NP New Grad Outpatient Psych Full-time
Baptist Hospitals of Southeast Texas

Behavioral Health Care Manager - Residency Clinic - Days

Baptist Hospitals of Southeast Texas Beaumont, TX
We are looking to add top talent to our Baptist Hospitals of Southeast Texas team. Join us in performing Sacred Work! Competitive benefits are offered including: Matched Retirement Plan Paid Time Off Comprehensive Benefit Plan – Medical, Dental, Vision and Much More! Bonus Potential Summary/Objective The behavioral health care manager is a core member of the collaborative care team, including the patient’s medical provider and psychiatric consultant, as well as the larger primary care team or medical team. The behavioral health care manager is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient’s medical provider and, when appropriate, other mental health providers. Essential Job Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Coordinate and support integrated behavioral and physical health care for assigned patients by collaborating closely with the medical provider, psychiatric consultant, and other treating professionals to ensure comprehensive, team-based treatment planning and follow-up. Conduct evidence-based screenings, assessments, and clinical evaluations for common mental health and substance use disorders; engage patients in care, facilitate follow-up, and assist with differential considerations within scope of practice. Provide patient education and deliver brief, evidence-based behavioral interventions (e.g., motivational interviewing, problem-solving therapy, behavioral activation), supporting patient activation, symptom improvement, and self-management. Systematically track, monitor, and document patient progress and clinical outcomes using the electronic health record (EHR) and/or registry system; monitor treatment response, medication adherence, side effects, and complications; identify and re-engage patients who are not improving or who have disengaged from care. Participate in regular caseload consultations with the psychiatric consultant and communicate treatment recommendations to the medical provider; facilitate treatment plan adjustments for patients not improving as expected, including coordination of psychotropic medication support within scope. Facilitate referrals and care transitions to specialty behavioral health, substance use treatment, social services, or community resources as clinically indicated, and develop relapse prevention and self-management plans for patients achieving treatment goals or transitioning from the caseload. Required Education and Experience Master’s degree or higher in Social Work, Counseling, or Psychology from an accredited institution. Minimum 1–3 years of clinical experience providing behavioral health assessment and treatment. Required License/Certifications Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Psychological Associate (as permitted by Texas law)
NP New Grad Outpatient Psych Full-time
Baptist Hospitals of Southeast Texas

Behavioral Health Care Manager - Residency Clinic - Days

Baptist Hospitals of Southeast Texas Beaumont, TX
We are looking to add top talent to our Baptist Hospitals of Southeast Texas team. Join us in performing Sacred Work! Competitive benefits are offered including: Matched Retirement Plan Paid Time Off Comprehensive Benefit Plan – Medical, Dental, Vision and Much More! Bonus Potential Summary/Objective The behavioral health care manager is a core member of the collaborative care team, including the patient’s medical provider and psychiatric consultant, as well as the larger primary care team or medical team. The behavioral health care manager is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient’s medical provider and, when appropriate, other mental health providers. Essential Job Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Coordinate and support integrated behavioral and physical health care for assigned patients by collaborating closely with the medical provider, psychiatric consultant, and other treating professionals to ensure comprehensive, team-based treatment planning and follow-up. Conduct evidence-based screenings, assessments, and clinical evaluations for common mental health and substance use disorders; engage patients in care, facilitate follow-up, and assist with differential considerations within scope of practice. Provide patient education and deliver brief, evidence-based behavioral interventions (e.g., motivational interviewing, problem-solving therapy, behavioral activation), supporting patient activation, symptom improvement, and self-management. Systematically track, monitor, and document patient progress and clinical outcomes using the electronic health record (EHR) and/or registry system; monitor treatment response, medication adherence, side effects, and complications; identify and re-engage patients who are not improving or who have disengaged from care. Participate in regular caseload consultations with the psychiatric consultant and communicate treatment recommendations to the medical provider; facilitate treatment plan adjustments for patients not improving as expected, including coordination of psychotropic medication support within scope. Facilitate referrals and care transitions to specialty behavioral health, substance use treatment, social services, or community resources as clinically indicated, and develop relapse prevention and self-management plans for patients achieving treatment goals or transitioning from the caseload. Required Education and Experience Master’s degree or higher in Social Work, Counseling, or Psychology from an accredited institution. Minimum 1–3 years of clinical experience providing behavioral health assessment and treatment. Required License/Certifications Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Psychological Associate (as permitted by Texas law)
RN PACU Full-time
Medical City Healthcare

RN PACU

Medical City Healthcare Dallas, TX
Medical City Dallas RN PACU Full Time Evenings Stroke response times nearly half of the national average. Cutting-edge SPOT Technology that detects sepsis earlier than the human eye. An Enhanced Surgical Recovery program that reduces opioid prescriptions and post-surgical readmissions. As a national learning health system, were transforming care delivery, advancing clinical outcomes, and empowering our nursing teams in a collaborative effort to give people a healthier tomorrow. Join us! Job Summary and Qualifications As a PACU Registered Nurse, you will play a critical role in the immediate post-operative care of surgical patients. Your responsibilities will include managing airway support, closely monitoring neurological and cardiac status, and responding promptly to any complications or side effects. You will provide initial wound care to the patients’ surgical site and ensure patient stability during recovery. You will collaborate with the surgical and anesthesia team. This role includes on-call availability during select non-business hours which will be discussed in the interview. Position Details: Self/Preferential Scheduling posted four weeks in advance Supportive, visible leadership that promotes a collaborative, respectful team culture where nurses are empowered to ask questions, seek help, and provide valuable input Staffing Support from Certified Nurse Assistance, Patient Care Techs, Charge Nurses, and an RN float pool internal to HCA Healthcare that is available as a staffing resource as needed Rounding with unit leaders, including charge nurses, to ensure your voice is heard on suggestions for patient care What you will do in this role: Deliver high-quality, patient-centered care while managing evidence-based practices and continuous improvement initiatives Be an integral member of a dynamic interdisciplinary team – consisting of the provider(s), therapy, and more. Consistently apply the nursing process, critical thinking skills, scientific judgment, technical skills and leadership to independently deliver safe nursing care to patients Assess patient condition, monitor throughout your shift, and document changes in patient condition along with the care provided thoroughly Educate patients and families/caregivers about the patient’s medical condition, treatment and follow-up measures What qualifications you will need: Advanced Cardiac Life Spt must be obtained within 1 year of employment start date PALS Pediatric Adv Life Supt must be obtained within 1 year of employment start date (RN) Registered Nurse Associate Degree Required BSN Preferred Basic Cardiac Life Support, or BCLS Instructor must be obtained within 30 days of employment start date 2+ years experience required Benefits Medical City Dallas, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Medical City Dallas is recognized for its advanced medical facilities and commitment to excellence in patient care. We are an 895+ bed tertiary care center. Our medical team consists of more than 1,500 physicians, many are recognized as the worlds best in their specialties. Patients travel to Medical City Dallas from all over the United States and from other countries. We offer sophisticated treatment by our 400+ in-house physician specialists. Medical City Dallas has a full-service adult hospital and pediatric hospital. We have separate adult and pediatric emergency rooms, outpatient clinics and diagnostic centers. Our providers have access to state-of-the-art technology and are pioneering new medical procedures to accommodate patient needs. As a part of the Medical City network of hospitals, patients are ensured access to leading medical experts and advanced healthcare innovations across the network. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Join a family that cares about every stage in your career! We are interviewing candidates for our RN PACU opening. Apply today and a member of our Talent Acquisition team will reach out. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
RN Med-Surg Full-time
St. David's HealthCare

