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Helping Hearts USA LLC Fairview, TN

Bring Your Compassion to Helping Hearts and Make a Difference! Experienced In-Home Caregivers Needed Company: Helping Hearts USA LLC Employment Opportunities: Full-time, part-time and PRN Available Shifts: Days, evenings, nights and overnights Shift Lengths: Generally range from 4 to 12 hours Weekend Availability: May be required depending on client needs At Helping Hearts USA LLC, we believe compassionate caregivers are the heart of everything we do. Every kind word, helping hand and dependable visit can bring comfort, dignity and peace of mind to a client and their family. We are growing and excited to welcome compassionate, experienced and dependable caregivers to our team. Whether you are assisting with personal care, providing companionship, preparing meals or helping a client remain safe and comfortable at home, your presence can make a meaningful difference. We are looking for caregivers who understand that exceptional care requires more than completing a list of tasks. It requires patience, professionalism, careful observation, consistent communication and genuine respect for every client. If caregiving is more than a job to you and you take pride in helping others feel safe, respected and valued, we would love to hear from you. Available Schedules Helping Hearts offers a variety of client assignments. Available shifts may include: Morning shifts Day shifts Evening shifts Night shifts Overnight shifts Weekday assignments Weekend assignments PRN and as-needed assignments Temporary assignments Recurring assignments Shifts ranging from 4 to 12 hours Shift lengths, start times, end times and available days depend on current client needs, care plans, locations and personal preferences. Applicants must provide their complete availability so they can be considered for appropriate assignments. Once a caregiver accepts a permanent, temporary or PRN assignment, dependable attendance and completion of the entire scheduled shift are required. Client Care Levels Helping Hearts supports clients with different levels of need. Assignments are matched according to the caregiver’s experience, skills, availability, location and ability to safely complete the approved care plan. Caregiver assignments may range from companionship and light housekeeping to complete personal care, dementia support, incontinence care, bedbound care and transfer assistance. Applicants must honestly disclose their experience and any limitations that could prevent them from safely completing an assignment. Companionship and Household Support Some clients may primarily need: Meaningful conversation and companionship Emotional support and reassurance Social engagement Recreational activities Assistance maintaining daily routines Safety observation and general supervision Meal preparation and cleanup Hydration reminders Grocery organization Approved errands Light housekeeping Laundry and linen changes Organization of the client’s immediate living space Medication reminders Transportation to approved appointments or activities Accurate documentation of completed responsibilities Caregivers should encourage appropriate independence while remaining attentive to the client’s safety and preferences. Personal Care and Activities of Daily Living Other clients may require hands-on assistance with: Bathing or showering Sponge baths and bed baths Personal hygiene Dressing and undressing Grooming and hair care Oral care Toileting assistance Incontinence care Changing protective undergarments Perineal care Meal assistance Feeding assistance Hydration reminders Walking and mobility assistance Wheelchair support Entering and exiting vehicles Repositioning in a bed or chair Changing bed linens Comfort and safety measures Maintaining dignity, privacy and independence Caregivers must explain personal-care tasks before beginning and provide assistance in a respectful, patient and professional manner. Dementia and Memory Care Support Some assignments may involve clients living with dementia, Alzheimer’s disease or other cognitive conditions. Responsibilities may include: Providing calm and consistent supervision Offering appropriate redirection and reassurance Supporting established routines Monitoring for confusion, agitation or wandering Observing changes in behavior Encouraging safe and appropriate activities Maintaining a quiet and supportive environment Following client-specific communication strategies Remaining aware of the client’s location and safety Immediately reporting significant behavioral or cognitive changes Documenting all concerns and completed care responsibilities Caregivers assigned to dementia or memory-care clients must remain patient, attentive and aware of the client’s safety throughout the entire shift. Mobility, Transfers and Higher-Assistance Care Some clients may have limited mobility, be at high risk for falls or require significant physical assistance. Depending on the care plan, caregiver experience and completed training, responsibilities may include: Assisting with walking and balance Supporting clients using walkers or other approved mobility devices Supporting wheelchair mobility Assisting with bed mobility Repositioning clients in a bed or chair Helping clients move between a bed, wheelchair, chair, commode or toilet Using an approved gait belt when directed Assisting with sit-to-stand and stand-to-sit transfers Completing approved one-person transfers Following all two-person transfer requirements Using a mechanical or Hoyer lift when required Checking equipment before use Following fall-prevention procedures Requesting assistance when care cannot be completed safely Caregivers must never attempt an unsafe transfer or use equipment they have not been trained and authorized to operate. Bedbound-Client Support Some clients may be bedbound or require extensive hands-on assistance. Responsibilities may include: Providing bed baths Completing personal hygiene Providing toileting and incontinence care Changing protective undergarments Assisting with perineal care Repositioning according to the care plan Using pillows or approved positioning supports Keeping bedding clean, dry and free from wrinkles Changing linens while the client remains in bed Monitoring common pressure areas Observing for redness, bruising or skin concerns Providing feeding and hydration assistance Maintaining the client’s dignity, comfort and privacy Reporting all changes in condition immediately Caregivers must use proper body mechanics and request assistance whenever a task cannot be completed safely. Meal Preparation and Hydration Depending on the assignment, caregivers may be responsible for: Planning meals according to client preferences Following approved dietary instructions Preparing meals and snacks Assisting with feeding Encouraging regular fluid intake Observing and documenting food and fluid intake Assisting with grocery organization Following safe food-handling practices Washing dishes Cleaning meal-preparation areas Reporting concerns related to appetite, swallowing or hydration Difficulty swallowing, coughing during meals, choking, vomiting or significant refusal to eat or drink must be reported immediately. Light Housekeeping Caregivers may be responsible for maintaining a clean, safe and organized client environment. Responsibilities may include: Tidying the client’s immediate living space Dusting Sweeping Vacuuming Mopping approved areas Washing dishes Cleaning frequently touched surfaces Laundry and linen changes Cleaning the client’s bathroom Organizing care supplies Removing trash Keeping walkways and emergency-access areas clear Reporting unsafe conditions or needed repairs Housekeeping responsibilities are limited to the client’s approved service area and assigned care-plan tasks. Non-Medical Health Support Helping Hearts provides non-medical personal support. Caregivers must remain within their authorized role and follow the client’s approved care plan. Depending on the assignment, responsibilities may include: Providing medication reminders Assisting with approved blood glucose monitoring Documenting readings when required Observing food and fluid intake Monitoring the client’s physical, emotional and behavioral condition Reporting pain, swelling, bruising, redness or skin concerns Reporting falls, injuries or changes in mobility Reporting confusion or unusual behavior Following established emergency procedures Contacting the Helping Hearts office immediately when concerns arise Completing accurate electronic documentation Caregivers must report concerns rather than independently diagnose or treat them. Caregivers must not assume that someone else has already reported a change in condition. Medication Reminders Medication support is limited to the responsibilities authorized in the client’s approved non-medical care plan. Caregivers may: Provide scheduled reminders. Assist with an approved prefilled medication planner. Place approved medications in a cup when directed. Remind the client to self-administer their medication. Document reminders and client responses. Report refusals, missed doses or other concerns. Caregivers must not independently administer medication, change medication instructions or provide medical advice outside their authorized scope. Transportation When required and authorized, caregivers may: Transport clients to appointments. Assist with approved errands. Transport clients to social activities. Help clients enter and exit the vehicle. Secure mobility equipment appropriately. Follow all client-specific transportation instructions. Maintain a clean, safe and insured vehicle. Report any transportation concern immediately. Caregivers may only transport clients when the assignment has been approved and all transportation requirements have been satisfied. Night and Overnight Shift Expectations Caregivers working night or overnight assignments must remain fully awake, alert and attentive throughout the entire shift. Nighttime responsibilities may include: Completing scheduled safety checks Monitoring the client’s condition Assisting with toileting and incontinence care Repositioning the client Providing medication reminders when authorized Responding immediately when the client needs assistance Completing approved nighttime housekeeping responsibilities Maintaining a clean and safe environment Preparing the client’s environment for the morning routine Documenting care and observations in real time Sleeping, napping, dozing, lying down to rest or closing your eyes for extended periods is strictly prohibited, even when the client is sleeping. Failure to remain awake and attentive may result in immediate removal from the assignment and additional corrective action. Physical Requirements Caregiving can be physically demanding. Applicants must be able to safely perform the essential responsibilities of an accepted assignment, with or without a reasonable accommodation. Physical responsibilities may include: Standing, walking or sitting for extended periods Frequently bending, reaching, turning and twisting Kneeling or squatting when necessary Using stairs in certain client environments Assisting clients with walking and balance Pushing or maneuvering a wheelchair Assisting with repositioning Supporting transfers according to the care plan Using approved transfer equipment Handling laundry, groceries, household supplies and care equipment Completing light housekeeping Wearing required personal protective equipment Responding promptly during falls, emergencies or changes in condition Remaining awake throughout night or overnight shifts Applicants must review assignment requirements before accepting a shift and disclose any limitation that could prevent them from safely providing the required care. Reasonable accommodations will be considered in accordance with applicable law. Client Environments Care may be provided in: Private homes Independent-living communities Assisted-living communities Memory-care communities Senior-living facilities Other company-approved settings Applicants should understand that: Some homes may have dogs, cats or other household pets. Some clients require non-smoking caregivers. Some client environments may not be completely smoke-free. Applicants must disclose allergies, pet restrictions and smoke sensitivities. Family members or other approved individuals may be present. Facility employees may be present. Approved safety cameras or monitoring equipment may be present. Caregivers must not move, unplug, cover or interfere with safety equipment. Caregivers must follow all household, facility, confidentiality and safety requirements. Transportation and parking conditions will vary. Caregivers must respect the client’s home, property, privacy and personal preferences. Unauthorized visitors, children and pets are not permitted during shifts. Hours and Assignment Disclaimer Specific hours and assignments depend on: Current client needs Requested service hours Client-care level Client location Caregiver experience Caregiver qualifications Caregiver availability Transportation and travel distance Client and family preferences Assignment compatibility Changes in the client’s condition or service needs Full-time, part-time or PRN status does not guarantee a specific client, assignment, schedule or number of weekly hours. Client schedules may increase, decrease, change or end based on the client’s needs and preferences. Clients and families may request a different caregiver when they believe another caregiver would be a better fit. Caregivers may also be considered for additional assignments when their experience, availability and location match current needs. Once a caregiver accepts an assignment, dependable attendance and completion of the entire scheduled shift are required. Employment Qualifications Applicants must: Be at least 18 years old. Possess a high school diploma, GED or equivalent. Have at least one year of professional caregiving, personal-care, home-care or related experience. Demonstrate compassion, patience and professionalism. Be dependable and punctual. Follow written care plans and verbal office instructions. Communicate professionally with clients, office staff and approved facility personnel. Complete accurate electronic documentation during every shift. Have reliable access to a smartphone. Maintain client confidentiality. Maintain professional boundaries. Remain attentive and awake throughout every assigned shift. Follow attendance and call-off procedures. Follow clock-in and clock-out requirements. Safely perform the essential responsibilities of accepted assignments. Complete required orientation and training. Complete assignment-specific instruction. Immediately report changes in condition, incidents, injuries and safety concerns. Follow all Helping Hearts policies and procedures. Transportation Requirements Applicants must have: A valid driver’s license Current automobile insurance Reliable personal transportation An acceptable driving record The ability to travel to assigned client locations The ability to transport clients when required and authorized Public transportation, rideshare services or transportation provided by another person may not satisfy the requirements of assignments requiring immediate or independent travel. Caregivers must immediately report any change affecting their driver’s license, insurance, vehicle availability or ability to transport clients safely. Attendance and Communication Expectations Dependability is essential in home care. Caregivers must: Arrive on time for every accepted assignment. Confirm assignments according to company procedures. Maintain reliable telephone communication. Respond promptly to scheduling messages. Notify the office immediately if an emergency affects attendance. Follow all call-off procedures. Clock in and out from the approved client location. Remain with the client until the scheduled end of the shift. Remain until properly relieved when continuous care is required. Never leave a client unattended when supervision is required. Never leave early without office authorization. Notify the office if a client or family asks them to arrive late, leave early or change the scheduled hours. Complete all required documentation before the end of the shift. Failure to report for an accepted shift, leaving a client without authorization or failing to follow safety procedures may result in removal from the assignment or additional corrective action. Documentation Requirements Caregivers must document services accurately and in real time. Required documentation may include: Completed care-plan tasks Personal care provided Meals and hydration Medication reminders Toileting and incontinence care Repositioning Blood glucose-related support Client behavior and mood Changes in condition Skin observations Incidents Office notifications Transportation Incomplete tasks and the reason they were not completed Caregivers must never mark a task complete when it was not performed. Background and Screening Requirements Applicants must: Complete a comprehensive background check covering up to 15 years, where legally permitted. Complete required abuse, neglect and sex-offender registry checks. Complete a pre-employment drug screening when applicable. Participate in random drug screening when required by company policy. Provide complete and accurate application information. Report criminal charges or legal changes that may affect their ability to provide safe care. Have no disqualifying history that would prevent safe employment, subject to applicable laws and individual review. Employment offers are contingent upon satisfactory completion of required screenings, employment verification, reference checks and onboarding requirements. Required Employment Information Applicants must provide: A complete five-year employment history Five professional references Current contact information for all references No friends or family members as professional references Proof of high school completion, GED or equivalent Complete and accurate application information Required payroll and tax information Any additional state, client or assignment-specific information Professional references should include former supervisors, managers, employers or other individuals who can verify the applicant’s reliability, work performance and caregiving experience. Important Physical Document Requirement Applicants must possess physical copies of all required employment documents before advancing through the interview and hiring process. Applicants must be prepared to present: A valid government-issued photo identification A valid and current driver’s license Current automobile-insurance documentation Proof of high school completion, GED or equivalent Social Security documentation when required for payroll and tax purposes A birth certificate or other acceptable proof of identity or age when legally permitted and applicable Any professional licenses or certifications applicable to the position Any additional state, client or assignment-specific documentation Applicants should not text or email photographs of Social Security cards, birth certificates or other sensitive identity documents. Helping Hearts will provide instructions for secure document verification. For federal Form I-9 verification, applicants may present any acceptable document or combination of documents authorized under federal law. Helping Hearts will not require a specific Form I-9 document when another legally acceptable option is provided. Professional Appearance and Uniform Caregivers must arrive clean, prepared and professionally dressed. The required uniform includes: Solid navy-blue scrubs Closed-toe and closed-heel shoes Clean and professional appearance Hair secured when necessary for safety Appropriate personal hygiene No strong fragrances Required personal protective equipment when applicable Caregivers must maintain the required professional appearance throughout every shift. Why Join Helping Hearts? At Helping Hearts USA LLC, caregiving is more than a job. It is an opportunity to bring comfort, dignity and meaningful support to individuals and families. We offer: Full-time, part-time and PRN opportunities Day, evening, night and overnight assignments Shifts generally ranging from 4 to 12 hours A variety of client-care levels Assignment matching based on experience and availability Orientation and ongoing training A supportive and team-focused work environment Opportunities for professional development The chance to build meaningful client relationships The opportunity to make a genuine difference How to Apply Submit your resume along with a complete description of your caregiving experience, qualifications and availability. Please include your experience with: Companionship Personal care Bathing and toileting Incontinence care Dementia or memory care Mobility and transfers Gait belts Hoyer or mechanical lifts Bedbound clients Blood sugar support Day shifts Night shifts Weekend availability To apply or learn more, call or text our main hiring number at 615-645-3999 anytime. Helping Hearts USA LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Ready to Make a Difference? Apply today and bring your compassion, dependability and experience to the Helping Hearts team!

