providers and patients through a variety of tasks related to patient care management, organization, and communication. This role will report to our Clinic Supervisor and enable us to continue to scale in the healthcare industry. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Verify patient information by interviewing patients, taking vital signs, medication reconciliation, confirming purpose of visit or treatment, Perform EKG and cardiac heart monitor hook up. Clerical tasks may include: insurance eligibility verification, pre-authorizations requests, scheduling appointments. Other duties as assigned. Qualifications One (1) or more years of experience working as a Medical Assistant Active and unrestricted Certified Medical Assistant (CMA) in California preferred High school diploma or GED Bilingual in Mandarin and/or Cantonese or Spanish preferred You're great for this role if: Ability to maintain confidentiality following HIPAA Demonstration of mature judgment Attention to detail, organized, ethical, and reliable Ability to communicate clearly and effectively in a courteous and friendly manner Environmental Job Requirements and Working Conditions This position is onsite at 506 W. Valley Blvd., Unit #100, San Gabriel, CA 91776. Schedule: Monday - Friday, 8:00am - 5:00pm The total compensation target pay range for this role is: $20.00 - $23.00 per hour. The salary range represents our national target range for this role. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
RN Full-time
Astrana Health

Charge RN (ED) - Nights

Astrana Health Tustin, CA
$46 - $69 / hour
Charge RN (ED) - Nights Department: 7010-Emergency Room Employment Type: Full Time Location: 14662 Newport Ave, Tustin, CA 92780 ("HOSPITAL") Reporting To: Mildred Cureton Compensation: $46.00 - $69.00 / hour Description Foothill Regional Medical Center is seeking an Emergency Department Charge Nurse to oversee clinical functions related to the delivery of patient care, the quality of nursing practice and the standards of care for the assigned shift. The ED Charge RN directs patient care activities by assigning staff and functions on the unit based on the Charge RN’s assessment of patient needs and the relative skills and abilities of staff, while maintaining clinical nursing practice skills and unit specific expertise. Foothill Regional Medical Center is a 177-bed acute care hospital in Tustin, California, serving Tustin, Santa Ana, and surrounding communities. The hospital offers a broad range of services including emergency care, surgical services, orthopedics, rehabilitation, imaging, and pediatric sub-acute care, and is recognized for advanced surgical technology, strong patient outcomes, and a collaborative, patient-centered culture. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams B e Innovative Operate With Integrity & Excellence Work As One Team What You'll Do LEADERSHIP: Oversees and coordinates the daily operations of the unit, resolving issues as they occur based on experience and judgment. Demonstrates advanced level of clinical expertise, strong leadership and collaborative skills in dealing with staff and members of the healthcare team. Completes daily assignments for staff based on their assessment of relative staff competencies, and responsibly ensures acuities are complete for all assigned patients. Provides meaningful for RN coaching, training, counseling discipline and performance assessments. Assists with employee hiring decisions, including interviewing and recommending candidates, conducting orientation, and training new employees. PROFESSIONAL CLINICAL PRACTICE Provides continuous supervision of staff RNs, LVNs, and CNAs on the unit in provision of patient care. Provides direct patient care as needed. Responsible for providing competent input regarding administration of patient medications, including intravenous titrations, invasive and arterial lines, cardiac monitoring, ventilator management, treatments and procedures in a safe, effective and age appropriate manner that meets scope of practice and standards of nursing practice. Recognizes change in patient's clinical conditions and responds or directs staff to respond by taking appropriate action and documenting intervention. Responsible for ensuring that Hospital patient care standards are met, including effective collaboration with the health care team to intervene and advocate as necessary. Intervenes appropriately in instances of abuse, assault or neglect, or when adequate financial or social resources are not available. Makes appropriate referrals to resolve patient issues effectively. PLAN OF CARE: In conjunction with treating physicians, develops long and short-term goals consistent with treatment plans, standards of practice, and the plan of care, incorporating patient preference and discussing plan of care with patient. Appropriately assesses patient condition and directs staff to engage pain management resources and other interventions to provide pain relief. Directs and supports staff RNs in providing ongoing assessments and document the patient's physical and psychosocial condition, as well as response to care and performs ongoing assessment and documentation as necessary to support or assist staff. Reviews patient test results, identifies critical results, communicates in a timely manner consistent with the condition of the patient, and correlates information into the plan of care. Responsible for ensuring that employees' nursing practice is evidence-based, within scope of licensure, and compliant with Hospital-wide standards of nursing care, including core measures. Responsible for ensuring that Infection Control procedures and HIPAA compliance procedures are followed by staff. COLLABORATION: Collaborates with staff, physicians and members of the healthcare team to coordinate and manage care among other disciplines and support staff, focusing on efficient and effective emergency/urgent care department throughput. Supervises, monitors and delegates patient care activities to appropriate members of the health care team, provides effective leadership and responsibly ensures that care is safe and of high quality. Acts as a source of information and articulately responds to questions, providing resources, guidance, and education about treatment plan, plan of care, and medications. Develops and implements accurate teaching and ongoing discharge plans. COMMUNICATION: Empathizes with patients and patient support systems, expresses compassion and understanding and demonstrates care which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engages in caring behaviors and ensures that staff does as well, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers. Qualifications Active, current, and unencumbered Licensure as a Registered Nurse in the State of California Graduate of an Accredited School of Nursing AHA Basic Life Saving Ability to read, write and communicate effectively in English Ability to maintain flexibility and composure in a constantly changing environment Understanding of patient classification and staffing requirements for the patient population Demonstrated experience in a leadership role Hospital Fire and Life Safety Card (Los Angeles City Employees only) One year nursing experience AHA Advanced Cardiac Life Support One year of previous emergency nursing experience or completion of emergency department training course (to include EMTALA and ESI 5 level triage Prior experience as a charge nurse preferred Environmental Job Requirements and Working Conditions This is a full-time position. Your schedule will be compromised of 3 12-hour shifts between the hours of 7 PM - 730 AM. Weekends are required at a rate of every other weekend. The hospital is located at 14662 Newport Ave, Tustin, CA 92780. The compensation pay range for this position is $46- $69/hr. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation.
RN Full-time
Astrana Health