Registered Nurse Cardiopulmonary Med Surg

St. David's HealthCare Austin, TX
Ready for a role that supports your unique calling in patient care and fits your life? At St. Davids South Austin Medical Center , you’ll find clear path ways to advance backed by our unmatched nationwide transfer policy that lets you grow your career when the time is right for you. With mentorship opportunities, clinical education courses, professional certification support, and educational assistance , you wi ll have all the resources you need to build the career of a lifetime. Job Summary and Qualifications As a Registered Nurse, you will be responsible for delivering high-quality, patient-centered care in line with the requirements of the department and the standards of practice for the relevant state and specialty. Collaborating with medical providers and the care team, you will provide personalized, comprehensive, and compassionate care, following established nursing models such as "Assess, Perform, Teach, and Manage." You will also act as an advocate for patients, families, and caregivers, embodying the organizations vision, mission, and values to ensure an outstanding patient experience and positive clinical outcomes. What you will do in this role: Assess the patients condition during admission and each scheduled shift, promptly identifying and reporting any changes in patient status. Perform procedures, monitoring, or other functions as ordered by the medical provider(s), and ensure thorough and timely documentation of care administration in the patients medical record. - Administer prescribed medications, monitor the patient for therapeutic response, and take appropriate action in the event of an unintended response to the medication. Provide exceptional care by responding promptly to patient requests, proactively anticipating patient needs, and resolving them. Educate patients, families, and caregivers about the patients medical condition, treatment plan, medications, possible side effects, and follow-up measures, ensuring complete understanding by translating complex medical terminology. What qualifications you will need: (RN) Registered Nurse must be obtained within 60 days of employment start date Associate Degree Basic Cardiac Life Support, or CPR must be obtained within 30 days of employment start date No Travel Required 1 years experience Required Years of Experience Benefits St. Davids South Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. St. Davids South Austin Medical Center , is a 368‑bed acute care hospital within St. David’s HealthCare , offering comprehensive specialty and sub‑specialty services. Key programs include a nationally accredited oncology program featuring the region’s only adult Transplant and Cellular Therapy Program; a Level II trauma center; advanced cardiac, stroke, and orthopedic services; full‑service maternity and newborn care; and four community emergency centers in Bee Cave and Bastrop. The facility is affiliated with the Texas Institute for Robotic Surgery , providing advanced robotic capabilities for orthopedics, open heart and lung procedures, complex GI surgery, surgical oncology, general and colorectal surgery, and urology. It was also among the first hospitals in Central Texas to integrate CT imaging with robotics for early lung cancer detection. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing." Sammie Mosier, DHA, MA, BSN, NE-BC Senior Vice President and Chief Nursing Executive, HCA Healthcare Join a family that cares about every stage in your career! We are interviewing candidates for our Registered Nurse Cardiopulmonary Med Surg opening. Apply today and a member of our Talent Acquisition team will reach out. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
RN Med-Surg Full-time
St. David's HealthCare

Registered Nurse Cardiopulmonary Med Surg

St. David's HealthCare Austin, TX
Ready for a role that supports your unique calling in patient care and fits your life? At St. Davids South Austin Medical Center , you’ll find clear path ways to advance backed by our unmatched nationwide transfer policy that lets you grow your career when the time is right for you. With mentorship opportunities, clinical education courses, professional certification support, and educational assistance , you wi ll have all the resources you need to build the career of a lifetime. Job Summary and Qualifications As a Registered Nurse, you will be responsible for delivering high-quality, patient-centered care in line with the requirements of the department and the standards of practice for the relevant state and specialty. Collaborating with medical providers and the care team, you will provide personalized, comprehensive, and compassionate care, following established nursing models such as "Assess, Perform, Teach, and Manage." You will also act as an advocate for patients, families, and caregivers, embodying the organizations vision, mission, and values to ensure an outstanding patient experience and positive clinical outcomes. What you will do in this role: Assess the patients condition during admission and each scheduled shift, promptly identifying and reporting any changes in patient status. Perform procedures, monitoring, or other functions as ordered by the medical provider(s), and ensure thorough and timely documentation of care administration in the patients medical record. - Administer prescribed medications, monitor the patient for therapeutic response, and take appropriate action in the event of an unintended response to the medication. Provide exceptional care by responding promptly to patient requests, proactively anticipating patient needs, and resolving them. Educate patients, families, and caregivers about the patients medical condition, treatment plan, medications, possible side effects, and follow-up measures, ensuring complete understanding by translating complex medical terminology. What qualifications you will need: (RN) Registered Nurse must be obtained within 60 days of employment start date Associate Degree Basic Cardiac Life Support, or CPR must be obtained within 30 days of employment start date No Travel Required 1 years experience Required Years of Experience Benefits St. Davids South Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. St. Davids South Austin Medical Center , is a 368‑bed acute care hospital within St. David’s HealthCare , offering comprehensive specialty and sub‑specialty services. Key programs include a nationally accredited oncology program featuring the region’s only adult Transplant and Cellular Therapy Program; a Level II trauma center; advanced cardiac, stroke, and orthopedic services; full‑service maternity and newborn care; and four community emergency centers in Bee Cave and Bastrop. The facility is affiliated with the Texas Institute for Robotic Surgery , providing advanced robotic capabilities for orthopedics, open heart and lung procedures, complex GI surgery, surgical oncology, general and colorectal surgery, and urology. It was also among the first hospitals in Central Texas to integrate CT imaging with robotics for early lung cancer detection. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing." Sammie Mosier, DHA, MA, BSN, NE-BC Senior Vice President and Chief Nursing Executive, HCA Healthcare Join a family that cares about every stage in your career! We are interviewing candidates for our Registered Nurse Cardiopulmonary Med Surg opening. Apply today and a member of our Talent Acquisition team will reach out. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
RN ER Per Diem
St. David's HealthCare