CNA

Helping Hearts USA LLC Nashville, TN

$20 / hour

Join the Helping Hearts Team – Make a Difference Today! Helping Hearts is on an exciting mission to expand our dynamic and growing team of passionate, experienced caregivers! If you're ready to bring your energy, compassion, and dedication to a role that truly makes a difference in the lives of others, we want to hear from you! Job Title : Floating CNA Location : Designated Facility Job Description : We are seeking a dedicated Certified Nursing Assistant (CNA) to join our team. This position is location-specific and involves providing services to multiple clients in 30-minute to 4-hour increments throughout your shift. Shifts are 12-hour shifts from 7 am to 7 pm. Certified Nursing Assistants (CNAs) must possess a valid and non-expired CNA license to be eligible for employment. Ensuring that all CNAs maintain current licensure is essential for compliance with regulatory standards and to uphold the quality of care provided to clients. What You'll Do : Personal Care : Assist clients with daily living activities, ensuring dignity and independence. Companionship : Build meaningful connections and enhance quality of life. Housekeeping : Maintain a clean, safe, and organized living environment. Meal Preparation : Provide nutritious meals tailored to clients' needs. Health Monitoring : Observe and report changes in clients' well-being. Transportation : Provide safe and reliable transportation to appointments and errands. What We're Looking For : Experience : Proven caregiving experience, including personal care and blood sugar management. Skills : Compassionate, professional, and detail-oriented. Transportation : Valid driver's license, car insurance, and a reliable vehicle. Background Check : Must pass a thorough background check and drug screening. Why Join Helping Hearts At Helping Hearts, we're committed to providing the highest standard of care while fostering a supportive and inclusive work environment. We offer flexible shifts (4 to 12 hours, day and night options), opportunities for professional growth, and the chance to make a real impact in the lives of our clients. How to Apply : Submit your resume and a brief cover letter detailing your caregiving experience and why you're excited about this opportunity. Required Documents : Proof of identity and work authorization Valid driver's license. Social security card. Birth certificate. Proof of high school completion or equivalent. Certified Nursing Assistants (CNAs) must possess a valid and non-expired CNA license to be eligible for employment. Ensuring that all CNAs maintain current licensure is essential for compliance with regulatory standards and to uphold the quality of care provided to clients. Additional Requirements : Minimum age of 18. Comprehensive 15-year background check. Drug screening (if applicable). Five professional references (no friends or family). Transportation Requirements : Valid driver's license, car insurance, and good driving record. Contingencies and Compliance : Employment offers are contingent upon passing background checks, drug screenings, and providing favorable references. If you are compassionate, detail-oriented, and committed to providing high-quality care, we encourage you to apply. Join Helping Hearts – Make a Difference Today! To apply or learn more, please call or text our main hiring number at 615-645-3999 anytime.