Charge RN (ED) - Days

Astrana Health Tustin, CA
$46 - $69 / hour
Charge RN (ED) - Days Department: 7010-Emergency Room Employment Type: Full Time Location: 14662 Newport Ave, Tustin, CA 92780 ("HOSPITAL") Reporting To: Mildred Cureton Compensation: $46.00 - $69.00 / hour Description Foothill Regional Medical Center is seeking an Emergency Department Charge Nurse to oversee clinical functions related to the delivery of patient care, the quality of nursing practice and the standards of care for the assigned shift. The ED Charge RN directs patient care activities by assigning staff and functions on the unit based on the Charge RN’s assessment of patient needs and the relative skills and abilities of staff, while maintaining clinical nursing practice skills and unit specific expertise. Foothill Regional Medical Center is a 177-bed acute care hospital in Tustin, California, serving Tustin, Santa Ana, and surrounding communities. The hospital offers a broad range of services including emergency care, surgical services, orthopedics, rehabilitation, imaging, and pediatric sub-acute care, and is recognized for advanced surgical technology, strong patient outcomes, and a collaborative, patient-centered culture. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams B e Innovative Operate With Integrity & Excellence Work As One Team What You'll Do LEADERSHIP: Oversees and coordinates the daily operations of the unit, resolving issues as they occur based on experience and judgment. Demonstrates advanced level of clinical expertise, strong leadership and collaborative skills in dealing with staff and members of the healthcare team. Completes daily assignments for staff based on their assessment of relative staff competencies, and responsibly ensures acuities are complete for all assigned patients. Provides meaningful for RN coaching, training, counseling discipline and performance assessments. Assists with employee hiring decisions, including interviewing and recommending candidates, conducting orientation, and training new employees. PROFESSIONAL CLINICAL PRACTICE Provides continuous supervision of staff RNs, LVNs, and CNAs on the unit in provision of patient care. Provides direct patient care as needed. Responsible for providing competent input regarding administration of patient medications, including intravenous titrations, invasive and arterial lines, cardiac monitoring, ventilator management, treatments and procedures in a safe, effective and age appropriate manner that meets scope of practice and standards of nursing practice. Recognizes change in patient's clinical conditions and responds or directs staff to respond by taking appropriate action and documenting intervention. Responsible for ensuring that Hospital patient care standards are met, including effective collaboration with the health care team to intervene and advocate as necessary. Intervenes appropriately in instances of abuse, assault or neglect, or when adequate financial or social resources are not available. Makes appropriate referrals to resolve patient issues effectively. PLAN OF CARE: In conjunction with treating physicians, develops long and short-term goals consistent with treatment plans, standards of practice, and the plan of care, incorporating patient preference and discussing plan of care with patient. Appropriately assesses patient condition and directs staff to engage pain management resources and other interventions to provide pain relief. Directs and supports staff RNs in providing ongoing assessments and document the patient's physical and psychosocial condition, as well as response to care and performs ongoing assessment and documentation as necessary to support or assist staff. Reviews patient test results, identifies critical results, communicates in a timely manner consistent with the condition of the patient, and correlates information into the plan of care. Responsible for ensuring that employees' nursing practice is evidence-based, within scope of licensure, and compliant with Hospital-wide standards of nursing care, including core measures. Responsible for ensuring that Infection Control procedures and HIPAA compliance procedures are followed by staff. COLLABORATION: Collaborates with staff, physicians and members of the healthcare team to coordinate and manage care among other disciplines and support staff, focusing on efficient and effective emergency/urgent care department throughput. Supervises, monitors and delegates patient care activities to appropriate members of the health care team, provides effective leadership and responsibly ensures that care is safe and of high quality. Acts as a source of information and articulately responds to questions, providing resources, guidance, and education about treatment plan, plan of care, and medications. Develops and implements accurate teaching and ongoing discharge plans. COMMUNICATION: Empathizes with patients and patient support systems, expresses compassion and understanding and demonstrates care which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engages in caring behaviors and ensures that staff does as well, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers. Qualifications Active, current, and unencumbered Licensure as a Registered Nurse in the State of California Graduate of an Accredited School of Nursing AHA Basic Life Saving Ability to read, write and communicate effectively in English Ability to maintain flexibility and composure in a constantly changing environment Understanding of patient classification and staffing requirements for the patient population Demonstrated experience in a leadership role Hospital Fire and Life Safety Card (Los Angeles City Employees only) One year nursing experience AHA Advanced Cardiac Life Support One year of previous emergency nursing experience or completion of emergency department training course (to include EMTALA and ESI 5 level triage Prior experience as a charge nurse preferred Enviornmental Job Requirements and WOrking COnditions This is a full-time position. Your schedule will be compromised of 3 12-hour shifts between the hours of 7 AM - 730 PM. Weekends are required at a rate of every other weekend. The hospital is located at 14662 Newport Ave, Tustin, CA 92780. The compensation pay range for this position is $46- $69/hr. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation.
CMA Full-time
Astrana Health