Registered Nurse Wells Branch Freestanding ER

St. David's HealthCare Pflugerville, TX
Do you have the PRN career opportunities as a(an) Registered Nurse Wells Branch Freestanding ER you want with your current employer? We have an exciting opportunity for you to join St Davids Emergency Center - Wells Branch which is part of the nations leading provider of healthcare services, HCA Healthcare. Job Summary and Qualifications The Registered Nurse coordinates and delivers high quality, patient-centered care in accordance with the nature and specific requirements of the department, and consistent with the scope and standards of practice for the relevant state and specialty. In collaboration with medical providers and other members of the care team, the RN provides individualized, comprehensive, and compassionate care using established nursing models such as “Assess, Perform, Teach, and Manage.” The RN serves as an advocate for patients/families/caregivers and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Assesses patient pain regularly to promote effective pain management, including reassessments after appropriate intervention. Performs procedures, monitoring, or other functions as ordered by the medical provider(s). Documents the administration of care in the patient medical record in a timely and thorough manner. Performs exceptional care by responding promptly to patient requests. Strives to anticipate patient needs and resolve them proactively. Teaches patients/families/caregivers about patient medical condition, patient status, treatment plan, medications and possible side effects, and follow-up measures. Translates complex medical terminology to ensure complete understanding. Teaches patients/families/caregivers about any non-medicinal follow-up measures, such as healthy diet and exercise, disease prevention, and/or other lifestyle changes. Prepares patients and families/caregivers for future self-management. What qualifications you will need: Advanced Cardiac Life Spt must be obtained within 6 months of employment start date Emergency Nurse Pediatric Cour must be obtained within 18 months of employment start date NIH Stroke Scale must be obtained within 60 days of employment start date Trauma Nursing Core Course must be obtained within 18 months of employment start date (RN) Registered Nurse Associate Degree No Travel Required 1 years experience Required Years of Experience Benefits St Davids Emergency Center - Wells Branch, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location and position. St. David’s North Austin Medical Center , part of St. David’s HealthCare, is a full-service medical center providing comprehensive medical care at two locations – St. David’s North Austin Medical Center and St. David’s Surgical Hospital . St. David’s North Austin Medical Center is a 460+ bed, multi-specialty, acute care hospital. It provides advanced women’s health services, including maternity and newborn care with Level I, II, and III neonatal intensive care units (NICUs) at the nearby St. David’s Women’s Center of Texas . The hospital also offers minimally invasive gynecological surgery and comprehensive breast imaging through Solis Mammography, which is located on-site. Other services include a 24-hour emergency department, pediatric emergency care, and intensive care at St. David’s Children’s Hospital . The hospital also features the Texas Institute for Robotic Surgery , bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients. St. David’s Women’s Center of Texas , located at St. Davids North Austin Medical Center , is recognized by the State of Texas as a Level IV Maternal Facility. This means it provides the highest level of care for pregnant and postpartum patients, especially those with serious or complex medical, surgical, or pregnancy-related conditions, including those at high risk for maternal morbidity or mortality. The center includes a 95+ bed Level III Neonatal Intensive Care Unit (NICU) with 30+ private rooms, 10+ rooms for very small babies, and 10+ beds for babies needing neurological care. It also has 35+ labor, delivery, and recovery rooms, including Central Texas’ first low-intervention birthing suites with tubs. There are 95+ postpartum beds, 20+ antepartum beds, and Cesarean section surgical suites. The facility offers 24/7 neonatology coverage, OB/GYN hospitalists, maternal-fetal medicine specialists, lactation consultants, and a midwifery program. It is part of the National Institute of Child Health and Human Development Maternal-Fetal Medicine Units Network and TexasAIM, and it also provides a high-risk pregnancy navigation and support program. St. Davids Surgical Hospital is part of St. David’s North Austin Medical Center and is the first Level 4 Epilepsy Center in Central Texas for both adults and children. It has its own 24-hour emergency department, a medical-surgical inpatient unit, and a pediatric intensive care unit (PICU) for patients ages 17 and under. The hospital is staffed with pediatric emergency physicians, pediatric hospitalists, intensivists, and other specialists who are specially trained to care for children. It also includes certified child-life specialists who help kids feel more comfortable during their hospital stay. St. David’s Children’s Hospital offers many pediatric services, such as pediatric surgery, pediatric radiology (including imaging and interventional procedures), and pediatric anesthesia for surgical support. It also has a wide range of pediatric specialists available for consultation and treatment, including general surgery, ENT (ear, nose, and throat), craniofacial and plastic surgery, neurology, neurosurgery, urology, and cardiology, among others. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Registered Nurse Wells Branch Freestanding ER opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
CMA Full-time
SSM Health