Compassionate Caregiver Immediate Opening

Helping Hearts USA LLC Kingston Springs, TN

$18 - $20 / hour

Bring Your Compassion to Helping Hearts and Make a Difference! Experienced In-Home Caregivers Needed Company: Helping Hearts USA LLC Employment Opportunities: Full-time, part-time and PRN Available Shifts: Days, evenings, nights and overnights Shift Lengths: Generally range from 4 to 12 hours Weekend Availability: May be required depending on client needs At Helping Hearts USA LLC, we believe compassionate caregivers are the heart of everything we do. Every kind word, helping hand and dependable visit can bring comfort, dignity and peace of mind to a client and their family. We are growing and excited to welcome compassionate, experienced and dependable caregivers to our team. Whether you are assisting with personal care, providing companionship, preparing meals or helping a client remain safe and comfortable at home, your presence can make a meaningful difference. We are looking for caregivers who understand that exceptional care requires more than completing a list of tasks. It requires patience, professionalism, careful observation, consistent communication and genuine respect for every client. If caregiving is more than a job to you and you take pride in helping others feel safe, respected and valued, we would love to hear from you. Available Schedules Helping Hearts offers a variety of client assignments. Available shifts may include: Morning shifts Day shifts Evening shifts Night shifts Overnight shifts Weekday assignments Weekend assignments PRN and as-needed assignments Temporary assignments Recurring assignments Shifts ranging from 4 to 12 hours Shift lengths, start times, end times and available days depend on current client needs, care plans, locations and personal preferences. Applicants must provide their complete availability so they can be considered for appropriate assignments. Once a caregiver accepts a permanent, temporary or PRN assignment, dependable attendance and completion of the entire scheduled shift are required. Client Care Levels Helping Hearts supports clients with different levels of need. Assignments are matched according to the caregiver’s experience, skills, availability, location and ability to safely complete the approved care plan. Caregiver assignments may range from companionship and light housekeeping to complete personal care, dementia support, incontinence care, bedbound care and transfer assistance. Applicants must honestly disclose their experience and any limitations that could prevent them from safely completing an assignment. Companionship and Household Support Some clients may primarily need: Meaningful conversation and companionship Emotional support and reassurance Social engagement Recreational activities Assistance maintaining daily routines Safety observation and general supervision Meal preparation and cleanup Hydration reminders Grocery organization Approved errands Light housekeeping Laundry and linen changes Organization of the client’s immediate living space Medication reminders Transportation to approved appointments or activities Accurate documentation of completed responsibilities Caregivers should encourage appropriate independence while remaining attentive to the client’s safety and preferences. Personal Care and Activities of Daily Living Other clients may require hands-on assistance with: Bathing or showering Sponge baths and bed baths Personal hygiene Dressing and undressing Grooming and hair care Oral care Toileting assistance Incontinence care Changing protective undergarments Perineal care Meal assistance Feeding assistance Hydration reminders Walking and mobility assistance Wheelchair support Entering and exiting vehicles Repositioning in a bed or chair Changing bed linens Comfort and safety measures Maintaining dignity, privacy and independence Caregivers must explain personal-care tasks before beginning and provide assistance in a respectful, patient and professional manner. Dementia and Memory Care Support Some assignments may involve clients living with dementia, Alzheimer’s disease or other cognitive conditions. Responsibilities may include: Providing calm and consistent supervision Offering appropriate redirection and reassurance Supporting established routines Monitoring for confusion, agitation or wandering Observing changes in behavior Encouraging safe and appropriate activities Maintaining a quiet and supportive environment Following client-specific communication strategies Remaining aware of the client’s location and safety Immediately reporting significant behavioral or cognitive changes Documenting all concerns and completed care responsibilities Caregivers assigned to dementia or memory-care clients must remain patient, attentive and aware of the client’s safety throughout the entire shift. Mobility, Transfers and Higher-Assistance Care Some clients may have limited mobility, be at high risk for falls or require significant physical assistance. Depending on the care plan, caregiver experience and completed training, responsibilities may include: Assisting with walking and balance Supporting clients using walkers or other approved mobility devices Supporting wheelchair mobility Assisting with bed mobility Repositioning clients in a bed or chair Helping clients move between a bed, wheelchair, chair, commode or toilet Using an approved gait belt when directed Assisting with sit-to-stand and stand-to-sit transfers Completing approved one-person transfers Following all two-person transfer requirements Using a mechanical or Hoyer lift when required Checking equipment before use Following fall-prevention procedures Requesting assistance when care cannot be completed safely Caregivers must never attempt an unsafe transfer or use equipment they have not been trained and authorized to operate. Bedbound-Client Support Some clients may be bedbound or require extensive hands-on assistance. Responsibilities may include: Providing bed baths Completing personal hygiene Providing toileting and incontinence care Changing protective undergarments Assisting with perineal care Repositioning according to the care plan Using pillows or approved positioning supports Keeping bedding clean, dry and free from wrinkles Changing linens while the client remains in bed Monitoring common pressure areas Observing for redness, bruising or skin concerns Providing feeding and hydration assistance Maintaining the client’s dignity, comfort and privacy Reporting all changes in condition immediately Caregivers must use proper body mechanics and request assistance whenever a task cannot be completed safely. Meal Preparation and Hydration Depending on the assignment, caregivers may be responsible for: Planning meals according to client preferences Following approved dietary instructions Preparing meals and snacks Assisting with feeding Encouraging regular fluid intake Observing and documenting food and fluid intake Assisting with grocery organization Following safe food-handling practices Washing dishes Cleaning meal-preparation areas Reporting concerns related to appetite, swallowing or hydration Difficulty swallowing, coughing during meals, choking, vomiting or significant refusal to eat or drink must be reported immediately. Light Housekeeping Caregivers may be responsible for maintaining a clean, safe and organized client environment. Responsibilities may include: Tidying the client’s immediate living space Dusting Sweeping Vacuuming Mopping approved areas Washing dishes Cleaning frequently touched surfaces Laundry and linen changes Cleaning the client’s bathroom Organizing care supplies Removing trash Keeping walkways and emergency-access areas clear Reporting unsafe conditions or needed repairs Housekeeping responsibilities are limited to the client’s approved service area and assigned care-plan tasks. Non-Medical Health Support Helping Hearts provides non-medical personal support. Caregivers must remain within their authorized role and follow the client’s approved care plan. Depending on the assignment, responsibilities may include: Providing medication reminders Assisting with approved blood glucose monitoring Documenting readings when required Observing food and fluid intake Monitoring the client’s physical, emotional and behavioral condition Reporting pain, swelling, bruising, redness or skin concerns Reporting falls, injuries or changes in mobility Reporting confusion or unusual behavior Following established emergency procedures Contacting the Helping Hearts office immediately when concerns arise Completing accurate electronic documentation Caregivers must report concerns rather than independently diagnose or treat them. Caregivers must not assume that someone else has already reported a change in condition. Medication Reminders Medication support is limited to the responsibilities authorized in the client’s approved non-medical care plan. Caregivers may: Provide scheduled reminders. Assist with an approved prefilled medication planner. Place approved medications in a cup when directed. Remind the client to self-administer their medication. Document reminders and client responses. Report refusals, missed doses or other concerns. Caregivers must not independently administer medication, change medication instructions or provide medical advice outside their authorized scope. Transportation When required and authorized, caregivers may: Transport clients to appointments. Assist with approved errands. Transport clients to social activities. Help clients enter and exit the vehicle. Secure mobility equipment appropriately. Follow all client-specific transportation instructions. Maintain a clean, safe and insured vehicle. Report any transportation concern immediately. Caregivers may only transport clients when the assignment has been approved and all transportation requirements have been satisfied. Night and Overnight Shift Expectations Caregivers working night or overnight assignments must remain fully awake, alert and attentive throughout the entire shift. Nighttime responsibilities may include: Completing scheduled safety checks Monitoring the client’s condition Assisting with toileting and incontinence care Repositioning the client Providing medication reminders when authorized Responding immediately when the client needs assistance Completing approved nighttime housekeeping responsibilities Maintaining a clean and safe environment Preparing the client’s environment for the morning routine Documenting care and observations in real time Sleeping, napping, dozing, lying down to rest or closing your eyes for extended periods is strictly prohibited, even when the client is sleeping. Failure