Medical Assistant (Float) - Bilingual Spanish Preferred

Astrana Health Las Vegas, NV
$19 - $22 / hour
Medical Assistant (Float) - Bilingual Spanish Preferred Department: Clinic Ops Employment Type: Full Time Location: 7280 W Azure Dr, Ste 110, Las Vegas, NV 89130 Reporting To: Regional Clinic Manager Compensation: $19.00 - $22.00 / hour Description We are currently seeking a highly motivated Medical Assistant to assist our medical providers. The Medical Assistant is responsible for providing administrative support to ensure efficient operation of our regional medical clinics. The position supports both providers and patients through a variety of tasks related to patient care management, organization, and communication. This role will report to our Regional Clinic Manager and enable us to continue to scale in the healthcare industry. Valley Oaks Medical Group is now Astrana Care of Nevada. At Valley Oaks, we strive to redefine the way healthcare is administered through community driven preventative care and proactive treatment. By centering care around the patient, we can improve health and wellbeing instead of treating symptoms. Our passionate providers prioritize the wellness of each of our patients with the necessary tools and resources to improve the quality of life for all of our patients. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a provider Administrative duties may include scheduling appointments, maintaining medical records Clinical duties may include, such as preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart Interviews patients to obtain their medical history Records patient medical history, vital statistics, and test results in patient medical files Must be detail oriented and possess strong organizational skills in a fast-paced environment Good verbal and written communication skills Be able to prioritize workload while remaining flexible May be required to work extended hours as operational needs dictate Perform other duties as assigned Qualifications Display knowledge of medical terminology Possess excellent customer service skills Maintain a high level of professionalism Proficient in MS Office and patient management software Previous experience in phlebotomy or laboratory work (preferred) Bilingual Spanish fluency (preferred) Completion of an accredited Medical Assistant program Pass a minimum of one exam from the National Commission for Certifying Agencies (preferred) Environmental Job Requirements and Working Conditions Our organization follows an in-person work structure where the expectation is to work onsite on a daily basis. The home site for this position is 7280 W Azure Dr, Suite 110, Las Vegas, NV 89130, with the expectation of floating to all other locations as directed by the supervisor. The base pay range for this role is $18 - $22 per hour, with additional monthly bonus structure. This salary range represents our national target range for this role. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
CMA Full-time
Astrana Health