Medical Assistant Student Apprenticeship

SSM Health Madison, WI
$18 - $18.50 / hour
It's more than a career, it's a calling WI-SSM Health Dean Medical Group South Madison Campus Worker Type: Regular Job Highlights: Are you looking for a great opportunity to learn and grow in the field of healthcare? SSM Health is offering a full time Medical Assistant Registered Apprenticeship Program in partnership with Madison College and the Wisconsin Department of Workforce Development Bureau of Apprenticeship Standards. Open to both current SSM employees and those external to the organization. Students will receive paid on-the-job training with SSM Health, as well as paid instruction throughout the apprenticeship. This is a full-time 18-month commitment. The 18-month program includes 3 semesters of coursework and on-the-job training equaling approximately 40 hours per week M-F. ELIGIBILITY REQUIREMENTS: Open to both current employees and those external to the organization Applicants must have a high school diploma or equivalent Reside in Wisconsin within a geographic area served by the Workforce Development Board of South-Central Wisconsin (Greater Madison area). Reliable transportation to SSM Health clinic locations and Madison College campus Applicants must be willing to sign and agree to the terms of the Wisconsin Department of Workforce Development Apprenticeship Program APPLICATION PROCESS: Complete application and screening questionnaire Selected candidates will be scheduled for an interview with clinic leaders Complete Madison College registration process and placement test proctored by Madison College to determine final eligibility and selection COURSE REQUIREMENTS: Madison College Course - Three Semesters of the Medical Assistant Curriculum PROGRAM DESIGN: Participants attend all in-person / virtual classroom & clinical sessions on paid work time Participants will be placed in a clinic that facilities and contributes to learning relevant to the program Complete all homework assignments outside of the classroom on your own unpaid time Sign an Employment Agreement to work for SSM Health as a Medical Assistant for at least 2 years (Failure to complete 24 months’ work commitment requires reimbursement for the full cost of program) All student employees will be paid as follows: $18.00 per hour base rate for months 1-9 $18.50 per hour for months 10-18 COMPLETION REQUIREMENTS: Complete all course work and clinical rotations within an 18-month period Maintain a performance rating of “meets expectations” or higher Maintain a grade of "C" or better in all coursework (non-passing grades may result in program removal) Meet all On-the Job-Learning competencies Upon completion, apprentices are expected to register and pass the Certified Medical Assistant exam. POST COMPLETION: Graduates will be invited to apply for a Medical Assistant role upon successful completion For questions or additional information regarding the Medical Assistant Apprenticeship contact CareerCoaching@ssmhealth.com Job Summary: Creates an environment that is customer focused and professional by providing support to nursing and patient support team. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES Routinely assists provider with patient exams, prepares exam rooms for specific procedures and assists with specific procedures. Accurately maintains appropriate log books and may monitor pharmaceutical sample cabinets for outdates. Maintains patient medical record by verifying patient information upon each visit including: first/last name, date of birth, address, insurance information, and guarantor, filing/scanning all documents into the correct patient's medical record and in the proper location, and providing new patients with required registration forms for completion. Aids in the care of the patient by notifying patients of normal test results, lab orders, returning patient phone calls, scheduling patients for testing, procedures, prescription refills, and referral appointments in a timely manner. Administers medications safely and accurately with supervision. Collects clinical information correctly by interviewing patient at each visit and recording in medical record, preparing reports for provider to review, collecting clinical information from agencies, referring providers, hospital department, and properly documenting in medical record. Routinely services patients by supplying correct information to insurance companies, maintaining confidentiality of patient information at all times, and releasing patient information only if appropriate consent is obtained. Performs clinical duties by obtaining vital signs and accurately documenting in medical records, collecting and processing specimens, and depending on ministry, performing phlebotomy skills as indicated by completion of training and competency. Maintains exam rooms by cleaning and stocking rooms as necessary, ordering supplies, preparing non-disposable instruments for sterilization. Schedules patient appointments/rescheduling and cancelling appointments as necessary. Processes incoming phone calls, by answering promptly and directing call to appropriate person. Takes accurate messages and delivers message or tasks to appropriate person. Depending on ministry, may assist in the billing process by collecting and posting payments for services, balancing cash drawer by counting cash on a daily basis, preparing superbills with proper information prior to appointment, updating financial and personal information. Files/scans all documents into the correct patient medical record and in the proper location within the medical record as required by office guidelines. Works in a constant state of alertness and safe manner. Performs other duties as assigned. EDUCATION High School diploma/GED or 10 years of work experience EXPERIENCE No experience required PHYSICAL REQUIREMENTS Constant standing and walking. Frequent use of hearing and speech to share information through oral communication. Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent reaching, gripping, and keyboard use/data entry. Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements. Occasional use of vision to judge distances and spatial relationships. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Occasional lifting/moving patients. Occasional use of smell to detect/recognize odors. Occasional driving. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS Resuscitation Certification Requirement: Basic Life Support Healthcare Provider (BLS HCP) required within 90 day of employment. Other resuscitation certifications may be required dependent on department. Work Shift: Day Shift (United States of America) Job Type: Employee Department: Scheduled Weekly Hours: 40 Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more.
RN Med-Surg Part-time
TidalHealth

Registered Nurse (RN) - Med Surg

TidalHealth Berlin, MD
$33 - $52.80 / hour
Registered Nurse (RN) Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth, which now includes three hospitals – TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are “A” rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors. Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. Registered Nurse (RN) Position Summary A Medical Surgical RN must possess expert skills in critical thinking, advocacy, and time-management to properly care for each patient. The Medical Surgical RN will work hand in hand with our interdisciplinary team to assess, plan, implement, and evaluate the individualized care of each patient with the goal to deliver the highest quality care. Registered Nurse (RN) Position Requirements Active RN licensed through the Maryland Board of Nursing American Heart Association Basic Life Support A bachelor’s in nursing (BSN) degree is required or must be obtained within 5 years from date of hire Registered Nurse (RN) Benefits Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition reimbursement and more! Salary range:$33.00-$52.80 Commensurate with experience
RN Med-Surg Full-time
TidalHealth

Registered Nurse (RN) - Med Surg

TidalHealth Berlin, MD
$33 - $52.80 / hour
Registered Nurse (RN) Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth, which now includes three hospitals – TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are “A” rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors. Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. Registered Nurse (RN) Position Summary A Medical Surgical RN must possess expert skills in critical thinking, advocacy, and time-management to properly care for each patient. The Medical Surgical RN will work hand in hand with our interdisciplinary team to assess, plan, implement, and evaluate the individualized care of each patient with the goal to deliver the highest quality care. Registered Nurse (RN) Position Requirements Active RN licensed through the Maryland Board of Nursing American Heart Association Basic Life Support A bachelor’s in nursing (BSN) degree is required or must be obtained within 5 years from date of hire Registered Nurse (RN) Benefits Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition reimbursement and more! Salary range:$33.00-$52.80 Commensurate with experience
CMA Full-time
HCA Healthcare

Medical Assistant

HCA Healthcare Salem, VA
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Medical Assistant today with LewisGale Physicians Gen Surg/ID/Vasc Surgery. Job Summary and Qualifications Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays Seeking a Medical Assistant for our practice who provides clinical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now. What you will do in this role: You will prepare patients for examination and treatment by taking patient histories and vital signs You will prepare exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization You will give injections and assist with lab testing and phlebotomy You will assist physicians in preparing for minor surgeries and physicals You will answer telephone calls to the practice and screens for referral What Qualifications you will need: EXPERIENCE: One year of Medical Assisting or other direct clinical patient care experience in a healthcare setting. CERTIFICATION/LICENSE: 3 ways to qualify : Medical Assistant Certification - required . Acceptable certifications are RMA, CCMA, CMA, NCMA, NRCMA certification, or ABR-OE credentials is acceptable OR Medical Assistants who recently graduated (within the last 12 months) from a Medical Assisting training program must obtain Medical Assistant certification within 60 days of employment. OR Candidates/incumbents with one year of Medical Assistant work experience who do not possess Medical Assistant Certification must obtain Medical Assistant Certification within one year of hire date. Benefits LewisGale Physicians Gen Surg/ID/Vasc Surgery, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Supporting HCA Healthcares 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
CMA Full-time
Corewell Health

Medical Assistant Diabetic Health

Corewell Health Medical Mile, MI
Corewell Health is offering a $3,000 sign-on bonus for this opportunity! Sign-On Bonus for External applicants or current CHW MA Apprentice Students only About the Practice Adult diabetes management, including education, medication management, and coordination of care for complex chronic conditions. Including gender dysphoria. About Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area. Scope of work As a Medical Assistant with Corewell Health, you'll be a member of our clinical support team and work closely with other healthcare professionals to ensure the delivery of the best possible care. You'll be a vital part of our team, making a real difference in the lives of our patients. Qualifications High School Diploma or equivalent Required Successful completion of a competency-based medical assistant training program Required 1 year of relevant experience in a physician practice or healthcare setting Preferred AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days One of the following Required within 120 Days AAMA Certified Medical Assistant (CMA) AMT Registered Medical Assistant (RMA) NHA Certified Medical Assistant (CCMA) NCCT Certified Medical Assistant (NCMA) NAHP Certified Medical Assistant (NRCMA) How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here . On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - North Office Building - 221 Michigan St NE - Grand Rapids Department Name Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work Days Worked Weekend Frequency CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.
CMA Full-time
USA Clinics Group