to remain awake and attentive may result in immediate removal from the assignment and additional corrective action. Physical Requirements Caregiving can be physically demanding. Applicants must be able to safely perform the essential responsibilities of an accepted assignment, with or without a reasonable accommodation. Physical responsibilities may include: Standing, walking or sitting for extended periods Frequently bending, reaching, turning and twisting Kneeling or squatting when necessary Using stairs in certain client environments Assisting clients with walking and balance Pushing or maneuvering a wheelchair Assisting with repositioning Supporting transfers according to the care plan Using approved transfer equipment Handling laundry, groceries, household supplies and care equipment Completing light housekeeping Wearing required personal protective equipment Responding promptly during falls, emergencies or changes in condition Remaining awake throughout night or overnight shifts Applicants must review assignment requirements before accepting a shift and disclose any limitation that could prevent them from safely providing the required care. Reasonable accommodations will be considered in accordance with applicable law. Client Environments Care may be provided in: Private homes Independent-living communities Assisted-living communities Memory-care communities Senior-living facilities Other company-approved settings Applicants should understand that: Some homes may have dogs, cats or other household pets. Some clients require non-smoking caregivers. Some client environments may not be completely smoke-free. Applicants must disclose allergies, pet restrictions and smoke sensitivities. Family members or other approved individuals may be present. Facility employees may be present. Approved safety cameras or monitoring equipment may be present. Caregivers must not move, unplug, cover or interfere with safety equipment. Caregivers must follow all household, facility, confidentiality and safety requirements. Transportation and parking conditions will vary. Caregivers must respect the client’s home, property, privacy and personal preferences. Unauthorized visitors, children and pets are not permitted during shifts. Hours and Assignment Disclaimer Specific hours and assignments depend on: Current client needs Requested service hours Client-care level Client location Caregiver experience Caregiver qualifications Caregiver availability Transportation and travel distance Client and family preferences Assignment compatibility Changes in the client’s condition or service needs Full-time, part-time or PRN status does not guarantee a specific client, assignment, schedule or number of weekly hours. Client schedules may increase, decrease, change or end based on the client’s needs and preferences. Clients and families may request a different caregiver when they believe another caregiver would be a better fit. Caregivers may also be considered for additional assignments when their experience, availability and location match current needs. Once a caregiver accepts an assignment, dependable attendance and completion of the entire scheduled shift are required. Employment Qualifications Applicants must: Be at least 18 years old. Possess a high school diploma, GED or equivalent. Have at least one year of professional caregiving, personal-care, home-care or related experience. Demonstrate compassion, patience and professionalism. Be dependable and punctual. Follow written care plans and verbal office instructions. Communicate professionally with clients, office staff and approved facility personnel. Complete accurate electronic documentation during every shift. Have reliable access to a smartphone. Maintain client confidentiality. Maintain professional boundaries. Remain attentive and awake throughout every assigned shift. Follow attendance and call-off procedures. Follow clock-in and clock-out requirements. Safely perform the essential responsibilities of accepted assignments. Complete required orientation and training. Complete assignment-specific instruction. Immediately report changes in condition, incidents, injuries and safety concerns. Follow all Helping Hearts policies and procedures. Transportation Requirements Applicants must have: A valid driver’s license Current automobile insurance Reliable personal transportation An acceptable driving record The ability to travel to assigned client locations The ability to transport clients when required and authorized Public transportation, rideshare services or transportation provided by another person may not satisfy the requirements of assignments requiring immediate or independent travel. Caregivers must immediately report any change affecting their driver’s license, insurance, vehicle availability or ability to transport clients safely. Attendance and Communication Expectations Dependability is essential in home care. Caregivers must: Arrive on time for every accepted assignment. Confirm assignments according to company procedures. Maintain reliable telephone communication. Respond promptly to scheduling messages. Notify the office immediately if an emergency affects attendance. Follow all call-off procedures. Clock in and out from the approved client location. Remain with the client until the scheduled end of the shift. Remain until properly relieved when continuous care is required. Never leave a client unattended when supervision is required. Never leave early without office authorization. Notify the office if a client or family asks them to arrive late, leave early or change the scheduled hours. Complete all required documentation before the end of the shift. Failure to report for an accepted shift, leaving a client without authorization or failing to follow safety procedures may result in removal from the assignment or additional corrective action. Documentation Requirements Caregivers must document services accurately and in real time. Required documentation may include: Completed care-plan tasks Personal care provided Meals and hydration Medication reminders Toileting and incontinence care Repositioning Blood glucose-related support Client behavior and mood Changes in condition Skin observations Incidents Office notifications Transportation Incomplete tasks and the reason they were not completed Caregivers must never mark a task complete when it was not performed. Background and Screening Requirements Applicants must: Complete a comprehensive background check covering up to 15 years, where legally permitted. Complete required abuse, neglect and sex-offender registry checks. Complete a pre-employment drug screening when applicable. Participate in random drug screening when required by company policy. Provide complete and accurate application information. Report criminal charges or legal changes that may affect their ability to provide safe care. Have no disqualifying history that would prevent safe employment, subject to applicable laws and individual review. Employment offers are contingent upon satisfactory completion of required screenings, employment verification, reference checks and onboarding requirements. Required Employment Information Applicants must provide: A complete five-year employment history Five professional references Current contact information for all references No friends or family members as professional references Proof of high school completion, GED or equivalent Complete and accurate application information Required payroll and tax information Any additional state, client or assignment-specific information Professional references should include former supervisors, managers, employers or other individuals who can verify the applicant’s reliability, work performance and caregiving experience. Important Physical Document Requirement Applicants must possess physical copies of all required employment documents before advancing through the interview and hiring process. Applicants must be prepared to present: A valid government-issued photo identification A valid and current driver’s license Current automobile-insurance documentation Proof of high school completion, GED or equivalent Social Security documentation when required for payroll and tax purposes A birth certificate or other acceptable proof of identity or age when legally permitted and applicable Any professional licenses or certifications applicable to the position Any additional state, client or assignment-specific documentation Applicants should not text or email photographs of Social Security cards, birth certificates or other sensitive identity documents. Helping Hearts will provide instructions for secure document verification. For federal Form I-9 verification, applicants may present any acceptable document or combination of documents authorized under federal law. Helping Hearts will not require a specific Form I-9 document when another legally acceptable option is provided. Professional Appearance and Uniform Caregivers must arrive clean, prepared and professionally dressed. The required uniform includes: Solid navy-blue scrubs Closed-toe and closed-heel shoes Clean and professional appearance Hair secured when necessary for safety Appropriate personal hygiene No strong fragrances Required personal protective equipment when applicable Caregivers must maintain the required professional appearance throughout every shift. Why Join Helping Hearts? At Helping Hearts USA LLC, caregiving is more than a job. It is an opportunity to bring comfort, dignity and meaningful support to individuals and families. We offer: Full-time, part-time and PRN opportunities Day, evening, night and overnight assignments Shifts generally ranging from 4 to 12 hours A variety of client-care levels Assignment matching based on experience and availability Orientation and ongoing training A supportive and team-focused work environment Opportunities for professional development The chance to build meaningful client relationships The opportunity to make a genuine difference How to Apply Submit your resume along with a complete description of your caregiving experience, qualifications and availability. Please include your experience with: Companionship Personal care Bathing and toileting Incontinence care Dementia or memory care Mobility and transfers Gait belts Hoyer or mechanical lifts Bedbound clients Blood sugar support Day shifts Night shifts Weekend availability To apply or learn more, call or text our main hiring number at 615-645-3999 anytime. Helping Hearts USA LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Ready to Make a Difference? Apply today and bring your compassion, dependability and experience to the Helping Hearts team!