Lead Medical Assistant

Astrana Health Las Vegas, NV
$19 - $27 / hour
Lead Medical Assistant Department: Clinic Ops Employment Type: Full Time Location: 2354 E Bonanza Rd, Las Vegas, NV 89101 Reporting To: Angie Kinsey Compensation: $19.00 - $27.00 / hour Description About the Role We are currently seeking a highly motivated Medical Assistant to assist our medical providers. The Medical Assistant is responsible for providing administrative support to ensure efficient operation of the medical clinic. The position supports both providers and patients through a variety of tasks related to patient care management, organization, and communication. This role will report to our Regional Clinic Manager and enable us to continue to scale in the healthcare industry. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a provider Administrative duties may include scheduling appointments, maintaining medical records Clinical duties may include, such as preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart Interviews patients to obtain their medical history Records patient medical history, vital statistics, and test results in patient medical files Must be detail oriented and possess strong organizational skills in a fast-paced environment Good verbal and written communication skills Be able to prioritize workload while remaining flexible May be required to work overtime to meet tight deadlines Additional duties as assigned Qualifications 3-5 years experience as a Medical Assistant in a fast paced clinical environment Completion of an accredited Medical Assistant program Front office experience in a fast paced clinical environment Display knowledge of medical terminology Possess excellent customer service skills Maintain a high level of professionalism Proficient in MS Office and patient management software Previous experience in phlebotomy or laboratory work preferred Environmental Job Requirements and Working Conditions This is an onsite position located at 2354 E. Bonanza Rd. Las Vegas, NV 89101 The total compensation target range for this role is: $19.00/hr - $27.00/hr. The salary range represents our national target range for this role. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation.
CMA Full-time
Astrana Health

Medical Assistant (Endocrinology)

Astrana Health Arcadia, CA
$21 - $26 / hour
Medical Assistant (Endocrinology) Department: Clinic Ops Employment Type: Full Time Location: 101 Wheeler Ave. Suite B, Arcadia, CA 91006 Reporting To: Edith Hernandez Compensation: $21.00 - $26.00 / hour Description We are currently seeking a highly motivated Medical Assistant to support our Endocrinologist in clinical and administrative assistance in a multi-office setting. This role will report to the Office Manager and enable us to continue to scale in the healthcare industry. *This position requires travel between two office locations in Arcadia and City of Industry and includes both clinic-day and non-clinic-day responsibilities. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Travel between Arcadia and City of Industry offices as scheduled Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a physician Administrative duties may include scheduling appointments, maintaining medical records Clinical duties may include, such as preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment Escort patients to exam rooms, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart Records patient medical history, vital statistics, and test results in patient medical files Handle injections, blood draws, and EKGs as needed Coordinate with clinical and administrative staff to ensure efficient patient flow Assist with charge preparation and documentation on non-clinic days Must be detail oriented and possess strong organizational skills in a fast-pace environment Good verbal and written communication skills Be able to prioritize workload while remaining flexible May be required to work overtime to meet tight deadlines Qualifications Medical Assistant certification or equivalent training One (1) or more years of experience working as a Medical Assistant High school diploma or GED Ability to travel between multiple office locations Ability to maintain confidentiality following HIPAA Proficiency with EMR systems and basic medical office procedures (Preferred) Fluent in Spanish (Preferred) Previous experience in endocrinology or specialty practice You're great for this role if: Strong organizational and communication skills Demonstration of mature judgment Attention to detail, organized, ethical, and reliable Ability to communicate clearly and effectively in a courteous and friendly manner Ability to work independently on non-clinic days Environmental Job Requirements and Working Conditions Our organization follows an in-person work structure where the expectation is to work onsite on a daily basis. The office location is . The total compensation target pay range for this role is $21 - $26 per hour. The salary range represents our national target range for this role. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
CMA Full-time
Astrana Health

Health Navigator I (Spanish, Cantonese, or Mandarin Bilingual)