Certified Medical Assistant

USA Clinics Group Bethpage, NY
$20 - $24 / hour
Why USA Clinics Group? Founded by physicians with experience at leading academic medical centers, USA Clinics Group was built on a vision of delivering patient-first care beyond the hospital setting. Today, we’re the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers—with 170+ clinics nationwide. Our mission is simple: provide life-changing, minimally invasive care, close to home. We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there. We look forward to meeting you! Why You'll Love Working with us: 🚀 Rapid career advancement 💼 Competitive compensation package 📚 Fully Paid Clinical Training 🏥 Work with cutting-edge technology 🌟 Make a real impact on patients’ lives 📈 Join a fast-growing, mission-driven company 🤝 Positive, team-oriented environment Position Summary: As a Medical Assistant, you would balance the needs of patients and maintain efficient work flow of the office as well as provide support to the physician in all facets of medical procedures – before during and after. In addition, you would ensure that the patient has an excellent service experience. Position Details: Location: Bethpage. Schedule: Full-time, 4 days a week. Must be able to train at Valley Stream. This position requires to be Registered / Certified Medical Assistant. Spanish and English speaking preferred. Compensation: $20-$24/hr Responsibilities: Greet patients and escort them to the examination rooms; assist patients with the completion of forms as necessary Become familiar with clinic computer hardware and software and use according to company policies Schedule appointments and accommodate patient appointment needs, such as ordering transportation, rescheduling, etc. Perform clerical work as needed, i.e., copying, filing, faxing, etc. Comply with patient needs at all times and ensure all questions are answered Maintain procedure rooms by ensuring that they are neat and ready for use at all times Assist doctors during Endovenous Laser Therapy procedures in accordance with instructions and individual doctor preferences Prepare patients before procedures and clean up after Ensure patient receipt of post-procedure instructions and how to obtain medication if needed Monitor supply levels and replace as needed Apply knowledge of sterile techniques and OSHA regulations Prepare IV solution Train new staff as needed Assist ultrasound staff as needed Transport supplies or equipment as needed Performs additional duties as assigned Pay Rate: $20.00-$24.00 per hour Medical Assistant Certification Requited High School Diploma or GED 1+ years of relevant experience Fluency in English and Spanish Preferred Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Paid Time Off (Vacation/Sick Days) Paid Training
CMA Part-time
Dignity St. Mary's Medical Center San Francisco

Medical Assistant

Dignity St. Mary's Medical Center San Francisco Frisco, CO
$20 - $21.25 / hour
Job Summary and Responsibilities $400/month Summit County housing stipend available for full time residents of Summit, Park, Eagle, Grand, Clear Creek, Lake, and Chaffee Counties. Must work at least 80% physically on-site at a CommonSpirit Mountain Region site in Summit County and full time or part time status (PRN ineligible). More details available upon offer. Our Medical Assistants (MAs) are highly-valued team members with an important voice in this organization. Our MAs, in partnership with clinic staff and operations, created a structured approach to a more effective, efficient work day with appropriate workloads and a clearer path for professional development. In addition, we've also established one of the first-ever MA Apprenticeship programs with an accredited local college to educate and prepare future MAs for success. As a Medical Assistant you will: Assume a supportive role and has responsibility and accountability for facilitating, communicating, and collaborating with both the healthcare team, and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient. Promote the optimal health, wellbeing and safety of the patient in accordance with patient care standards, guidelines and the delegation of medical services as defined by State Medical Practice Act. May perform a variety of clinical tasks as directed by an authorized health care provider in accordance with our Health Physician Group Scope of Practice. May assist with front office duties and scheduling of tests and/or patient appointments. Responsible for accurate chart documentation and medical record maintenance. Attend in?service presentations and seminars to facilitate personal and professional growth. Demonstrates personal accountability for relationship?based care, organizational mission, and core values. Medical Assistants are essential to delivering whole person care to our patients. We offer a Medical Assistant Clinical Ladder to support growth and development within the system. In Colorado, the Pay Ranges Begin at $20.00 for Non-Certified Medical Assistants and $21.25 for Certified Medical Assistants. Job Requirements In addition to bringing your whole self to the workplace each day, qualified candidates will need the following: Basic Life Support (BLS) for Healthcare Providers through the American Heart Association, required High School Diploma or G.E.D., required Physical Requirements - Medium Work - (Exert up to 50lbs force occasionally, and/or up to 20lbs frequently, and/or up to 10lbs constantly) Where You'll Work St. Anthony Summit Hospital is a Level III trauma center serviced by Flight For Life Colorado. We are nationally recognized as a multiple-time recipient of the Press Ganey Guardian of Excellence Award for Patient Experience, and we were named a Top 100 Hospital in the U.S. by IBM Watson Health in 2018. We also are a Pathway to Excellence-designated hospital, recognized by the American Nurses Credentialing Center as being one of the best hospitals for nurses to work. We provide a full range of medical specialties and health care services to Summit County and the surrounding region, including surgical, emergency/trauma, critical care, birth center, orthopedics, breast care, digital mammography, breast MRI, radiology and imaging, infusion therapy, nuclear medicine, cardiology, oncology, Summit Sleep Disorders Center, Ear Nose and Throat (ENT), gastroenterology and Total Joint Replacement. We proudly provide convenient care where you live, work and play - that's why visitors and residents alike can count on us for emergent and urgent medical services. In addition to 24/7, Level III emergency care at St. Anthony-Summit Hospital in Frisco, we have three emergency mountain clinics at the base of the Breckenridge, Copper Mountain and Keystone resorts, as well as urgent care and primary care available from CMG High Country Healthcare clinics in Frisco, Breckenridge and Silverthorne.
RN ICU Part-time
Moberly Regional Medical Center