Caregiver and CNA Ardmore, AL

Helping Hearts USA LLC Ardmore, AL

$13 - $15 / hour

Join Helping Hearts USA LLC Caregivers/CNA Wanted Helping Hearts USA LLC is hiring compassionate, dependable caregivers who want meaningful work and a consistent schedule. What You’ll Do Personal care support (bathing, dressing, grooming, toileting, mobility) Companionship and engagement Light housekeeping and laundry Meal prep and basic nutrition support Medication reminders and wellness observation (non-medical) Transportation to errands/appointments (as assigned) Requirements Caregiving experience preferred Reliable vehicle, valid driver’s license, and insurance Pass background check (15-year) and drug screening (if applicable) Provide 5 professional references & 5 YEAR WORK HISTORY Provide required employment documents, including: Social Security card Birth certificate Proof of identity/work authorization (I-9 compliant) Apply now with your resume and a brief note about your caregiving experience.

Helping Hearts USA LLC Gallatin, TN

Certified CNA Job Opening for One-on-One Caregiving Helping Hearts is seeking a Certified Nursing Assistant (CNA) to join our team as a one-on-one caregiver . This role is ideal for compassionate, skilled caregivers who are dedicated to providing personalized, high-quality care to individuals in need. Must have a valid CNA certification for the state of Tennessee. Helping Hearts is on the lookout for passionate, experienced caregivers to join our dynamic team! We offer a variety of shifts, ranging from 4 to 12 hours, with both day and night shifts available. If you're dedicated to providing exceptional care and making a real difference in the lives of our clients, we want you! What You’ll Do: Personal Care: Assist clients with daily living activities like bathing, dressing, grooming, and personal hygiene. Help with mobility, transfers, and positioning to ensure their safety and comfort. Monitor and assist with personal care needs, always respecting their dignity and independence. Companionship: Provide emotional support and companionship, engaging in meaningful conversations and activities to enhance their quality of life. Encourage social interaction and participation in hobbies or interests that bring joy and fulfillment. Be a supportive presence, offering a listening ear to help reduce feelings of isolation or loneliness. Housekeeping: Maintain a clean and organized living environment by performing light housekeeping tasks such as tidying up, dusting, vacuuming, and laundry. Ensure the client’s living space is safe, comfortable, and conducive to their well-being. Assist with organizing personal belongings and maintaining a clutter-free environment. Meal Preparation: Prepare nutritious and balanced meals according to the client’s dietary preferences and any specific health requirements. Assist with meal planning, grocery shopping, and ensuring that food is stored and prepared safely. Monitor clients’ dietary needs and ensure they are receiving proper nutrition. Health Monitoring: Monitor clients’ physical and emotional well-being, including blood sugar management if applicable. Observe and report any changes in health or behavior to the appropriate healthcare professionals. Assist with medication reminders and ensure clients are following prescribed treatment plans. Transportation: Provide transportation to appointments, errands, and social outings as needed. Ensure the client’s safety during transportation, assisting with getting in and out of vehicles if necessary. Maintain a valid driver’s license, car insurance, and access to a reliable vehicle. What We’re Looking For: Experience: Proven background in caregiving, with specific experience in personal care and blood sugar management. Skills: Ability to perform all tasks with professionalism, compassion, and attention to detail. Transportation: Must have a valid driver’s license, car insurance, and access to a reliable vehicle. Background Check: Must pass a thorough background check and drug screening. Documentation: Applicants must have a copy of their high school diploma, valid driver’s license, a copy of their birth certificate, and a social security card. About Helping Hearts: At Helping Hearts, we are committed to providing the highest standard of care to our clients. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact in the lives of those we serve. Our team is composed of skilled, experienced, and deeply compassionate individuals dedicated to making a positive difference. How to Apply: If you’re a compassionate, experienced caregiver with the required qualifications, we encourage you to apply now and join our team in enhancing the well-being of our clients. Please submit your resume and a brief cover letter detailing your caregiving experience and why you’re interested in this position. Helping Hearts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in making a difference—apply today!

Skilled Caregiver

Helping Hearts USA LLC Brentwood, TN

$19 / hour

Caregiver Job Opportunity We are seeking a professional, educated, and experienced caregiver to provide compassionate care in Brentwood, Green Hills, Nashville, and Hendersonville. If you are dedicated to supporting individuals with their daily needs and ensuring their well-being, we would love to hear from you. Exciting Job Opportunities for Experienced Professional Caregivers! Helping Hearts is on the lookout for passionate, experienced caregivers to join our dynamic team! We offer a variety of shifts, ranging from 4 to 12 hours, with both day and night shifts available. If you're dedicated to providing exceptional care and making a real difference in the lives of our clients, we want you! What You’ll Do: Personal Care: Assist clients with daily living activities like bathing, dressing, grooming, and personal hygiene. Help with mobility, transfers, and positioning to ensure their safety and comfort. Monitor and assist with personal care needs, always respecting their dignity and independence. Companionship: Provide emotional support and companionship, engaging in meaningful conversations and activities to enhance their quality of life. Encourage social interaction and participation in hobbies or interests that bring joy and fulfillment. Be a supportive presence, offering a listening ear to help reduce feelings of isolation or loneliness. Housekeeping: Maintain a clean and organized living environment by performing light housekeeping tasks such as tidying up, dusting, vacuuming, and laundry. Ensure the client’s living space is safe, comfortable, and conducive to their well-being. Assist with organizing personal belongings and maintaining a clutter-free environment. Meal Preparation: Prepare nutritious and balanced meals according to the client’s dietary preferences and any specific health requirements. Assist with meal planning, grocery shopping, and ensuring that food is stored and prepared safely. Monitor clients’ dietary needs and ensure they are receiving proper nutrition. Health Monitoring: Monitor clients’ physical and emotional well-being, including blood sugar management if applicable. Observe and report any changes in health or behavior to the appropriate healthcare professionals. Assist with medication reminders and ensure clients are following prescribed treatment plans. Transportation: Provide transportation to appointments, errands, and social outings as needed. Ensure the client’s safety during transportation, assisting with getting in and out of vehicles if necessary. Maintain a valid driver’s license, car insurance, and access to a reliable vehicle. What We’re Looking For: Experience: Proven background in caregiving, with specific experience in personal care and blood sugar management. Skills: Ability to perform all tasks with professionalism, compassion, and attention to detail. Transportation: Must have a valid driver’s license, car insurance, and access to a reliable vehicle. Background Check: Must pass a thorough background check and drug screening. Documentation: Applicants must have a copy of their high school diploma, valid driver’s license, a copy of their birth certificate, and a social security card. About Helping Hearts: At Helping Hearts, we are committed to providing the highest standard of care to our clients. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact in the lives of those we serve. Our team is composed of skilled, experienced, and deeply compassionate individuals dedicated to making a positive difference. How to Apply: If you’re a compassionate, experienced caregiver with the required qualifications, we encourage you to apply now and join our team in enhancing the well-being of our clients. Please submit your resume and a brief cover letter detailing your caregiving experience and why you’re interested in this position. Helping Hearts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in making a difference—apply today!