Astrana Health Monterey Park, CA
$20.41 - $26.19 / hour
Health Navigator I (Spanish, Cantonese, or Mandarin Bilingual) Department: Quality - Clinical Operations Employment Type: Full Time Location: 568 W. Garvey Ave, Monterey Park, CA 91754 Reporting To: Christine Hwang Compensation: $20.41 - $26.19 / hour Description Health Navigator I helps to drive increased engagement and member adherence for key quality program measures. This includes managing multi-modal forms of communication, including phone, sms, email, and portal. This role collaborates with other teams within the organization to deliver care to members in a coordinated and streamlined manner. This role may also interface with providers, health plans, and other partners on an as-needed basis. What You'll Do Conduct outreach to members with specified clinical gaps to help coordinate care and gap closure activities Schedule appointments for patients with the internal team and/or external provider offices Manage work through multiple portals required to access all relevant patient data Conduct outreach to provider offices in efforts to help patients schedule appointments, relay relevant health information, or obtain medical records Manage sms and email queues as assigned for incoming and outgoing patient communication Able to communicate with members in a language with or without the use of translation services Manage basic office functions such as faxing, voicemail, and mail Able to accurately enter patient data into relevant platforms and document outcomes in a clear and concise manner Able to educate patients on basic healthcare terminology and topics Pre-visit prep: assist with confirmation calls, rescheduling, and chart prep Post-visit work: assist in closing out any visit orders, such as referrals, faxing of notes, sending lab referrals, etc Assist patients in completing health questionnaires and documenting responses within EMR and/or designated platform Maintain all patient data in compliance with the organization’s PHI practices and following Health Insurance Portability and Accountability Act (HIPAA) standards Other duties as assigned Qualifications High school diploma or GED Medical Assistant certification and/or minimum 2+ years medical office experience highly preferred Intermediate skill level in Microsoft Office, including Outlook, Word, and Excel Bilingual – Spanish, Cantonese, or Mandarin You're great for the role if: Have an Associate's Degree or higher Electronic medical record and/or practice management system experience Customer service / call center/sales experience Environmental Job Requirements and Working Conditions Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located at 568 W. Garvey Ave, Monterey Park, CA 91754. The total compensation target pay range for this role is: $20.41 - $26.19. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
RN Educator Full-time
Astrana Health

RN Educator

Astrana Health Tustin, CA
$113 - $170 / hour
RN Educator Department: 8720-Nursing Admin Employment Type: Full Time Location: 14662 Newport Ave, Tustin, CA 92780 ("HOSPITAL") Reporting To: Michelle Mckoy Diaz Compensation: $113.00 - $170.00 / hour Description The Clinical Educator - RN is responsible for the planning, design and implementation of education programs/services and professional development of assigned staff. Works closely with nursing directors and/or department managers on the educational needs assessment and orientation programs for staff, in the assigned specialty. Ensures that competencies and skills are current and relevant for the nursing staff. Functions as a resource for educational issues throughout the hospital. Key Responsibilities EDUCATIONAL NEEDS ASSESSMENT AND PROGRAM DEVELOPMENT: Conducts annual staff educational needs assessments and works with other health care professionals to ensure quality programs. Participates in staff competency assessments and validation, skill fairs and community events. Collaborates to ensure consistency and continuity of education programs. ORIENTATION AND COMPETENCY ASSESSMENT: Responsible for the orientation of new hires into the hospital and assists with new grad education program. Provides ongoing assessment of staff learning needs and ensures that competencies and skills are current and relevant. PROFESSIONAL EDUCATION PRACTICE: Facilitates training and learning activities through development of education programs and materials. Delivers educational programs through formal and informal means, makes effective and efficient use of time and resources, manages learning environment, and assists learner to identify learning needs. Gives direction and feedback to participants as needed. COMMUNICATION: Operates as a positive influence, identifying, influencing, and facilitating changes in policies, procedures and legislation, by promoting staff competence and understanding of issues. DATA COLLECTION AND DOCUMENTATION: Participates in the collection of quality improvement data, research, research utilization projects, and group research projects relating to clinical needs. Ensures all Educational Training Program (ETP) documentation is accurate, complete and submitted. Ensures activities are compliant with all legal and certification requirements and hospital-wide standards of care. Skills, Knowledge and Expertise Required Qualifications: Active, current, and unencumbered Licensure as a Registered Nurse in the State of California Graduate of an Accredited School of Nursing AHA Basic Life Support AHA Advanced Cardiac Life Support Ability to read, write and communicate effectively in English Ability to work variable shifts including evenings, nights, weekends, and holidays Ability to maintain flexibility and composure in a constantly changing environment Three (3) years of clinical experience Bachelor of Science in Nursing Preferred Qualifications: Master of Science Nursing Certified Nurse Educator (CNE) or certification in specialty area Instructor status for BLS and ACLS
NP Outpatient Full-time
Astrana Health