RN CCU PRN DAYS

Moberly Regional Medical Center Moberly, MO
Job Summary The Registered Nurse (RN) provides patient-centered care through the nursing process of assessment, diagnosis, planning, implementation, and evaluation. This role is responsible for coordinating and delivering high-quality care based on established clinical protocols and physician/provider orders. The RN collaborates with physicians, nurses, and other healthcare professionals to ensure effective patient care and desired outcomes, while maintaining a supportive and compassionate environment for patients and their families. Essential Functions Coordinates and delivers high-quality, patient-centered care in accordance with organizational policies, protocols, and the nursing process. Conducts thorough patient assessments and documents findings accurately, reporting changes in condition to the appropriate care team members. Utilizes knowledge of human growth and development to provide age-appropriate care and education. Administers prescribed medications, monitors for side effects, and documents administration in accordance with standards of practice. Assists physicians during procedures within the scope of documented competency and skill level. Collaborates with the healthcare team to develop, implement, and evaluate individualized care plans based on patient assessments and needs. Responds to medical emergencies and participates in life-saving interventions, such as CPR and code team activities, as appropriate. Advocates for the rights and needs of patients, ensuring their voices are heard and respected in care planning and delivery. Provides patient and family education on medical conditions, treatment plans, and post-discharge care, ensuring understanding and adherence to instructions. Implements and adheres to infection control protocols to prevent the spread of healthcare-associated infections. Monitors and operates medical equipment (e.g., IV pumps, monitors, ventilators) as needed for patient care and safety. Promotes patient safety by adhering to National Patient Safety Goals and maintaining a clean, safe environment for patients and staff. Participates in audits, chart reviews, and compliance checks to ensure adherence to standards of practice and regulatory requirements. Demonstrates responsible decision-making in planning, delegating, and providing care based on patient needs and organizational policies. Documents patient care and education thoroughly and promptly in the medical record. Engages in professional development to maintain clinical competency and understanding of current nursing standards and regulations. Participates in performance improvement initiatives, including data collection and process development, to enhance patient outcomes and care delivery. Critical Care RN: Administers medications and other treatments as prescribed, including intravenous medications and therapies. Manages complex medical equipment, including ventilators, monitoring devices, and other life-support systems. Performs procedures such as inserting central lines, managing tracheostomies, and providing advanced cardiac life support. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications 0-2 years of experience in a clinical nursing role or student clinical rotations in an acute care setting required Knowledge, Skills and Abilities Strong knowledge of the nursing process and clinical nursing practices. Ability to perform thorough patient assessments and communicate findings effectively. Proficient in administering medications and monitoring for side effects. Effective communication and interpersonal skills to collaborate with interdisciplinary teams. Strong organizational skills and attention to detail in documenting patient care. Knowledge of safety standards, infection control, and quality improvement initiatives. Licenses and Certifications RN - Registered Nurse - State Licensure and/or Compact State Licensure required BCLS - Basic Life Support required ACLS - Advanced Cardiac Life Support preferred PALS - Pediatric Advanced Life Support preferred NRP - Neonatal Resuscitation preferred Refer to facility or unit-specific guidelines for additional requirements.
RN Part-time
Mercy

Registered Nurse (RN) - Medical, Weekends

Mercy Sappington, MO
Find your calling at Mercy! At Mercy, healthcare is more than a job, it’s a calling. Join a team built on compassion, excellence, and support. Whether you’re starting your career or bringing years of experience, you’ll make a difference every day while growing professionally. Enjoy day-one benefits: Comprehensive medical, dental, and vision coverage; generous PTO (up to 24 days your first year, growing to 34 with tenure and rollover up to 440 hours); paid parental leave; 401(k) with employer match; $100/month Dependent Care FSA contribution; paid volunteer time; free parking; and career advancement opportunities. Education & Loan Assistance: • $10,000 Scholar Loan Program (LPN to RN) • $20,000 RN Loan Forgiveness • $16,000 RN to BSN Assistance Position Details: Registered Nurse (RN) – Med/Surg Medical 7E To learn more about Mercy South Medical 7E, click here : Careers Location: Mercy Hospital South - 10010 Kennerly Rd, St. Louis, Missouri 63128 Schedule: Part-Time | 24 hours/week Shift: Weekend Option | Sat & Sun | Night Shift | 7:00PM-7:00AM Weekend Differential: $20.00/hour Sign-On Bonus: Experienced Nurses: Up to $10,000 New Graduate Nurses (less than 1 year of experience): Up to $5,000 Overview Utilizes the nursing process to provide patient care. Maintains professional accountability for provision of patient care for the assigned patients. Evaluates the overall effectiveness of care provided by other direct care givers. Coordinates the patient care in conjunction with other departments. Maintains patient rights and confidentiality of patient information. Performs duties and responsibilities in a manner consistent with our mission, values, and mercy service standards. Qualifications Education: Graduate of an accredited school of nursing with one of the following: Associate Degree in Nursing Nursing Diploma Bachelor of Science in Nursing (BSN) Licensure: Must hold and maintain a current Registered Nurse (RN) license in the state of Missouri or possess compact licensure, in accordance with state board of nursing regulations. Experience: Previous hospital experience is preferred and may be required depending on the unit. Certifications: Required: Basic Life Support (BLS) certification through the American Heart Association, or completion within 30 days of hire. Preferred Qualifications Education: BSN preferred Licensure: Additional state licensure or specialty certifications preferred Experience: Prior experience in specialty area or similar clinical setting Physical Requirements Ability to push, pull, and lift up to 50 lbs regularly Prolonged standing and walking throughout the shift Ability to grip, reach, bend, kneel, twist, and squat as needed to perform nursing duties Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): Registered Nurse RN Acute Care Acute Care RN Staff Nurse Inpatient RN Medical Surgical Med Surg Nurse Hiring Sign-on Bonus Loan Assistance Tuition Reimbursement Nursing Career New Grad RN Experienced RN Sign on bonus Missouri New Grad Nurse Weekend Part Time Night Shift
CMA Full-time
Hillcrest HealthCare System

MA Gastroenterology

Hillcrest HealthCare System Tulsa, OK
Join our team as a day shift, full-time, Gastroenterology Medical Assistant in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma. Learn About a Day in the Life of a Medical Assistant: The Medical Assistant provides superior patient care and performs administrative and delegated clinical tasks that support patients in a clinic-based environment as part of a care team led by the physician and/or advanced practice provider. Enters, maintains, and reports all medical history, medical coding, and files claims using an Electronic Medical Record (EMR). Patient visit support that may include: Greeting patients, and escorting patient to exam room and/or taking patients’ vital signs, and other applicable medical information to effectively support the reason for the patients visit and recommended treatment. Sterilizes and prepares medical instruments. Ensures patient exam rooms are disinfected, orderly, and ready for incoming patients. Provides patients with privacy, comfort, safety and hygiene. Assists in maintaining inventory and stocking supplies, instruments and equipment for all exam rooms. Maintains appropriate paperwork for inventory control and reviews orders received for completeness. Addresses and requests referrals and other insurance authorizations in addition to passing along patient information for prescription, x-ray or lab requisitions to necessary parties. This includes calls to pharmacies, hospitals, and labs. Job Requirements: High school diploma or GED equivalent. Basic Electronic Medical Record (EMR) and Microsoft Office knowledge. BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care. Preferred Job Requirements: Associate’s degree. Graduate from an accredited medical assistant/medical technologist school/program or three years of MA experience. Current national certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
CMA Full-time
IU Health