CNA

Helping Hearts USA LLC Palmer, TN

$17 - $22 / hour

Bring Your Compassion to Helping Hearts and Make a Difference! Experienced In-Home Caregivers Needed Company: Helping Hearts USA LLC Employment Opportunities: Full-time, part-time and PRN Available Shifts: Days, evenings, nights and overnights Shift Lengths: Generally range from 4 to 12 hours Weekend Availability: May be required depending on client needs At Helping Hearts USA LLC, we believe compassionate caregivers are the heart of everything we do. Every kind word, helping hand and dependable visit can bring comfort, dignity and peace of mind to a client and their family. We are growing and excited to welcome compassionate, experienced and dependable caregivers to our team. Whether you are assisting with personal care, providing companionship, preparing meals or helping a client remain safe and comfortable at home, your presence can make a meaningful difference. We are looking for caregivers who understand that exceptional care requires more than completing a list of tasks. It requires patience, professionalism, careful observation, consistent communication and genuine respect for every client. If caregiving is more than a job to you and you take pride in helping others feel safe, respected and valued, we would love to hear from you. Available Schedules Helping Hearts offers a variety of client assignments. Available shifts may include: Morning shifts Day shifts Evening shifts Night shifts Overnight shifts Weekday assignments Weekend assignments PRN and as-needed assignments Temporary assignments Recurring assignments Shifts ranging from 4 to 12 hours Shift lengths, start times, end times and available days depend on current client needs, care plans, locations and personal preferences. Applicants must provide their complete availability so they can be considered for appropriate assignments. Once a caregiver accepts a permanent, temporary or PRN assignment, dependable attendance and completion of the entire scheduled shift are required. Client Care Levels Helping Hearts supports clients with different levels of need. Assignments are matched according to the caregiver’s experience, skills, availability, location and ability to safely complete the approved care plan. Caregiver assignments may range from companionship and light housekeeping to complete personal care, dementia support, incontinence care, bedbound care and transfer assistance. Applicants must honestly disclose their experience and any limitations that could prevent them from safely completing an assignment. Companionship and Household Support Some clients may primarily need: Meaningful conversation and companionship Emotional support and reassurance Social engagement Recreational activities Assistance maintaining daily routines Safety observation and general supervision Meal preparation and cleanup Hydration reminders Grocery organization Approved errands Light housekeeping Laundry and linen changes Organization of the client’s immediate living space Medication reminders Transportation to approved appointments or activities Accurate documentation of completed responsibilities Caregivers should encourage appropriate independence while remaining attentive to the client’s safety and preferences. Personal Care and Activities of Daily Living Other clients may require hands-on assistance with: Bathing or showering Sponge baths and bed baths Personal hygiene Dressing and undressing Grooming and hair care Oral care Toileting assistance Incontinence care Changing protective undergarments Perineal care Meal assistance Feeding assistance Hydration reminders Walking and mobility assistance Wheelchair support Entering and exiting vehicles Repositioning in a bed or chair Changing bed linens Comfort and safety measures Maintaining dignity, privacy and independence Caregivers must explain personal-care tasks before beginning and provide assistance in a respectful, patient and professional manner. Dementia and Memory Care Support Some assignments may involve clients living with dementia, Alzheimer’s disease or other cognitive conditions. Responsibilities may include: Providing calm and consistent supervision Offering appropriate redirection and reassurance Supporting established routines Monitoring for confusion, agitation or wandering Observing changes in behavior Encouraging safe and appropriate activities Maintaining a quiet and supportive environment Following client-specific communication strategies Remaining aware of the client’s location and safety Immediately reporting significant behavioral or cognitive changes Documenting all concerns and completed care responsibilities Caregivers assigned to dementia or memory-care clients must remain patient, attentive and aware of the client’s safety throughout the entire shift. Mobility, Transfers and Higher-Assistance Care Some clients may have limited mobility, be at high risk for falls or require significant physical assistance. Depending on the care plan, caregiver experience and completed training, responsibilities may include: Assisting with walking and balance Supporting clients using walkers or other approved mobility devices Supporting wheelchair mobility Assisting with bed mobility Repositioning clients in a bed or chair Helping clients move between a bed, wheelchair, chair, commode or toilet Using an approved gait belt when directed Assisting with sit-to-stand and stand-to-sit transfers Completing approved one-person transfers Following all two-person transfer requirements Using a mechanical or Hoyer lift when required Checking equipment before use Following fall-prevention procedures Requesting assistance when care cannot be completed safely Caregivers must never attempt an unsafe transfer or use equipment they have not been trained and authorized to operate. Bedbound-Client Support Some clients may be bedbound or require extensive hands-on assistance. Responsibilities may include: Providing bed baths Completing personal hygiene Providing toileting and incontinence care Changing protective undergarments Assisting with perineal care Repositioning according to the care plan Using pillows or approved positioning supports Keeping bedding clean, dry and free from wrinkles Changing linens while the client remains in bed Monitoring common pressure areas Observing for redness, bruising or skin concerns Providing feeding and hydration assistance Maintaining the client’s dignity, comfort and privacy Reporting all changes in condition immediately Caregivers must use proper body mechanics and request assistance whenever a task cannot be completed safely. Meal Preparation and Hydration Depending on the assignment, caregivers may be responsible for: Planning meals according to client preferences Following approved dietary instructions Preparing meals and snacks Assisting with feeding Encouraging regular fluid intake Observing and documenting food and fluid intake Assisting with grocery organization Following safe food-handling practices Washing dishes Cleaning meal-preparation areas Reporting concerns related to appetite, swallowing or hydration Difficulty swallowing, coughing during meals, choking, vomiting or significant refusal to eat or drink must be reported immediately. Light Housekeeping Caregivers may be responsible for maintaining a clean, safe and organized client environment. Responsibilities may include: Tidying the client’s immediate living space Dusting Sweeping Vacuuming Mopping approved areas Washing dishes Cleaning frequently touched surfaces Laundry and linen changes Cleaning the client’s bathroom Organizing care supplies Removing trash Keeping walkways and emergency-access areas clear Reporting unsafe conditions or needed repairs Housekeeping responsibilities are limited to the client’s approved service area and assigned care-plan tasks. Non-Medical Health Support Helping Hearts provides non-medical personal support. Caregivers must remain within their authorized role and follow the client’s approved care plan. Depending on the assignment, responsibilities may include: Providing medication reminders Assisting with approved blood glucose monitoring Documenting readings when required Observing food and fluid intake Monitoring the client’s physical, emotional and behavioral condition Reporting pain, swelling, bruising, redness or skin concerns Reporting falls, injuries or changes in mobility Reporting confusion or unusual behavior Following established emergency procedures Contacting the Helping Hearts office immediately when concerns arise Completing accurate electronic documentation Caregivers must report concerns rather than independently diagnose or treat them. Caregivers must not assume that someone else has already reported a change in condition. Medication Reminders Medication support is limited to the responsibilities authorized in the client’s approved non-medical care plan. Caregivers may: Provide scheduled reminders. Assist with an approved prefilled medication planner. Place approved medications in a cup when directed. Remind the client to self-administer their medication. Document reminders and client responses. Report refusals, missed doses or other concerns. Caregivers must not independently administer medication, change medication instructions or provide medical advice outside their authorized scope. Transportation When required and authorized, caregivers may: Transport clients to appointments. Assist with approved errands. Transport clients to social activities. Help clients enter and exit the vehicle. Secure mobility equipment appropriately. Follow all client-specific transportation instructions. Maintain a clean, safe and insured vehicle. Report any transportation concern immediately. Caregivers may only transport clients when the assignment has been approved and all transportation requirements have been satisfied. Night and Overnight Shift Expectations Caregivers working night or overnight assignments must remain fully awake, alert and attentive throughout the entire shift. Nighttime responsibilities may include: Completing scheduled safety checks Monitoring the client’s condition Assisting with toileting and incontinence care Repositioning the client Providing medication reminders when authorized Responding immediately when the client needs assistance Completing approved nighttime housekeeping responsibilities Maintaining a clean and safe environment Preparing the client’s environment for the morning routine Documenting care and observations in real time Sleeping, napping, dozing, lying down to rest or closing your eyes for extended periods is strictly prohibited, even when the client is sleeping. Failure to remain awake and attentive may result in immediate removal from the assignment and additional corrective action. Physical Requirements Caregiving can be physically demanding. Applicants must be able to safely perform the essential responsibilities of an accepted assignment, with or without a reasonable accommodation. Physical responsibilities may include: Standing, walking or sitting for extended periods Frequently bending, reaching, turning and twisting Kneeling or squatting when necessary Using stairs in certain client environments Assisting clients with walking and balance Pushing or maneuvering a wheelchair Assisting with repositioning Supporting transfers according to the care plan Using approved transfer equipment Handling laundry, groceries, household supplies and care equipment Completing light housekeeping Wearing required personal protective equipment Responding promptly during falls, emergencies or changes in condition Remaining awake throughout night or overnight shifts Applicants must review assignment requirements before accepting a shift and disclose any limitation that could prevent them from safely providing the required care. Reasonable accommodations will be considered in accordance with applicable law. Client Environments Care may be provided in: Private homes Independent-living communities Assisted-living communities Memory-care communities Senior-living facilities Other company-approved settings Applicants should understand that: Some homes may have dogs, cats or other household pets. Some clients require non-smoking caregivers. Some client environments may not be completely smoke-free. Applicants must disclose allergies, pet restrictions and smoke sensitivities. Family members or other approved individuals may be present. Facility employees may be present. Approved safety cameras or monitoring equipment may be present. Caregivers must not move, unplug, cover or interfere with safety equipment. Caregivers must follow all household, facility, confidentiality and safety requirements. Transportation and parking conditions will vary. Caregivers must respect the client’s home, property, privacy and personal preferences. Unauthorized visitors, children and pets are not permitted during shifts. Hours and Assignment Disclaimer Specific hours and assignments depend on: Current client needs Requested service hours Client-care level Client location Caregiver experience Caregiver qualifications Caregiver availability Transportation and travel distance Client and family preferences Assignment compatibility Changes in the client’s condition or service needs Full-time, part-time or PRN status does not guarantee a specific client, assignment, schedule or number of weekly hours. Client schedules may increase, decrease, change or end based on the client’s needs and preferences. Clients and families may request a different caregiver when they believe another caregiver would be a better fit. Caregivers may also be considered for additional assignments when their experience, availability and location match current needs. Once a caregiver accepts an assignment, dependable attendance and completion of the entire scheduled shift are required. Employment Qualifications Applicants must: Be at least 18 years old. Possess a high school diploma, GED or equivalent. Have at least one year of professional caregiving, personal-care, home-care or related experience. Demonstrate compassion, patience and professionalism. Be dependable and punctual. Follow written care plans and verbal office instructions. Communicate professionally with clients, office staff and approved facility personnel. Complete accurate electronic documentation during every shift. Have reliable access to a smartphone. Maintain client confidentiality. Maintain professional boundaries. Remain attentive and awake throughout every assigned shift. Follow attendance and call-off procedures. Follow clock-in and clock-out requirements. Safely perform the essential responsibilities of accepted assignments. Complete required orientation and training. Complete assignment-specific instruction. Immediately report changes in condition, incidents, injuries and safety concerns. Follow all Helping Hearts policies and procedures. Transportation Requirements Applicants must have: A valid driver’s license Current automobile insurance Reliable personal transportation An acceptable driving record The ability to travel to assigned client locations The ability to transport clients when required and authorized Public transportation, rideshare services or transportation provided by another person may not satisfy the requirements of assignments requiring immediate or independent travel. Caregivers must immediately report any change affecting their driver’s license, insurance, vehicle availability or ability to transport clients safely. Attendance and Communication Expectations Dependability is essential in home care. Caregivers must: Arrive on time for every accepted assignment. Confirm assignments according to company procedures. Maintain reliable telephone communication. Respond promptly to scheduling messages. Notify the office immediately if an emergency affects attendance. Follow all call-off procedures. Clock in and out from the approved client location. Remain with the client until the scheduled end of the shift. Remain until properly relieved when continuous care is required. Never leave a client unattended when supervision is required. Never leave early without office authorization. Notify the office if a client or family asks them to arrive late, leave early or change the scheduled hours. Complete all required documentation before the end of the shift. Failure to report for an accepted shift, leaving a client without authorization or failing to follow safety procedures may result in removal from the assignment or additional corrective action. Documentation Requirements Caregivers must document services accurately and in real time. Required documentation may include: Completed care-plan tasks Personal care provided Meals and hydration Medication reminders Toileting and incontinence care Repositioning Blood glucose-related support Client behavior and mood Changes in condition Skin observations Incidents Office notifications Transportation Incomplete tasks and the reason they were not completed Caregivers must never mark a task complete when it was not performed. Background and Screening Requirements Applicants must: Complete a comprehensive background check covering up to 15 years, where legally permitted. Complete required abuse, neglect and sex-offender registry checks. Complete a pre-employment drug screening when applicable. Participate in random drug screening when required by company policy. Provide complete and accurate application information. Report criminal charges or legal changes that may affect their ability to provide safe care. Have no disqualifying history that would prevent safe employment, subject to applicable laws and individual review. Employment offers are contingent upon satisfactory completion of required screenings, employment verification, reference checks and onboarding requirements. Required Employment Information Applicants must provide: A complete five-year employment history Five professional references Current contact information for all references No friends or family members as professional references Proof of high school completion, GED or equivalent Complete and accurate application information Required payroll and tax information Any additional state, client or assignment-specific information Professional references should include former supervisors, managers, employers or other individuals who can verify the applicant’s reliability, work performance and caregiving experience. Important Physical Document Requirement Applicants must possess physical copies of all required employment documents before advancing through the interview and hiring process. Applicants must be prepared to present: A valid government-issued photo identification A valid and current driver’s license Current automobile-insurance documentation Proof of high school completion, GED or equivalent Social Security documentation when required for payroll and tax purposes A birth certificate or other acceptable proof of identity or age when legally permitted and applicable Any professional licenses or certifications applicable to the position Any additional state, client or assignment-specific documentation Applicants should not text or email photographs of Social Security cards, birth certificates or other sensitive identity documents. Helping Hearts will provide instructions for secure document verification. For federal Form I-9 verification, applicants may present any acceptable document or combination of documents authorized under federal law. Helping Hearts will not require a specific Form I-9 document when another legally acceptable option is provided. Professional Appearance and Uniform Caregivers must arrive clean, prepared and professionally dressed. The required uniform includes: Solid navy-blue scrubs Closed-toe and closed-heel shoes Clean and professional appearance Hair secured when necessary for safety Appropriate personal hygiene No strong fragrances Required personal protective equipment when applicable Caregivers must maintain the required professional appearance throughout every shift. Why Join Helping Hearts? At Helping Hearts USA LLC, caregiving is more than a job. It is an opportunity to bring comfort, dignity and meaningful support to individuals and families. We offer: Full-time, part-time and PRN opportunities Day, evening, night and overnight assignments Shifts generally ranging from 4 to 12 hours A variety of client-care levels Assignment matching based on experience and availability Orientation and ongoing training A supportive and team-focused work environment Opportunities for professional development The chance to build meaningful client relationships The opportunity to make a genuine difference How to Apply Submit your resume along with a complete description of your caregiving experience, qualifications and availability. Please include your experience with: Companionship Personal care Bathing and toileting Incontinence care Dementia or memory care Mobility and transfers Gait belts Hoyer or mechanical lifts Bedbound clients Blood sugar support Day shifts Night shifts Weekend availability To apply or learn more, call or text our main hiring number at 615-645-3999 anytime. Helping Hearts USA LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Ready to Make a Difference? Apply today and bring your compassion, dependability and experience to the Helping Hearts team!