Primary Care Physician - Spanish

Astrana Health Las Vegas, NV
$220,000 - $280,000 / year
Primary Care Physician - Spanish Department: Providers Employment Type: Full Time Location: 3115 S Eastern Ave., Las Vegas, NV 89169 Reporting To: Vikas Lahar Compensation: $220,000 - $280,000 / year Description We are seeking a skilled and compassionate Spanish-speaking Primary Care Physician to join our dynamic healthcare team. This physician will play a pivotal role in providing exceptional medical care to patients of all ages. If you are a dedicated physician with a genuine enthusiasm for delivering top-quality care, we invite you to join our team and contribute to our mission of promoting preventative health and wellness. Valley Oaks Medical Group is now Astrana Care of Nevada. At Valley Oaks, we strive to redefine the way healthcare is administered through community driven preventative care and proactive treatment. By centering care around the patient, we can improve health and wellbeing instead of treating symptoms. Our passionate providers prioritize the wellness of each of our patients with the necessary tools and resources to improve the quality of life for all of our patients. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Diagnose and treat common acute and chronic illnesses, interpreting test results as necessary Collaborate with the patient and the patient's family as needed to create and execute treatment plans and ensure proper coordination of care to optimize patient’s health progress Refer to specialists when appropriate Perform routine health screenings, health maintenance care, annual exams, and work with our quality and coding department for templates and processes. Provide appropriate education, feedback and assessment of care to ensure the safety of patients and their families Qualifications Successful completion of family/internal medicine residency program Board eligible/Board certified Unrestricted and active Nevada Physician License Current BLS, ACLS, CSR, and NV DEA certification prior to start date Experience in Women's Health is a plus Proficiency in Spanish Job Benefits We are looking for a Spanish-speaking PCP to join our clinic at 8420 S Eastern Ave, Suite 101, Las Vegas, NV 89123 The target pay range for this role is $220,000-250,000 base salary with additional annual bonus structure. This salary range represents our national target range for this role. Astrana employees who refer additional physicians to our practices will be eligible to receive a $3000 bonus per physician hired OR $3500 bonus per bilingual physician hired! Additional Information: Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request accommodation. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
NP Full-time
Astrana Health

Nurse Practitioner - Spanish

Astrana Health Las Vegas, NV
$110,000 - $140,000 / year
Nurse Practitioner - Spanish Department: Providers Employment Type: Full Time Location: 2354 E Bonanza Rd, Las Vegas, NV 89101 Reporting To: Vikas Lahar Compensation: $110,000 - $140,000 / year Description We are currently seeking a highly motivated Spanish-speaking Physician Assistant or Nurse Practitioner to join our Astrana Team in Las Vegas! We value providing culturally sensitive, bilingual care to the community. Join us on our mission to provide higher quality care at lower costs to patients! Valley Oaks Medical Group is now Astrana Care of Nevada. At Valley Oaks, we strive to redefine the way healthcare is administered through community driven preventative care and proactive treatment. By centering care around the patient, we can improve health and wellbeing instead of treating symptoms. Our passionate providers prioritize the wellness of each of our patients with the necessary tools and resources to improve the quality of life for all of our patients. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Diagnose and treat common acute and chronic illnesses, interpreting test results as necessary Collaborate with the patient and the patient's family as needed to create and execute treatment plans and ensure proper coordination of care to optimize patient’s health progress Refer to specialists when appropriate Perform routine health screenings, health maintenance care, annual exams, and work with our quality and coding department for templates and processes. Provide appropriate education, feedback and assessment of care to ensure the safety of patients and their families Qualifications Active and unrestricted Nevada Physician's Assistant or Nurse Practitioner License At least one year of experience working as a Physician's Assistant or Nurse Practitioner BLS, NV DEA certification prior to start date Proficiency in EMRs Proficient in Spanish You're great for this role if you have: 2+ years of experience working as a Physician's Assistant/Nurse Practitioner Internal Medicine, Primary Care or Family Medicine experience Environmental Job Requirements and Working Conditions We are seeking NPs/PAs at both 2354 E Bonanza Rd. Las Vegas, NV 89101 and 3115 S. Eastern Ave, Las Vegas, NV 89101. The national target pay range for this role is $110,000-140,000 base salary with additional annual bonus structure. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Additional Information: Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request accommodation. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.