Medical Assistant II - Cardiology

IU Health Lafayette, IN
Overview We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day. Position Details Status: Full-Time Schedule: Monday–Friday Hours: 8:00 AM – 5:00 PM Weekends: None Holidays: None Sound like a perfect match? Apply NOW! - We can't wait to hear from you! Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. High school diploma or equivalent required. Graduation from a Medical Assistant program preferred. Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC). Knowledge of OSHA, CLIA, and ADA required. Knowledge of ICD-10 and CPT coding required. TB validated (to administer or read) or validation obtained within 6 months of hire preferred. Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire. Knowledge of standard laboratory and medical procedures. Knowledge of insurance plans and third-party payers. Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists. Requires basic math and accurate data collection and entry skills.
CMA Outpatient Full-time
IU Health

Medical Assistant II - Primary Care

IU Health Yorktown, IN
Overview We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day. Position Details Status: Full-Time Schedule: Monday–Friday Hours: :00 AM – :00 PM Weekends: None Holidays: None Sound like a perfect match? Apply NOW! - We can't wait to hear from you! Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. High school diploma or equivalent required. Graduation from a Medical Assistant program preferred. Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC). Knowledge of OSHA, CLIA, and ADA required. Knowledge of ICD-10 and CPT coding required. TB validated (to administer or read) or validation obtained within 6 months of hire preferred. Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire. Knowledge of standard laboratory and medical procedures. Knowledge of insurance plans and third-party payers. Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists. Requires basic math and accurate data collection and entry skills.
CMA Full-time
Columbus Regional Health

Medical Assistant

Columbus Regional Health Columbus, IN
$17.61 - $26.41 / hour
What you need to know about this position: Primary Care Office with 12 Providers, located on the West Side of Columbus, 21 exam rooms, and seeing an average of 180 patients per day. Patients range in age from Pediatric to Geriatric. The role our Medical Assistants play may vary but include responsibility for routine back office functions, bringing patients back to exam room, taking and recording basic medical history, and assisting the physicians and/or nurse as needed. The hourly range for this position is between $17.61 and $26.41. Individual compensation is determined for this position through years of directly relevant experience. The hourly compensation is only a portion of the total rewards package and a comprehensive benefits program is available for qualifying positions. This full-time position will require you to work a shift of 7:00AM-4:30PM, Monday through Friday. What is required for this position: Upon hire, you must have: High School Diploma or GED required Graduation from an accredited Medical Assistant program required; or completion of a credentialing test Certification or Registration as a medical assistant required through a recognized certification organization such as the American Association of Medical Assistants (AAMA); American Medical Technologists (AMT); Medical Assistant Certification from the Commission on Accreditation of Allied Health Education Programs (CAAHEP); National Healthcare Association (NHA) or the Accreditation Bureau of Health Education Schools (ABHES) Upon 30 days of hire, you must have: Basic Life Support (BLS) certification required within 30 days of hire This position is regulary required to stand, frequently required to walk and push or pull, occassionally required to use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, climb or balance, stoop, kneel crouch or crawl, talk or hear, and smell and must frequently lift and/or move greater than 5lbs.
NP Internship
PeaceHealth

Nurse Practitioner - Cardiology

PeaceHealth Longview, WA
$148,678 - $177,819 / year
Description Job Description PeaceHealth is seeking a Nurse Practitioner to join the Cardiology team at St. John Medical Center in Longview, Washington. Join six Cardiologists (two Interventionalists, three General Cardiology and one Electrophysiologist) as well as two an Advanced Practice Cardiology Clinicians and a robust support staff. Why Choose Us: At PeaceHealth St. John Medical Center, we get to the heart of the matter. Advance Heart & Vascular Care Level III Stroke Center certification Recipient of the American Heart Association's - Get With The Guidelines - Stroke Gold Plus Quality Achievement Award Epic EMR Forbes Magazine has named Longview one of the prettiest American cities and a Tree City USA, and an ideal location on the Columbia River. The city is next to beautiful forests and is just 40 miles north of Portland, Oregon, 2 hours south of Seattle, and a short drive to the beautiful Pacific coastline and year-round adventures on Mt Hood, Mt Rainier, Mt St Helens and Mt Adams. Here and in the other Lower Columbia communities served by PeaceHealth, you can enjoy the familiarity of small-town life, the challenge of working in a first-class regional medical facility, and the fun of living close to the beach, close to the mountains, and close to the big-city attractions. PeaceHealth Benefits: Guaranteed first year income: $148,678 - $177,819 per year, depending on experience Competitive compensation plus employment bonus and relocation assistance Two retirement plans CME reimbursement Fully paid malpractice insurance Exceptional health, dental and vision coverage options Employee Wellness Program Epic EMR For more information, please contact Brian Rasmussen: PeaceHealth's community of health care professionals in southwest Washington includes St. John Medical Center, a 193-bed acute-care hospital and Level III Trauma Center, and PeaceHealth Medical Group, a group of primary care and specialty physicians with clinics in the Longview area. See how PeaceHealth is committed to PeaceHealth has exceptional EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
CMA Outpatient Full-time
Cedars-Sinai

Medical Assistant - Endocrinology Clinic - 8-Hour - Full Time - Days

Cedars-Sinai Los Angeles, CA
Job Description Join Cedars-Sinai! Cedars-Sinai was awarded the Advisory Board Company’s Workplace of the Year which is an award that recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We also have a phenomenal benefits package and competitive compensation which explains why U.S. News & World Report has named us one of America’s Best Hospitals! Why work here? Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating an inclusive environment that fuels innovation. A Little More About What You Will be Doing As a member of the patient care team, Medical Assistants are responsible for positive patient relations, professional telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. Duties & Responsibilities: Greets patients, take appropriate vital signs, review current medications and record in medical record. Assists with tracking and monitoring department specific data. Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice Leads patient care flow and assist with monitoring CS-Link message pools and standard work. Sets up exam room/procedure rooms appropriately based on patient visit needs. Sweeps clinical areas to monitor inventory based on standard work. Cleans/re-processes equipment and supplies based on standard work and department guidelines. Addresses patient, physician, and staff concerns and escalate accordingly. Provides assistance in QA measures for suites, including recording QC testing on designated equipment. Monitors their own workflow to identify opportunities for improvement. Participates in daily huddles and staff meetings. Qualifications Qualifications: Education High school diploma or GED required Graduate of an accredited medical assistant program and/or Medical Assistant Experience 1 year of experience working as a Medical Assistant in an outpatient clinical/medical office setting preferred Licenses/Certification Basic Life Support (BLS) from American Heart Association or American Red Cross required Certification from Board approved Medical Assistant Organization preferred California CPT I Phlebotomy License required for some departments and preferred for others.
CMA Pediatric Part-time
PM Pediatric Care