In Home Caregiver

Helping Hearts USA LLC Monteagle, TN

$17 - $22 / hour

Join the Helping Hearts Team and Make a Difference Today! Day-Shift Caregivers Needed Schedule: Day shifts ranging from 4 to 12 hours Employment Opportunities: Full-time and part-time Weekend Availability: May be required depending on client needs Helping Hearts USA LLC is growing, and we are seeking compassionate, dependable and experienced caregivers to join our team. Available daytime shifts range from 4 to 12 hours. Shift lengths, start times, end times and available days vary according to each client’s care plan, personal preferences and scheduling needs. Applicants must provide their complete daytime availability so they can be considered for appropriate assignments. Once a caregiver accepts a permanent or temporary assignment, they must be able to work the complete scheduled shift consistently. Important Pre-Interview Document Requirement Applicants must possess and present physical copies of all required employment documents during the pre-interview document-verification process. Applicants who do not have the required physical documents available will not be able to move forward in the interview and hiring process. Digital screenshots, photographs or informal copies will not be accepted in place of required physical documents during formal verification. For privacy and identity protection, applicants should not text or email photographs of their Social Security card, birth certificate or other sensitive identity documents. These documents must be presented through the secure verification process directed by Helping Hearts. Client-Care Levels Helping Hearts supports clients with different levels of need. Assignments are matched according to the caregiver’s experience, skills, availability, location and ability to safely complete the care plan. Companionship and Household Support Some clients may primarily need: Meaningful conversation and companionship Social engagement and recreational activities Meal preparation and cleanup Grocery organization and errands Light housekeeping Laundry and linen changes Organization of the client’s immediate living space Medication reminders Transportation to approved appointments and activities Safety observation and general supervision Personal Care and Activities of Daily Living Other clients may require hands-on assistance with: Bathing or showering Sponge baths and personal hygiene Dressing and undressing Grooming, hair care and oral care Toileting and incontinence care Changing protective undergarments Meal assistance and hydration reminders Walking and mobility assistance Wheelchair support Entering and exiting vehicles Repositioning and comfort measures Maintaining dignity, privacy and independence during personal care Dementia and Memory-Care Support Some assignments may involve clients living with dementia, Alzheimer’s disease or other cognitive conditions. Responsibilities may include: Providing calm and consistent supervision Offering appropriate redirection and reassurance Supporting established routines Monitoring for confusion, agitation, wandering or changes in behavior Encouraging safe and appropriate activities Maintaining a quiet, respectful and supportive environment Following client-specific communication and safety strategies Immediately reporting significant behavioral or cognitive changes Caregivers assigned to dementia or memory-care clients must remain patient, attentive and aware of the client’s location and safety throughout the entire shift. Mobility, Transfer and Higher-Assistance Support Some clients may have limited mobility, be at high risk for falls or require significant physical assistance. Depending on the care plan and caregiver training, responsibilities may include: Assisting with walking and balance Supporting wheelchair mobility Assisting with bed mobility and repositioning Helping clients move between the bed, wheelchair, chair, commode or toilet Using an approved gait belt when directed Assisting with sit-to-stand or stand-to-sit transfers Using a mechanical or Hoyer lift only after required training and authorization Following all one-person or two-person transfer requirements Requesting assistance when a transfer cannot be completed safely Caregivers must never attempt an unsafe transfer or use equipment they have not been trained and authorized to operate. Non-Medical Health Support Depending on the assignment, caregivers may also be responsible for: Providing medication reminders according to the approved care plan Assisting clients with approved blood-glucose monitoring Documenting readings when required Observing food and fluid intake Monitoring for changes in physical, emotional or behavioral condition Reporting falls, injuries, pain, swelling, bruising, redness, skin concerns, confusion or unusual behavior Following established emergency and office-notification procedures Accurately documenting all completed tasks, observations and concerns Helping Hearts provides non-medical personal support. Caregivers must remain within their authorized role and follow the client’s approved care plan. Physical Requirements Applicants must be able to safely perform the essential responsibilities of their accepted assignment, with or without a reasonable accommodation. Physical responsibilities may include: Standing, walking or sitting for extended periods Frequently bending, reaching, turning and twisting Kneeling or squatting when necessary for safe care Using stairs in certain client homes Assisting clients with walking, balance and mobility Pushing or maneuvering a wheelchair Assisting with repositioning in a bed or chair Supporting safe transfers according to the care plan Handling laundry, groceries, household supplies and care equipment Completing light housekeeping throughout the shift Wearing required personal protective equipment Responding promptly during falls, emergencies or changes in condition The physical demands of each assignment may vary. Caregivers must review the requirements before accepting an assignment and disclose any limitation that could prevent them from safely performing the required care. Client Environments Care may be provided in: Private homes Independent-living communities Assisted-living communities Memory-care communities Senior-living facilities Other company-approved settings Applicants should understand that: Some homes may have dogs, cats or other household pets. Some clients require caregivers who are non-smokers. Some client environments may not be completely smoke-free. Applicants must disclose allergies, pet restrictions, smoke sensitivities or other environmental limitations before accepting an assignment. Family members, facility employees or other approved individuals may be present. Approved safety cameras or monitoring equipment may be present. Caregivers must follow all facility, household, confidentiality and safety requirements. Transportation, parking and travel conditions will vary by location. Caregivers must respect the client’s home, property, privacy and personal preferences. Hours and Assignment Disclaimer Helping Hearts offers day shifts ranging from 4 to 12 hours. Specific hours and assignments depend on: Current client needs The client’s requested schedule The client’s care level The client’s location Caregiver experience and qualifications Caregiver availability Transportation and travel distance Client and family preferences Assignment compatibility Changes in the client’s condition or service needs Full-time or part-time status does not guarantee a specific client, assignment, schedule or number of weekly hours. Client schedules may increase, decrease, change or end based on the client’s needs and preferences. Clients and families may request a different caregiver when they believe another caregiver would be a better fit. Caregivers may be considered for additional assignments when their availability, experience and location match current needs. Once a caregiver accepts an assignment, dependable attendance and completion of the entire scheduled shift are required. Employment Qualifications Applicants must: Be at least 18 years old. Possess a high school diploma, GED or equivalent. Have professional caregiving, personal-care, home-care or related experience. Demonstrate compassion, patience, professionalism and dependability. Follow written care plans and office instructions. Communicate professionally with clients, office staff and approved facility personnel. Complete accurate electronic documentation during every shift. Have reliable access to a smartphone. Maintain client confidentiality. Remain attentive and awake throughout every assigned shift. Follow all attendance, call-off, clock-in, clock-out and documentation requirements. Safely perform the physical responsibilities of the accepted assignment. Complete required orientation, training and assignment-specific instruction. CPR and First Aid certification are not listed as pre-interview document requirements for this position. Required Physical Documents Applicants must have physical copies of the following documents available before moving forward in the interview process: Valid current driver’s license Social Security card Birth certificate Proof of high school completion, GED or equivalent Current automobile-insurance documentation Government-issued photo identification, if different from the driver’s license Any additional identity or employment-authorization documentation required for Form I-9 verification Any state-specific or assignment-specific documents requested by Helping Hearts Applicants must bring the original physical documents or acceptable certified copies when instructed. Screenshots or photographs stored on a telephone will not satisfy the physical-document requirement. Form I-9 employment verification will be completed in accordance with federal requirements. Applicants may present any acceptable document or legally permitted combination of documents for Form I-9 purposes. Required Employment Information Applicants must also provide: A current resume A complete five-year employment history Five professional references Current contact information for each professional reference Complete daytime availability Disclosure of any transportation, pet, smoking or physical limitations that could affect assignment eligibility Friends and family members may not be used as professional references. Transportation Requirements Applicants must have: A valid current driver’s license Active automobile insurance Reliable personal transportation An acceptable driving record The ability to travel to assigned client locations The ability to transport clients when required and authorized Caregivers must immediately report any change affecting their driver’s license, automobile insurance, vehicle availability or ability to transport clients safely. Background and Screening Requirements Applicants must: Complete a comprehensive background check covering up to 15 years, where legally permitted. Complete required abuse, neglect and sex-offender registry checks. Complete a pre-employment drug screening when applicable. Participate in random drug screening when required by company policy. Provide favorable and verifiable professional references. Report any criminal charge or legal change that may affect their ability to provide safe care. Have no disqualifying history related to abuse, neglect, exploitation, theft, fraud, violence, weapons or other offenses that would prevent safe employment, subject to applicable laws and individual review. Contingencies and Compliance Employment offers are contingent upon: Completion of the pre-interview document-verification process Presentation and verification of all required physical documents Satisfactory completion of the comprehensive background check Satisfactory completion of applicable registry checks Completion of drug screening when required Verification of the applicant’s driving credentials and automobile insurance Receipt of favorable professional references Verification of employment history Completion of all required orientation and training Compliance with applicable state and federal requirements Applicants who cannot provide the required physical documents or successfully complete the required screenings will not be eligible to move forward in the hiring process. Professional Appearance and Uniform Caregivers must arrive clean, prepared and professionally dressed. The required uniform includes: Solid navy-blue scrubs Closed-toe and closed-heel shoes Clean and professional appearance Hair secured when necessary for safety No strong fragrances Appropriate personal hygiene Why Join Helping Hearts? Full-time and part-time opportunities Day shifts ranging from 4 to 12 hours A variety of client assignments Assignment matching based on experience and availability A supportive and team-focused work environment Orientation and ongoing training Opportunities for professional development The chance to build meaningful client relationships The opportunity to make a genuine difference in the lives of individuals and families How to Apply Submit your resume along with a complete description of your caregiving experience, qualifications and daytime availability. Before applying, please confirm that you possess physical copies of all required documents and can present them during the pre-interview verification process. To apply or learn more, call or text our main hiring number at 615-645-3999 . Helping Hearts USA LLC is an equal opportunity employer. We celebrate diversity and are committed to maintaining an inclusive workplace for all employees. Ready to make a difference? Apply today and become part of the Helping Hearts team!

Caregiver

Helping Hearts USA LLC Westmoreland, TN

$16 - $25 / hour

Bring Your Compassion to Helping Hearts and Make a Difference! Experienced In-Home Caregivers Needed Company: Helping Hearts USA LLC Employment Opportunities: Full-time, part-time and PRN Available Shifts: Days, evenings, nights and overnights Shift Lengths: Generally range from 4 to 12 hours Weekend Availability: May be required depending on client needs At Helping Hearts USA LLC, we believe compassionate caregivers are the heart of everything we do. Every kind word, helping hand and dependable visit can bring comfort, dignity and peace of mind to a client and their family. We are growing and excited to welcome compassionate, experienced and dependable caregivers to our team. Whether you are assisting with personal care, providing companionship, preparing meals or helping a client remain safe and comfortable at home, your presence can make a meaningful difference. We are looking for caregivers who understand that exceptional care requires more than completing a list of tasks. It requires patience, professionalism, careful observation, consistent communication and genuine respect for every client. If caregiving is more than a job to you and you take pride in helping others feel safe, respected and valued, we would love to hear from you. Available Schedules Helping Hearts offers a variety of client assignments. Available shifts may include: Morning shifts Day shifts Evening shifts Night shifts Overnight shifts Weekday assignments Weekend assignments PRN and as-needed assignments Temporary assignments Recurring assignments Shifts ranging from 4 to 12 hours Shift lengths, start times, end times and available days depend on current client needs, care plans, locations and personal preferences. Applicants must provide their complete availability so they can be considered for appropriate assignments. Once a caregiver accepts a permanent, temporary or PRN assignment, dependable attendance and completion of the entire scheduled shift are required. Client Care Levels Helping Hearts supports clients with different levels of need. Assignments are matched according to the caregiver’s experience, skills, availability, location and ability to safely complete the approved care plan. Caregiver assignments may range from companionship and light housekeeping to complete personal care, dementia support, incontinence care, bedbound care and transfer assistance. Applicants must honestly disclose their experience and any limitations that could prevent them from safely completing an assignment. Companionship and Household Support Some clients may primarily need: Meaningful conversation and companionship Emotional support and reassurance Social engagement Recreational activities Assistance maintaining daily routines Safety observation and general supervision Meal preparation and cleanup Hydration reminders Grocery organization Approved errands Light housekeeping Laundry and linen changes Organization of the client’s immediate living space Medication reminders Transportation to approved appointments or activities Accurate documentation of completed responsibilities Caregivers should encourage appropriate independence while remaining attentive to the client’s safety and preferences. Personal Care and Activities of Daily Living Other clients may require hands-on assistance with: Bathing or showering Sponge baths and bed baths Personal hygiene Dressing and undressing Grooming and hair care Oral care Toileting assistance Incontinence care Changing protective undergarments Perineal care Meal assistance Feeding assistance Hydration reminders Walking and mobility assistance Wheelchair support Entering and exiting vehicles Repositioning in a bed or chair Changing bed linens Comfort and safety measures Maintaining dignity, privacy and independence Caregivers must explain personal-care tasks before beginning and provide assistance in a respectful, patient and professional manner. Dementia and Memory Care Support Some assignments may involve clients living with dementia, Alzheimer’s disease or other cognitive conditions. Responsibilities may include: Providing calm and consistent supervision Offering appropriate redirection and reassurance Supporting established routines Monitoring for confusion, agitation or wandering Observing changes in behavior Encouraging safe and appropriate activities Maintaining a quiet and supportive environment Following client-specific communication strategies Remaining aware of the client’s location and safety Immediately reporting significant behavioral or cognitive changes Documenting all concerns and completed care responsibilities Caregivers assigned to dementia or memory-care clients must remain patient, attentive and aware of the client’s safety throughout the entire shift. Mobility, Transfers and Higher-Assistance Care Some clients may have limited mobility, be at high risk for falls or require significant physical assistance. Depending on the care plan, caregiver experience and completed training, responsibilities may include: Assisting with walking and balance Supporting clients using walkers or other approved mobility devices Supporting wheelchair mobility Assisting with bed mobility Repositioning clients in a bed or chair Helping clients move between a bed, wheelchair, chair, commode or toilet Using an approved gait belt when directed Assisting with sit-to-stand and stand-to-sit transfers Completing approved one-person transfers Following all two-person transfer requirements Using a mechanical or Hoyer lift when required Checking equipment before use Following fall-prevention procedures Requesting assistance when care cannot be completed safely Caregivers must never attempt an unsafe transfer or use equipment they have not been trained and authorized to operate. Bedbound-Client Support Some clients may be bedbound or require extensive hands-on assistance. Responsibilities may include: Providing bed baths Completing personal hygiene Providing toileting and incontinence care Changing protective undergarments Assisting with perineal care Repositioning according to the care plan Using pillows or approved positioning supports Keeping bedding clean, dry and free from wrinkles Changing linens while the client remains in bed Monitoring common pressure areas Observing for redness, bruising or skin concerns Providing feeding and hydration assistance Maintaining the client’s dignity, comfort and privacy Reporting all changes in condition immediately Caregivers must use proper body mechanics and request assistance whenever a task cannot be completed safely. Meal Preparation and Hydration Depending on the assignment, caregivers may be responsible for: Planning meals according to client preferences Following approved dietary instructions Preparing meals and snacks Assisting with feeding Encouraging regular fluid intake Observing and documenting food and fluid intake Assisting with grocery organization Following safe food-handling practices Washing dishes Cleaning meal-preparation areas Reporting concerns related to appetite, swallowing or hydration Difficulty swallowing, coughing during meals, choking, vomiting or significant refusal to eat or drink must be reported immediately. Light Housekeeping Caregivers may be responsible for maintaining a clean, safe and organized client environment. Responsibilities may include: Tidying the client’s immediate living space Dusting Sweeping Vacuuming Mopping approved areas Washing dishes Cleaning frequently touched surfaces Laundry and linen changes Cleaning the client’s bathroom Organizing care supplies Removing trash Keeping walkways and emergency-access areas clear Reporting unsafe conditions or needed repairs Housekeeping responsibilities are limited to the client’s approved service area and assigned care-plan tasks. Non-Medical Health Support Helping Hearts provides non-medical personal support. Caregivers must remain within their authorized role and follow the client’s approved care plan. Depending on the assignment, responsibilities may include: Providing medication reminders Assisting with approved blood glucose monitoring Documenting readings when required Observing food and fluid intake Monitoring the client’s physical, emotional and behavioral condition Reporting pain, swelling, bruising, redness or skin concerns Reporting falls, injuries or changes in mobility Reporting confusion or unusual behavior Following established emergency procedures Contacting the Helping Hearts office immediately when concerns arise Completing accurate electronic documentation Caregivers must report concerns rather than independently diagnose or treat them. Caregivers must not assume that someone else has already reported a change in condition. Medication Reminders Medication support is limited to the responsibilities authorized in the client’s approved non-medical care plan. Caregivers may: Provide scheduled reminders. Assist with an approved prefilled medication planner. Place approved medications in a cup when directed. Remind the client to self-administer their medication. Document reminders and client responses. Report refusals, missed doses or other concerns. Caregivers must not independently administer medication, change medication instructions or provide medical advice outside their authorized scope. Transportation When required and authorized, caregivers may: Transport clients to appointments. Assist with approved errands. Transport clients to social activities. Help clients enter and exit the vehicle. Secure mobility equipment appropriately. Follow all client-specific transportation instructions. Maintain a clean, safe and insured vehicle. Report any transportation concern immediately. Caregivers may only transport clients when the assignment has been approved and all transportation requirements have been satisfied. Night and Overnight Shift Expectations Caregivers working night or overnight assignments must remain fully awake, alert and attentive throughout the entire shift. Nighttime responsibilities may include: Completing scheduled safety checks Monitoring the client’s condition Assisting with toileting and incontinence care Repositioning the client Providing medication reminders when authorized Responding immediately when the client needs assistance Completing approved nighttime housekeeping responsibilities Maintaining a clean and safe environment Preparing the client’s environment for the morning routine Documenting care and observations in real time Sleeping, napping, dozing, lying down to rest or closing your eyes for extended periods is strictly prohibited, even when the client is sleeping. Failure to remain awake and attentive may result in immediate removal from the assignment and additional corrective action. Physical Requirements Caregiving can be physically demanding. Applicants must be able to safely perform the essential responsibilities of an accepted assignment, with or without a reasonable accommodation. Physical responsibilities may include: Standing, walking or sitting for extended periods Frequently bending, reaching, turning and twisting Kneeling or squatting when necessary Using stairs in certain client environments Assisting clients with walking and balance Pushing or maneuvering a wheelchair Assisting with repositioning Supporting transfers according to the care plan Using approved transfer equipment Handling laundry, groceries, household supplies and care equipment Completing light housekeeping Wearing required personal protective equipment Responding promptly during falls, emergencies or changes in condition Remaining awake throughout night or overnight shifts Applicants must review assignment requirements before accepting a shift and disclose any limitation that could prevent them from safely providing the required care. Reasonable accommodations will be considered in accordance with applicable law. Client Environments Care may be provided in: Private homes Independent-living communities Assisted-living communities Memory-care communities Senior-living facilities Other company-approved settings Applicants should understand that: Some homes may have dogs, cats or other household pets. Some clients require non-smoking caregivers. Some client environments may not be completely smoke-free. Applicants must disclose allergies, pet restrictions and smoke sensitivities. Family members or other approved individuals may be present. Facility employees may be present. Approved safety cameras or monitoring equipment may be present. Caregivers must not move, unplug, cover or interfere with safety equipment. Caregivers must follow all household, facility, confidentiality and safety requirements. Transportation and parking conditions will vary. Caregivers must respect the client’s home, property, privacy and personal preferences. Unauthorized visitors, children and pets are not permitted during shifts. Hours and Assignment Disclaimer Specific hours and assignments depend on: Current client needs Requested service hours Client-care level Client location Caregiver experience Caregiver qualifications Caregiver availability Transportation and travel distance Client and family preferences Assignment compatibility Changes in the client’s condition or service needs Full-time, part-time or PRN status does not guarantee a specific client, assignment, schedule or number of weekly hours. Client schedules may increase, decrease, change or end based on the client’s needs and preferences. Clients and families may request a different caregiver when they believe another caregiver would be a better fit. Caregivers may also be considered for additional assignments when their experience, availability and location match current needs. Once a caregiver accepts an assignment, dependable attendance and completion of the entire scheduled shift are required. Employment Qualifications Applicants must: Be at least 18 years old. Possess a high school diploma, GED or equivalent. Have at least one year of professional caregiving, personal-care, home-care or related experience. Demonstrate compassion, patience and professionalism. Be dependable and punctual. Follow written care plans and verbal office instructions. Communicate professionally with clients, office staff and approved facility personnel. Complete accurate electronic documentation during every shift. Have reliable access to a smartphone. Maintain client confidentiality. Maintain professional boundaries. Remain attentive and awake throughout every assigned shift. Follow attendance and call-off procedures. Follow clock-in and clock-out requirements. Safely perform the essential responsibilities of accepted assignments. Complete required orientation and training. Complete assignment-specific instruction. Immediately report changes in condition, incidents, injuries and safety concerns. Follow all Helping Hearts policies and procedures. Transportation Requirements Applicants must have: A valid driver’s license Current automobile insurance Reliable personal transportation An acceptable driving record The ability to travel to assigned client locations The ability to transport clients when required and authorized Public transportation, rideshare services or transportation provided by another person may not satisfy the requirements of assignments requiring immediate or independent travel. Caregivers must immediately report any change affecting their driver’s license, insurance, vehicle availability or ability to transport clients safely. Attendance and Communication Expectations Dependability is essential in home care. Caregivers must: Arrive on time for every accepted assignment. Confirm assignments according to company procedures. Maintain reliable telephone communication. Respond promptly to scheduling messages. Notify the office immediately if an emergency affects attendance. Follow all call-off procedures. Clock in and out from the approved client location. Remain with the client until the scheduled end of the shift. Remain until properly relieved when continuous care is required. Never leave a client unattended when supervision is required. Never leave early without office authorization. Notify the office if a client or family asks them to arrive late, leave early or change the scheduled hours. Complete all required documentation before the end of the shift. Failure to report for an accepted shift, leaving a client without authorization or failing to follow safety procedures may result in removal from the assignment or additional corrective action. Documentation Requirements Caregivers must document services accurately and in real time. Required documentation may include: Completed care-plan tasks Personal care provided Meals and hydration Medication reminders Toileting and incontinence care Repositioning Blood glucose-related support Client behavior and mood Changes in condition Skin observations Incidents Office notifications Transportation Incomplete tasks and the reason they were not completed Caregivers must never mark a task complete when it was not performed. Background and Screening Requirements Applicants must: Complete a comprehensive background check covering up to 15 years, where legally permitted. Complete required abuse, neglect and sex-offender registry checks. Complete a pre-employment drug screening when applicable. Participate in random drug screening when required by company policy. Provide complete and accurate application information. Report criminal charges or legal changes that may affect their ability to provide safe care. Have no disqualifying history that would prevent safe employment, subject to applicable laws and individual review. Employment offers are contingent upon satisfactory completion of required screenings, employment verification, reference checks and onboarding requirements. Required Employment Information Applicants must provide: A complete five-year employment history Five professional references Current contact information for all references No friends or family members as professional references Proof of high school completion, GED or equivalent Complete and accurate application information Required payroll and tax information Any additional state, client or assignment-specific information Professional references should include former supervisors, managers, employers or other individuals who can verify the applicant’s reliability, work performance and caregiving experience. Important Physical Document Requirement Applicants must possess physical copies of all required employment documents before advancing through the interview and hiring process. Applicants must be prepared to present: A valid government-issued photo identification A valid and current driver’s license Current automobile-insurance documentation Proof of high school completion, GED or equivalent Social Security documentation when required for payroll and tax purposes A birth certificate or other acceptable proof of identity or age when legally permitted and applicable Any professional licenses or certifications applicable to the position Any additional state, client or assignment-specific documentation Applicants should not text or email photographs of Social Security cards, birth certificates or other sensitive identity documents. Helping Hearts will provide instructions for secure document verification. For federal Form I-9 verification, applicants may present any acceptable document or combination of documents authorized under federal law. Helping Hearts will not require a specific Form I-9 document when another legally acceptable option is provided. Professional Appearance and Uniform Caregivers must arrive clean, prepared and professionally dressed. The required uniform includes: Solid navy-blue scrubs Closed-toe and closed-heel shoes Clean and professional appearance Hair secured when necessary for safety Appropriate personal hygiene No strong fragrances Required personal protective equipment when applicable Caregivers must maintain the required professional appearance throughout every shift. Why Join Helping Hearts? At Helping Hearts USA LLC, caregiving is more than a job. It is an opportunity to bring comfort, dignity and meaningful support to individuals and families. We offer: Full-time, part-time and PRN opportunities Day, evening, night and overnight assignments Shifts generally ranging from 4 to 12 hours A variety of client-care levels Assignment matching based on experience and availability Orientation and ongoing training A supportive and team-focused work environment Opportunities for professional development The chance to build meaningful client relationships The opportunity to make a genuine difference How to Apply Submit your resume along with a complete description of your caregiving experience, qualifications and availability. Please include your experience with: Companionship Personal care Bathing and toileting Incontinence care Dementia or memory care Mobility and transfers Gait belts Hoyer or mechanical lifts Bedbound clients Blood sugar support Day shifts Night shifts Weekend availability To apply or learn more, call or text our main hiring number at 615-645-3999 anytime. Helping Hearts USA LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Ready to Make a Difference? Apply today and bring your compassion, dependability and experience to the Helping Hearts team!