Medical Assistant (Evenings 2-11PM Weekdays & open availbility Weekends)

PM Pediatric Care Annapolis, MD
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors. Description Job Responsibilities: Provide clinical and administrative support for providers, patients, and office operations Greet and register patients as they arrive Obtain medical history, patient vital signs, and intake Prepare patients for X-rays Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred) Irrigate and assist with wounds Assist in performing quality control testing in the lab Be an integral part of the patient care team and assist with patient care within the scope of practice Keep exam rooms and front reception stocked with adequate supplies Maintain order and cleanliness of the waiting room area Practice standard safety practices and precautions Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician) Maintains operations by following policies and procedures; reporting needed changes to management team Maintains patient confidence and protects operations by keeping patient care information confidential Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments Assistant patients with complaints and taking an active role in service recovery when needed Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures Provide exceptional customer services Qualifications High school diploma or GED Prior experience and/or education as a Medical Assistant Knowledge or EKG placement and processing in children Ability to obtain laboratory tests via nasal swab, and venipuncture Demonstrate a professional and friendly demeanor Strong communications and organizational skills Prior pediatric experience Capable of multi-tasking in a fast-paced environment Comfortable with computers, Microsoft Office Suite Willing to learn medical software Experience with medical records preferred EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
CMA Pediatric Part-time
PM Pediatric Care

Medical Assistant (Per-diem -Evenings & Weekends) Annapolis, MD

PM Pediatric Care Annapolis, MD
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors. Description Job Responsibilities: Provide clinical and administrative support for providers, patients, and office operations Greet and register patients as they arrive Obtain medical history, patient vital signs, and intake Prepare patients for X-rays Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred) Irrigate and assist with wounds Assist in performing quality control testing in the lab Be an integral part of the patient care team and assist with patient care within the scope of practice Keep exam rooms and front reception stocked with adequate supplies Maintain order and cleanliness of the waiting room area Practice standard safety practices and precautions Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician) Maintains operations by following policies and procedures; reporting needed changes to management team Maintains patient confidence and protects operations by keeping patient care information confidential Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments Assistant patients with complaints and taking an active role in service recovery when needed Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures Provide exceptional customer services Qualifications High school diploma or GED Prior experience and/or education as a Medical Assistant Knowledge or EKG placement and processing in children Ability to obtain laboratory tests via nasal swab, and venipuncture Demonstrate a professional and friendly demeanor Strong communications and organizational skills Prior pediatric experience Capable of multi-tasking in a fast-paced environment Comfortable with computers, Microsoft Office Suite Willing to learn medical software Experience with medical records preferred EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
CMA Pediatric Full-time
PM Pediatric Care

Medical Assistant (Full-time) Parkville, MD

PM Pediatric Care Parkville, MD
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors. Description Job Responsibilities: Provide clinical and administrative support for providers, patients, and office operations Greet and register patients as they arrive Obtain medical history, patient vital signs, and intake Prepare patients for X-rays Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred) Irrigate and assist with wounds Assist in performing quality control testing in the lab Be an integral part of the patient care team and assist with patient care within the scope of practice Keep exam rooms and front reception stocked with adequate supplies Maintain order and cleanliness of the waiting room area Practice standard safety practices and precautions Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician) Maintains operations by following policies and procedures; reporting needed changes to management team Maintains patient confidence and protects operations by keeping patient care information confidential Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments Assistant patients with complaints and taking an active role in service recovery when needed Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures Provide exceptional customer services Qualifications High school diploma or GED Prior experience and/or education as a Medical Assistant Knowledge or EKG placement and processing in children Ability to obtain laboratory tests via nasal swab, and venipuncture Demonstrate a professional and friendly demeanor Strong communications and organizational skills Prior pediatric experience Capable of multi-tasking in a fast-paced environment Comfortable with computers, Microsoft Office Suite Willing to learn medical software Experience with medical records preferred EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
CMA Full-time
American Family Care

Front Office Medical Assistant

American Family Care Thousand Oaks, CA
$21 - $24 / hour
Benefits: 401(k) Flexible schedule Health insurance Paid time off Benefits & Perks Paid Time Off (PTO) Health Insurance Dental Insurance Retirement Benefits Employee Referral Incentives Great small business work environment Flexible scheduling Additional employee perks Company Overview American Family Care (AFC) is one of the largest primary and urgent care providers in the United States, delivering high-quality healthcare services seven days a week on a walk-in basis. Our modern medical centers focus on the episodic treatment of acute illnesses and injuries, workers’ compensation cases, and occupational medicine. Our clinic is equipped with an onsite laboratory and in-house X-ray capability to provide efficient and convenient care for our patients. AFC is the parent company of AFC Franchising, LLC (AFCF). This position is with a locally owned and operated franchised location. Specific job duties and benefits may vary by franchise. Job Summary The Front Office / Medical Assistant is responsible for ensuring efficient patient flow by accurately checking patients in and out, verifying insurance, collecting payments, and maintaining patient records. This role also provides clinical support under the direction of a licensed provider in an outpatient urgent care setting. Responsibilities Front Office Duties Prepare the clinic for opening each day by reviewing the facility, launching system applications, and preparing patient registration materials. Greet patients, distribute intake paperwork, and obtain copies of insurance and identification cards. Register patients, update records, verify insurance coverage accurately, and complete check-out procedures. Collect and process patient payments, including co-pays, deductibles, and outstanding balances. Address billing questions and assist with payment collection. Provide excellent customer service and respond promptly to patient needs. Assist with follow-up appointments and medical documentation requests. Balance daily patient charges (cash, check, credit cards) against system reports. Complete closing procedures and submit required reports. Follow cash control procedures and secure financial assets. Clinical Duties Obtain patient vital signs, medical history, and reason for visit. Prepare patients for examination by the provider. Explain procedures and treatments to patients. Perform ordered tests accurately and in a timely manner. Administer medications and treatments according to approved protocols. Perform phlebotomy and prepare specimens for in-house or reference laboratory processing. Conduct laboratory testing, quality control, and equipment maintenance. Respond to lab messages and patient callback requests. Perform drug screening procedures according to established regulations. Document and administer immunizations as directed. Coordinate referrals and obtain service pre-authorizations when needed. Prepare exam rooms and sterilize instruments, equipment, and supplies. Maintain complete and accurate medical documentation. Qualifications High School Diploma or equivalent required Medical Assistant Certification IS A MUST! Previous medical clerical or urgent care experience preferred Basic computer skills (Microsoft Office, EMR systems) Strong attention to detail and accuracy Excellent customer service and communication skills